ibis Annecy Centre Vieille Ville Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 7,013 reviews

ALLSAFE approved hotel

Information message

ibis Annecy Centre Vieille Ville
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+ 16 Services

Hotel extras

  • A quiet city center hotel, a 10-minute walk from Lake Annecy

  • Superior rooms with a balcony with river views

  • An adjoining undercover public car park for safe parking, for a fee

  • An atypical ibis hotel for a romantic weekend

  • A health protocol certified ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Annecy Centre Vieille Ville

12, rue de la Gare
Ilôt de la Manufacture
74000 annecy
france

Fax: (+33)4/50528108

Check-in from 14h00

Check out up to 12h00

  • IBIS ANNECY CENTRE VIEILLE VILLE:  LE LAC

  • By plane

    AEROPORT CHAMBERY At 43km / 26.72 miles

  • By plane

    ANNECY MEYTHET At 10km / 6.21 miles

  • By plane

    GENEVA At 55km / 34.38 miles

  • By plane

    LYON ST EXUPERY At 125km / 78.13 miles

  • By car

    ANNECY-NORD / AUTOROUTE A41 At 12km / 7.5 miles

  • By car

    ANNECY-SUD / AUTOROUTE A41 At 5km / 3.11 miles

  • By train

    ANNECY At 0.5km / 0.31 miles

GPS:45.898237, 6.122539

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN LOUNGE BAR A VINS Non contractual photo

Relaxing get-together. Eating, having a drink... selection of regional dishes, deli dishes, mature cheeses. Whilst lockdown eases the schedules have been adapted. For more information contact us.

Our accommodation(s)

The modern, comfortable ibis bedroom has everything you need to welcome you. Soundproofed and air-conditioned, it offers superior bedding, a courtesy tray with coffee and tea, and free, high-speed WiFi.

Our guest reviews for
ibis Annecy Centre Vieille Ville

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,013 reviews

TripAdvisor Rating 4.0/5

1,791 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Extremely satisfied

Customer review rating 5.0/5

Bianca Couples - 19/12/2021 Confirmed reviews ALL

Everything was perfect, the location amazing, 6 min walk from the train station, close to the old city and all the restaurants. Clean hotel and staff very friendly and helpful

Dear BIANCA S., Thank you for taking the time to tell us about your experience at the ibis d'Annecy Center Vieille Ville. We are delighted to read that your stay went well and we hope to have the pleasure of welcoming you again. Yours Sincerely, D.MARON- General Manager

Excellent

TripAdvisor rating 5.0/5

biancasZ1735NU 16/12/2021 TripAdvisor review

We were so surprised by this hotel, it was exactly what we needed. 6m away from the train station by foot ( very convenient because it was raining when we arrived and we didn't have an umbrella..), with a lovely view on the canal and just a few meters away from the old centre and all good restaurants. We're definitely booking again if we're back in Annecy. The location is excellent, the hotel very clean and the staff very friendly. Great deal!

Dear "biancasZ1735NU" Thank you for taking the time to tell us about your experience at the ibis d'Annecy Center Vieille Ville. We are delighted to read that your stay went well and we hope to have the pleasure of welcoming you again. Yours sincerely. D.MARON- Director

Fabulous stay

Customer review rating 4.0/5

M C. M. Business - 24/11/2021 Confirmed reviews ALL

Great location. Parking next door. Friendly & accommodating staff. Lovely breakfast. A very enjoyable experience.

Dear MARGARET C M., Thank you so much for your feedback. We wish you a nice Christmas and take care. Laurence. Duty manager.

perfect location

Customer review rating 4.5/5

Christie H. Couples - 21/10/2021 Confirmed reviews ALL

Right in the heart of the old town, It is close to everything.

Well located

Customer review rating 3.5/5

Andres Couples - 11/10/2021 Confirmed reviews ALL

our experience in the hotel was good but the rooms were too cold not well isolated and the blackout was in a bad condition. The a/a or the heaters were not working.

Staff ignore fire alarm

Customer review rating 0.5/5

No N. Couples - 04/10/2021 Confirmed reviews ALL

There was a fire alarm. Hotel staff congregated in the hallway, obstructing the escape route. Other staff continued to check out guests. Guests were still allowed to enter the building, walk up the stairs and even use the elevator. There was absolutely no guidance on what was happening or where to go. In case of a real fire this shocking incompetence will lead to deaths.

Excellent location

Customer review rating 4.5/5

Anonymous Friends - 27/09/2021 Confirmed reviews ALL

We were troubled upon arrival by an aggressive vagrant as we waited to park our car. After that, we did not return to that side of the hotel and had no problems. We enjoyed the easy walk around the old city

Clean and comfortable hotel and room.

Customer review rating 4.5/5

Kristen Couples - 22/09/2021 Confirmed reviews ALL

This was a great hotel room with everything we needed and an awesome location.

Dear KRISTEN M., Thank you for taking the time to tell us about your experience at the ibis d'Annecy Center Vieille Ville. We are delighted to read that your stay went well and we hope to have the pleasure of welcoming you again. Yours, D.MARON- Director
Customer review rating 5.0/5

Mjc Solo - 21/09/2021 Confirmed reviews ALL

Your front desk lady was outstanding

Very near at the train station

Customer review rating 5.0/5

J. J. Couples - 12/09/2021 Confirmed reviews ALL

I found staffs are very easy to get well.... I guess for another stay soon.

Great place to stay

Customer review rating 5.0/5

Peter Couples - 08/09/2021 Confirmed reviews ALL

Very clean Hôtel staff helpful and excellent location. Close to the lake and restaurants

Dear Mr D., Thank you for your comment. We are delighted to see that you had a good stay. Best regards, Lauriane, front desk manager

Very well run establishment.

Customer review rating 4.5/5

Cormac Families - 06/09/2021 Confirmed reviews ALL

Everything inside the hotel spotlessly clean. Polite and helpful staff throughout. Location good.

Dear CORMAC H., Thank you for taking the time to tell us about your experience at the ibis d'Annecy Center Vieille Ville. We are delighted to read that your stay went well and we hope to have the pleasure of welcoming you again. Yours, D.MARON- General Manager

Location is the only positive

Customer review rating 1.0/5

Anonymous Couples - 17/08/2021 Confirmed reviews ALL

Extremely over priced for the product. Good Location, but room was awful, bathroom poor and dirty. Homeless people all around the outside near the canal. I fully understand maximising profit, but this is a total rip off for the room product. The bed is unbelievably poor quality, if you can even call it a bed. Ghandi would have trouble sleeping on it, and he slept on floor mats. AC did not work. A disgrace.

Good afternoon, Mr K., First of all, thank you for your feedback following your stay with us. You paid precisely 152€ the night of 06/08 and 161.50€ that of 07/08 and not 170€ as you say, moreover, this price included the breakfasts sir. Regarding the room, we are sorry that it was not up to your expectations, we have forant good feedback on our beds. For the lack of hygiene, and the air conditioning that did not work, you should have reported it during your stay, we would have found a solution. We will share your comment with the teams, since we are committed to satisfying all our customers. We wish you a nice day. Best regards, Lauriane, Front desk manager

Excellent location, efficient hotel

Customer review rating 4.0/5

Andrew P. Couples - 14/08/2021 Confirmed reviews ALL

It was wonderful to be so close to the old town. The Ibis works efficiently, like all in the chain. Good value for money but no individual personality.

Good morning Mr P., Thank you for your comment. It's a shame, every day we try to make our guests' stay unique. We're sorry you didn't feel like this. Have a good day ! Lauriane, Front desk manager

Pleasant stay

Customer review rating 5.0/5

Nick C. Couples - 12/08/2021 Confirmed reviews ALL

Rooms and hotel excellent and well-placed. Julie was particularly helpful. She helped us organise our trips, help with bike rental and provided maps and bus timetables.

Dear NICK C., We very much appreciate your comments regarding your stay at the ibis Annecy Centre Vieille Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très cordialement David MARON Directeur

Pleasant trip to Annecy

TripAdvisor rating 5.0/5

nickjcampbell Couples - 12/08/2021 TripAdvisor review

Annecy is a lovely city. Plenty of opportunities to walk. The Ibis Centre Vielle Ville is well-placed at the edge of the old town. The staff are excellent, extremely friendly and helpful. Julie was particularly helpful. She was able to guide us for our trips, help organise rental bike hire and provide maps/timetables for the buses. All in perfect English. Many Thanks.

Dear "nickjcampbell" Thank you for taking the time to tell us about your experience at the ibis d'Annecy Center Vieille Ville. We are delighted to read that your stay went well and we hope to have the pleasure of welcoming you again. Yours Sincerely,

Simple hotel in a very nice location

TripAdvisor rating 3.0/5

Antuan65 22/07/2021 TripAdvisor review

The hotel had nice views and is at walking distance of all the nice spots in this beautiful town. Rooms are OK, a little tight on space and basic in their equipment. You would expect more for the price you pay… Staff could also be a little nicer … Good to have a public garage next door, but they no longer offer agreed special fares

Dear Customers, Thank you for taking the time to let us know about your stay. I am sorry that we did not meet your expectations. The nearby car park is a public and paid car park, belonging to the city of Annecy. Our partnership unfortunately ended in 2019. Hoping that you will not hold us too rigorously because the teams can be very stressed in this complicated sanitary period. We look forward to welcoming you back to our beautiful region. Best regards.

Comfortable hotel and convenient location.

TripAdvisor rating 4.0/5

donaldperry7 13/08/2020 TripAdvisor review

Good location to explore the town and lake and easy parking underneath the hotel. Quiet location beside the river but you can quickly get into the main tourist areas. The room was comfortable and clean and staff were very helpful.

Nice stay

TripAdvisor rating 4.0/5

Stefania I Couples - 15/01/2020 TripAdvisor review

Very well located in the old city, nice room and excellent breakfast. The staff is very kind and always efficient. A perfect location for a romantic weekend or a family trip! Thanks to all and ser you soon

Highly recommended

TripAdvisor rating 5.0/5

HJP186363 Couples - 18/09/2019 TripAdvisor review

I'm of limited mobility and use a wheelchair. Sent my and my wife's baggage in advance. The hotel staff accepted the consignment and our bags were in our room upon our arrival. Similarly they managed the bag collection upon our departure. They couldn't have been more obliging and helpful. The hotel location is perfect for exploration of the delightful old town and the lake.

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