Sofitel Singapore Sentosa Resort & Spa Hotel 5 stars

Customer review rating 4.3/5 13,938 reviews
Sofitel Singapore Sentosa Resort & Spa
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+ 26 Services
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Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

  • Multi-award-winning SoSPA with expansive outdoor spa garden

  • Spoil your kids with meals and fun activities with MyKids Package

  • Unwind with an unique beverage experience with MyGlass package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Reception open 24 hours a day
  • Early Check InPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road
Sentosa
099891
singapore
singapore

Tel: +6567088310

Fax: (+65)62750228

Contact email

Check-in from 15h00

Check out up to 12h00

  • MRT - CIRCLE LINE :   Circle Line CC29 HarbourFront Station

  • MRT - NORTH EAST LINE :   North East Line NE1 HarbourFront Station

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :1.24517, 103.827905

Our accommodations

Our exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

Accessible room

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Accessible room

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

Accessible room

LUXURY FAMILY ROOM, 1 King Bed and 1 Twin Beds

  • Max. number of persons: 6
  • Area: From 72
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Accessible room

LUXURY GARDEN ROOM, 1 King Size Bed, Garden view

  • Max. number of persons: 3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Accessible room

LUXURY GARDEN ROOM, 2 Single Beds, Garden view

  • Max. number of persons: 3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Accessible room

JUNIOR SUITE, 1 King Size Bed, Open-concept suite

  • Max. number of persons: 3
  • Area: From 55
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Accessible room

PRESTIGE SUITE, 1 King Size Bed, Separate bedroom and living area

  • Max. number of persons: 3
  • Area: From 64
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Accessible room

PRESTIGE FAMILY SUITE, 1 King Size Bed and Sofa Bed, Separate bedroom and living area

  • Max. number of persons: 4
  • Area: From 72
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Accessible room

IMPERIAL SUITE, 1 King Size Bed, with living area, dining area, Hermès amenities

  • Max. number of persons: 4
  • Area: From 190
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

VILLA DU JARDIN, 2 Bedrooms, 1 King and 2 Single Beds, Private Pool, Hermès amenities

  • Max. number of persons: 6
  • Area: From 300
  • Views: Pool side, Garden side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

THE CLIFF

Type of cuisine: null

A modern-casual dining concept presenting unrivaled authentic and comforting Italian flavours, paired with alluring hospitality set against the captivating panorama of the South China Sea.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

Featuring Pan-Asian and classical French delights, Kwee Zeen boasts alfresco terraces blessed with stunning sea views. The weekly Sunday Champagne Brunch is a highlight, showcasing 16 live ateliers of epicurean delicacies.

Lunch

06:30 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GARDEN

Type of cuisine: Healthy eating

Adjoining the world's largest So Spa on a tropical tranquil sanctuary, The Garden is a unique conscious-dining restaurant featuring a menu of meticulously-crafted nutritious delights - that comes complete with calorie counts for every dish.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEBAR

Photo non contractuelle / Strictly non binding

LeBar's tranquil location is the perfect place for Afternoon Tea, which comprises Asian savouries, French patisseries, chocolates and premium grand cru tea. In the evening, unwind with a glass of wine and delicious tapas or order a crafted cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 323

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

13,938 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,964 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely surroundings with great staff

Customer review rating 4.3/5

Linda Couples - 21/02/2020 Confirmed reviews ALL

- First room was a garden room - dark and not welcoming. Directly outside there were workers now allowing any privacy so we asked to move. Staff were extremely helpful and moved us up to a higher floor - Next room the phone wasn't working but again staff were prompt and courteous. - There is no power point next to a mirror - for anyone wanting to do hair and makeup this is essential. - The amenities were good and very welcomed. - Food at the Cliff restaurant was very poor quality and horribly over priced - Great to have access to the beach and buses - location was good. - LOVED the fish pool to nibble on our feet - Good to have a bathroom to use on late departure, but again... no powerpoint to straighten hair! The cleaner was delightful attempting to help with my hair - The staff were all great.

Nice property, well maintained

Customer review rating 4.3/5

Sameer A. Couples - 20/02/2020 Confirmed reviews ALL

Very well maintained property. Good rooms with all required amenities. Warm welcome at reception, very supportive staff at Sofitel sentosa resort and spa Wish you good luck, keep it up.

Customer review rating 4.3/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Very nice relaxing staycation

well worth it package

Customer review rating 4.3/5

Evan T. Couples - 19/02/2020 Confirmed reviews ALL

It was lovely to stay with Sofitel Sentosa that comes with V-day package. The dinner, the stay with heartfelt setup is lovely and really felt welcomed for the hospitality. The arrangement between the stay, dinner and spa was so convenient that agenda has been well prepared. Will be back for more. Not to miss the package offered is definitely well worth the money. Awesome!

There are better hotels for the price.

Customer review rating 4.3/5

Mr R. Couples - 19/02/2020 Confirmed reviews ALL

We were prepared to be wowed and were left very underwhelmed. Pool and bar area are a highlight. Room was satisfactory, breakfast was very poor. Expensive, poor value.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Borrel Quality Manager
Customer review rating 4.3/5

Reuben L. Families - 19/02/2020 Confirmed reviews ALL

It’s the hotel ambience from the lobby to the room. Esp at night !

Lousy service

Customer review rating 4.3/5

N. W. F. Couples - 18/02/2020 Confirmed reviews ALL

I booked the unforgettable love package for Gazebo dining on 14 Feb through email and was asked to confirm spa timing separately. On the date of check in, staff informed booking reference not given, staff proceeded with check in based on spa confirmation email I received from SOFITEL. After check in while I was in the room, staff called to notify Gazebo dining was not available and counter proposed. The dinner at the Cliff after spa at about 8.30pm ended late till 10.15pm, neighbouring couple's order was overlooked too. The booking reference was sent on 15 Feb after my email reminder. Overall, our experience at SOFITEL is very disappointing.

Dear Mrs N., Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Borrel Quality Manager

Nice resort providing variety of activities for families

Customer review rating 4.3/5

Pasi T. Families - 18/02/2020 Confirmed reviews ALL

We enjoyd a lot very nice room we had (Garden Villa) and restaurants in the hotel. However, from time to time the service was on not the level we expected. Especially in the reception and Kwee Zeen restaurant. The best service we got was by the waiters in the pool bar.

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Borrel Quality Manager

A restful break in a top location

Customer review rating 4.3/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

This was our second visit to the hotel (our first being in 2012, before it was Sofitel). We were delighted by the ambiance, facilities and especially the welcoming ethos of the staff. Our Prestige Suite was very comfortable, and had all the amenities we hoped for.

Just love the rooms and ambience

Customer review rating 4.3/5

Nickrena Couples - 18/02/2020 Confirmed reviews ALL

It was a valentine's day "Sweetheart Retreat". As it was a working day, we only managed to check in late in the evening. Check in was ok until we started to enquire about our restaurant reservation which apparently had not been made by your staff and almost causing us not to be able to get a seat for our valentine's dinner which comes with the package. Nevertheless the beauty of the ambience especially those lovely peacocks that were roaming freely and the nature surrounding the whole resort was so captivating that we put those unpleasantness behind us. Dinner didn't go too well either. Despite the alert on the coronvirus issue, food was being left unserved for more than 20mins on a serving table behind our table while servers were walking up and down empty handed aimlessly and in an unorganised manner and even exchanging conversation over the unserved food. Thumbs were dipped into plates and bowls while being carried to the patrons' table with little regard whatsoever to hygiene. Yucks! We waited for more than 30mins to be served our appetizer - fresh oyster - which was actually sitting at the serving table for as long as the wait. When finally one of the server decided to place it on our table, both my wife and I were staring at the oyster, wondering if we might get food poisoning from consuming it since it probably has already been exposed to bacteria from the air while sitting at the serving table waiting to reach us - its consumer. Thank God no food poisoning suffered. After the appetizer, we were placed on wait again for as long as we could remember while some others who came in after us got their food served to them. A simple dinner that could have been completed in 1 hr's time, finally took us 2.5 to 3hrs to complete. Hence our plan for a romantic night stroll was totally being flushed down the drain as it was already 10pm and we wanted to get into the room to drop our bags and take a warm shower after being tired out from a day's work and the long wait for our dishes at the dinning table. The most pleasant and welcoming surprise was when we entered into a big, spacious and luxury room. It was so inviting and we instantly fell in love with it, promising that we will make another visit in the future whenever there are such attractive promotions despite the bad experience at the restaurant. We would give a full five star to the accommodation. We were also pleased with was the 1hr spa treatment that came along with the package which we felt was too short lived. We had enjoyed every moment of our stay (except dinner) and would definitely make a come back on another occasion.

Wonderful staff..

Customer review rating 4.3/5

Keith C. Couples - 18/02/2020 Confirmed reviews ALL

Enjoyed our stay overall but there were a few points that could be improved upon to make this property 5+

Great rooms, good gym, wonderful 30m swimmingpool

Customer review rating 4.3/5

Martin V. H. Families - 18/02/2020 Confirmed reviews ALL

Great rooms, good gym, wonderful 30m swimmingpool

Noisy luxury with cloudy pool

Customer review rating 4.3/5

Anonymous Families - 17/02/2020 Confirmed reviews ALL

Fantastic villa, fantastic climate, fantastic service, noisy construction works at the hotel and cloudy pool were the unfortunate inconveniences.

Good service

Customer review rating 4.3/5

Ganesh Friends - 17/02/2020 Confirmed reviews ALL

Early-check-in was provided, which was good. Requests for ice among other things were attended to promptly.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Beautiful setting, relaxing experience

Customer review rating 4.3/5

Cheryl M. Friends - 17/02/2020 Confirmed reviews ALL

We had a short break at Sofitel Sentosa, it was lovely.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful relaxing day

Customer review rating 4.3/5

Louise Couples - 17/02/2020 Confirmed reviews ALL

My Husband and I were staying at the Sofietel and spent a day in the Spa. We both agreed that the massages we chose were probably the best we have ever had, although a bit pricy. The time we spent around the pool, making use of the mud bath was beautifully relaxing and the meal we had in the restaurant there was very good.

Dear Mrs E., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Good comfortable stay overall.

Customer review rating 4.3/5

Joseph H. Couples - 15/02/2020 Confirmed reviews ALL

Overall an above than average experience except for a little sign in the room that says "No durian". It would have been largely alright if the sign is consistent throughout your property and that's in English only. I can't help feeling a little racist as it is the only signage throughout the property to be in both English and Chinese. It gives people the impression that only people of Chinese origin will bring in durians. I do hope the management can exercise a little bit of sensitivity.

Good service

Customer review rating 4.3/5

Jolynn Couples - 15/02/2020 Confirmed reviews ALL

Hotel was kind to have a cake for my anniversary :) they also did necessary measures for the rising covid cases (sanitizers, temp taking etc) ensuring that guests are safe.

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Perfect for calming and relaxing holiday stay

Customer review rating 4.3/5

Edward L. Couples - 14/02/2020 Confirmed reviews ALL

A perfect getaway holiday to escape from hustle bustle in big city. We really enjoy the food; breakfast and dinner are above our expectations. It was our first experience in Sofitel, glad we made the right choice in choosing among other resort stay cation available within Sentosa Island. We definitely will come again.

Dear Mr L., Wow what a pleasure to read your review! Thank you so much for taking the time to share your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Lovely relaxing stay.

Customer review rating 4.3/5

Sdc Couples - 14/02/2020 Confirmed reviews ALL

We booked three nights to relax away from the bustle of Singapore City

Dear Steven C., Thank you very much for taking the time to review your recent experience at Sofitel Singapore Resort & Spa. We are glad to learn that you had an overall most enjoyable experience and we look forward to have the pleasure of welcoming you back. Morgane Borrel Quality Manager
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