Splendid Hotel Lac d'Annecy, Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 1,218 reviews

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Description

Hotel extras

  • 4 star hotel near the old town of Annecy

  • View of the lake, the Vassé canal or the city rooftops

  • Bar in Annecy available for private hire for personal & professional events

  • Family rooms for your trip with your children

  • Hotel in Annecy with free public parking for the night

Our accommodation(s)

Hotel location

Splendid Hotel Lac d'Annecy, Handwritten Collection

4 quai Eustache Chappuis
74000 ANNECY
France

GPS:45.900857, 6.127357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE SPLENDID

Join the retro chic ambiance of Le Splendid bar, a perfect place to co-work or relax. From 7am to 11pm, our bar in Annecy offers a selection of wines, beers and Savoyard flavors to whet your appetite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,218 reviews

Customer review rating 5.0/5

Veronica K. Families - Confirmed reviews ALL

Mid December stay for 3 nights with family of three (adult daughter). Excellent, sizeable and luxury room - separate room for daughter. Large bathroom double sinks. Warm rooms in winter. Good value for money. Nice bar downstairs and reasonable breakfast options. Excellent location for exploring new and old town and lake. Would stay again.

Dear Guest, We are very pleased to hear that your stay at the Splendid Hotel Lac d’Annecy- Handwritten Collection met your expectations. Your satisfaction is the result of our passion for the job and our commitment to ensuring you have an unforgettable experience. We hope to have the opportunity to continue serving you with the utmost attention during your upcoming stays in Annecy. Best regards, Jacques référent Qualité

Customer review rating 5.0/5

Carleton W. Families - Confirmed reviews ALL

Nice room and clean. All was well.

Dear Guest, Allow us to thank you for taking a few minutes of your time to share your feedback about your stay at the Splendid Hotel Lac d’Annecy – Handwritten Collection. With a passion for providing our guests with exceptional experiences every day, your positive feedback is our greatest reward. We hope to have the pleasure of welcoming you back very soon. Jacques, référent Qualité

Customer review rating 1.0/5

Raluca A. Couples - Confirmed reviews ALL

The heater did not work, the shower did not work

Dear Guest, We discover your comment and are saddened to read that you are disappointed with your stay. The satisfaction of our customers being at the heart of our priorities, know that we take each of your remarks very seriously. The front desk team would have been more than happy to help you with any concerns you may have had with the hotel equipment. We are truly sorry that your stay did not go as you wished. However, we hope to be able to welcome you back to our establishment so that you do not remain on this bad impression. Best regards from Annecy, Jacques, référent Qualité

Customer review rating 4.5/5

Gregory M. E. Families - Confirmed reviews ALL

We stayed one night in this great hotel right in the center of Annecy. Nice room and very friendly staff.

Dear Guest, I want to thank you for taking the time to rate and comment on your experience. The goals of the team at the Splendid Hotel Lac d'Annecy - Handwritten Collection are to offer a quality experience to its guests and we are therefore all extremely happy when the results are praised. Thank you on behalf of the whole team for this very nice comment that motivates us to continue our efforts. Best regards, Jacques, Quality Referent

Customer review rating 2.0/5

Joemar F. Couples - Confirmed reviews ALL

Waited too long for room availability, pricey for a compact small room with half window.

Dear Sir, We have discovered your review and regret to see that it is rather mixed. Please know that we take note of each of the points raised in order to improve our service in line with your expectations. We have different types of rooms and adjustments of these, do not hesitate to write to us during your next trip so that we can assign you a room that best suits your desires. However, we hope that you appreciated our ideal location facing the lake and backing onto the old town. We hope to have the opportunity to welcome you again to leave you with a better impression. Best regards, Jacques, Référent Qualité

Other web-users rate our hotel

  • 902 reviews 9.4/10 Location
  • 925 reviews 7.9/10 Room
  • 963 reviews 9.6/10 Service
  • 5 reviews 8.6/10 WiFi
  • 489 reviews 9.2/10 Breakfast
  • 454 reviews 6.9/10 Comfort
  • 239 reviews 8.5/10 Cleanliness
  • 215 reviews 7.1/10 Amenities

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