Mercure Annecy Centre Hotel

- There was a technical issue with the lock to enter our room - it could not work with any key card. Each time we wanted to go in, we had to get help from the front desk to use their emergency key. - Breakfast room is extremely small, something should be done about it - Friendly staff - Good location, close to the old town but just far enough to avoid the crowds.

Excellent location, a few blocks from the statin, the old town and a good public parking nearby. The hotel has a minimum of public areas and cold do with some redecoration and painting. The room was comfortable and quiet. Excellent saff.

Mercure Annecy Centre is in the heart of the city, very close to the train station. This boutique hotel has a stylish, comfortable feel. The rooms are very efficient and well organized. Plenty of natural and artificial light. The rooms are comfortable and not lacking anything you expect from a 4 star hotel. The strength of the hotel is its front desk staff. Very friendly, professional and accommodating. Among this high bar group of hospitality professionals is Laura. Laura stands out due to her personality and ability to anticipate needs and completely provide the highest level of support and care. Being at the Mercure is like staying with family, they cared about maximizing my enjoyment and comfort of my stay

Parking partially sponsored by the hotel at walking distance.

The hotel was ideally located and well kept. In particular, the hotel desk staff were extremely helpful when we experienced transportation problems back to the airport. Cannot praise them enough - they were excellent !