Raffles Sentosa Singapore 5 stars

Name: Raffles Sentosa Singapore - ALL
Address: 4, BUKIT MANIS ROAD, Sentosa, SINGAPORE, 099947, SG
Telephone: +6560324688
Rating: 2.0

Customer review rating (ALL Rating) 2.0/5 2 reviews

35 35 photos

4, BUKIT MANIS ROAD, Sentosa, 099947 SINGAPORE, Singapore

Raffles Sentosa Singapore

An oasis immersed in wellbeing and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a hilltop, the resort on Sentosa Island features 62 contemporary private pool villas surrounded by tropical gardens. Ranging from 211 sqm in size, each villa is a sanctuary for extended stays. Facilities include five restaurants and bars, swimming pool, Raffles Sentosa Spa, fitness centre, and two ballrooms. The upper level ballroom has a terrace that overlooks South China Sea.

Our accommodation(s)

Villa

Garden One-Bedroom Pool Villa

3 pers. max
211 m² / 2271 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Villa

Signature One-Bedroom Pool Villa

3 pers. max
235 m² / 2529 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Villa

Sunset One-Bedroom Pool Villa

3 pers. max
235 m² / 2529 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Villa

Signature Two-Bedroom Pool Villa

4 pers. max
300 m² / 3229 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Garden View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Villa

Presidential Villa

4 pers. max
515 m² / 5543 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Garden View

From NaN SGD NaN SGD Note

Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Villa

Royal Villa

8 pers. max
650 m² / 6996 sq ft

Bedding 3 x King size bed(s) and 1 x Twin bed(s)
Views: Garden View

From NaN SGD NaN SGD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Raffles Sentosa Singapore

4, BUKIT MANIS ROAD, Sentosa
099947 SINGAPORE
Singapore

GPS:1.247639, 103.825722

+65 6032 4688

+65 6032 4689

Railway station
Ferries

HarbourFront MRT

Railway station

Access: 1 km / 0.62 mi 25 min walk / 10 min drive

SINGAPORE CRUISE CENTRE

Ferries

Access: 5 km / 3.11 mi 1 hrs 39 min walk / 8 min drive

National Museum of Singapore

Museums

Access: 8.8 km / 5.46 mi 20 min drive

Singapore Botanic Gardens

National park

Access: 10.4 km / 6.46 mi 25 min drive

Vivocity

Shopping centre/mall

Access: 3.2 km / 1.99 mi 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

RAFFLES ROOM

A delightful repast awaits in Raffles Room, where guests can enjoy a leisurely tete-a-tete over a signature afternoon tea. Raffles Room is also the welcome lounge for arriving and departing guests.

EMPIRE GRILL

With views overlooking the pool and verdant landscaping, Empire Grill offers a tranquil setting for a leisurely breakfast or lunch. In the evening, diners will be feted to an authentic Italian dining experience complemented by fine wines.

ROYAL CHINA

An epicurean dining experience awaits diners in Royal China, where fine Cantonese cuisine complemented by specialty teas leave guests with exceptional memories, be it a celebration with loved ones or a milestone occasion.

IYASAKA BY HASHIDA

Amid views of nature and the horizon, the restaurant sets the stage for an extraordinary dining experience, where culinary masterpieces capture the authenticity and essence of Japanese cuisine.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 542 m² / 5834.034 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 2.0/5 2 reviews

Really nice place let down by poor service

Anonymous Families - 5/7/2025 Confirmed reviews ALL

Really nice place let down by poor service at the restaurant with a very limited menu and some poor details that are not in line with expectations eg towels should be bath sheets not smaller towels, hairdryers were not powerful enough, coffee facilities initially Bacca but replaced by Nespresso on request. Biggest disappointment was the restaurant and the menu though the team tried to save things the overall quality, presentation, service and choice was too limited for this range of hotel and more in line with a 3 star than 5. When we were there we were told it had only had the soft opening 3 weeks previous but that hadn’t been communicated so expectations could be managed.

Hugely disappointing stay. Hotel was not ready for primetime by any means.

Dennis Families - 5/6/2025 Confirmed reviews ALL

At every single level the hotel, both the hard product and the service failed to deliver. Team members don't communicate, villa did not get cleaned, and when it was upon urgent request not completely, breakfast and some food items are disappointing and basic food items, like yoghurt, crepes or a decent fruit selection not available, key card to our door didn't work 4 times, various complaints communicated to butler and staff members but they don't seem to do anything with those, no manager or assistant manager in sight. Swimming pool area underserviced. At a fully-booked out Raffles Bali everyone seems to know all family members by name on day 1. At a half-empty Raffles Sentosa, no one has a clue on day 3. Staff seems to be lacking 5* hotel backgrounds. And after all that, the staff managed to put us in the wrong hotel car (with half-used water bottles from previous guests!) which was instructed to do a city drop-off instead of an airport transfer. The difference with Raffles Singapore downtown is night and day.

Web-users rating

Other web-users rate our hotel

5 reviews 8.3/10 Location
19 reviews 8.7/10 Room
30 reviews 8.2/10 Service
21 reviews 8.9/10 Food
17 reviews 9.6/10 Vibe
10 reviews 9.1/10 Amenities
9 reviews 10/10 Comfort
5 reviews 10/10 Pool

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All our hotels in Singapore

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Raffles Sentosa Singapore 5 stars

Description

Our accommodation(s)

Garden One-Bedroom Pool Villa

Signature One-Bedroom Pool Villa

Hotel location

Access and transport

Hotel services

RAFFLES ROOM

EMPIRE GRILL

CHAIRMAN'S ROOM

Breakfast

Pool

Fitness center

Spa

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby