ibis Styles Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 1,996 reviews

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Description

Hotel extras

  • Hotel located in the city centre.

  • Free high-speed and wireless internet connection.

  • Underground parking on site.

  • Chill #53 cafe & bar with local products.

  • Pets are welcome.

Our accommodation(s)

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Hotel location

ibis Styles Krakow Centrum

Mogilska 53
31-545 CRACOW
Poland

GPS:50.06655, 19.96827

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

CHILL

Chill Bar is a space that adapts to the time of day. The place was created out of passion for aromatic coffee, good food and drinks with a local twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,996 reviews

TripAdvisor Rating  4.1/5  68 reviews

Very nice hotel, accomodating restaurant, good food and excellent customer service

TripAdvisor rating 5.0/5

celesti_eve TripAdvisor review

Great hotel, great service and great location When we arrived, it was late, and even though it was 15 min until the kitchen closure, we could order a meal for 3. Very good food and lovely service at the restaurant. We stayed 3 nights, close to the centre, within walking distance if you like walking, small grocery shops around! Spacious room and very very good-sized bathroom. It would be nice to have 1-2 extra towels. Great idea with soda water at the hall. Unfortunately one morning, staff at restaurant was serving breakfast and other staff was preparing other side of restaurant for some meeting. No one really want sell coffee. I get it not being able to sit but coffee for take away would be great! The best of stay was Ms Agnieszka! Great customer service at the reception!!!! You are very lucky to have her. Thank you for being so nice, helpful and accommodating!!! Definitely, we will stay again very soon.

Customer review rating 5.0/5

Lucia M. Business - Confirmed reviews ALL

The hotel is new and modern. I enjoyed the design. Rooms are comfortable. Location is central. Breakfast is tasty.

Dear Lucia, Thank you very much for your kind review. We are delighted to hear that you enjoyed our modern design, comfortable rooms, and central location. It is also wonderful to know that our breakfast met your expectations. Your positive feedback is greatly appreciated and motivates our team to continue delivering excellent service. We hope to have the pleasure of welcoming you back again soon. Ibis Styles Kraków Centrum

Customer review rating 3.0/5

Klaudia D. Business - Confirmed reviews ALL

The pillows are extremally hard. Please change them, head hurts while lying on them :(

Dear Ms Klaudia, Thank you very much for taking the time to share your feedback. We’re pleased to hear that you appreciated our convenient location and that you chose to stay at our hotel. Regarding the pillows, we understand that comfort preferences vary from guest to guest. Our pillows are selected to meet general standards; however, our reception team is available 24/7 and is always happy to assist with alternative solutions whenever possible to improve guest comfort. We hope to have the pleasure of welcoming you back in the near future and providing you with an equally comfortable stay. Kind regards, The Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Vanja N. Business - Confirmed reviews ALL

The staff was kind and helpful, the room was clean and comfortable, breakfast was varied and always replenished on time.

Thank you for your kind feedback. We’re delighted to hear that you appreciated our helpful staff, the cleanliness and comfort of your room, as well as the varied breakfast that was regularly replenished. We hope to welcome you back again soon! Kind regards, Ibis Styles Kraków Centrum Team

Customer review rating 4.5/5

Tina M. Families - Confirmed reviews ALL

I had a gift I bought go missing, gift for my son. I think it was accidentally thrown away as it was next to the bin, but the hotel put it right and refunded me. They were very helpful.

Thank you for sharing your experience with us. Thank you for your understanding and kind words about our team. We hope to have the pleasure of welcoming you back in the future. Ibis Styles Krakow Centrum

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Other web-users rate our hotel

  • 1,058 reviews 9.1/10 Location
  • 1,302 reviews 8.3/10 Room
  • 1,077 reviews 9.1/10 Service
  • 31 reviews 8.8/10 WiFi
  • 785 reviews 8.4/10 Breakfast
  • 743 reviews 8/10 Food
  • 678 reviews 8.5/10 Comfort
  • 609 reviews 9.2/10 Cleanliness

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