Novotel Suites Reims Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,543 reviews

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Novotel Suites Reims Centre - Image 1
Novotel Suites Reims Centre - Image 2
Novotel Suites Reims Centre - Image 3
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1 Rue Edouard Mignot, 51100 REIMS, France

Description

Hotel extras

  • 323 sq.ft. suites: A/C, shower and tub, for up to 2 adults and 2 children.

  • 5-minute walk from Reims Centre train station and Reims Arena.

  • Hotel completely renovated in 2024

  • Our Boutique Gourmande remains at your disposal 24/7

  • Effia Reims Clairmarais parking garage adjacent to the hotel

Our accommodation(s)

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Room 1

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100 REIMS
France

GPS:49.261425, 4.02486

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,543 reviews

Customer review rating 5.0/5

Terrence P. Couples - Confirmed reviews ALL

Hello, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our central location, the proximity to the train station and the shopping area, as well as the warm welcome from our team. We are also pleased that you appreciated the spaciousness of your room, the comfort of the bed, and the efficiency of the air conditioning. Your kind words are a great encouragement for our entire team. We look forward to welcoming you back for another fantastic stay in Reims. Kind regards, CAMILLE

Customer review rating 4.0/5

Holly W. Friends - Confirmed reviews ALL

Dear Ms. W., Thank you very much for taking the time to share your feedback following your stay at Novotel Suites Reims Centre. We are delighted to read that you enjoyed our great location, the friendliness and helpfulness of our team, as well as the cleanliness of your room. Your kind words are truly appreciated and will be shared with our staff. We are, however, sorry to learn that the air conditioning did not fully meet your expectations. Please accept our apologies for any inconvenience caused. Your comment has been carefully noted and shared with our technical team for review. We hope to have the pleasure of welcoming you again on your next visit to Reims. Kind regards, Enelyn, Front Desk, and the entire team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Jean S. Y. Friends - Confirmed reviews ALL

Thank you for your kind review! We are delighted to hear that you enjoyed our convenient location and had a comfortable stay. We also appreciate your feedback regarding the air conditioning. Your comment is valuable and will be taken into consideration as we continue to improve our guests' experience. We hope to welcome you back again soon! Camille

Customer review rating 5.0/5

Anne C. Couples - Confirmed reviews ALL

Dear Anne, Thank you very much for your wonderful review and for awarding us a perfect score. We are delighted to know that you enjoyed the modern style of our hotel and that your suite remained comfortable despite the very hot weather. We are also pleased that you appreciated the restaurant located opposite the hotel, making your stay even more enjoyable. Thank you as well for your valuable feedback regarding the value for money. We always appreciate our guests' comments as they help us continue to improve. We hope to have the pleasure of welcoming you back to Novotel Suites Reims Centre on your next visit to Reims. Kind regards, Joe and the entire team at Novotel Suites Reims Centre

Customer review rating 3.0/5

Bart V. Families - Confirmed reviews ALL

Dear Mr. V., Thank you for taking the time to share your detailed feedback following your stay at Novotel Suites Reims Centre. First of all, we sincerely appreciate your kind words regarding our team. We are delighted to know that you received a warm welcome and that our staff's attentiveness and professionalism contributed positively to your experience. Your compliments will be shared with the entire team. We are, however, sorry to learn that our suites and the overall value for money did not fully meet your expectations. The concept of Novotel Suites is designed to offer spacious, functional accommodation with integrated bathroom facilities, but we understand that individual preferences may differ, and we regret that this did not match what you were looking for. Your comments regarding the room design and your perception of the building have been carefully noted. Feedback such as yours is valuable, as it helps us better understand our guests' expectations and continue improving our services. We are nevertheless pleased that you appreciated the comfort of our king-size bed and our convenient location within walking distance of Reims' historic city centre. We hope to have the opportunity to welcome you again in the future and provide you with an experience that better meets your expectations. Kind regards, Enelyn, Front Desk, and the entire team at Novotel Suites Reims Centre

Other web-users rate our hotel

  • 703 reviews 8.8/10 Location
  • 1,013 reviews 8.5/10 Room
  • 820 reviews 9.1/10 Service
  • 12 reviews 8/10 WiFi
  • 622 reviews 8.6/10 Comfort
  • 475 reviews 7.7/10 Breakfast
  • 366 reviews 8.9/10 Cleanliness
  • 8 reviews 4/10 Wellness Area

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