Novotel Annecy Centre Hotel 4 stars

Customer review rating 4.2/5 3,750 reviews
Novotel Annecy Centre
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • You will enjoy our privileged location close to the lake and the old town.

  • You will love our proximity to the Courier center, the Multiplex and the shopping streets.

  • Take advantage of our expertise for your meetings in our rooms and conference hall.

  • Advantage 4

  • Your children are very welcome: Family Rooms, cribs available, free breakfasts

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf practice facilities (Nearby)
  • Tennis
  • Rafting
  • Skiing
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Dear guests, please be advised that from November 12, our hotel will be undergoing renovation work in order to offer you an establishment that meets all your expectations from April. Our team is on hand to answer any questions.

Hotel location

Novotel Annecy Centre

1 Place Marie Curie
1 Avenue Berthollet
74000
annecy
france

Tel: +33450335454

Fax: (+33)4/50455068

Contact email

Check-in from 14h00

Check out up to 12h00

  • ANNECY GARE ROUTIÈRE :  

  • By plane

    ANNECY MEYTHET At 5km / 3.13 miles

  • By plane

    CHAMBERY At 45km / 28.13 miles

  • By plane

    GENEVE AIRPORT At 60km / 37.29 miles

  • By plane

    GENÈVE At 44km / 27.34 miles

  • By plane

    LYON ST EXUPERY At 127km / 79.38 miles

  • By helicopter

    ANNECY-MEYTHET At 7km / 4.35 miles

  • By car

    ANNECY CENTRE At 3km / 1.86 miles

  • By car

    ANNECY NORD At 7km / 4.35 miles

  • By train

    ANNECY At 0km / 0 miles

GPS :45.903099, 6.12251

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. All our rooms have everything you need to relax including a bed measuring 63" (160 cm), flat-screen TV, free WIFI and minibar. Ideal for families of up to 4 people. The hotel offers connecting rooms, subject to availability.

Classic room, 1 double bed and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 24

Classic family room, 1 double bed and 1 sofa bed 2 people

  • Max. number of persons: 4
  • Area: From 24

Classic Room - 2 single beds and 1 person sofa bed

  • Max. number of persons: 3
  • Area: From 24

Executive room, 1 double bed and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 24

Suite, Mountain View 1 double bed and 1 sofa bed 2 people

  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT NOVOTEL CAFE

Type of cuisine: French

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

What's the Craic? It's the desire of the Irish to enjoy and share in a relaxing place, where we feel good and enjoy ourselves.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 160

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Annecy Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,750 reviews

tripadvisor

TripAdvisor Rating 4.0/5

124 reviews

Nice Hotel, well managed

Customer review rating 4.2/5

Stefano P. Business - 14/02/2020 Confirmed reviews ALL

Well managed, brand new, good breakfast, comfortable rooms. Cons is not to be in the old town.

very good one night stop on our trip from ski

Customer review rating 4.2/5

Vv Families - 14/01/2020 Confirmed reviews ALL

Very organized hotel, good size and clean room, marvelous breakfast

Customer review rating 4.2/5

Yves Couples - 13/01/2020 Confirmed reviews ALL

Centrale ligging in Annecy perfect voor wat shopping

Comfortable and centrally located

Customer review rating 4.2/5

Béatrice Couples - 12/01/2020 Confirmed reviews ALL

Very convenient hotel in the center of town. Newly renovated and very comfortable. Great common spaces. However, the parking garage is too small and it's impossible to park a car bigger than a compact car.

one more staying

Customer review rating 4.2/5

Redfox Business - 10/01/2020 Confirmed reviews ALL

One more good short stay in this Novotel in Annecy, well positioned downtown and at walking distance to the lake. Shops just outside the hotel. Clean and organized at good Novotel standards, reception and restaurant area recently renowned. Tv channels and wifi just perfect. Breakfast with very large choice.

Modern, clean and welcoming

Customer review rating 4.2/5

Rachel Families - 08/01/2020 Confirmed reviews ALL

Perfect location with parking available. Rooms were clean, the bar and restaurant area was perfect and a great selection of food for breakfast.

Very unprofessional team running this hotel

Customer review rating 4.2/5

Ant Families - 07/01/2020 Confirmed reviews ALL

We found the management / staff running this hotel to be a very unpleasant , unorganised with no experience and lacking customer skills . It’s a nice hotel in a great location however they need a good shake up oF their staff, check in staff should learn to greet customers with .... a smile .... not asking a lot here, leave their attitude at home and come to work in a professional manner. It was a very cold unpleasant experience for a major hotel chain. Restaurant management was also a shamble with inexperience staff , breakfast area was very nice but way to many people for the area , it was like eating in a canteen , it was a terrible experience. Check out waiting time was about 30 mins with about 20 people waiting to check out at any one time at around 10am , with only one staff processing all the check outs while other management staff were walking pass and engorging the huge waiting line . Would I stay again .... probably not.

As expected

Customer review rating 4.2/5

Anonymous Families - 10/12/2019 Confirmed reviews ALL

The stay was as expected, although check in was excessively slow with just one person at reception.

New renovated hotel, but reservation did not go as planned

Customer review rating 4.2/5

Dominic K. Families - 02/12/2019 Confirmed reviews ALL

The hotel has been newly renovated. The lobby area is very inviting, the rooms are new, clean and functional and the hotel is in good shape. Breakfast was definitely not the best start to the day, the breakfast buffet area is too small and tight, and if more than 10 people are getting breakfast at the same time you will, inevitably, either queue or bump into other people. Furthermore, one single coffee machine for the whole breakfast are is not quite enough. Our reservation was problematic. We had reserved a room for a family weekend with grandparents, but for some reason our room was cancelled and no cancellation email was sent out. Only noticed this was the case then I tried to check in to the hotelroom the night before. Spent over 1 hour on the phone to the hotel and the callcenter, nobody could really help me. We left to visit Annecy anyway and were lucky that one guest did not show up and we could have the room. We did not get the room type we had reserved though (got half of a family room, whilst we had reserved Executive). The room was very loud and the aircon did not work. Impossible to get the temperature in the room below 23°C (room 408).

Customer review rating 4.2/5

Anonymous Couples - 26/11/2019 Confirmed reviews ALL

Having stayed at Novotel hotels before we got what we expected.

Very good location and nice hotel

Customer review rating 4.2/5

John F. Couples - 16/11/2019 Confirmed reviews ALL

We enjoyed our stay very much and the room was ideal, even though we were over the railway we couldn't hear the trains. The staff were very welcoming and friendly and we felt at home, which is always nice when staying at a hotel. My French is passable but the staff were happy to help especially when explaining menus etc. I must mention Gregory in particular who was so friendly and welcoming, as if I had been a regular for years. The breakfast was perfect with plenty of choice and even a hot buffet, with baked beans !! Very English.

Nice, clean and comfortable hotel - Novotel standard

Customer review rating 4.2/5

Stefano P. Business - 15/11/2019 Confirmed reviews ALL

Nice stay. Novotel quality. Excellent reception and lobby to relax and have conversation.

Overall, satisfied but found room for improvement.

Customer review rating 4.2/5

Lizziewizz Couples - 08/11/2019 Confirmed reviews ALL

Quite nice. The format of the ground floor is original. We stayed in an “executive” room, spacious, soundproof and comfortable but with no desk! The service in the breakfast area lacked empathy and professionalism. One young member of staff snatched the fork and plate away from a guest before she had even finished eating. Too concerned with her own work to worry about the people she was supposed to be serving. On a more positive note, the cleaning staff and the receptionists were very good.

Overall very good

Customer review rating 4.2/5

Christine Solo - 01/11/2019 Confirmed reviews ALL

The room was clean, quiet and spacious. Hotel staffs were kind and helpful. The location is also perfect, near the city centre and right next to train/ bus station. I will come back to this hotel if I visit Annecy again.

Customer review rating 4.2/5

Mike B. Couples - 19/10/2019 Confirmed reviews ALL

Very pleased with our stay in Annecy. A very professional staff. Had a problem with our room door. We had to reprogram our key cards 3 times in 5 days. This was very unprofessional for a quality hotel.

nice hotel

Customer review rating 4.2/5

Alia Families - 15/10/2019 Confirmed reviews ALL

Overall, my experience was okay.

Great Hotel for visiting Annecy

Customer review rating 4.2/5

Rodrigo Families - 29/09/2019 Confirmed reviews ALL

Very satisfied with the hotel services and room.

Novotel reserves to much and too long money on my credit card

Customer review rating 4.2/5

Dave Couples - 19/09/2019 Confirmed reviews ALL

My stay was pleasant but for 2 nights accor/Novotel reserved €1000 Euro on my creditcard. First with online reservation, then on arrival a new amount and when paying the bill you did not use the reserved amount but credited again. Total blocked €1000 The receptionist cancelled the reservations (showed me the form) but after 4 days the reservations are still on my card. This is reason for my not to book novotel anymore. It is not a mistake but wrong policy

Dear Dave D., Thank you for taking the time to tell us about your experience at the Novotel Annecy Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My room's division manager contacted you today to give you all the documents showing that the hotel release the full amount of your guarantee the day of you departure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrice GRATREAUD Directeur Novotel Annecy Centre 100% Rénové Nouveau lieu de vie

Great spot for short stopever in gorgeous Annecy

Customer review rating 4.2/5

Natalie K. Families - 19/09/2019 Confirmed reviews ALL

Easy booking, staff were very helpful on checkin and checkout. Great breakfast buffet. Car park spaces are very tight! And the card reader in the lift did not always work to get access to the room floor.

Dear Natalie K., We very much appreciate your comments regarding your stay at the Novotel Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice GRATREAUD Directeur Novotel Annecy Centre 100% Rénové Nouveau lieu de vie

lower level of service that I have experience

Customer review rating 4.2/5

Anonymous Business - 13/09/2019 Confirmed reviews ALL

I was disappointed that it took almost 20 minutes to check me in due to only 1 person at check in. The room was just OK and there was little to no water pressure.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely. Fabrice Gratreaud Directeur Novotel Annecy Centre 100% transformé Nouveau lieu de vie
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