ibis budget Reims Thillois

We arrived late in torrential rain and without a reservation. The receptionist was extremely helpful and found me and my son the best rooms possible. I was really pleased the carpark was so secure.

I really enjoyed staying at this hotel which although it is an IBIS budget is so much better than other budget hotels I have stayed in. An easy smooth check in and I was made to feel very welcome. The room itself was clean, comfortable and quiet. A was nice buffet breakfast and the two ladies were busy loading food baskets, wiping tables etc. The hotel is in a good location and there are plenty of eateries around for an evening meal. A great modern hotel with free parking and I will definitely stay again in travelling that way through France.

I was in a non smoking room, but was smelled from cigarette, so I had to sleep with an open window. the following morning I've cigarette ashes on the outside of the window sill

Easy stay, crowded breakfast and tables too squashed together. At one point I was feeding my toddler some milk with somebody's bottom squashing past me trying to get between the tables. Too little space............ not so pleasant or hygenic.

Bad customer service and awful breakfast.