ibis Annecy Centre Vieille Ville 3 stars

Customer review rating (ALL Rating) 4.5/5 2,076 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • A quiet city center hotel, a 10-minute walk from Lake Annecy

  • Comfort Rooms with balcony, Nespresso coffee machine and mini-bar

  • Undercover public car park next to the hotel (paying)

  • An atypical ibis hotel for a romantic weekend

  • Tourist reception in summer (for booking bicycles and activities)

Our accommodation(s)

Hotel location

ibis Annecy Centre Vieille Ville

12, rue de la Gare, Ilôt de la Manufacture
74000 ANNECY
France

GPS:45.898237, 6.122539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

IBIS KITCHEN LOUNGE BAR A VINS

Unwind at the hotel's lounge bar, which has a panoramic river and waterfront view. Sample our selection of beers and wines from the region, complemented with a local cheese and charcuterie board or pizza.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,076 reviews

TripAdvisor Rating  4.0/5  1,849 reviews

Certificate of excellence 2023

Great location.

Customer review rating 4.0/5

Ellen Couples - Confirmed reviews ALL

Needed more towels but didn’t ask! Only 1 bath towel. Difficult to get back to hotel very early morning. Main door key doesn’t work. Needed to ring bell and wait for someone to appear. No instructions for that situation.

Dear ALAN P., Thank you for taking the time to tell us about your experience at the ibis Annecy Centre Vieille Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anissa 1ère de réception

Good location

Customer review rating 2.5/5

David M. Business - Confirmed reviews ALL

Difficult to find the entrance, a sign visible from the street would be handy. Coffee machine inoperative, receptionist at checkout just shrugged shoulders when told. An offer of a coffee would have gone a long way.

Well located, clean, nice rooms and helpful and welcoming staff

Customer review rating 4.0/5

Steve T. Couples - Confirmed reviews ALL

The ibis Annecy Centre, is centrally located in the old town and was easy to find. There was temporary parking on arrival and secure indoor parking at a reasonable cost next door. We Paid £25 for 2 days and could come and go within the 2 days for that price. The ibis Annecy centre is a short walk 5 minutes from the old town, with restaurants and bars and approximately 10 /15 minutes from the lake. The Hotel was in good repair and the room was comfortable and spacious. Everything worked. Staff were welcoming, engaging and helpful. Overall the Hotel was good value for money, we will come back.

Dear STEPHEN T., We very much appreciate your comments regarding your stay at the ibis Annecy Centre Vieille Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anissa 1ère de réception

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

It was not the first time that I stayed at Annecy but this once the experience was not good. The room was not well located, very small and the heating did not work properly. We had cold all night

Dear TIAGO M., Thank you for taking the time to tell us about your experience at the ibis Annecy Centre Vieille Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anissa 1ère de réception

Amazing staff and location

Customer review rating 5.0/5

Rodolphe Couples - Confirmed reviews ALL

This hotel is perfectly located in the old next to bars, restaurants and the lake. The staff is very professional and nice. The breakfast is great! We had an amazing stay! Thanks!

Dear RODOLPHE S., The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score. We are happy that you enjoyed your stay with us :) Looking forward to welcome you again ! Kind regards, Anissa 1ère de réception

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Other web-users rate our hotel

  • 1,336 reviews 9.1/10 Location
  • 1,133 reviews 6.6/10 Room
  • 1,293 reviews 9.6/10 Service
  • 20 reviews 7.8/10 WiFi
  • 714 reviews 9/10 Breakfast
  • 405 reviews 8.3/10 Cleanliness

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