ibis Styles Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 2,005 reviews

ibis Styles Krakow Centrum - Image 1
ibis Styles Krakow Centrum - Image 2
ibis Styles Krakow Centrum - Image 3
ibis Styles Krakow Centrum - Image 4

Description

Hotel extras

  • Hotel located in the city centre.

  • Free high-speed and wireless internet connection.

  • Underground parking on site.

  • Chill #53 cafe & bar with local products.

  • Pets are welcome.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Styles Krakow Centrum

Mogilska 53
31-545 CRACOW
Poland

GPS:50.06655, 19.96827

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

CHILL

Chill Bar is a space that adapts to the time of day. The place was created out of passion for aromatic coffee, good food and drinks with a local twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,005 reviews

Customer review rating 1.5/5

James S. Solo - Confirmed reviews ALL

I thought I had booked Ibis Krakow Central, but instead had booked Ibis ‘Styles’ Krakow Central. I understand this is a common mistake. I even bumped into another tourist who had done excatly the same as myself. I first enquired whether I could swap hotels paying any difference required. Answer no. I then enquired if I could cancel nights 2 & 3. So I could re-book accommodation at Ibis Krakow Central. Answer no. This showed no remorse to me and was not helpful at all. The result being that I was 5.5km away from the rest of my party, and required alternative travel to meet up with them over the three days of my stay. Understanding that this is a common occurrence, I’d recommend either changing the name of one of the hotels. Limiting the mistake by people booking, or have a solution for customers that have booked incorrectly due to the similarity in hotel names.

Dear James, Thank you for your loyalty to the Accor brand and for taking the time to share your feedback. We would like to kindly explain that the reservation you made was a non-refundable booking, which does not allow modifications or cancellations. For this reason, in accordance with the conditions of the selected rate, we were unfortunately unable to cancel part of the stay or change the hotel. Please also note that after making the reservation you received a booking confirmation containing all the details of your stay, including the exact hotel name and address. Additionally, you received an email from us asking whether you would require a receipt or an invoice, in which our hotel’s name and address were also clearly indicated. We understand that the similarity between hotel names may sometimes cause confusion; however, in the case of non-refundable reservations we are required to follow the conditions of the selected booking policy. Thank you for your understanding, FOM Alicja Trzcińska

Customer review rating 5.0/5

Beth T. Couples - Confirmed reviews ALL

Everything was brilliant from the food, the rooms, decor and the staff would always stay and recommend here

Dear Beth, Thank you very much for your wonderful review! We are truly delighted to hear that you had such a great experience and that you enjoyed everything from the food and rooms to the décor and the service provided by our team. Your kind words about our staff mean a lot to us, as we always strive to make every guest feel welcome and well taken care of. It’s fantastic to know that you would recommend our hotel — that is the greatest compliment we can receive. We hope to have the pleasure of welcoming you again on your next visit to Kraków! Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 4.5/5

Celine G. Business - Confirmed reviews ALL

Had meetings in the co-working office next to the hotel, it was extremely convenient to be right next to it. Breakfast could be improved (more spread choices (chocolate, ...), more choice of croissants, ...) Loved the water fountain at each floor

Dear Celine, Thank you for sharing your feedback! We’re delighted that the hotel’s location and the nearby coworking space were convenient for you, and that you enjoyed the water fountains on each floor. We look forward to welcoming you again in the future. Ibis Styles Kraków Centrum Team

Customer review rating 4.5/5

Tomas I. Business - Confirmed reviews ALL

nice hotel, modern design, nice garage and good breakfast

Dear Tomas, Thank you so much for your wonderful feedback! We’re especially pleased to hear your kind words about our hotel. It’s also great to know you enjoyed our well-maintained facilities, the breakfast selection, and our desing. On behalf of the entire team – thank you once again. We hope to welcome you back very soon! Warm regards, Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Maryna P. Business - Confirmed reviews ALL

Very good hotel close to my office. For me it’s the best choice. Ladies from reception are very kind and nice every time. Rooms are very well equipped according to my needs. Thank you!

Dear Maryna, Thank you very much for your kind words!We’re truly delighted to hear that our hotel is your best choice when visiting the area and that our location is convenient for your office. It’s especially wonderful to know that our reception team consistently makes you feel welcome — we will be happy to pass on your compliments to them. We’re also glad that the room equipment meets your needs and expectations. Your satisfaction means a lot to us. Thank you for your trust, and we look forward to welcoming you back again soon! Ibis Styles Kraków Centrum Team

Other web-users rate our hotel

  • 1,056 reviews 9.1/10 Location
  • 1,311 reviews 8.3/10 Room
  • 1,089 reviews 9.2/10 Service
  • 30 reviews 8.3/10 WiFi
  • 779 reviews 8.4/10 Breakfast
  • 732 reviews 8.1/10 Food
  • 682 reviews 8.4/10 Comfort
  • 612 reviews 9.1/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Cracow