Novotel Annecy Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,649 reviews

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Description

Hotel extras

  • 5-minute walk to Lake Annecy and the Old Town.

  • The Craic restaurant and bar - large terrace with petanque court

  • Conference hall with control room & 11 meeting rooms with natural daylight

  • Undercover private car park (paid)

  • Your children will be our guests: family rooms, free breakfast, loan of cot

Our accommodation(s)

Hotel location

Novotel Annecy Centre

1 Place Marie Curie, 1 Avenue Berthollet
74000 ANNECY
France

GPS:45.903099, 6.12251

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Craic

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,649 reviews

TripAdvisor Rating  3.5/5  371 reviews

Not very clean bathroom and noisy location above train rails

Customer review rating 2.0/5

Geza M. Business - Confirmed reviews ALL

Impossible to reserve on yr website Had to call the hotel to make reservation. Upon arrival: could not get preferential webrate for breakfast. Should have reserved via Booking instead.

Dear, Thank you for taking the time to tell us about your experience at the Novotel Annecy Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Super hotel in Annecy

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Our stay was super pleasant, good located and very clean and spacious

Dear, We very much appreciate your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

Kerry Couples - Confirmed reviews ALL

The suite was very spacious with a good outlook. Staff were nice. Room was clean.

Dear KERRY L. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Treatment of Members

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Positive: clean and modern rooms. Negative: as others have already written, you can feel the train under the hotel. They also don't treat status guests very well. Despite being a Gold member, you don't actually get anything. The only thing was a free drink (one, not two for a double room! At IHG or Hilton this always applies to all persons with the same booking!) This short-term thinking cannot be understood - a second drink costs the hotel practically nothing, but so now the negative experience remains and I can no longer recommend this hotel and I will certainly not book there again. So now one guest will certainly not become several - strange and short-term thinking…

Madame/Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Annecy Centre. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Bien à vous, La réception

Good location especially with car parking

Customer review rating 5.0/5

Kw… Friends - Confirmed reviews ALL

Very comfortable and convenient

Dear, We very much appreciate your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, The reception

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Other web-users rate our hotel

  • 883 reviews 7.7/10 Location
  • 996 reviews 7.2/10 Room
  • 1,004 reviews 8.7/10 Service
  • 7 reviews 8.8/10 WiFi
  • 486 reviews 7.8/10 Breakfast
  • 349 reviews 7.2/10 Cleanliness
  • 212 reviews 3.1/10 Value
  • 86 reviews 8.6/10 Bar

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