Novotel Suites Reims Centre Hotel 4 stars

Customer review rating 4.5/5 3,359 reviews

Novotel Suites Reims Centre
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+ 21 Services
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Room 1

Number of guests
Children's age

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  • I can take advantage of the Members' rate

Hotel extras

  • A 5-minute walk from Reims-Centre train station

  • A friendly and helpful team available 24 hoursa day

  • Comfortable, spacious and fully soundproofed suites measuring 323 sq. ft. (30 m²)

  • BeIN Sports channels

  • 24-hour fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • BreakfastPaying
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Tennis
  • Bicycles rental
Business services
  • Web corner
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100
reims
france

Tel: +33326895200

Fax: (+33)3/26895202

Check-in from 12h00

Check out up to 12h00

  • GARE SNCF :  3,4,9 GARE SNCF

  • RUE EDOUARD MIGNOT :  4 MIGNOT

  • GARE SNCF :  A GARE SNCF

  • By plane

    ROISSY CDG At 134km / 83.27 miles

  • By train

    CHAMPAGNE ARDENNE At 9km / 5.59 miles

  • By train

    REIMS CENTRE At 0.2km / 0.12 miles

GPS :49.261425, 4.02486

Our accommodation(s)

Superior Suite with queen-size bed and convertible single couch

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with queen-size bed, single convertible couch and single bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Suites

Our restaurants and bars

BOUTIQUE GOURMANDE

Non contractual photo

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or catching up with friends, this is the perfect place to enjoy a beverage in good company.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Reims Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,359 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,620 reviews

Good stay, again!

Customer review rating 4.5/5

Debra E. Couples - 02/09/2020 Confirmed reviews ALL

This was our third stay at the Novotel in Reims. The hotel is very good, the rooms are large and clean. The staff on the reception are excellent - we really appreciate that they speak good English. We had to change our reservation to a different day due to the UK government change on quarantine rules on our return to the UK. The hotel did not charge us for this and were extremely helpful. The hotel is in a good location and a short walk into the centre of Reims. We were very assured by the hotel’s COVID-19 measures and once again enjoyed a lovely breakfast.

Great overnight stay

Customer review rating 4.5/5

Paul Couples - 26/08/2020 Confirmed reviews ALL

Thoughtful, safe and a great nights sleep on journey back through France

Great stay

Customer review rating 4.5/5

Gothy B. Families - 24/08/2020 Confirmed reviews ALL

Although we only stayed a night and checked in quite late, the experience was great. The room was perfect for us and the staff was so friendly and helpful!

Reliably good, even in these difficult covid times

Customer review rating 4.5/5

Fabienne S. Families - 23/08/2020 Confirmed reviews ALL

We arrived later than planned but the receptionist was aware of the parking request linked to our booking and guided us through the covid-related measures. We stay in Reims 2x/year en route to our holiday destination and the Novotel Suites is by far our family favourite thanks to its well designed family rooms and great staff.

Another excellent stay

Customer review rating 4.5/5

Mrs M. Families - 12/08/2020 Confirmed reviews ALL

As always the Novotel Suites Reims was great to stay at with the family. Even in these 'strange times' the hotel was friendly, clean and welcoming.

Well-located and spotlessly clean

Customer review rating 4.5/5

Victoria Families - 11/08/2020 Confirmed reviews ALL

Spacious suite which was spotlessly clean and well-located; swift check-in and excellent hygiene measures. We will be back!

Nice staff, very outdated Novotel

Customer review rating 4.5/5

Lphillips Families - 11/08/2020 Confirmed reviews ALL

We were shocked at how dated and old this Novotel was. It is the first one we have stayed at that was so in need of renovation. Had we known, we would not have stayed there. That said, it was clean and the staff were wonderful.

Dear LINDSEY P., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that the decoration of the rooms and in particular the colors are not so topical any more and we are thinking about modernizing the whole. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie REDCENT Assistant Manager

quiet location, close to restaurants and transport

Customer review rating 4.5/5

Julie P. Families - 06/08/2020 Confirmed reviews ALL

a very positive experience, helpful staff, lovely rooms, all good.

Well located as easy access to main squares and restaurants

Customer review rating 4.5/5

Alexander F. Couples - 29/07/2020 Confirmed reviews ALL

This was the second time staying on our route from Nice to IJmeuden (after a stop at Novotel Lyon Confluence. Good welcome, secure parking great room.

easy stopover on the way south

TripAdvisor rating 4.0/5

satayman 29/07/2020 TripAdvisor review

You know exactly what to expect with Novotel suites. Spotless room with bath, shower and separate wc. Big bed and big tv. Very little provided in terms of extras - but there is a nespresso (or similar machine) and a kettle. The hotel car park fills quickly - but there is a secure car park next to the hotel

Dear Satayman, We thank you for your positive comments on our hotel that we will not fail to transmit to our teams. We hope to have the chance to welcome you back to our establishment. Thank you for taking the time to write this comment. Sincerely,

Decent location, good parking, awful decor

Customer review rating 4.5/5

Patryk Couples - 27/07/2020 Confirmed reviews ALL

The service at the reception was lovely. The location is allright and the parking is decent. I was disappointed that as a Accor gold member they did not reserve the parking spot for me at their secure parking but told me to use the public one, even though there we places available at their open air parking upon our arrival. As for the decor I have no idea how this got 4 star certification. The modular bathrooms look like something from ibis hotel. The sleep quality is excellent and the hotel is spotlessly clean so a mixed bag of experience.

Very calm, very good service!

Customer review rating 4.5/5

Wen-chi Couples - 20/07/2020 Confirmed reviews ALL

We booked this trip last minute and looking at all hotels in Reims, we wanted a quiet neighbourhood. The Novotel Suites Reims is indeed located in a very quiet neighbourhood and with the double windows, you don't even hear any cars. The hotel is located a little bit outside of the center. You need to walk 10-15 minutes to reach the city center. For us, that was not an issue as we like relaxing walks. But if you want everything just outside the door, this is not the location for you. The Receptionists and all the other staff we crossed were all very friendly! No bad attitude, very smily and friendly. It was just a pleasure to be welcomed this way. If we come back to Reims, we will definitely stay again at the Novotel Suites.

Comfortable room

Customer review rating 4.5/5

A R. Couples - 19/07/2020 Confirmed reviews ALL

Good. Except the Nespresso machine did not dispense coffee. We could not find a decent restaurant nearby. The receptionist on arrival was not particularly helpful.

Pleasent stay

Customer review rating 4.5/5

Shimbo K. Families - 17/07/2020 Confirmed reviews ALL

The staff was helpfull. Rooms are big and comfy

Fair pricing, friendly staff

Customer review rating 4.5/5

Martina Couples - 06/07/2020 Confirmed reviews ALL

The hotel was fairly priced and the staff was very friendly and happy to help. The hotel and furniture though seems a bit old.

Dear MARTINA B., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien HURIEZ Assistant Manager

Nice staff and good location

Customer review rating 4.5/5

Ec Families - 18/03/2020 Confirmed reviews ALL

Happy to have been back - even in the aftermath of COVID-19. Super kind staff, good room, good location and great breakfast- as usual at Novotel

Good location and helpful staff

Customer review rating 4.5/5

Tamara D. Families - 01/03/2020 Confirmed reviews ALL

Stayed one night enroute to Calais, as we do every year. Staff very helpful, although no space in hotel car park, the station one next door is more than sufficient (and close and secure). Well located near town centre for restaurants. Speedy check in and check out. Good size family room with sufficient space for 4 people (2 adults, 2 teen boys.) Breakfast laid out from 7. Our stays here are always a success.

Great location

Customer review rating 4.5/5

Sanjay R. Families - 01/03/2020 Confirmed reviews ALL

Enjoyed the comfortable room nearby parking and good breakfast Was close to motorway and made it an ideal stopover on our way back from skiing

Good stay

Customer review rating 4.5/5

Anonymous Families - 01/03/2020 Confirmed reviews ALL

Simple to find, good reception, smart and clean room with lots of space for 3 of us.

Spacious accommodation at good price

Customer review rating 4.5/5

Joanna B. Families - 24/02/2020 Confirmed reviews ALL

A short stopover stay that afforded a family of four a comfortable break. Rooms were well appointed and only a short walk into Reims centre. Staff were extremely accommodating and friendly. Would highly recommend.

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