Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,120 reviews

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Mercure Reims Parc des Expositions Hotel - Image 1
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2 rue Gabriel Voisin, BP 308, 51688 REIMS, France

Description

Hotel extras

  • Meeting room for professional and family events

  • Free car park with 120 spaces

  • Electric vehicle charging stations in the parking lot

  • The 3rd largest in France, the Christmas Market runs from Nov 26 to Dec 28

  • Restaurant offering seasonal cuisine

Our accommodation(s)

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Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin, BP 308
51688 REIMS
France

GPS:49.2357, 4.070269

Telephone
Fax +33 3 26 85 64 72

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ArTdoise - Brasserie Maison

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

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Our guest reviews

Our guest reviews

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ALL Rating  4.4/5  1,120 reviews

Customer review rating 4.5/5

Yoji T. Business - Confirmed reviews ALL

All in advance request were made, comfortable, friendly staff

Hello, Thank you very much for youor excellent rating and kind comment. We are delighted to hear that your stay was comfortable and that our team was able to accommodate all your requests. It is always a real pleasure to welcome you to the Hôtel Mercure Reims Parc des Expositions, and we are already looking forward to welcoming you again next year. Kind regards, Ianis, Guest Relations Manager😊

Customer review rating 5.0/5

Harry R. Solo - Confirmed reviews ALL

Clean, comfortable , warm , friendly . Very easy driving stop over before onward home journey to ferry.

Dear Harry R., Thank you for taking the time to share your positive experience at Hôtel Mercure Reims Parc des Expositions. We are delighted to hear that you found our hotel clean, comfortable, and warm, as well as our team friendly. It is gratifying to know that our location served as a convenient stop on your journey. We look forward to welcoming you back in the future. Best regards, Lucie, Customer Relations Manager Mercure Reims Parc des Expositions

Customer review rating 2.0/5

Job C. Families - Confirmed reviews ALL

Despite serviceable staff our night at this hotel was not very comfortable as the temperature in the rooms was around 30’C without possibility of lowering it. Staff mentioned they could not do anything about it and suggested we open a window at night.

Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your stay was not as comfortable as expected, particularly due to the high room temperature and the issues you encountered with the bathroom and water. Please accept our sincere apologies for the inconvenience. We understand how important a comfortable room environment and good water quality are, and we regret that we were unable to meet your expectations during your stay. Your comments have been shared with our team, and we are reviewing our air-conditioning and water systems to ensure improvements are made. We are glad, however, that you found our staff attentive and professional. Your feedback is invaluable and helps us take steps to provide a better experience for our guests in the future. We hope to have the opportunity to welcome you again and offer you a stay that fully meets your expectations. Kind regards, Ianis, Chargé Relation Client

Customer review rating 4.5/5

Michael H. Couples - Confirmed reviews ALL

Comfortable and friendly hotel on the outskirts of Reims.

Dear Guest, Thank you very much for taking the time to share your feedback and for your excellent rating! 😊 We are delighted to hear that you found our hotel comfortable, clean, and friendly, and that our team met your expectations. Your comments regarding the bed liner have been carefully noted. We understand how important a comfortable night’s sleep is, and we will review alternative solutions to ensure both comfort and mattress protection without compromising rest. We hope to welcome you back soon, Kind regards, Ianis, Chargé Relation Client

Customer review rating 5.0/5

Greg P. Solo - Confirmed reviews ALL

Great service at the bar and at breakfast

Hello, Thank you very much for your excellent rating and your kind comment. We are delighted to read that you enjoyed such a restful sleep and that the service at both the bar and breakfast met your expectations. Your compliments will be shared with our teams, who will be thrilled to know their service contributed to making your stay so pleasant. We truly hope to welcome you back very soon for another comfortable and relaxing experience. Kind regards, Ianis, Chargé Relation Client

Other web-users rate our hotel

  • 245 reviews 8.6/10 Location
  • 582 reviews 6.6/10 Room
  • 711 reviews 8.8/10 Service
  • 8 reviews 6.4/10 WiFi
  • 323 reviews 8.4/10 Vibe
  • 294 reviews 8.4/10 Breakfast
  • 191 reviews 7.8/10 Amenities
  • 186 reviews 7.3/10 Cleanliness

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