Sofitel Singapore Sentosa 5 stars

Customer review rating (ALL Rating) 4.0/5 2,830 reviews

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Description

Hotel extras

  • Peaceful resort sanctuary on Sentosa Island with panoramic sea views

  • Direct access to the acclaimed Tanjong Beach with sweeping sea breezes

  • Family and FurKid-friendly resort with outdoor dining and green surroundings

  • 33-metre pool amid lush gardens

  • Four restaurants and bars serving global and local flavours with French flair

Our accommodation(s)

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Hotel location

Sofitel Singapore Sentosa

2 Bukit Manis Road, Sentosa
099891 SINGAPORE
Singapore

GPS:1.24517, 103.827905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,830 reviews

Customer review rating 4.5/5

Weng H. L. Families - Confirmed reviews ALL

Wonderful interior (heard it was recently renovated). My children loved the animal details aalong the corridors and the room's wardrobe/ bathroom. The fish at the pound was a total delight and brought out happy squeals. Bed was extremely comfortable. Staff are very friendly and professional. Food was good, but we wish think roast beef would be nice for buffet. Thank you so much for this lovely staycation

Customer review rating 4.5/5

Emma B. Families - Confirmed reviews ALL

Wonderful staff & service, clean and safe and delicious food! My oly feedback would be that for such a wonderful resort, and kid friendly touches, not being allowed to jump or play in the pool was a let down for out kids.

Customer review rating 4.5/5

Michael M. Families - Confirmed reviews ALL

- I received excellent and pleasant service from the Sofitel staff, from check-in to room service and the restaurant. I was on vacation with my family. All the infant necessities I needed, like a crib, were available in both rooms I booked. The restaurant staff were also excellent in providing everything from adult needs to our baby's needs. - During my stay, the hotel was undergoing renovations. Why weren't they placed in another area? So, my privacy was somewhat compromised by the workers. - Also, I didn't receive a free room upgrade from my Accor Platinum status. - The hotel building may be a bit old, but it's still a comfortable place to stay.

Customer review rating 1.5/5

Darshini S. Families - Confirmed reviews ALL

Though place was very nice, but lack of proper vegetarian food . We have paid the same amount for stay what other guests pay you amd still we had to stay hungry. And whatever little food was there for us ,was kept with a the nonveg food on same table which stinked badly. Very bad management.

Customer review rating 1.5/5

Yu Z. L. Couples - Confirmed reviews ALL

Overall stay was average. 1. Room was clean and comfortable. 2. Assign to a room where contractors linger around and chatting loudly in day time. 3. Room amenities was bad. Shower head was damaged, TV was damaged. Aircon controls were faulty/buggy. I would also like to raise a concern regarding replacement of showerhead. The first technician entered the room wearing his shoes without asking, which I found inappropriate. More concerning, the second technician rang the bell and proceeded to open my door within about 10 seconds. This was quite alarming from a privacy and safety perspective. I would appreciate clarification on your standard entry protocol and assurance that this will be addressed. Thank you.

Other web-users rate our hotel

  • 941 reviews 8.6/10 Location
  • 2,159 reviews 7/10 Room
  • 3,815 reviews 8.6/10 Service
  • 23 reviews 6.7/10 WiFi
  • 1,847 reviews 8.9/10 Food
  • 1,240 reviews 7.9/10 Vibe
  • 866 reviews 7.6/10 Comfort
  • 863 reviews 6.2/10 Amenities

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