Novotel Suites Reims Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,530 reviews

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Novotel Suites Reims Centre - Image 1
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1 Rue Edouard Mignot, 51100 REIMS, France

Description

Hotel extras

  • 323 sq.ft. suites: A/C, shower and tub, for up to 2 adults and 2 children.

  • 5-minute walk from Reims Centre train station and Reims Arena.

  • Hotel completely renovated in 2024

  • Our Boutique Gourmande remains at your disposal 24/7

  • Effia Reims Clairmarais parking garage adjacent to the hotel

Our accommodation(s)

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Room 1

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100 REIMS
France

GPS:49.261425, 4.02486

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,530 reviews

Customer review rating 4.5/5

Christopher W. Couples - Confirmed reviews ALL

Dear Mr. W., We would like to sincerely thank you for taking the time to share your feedback following your recent stay at Novotel Suites Reims Centre. We are delighted to read that you enjoyed the comfort and equipment of your room, as well as its cleanliness and overall quality. It is also a pleasure to know that you found our location convenient for visiting the city centre and the cathedral, and that our secure parking facility met your expectations during your stopover from the UK to Italy. We also appreciate your positive comments regarding the ease of your booking process and your overall satisfaction with your stay. Your feedback regarding your arrival experience has been duly noted and will help us continue to improve our service quality. We hope to have the pleasure of welcoming you again on your future travels. Kind regards, Chris and the team at Novotel Suites Reims Centre

Customer review rating 4.0/5

Tim H. Business - Confirmed reviews ALL

Dear Mr H., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read that you had a pleasant and smooth experience overall, and that our team could assist you with the ice bucket and glasses during your stay. We are also pleased that your pre-booked parking arrangements worked well for you. We appreciate your comments regarding the online check-in process and the waiting time upon arrival. Your feedback is valuable and helps us identify areas where we can improve the guest experience. We also regret the disturbance caused by the noise from the nearby rail station. For a future stay, please do not hesitate to let us know your preference for a higher-floor room, and we will do our best to accommodate your request. Thank you again for your loyalty as an ALL Silver member and for recommending us. We truly hope to welcome you back again soon for an even more comfortable stay. Kind regards, Chris Novotel Suites Reims Centre

Customer review rating 5.0/5

Donna W. Friends - Confirmed reviews ALL

Dear Donna, Thank you for your lovely review! We’re so happy you had a wonderful stay and enjoyed the atmosphere of both the hotel and the city. We’d love to welcome you back anytime in Reims! Dina and the whole team at NOVOTEL SUITES REIMS CENTRE.

Customer review rating 5.0/5

Timothy P. Couples - Confirmed reviews ALL

Dear Mr P., Thank you very much for your excellent rating and for taking the time to share your detailed feedback following your stay at Novotel Suites Reims Centre. We are delighted to read that you appreciated our location as well as the comfort and facilities of your suite. It is always a pleasure to know that these elements contributed positively to your experience. We also thank you for your constructive comments regarding breakfast. We regret that the service was particularly busy during your stay and that seating availability did not fully meet your expectations. Please be assured that we are attentive to this aspect and continuously working to improve the comfort of our guests during peak times. Your suggestions regarding the variety of breakfast products are greatly appreciated and will be shared with our team in order to further enhance our offer. Regarding the parking, we understand that the number of spaces can be limited, and we are pleased that you were able to secure on. We hope to have the pleasure of welcoming you again very soon in Reims. Kind regards, Meggie and the whole team at Novotel Suites Reims Centre

Customer review rating 4.5/5

Christian J. Couples - Confirmed reviews ALL

Dear Christian J., Thank you very much for sharing your feedback following your stay. We are delighted to read that you appreciated our close proximity to the train station and the atmosphere of the hotel. It is always a pleasure for our team to know that our guests had a positive and enjoyable experience. We truly hope to have the pleasure of welcoming you again in the future. Kind regards, Enelyn and the entire team at Novotel Suites Reims Centre

Other web-users rate our hotel

  • 703 reviews 8.7/10 Location
  • 1,006 reviews 8.5/10 Room
  • 820 reviews 9.1/10 Service
  • 12 reviews 8/10 WiFi
  • 614 reviews 8.5/10 Comfort
  • 474 reviews 7.7/10 Breakfast
  • 367 reviews 8.8/10 Cleanliness
  • 8 reviews 4/10 Wellness Area

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