ibis budget Singapore West Coast 2 stars

Customer review rating (ALL Rating) 4.1/5 52 reviews

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Description

Hotel extras

  • 15-minute drive from VivoCity, Singapore's largest mall.

  • 5-minute drive from Dover MRT Station.

  • 5-minutes drive from National University of Singapore.

  • 15-minutes drive from Sentosa Island.

Our accommodation(s)

Hotel location

ibis budget Singapore West Coast

418 Pasir Panjang Road
118759 Singapore
Singapore

GPS:1.29214, 103.76886

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  52 reviews

Customer review rating 4.5/5

Monthakan O. Business - Confirmed reviews ALL

It's a conveniently located hotel, easy and quick to get around. Also the staff very nice take care.

Customer review rating 2.5/5

Rajesh B. Solo - Confirmed reviews ALL

Simple but homely. Easy going service.

Dear Rajesh B., Thank you for taking the time to provide your feedback regarding your recent stay with us. We are pleased to hear that you found our atmosphere to be simple and homely, as well as our service to be easy-going. Your insights are valuable, and we appreciate your comments which help us in enhancing our guest experience. Warm regards, Janet Guest Experience Executive

Customer review rating 3.5/5

Tay K. C. K. Couples - Confirmed reviews ALL

Very clean comfortable stay. There was no dental kit provided so not sure if it was not included.

Dear Tay K. C. K., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found your room clean and comfortable. As part of our sustainability initiative, we provide dental kits upon request rather than automatically placing multiple disposable amenities in every room. This allows us to reduce unnecessary waste while still ensuring essential items are available to our guests. Should you require any additional amenities during your stay, our team will be happy to assist. We appreciate your understanding and hope to welcome you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 1.5/5

Jae C. J. Business - Confirmed reviews ALL

Small (white? - spider-like) ants were everywhere on table, bed frame, toilet. I asked change room - but the staff said that there's no room left. Also, the room was very small - no space to hang clothes. Not recommended for mid-long term stay. Location is kinda ok.

Dear Jae C. J., Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience regarding cleanliness and the presence of ants in your room. This is not reflective of our usual housekeeping standards, and we sincerely apologise for the inconvenience caused. Our team takes such reports seriously, and we would have preferred to address this immediately during your stay through further inspection, treatment, or alternative arrangements where possible. We regret that a room change could not be facilitated at the time due to occupancy constraints. We also note your comments regarding room size and storage space. As with many budget hotels in Singapore, our rooms are designed to maximize functionality within a compact urban setting. Please be assured that your feedback has been shared with our housekeeping and pest control teams for urgent review and corrective action. Thank you once again for bringing this to our attention. Warm regards, Janet Guest Experience Executive

Customer review rating 2.5/5

Ankit S. Business - Confirmed reviews ALL

No happy with service no water bottle no dental kit and all not happy

Dear Ankit S., Thank you for sharing your feedback with us. We are sorry to hear that your stay did not meet your expectations. Regarding bottled water and dental kits, as part of our sustainability initiative, these items are not placed automatically in rooms and are available upon request. This approach helps us reduce single-use plastics while still ensuring guest comfort. We regret that this was not clearly communicated during your stay, and we apologise for any inconvenience caused. Your comments regarding service and overall experience have also been noted and shared with the relevant teams for review and improvement. Thank you once again for your feedback. Warm regards, Janet Guest Experience Executive

Other web-users rate our hotel

  • 184 reviews 9.1/10 Location
  • 273 reviews 4.4/10 Room
  • 212 reviews 9/10 Service
  • 159 reviews 2.1/10 Comfort
  • 103 reviews 8.4/10 Cleanliness
  • 73 reviews 6/10 Value
  • 33 reviews 7.4/10 Vibe
  • 18 reviews 5/10 Breakfast

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