Novotel Reims Tinqueux Hotel 4 stars

Customer review rating 4.4/5 4,734 reviews

Novotel Reims Tinqueux
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free private car park

  • Family rooms, free accommodation for children sharing a room with their parents

  • High-tech meeting area measuring 5382 sq. ft. (500 m²)

  • Advantage 4

  • Contemporary restaurant with poolside terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Golf
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Reims Tinqueux

Route de Soissons
TINQUEUX
51431
tinqueux
france

Tel: +33326081161

Fax: (+33)3/26087205

Check-in from 12h00

Check out up to 12h00

  • LIGNE B :  B CHAMP PAVEAU

  • REIMS :  8 CHAMP PAVEAU

  • REIMS TINQUEUX :  1 Lynen

  • By plane

    Aéroport de Paris-Vatry At 5km / 3.11 miles

  • By plane

    PARIS ORLY At 144km / 89.48 miles

  • By plane

    PARIS ROISSY CDG At 150km / 93.75 miles

  • By helicopter

    BETHENY At 10km / 6.25 miles

  • By car

    REIMS TINQUEUX At 0.1km / 0.06 miles

  • By train

    CHAMPAGNE ARDENNE At 10km / 6.21 miles

  • By train

    REIMS CENTRE At 10km / 6.21 miles

GPS :49.252785, 3.977426

Our accommodations

Spacious, contemporary and perfectly adaptable, the Novotel room is a true living space and can be adapted to suit all requirements. All our rooms measure at least 269 sq. ft. (25 sq. m) and have double beds measuring 59" (150 cm) and WIFI. All rooms have a bathtub or shower and separate toilet. Choose the Executive Room and enjoy a Nespresso coffee machine, walk-in shower, wellness kit with bathrobe and slippers and minibar.

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

Le Champ Paveau

Type of cuisine: French

Eat what you like, when you like. Our food is simple, tasty, healthy and balanced. During summer, come and experience our grilled "a la plancha" dishes on the poolside terrace.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open space with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or catching up with friends, our barman will be delighted to introduce you to our finest champagnes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 285

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Reims Tinqueux

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,734 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,268 reviews

Well located for our trip but difficult due to problems and COVID

Customer review rating 4.4/5

Peter M. Couples - 30/07/2020 Confirmed reviews ALL

Blocked toilet meant we had to move rooms but handled very quickly by excellent staff.

Well located and very easy to get to from autoroute.

Customer review rating 4.4/5

Eileen W. Couples - 30/07/2020 Confirmed reviews ALL

Staff really nice and welcoming

A habitual stopover

Customer review rating 4.4/5

Anonymous Couples - 28/07/2020 Confirmed reviews ALL

Good, as always.

Customer review rating 4.4/5

Anonymous Couples - 24/07/2020 Confirmed reviews ALL

I was surprised that there was no one on reception when we arrived. I had to ask three times for someone to come. NOT GOOD when you have driven a long distance

Good location

Customer review rating 4.4/5

Ben J. Families - 22/07/2020 Confirmed reviews ALL

Great location but you’ve charged us twice for our room, we told the lady on reception but she said it would come off our card but it didn’t Pillows really uncomfortable

Good stay as usual. Felt safe.

Customer review rating 4.4/5

Karenb Families - 20/07/2020 Confirmed reviews ALL

Nice and easy check in. The room was good and clean. Nice to see pool open and people having fun. Enjoyed our evening meal by the pool. Breakfast was well set up and we liked that people each had their own wooden servers to help themselves to food. Good range of breakfast despite Covid. Plugs did not work in our room but they fixed them immediately.

Dear KAREN B., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvain MICHEL General Manager

Disappointing

Customer review rating 4.4/5

Swiss63 Solo - 20/07/2020 Confirmed reviews ALL

My first room had to be changed as the carpet was covered in dog hair and smelled of cigarette smoke. This was upsetting as I was then not on the ground floor as I had requested. I was travelling alone and had to carry my luggage up the stairs as there is not a lift. Second the shower screen door was broken and the shower water did not drain away as it should. There was no food menu in the room. The staff were very helpful and apologised to me about the state of the first room. It was annoying that none of the exit doors to the car park worked with my key. It made loading the car very hard work and took longer than planned. The food was much better than when I stayed before with a more varied menu. I did not notice any extra Covid19 precautions though apart from hand sanitiser.

Dear JANE B., Thank you for taking the time to tell us about your experience at the Novotel Reims Tinqueux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken a wide range of health measures regarding COVID. Hydroalcoholic gel dispensers, reduction of the capacity of the restaurant, bar, swimming pool, adaptation of the breakfast buffet, compulsory wearing of a mask, reinforced procedure for cleaning the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvain MICHEL General Manager

An excellent stopping off point

Customer review rating 4.4/5

Eric B. Families - 18/07/2020 Confirmed reviews ALL

We have stayed many times breaking our journey from the north of England to the south of France And we have always been extremely satisfied

Clean, safe, well managed, and always friendly and helpful

Customer review rating 4.4/5

Olivia Families - 16/07/2020 Confirmed reviews ALL

This was our first hotel stay since covid and the Novotel really impressed us with their safety arrangements (lots of hand sanitizer available, clear signs for instructions, masks on inside except when eating/drinking). And it is not easy to provide friendly hotel service in these circumstances with masks for example, but the staff went over and above to be helpful and friendly, it made the stay lovely and relaxing. Other great points about this hotel - swimming pool (open), the field/gardens (ideal for kids to run around in) and the playground area that was enjoyed as much by my 1yr old as by my 5yr old! This is the perfect stop on the way between Switzerland and the UK, particularly for familes I think. It is not the cheapest stop off point, but well worth the extra money in my opinion. We will not stay anywhere else on our journeys now we have been here.

Lucas is the best host here

Customer review rating 4.4/5

C. Families - 16/07/2020 Confirmed reviews ALL

We simply loved the attention to details, the help, the advice and care provided here overall. But most specifically the receptionist (Lucas) and another young man at the restaurant (didn't catch the name). But has beards. They simply went all way to ensuring we lacked nothing. Despite these uncertain times, the service was impeccable. The only downside is some lady (Lucas took over from) wasn't really friendly or smiley. At firs we thought the whole stay would be horrible as the welcome was really cold. By the next day, all was immaculate. If anything, the pool really need to be heated or covered to provide some warms. it was way too cold.

Pretty successful stay

TripAdvisor rating 4.0/5

CJohnWH 14/07/2020 TripAdvisor review

Under the circumstances a pretty good stay, however I think breakfast could be adjusted slightly. I appreciate you have restrictions but perhaps while so few guests are staying you could offer an ordering service to the table instead of a fixed plate. That way there would be less waste and the customers would receive what suited them. Thanks for all you attention.

Dear CJohnWH, We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvain MICHEL General Manager

Perfect

Customer review rating 4.4/5

Anne S. Families - 12/07/2020 Confirmed reviews ALL

Friendly staff, comfortable room, gorgeous pool, great location

Dear ANNE S., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvain MICHEL General Manager

Well located.

Customer review rating 4.4/5

Charlotte Families - 11/07/2020 Confirmed reviews ALL

Location was the most important thing, near motorways and hypermarkets. One night with a pool for the children, pleasant terrace area for drinks. Practical rooms for families and the discount for an extra room was very useful and welcome. It was good to have rooms next to each other with a connecting door. We have used Novotel for mid journey stopovers between the UK and Austria for thirty years.

Customer review rating 4.4/5

Keith P. Couples - 07/07/2020 Confirmed reviews ALL

The staff were superb under the circumstances they are now having to work under

Dear KEITH P., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvain MICHEL General Manager
Customer review rating 4.4/5

Jm M. Solo - 24/03/2020 Confirmed reviews ALL

friendly welcome! and open when other hotels were closing

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sink was blocked

Customer review rating 4.4/5

Ken E. Couples - 17/03/2020 Confirmed reviews ALL

The sink was blocked in room 160, otherwise it was good

Dear Mr E., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay, very quiet due to Covid 19

Customer review rating 4.4/5

Fl Couples - 13/03/2020 Confirmed reviews ALL

The hotel was extremely quiet (we are frequent visitors) due we expect Covid 19. The staff were excellent, everything was clean and constantly being cleaned. Thank you everyone.

Dear FRANCES L., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. I am sure that this feedback will serve as an encouragement to all of our staff especially in this difficult time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvain MICHEL General Manager

Uncomfortable

Customer review rating 4.4/5

Antony W. Couples - 09/03/2020 Confirmed reviews ALL

Air conditioning didn't work; despite being early March the room was too hot and proved impossible to cool; even with window open. Bed looked like a 'put me up', supposed to be a double but too small. Also on wheels so no proper base and every time one of us moved or turned over, the bed creaked and made noise. We have stayed here a number of times en route to and from the Alps, but when driving these distances a good night's kip is essential. Not this time I'm afraid.

Dear ANTONY W., Thank you for taking the time to tell us about your experience at the Novotel Reims Tinqueux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Actually as we are in March and the outside temperatures are below 10 ° we are heating. However you have the possibility to adjust the power and the temperature of the one individually in the room. You can also turn it off if you wish. By default we set the temperature to 20 °. Regarding bedding. It is exclusive to Novotel and we are sorry that it did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvain MICHEL General Manager

Very friendly and comfortable hotel

Customer review rating 4.4/5

Claire S. Families - 29/02/2020 Confirmed reviews ALL

A last minute decision to stay resulted in booking 2 rooms on line for my family. On arrival the staff found us a family room instead and were really helpful. Thank you !

Dear CLAIRE S., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvain MICHEL General Manager

Nice stay

Customer review rating 4.4/5

Catherine M. Solo - 29/02/2020 Confirmed reviews ALL

Service hood, breakfast improved - lovely muesli back! Would be useful if side garden door was open into the garden for us dog owners.

Dear CATHERINE M., We very much appreciate your comments regarding your stay at the Novotel Reims Tinqueux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvain MICHEL General Manager
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