Sofitel Singapore Sentosa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.0/5 3,387 reviews

Sofitel Singapore Sentosa Resort & Spa - Image 1
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Description

Hotel extras

  • Tranquil sanctuary amidst lush greenery and a panoramic sea view

  • Culinary delights bound to tempt the appetite and tease the palate

Our accommodation(s)

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Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road, Sentosa
099891 SINGAPORE
Singapore

GPS:1.24517, 103.827905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  3,387 reviews

TripAdvisor Rating  4.5/5  6,902 reviews

Customer review rating 4.0/5

Poh K. L. Couples - Confirmed reviews ALL

Staff was friendly

Customer review rating 4.0/5

Anne K. D. Families - Confirmed reviews ALL

Overall a lovely stay however felt communication to advise how the luxury escapes meal/drink vouchers worked would have been helpful rather than having menus whipped away when advising your staff we were travelling in the LE deal. Upgraded room to a garden view but wasn’t really usable as water drain outside door and garden bank so not a very nice place to sit especially with mosquitos from drain. Pool area needs a furniture upgrade desperately and need more water options available during the day around the resort and mosquito repellent. I have stayed at numerous luxury escapes deals and am now in Singapore on another which is truly wonderful. The Sofitel deal however left me feeling a little cheated.

Customer review rating 0.5/5

Yoon H. Families - Confirmed reviews ALL

didnt share info about breakfast buffet, doesnt even check names properly, least friendly staff ive seen in my whole life for 5star hotel

Customer review rating 2.0/5

Pearlyn L. Families - Confirmed reviews ALL

The bathroom toiletry kit not much, no hair conditioner.The kettle was fill with water when we checked in the room. Overall the room standard dropped a lot.

Customer review rating 1.5/5

Suzanne M. Couples - Confirmed reviews ALL

We arrived on Sunday 4th May after spending a couple of nights in Singapore and were excited to explore Sentosa. When we arrived at our suite, we found it be very dark with no natural light in the lounge area, however we thought we wouldn't be spending much time in the room so didn't ask to move, how wrong we were! My partner has the seafood laksa on Monday night for dinner and got severe food poisoning! Basically, that ruined the entire trip, as he was so unwell. Consequently, we spent most of our time in a dark and depressive suite! To top it off the staff really didn't care and told us it was probably from the heat. However, having had food poisoning before we knew it was from the laksa. Having spoken with another guest they confirmed they too had the laksa and were sick! Very disappointing. We would definitely return to explore Santosa, however, will choose a different location to stay.

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Other web-users rate our hotel

  • 861 reviews 8.5/10 Location
  • 2,079 reviews 6.9/10 Room
  • 2,859 reviews 7.7/10 Service
  • 27 reviews 5.3/10 WiFi
  • 1,101 reviews 7.8/10 Food
  • 1,004 reviews 7.6/10 Vibe
  • 572 reviews 6.3/10 Cleanliness
  • 555 reviews 8.4/10 Breakfast

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