Novotel Annecy Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,465 reviews

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Description

Hotel extras

  • 5-minute walk to Lake Annecy and the Old Town.

  • The Craic restaurant and bar - large terrace with petanque court

  • Conference hall with control room & 11 meeting rooms with natural daylight

  • Undercover private car park (paid)

  • Your children will be our guests: family rooms, free breakfast, loan of cot

Our accommodation(s)

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Room 1

Hotel location

Novotel Annecy Centre

1 Place Marie Curie, 1 Avenue Berthollet
74000 ANNECY
France

GPS:45.903099, 6.12251

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Craic

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,465 reviews

Customer review rating 3.5/5

Boon C. L. Couples - Confirmed reviews ALL

Dear Boon C. L., Thank you for your feedback. We would like to clarify that our property has two entrances, including one with direct access from the train station side. The hotel is only about a 3-minute walk from the station. If you have any difficulty finding us, please do not hesitate to call us and our team will be happy to guide you. We are pleased that you enjoyed our convenient location close to the shopping area and the old town. We look forward to welcoming you again! Kind Regards, Novotel Annecy Centre

Customer review rating 4.5/5

Christos G. Business - Confirmed reviews ALL

Dear Christos, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our hotel. Your positive feedback motivates our team to maintain high standards. Best regards, Novotel Annecy Centre

Customer review rating 0.5/5

Ravindra D. Families - Confirmed reviews ALL

Dear Ravindra, Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience with us was so disappointing and fell far short of your expectations. We sincerely regret your comments regarding the size of the room, the interactions with our staff, and the replenishment of amenities. This is certainly not the level of service we strive to provide, and we understand your frustration. Please be assured that your feedback has been carefully noted and will be shared with the relevant teams as part of our ongoing efforts to improve the guest experience. We appreciate your honesty and thank you for bringing these concerns to our attention. Best regards, Novotel Annecy Centre

Customer review rating 4.5/5

Yaron M. Couples - Confirmed reviews ALL

Dear Yaron, Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our accommodations comfortable and enjoyed your experience with us. Best regards, Novotel Annecy Centre

Customer review rating 3.0/5

Steffen O. Couples - Confirmed reviews ALL

Dear Steffen, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. Regarding your arrival, our check-in time is clearly indicated on our website and confirmation documents. While we always do our best to accommodate early arrivals whenever possible, room availability before the official check-in time cannot be guaranteed. On the day of your arrival, our team was assisting other guests, including a family checking in ahead of you, which may have contributed to the waiting time you experienced. We sincerely apologize for the confusion at the reception desk and for the delay in fulfilling your request for fresh towels, water, and cups on your last evening. This is not the level of service we aim to provide, and we understand how frustrating it must have been to wait and then be asked to come downstairs. We have shared your comments with the relevant teams to help us improve our communication and responsiveness. We appreciate your positive remarks about the bar area and thank you again for your feedback, which helps us continue improving the guest experience. Kind regards, Novotel Annecy Centre

Other web-users rate our hotel

  • 914 reviews 7.7/10 Location
  • 968 reviews 6.2/10 Room
  • 1,020 reviews 8.5/10 Service
  • 10 reviews 8.8/10 WiFi
  • 599 reviews 4.8/10 Comfort
  • 483 reviews 7.7/10 Breakfast
  • 366 reviews 5.7/10 Cleanliness
  • 197 reviews 3.4/10 Value

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