Novotel Suites Reims Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,522 reviews

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Description

Hotel extras

  • 323 sq.ft. suites: A/C, shower and tub, for up to 2 adults and 2 children.

  • 5-minute walk from Reims Centre train station and Reims Arena.

  • Hotel completely renovated in 2024

  • Our Boutique Gourmande remains at your disposal 24/7

  • Effia Reims Clairmarais parking garage adjacent to the hotel

Our accommodation(s)

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100 REIMS
France

GPS:49.261425, 4.02486

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,522 reviews

Customer review rating 5.0/5

Donna W. Friends - Confirmed reviews ALL

Wonderful stay, lovely hotel in amazing city

Dear Donna, Thank you for your lovely review! We’re so happy you had a wonderful stay and enjoyed the atmosphere of both the hotel and the city. We’d love to welcome you back anytime in Reims! Dina and the whole team at NOVOTEL SUITES REIMS CENTRE.

Customer review rating 5.0/5

Timothy P. Couples - Confirmed reviews ALL

Breakfast was very busy with not enough seating area without overflowing into the foyer.

Dear Mr P., Thank you very much for your excellent rating and for taking the time to share your detailed feedback following your stay at Novotel Suites Reims Centre. We are delighted to read that you appreciated our location as well as the comfort and facilities of your suite. It is always a pleasure to know that these elements contributed positively to your experience. We also thank you for your constructive comments regarding breakfast. We regret that the service was particularly busy during your stay and that seating availability did not fully meet your expectations. Please be assured that we are attentive to this aspect and continuously working to improve the comfort of our guests during peak times. Your suggestions regarding the variety of breakfast products are greatly appreciated and will be shared with our team in order to further enhance our offer. Regarding the parking, we understand that the number of spaces can be limited, and we are pleased that you were able to secure on. We hope to have the pleasure of welcoming you again very soon in Reims. Kind regards, Meggie and the whole team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Christian J. Couples - Confirmed reviews ALL

Great ATMOSPHERE.

Dear Christian J., Thank you very much for sharing your feedback following your stay. We are delighted to read that you appreciated our close proximity to the train station and the atmosphere of the hotel. It is always a pleasure for our team to know that our guests had a positive and enjoyable experience. We truly hope to have the pleasure of welcoming you again in the future. Kind regards, Enelyn and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Nick M. Couples - Confirmed reviews ALL

Excellent hotel in great location. Top breakfast too

Dear Mr. M., Thank you very much for your excellent rating and for sharing your experience following your stay at Novotel Suites Reims Centre. We are delighted to read that you enjoyed your room, our lounge area, and especially our breakfast. It is wonderful to know that our location and the quality of our services contributed to making your stay an excellent one. We also sincerely thank you for your loyalty as a member of the ALL Accor programme. We appreciate your feedback regarding your check-out experience. While we are pleased that your overall stay was so positive, we are sorry that this final interaction did not fully meet your expectations. Please be assured that your comments are valuable and will help us continue improving the quality and consistency of our guest experience. We hope to have the pleasure of welcoming you again soon for another enjoyable stay in Reims. Kind regards, Meggie and the whole team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Tim H. Business - Confirmed reviews ALL

I have stayed in Novtel Suites Reims many times, before and after the refurbishment. It is successful in design and a calming, relaxed experience. I love the new muted colours. This was a one night stay.

Dear Mr. H., Thank you very much for your kind rating and for taking the time to share your experience following your recent stay at Novotel Suites Reims Centre. We are truly delighted to read that you continue to enjoy your stays with us and that you appreciate the refurbishment of our hotel, especially the new design and calming atmosphere. Your kind words regarding the muted colours and the efficiency of our team are greatly appreciated and will be shared with all our staff. As a valued Silver member of the ALL Accor loyalty programme, we would also like to sincerely thank you for your continued loyalty. We also appreciate your feedback regarding the recognition of your loyalty benefits. As part of our eco-friendly approach, welcome drink vouchers are now available directly on the ALL Accor application rather than in paper format. Guests are welcome to present them at the hotel whenever they wish to enjoy this benefit. Nevertheless, we understand that clearer communication on this matter is essential, and we will ensure our team provides better guidance regarding these benefits in the future. Thank you again for your valuable comments, and we hope to have the pleasure of welcoming you again soon for another relaxing stay in Reims. Kind regards, Meggie and the whole team at Novotel Suites Reims Centre

Other web-users rate our hotel

  • 705 reviews 8.6/10 Location
  • 1,012 reviews 8.4/10 Room
  • 821 reviews 9.1/10 Service
  • 12 reviews 8/10 WiFi
  • 613 reviews 8.3/10 Comfort
  • 476 reviews 7.9/10 Breakfast
  • 371 reviews 8.9/10 Cleanliness
  • 146 reviews 5.1/10 Food

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