Ibis budget Reims Expo Parc (Opening Oct. 2019) 2 stars

Name: Ibis budget Reims Expo Parc (Opening Oct. 2019)
Address: REIMS, 51100, FRANCE
Telephone: (+33)892680383
Rating: 4.2

Customer review rating 4.2/5 214 reviews

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+ 11 Services

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Ibis budget Reims Expo Parc (Opening Oct. 2019)

Smart choice economy hotel, open to everyday adventurers

Discover the brand new IbisBudget hotel in Reims with its ideal location and contemporary spaces.

Mr Pehlivanian NICOLAS, Hotel Manager

10 mins from the Exhibition Park, Ibis Budget Reims Exhibition Park is ideal for business travelers as well as tourists. Explore the Art Deco buildings in the center and Notre Dame Cathedral, and immerse yourself in the Art of Living in the Rémoise by visiting champagne cellars, houses and the vineyard. Our hotel has private parking only 10 mins from Reims & Champagne Ardenne TGV stations.

Hotel extras

62 rooms, for 1 to 3 people, await you for a comfortable and smart stay.
62 rooms, for 1 to 3 people, await you for a comfortable and smart stay.
In the immediate vicinity of Reims Exhibition Park
Close to ecoparc Reims, the largest business park in Champagne Ardenne
A promise of Champagne wineries and Champagne vineyards

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Parking
- Private outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
- English
- French
Room for hearing impaired guests

BreakfastPaying
Self-service cateringPaying
- Snack & beverage machine (Paying)
- Drink vending machine (Paying)

Hotel location

Ibis budget Reims Expo Parc (Opening Oct. 2019)

2 Rue Gabriel Voisin
51100
reims
france

Tel: +33892680383

Fax: (+0)0000000000

Contact email :

Check-in from 12h00

Check out up to 12h00

BUS : 6 ADER

By plane
CHARLES DE GAULLE At 138km / 85.75 miles
By plane
REIMS PRUNAY At 7km / 4.35 miles
By train
TGV REIMS CHAMPAGNE At 9km / 5.59 miles

GPS :49.236, 4.0701

Good location

Anonymous Couples - 28/09/2020 Confirmed reviews ALL

Smooth check-in, helpful staff. All was clean and set up well for Covid, but the room did have a smell of drains, maybe because it hadn't been used in a while.

Good stop on the road

Elena Families - 27/09/2020 Confirmed reviews ALL

Nice small room for a stop during a long drive

Very disappointing

John M. Families - 28/08/2020 Confirmed reviews ALL

We arrived at 21h30 to find the automatic check in machine not working. No member of staff present and a terrace and lobby full of guests with no masks and some smoking. A notice directed us to neighbouring Mercure to check in. They had our details and gave us room codes ( for two rooms) one of which did not work. After further journeys to Mercure we were found a different room. They also helped us with fresh bed linen as some got water on it ( small child accident with a drinking bottle). The staff at Mercure were civil and pretty helpful, but made clear it was not really their business.

Dear JOHN M., As it is told on the door the coronavirus crisis forced us to reduce the opening time of the reception. We work with the Mercure as one team. We apologize for the inconvenience you experienced with the check-in machine. We called our technicians to fix the issue as soon as we have heard about the problem but I don't understand how the code of one of the rooms could have been wrong, it never happened before. Obviously, we do apologize about that. Unfortunately, when the reception is closed we rely on our customer's civility to wear a mask and respect our hotel. We clean the terrace at least twice a day as the rest of the hotel. We have tables with six seats where you are allowed to sit together as a family. We hope we will see you again at the end of this sanitary crisis. Sincerely, The reception

Newly built with high quality rooms

P. H. Families - 17/08/2020 Confirmed reviews ALL

A convenient location for a stopover when crossing France. Just a few km from the cathedral.

Dear PHILIP H., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located for A4 motorway

Sh Couples - 17/08/2020 Confirmed reviews ALL

Efficient

Dear LISA J., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). Amid the coronavirus crisis the opening time of the reception are restricted. We are now open from 6pm to 8pm and for the breakfast. We apologize for the inconvenience that it can create. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Jonathan H. Families - 02/08/2020 Confirmed reviews ALL

Very efficient, clear checking in procedure. Great one way system in operation. Felt safe!

Dear JONATHAN H., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great budget hotel

Cm Families - 23/07/2020 Confirmed reviews ALL

We had a very comfortable stay in a new room with all the basics you need. Our 2-year old was provided with a cot which was assembled in the room when we arrived. We were very pleased with our stay.

Dear CLAIRE M., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dirty

Acdh Families - 21/07/2020 Confirmed reviews ALL

The room was dirty. The three thin towels for three guests in a triple were covered inhuman hair as was the sink. We asked if the room could be cleaned. It was . We were polite even though we were very disappointed.Our teenagers decide to take a short nap and on pulling the sheets back found more hair and crumbs. We went reception but it was closed from 2 pm. We founder a cleaner who sent us to the sister Mercure. We asked for new rooms but there we only three doubles. We as,ed for those but were told that we have to pay for three and not the two triples we had reserved. We asked for our money back and they refused. We explained that given coved we did want to stay in rooms that were dirty. The ,anger said he would come and sort it and we should meet him at the room. He never once apologised and was aggressive and unhelpful.He never turned up and sent a cleaner to re make up the room.Appalling. The corridors and stairs had stayed carpets and there were masses of cigarette butts all around the entrance to the hotel. We have photos so will share. We like quick and clean and safe parking on overnights but this the worse experience we have ever had. The front garden area had dead plants and a look of total abandonment. We expect a full refund but more importantly an apology. Do not use this hotel unless subsequent reviews show vast improvements.

Very good price to quality

Dani Families - 21/07/2020 Confirmed reviews ALL

Very pleased with the price to quality ratio. The only unpleasant point was that the fire alarm went off in the middle of the night and no staff was available to provide guidance as to how to proceed. Fortunately it was only a false alarm and we could go back to sleep safely. One additional point is that some people were not wearing masks during breakfast and the staff didn't force them to do so.

Good value

Gary W. Families - 20/07/2020 Confirmed reviews ALL

A small but adequate room for an overnight stay when passing through Reims.

Comfortable room

Philip B. Couples - 19/03/2020 Confirmed reviews ALL

We were very happy with our stay at Ibis budget Reims. The only small criticism is that when entering the room there was a very nasty smell (like blocked drains or toilet) but strangely once inside the room the smell was not noticeable. The room was very nice - and very comfortable. We would definitely stay here again.

good

Gerard C. Solo - 04/03/2020 Confirmed reviews ALL

the credit card machine did not work so i and other guests could not get in

Dear GERARD N., Thank you for taking the time to tell us about your experience at the ibis budget Reims Parc Des Expositions (Opening October 2019). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Clean, modern, good car parking and convenient for the autoroute

Alex J. Families - 29/02/2020 Confirmed reviews ALL

Good value

Dear ALEX J., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient Location

Anonymous Families - 23/02/2020 Confirmed reviews ALL

The hotel was in a convenient location while travelling down through France to go skiing and was comfortable. Unfortunately directions to find the hotel were limited so it took us longer to find the hotel very late at night. The automatic checkin system also did not accept UK credit cards. Fortunately someone was able to check us in at reception despite the late arrival.

Dear PETER G., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry to hear about your inconvenience with the automatic check in system. Be sure that we work hard to fix this issue as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Francis Families - 23/02/2020 Confirmed reviews ALL

As new facility, very clean bright and clean . Breakfast was eat as much as you like and standard ibis after with hot croissants. Watch out for the price of the breakfast as it’s not cheap anymore unless you eat and drink loads !

Dear FRANCIS V., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, good value for money.

Lorenzo Couples - 20/02/2020 Confirmed reviews ALL

Would stay again

Dear LORENZO S., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Can you please, specify why our staff needs training? Your feedback about that would be very important to help us improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok for what it is. But shame about breakfast

Uksrfr Families - 17/02/2020 Confirmed reviews ALL

Happy with the room. But not happy that there was no information about breakfast. I read on the door that reception opens at 6:30am. So we went down and no one was there and breakfast wasn’t open. We paid for it so not happy...

Dear GARY B., Thank you for taking the time to tell us about your experience at the ibis budget Reims Parc Des Expositions (Opening October 2019). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry about the breakfast inconvenience but, as my colleague told you at the check-in, the breakfast and reception open at 7:30am on Saturdays and sundays. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Clean and comfortable

David Families - 17/02/2020 Confirmed reviews ALL

The stay was great, clean and comfortable with access to parking. It was a bit far from the city center, but close to the champagne houses. Most of all, however, the walls in the hotel seemed rather thin and we could hear doors closing (or smashing) all morning, which got us up at 6:30.

Dear DAWID S., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location - excellent staff - nice restaurant next door

Darren C. Families - 10/02/2020 Confirmed reviews ALL

Lovely

Dear DARREN C., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location

Peter C. Solo - 04/02/2020 Confirmed reviews ALL

Decided to stop due to poor weather conditions. Was not aware of this new IBIS. Reserving was simple. Arrived late at 22.00, greeted by Mathilde who works at the Mercure but was covering the Ibis as well. Very professional and courteous - a nice welcome on a cold rainy night.Chambre 7 was spotless and I slept well. Friendly reception in the morning for breakfast. Will stay here again to break my journey - in part due to it being sensibly priced. Will recommend to colleagues.

Dear PETER C., We very much appreciate your comments regarding your stay at the ibis budget Reims Parc Des Expositions (Opening October 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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