Novotel Suites Reims Centre Hotel 4 stars

Customer review rating 4.5/5 3,174 reviews

Novotel Suites Reims Centre
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • A 5-minute walk from Reims-Centre train station

  • A friendly and helpful team available 24 hoursa day

  • Comfortable, spacious and fully soundproofed suites measuring 323 sq. ft. (30 m²)

  • BeIN Sports channels

  • 24-hour fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Tennis
  • Bicycles rental
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100
reims
france

Tel: +33326895200

Fax: (+33)3/26895202

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE SNCF :  3,4,9 GARE SNCF

  • RUE EDOUARD MIGNOT :  4 MIGNOT

  • GARE SNCF :  A GARE SNCF

  • By plane

    ROISSY CDG At 134km / 83.27 miles

  • By train

    CHAMPAGNE ARDENNE At 9km / 5.59 miles

  • By train

    REIMS CENTRE At 0.2km / 0.12 miles

GPS :49.261425, 4.02486

Our accommodations

Superior Suite with queen-size bed and convertible single couch

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Suite with queen-size bed, single convertible couch and single bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Suites

Our restaurants and bars

BOUTIQUE GOURMANDE

Non contractual photo

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or catching up with friends, this is the perfect place to enjoy a beverage in good company.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Reims Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,174 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,608 reviews

Nice staff and good location

Customer review rating 4.5/5

Ec Families - 18/03/2020 Confirmed reviews ALL

Happy to have been back - even in the aftermath of COVID-19. Super kind staff, good room, good location and great breakfast- as usual at Novotel

Good location and helpful staff

Customer review rating 4.5/5

Tamara D. Families - 01/03/2020 Confirmed reviews ALL

Stayed one night enroute to Calais, as we do every year. Staff very helpful, although no space in hotel car park, the station one next door is more than sufficient (and close and secure). Well located near town centre for restaurants. Speedy check in and check out. Good size family room with sufficient space for 4 people (2 adults, 2 teen boys.) Breakfast laid out from 7. Our stays here are always a success.

Great location

Customer review rating 4.5/5

Sanjay R. Families - 01/03/2020 Confirmed reviews ALL

Enjoyed the comfortable room nearby parking and good breakfast Was close to motorway and made it an ideal stopover on our way back from skiing

Good stay

Customer review rating 4.5/5

Anonymous Families - 01/03/2020 Confirmed reviews ALL

Simple to find, good reception, smart and clean room with lots of space for 3 of us.

Spacious accommodation at good price

Customer review rating 4.5/5

Joanna B. Families - 24/02/2020 Confirmed reviews ALL

A short stopover stay that afforded a family of four a comfortable break. Rooms were well appointed and only a short walk into Reims centre. Staff were extremely accommodating and friendly. Would highly recommend.

Comfortable rooms

Customer review rating 4.5/5

Mario A. Business - 11/02/2020 Confirmed reviews ALL

I was traveling from Normandie to Luxembourg and decided to stay one night in Reims to rest. Weather was very bad with Ciara storm and I decided to put the car in the covered parking adjacent to the hotel at a cost of 10Euro for 24 h. The room was large and comfortable the bathroom with a unique design like a cruise yacht and despite the extreme weather the room was very quiet. Check in in 2 mn check out instantaneous.

Exactly what was described...we had a great stay and it was very convenient to all

Customer review rating 4.5/5

Mj M. Friends - 04/02/2020 Confirmed reviews ALL

This hotel was pleasant, and clean. I would recommend that is you need a good hair dryer, bring your own.

Good overnight stop

Customer review rating 4.5/5

Alexander F. Couples - 28/01/2020 Confirmed reviews ALL

This was our first stopover in Reims on our habitual car journey from Scotland to Nice. It proved a great place to spend the night and to visit the city.

Warm and welcoming staff

Customer review rating 4.5/5

Lauren Families - 20/01/2020 Confirmed reviews ALL

Really enjoyed our stay at Novotel Suites in Reims. I wish I asked the name of the team member that welcomed us. He was on the afternoon shift and was observed to work well under pressure, having a calm and friendly demeanour despite the line for check in. He acknowledged us with a smile while remaining focused with checking other guests in, and demonstrated great knowledge of the area as he answered guests’s requests for his recommendations. He worked with speedy efficiency that did not make it feel rushed as he was still super attentive. The room we had was clean and comfortable. However the layout made it feel as if we were on a boat with the way the bathrooms were designed. Overall we had a pleasant stay.

Good stay

Customer review rating 4.5/5

David M. Couples - 20/01/2020 Confirmed reviews ALL

Friendly and helpful staff, good sized and clean room with all the necessary facilities. Convenient parking. It is situated at the back side of the railway station so you have to walk a couple more minutes to get into town.

Comfortable and convenient

Customer review rating 4.5/5

Elisa Families - 18/01/2020 Confirmed reviews ALL

It was all very nice. The suit has a more business feel than I prefer but it was great for travelling with a family of 4.

Stay spoiled by the fact that our room reeked of cigarette smoke

Customer review rating 4.5/5

Diana G. Couples - 16/01/2020 Confirmed reviews ALL

Spacious and well appointed suite but unfortunately it reeked of cigarette smoke. We didn't ask to be moved because we were unsure as to whether smoking was permitted in French hotels. We mentioned it on checking out and we were let off the car parking charge and the dog supplement. The staff were friendly and helpful. The buffet breakfast was excellent. We appreciated the complimentary taxi shuttle from the hotel to town. There was reasonably priced on site, secure parking. We would have rated the property far higher had it not been for the awful smell.

Dear DIANA G., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie REDCENT Assistant Manager

Almost perfect

Customer review rating 4.5/5

Chris L. Families - 07/01/2020 Confirmed reviews ALL

Good location, well equipped room, helpful efficient staff Only issue making it not perfect is the key cards kept failing with our door (room 204) requiring is to return to reception very often -

It was ok but room was not at a level I would expect for a Suite

Customer review rating 4.5/5

Anonymous Couples - 02/01/2020 Confirmed reviews ALL

I think the room was not at the level I would have expected. Restroom was extremely small.

Dear BARBARA L., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie REDCENT Assistant Manager

good except for the room smelling of stale cigarettes

Customer review rating 4.5/5

Anthony J. Families - 31/12/2019 Confirmed reviews ALL

An unpleasant odour of past smoking activity in the room.

Dear ANTHONY W., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie REDCENT Assistant Manager

Tout s'est tres bien passe. It all went very well, thank you.

Customer review rating 4.5/5

Yves M. Families - 28/12/2019 Confirmed reviews ALL

Welcoming staff. Easy access to room and all amenities. Room well presented, clean and provided with all that was needed.

excellence!

Customer review rating 4.5/5

Anonymous Families - 05/12/2019 Confirmed reviews ALL

The people at the front desk were professional and friendly! They let us know that there was a shuttle available for going to the town center. That was great! They also said that we could leave our car the following day, after we checked out, during our tour of the area. That was so very appreciated. The room was lovely and large! The beds were incredibly comfortable. The breakfast had everything you could want. I would definitely stay here again!

Good hotel and excellent breakfast.

Customer review rating 4.5/5

M W. Families - 02/12/2019 Confirmed reviews ALL

Friendly staff, nice spacious well designed room. Room was too warm at night despite air con on lowest setting and unable to leave ground floor window open due to security risk. Pillows were thin and lumpy but mattress was comfortable. Breakfast was excellent.

Excellent

Customer review rating 4.5/5

Fl Families - 27/11/2019 Confirmed reviews ALL

Lovely reception staff. The chap replenishing breakfast worked incredibly hard, a large coach group all arrived at once but he did a great job keeping everything available. Thank you!

Efficient and friendly

TripAdvisor rating 4.0/5

inseine Family - 17/11/2019 TripAdvisor review

I chose this hotel for a family weekend getaway (Mom + 3 kids). The room was typical Novotel - not luxurious, but roomy and efficient for all of us. The hotel is not in the historic center, but is a short walk - the easiest way is through the train station (the hotel is located in the street behind the station; the historic center is in front). A special shout out to the super-friendly breakfast staff, who kept everything stocked with a smile. A lovely town for a weekend getaway from Paris.

Dear Madam, We thank you for your positive comments on our hotel that we will not fail to transmit to our teams. We hope to have the chance to welcome you back to our establishment. Thank you for taking the time to write this comment. Sincerely,
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