Ibis Annecy Centre Vieille Ville 3 stars

Customer review rating (ALL Rating) 4.7/5 1,920 reviews

Best price
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Ibis Annecy Centre Vieille Ville - Image 1
Ibis Annecy Centre Vieille Ville - Image 2
Ibis Annecy Centre Vieille Ville - Image 3
Ibis Annecy Centre Vieille Ville - Image 4
12, rue de la Gare, Ilôt de la Manufacture, 74000 ANNECY, France

Description

Hotel extras

  • Hotel in a quiet part of the downtown area, a 10-minute walk from Lake Annecy

  • Comfortable rooms with balcony, Nespresso coffee maker and mini-bar

  • Public undercover adjoining car park (paying)

  • Unusual ibis hotel for a romantic weekend

  • Tourist reception in summer (reservation of bicycles and activities)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Comfort room with 1 double bed

Photo out of - Comfort room with 1 double bed

Enjoy the premium experience of a comfort room: private balcony, Sweet Bed by ibis, 32" HD LED TV with Chromecast, courtesy tray with kettle, Nespresso coffee machine, bottle of water, upscale armchair!

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 1 x Double bed(s)
  • Most of the accommodation: Balcony
See availabilities

Discover our room with a summer lake vibe, inspired by the gentle feeling of vacations by the water. A private balcony, Sweet Bed by ibis and Nespresso machine, in a fresh, bright and soothing ambience.

  • Views:

    Historic side view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy a room with a natural, contemporary style, inspired by the world of Maisons du Monde. Soothing tones, light wood and natural materials create a warm, modern ambience for a comfy, rejuvenating stay.

  • Views:

    River side

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • DTT TV package

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Choose our comfortable double room with balcony, equipped with a Sweet Bed by ibis and mattress topper, 32" HD LED TV with Chromecast, courtesy tray with kettle, private balcony with view of the old town.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • Satellite/cable colour TVAdditional charge
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy the comfort of our twin room with two Sweet Bed by ibis single beds and mattress toppers, desk area with chair, bathroom with shower, 32" HD LED TV, courtesy tray and fiber WIFI connection.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Choose our comfortable twin room with balcony, two Sweet Bed by ibis single beds and mattress toppers, 32" HD LED TV with Chromecast, courtesy tray with kettle, private balcony with view of the old town.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Opt for the simplicity of our single room equipped with a 55" Sweet Bed by ibis, bathroom with shower, very high speed WIFI, 32" HD LED TV, courtesy tray and Nespresso coffee machine.

Max. number of persons
1
Area
From 11 m² / 118 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy a family room equipped with a 55" Sweet bed by ibis double bed, a two-seater sofa bed that can accommodate two children under 12 years old, high-speed WIFI, 42'' HD LED TV and courtesy tray.

Max. number of persons
4
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Equipped with Sweet Bed by ibis bedding, the accessible ibis room offers you absolute comfort: a double bed, desk, free fiber WIFI, 32" HD LED TV, and shower with folding seat and grab bars.

Max. number of persons
2
Area
From 14 m² / 150 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Ibis Annecy Centre Vieille Ville

12, rue de la Gare, Ilôt de la Manufacture
74000 ANNECY
France

GPS:45.898237, 6.122539

Telephone
Fax +33 4 50 52 81 08
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 85 rooms
  • 3 rooms for people with reduced mobility
  • 85 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Thai

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Children Additional charge
  • Express Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Board games available
  • Near the property
  • Indoor parking
  • Public
  • Max Limited Height: 1.89 m / 6.23 ft

  • Parking pricing: 1.20 € 1.2 EUR Per hour

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

IBIS KITCHEN LOUNGE BAR A VINS

Photo out of - IBIS KITCHEN LOUNGE BAR A VINS

24-hour bar overlooking the Thiou River in the heart of Annecy. Drinks and snacks served 24/7. Local beers and wines, charcuterie boards from Maison Baud de Villaz and aged cheeses from Fromagerie Rippoz.

Bar Type
WINE BAR
Capacity
18
Accessibility
Accessible service
Telephone +33 4 50 45 43 21

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

24-hour bar overlooking the Thiou River in the heart of Annecy. Drinks and snacks served 24/7. Local beers and wines, charcuterie boards from Maison Baud de Villaz and aged cheeses from Fromagerie Rippoz.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,920 reviews

Customer review rating 5.0/5

David M. Couples - Confirmed reviews ALL

Dear David M., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed our lovely hotel and the stunning views. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Cedric L. Families - Confirmed reviews ALL

Dear Cedric L., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our warm welcome, good service, and the ideal location. Your appreciation of our QR code recommendations is also greatly valued. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Tracey D. Families - Confirmed reviews ALL

Dear Tracey D., Thank you for your kind words regarding our location and comfort. We are delighted to hear that you found the check-in and check-out process easy and appreciated the nearby amenities. Your feedback is greatly valued. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Ying W. Solo - Confirmed reviews ALL

Hello, Ying W., Thank you for your positive comment, and we are pleased to hear that you enjoyed your stay and our location. Our confort room are equipped with complimentary bottled water. Sincerely, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 5.0/5

Robert L. Business - Confirmed reviews ALL

Dear Robert L., Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location, the cleanliness of your room, and the assistance from our staff in planning your time in the city. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Dear David M., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed our lovely hotel and the stunning views. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Cedric L. Families - Confirmed reviews ALL

Warm welcome and good service. Ideal location to enjoy Annecy The hotel has a QR code with recommendation, that is enjoyable.

Dear Cedric L., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our warm welcome, good service, and the ideal location. Your appreciation of our QR code recommendations is also greatly valued. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Tracey D. Families - Confirmed reviews ALL

Easy check in and out all amenities close by.

Dear Tracey D., Thank you for your kind words regarding our location and comfort. We are delighted to hear that you found the check-in and check-out process easy and appreciated the nearby amenities. Your feedback is greatly valued. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Ying W. Solo - Confirmed reviews ALL

It will be perfect If there are two bottle of complimentary water in the toom every day.

Hello, Ying W., Thank you for your positive comment, and we are pleased to hear that you enjoyed your stay and our location. Our confort room are equipped with complimentary bottled water. Sincerely, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 5.0/5

Robert L. Business - Confirmed reviews ALL

2 days stay. Staff kind and helpful

Dear Robert L., Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location, the cleanliness of your room, and the assistance from our staff in planning your time in the city. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 5.0/5

Leydienne M. Couples - Confirmed reviews ALL

Comfortable hotel, VERY close to train station. Clean rooms. Convenient location. Helpful and friendly staff

Dear Leydienne M., Thank you for your kind words regarding our hotel's location, cleanliness, and the friendliness of our staff. It is a pleasure to know that you enjoyed your stay with us and found everything to your satisfaction. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Paul S. G. Couples - Confirmed reviews ALL

Although the room was quite basic, given the hotel's location, it is still good value for money. The room was clean and staff were helpful.

Dear Paul S. G., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location, the cleanliness of your room, and the helpfulness of our staff. Your insights are valuable to us as we strive to provide good value to our guests. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Maria P. Couples - Confirmed reviews ALL

Convenient for walking to old town

Dear Maria P., Thank you for your positive feedback regarding our location. We are pleased to hear that you found it convenient for exploring the old town. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Anestis S. Couples - Confirmed reviews ALL

Amazing service by the hotel staff. Very friendly amd professional. Asked them to check on before 5pm and they called us at 1pm to do so.

Dear Anestis S., Thank you for your kind words regarding our location and the service provided by our staff. We are pleased to hear that our team exceeded your expectations with their prompt communication. Your feedback is greatly appreciated. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

David B. Couples - Confirmed reviews ALL

We'd arrange a three nught stay at your Annecy hotel, the hotel was as you'd expect from an ibis, clean and tidy but what really made this such a good stay was the welcoming staff at the desk and the friendly staff serving breakfast every morning, one lady particularly shone. Welldone 👏

Dear David B., Thank you for your kind words regarding your recent stay at ibis Annecy Centre Vieille Ville. We are delighted to hear that our staff made a positive impact on your experience and that you found our hotel to meet your expectations in cleanliness and tidiness. Your appreciation of our breakfast service is particularly encouraging, and we will be sure to share your compliments with our team. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Philip E. Solo - Confirmed reviews ALL

I found the staff very friendly. Every member of staff I would walk past would greet my by saying "bonjour". I found the hotel clean & tidy. But, best all was the location. It's was less than a 10 minute walk to the train/bus station & it was right next to the old town.

Dear Philip E., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our location and the friendliness of our staff contributed to your positive experience. It is our goal to maintain a clean and welcoming environment for all our guests, and your comments affirm our efforts. We look forward to welcoming you back to ibis Annecy Centre Vieille Ville in the future. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Peter A. Couples - Confirmed reviews ALL

Staff were friendly and helpful

Dear Peter A., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location, found your room comfortable, and appreciated the friendliness of our staff. Your satisfaction is our priority. Goodbye and best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.5/5

Kevin C. Couples - Confirmed reviews ALL

Early check in was greatly appreciated. Staff were excellent, polite and friendly.

Dear Kevin Cullach, Thank you for your kind words regarding our location and staff. We are pleased to hear that you appreciated the early check-in option and found our team to be polite and friendly. Your feedback is greatly valued. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.0/5

Robert R. Families - Confirmed reviews ALL

Clean, comfortable, good value hotel. The staff was also vert inviting and accomodating.

Dear Robert R., Thank you for your kind feedback. We are delighted to hear that you found our hotel comfortable and valued the cleanliness and service provided by our staff. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 1.0/5

Daniel B. Families - Confirmed reviews ALL

The beds were extremely uncomfortable. We had two single beds which had mattress toppers which kept slipping off the bed Meaning everytime you moved you nearly fell out. Also very hard to sleep on. Shower gel never replaced so I had to buy my own. Booked breakfast and the queue was so long that I had to cancel it and was messed around with my refund. Even though I paid with my card at the desk I was told to come back later and when I did was told the refund would be done online I said no to this as I need the refund the same way I paid. Also the breakfast looked terrible. Overall my Ibis experience was not a good one.

Customer review rating 4.5/5

Neil U. Couples - Confirmed reviews ALL

This hotel is barely 10 mins walk from the station and on the waterside near the edge of Annecy's lovely old town. Our room was upgraded and of good size. It was clean as was the bathroom, which had a good shower cubicle. The staff were very helpful. We would definitely return and stay here again.

Dear Neil U., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, the cleanliness of your room and bathroom, as well as the helpfulness of our staff. Your positive feedback is invaluable and motivates us to continue providing excellent service. We look forward to welcoming you back to ibis Annecy Centre Vieille Ville in the future. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 4.0/5

Bill T. Couples - Confirmed reviews ALL

Please can you feedback to the Accor Service team that the AI generated response to my query about a name change on my account was insulting, and quite frankly very annoying and patronising.

Dear Bill T., Thank you for your positive feedback regarding our location and staff. Concerning your comments about the AI-generated response and will ensure your feedback is forwarded to the relevant team for their consideration. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 2.5/5

Deborah C. Solo - Confirmed reviews ALL

I felt the hotel did not meet my expectation based on the online hotel description. While the rooms were clean, they were small, very basic and appeared worn. I was very put off by the fact when I pulled the duvet cover back the mattress topper had a fitted sheet but I could see a dirty box springs underneath. The shower head could not be adjusted to spray me but rather kept twisting to spray the wall, so I had to hold it the entire time I showered. Your staff was very nice and helpful. But, the hotel itself is subpar. I would not stay there again.

Customer review rating 4.5/5

Alexander B. Couples - Confirmed reviews ALL

flawless check-in and check-out lovely staff very attentive

Dear Alexander B., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that our location and attentive staff contributed to your positive experience. Your appreciation of our seamless check-in and check-out process is also greatly valued. Goodbye, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Customer review rating 5.0/5

Teresa I. Couples - Confirmed reviews ALL

Staff was very helpful with our early check in and luggage handling after we had checked out. Friendly and accommodating.

Dear Teresa I., Thank you for your kind words regarding our attentive staff. We are pleased to know that their assistance with early check-in and luggage handling contributed positively to your experience. Your appreciation will certainly be shared with the team. Best regards, Anissa, Front office Manager ibis Annecy Centre Vieille Ville

Other web-users rate our hotel

  • 1,534 reviews 9.4/10 Location
  • 1,178 reviews 6.5/10 Room
  • 1,441 reviews 9.6/10 Service
  • 16 reviews 3.4/10 WiFi
  • 726 reviews 9/10 Breakfast
  • 380 reviews 7.9/10 Cleanliness

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