Mercure Annecy Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 909 reviews

Mercure Annecy Centre Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Ideal location in the heart of the town

  • 24/7 room service offer available

  • A team that knows the area inside out and will help you with the best plan

  • Buffet breakfast with local produce.

  • Certified ALLSAFE

Our accommodation(s)

Hotel location

Mercure Annecy Centre Hotel

26 Rue Vaugelas
74000 ANNECY
France

GPS:45.90138, 6.123944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with a delicious buffet breakfast available starting at 6:30 am. Or order the continental breakfast in your room. If you're in a hurry, try the Express menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  909 reviews

TripAdvisor Rating  4.0/5  835 reviews

January trip to Annecy

TripAdvisor rating 5.0/5

Robert B Families - TripAdvisor review

This hotel is perfectly located on the edge of the old town. Our room was spacious and clean. The breakfast was excellent , with a great choice of local produce. Although we had a small issue during our stay, the matter was dealt with swiftly and professionally. All the staff were a credit to the hotel, but a special mention goes to a lovely lady called Florence, who was exceptional and very attentive. I would recommend this hotel and would like to return

Dated Tired hotel

Customer review rating 1.0/5

Ray H. Couples - Confirmed reviews ALL

Horrible room bathroom mirror hanging off wall Booked because website stated hotel had parking, it doesn’t it has an arrangement with public car park 250 meters away, unsecured parking and not convenient also only discounted so had to pay extra to exit the car park. No facilities at the hotel to speak of and you certainly would not want to be in the grim room. Very disappointed and as an Accor member and regular user of the groups hotels quite shocked.

Dear RAY H., Thank you for your comment. We are very sorry that we did not meet all of your expectations. Your comment on the problem has been taken into account and we apologise for any inconvenience caused. We will make every effort to resolve these issues so that your next stay is under better conditions. Cordially, The director - TRUMEAU Enzo

Marketing

Customer review rating 1.0/5

Mohammed Business - Confirmed reviews ALL

Expensive Bad room service

Dear MOHAMED M., Thank you for your feedback following your recent stay with us. I have forwarded your message to the team manager in question so that we can put the necessary measures in place to avoid this happening again in the future. We hope, however, to have the pleasure of welcoming you on a future visit to leave you a better impression. Best Regards TRUMEAU Enzo - Director

we had a very nice stay at the Mercure Annecy Centre

Customer review rating 4.5/5

Marianne S. Couples - Confirmed reviews ALL

we enjoyed our stay as this hotel is very good located close to the old town area, the very friendly staff and the clean location

Dear MARIANNE S.-STEINER, Thank you for that very positive and encouraging comment for all our team. We are delighted that our aparthotel met your expectations and will let our teams know how satisfied you were. Hoping to see you again very soon. Best Regards, TRUMEAU Enzo - Directeur

freindly

Customer review rating 4.0/5

Mark P. Friends - Confirmed reviews ALL

Freindly and helpful staff, and good location

Dear Sir P., Thank you for taking the time to give us feedback on your stay. Our reception team is delighted to hear that you were happy with the welcome you received. We hope to see you again very soon. Best Regards, TRUMEAU Enzo - Directeur

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Other web-users rate our hotel

  • 351 reviews 8.9/10 Location
  • 523 reviews 4.7/10 Room
  • 496 reviews 9.1/10 Service
  • 12 reviews 1.9/10 WiFi
  • 296 reviews 4.6/10 Comfort
  • 236 reviews 3.9/10 Breakfast
  • 171 reviews 4.6/10 Cleanliness
  • 108 reviews 3.8/10 Vibe

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