ibis Styles Ambassador Seoul Myeongdong Hotel 4 stars

the location of hotel is very nice. near subway station and there are many restaurant and shopping place around hotel receptionist is very kind. I feel they try their best. breakfast (only on sunday morning) is okay.

Very nice staff, comfortable room, great views, good location, fair price.

My stay was amazing thanks to the manager of the front desk who was kind, considerate and very helpful. She puts the needs of the customers first and is always genuinely willing to help no matter what! The location was also amazing and the other men at the front desk were also very kind and helpful!

Small but did best for Platinum member despite of COVID-19 - warm welcome, late check out etc.. Room is small but looks big and spacious. Bedding, linens were clean and everything was set well

1. The location is amazing. I loved it that there were so many good touristic places to go in the waking distance. 2. Although every room is smoking-free, my toilet room smelled off cigarettes. I let the front desk know about this immediately after checking in so that I can prevent being charged with a fine for something I didn't cause. It was nice that a staffer came in and sprayed for us. 3. I found a little torn in a mattress fitter when I got comfy lying down in the bed for sleep. It obviously looked like a tear caused by a dryer. 4. I was disappointed by the hygiene in the room. The surfaces of the furniture outside the bathroom didn't look clean. I saw sticky marks here and there and the remote was a bit dusty on the buttons. Customers are highly aware of public hygiene these days with covid 19. I hope the hotel housekeeping department can keep up with the heightened awareness of public hygiene as well.

What a great hotel + great people and service !!

Business trip and schedule changed so early check out. There was no upgrade and welcome gift and sauna was not running which was pity.

I really enjoyed staying here every moment! I really appreciate all of lovely and friendly staff who welcomed me with smile and greetings whenever they saw me! I liked my clean hotel room, the view from my room, especially the auto-flush function in the toilet! I wish all the hotel rooms in the world have the auto-flush function in the toilet! ;-P I also love the location where I can go to Myungdong, Namsan, Dongdaemoon, Gwanghwamoon and Kangnam easily by walking or by bus. The food in the restaurant in 21F was also great. There was a washer and a dryer for my laundry to use for free. The only thing that I hoped for was breakfast... since there was no breakfast service due to COVID situation... :( Maybe next time... I am sure that I want to revisit here later again! Until then, thank you all, all the staff!

room space was too small, and there's hair inside bathroom..

Everything went as planned. Easy online reservation. Convenient location for shops and restaurants.

Very nice hotel but negative impression right away when I was told at check-in toothbrush is 1000 won. When I expressed surprise the desk attendant gave me one with out charge which was a good decision on his part. Then I got to the room and no robe, so called down and found out 2000 won. It was then I decided I would not stay here in the future. To you it’s only 3000 won which I realize is a small amount, but to me you should just adjust your room rate to cover these costs and not irritate the customer with little extra costs. I’ve stayed in many hotels in Seoul and have never paid extra for a toothbrush and robe, even at discount hotels not as nice as yours. And something simple like your small bottles of water instead of standard size that every other hotel offers. In my opinion you’re making bad decisions for your level of clientele. Cut costs some other way or just raise your rate a few thousand won. It’s a shame because your hotel is very nice. The next night I stayed at G2 nearby and for a similar room cost I had a much larger room, plush robe, large bottles of water, and an experience where I felt treated special. I just want to give you my honest opinion and maybe it will help you in your goal of excellent customer care. Thank you!

Very good stay while Pandemics

Staff were very helpful. They spoke English, which made it easy. Room was clean and spacious. I’ll return.

I was initially was going to stay here for six days, then explore more of Korea, but my plans changed and as I liked this place so much, I extended my stay. Getting to the hotel from the airport was an easy bus ride and short walk. Very efficient check-in, then to my spacious, quiet modern, upgraded room :) Clean, with a comfortable bed, and quiet. What more can you ask? I opted to include breakfast, and was not disappointed with the selection. There was a good range of continental and local options. And the coffee machine knocked out a nice cappuccino. The hotel's location is excellent, being close to 2 metro stops, and a convenience store is meters away. And there is a cool Luft Cafe nearby. I even walked to the Seoul Tower. The staff was helpful in answering my touristy questions. If I'm ever is Seoul again, I will stay here.

The staff were friendly and helpful. The room was clean and it had a nice rooftop cafe. However the location is so near to Seoul station, two train stations away, some taxi drivers did not want to take the passengers there. It may be difficult for people with large luggage or not convenient in walking.