Splendid Hotel Lac d'Annecy, Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 1,148 reviews

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Description

Hotel extras

  • 4 star hotel near the old town of Annecy

  • View of the lake, the Vassé canal or the city rooftops

  • Bar in Annecy available for private hire for personal & professional events

  • Family rooms for your trip with your children

  • Hotel in Annecy with free public parking for the night

Our accommodation(s)

Hotel location

Splendid Hotel Lac d'Annecy, Handwritten Collection

4 quai Eustache Chappuis
74000 ANNECY
France

GPS:45.900857, 6.127357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE SPLENDID

Join the retro chic ambiance of Le Splendid bar, a perfect place to co-work or relax. From 7am to 11pm, our bar in Annecy offers a selection of wines, beers and Savoyard flavors to whet your appetite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,148 reviews

Customer review rating 4.0/5

Jarren M. Couples - Confirmed reviews ALL

We loved the location and the friendly staff. Beware that the AC is not turned on before May 1 no matter how warm it is. The street side is very noisy at night with a window open to cool the room. The bath/shower is very slick, so we had to line it with a towel as no bath mat was provided. There were very limited gluten-free options for celiacs at breakfast and the staff is not well-trained. The Slake Cafe down the street is a good option for gluten-free breakfast.

Dear Guest, It is a real pleasure to receive a comment like yours! We are very grateful for the trust you placed in us for your stay, and we are delighted to read that our little attentions pleased you; your compliments sincerely touch us. We have also carefully noted your constructive remarks, and we thank you for them. The front desk team would have been more than happy to help you with any concerns you may have had with the hotel equipment. We hope to welcome you again very soon! Jacques, Référent Qualité

Customer review rating 2.5/5

Anand T. K. Couples - Confirmed reviews ALL

The location was great. The hotel was clean. But overall, we didn’t quite feel worth the money that was spent. For starters, we weren’t told until the last checkout time that we could get parking vouchers for our car at the hotel. It could’ve saved us quite a bit of money. There were folks all the time at the reception. If not for one gentleman at the end, during our checkout, who asked us and provided us with a voucher, we’d have never come to know of an overnight parking waiver. It literally cost us so much money since we had to park at the adjacent hotel location. Secondly, the staff were quite cold and inhospitable. We had a lot of luggage, both check in and check out, and we were told how they were “understaffed” for any assistance, which we completely understand. But when a local French group arrived for their check-in , we saw the staff run out to help and assist with carrying their bags. And quite literally in front of them all, we were trying to move and carry 7 bags ourselves. We have traveled 30+ countries now all by ourselves so we are not new to carrying our bags. But the abject bias was impossible to ignore. I do not know if this was a result of racism too. Lastly, for all that money, all you get is a tiny small place with barely enough space to move around. We got the top floor largest and most expensive place with a terrace. Only for the terrace to be lined with artificial plastic lining on the ground and patio furniture that screamed pretentious. The room was tiny. Clean but tiny. Overall Splendid Hotel turned out to be a disappointing blip in what otherwise was a lovely Annecy holiday for us. Very racist staff!

Customer review rating 5.0/5

Aimee O. C. Business - Confirmed reviews ALL

It was a busy business trip so we did not have time to tour around but the hotel experience was so lovely I would certainly go back. Team went over and above. Quality and attention to detail of the design and experience was excellent..

Dear Guest, Allow us to thank you for taking a few minutes of your time to share your feedback about your stay at the Splendid Hotel Lac d’Annecy – Handwritten Collection. With a passion for providing our guests with exceptional experiences every day, your positive feedback is our greatest reward. We hope to have the pleasure of welcoming you back very soon. Jacques, Référent Qualité

Customer review rating 5.0/5

Anna M. T. Solo - Confirmed reviews ALL

Hotel is adorable and boutiquey. I previously stayed here and returned for one night, before an international flight. The hotel is right next to the métro, making it convenient to get to CGD. As a solo traveler, without a lot of luggage, I appreciated having the option of a smaller room, in exchange for a more affordable price. The room was clean, quiet and modern, with L'occitaine toiletries. Last but not least, the staff went above and beyond, leaving a birthday message in the elevator for me to see when I left in the morning. I was really touched. <3

Dear Guest, The whole team thanks you for your beautiful rating regarding your experience at the Splendid Hotel Lac d’Annecy - Handwritten Collection. We are delighted to read your satisfaction and it is with joy that we will welcome you again. It seems that this comment concerns another hotel, I am certain that all the details and all the compliments will delight the establishment concerned (in Paris?). See you soon among us! Best regards from Annecy, Sincerely, Jacques, référent Qualité

Customer review rating 3.5/5

Robert T. H. Business - Confirmed reviews ALL

Clean safe and great location

Dear Guest, The whole team thanks you for your words about your experience at the Splendid Hotel Lac d'Annecy - Handwritten Collection. Your opinion is essential and allows us to perfect our services so that you have a pleasant stay (we have taken note of the points specified). I hope we will have the opportunity to fully satisfy you during your next stay. Sincerely, Jacques, Référent Qualité

Other web-users rate our hotel

  • 898 reviews 9.5/10 Location
  • 899 reviews 7.8/10 Room
  • 942 reviews 9.5/10 Service
  • 6 reviews 6/10 WiFi
  • 491 reviews 9.2/10 Breakfast
  • 439 reviews 7/10 Comfort
  • 232 reviews 8.4/10 Cleanliness
  • 205 reviews 6.9/10 Amenities

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