Greet Hotel Annecy Cran Gevrier 3 stars

Customer review rating (ALL Rating) 4.2/5 607 reviews

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Description

Hotel extras

  • Easy access from the A41, 10 minutes from the lake, with secure car park

  • An offbeat, upcycled and eco-responsible decor

  • A restaurant and shop selling local products

  • 2 shaded terraces to enjoy the sun

  • Tribe Room for up to 7 people, on request for families

Our accommodation(s)

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Hotel location

Greet Hotel Annecy Cran Gevrier

19, route de Nanfray, ZA Le Levray
74960 CRAN GEVRIER
France

GPS:45.893977, 6.088035

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Grape Bar

Non contractual photo

Our nice, friendly place is great for ethical consumers, where you can enjoy good food made in-house with local, eco-friendly ingredients. Eat plain, eat well, eat local!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  607 reviews

TripAdvisor Rating  3.5/5  599 reviews

Convenient and easy.

Customer review rating 4.5/5

Jacques Couples - Confirmed reviews ALL

A stop over on the way to the coast. Exactly what you expect, nice decor in the room.

Bonjour, Merci pour votre retour ! Nous sommes ravis que notre établissement ait été une agréable étape sur votre route. C'est super que la décoration de la chambre vous ait plu ! Nous espérons vous revoir bientôt pour une autre belle expérience ! La Reception Tatiana =)

Never judge a book by its cover

Customer review rating 4.0/5

Euro T. Couples - Confirmed reviews ALL

From the outside we were prepared to turn around and drive away, however, once entering the hotel our opinion changed. The reception and communal areas were well designed and quirky. Yes the room was basic but for a one night stop over it was acceptable. The hotel was just outside Annecy but a short walk to a bus stop and a free bus took us the ten minutes into Annecy. The breakfast was equally eccentric, with an over abundance of cakes, there was plenty on offer but you had to go and find it yourself from the fridge. Would I stay there again…yes.

Sir, Thank you very much for taking time to share your experience with us. We appreciate your honesty and are delighted that you decided to give us a chance despite initial impressions. It's wonderful to hear that you found our reception and communal areas well-designed and quirky. We're glad that you found the room acceptable and that our location with convenient access to the free bus, was to your liking. We appreciate your feedback about our breakfast and the abundance of cakes. Your comments will help us to improve the guest experience further. We are pleased to know that you would stay with us again, and we look forward to welcoming you back for your future stay :) Have a greet day :) Wynonna

Don't ask for a croissant despite being in France. Mission Impossible!

Customer review rating 0.5/5

David Families - Confirmed reviews ALL

2 issues to remark: 1) Shower was broken and toilet sink was not able to absorb running water 2) My wife loves Frenk croissants, we sent an email beforehand asking to keep some for us because we already had issues to come to breakfast and not finding them. Despite being assured by email and also when ckecking in that there would be croissants, we showed up 45 minutes before brekfast end and no croissants. Hotel receptionist told us that they cannot ensure that there is croissants for everyone. Then, I cannot ensure I will come back... This is not a customer centric answer... Hotel responsibility is to ensure that everything works fine in the room and also reasonable customer needs are fulfilled. My takeaway is: night receptionist very nice, morning team... A lot of room for improvement... Will look for another hotel in the area on our next trip

Dear David, Thank you for taking the time to share your feedback about your recent stay with us. We are genuinely sorry to hear that your experience did not meet your expectations. Regarding the technical issues in your room, we apologize for the inconvenience caused. But if you informed us we could resulve the probleme directly or changing you room. Please rest assured that our maintenance team has been informed and is working diligently to resolve these issues to ensure the comfort of our future guests. We also regret that your request for croissants was not fulfilled. While we strive to meet our guests’ expectations, it seems we fell short in this instance. We will review our communication and internal procedures to prevent this from happening in the future. We appreciate your positive comments about our night staff and will take into account your feedback regarding our morning team to improve our customer service. Your feedback is invaluable and helps us to enhance our services. We hope you will give us another opportunity to provide you with a better experience during your next visit to the area. Kind regards, The Management Team Greet Hotel Annecy Cran Gevrier

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The e-charge point didn't work unfortunately. Pretty close to the motorway, lots of noise in the garden of cars passing by. Nice breakfast and good service (warm welcome)

Hello, Thank you for your feedback. I’m sorry to hear that the e-charge point wasn’t working during your stay and that the noise from the nearby motorway was a concern. We’ll look into these issues to improve our services. On a positive note, I’m glad you enjoyed the breakfast and the warm welcome from our team. Your comments are appreciated, and we hope to provide a better experience on your next visit. Cordialement La Reception

will not stay here again

Customer review rating 0.5/5

Th Families - Confirmed reviews ALL

very disappointed by the state of the rooms - with a mouldy smell, dusty, like in a bad movie. parking was excellent and water pressure was excellent. receptionist was friendly. however, given that the rooms were smelly, dirty, dark (ground floor, garden view), we have changed our return travel plans and in the future will avoid this particular hotel. very disappointed. very poor value for the price.

Madame, Nous sommes désolés d'apprendre que votre séjour chez nous n'a pas répondu à vos attentes. Nous vous présentons nos excuses pour les désagréments que vous avez rencontrés concernant l'état général de la chambre. Nous prenons vos remarques très au sérieux et nous allons immédiatement enquêter et traiter ces problèmes avec notre équipe de ménage. Nous sommes toutefois heureux de savoir que vous avez apprécié l'accueil sympathique de notre réceptionniste ainsi que notre parking gratuit. Cependant, nous comprenons parfaitement que ces aspects positifs ne compensent pas les désagréments que vous avez subis. Votre retour est essentiel pour nous aider à améliorer nos services et offrir une meilleure expérience à nos clients. Nous espérons que vous nous donnerez une autre chance de vous montrer les améliorations que nous allons mettre en place. Wynonna, réceptionniste

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