Novotel Suites Reims Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,488 reviews

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Description

Hotel extras

  • 323 sq.ft. suites: A/C, shower and tub, for up to 2 adults and 2 children.

  • 5-minute walk from Reims Centre train station and Reims Arena.

  • Hotel completely renovated in 2024

  • Our Boutique Gourmande remains at your disposal 24/7

  • Effia Reims Clairmarais parking garage adjacent to the hotel

Our accommodation(s)

Book this hotel
Room 1

30m2 suite, equipped with a 180 cm bed, a sofa convertible into 2 single beds, dining area with refrigerator, microwave and Nespresso machine, work space and perfect soundproofing. Shower and bathtub in each room.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

323 sq.ft. suite: 71" bed, sofa that converts into 2 singles. Dining area with fridge, mini-bar, microwave & Nespresso machine, bathrobe & slippers, Chromecast, free myCANAL, dedicated concierge service.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100 REIMS
France

GPS:49.261425, 4.02486

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 80 rooms
  • 3 rooms for people with reduced mobility
  • 26 family rooms
  • 2 connecting rooms
  • 80 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

2 Bars

Room service

  • Cold snacks

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Children Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Fitness Room

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Bodybuilding equipment/Gym

  • Nearby

Athletics stadium

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • 12 parking spaces
  • Parking opened 24/7
  • Parking pricing: 15.00 € 15 EUR Per day

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Accessible parking

Parking Effia Gare de Reims

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft
  • Parking pricing: 12.00 € 12 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

Raise a glass of sparkling champagne to celebrate your stay in the capital of Champagne. The hotel bar features an elegant, contemporary lounge that opens onto a terrace surrounded by lush greenery.

Fitness room: free access 24 hours a day: exercise bike, cardio machines, and weight and stretching equipment will help you keep in shape.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,488 reviews

Customer review rating 4.5/5

Nersesian A. Families - Confirmed reviews ALL

Dear Mr Nersesian, Thank you very much for your lovely review and excellent rating! We are delighted that you enjoyed the comfort and cleanliness of your room, our friendly team, and the quick and easy check-in process. It is wonderful to know that everything went smoothly during your family stay. Your kind words are a great encouragement to our entire team, and we hope to have the pleasure of welcoming you and your family back to Novotel Suites Reims Centre on your next visit to Reims! Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Joel E. Couples - Confirmed reviews ALL

Dear Mr. E., Thank you very much for taking the time to share your experience and for your perfect rating! We are delighted to hear that you enjoyed the spaciousness and comfort of your room, our convenient location close to the train station, and the easy walk into the city centre. We are also pleased that you appreciated our sparkling water dispenser and the helpfulness of our team. Thank you as well for your kind words regarding the value for money and for your excellent recommendation. We are also pleased that our efforts towards sustainability were appreciated. We have taken note of your comment regarding the search filters for facilities on the Accor ALL app, and we hope this feature will make your future booking experience even more convenient. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Georges M. Couples - Confirmed reviews ALL

Dear Mr. M., Thank you very much for taking the time to share your experience and for your perfect rating! We are delighted to hear that you enjoyed your stay with us and that you appreciated the excellent service from our team, both upon arrival and departure. We are also very pleased that you enjoyed your room, the cleanliness of our hotel and the overall quality of your stay. Thank you as well for your loyalty as an ALL Platinum member and for your excellent recommendation. Your kind words are a wonderful reward for our entire team. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 3.5/5

Ovidio R. Couples - Confirmed reviews ALL

Dear Mr. R., Thank you very much for taking the time to share your experience with us! We are pleased to hear that you enjoyed the spaciousness and comfort of your room and that you found the online booking process quick and easy. We regret, however, that certain aspects of your stay, particularly the breakfast, your departure experience and the overall value for money, did not fully meet your expectations. Your feedback is important to us and will help us continue to improve the experience we offer our guests. Thank you as well for your recommendation and for your loyalty as an ALL Classic member. We hope to have the opportunity to welcome you again and provide you with an even more enjoyable stay on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Wael H. Business - Confirmed reviews ALL

Dear Mr. H., Thank you very much for taking the time to share your experience and for your perfect rating! We are delighted to hear that you appreciated the cleanliness of our hotel and the friendliness of our team. Thank you especially for mentioning me in your review. I am very happy to know that I contributed to making your stay enjoyable. Your kind words are a wonderful reward and truly appreciated. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Dear Mr Nersesian, Thank you very much for your lovely review and excellent rating! We are delighted that you enjoyed the comfort and cleanliness of your room, our friendly team, and the quick and easy check-in process. It is wonderful to know that everything went smoothly during your family stay. Your kind words are a great encouragement to our entire team, and we hope to have the pleasure of welcoming you and your family back to Novotel Suites Reims Centre on your next visit to Reims! Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Joel E. Couples - Confirmed reviews ALL

Close to the train station and a confortable walk into town. Spacious rooms woth updated facilities. Sparkling water available froma dispenser. Helpful staff too!

Dear Mr. E., Thank you very much for taking the time to share your experience and for your perfect rating! We are delighted to hear that you enjoyed the spaciousness and comfort of your room, our convenient location close to the train station, and the easy walk into the city centre. We are also pleased that you appreciated our sparkling water dispenser and the helpfulness of our team. Thank you as well for your kind words regarding the value for money and for your excellent recommendation. We are also pleased that our efforts towards sustainability were appreciated. We have taken note of your comment regarding the search filters for facilities on the Accor ALL app, and we hope this feature will make your future booking experience even more convenient. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Georges M. Couples - Confirmed reviews ALL

Excellent service bot on arrival and departure

Dear Mr. M., Thank you very much for taking the time to share your experience and for your perfect rating! We are delighted to hear that you enjoyed your stay with us and that you appreciated the excellent service from our team, both upon arrival and departure. We are also very pleased that you enjoyed your room, the cleanliness of our hotel and the overall quality of your stay. Thank you as well for your loyalty as an ALL Platinum member and for your excellent recommendation. Your kind words are a wonderful reward for our entire team. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 3.5/5

Ovidio R. Couples - Confirmed reviews ALL

The room was very nice and spacious

Dear Mr. R., Thank you very much for taking the time to share your experience with us! We are pleased to hear that you enjoyed the spaciousness and comfort of your room and that you found the online booking process quick and easy. We regret, however, that certain aspects of your stay, particularly the breakfast, your departure experience and the overall value for money, did not fully meet your expectations. Your feedback is important to us and will help us continue to improve the experience we offer our guests. Thank you as well for your recommendation and for your loyalty as an ALL Classic member. We hope to have the opportunity to welcome you again and provide you with an even more enjoyable stay on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Wael H. Business - Confirmed reviews ALL

Short and sweet, very clean hotel. Staff are so friendly, special shout out to Maël.

Dear Mr. H., Thank you very much for taking the time to share your experience and for your perfect rating! We are delighted to hear that you appreciated the cleanliness of our hotel and the friendliness of our team. Thank you especially for mentioning me in your review. I am very happy to know that I contributed to making your stay enjoyable. Your kind words are a wonderful reward and truly appreciated. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Sarah W. Couples - Confirmed reviews ALL

We thought the accessible room was excellent. Low bed, low toilet, wet room and plenty of space to manoeuvre. It’s rare we find a hotel with everything we need. Well done!

Dear Sarah, Thank you very much for taking the time to share your experience and for your perfect rating! We are delighted to hear that you found our accessible room so well adapted to your needs, particularly the low bed, accessible bathroom and the space available to move around comfortably. Your kind words mean a lot to us, and we are very pleased that you found everything you needed during your stay. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on your next visit to Reims. Warm regards, Maël Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Terje P. Friends - Confirmed reviews ALL

Very nice.

Dear Terje, Thank you so much for this wonderful review and, above all, for your incredible loyalty over so many years! Knowing that you have chosen to stay with us every year since the hotel opened in 2009, apart from the Covid years, truly means a lot to our entire team. It is always especially rewarding to welcome back familiar faces and to know that you recognize many of our long-standing team members too. A very special thank you for your lovely words about our colleague who takes care of breakfast. We will make sure your compliment is shared with her — we are certain it will mean a great deal. Thank you again for your trust and loyalty throughout all these years. We already look forward to welcoming you back for your next stay in Reims! Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Richard J. D. Couples - Confirmed reviews ALL

Loved our stay here. The room is beautiful, spacious, modern, squeaky clean and well laid out.

Dear Richard, Thank you so much for your fantastic review and perfect rating! We are delighted to hear how much you enjoyed your stay with us. It is especially wonderful to know that you loved the spacious and modern design of your room, its layout and, of course, the cleanliness. Your kind words are a lovely reward for our entire team. We hope to have the pleasure of welcoming you back to Novotel Suites Reims Centre for another amazing stay! Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Johanna C. Friends - Confirmed reviews ALL

Very nice staff, very helpfull, lovely breakfast, good location..

Dear Johanna, Thank you so much for your lovely review and excellent rating! We are delighted that you enjoyed your room, our breakfast and our convenient location. Most of all, we are very happy to hear that you found our team friendly and helpful. Your kind words are a wonderful reward for all of us! It was a pleasure to welcome you, and we hope to see you again on your next visit to Reims. Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Jodi C. Friends - Confirmed reviews ALL

We loved our stay. We were a group of 5 ladies travelling together so the suites were very comfortable for our needs. We liked the separate toilet room from the shower area as well as the fridge and microwave. We were impressed by how comfortable the sofa bed was and the bedding was very cozy. We would definitely stay here again.

Dear Jodi, Thank you so much for your lovely review and for sharing your experience with us! We are delighted to hear that our spacious suites were a great fit for your group and that you appreciated the separate toilet and shower areas, as well as the fridge and microwave. We are especially pleased that you found the sofa bed comfortable and the bedding cozy — comfort is so important after a day of exploring Reims! It means a lot to know that you would choose to stay with us again. We would be absolutely delighted to welcome you and your friends back for another wonderful stay! Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 3.5/5

Karen T. Couples - Confirmed reviews ALL

Nice hotel with large rooms which can accommodate pets. The staff were friendly & helpful. Only downside is the hotel is the wrong side of the tracks! It is also expensive as parking, pet fee and breakfast are all extra

Dear Karen, Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the spaciousness and comfort of our rooms, our pet-friendly facilities, and especially the friendly and helpful service provided by our team. We understand your comments regarding our location on the other side of the railway station, as well as the additional charges for parking, pets and breakfast. We appreciate your feedback and are glad that, overall, you had a comfortable stay with us. We hope to have the pleasure of welcoming you and your four-legged companion back to Reims in the future! Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Alexander P. Couples - Confirmed reviews ALL

Nice hotel. Has everything you need. Location is ok, just on the other side of the train station.

Dear Mr P., Thank you for sharing your feedback with us. We are pleased to know that you enjoyed your stay and found our hotel comfortable and convenient for your visit to Reims. Your feedback is valuable to us as we continue to improve the experience we offer our guests. We hope to welcome you back to Reims on a future occasion. Kind regards, Dina and all the Novotel Suites Reims Centre Team

Customer review rating 4.5/5

Fraser B. Friends - Confirmed reviews ALL

We had a wonderful stay at this property. The room was spacious and clean, breakfast was great. Staff friendly and helpful. Perfect location near train station

Dear Guest, Thank you for taking the time to share your experience and for your very good rating. We are delighted to hear that you had a wonderful stay with us and that you enjoyed the spacious and clean room, our breakfast and the friendliness of our team. We are also pleased that you appreciated our location, which is indeed ideal for discovering Reims and exploring the Champagne region, while being close to the train station. We have also taken note of your feedback regarding the booking process and the difficulty you encountered when looking for available Staff Rates through the ALL – Accor application. We understand that this can be frustrating and will share your comment with the relevant teams. We are particularly pleased to see that you would recommend our loyalty programme and that your overall experience was so positive. Thank you once again for your kind feedback. We hope to have the pleasure of welcoming you back to Reims for another enjoyable stay. Kind regards, Maël, Reception and the entire team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Linda J. F. Solo - Confirmed reviews ALL

Dina at front desk was always helpful, very friendly and great to work with.

Dear Linda, Thank you so much for your wonderful review and your kind words! We are delighted that you enjoyed our convenient location and especially the warm service provided by our team. Your lovely comments about Dina will certainly be shared with her — we are sure she will be very happy to hear them! It was a pleasure to welcome you, and we hope to see you again on your next visit to Reims. Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Terry K. Couples - Confirmed reviews ALL

Magnificent town with a lot of history and the hotel is well positioned to take advantage of it all. Close to the main train station but also to some of the attractions can be used as a base to explore the region.

Dear Terry, Thank you so much for your wonderful review and perfect rating! We are delighted that you enjoyed our convenient location and the warm welcome from our team. It is wonderful to hear that our hotel provided a comfortable base for discovering the history and attractions of Reims, as well as exploring the beautiful surrounding region. We hope your visit left you with many great memories, and we would be delighted to welcome you back on your next trip to Reims! Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Eugen D. S. M. Families - Confirmed reviews ALL

One of the best Novotel I've ever stayed at, flawless rooms . Great location ! Elegant , ofc very clean. Lovely hotel lounge. Friendly staff , champagne as welcome drink ,so classy ! Reims itself has a such a young vibrant vibe , this hotel is 10 minutes away from the lovely centre with plenty of bars , restos, terasses . A very convenient large parking right next to hotel ( Effia ) .Hotel's parking has limited spaces/

Dear Eugen, Thank you so much for your wonderful review and perfect rating! We are truly delighted to read that you consider us one of the best Novotel hotels you have stayed at. It is especially rewarding to know that you appreciated the cleanliness and elegance of our rooms, our lounge, convenient location and the friendliness of our team. We are also very happy that you enjoyed the champagne welcome drink — a perfect way to start a stay in Reims! It sounds like you made the most of our vibrant city, with its many restaurants, bars and terraces just a short walk away. Thank you as well for mentioning the convenient Effia parking next door, particularly as our private hotel parking has limited spaces. It was a real pleasure to welcome you, and we hope to see you again for another excellent stay in Reims! Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 4.0/5

Gregory A. Couples - Confirmed reviews ALL

A good stay in a well located area with good room siz

Dear Gregory, Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay and appreciated the convenient location and the spacious, comfortable room. We hope to have the pleasure of welcoming you back to Novotel Suites Reims Centre on your next visit to Reims! Warm regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Desmond M. Families - Confirmed reviews ALL

Brilliant stay as always. The hotel entrance is immaculate, staff always super friendly and there are good provisions available downstairs e.g. water fountain. The family room is perfect, the kettle and other provisions are great, it is ideal for our needs. Only minor issue is parking with a roof box is not possible in the station car park, and the small hotel car park was full. As it happens, I was able to park outside on the street, so it wasn't a problem.

Dear Desmond, Thank you very much for your wonderful review and for your continued trust in us! We are delighted to hear that you had another brilliant stay and that you continue to appreciate our welcoming team, family rooms and the facilities available, including our water fountain. We also appreciate your feedback regarding the parking. We understand that parking with a roof box can be challenging, especially when our limited private parking is fully booked. We are glad that you were able to find a convenient solution with street parking. We look forward to welcoming you and your family back again for another great stay! Kind regards, Enelyn Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Henricus W. Families - Confirmed reviews ALL

It was a pleasant experience to stay in this hotel.

Dear Mr. W., Thank you very much for your excellent rating and for sharing your feedback. We are delighted to hear that you found our hotel comfortable and well located, and that you had a pleasant experience during your stay. Your satisfaction is a wonderful reward for our entire team. We hope to have the pleasure of welcoming you back to Novotel Suites Reims Centre on your next visit to Reims. Kind regards, Enelyn, Front Desk and the entire team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Bernard A. S. Families - Confirmed reviews ALL

Stayer for one night with a family of three. Our room was next to a busy street but there was no noise. Clean room, comfortable beds and friendly staff. Walking distance from city centre. Highly recommended!

Dear Mr. S., Thank you very much for your excellent rating and for your kind recommendation! We are delighted to hear that you enjoyed a comfortable and quiet stay with your family. It is especially pleasing to know that the soundproofing allowed you to rest peacefully despite your room being located next to a busy street. We are also glad that you appreciated the cleanliness of your room, the comfort of the beds, our friendly team and our location within walking distance of the city centre. Thank you again for your recommendation. We hope to have the pleasure of welcoming you and your family back to Novotel Suites Reims Centre on your next visit to Reims. Kind regards, Enelyn, Front Desk and the entire team at Novotel Suites Reims Centre

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