Sofitel Singapore Sentosa Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 2,918 reviews
Sofitel Singapore Sentosa Resort & Spa
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Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

  • Multi-award-winning SoSPA with expansive outdoor spa garden

  • Spoil your kids with meals and fun activities with MyKids Package

  • Unwind with an unique beverage experience with MyGlass package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Reception open 24 hours a day
  • Early Check InPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road
Sentosa
099891
singapore
singapore

Tel: +6567088310

Fax: (+65)62750228

Contact email

Check-in from 15h00

Check out up to 12h00

  • MRT - CIRCLE LINE :   Circle Line CC29 HarbourFront Station

  • MRT - NORTH EAST LINE :   North East Line NE1 HarbourFront Station

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :1.24517, 103.827905

Our accommodations

Our exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

LUXURY FAMILY ROOM, 1 King Bed and 1 Twin Beds

  • Max. number of persons: 6
  • Area: From 72
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

LUXURY GARDEN ROOM, 1 King Size Bed, Garden view

  • Max. number of persons: 3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

LUXURY GARDEN ROOM, 2 Single Size Beds, Garden view

  • Max. number of persons: 3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Open-concept suite

  • Max. number of persons: 3
  • Area: From 55
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

PRESTIGE SUITE, 1 King Size Bed, Separate bedroom and living area

  • Max. number of persons: 3
  • Area: From 64
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

PRESTIGE FAMILY SUITE, 1 King Size Bed and Sofa Bed, Separate bedroom and living area

  • Max. number of persons: 4
  • Area: From 72
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

IMPERIAL SUITE, 1 King Size Bed, with living area, dining area, Hermès amenities

  • Max. number of persons: 4
  • Area: From 190
  • Coffee/tea making facilities
  • Mini Bar

VILLA DU JARDIN, 2 Bedrooms, 1 King and 2 Single Beds, Private Pool, Hermès amenities

  • Max. number of persons: 6
  • Area: From 300
  • Views: Pool side, Garden side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

THE CLIFF

Type of cuisine: null

A modern-casual dining concept presenting unrivaled authentic and comforting Italian flavours, paired with alluring hospitality set against the captivating panorama of the South China Sea.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

Featuring Pan-Asian and classical French delights, Kwee Zeen boasts alfresco terraces blessed with stunning sea views. The weekly Sunday Champagne Brunch is a highlight, showcasing 16 live ateliers of epicurean delicacies.

Lunch

06:30 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GARDEN

Type of cuisine: Healthy eating

Adjoining the world's largest So Spa on a tropical tranquil sanctuary, The Garden is a unique conscious-dining restaurant featuring a menu of meticulously-crafted nutritious delights - that comes complete with calorie counts for every dish.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEBAR

Photo non contractuelle / Strictly non binding

LeBar's tranquil location is the perfect place for Afternoon Tea, which comprises Asian savouries, French patisseries, chocolates and premium grand cru tea. In the evening, unwind with a glass of wine and delicious tapas or order a crafted cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 323

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

13,808 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,918 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay. Great food. Excellent friendly staff.

Customer review rating 4.3/5

Anonymous Families - 22/01/2020 Confirmed reviews ALL

Stayed for 5 nights. Wish we could have stayed longer! Food and service was excellent.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Major disappointment

Customer review rating 4.3/5

Terence Families - 22/01/2020 Confirmed reviews ALL

This was an occasion to celebrate both my wife and my birthday. I had written in months ahead to ensure that there was a welcome surprise for her. To my disappointment, the room which was allocated to us wasn’t well kept with strains marks on the cupboard and carpet. With my toddler around, it was clear to me that except for the bed I was not going to let my toddler move around in the room. We had to wait for an hour for the hangs of room. It would have been better if we were kept updated on this as we had to waste and spend the afternoon for a room replacement. The interior of the room really needs refurbishment and is due for upgrading. Even with the replacement room provided, the knob in the bathtub could be removed!! With this experience of mine, I was disappointed with my stay at the Sofitel and I will not be recommending this hotel to any of my friends.

Dear Mr C., Thank you for taking the time to share your feedback. It is deeply disheartening to learn of your disappointment. First of all please accept my sincere apologies for the unpleasant experience you encountered. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Borrel Quality Manager

Great villa style design

Customer review rating 4.3/5

Mason L. Families - 22/01/2020 Confirmed reviews ALL

The stay was good. The hotel had a great relaxing villa-like atmosphere. The peacocks were a pleasant surprise and the outdoor breakfast was awesome! However, I think the room need some renovation. The separate living area has better to have windows. There should also be a useful dining area in the room. The room design was quite classy but not very realistic IMHO.

Dear Yi Feng L., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Great layover break

Customer review rating 4.3/5

Probal Families - 22/01/2020 Confirmed reviews ALL

We only had a couple of days but Piotr and his team went out of their way to make us feel welcome with a really early check in and a late check out giving us the ability to maximise our time between flights.

Dear Mr D., Thank you so much for taking the time to share your feedback and thank you for your loyalty to Accor. We were delighted to read that you had a great experience and fully enjoy the facilities and services that the hotel as to offer. I'll certainly share your review with all the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Pleasant stay

Customer review rating 4.3/5

Anonymous Families - 21/01/2020 Confirmed reviews ALL

I indicated that it was my child’s birthday staycation and we were surprised with the thoughtfully decorated room. Needless to say my child was pleasantly surprised that she said she wants to celebrate her birthday at this hotel again.

Dear Mrs C., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfy and clean and close to beaches

Customer review rating 4.3/5

Jensen O. Families - 21/01/2020 Confirmed reviews ALL

The hotel room was clean and comfortable. Room service was prompt and on point. Location was very close to the beaches. Only real negative is the lack of airport transfer.

Dear Chinsiong O., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Good stay

Customer review rating 4.3/5

Anonymous Families - 21/01/2020 Confirmed reviews ALL

Nice hotel, prefer city location. Rooms require a renovation

Dear Mrs L., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Underwhelming

Customer review rating 4.3/5

Sarah Couples - 21/01/2020 Confirmed reviews ALL

Our stay was not in line with expectations for the Sofitel brand. Everything was not quite right. I was gifted the stay as a work present but if I had paid my own money for this stay I would be very disappointed. - There were no staff to greet us when we arrived in our taxi, and no one to help us with our luggage when we left. This is very unusual for a premium hotel and a very cheap experience. - The fittings in the room were quite dated (e.g. soap dishes in bathroom clearly chipped, mini bar was switched off). Toilet did not flush well, often the water kept running and would not refill for the next flush unless we went back to reset the buttons. - We ordered room service for dinner and half the desserts were unavailable (why bother!), which is crazy for a Saturday night at peak time, and then our meal arrived wrong (ordered prata, not rice). - No complimentary tap water by the pool / bar. - Breakfast was really average. Only machine coffee and only one choice of tea, which was brought to my table as a teabag in a cup, no milk. Food looked great but was really lacking in taste and flavour. My boyfriend asked if a specific juice could be made and the attendant said yes but then added in all sorts of other ingredients that he hadn't requested by simply mixing the premade juices. It was really bizarre. We were disappointed on all levels.

Dear Mrs. T., Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Borrel Quality Manager

relaxing staycation

Customer review rating 4.3/5

Ana Families - 21/01/2020 Confirmed reviews ALL

good as always. we love Sofitel. One unpleasant surprise was gym facilities .. not to Sofitel standards. Gym was messy. `bathroom dirty. full bins with tissue papers and empty water cups, and it was only 8am in the morning.

Glamorous lobby and friendly staff

Customer review rating 4.3/5

James Families - 21/01/2020 Confirmed reviews ALL

Luxurious and relaxing

Dear Mr L., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great resort

Customer review rating 4.3/5

Ryan Families - 20/01/2020 Confirmed reviews ALL

From check in, entering room, swim, breakfast until check out, including shuttle to rws, all serve best

Dear Ryan Tritiya B., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Great staff!

Customer review rating 4.3/5

Anonymous Families - 20/01/2020 Confirmed reviews ALL

Relaxing

Dear Khatijah K., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Grate stay

Customer review rating 4.3/5

Adrian Solo - 20/01/2020 Confirmed reviews ALL

The property it’s located perfect the easy access to the beach and spa plus the shuttle regular take u in and out island all’s at long are just a few of the extra hotel provide , a must try so spa , 3 restaurants for all taste and budged , very helpful and welcoming staff , I’ll say for sure I’ll go back to this hotel next I’m In Singapore

Dear Mr P., Thank you so much for taking the time to share your experience and thank you for your loyalty to Accor. Congratulation on your new Diamond status! We are so thrilled to read that you had great stay and fully enjoyed all the facilities and service that we offer. We are looking forward to have the pleasure of welcoming you back very soon. Sincerely, Morgane Borrel Quality Manager

Great place to take some days off in a very comfortable environment. Very relaxing atmosphere.

Customer review rating 4.3/5

Heike Business - 20/01/2020 Confirmed reviews ALL

Main purpose for my stay was to attend a series of business meetings. Good infrastructure and very well organized coffee breaks. But please can you regulate the aircon in the smaller rooms (Ginger etc) a little bit better? It is either very cold or no aircon at all... I had a standard room, and unfortunately there was only a soap bar and one bottle of shampoo. I would have expected conditioner and body lotion at least. But room service was very nice and helpful.

Dear Heike H., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also well taken note of your feedback in regards of the air conditioning in the meeting rooms, and please rest assure that I have share it with our engineering manager for his review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Amazing spot

Customer review rating 4.3/5

Lucy C. Families - 19/01/2020 Confirmed reviews ALL

I would of liked to see more bar staff around pool side area

Dear Lucia c., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also well taken note of your feedback with regards to the pool bar service, and will review it with our Food & Beverage manager for his immediate action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Satisfactory

Customer review rating 4.3/5

Muhammad F. A. Couples - 19/01/2020 Confirmed reviews ALL

It was good. Customer service was excellent. But my room had a very strange smell and I had a really bad allergic reaction throughout my stay at Sofitel. It ruined the experience of my honeymoon.

Dear Mr F., Thank you for taking the time to share your feedback regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. I'm pleased to read that you had a good experience and particularly enjoy our services. In the other hand I'm very sorry to learn about your room experience. I have personally review your feedback with our Housekeeping manager for his immediate action and to prevent future occurrence. Thank you again for sharing your experience, and we hope to have the opportunity of welcoming you back. Sincerely, Morgane Borrel Quality Manager

Beautiful suite, wonderful staycation

Customer review rating 4.3/5

Anonymous Families - 19/01/2020 Confirmed reviews ALL

A beautiful hotel with wonderful landscape, luxury suite room, well-equip gym, conveniently located and easily accessible to the Tanjong Beach. We have a wonderful staycation

Dear Loke Hwee W., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Nice Sofitel experience

Customer review rating 4.3/5

Anonymous Families - 19/01/2020 Confirmed reviews ALL

Enjoyed my stay. Nice room, unpractical decoration, expensive breakfast. Very weird offer of dinner and lunch. Would be nice to have straightforward menus of the day or a buffet for lunch.

Dear Daniel R., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Had a great time relaxing, could hear people in room above though

Customer review rating 4.3/5

David Families - 18/01/2020 Confirmed reviews ALL

Relaxing, fun, all staff were happy and helped with any questions. Food was fantastic, loved The CLiff restaurant

Dear Mr H., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager

Wonderful destination with amazing facilities

Customer review rating 4.3/5

Sachin J. Families - 18/01/2020 Confirmed reviews ALL

It was wonderful experience. Stay was comfortable with amazing staff around always keen to help. The location & facilities were excellent. The staff is very polite, friendly and willing to help with smile. The property is blessed with quiet atmosphere which is relaxing and away from city buzz. The only thing I missed was table clock which was beautiful while I stayed at Sofitel darling harbour @sydney. Otherwise everything else was perfect. Breakfast was excellent.

Dear Mr J., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Borrel Quality Manager
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