Novotel Reims Tinqueux Hotel 4 stars

Overall good but restaurant staff need retraining. Table we were taken to had not been thoroughly cleaned. We requested drinks with an aperitif and the young lady just banged them down onto the table. The food ordered did not correspond to the menu. The overall experience let the stay down.

Overnight stay whilst driving from Chamonix to UK. Arrived to excellent reception staff and modern fresh room. The two front of house restaurant staff worked quickly to sort me a good dinner after excellent local beer at the bar. Check out was efficient and parking very good

Very straightforward check in including Covid vaccine requirements. Comfortable. Restaurant good for both Dinner and breakfast. New dinner menu a vast improvement.

Just an overnight stop but welcomed very well, room excellent except for small problem with was quickly fixed. Evening meal was OK.

Friendly receptionist and restaurant staff, large secure car park, good food and excellent wine. The room was spacious and clean. However, the air quality was a bit stuffy in both the restaurant and the room, hence only 9/10.

A great hotel to stopover. There is direct access to all rooms from the car park making luggage handling easy.

I was given a room at the furthest point from reception and the Wi-Fi didn’t work. I reported this to the Receptionist who didn’t seem to believe me.

Very quick check-in, friendly staff, comfortable room.

Overnight stop on the way home Hotel was comfortable and clean

Checking in very easy and faultless. Staff extremely kind.

As above

good

Nice room - comfy bed. In Covid times picnic in room is necessary so the desk on wheels converted to dining table is novel - 2 downsides - even with Covid would have expected better selection of red wines. Receptionist running hotel by herself did well - other down side is, particularly not being able use public areas,the lack of English language tv channels.

A dad and his two daughters are limited in their options as to where to stay all together Novotel is great because we can have a room for the three of us. However trying to eat in a room where the sofa bed is made up is rather challenging. Please give us more space or make an exception if you cannot easily eat in the room to eat in the dining room. Even if it is officially closed.

A good hotel with friendly staff, although the restaurant staff could do better. The fee for a dog is now 25 euro which is ridiculous, they provide a dog bed + bowls and a chew and a toy, but if your dog is anything like mine , it won't use any of them. We stayed in lockdown but the room service was still operating, although the food wasn't great, but well done anyway. The blurb goes on and on about their fabulous cleaning programme in this cover period but still one of the 2 china cups had a large chip on the rim....so easy to check. That being said, we will continue to stay there as good outways the bad