Sofitel Singapore Sentosa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.0/5 4,558 reviews

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Description

Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

Our accommodation(s)

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Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road, Sentosa
099891 SINGAPORE
Singapore

GPS:1.24517, 103.827905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  4,558 reviews

TripAdvisor Rating  4.5/5  6,713 reviews

Certificate of excellence 2023

Nice Tropical Getaway

TripAdvisor rating 5.0/5

Angus M TripAdvisor review

Very nice stay at the Sofitel in Sentosa. Our room was spacious, bed was comfortable, and the hotel in its entirety had a great atmosphere. I particularly enjoyed the time I spent by the pool, whether it was swimming in the water to cool off from the sun, or drinking a local beer under the shade. Special shoutout to the friendly staff, including but not limited to Mr. Marcus Alson.

Super Service by Thomas & his Team at Kew Zeen Restaurant

TripAdvisor rating 5.0/5

Evelyn O TripAdvisor review

We have a short staycation at Sofitel Resort. We were walking at the hotel lobby looking a place for dinner. A staff at the entrance of the restaurant walking towards lobby approached us asking if we need any assistance.He introduced to us he is the Restaurant Mgr. Informing us that they were serving seafood buffet and must try and worth of money. He explained and show us around the buffet and we decided to have our dinner there. He is very patience explaining to us the dishes. He is super helpful and always with his smile. Throughout the whole dinner, I saw him walking ard with a bot of wine asking if anyone wants to have wine. We hardly have wine but we order a glass of white wine because of him promoting. The service crew were also very good. Mainly I see they are all Myanmar staffs. I believe they are part time staff. They were very consistent clearing our soiled plates and water refill.Excellent service . When we abt to finish our dinner , Thomas came to us and asked if we want to have any hot tea after heavy meal. 10/10 stars for Thomas. He is really a GEM STARS. Super role model and that is why his team also provide excellent service .We will definitely be back and recommend to our relatives,friends whoever we know.

Chilled out Sentosa

TripAdvisor rating 5.0/5

talesofomnivora TripAdvisor review

We stayed here for 4 nights early in April in a family suite accommodating 2 teens and 2 adults and we loved it. The whole resort felt very relaxed and unrushed. It is a little set back from the main action, so you will need to walk up or get the tram or bus (from Tanjong Beach, down the stairs) to the main part of Sentosa. Being set back means it is really peaceful, so no booming music from the bars and activities. We were looked after by Charisma at reception who was so sweet and is obviously used to slightly jet lagged people as we weren't hurried at all when fumbling through the check in and check out procedures. The breakfast at the hotel is worth doing especially if you have kids who like to eat first thing, otherwise it is a little walk to find breakfast options. It is very generous and you can definitely set yourself up with a decent feed before going out. The staff were lovely! The breakfast host made the effort to remember our names and the staff our hot drinks orders. Completely unnecessary, but it does make you feel special. We ate out at Palawan and Tanjong most nights, but felt completely safe strolling back to the hotel at night. The stairs back from the tram stop were a good final challenge! We had some bar food on our first night, but the hotel restaurants do look really good. Definitely recommend this for families - our rooms were connected via a small lobby, so there was a bit of space between the rooms which allows for a bit more privacy. The pool is a really good size and it has a deep area so you can have a proper swim if you want to, but there is plenty of space for little ones to do their thing too. There aren't heaps of ugly sun loungers around the pool either. It is so hot, you will want to be in the water!

Excellent

TripAdvisor rating 5.0/5

FarAway40868647104 TripAdvisor review

The room are clean and the environment around the resort is super nice. All service crew are super friendly, especially ms.princess are always smile even my kids was disturbing while in the process of check in room. Thanks for giving excellent experience for me and my family to stay with Sofitel resort Sentosa Singapore.

Bonjour FarAway40868647104, Thank you for sharing your experience with us following your recent stay at Sofitel Singapore Sentosa Resort & Spa. Your kind words are greatly appreciated as we continuously strive to provide exceptional service and create memorable moments for all our guests. We look forward to welcoming you back for another Magnifique stay at our Resort. Warm regards, Benny Wong Rooms Division Manager

Great Experience Overall

TripAdvisor rating 5.0/5

Journey13185431514 TripAdvisor review

Loved the vibe of the hotel, it was old but classic. The breakfast buffet was simple, and it was a great experience special thanks to Michelle our server. She was kind and accommodating to us and served us with a smile. Would recommend to my friends.

Bonjour Journey13185431514, Thank you for taking the time to share your feedback with us. Providing memorable experiences and exceptional service to our guests are our top priorities, and we are glad that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another Magnifique experience at our Resort. Warm regards, Benny Wong Rooms Division Manager

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Other web-users rate our hotel

  • 843 reviews 8.2/10 Location
  • 2,306 reviews 6.6/10 Room
  • 2,886 reviews 7.2/10 Service
  • 31 reviews 6.7/10 WiFi
  • 1,109 reviews 6.7/10 Food
  • 999 reviews 7.2/10 Vibe
  • 771 reviews 5/10 Cleanliness
  • 628 reviews 7.6/10 Breakfast

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