ibis Styles Ambassador Seoul Myeongdong 4 stars

Customer review rating (ALL Rating) 4.3/5 1,036 reviews

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302 Samil Daero, Jung-gu, 04553 SEOUL, South Korea

Description

Hotel extras

  • Convenient location in the heart of Seoul Myeongdong, the most famous shopping district

  • The stylish, trendy concept exclusive from Ibis Styles provides a fun, special story

  • Le style restaurant and bar provides a grand city scenery along the skyline of Myeongdong

  • Complimentary high-speed Internet service

Our accommodation(s)

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Hotel location

ibis Styles Ambassador Seoul Myeongdong

302 Samil Daero, Jung-gu
04553 SEOUL
South Korea

GPS:37.561643, 126.989107

Telephone
Fax +82 2-6020-8992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE STYLE RESTAURANT

Located on the 21st floor of the hotel, our restaurant offers fresh, carefully prepared dishes along with a stunning view of Namsan Mountain. Create lasting memories as you enjoy special moments with your loved ones in an elegant and welcoming atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,036 reviews

Customer review rating 4.5/5

Budi J. T. Business - Confirmed reviews ALL

Cool and nice stay here and feel like at home, close to myongdong and just wanna say recomended to stay here

Dear Guest, Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for taking the time to complete the survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Sincerely, Yun, Front Office Manager ibis Styles Ambassador Seoul Myeongdong

Customer review rating 2.5/5

Yik S. H. Couples - Confirmed reviews ALL

The first night we stayed on 7/f was terrible, we cant sleep well at all, which was noisy at the midnight, and the accommodation was not good (see below)，so we requested to change a higher floor see if it could be better, So 2nd to 4th nights we changed to 17/f, it was better, thanks for the help, There were Cleaner kettle, cleaner sleeper ( but one off sleeper will be much hygienic), better water pressure (shower room), quieter environment, better hanger (which is movable)，etc .. There was quite a lot of difference between floors, may be it needs many improvement . The front desk ladies and gentlemen were nice and helpful.

Dear Guest, Thank you for sharing your detailed feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, rooftop view, and that our front desk team provided friendly and helpful service throughout your stay. However, we sincerely apologize that your first night on the 7th floor did not meet your expectations due to noise and room condition concerns, which affected your sleep quality. We appreciate you bringing these matters to our attention and are pleased that the room change to a higher floor helped improve your overall experience. We also appreciate your comments regarding the differences you noticed between the rooms, including the kettle, slippers, shower water pressure, noise level, and room fixtures. Your valuable observations have been shared with the relevant departments, as consistency in room quality across all floors is very important to us. We will continue reviewing our facilities and maintenance standards to ensure a more consistent guest experience. Thank you once again for your honest feedback. We truly value your comments as they help us improve our services and facilities. We hope to have the opportunity to welcome you back and provide an even more comfortable stay in the future. Sincerely, Yun, Front Office Manager ibis Styles Ambassador Seoul Myeongdong

Customer review rating 4.5/5

Amy M. Solo - Confirmed reviews ALL

Staff was very friendly, easy check in and out process. Clean room.

Dear Guest, Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for taking the time to complete the survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Sincerely, Yun, Front Office Manager ibis Styles Ambassador Seoul Myeongdong

Customer review rating 5.0/5

Anda D. B. Families - Confirmed reviews ALL

The hotel is in a great location. The room was very clean. The staff was very friendly and helpful.

Dear Guest, Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for taking the time to complete the survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Sincerely, Yun, Front Office Manager ibis Styles Ambassador Seoul Myeongdong

Customer review rating 3.5/5

Gulay K. Friends - Confirmed reviews ALL

The location was very good, however the cleanliness was very poor. In the last two nights of my extended stay, there were black hairs on the bathroom door and on the floor. Even after the room was cleaned the next day, the hairs were still there. Some of the reception staff were very kind and helpful. However, even though we requested a price including breakfast, the hotel offered a room-only (RO) rate for two nights that was higher than the rate we were already staying at. As someone who has previously worked in Accor Türkiye in the hospitality industry, I would like to emphasize that there are significant shortcomings in the hotel–price balance. Not every request should come with an extra charge; guest satisfaction is also very important. If it were not for the good location, I would not choose this hotel again. As mentioned above, the cleanliness was very poor. The toilet constantly smelled of urine, and it was clear that detergent was not properly used.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. first of all, we sincerely apologize for the inconvenience and disappointment you experienced, particularly regarding the cleanliness of your room and bathroom. Cleanliness is one of our highest priorities, and we regret that we did not meet your expectations. Your comments regarding the odor in the bathroom and the hair found in your room have been shared with our Housekeeping team for immediate review and corrective action. We are also sorry to learn that our service did not leave you with a positive impression. Please allow us to clarify that requests such as early check-in and late check-out are subject to room availability on the day of arrival or departure. While additional charges may apply depending on the circumstances, we understand your frustration and apologize if our explanation was not delivered clearly or consistently. Regarding the information provided about your room extension, we regret any confusion caused by the differing explanations you received. We will review this matter internally to ensure our team provides accurate and consistent information to all guests. We appreciate your positive comments about our location and the views from our rooftop bar. While we are pleased these aspects enhanced your stay, we are disappointed that other areas of our service fell short of your expectations. Your feedback is valuable to us and will be used to improve both our facilities and service standards. We hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Sincerely, Yun, Front Office Manager ibis Styles Ambassador Seoul Myeongdong

Other web-users rate our hotel

  • 1,601 reviews 9.6/10 Location
  • 1,581 reviews 6/10 Room
  • 1,086 reviews 8.7/10 Service
  • 24 reviews 7.7/10 WiFi
  • 864 reviews 3.4/10 Comfort
  • 587 reviews 7.4/10 Cleanliness
  • 274 reviews 6.8/10 Value
  • 255 reviews 6.7/10 Breakfast

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