ibis Styles Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 1,959 reviews

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Mogilska 53, 31-545 CRACOW, Poland

Description

Hotel extras

  • Hotel located in the city centre.

  • Free high-speed and wireless internet connection.

  • Underground parking on site.

  • Chill #53 cafe & bar with local products.

  • Pets are welcome.

Our accommodation(s)

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Hotel location

ibis Styles Krakow Centrum

Mogilska 53
31-545 CRACOW
Poland

GPS:50.06655, 19.96827

Telephone
Fax +48 12 323 97 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

CHILL

Chill Bar is a space that adapts to the time of day. The place was created out of passion for aromatic coffee, good food and drinks with a local twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,959 reviews

TripAdvisor Rating  4.2/5  65 reviews

Customer review rating 5.0/5

Soraya M. Solo - Confirmed reviews ALL

I was with my service dog, and all the people of the hotel were super helpfull with everything.

Dear Soraya, thank you very much for taking the time to share your review. We are delighted that you chose to stay at our hotel and that your stay was a positive one. We truly appreciate your kind words about the excellent service and our team’s helpfulness. It is especially rewarding to know that both you and your service dog felt welcome and well supported during your stay. We sincerely hope to have the pleasure of welcoming you back again soon and providing you with equally comfortable conditions during your next visit. Kind regards, The Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Lukasz W. Business - Confirmed reviews ALL

PRice vs quality. Perfect/various breakfast options (daily adjusted, that was surprise). Water out of the room in distributor is amazing thing! Everyone should do this way!

Dear Lukasz, thank you very much for taking the time to share your feedback. We are pleased that you chose to stay at our hotel and that your experience was a positive one. We are delighted to hear that you enjoyed the perfect and varied breakfast options, especially the daily adjustments, which came as a pleasant surprise. It is also wonderful to know that you appreciated the water dispenser outside the room — we’re glad this solution made a positive impression. We’re happy that the quiet and comfortable rooms contributed to a restful stay. We truly hope to have the pleasure of welcoming you back soon and providing equally comfortable conditions during your next visit. Kind regards, The Ibis Styles Kraków Centrum Team

Customer review rating 3.0/5

Krzysztof D. Business - Confirmed reviews ALL

The room lighting is remarkably poor. Even after locating and turning on every switch, it is too dim to read or work comfortably; I question whether the brightness levels meet standard regulations. The breakfast experience was also disappointing. The area is too small, and finding a seat was difficult because half the available space was blocked off for a private event. Additionally, the food quality was below average.

Dear Guest, thank you very much for sharing such detailed feedback. We are pleased to hear that you appreciated the good location and the friendliness of our staff. Your remarks regarding the room lighting, the breakfast area arrangement, and the overall breakfast experience are very important to us. Comments like yours help us better understand our guests’ needs and guide us in reviewing our standards and solutions to ensure greater comfort for future stays. We truly value the time you took to describe your experience, and we hope to have the opportunity to welcome you again and provide a stay that meets your expectations in every aspect. Kind regards, Ibis Styles Kraków Centrum Team

Customer review rating 2.5/5

Fernando B. Business - Confirmed reviews ALL

I paid my room during checkin. 2 days later during checkout the front desk staff had no payment record, and asked me to pay again. Very embarrassing and time consuming discussion.

Customer review rating 4.0/5

Giorgi K. Business - Confirmed reviews ALL

Everything was perfect. I just couldn't check-in earlier, which is not the hotel's fault.

Dear Giorgi, thank you very much for taking the time to share your feedback. We are pleased that you chose to stay at our hotel and that your experience was a positive one. We are delighted to hear that everything during your stay was perfect, and we appreciate your understanding regarding the early check-in. We always do our best to accommodate such requests whenever rooms are available.We truly hope to have the pleasure of welcoming you back soon and providing equally comfortable conditions during your next visit. Kind regards, The Ibis Styles Kraków Centrum Team

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Other web-users rate our hotel

  • 1,045 reviews 9/10 Location
  • 1,291 reviews 8.3/10 Room
  • 1,052 reviews 9.1/10 Service
  • 31 reviews 9/10 WiFi
  • 787 reviews 8.4/10 Breakfast
  • 745 reviews 7.9/10 Food
  • 669 reviews 8.5/10 Comfort
  • 603 reviews 9.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.