ibis budget Singapore Mount Faber

A very satisfying experience overall. The staff were very helpful and friendly and it was easy for us to check-in because they also have a Filipino staff. The room is a bit small, but that’s expected for a budget hotel. There’s still plenty room for luggage storage. The only main issue we had was the bathroom door in one of the rooms wouldn’t close all the way but it wasn’t much of a big deal.

The small rooms all made up for kind friendly and helpful staff. They are also helpful to my elderly parents. The cafe Fuel Plus behind the hotel and the trail up Mount Faber and the Henderson Wave, Hort Park and the links to all the trails made it a good stay. The bus stop outside have buses to Vivocity and Harbor Front Mrt and the gateway to Sentosa. All these is just within 3 minutes of journey time. Alternatively a 5-10 minute walk to Harborfront mrt. Convenient. Don’t mind the roosters as it will lulls you to sleep eventually. I had a very sound sleep and rest. Also the hiking makes it a healthy trip too.

Pro: Location is good. Stayed a night there to explore the Keppel Bay area and also southern ridge trail. Near Vivo city. Cons: Room is small. The hotel currently hosting those who are serving SHN and they didn’t dedicated a specific floor or area for this purpose, so, the guest in the room 2 doors away, and 3 doors way from my room, both were serving SHN. And maybe because of this, my room has cigarette smell since they were locked in the room with window which cannot be opened. And ya, there was roach in my room. One stay is more than enough and will never stay again. And if I was informed they are hosting SHN people, I would never taken the risk.

Overall, the stay was fine. There is a 7-11 next to the lobby. Walking distance to the bus stop and it was near to the shopping malls, Harbour & VivoCity. It was a very convenient hotel for a short stay.

Hi ibis budget Singapore Hotel (Mount Faber), I am writing to share the good experience and service that I had during my one week stay at your hotel. Housekeeping service was very lenient when it comes to cleaning and maintaining the room that everytime I get back they made sure that all is in its proper place and order. I would also like to commend Zaridah- your front desk attendant who did not hesitate to help me out during the unfortunate event that happened when I left a laptop on the Grab car that I was in. I was having a hard time to contact them for I do not have a Singapore local number as I was there shortly for a business trip (and it wasn't me who booked the ride that made it harder to reach them). She extended the service of hospitality by trying to help me reach out to them and talk to them in their native language that made it easier to track and eventually got the lost item back. It made me feel at ease and comfortable that you have a staff like her that cares and helps their guests in need. Thank you for the wonderful service that you have extended!