Sofitel Singapore Sentosa 5 stars

Customer review rating (ALL Rating) 4.0/5 2,681 reviews

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Description

Hotel extras

  • Peaceful resort sanctuary on Sentosa Island with panoramic sea views

  • Direct access to the acclaimed Tanjong Beach with sweeping sea breezes

  • Family and FurKid-friendly resort with outdoor dining and green surroundings

  • 33-metre pool amid lush gardens

  • Four restaurants and bars serving global and local flavours with French flair

Our accommodation(s)

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Hotel location

Sofitel Singapore Sentosa

2 Bukit Manis Road, Sentosa
099891 SINGAPORE
Singapore

GPS:1.24517, 103.827905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,681 reviews

Customer review rating 5.0/5

Nicholas G. C. Families - Confirmed reviews ALL

A great stay made all the better by the team

Customer review rating 4.5/5

Susan A. Couples - Confirmed reviews ALL

This is our second time at Sofitel Sentosa - we returned because we like the facilities and all the staff are exceptional. The rooms and grounds are a bit 'tired' but I believe they are being revamped so we're interested to see what they look like when we visit again next year.

Customer review rating 3.0/5

Hannah K. Families - Confirmed reviews ALL

When I checked in the lady told me i was unable to be upgraded as they were fully booked (I am a gold Member) but when I looked it up online there was still every room type available. She also gave me no information about the resort. Our room wasn't ready so she suggested we go to lunch and pointed us into the direction of the restaurant across from reception. we later found out that this was one of the more expensive options and we could have had lunch by the pool... the beer at lunch was $23 yet by the pool at the exact same time they were $12. $23 for a pint of beer is OUTRAGEOUS. I was not informed about the shuttle, the gym not being on site or given directions on how to get to the beach. There was not even a map or a run through of the different dining options. We had just spent 3 weeks in Thailand and had just stayed 4 incredible nights at the Movenpick in Bangkok and the two aren't even comparable in terms of service. The bed was comfortable, the room was spacious and clean. The pool was hot and there is no shade, the towels are a bit scabby for a 5 star resort. On the app it said that I had fully paid - yet on checkout i was told the app was wrong and that I still had an outstanding amount owing for the accommodation. - this is confusing and annoying as I hadn't budgeted for it as I thought I had already paid months prior. Getting a drink by the pool was a hard task as there was hardly any staff around. Lots to be done in terms of service.

Customer review rating 5.0/5

Hong H. G. Couples - Confirmed reviews ALL

Awesome 3 nts stay, the resort is surrounded with lots of greenery and outstanding, attentive staffs .

Customer review rating 3.0/5

Dave L. Families - Confirmed reviews ALL

Excellent choice to bring paw kids along, However this time, downgraded from suite which size is understandable but the obvious segregation shown when dog bed is obviously much worn comaprison to my other 2 stay (or perhaps i claimed one if the free nights) which I feel its unnecessary. Very slow checked in 1hr wait, noisy environment due to renovation.

Other web-users rate our hotel

  • 954 reviews 8.7/10 Location
  • 2,187 reviews 6.8/10 Room
  • 4,219 reviews 8.6/10 Service
  • 19 reviews 4.9/10 WiFi
  • 2,180 reviews 9/10 Food
  • 1,333 reviews 8/10 Vibe
  • 860 reviews 5.8/10 Amenities
  • 766 reviews 8.8/10 Breakfast

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