Novotel Suites Reims Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,538 reviews

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Novotel Suites Reims Centre - Image 1
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1 Rue Edouard Mignot, 51100 REIMS, France

Description

Hotel extras

  • 323 sq.ft. suites: A/C, shower and tub, for up to 2 adults and 2 children.

  • 5-minute walk from Reims Centre train station and Reims Arena.

  • Hotel completely renovated in 2024

  • Our Boutique Gourmande remains at your disposal 24/7

  • Effia Reims Clairmarais parking garage adjacent to the hotel

Our accommodation(s)

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100 REIMS
France

GPS:49.261425, 4.02486

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,538 reviews

Customer review rating 5.0/5

Jos A. Couples - Confirmed reviews ALL

Schoon en comfortabel.

Bonjour Monsieur A., Merci beaucoup pour votre retour, cela nous fait très plaisir. Nous sommes ravis que vous ayez passé un excellent séjour parmi nous. Votre message est une belle récompense pour nos collaborateurs, et nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour à Reims. Bien cordialement, Dina et toute l'équipe du NOVOTEL SUITES REIMS CENTRE

Customer review rating 4.5/5

Bernard C. Couples - Confirmed reviews ALL

We really enjoyed our recent stay at Novotel Suites. The room was very spacious, workable and clean. The little kitchenette and fridge were most useful. Breakfast was great with good variety. Service was generally very good - except for one receptionist who should know to apologize when a guest is inconvenienced by the room card key suddenly not working, requiring an unnecessary trip downstairs again. Overall, a very pleasant stay - thank you!

Dear Mr. C., Thank you very much for taking the time to share your feedback following your recent stay at Novotel Suites Reims Centre. We are delighted to know that you enjoyed your stay with us and appreciated the spaciousness and cleanliness of your suite, as well as the convenience of the kitchenette and fridge. It is also a pleasure to read that our breakfast selection met your expectations and that you found our service to be generally very good. However, we sincerely apologize for the inconvenience caused by your room key card no longer working and for the lack of an appropriate response during this situation. Please rest assured that your comments have been shared with the relevant team members, as courtesy and attentiveness are essential aspects of the service we strive to provide. Thank you once again for your valuable feedback. We truly appreciate both your compliments and your constructive remarks, as they help us continue to improve. We hope to have the pleasure of welcoming you back on your next visit to Reims. Kind regards, Enelyn from the Front Desk, and the entire team at Novotel Suites Reims Centre

Customer review rating 5.0/5

Abraham C. Couples - Confirmed reviews ALL

Staff are very helpful and friendly. Very clean rooms

Dear Mr C., Thank you very much for taking the time to share your feedback following your stay at Novotel Suites Reims Centre. We are delighted to read your excellent rating and to know that you had such a positive experience with us. Your kind words regarding the friendliness and helpfulness of our team, as well as the cleanliness of our rooms, are truly appreciated and will be shared with all our staff. It is also a pleasure to know that you were satisfied with all aspects of your stay, from your arrival and accommodation to breakfast, Wi-Fi, value for money and our sustainability efforts. Your recommendation means a great deal to us and serves as a wonderful reward for our teams, who strive every day to provide the best possible experience for our guests. We look forward to welcoming you back to Reims on your next visit. Kind regards, Meggie and the whole team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Mark J. J. B. Families - Confirmed reviews ALL

Was close to city and easy to take tram to other areas in the heat. Parking was excellent especially as we had view of car From the room.

Dear Mr B., Thank you very much for taking the time to share your feedback following your family stay at Novotel Suites Reims Centre. We are delighted to learn that you enjoyed the comfort of your family room, our convenient location close to the city centre and tram network, as well as the parking facilities. It is particularly pleasing to know that having a view of your vehicle from your room added to your peace of mind during your stay. We are also grateful for your kind comments regarding the cleanliness of the hotel, the value for money and the friendliness of our team. Your positive feedback is a wonderful source of motivation for all of us. Thank you as well for your remark concerning the recognition of your ALL Classic membership. We are sorry if you felt that your membership status was not fully acknowledged during your stay. Please be assured that your comment has been noted and shared with our team, as we strive to ensure that all our loyal members feel valued and recognised. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you and your family back to Reims very soon. Kind regards, Meggie and the whole team at Novotel Suites Reims Centre

Customer review rating 4.0/5

Claire B. H. Families - Confirmed reviews ALL

well located quiet hotel - walkable to the centre of town. Staff were friendly and family rooms had sofa beds that converted into two separate single beds. You have to pay for parking and there's only a few parking spots available. The parking lot is a really tight squeeze if you have a big car. Would recommend trying to find street parking instead nearby

Dear Madam B. H., Thank you very much for taking the time to share your feedback following your family stay at Novotel Suites Reims Centre. We are delighted to read that you appreciated our quiet and convenient location, within walking distance of the city centre, as well as the comfort of our family suites. It is also a pleasure to know that our team contributed positively to your experience, particularly our receptionist, whose restaurant recommendations helped make your stay more enjoyable. Your kind words will certainly be shared with him. We are equally pleased that you found the hotel clean and comfortable overall. At the same time, we sincerely thank you for your constructive comments regarding the parking facilities, the breakfast experience and the value for money. We understand that our limited number of parking spaces and the size of the parking area may be less convenient for guests travelling with larger vehicles. We also appreciate your suggestions regarding tea bags and takeaway cups, which will be shared with our team as we continuously seek ways to improve our services. Thank you once again for your recommendation and for your valuable feedback. We hope to have the pleasure of welcoming you and your family back to Reims in the near future. Kind regards, Meggie and the whole team at Novotel Suites Reims Centre

Other web-users rate our hotel

  • 706 reviews 8.8/10 Location
  • 1,020 reviews 8.5/10 Room
  • 822 reviews 9.1/10 Service
  • 12 reviews 8/10 WiFi
  • 625 reviews 8.6/10 Comfort
  • 477 reviews 7.7/10 Breakfast
  • 369 reviews 8.8/10 Cleanliness
  • 8 reviews 4/10 Wellness Area

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