Mercure Annecy Centre Hotel

Fairly predictable , well located, mid-range chain hotel. A short walk from the bus station which itself, is adjacent to the train station. No more than 5 minutes leisurely walk. On the edge of the old town which you can reach within 5 minutes. Checking-in was quick but I had used the ACCOR online advance check-in facility. Two young women on reception helpful and allowed check-in 15m before 15h.. A small but modern lift me took me the second floor and the double bed classic room, interior, so quite dark but quiet. Unfortunately the room had an odor of carpets that have previously flooded. Although it may I also have been the air conditioning system. In the blistering heat of one of Europe's hottest summers the air conditioning was competent and kept me comfortable during the night. There was a mini bar which we didn't use and a good selection of teas and a small selection of instant coffees. One thing conspicuously missing was any soap next to the wash basin and I had to ask for some. A very small bar was provided but was sufficient for the purposes. If you can get a good rate which usually involves booking the property directly with the chain, it's probably safer than many of the other properties in Annecy. Well that is my subjective opinion and you might have a better experience. So in summary, a competent somewhat boring but reliable chain hotel

As above - very good bed and good breakfast; and helpful staff

Stopped for an overnight in very long trip

I booked through the Accor ALL app for a double/twin room, with no option of specifically choosing a twin room. Upon check-in i was informed that they don't have any twin room for the duration of our stay. Hopefully the app specifically has an option for twin room, and not just merged with a double room. The receptionist though mentioned that they'd add 2000 points for the inconvenience, but apparently they forgot about it totally.

Well located, friendly staff