Novotel Annecy Centre

Novotel Annecy Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 2,115 reviews

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Hotel extras

  • Top location, 5 minutes' walk from Lake Annecy and the Old Town.

  • Labeled ALLSAFE by Bureau Veritas

  • State-of-the-art conference hall and 11 naturally lit meeting rooms

  • Your children will be our guests: family rooms, free breakfast, loan of cot

ALLSAFE approved hotel

Hotel location

Novotel Annecy Centre

1 Place Marie Curie, 1 Avenue Berthollet
74000 ANNECY
France

GPS:45.903099, 6.12251

Telephone +33 4 50 33 54 54

Fax +33 4 50 45 50 68

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Craic

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

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Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. All our rooms have everything you need to relax including a bed measuring 63" (160 cm), flat-screen TV, free WIFI and minibar. Ideal for families of up to 4 people. The hotel offers connecting rooms, subject to availability.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,115 reviews

TripAdvisor Rating  3.5/5  321 reviews

Good stay

Customer review rating 5.0/5

Nawarat Friends - Confirmed reviews ALL

Good location. Very comfortable and professional.

Dear Mrs C., Thank you so much for your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive such a positive feedback. I will share your comments with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie, Novotel Annecy Centre & restaurant @The Craic

Thank you from California 🌺

TripAdvisor rating 5.0/5

Pioneer44977916974 TripAdvisor review

In October 2022 my husband and I traveled in France and Switzerland. Honestly we didn’t have any plans to stay in Annecy, so our stop was unpredictable and “last minute hotel reservation online” just for one night. All the staff in the hotel met with “very welcome attention”. I would like to say special nice words about Natasha. She generously shared with us a lot of information about the city, about the history of this beautiful place. We spent great day in Annecy and decided to stay in this hotel for one more night to see more places next day, to visit great restaurant “Irma Bocus”( thank again to Natasha , helping us to make a reservation there). We already came back home to California, keeping memory of our great trip, sharing pictures and emotions with our friends about wonderful Annecy . I am positive, that soon you will see my friends in this hotel with very convenient location. Thank you 😊🌺

Disappointing

Customer review rating 1.5/5

Alfred Families - Confirmed reviews ALL

Too many deficiencies like e.g. (just to name the "top" ones) ... - A/C non-functional (resulting in a challenging night @ > 23.5 degrees Celsius in or room) - Access to the parking lot was a nightmare - Had to change rooms (first assigned room was not prepared for three guests) - Dinner menus cancelled after having accepted our orders - ...

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The reception was good, but the room lacked the most basic things. There is no identification book, no note papers, and the bathroom does not have any accessories such as ear sticks or hair covers. The restaurant is not varied in dishes. We asked about croissants, they said,it finished the coffee cups near the coffee machine dirty they were all unclean and I called the manager of the restaurant I apologize, and I recommend visiting a team of people in charge of the hotel and taking a tour to see the aforementioned notes

Well located, but standard of service disappointing

Customer review rating 3.0/5

Sylvie C. Couples - Confirmed reviews ALL

It surprises me that in a four star hotel, you are not able to provide glasses or ceramic cups in the room. We had a kettle and a coffee machine with pods, but only plastic cups that melt when you add hot water … we were forced to go down to the bar and ask for glass cups so we could make a hot drink in our room. This has never happened to us before. Accor, it seems your service is in decline. We hope it doesn’t continue this way.

Dear Mrs C., Thank you for taking the time to tell us about your experience at the Novotel Annecy Centre. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we shared your comments with our team in order to find the appropriate solutions to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie, Novotel Annecy Centre & restaurant @The Craic

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Other web-users rate our hotel

  • 1,282 reviews 6.8/10 Location
  • 1,339 reviews 6.7/10 Room
  • 1,276 reviews 7.7/10 Service
  • 14 reviews 4.8/10 WiFi
  • 639 reviews 7.6/10 Breakfast
  • 443 reviews 7.2/10 Cleanliness
  • 309 reviews 2.7/10 Value

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