Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,042 reviews

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Mercure Reims Parc des Expositions Hotel - Image 1
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2 rue Gabriel Voisin, BP 308, 51688 REIMS, France

Description

Hotel extras

  • A 10-minute drive from Rheims Champagne-Ardenne TGV train station

  • Fine dining

  • New Mercure bedding

Our accommodation(s)

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Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin, BP 308
51688 REIMS
France

GPS:49.2357, 4.070269

Telephone
Fax +33 3 26 85 64 72

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ArTdoise - Brasserie Maison

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,042 reviews

TripAdvisor Rating  3.5/5  256 reviews

Good location, nice pool and good service.

Customer review rating 4.5/5

Guido Families - Confirmed reviews ALL

The hotel is at a good location with a nice pool outside, the room is comfortable and clean and the staff is very friendly, thank you for this lovely stay!

Good location

Customer review rating 2.0/5

H A. P. D. Couples - Confirmed reviews ALL

Terrible loudspeaker with disco music in the car park - in the entrance of the hotel - in fact everywhere. This hotel is for age 20 -30 Not for older people. We would never return and we will cancel our Accor membership.

Dear Mister D., Thank you for taking the time to share your experience at Mercure Reims Parc des Expositions. We are sorry to hear that our concept did not meet your expectations. Our hotel is designed to offer a dynamic a. artistic atmosphere, featuring street art elements a. music to create a unique environment. However, we understand that this style may not suit everyone. We sincerely regret that the music a. overall ambiance were a source of discomfort for you. Your comfort a. satisfaction are our top priorities, a. we will take your feedback into consideration to adjust our approach a. better meet the expectations of all our guests, regardless of their age. Please feel free to contact us directly if you would like to discuss your experience in more detail. We would also be happy to assist you in finding another Accor hotel that might better suit your preferences for a future stay. Sincerely, Lucie, Guest Relation Manager

Let down by its dining experience

TripAdvisor rating 3.0/5

Linda K TripAdvisor review

The rooms are quiet and well-equipped, beds are comfortable. In the bathroom the toilet is very low and getting into the bath is quite a challenge - and when you do finally make it you discover that you cannot teach the soap dispenser. which is high up on the wall, a fine position if you want a shower, but otherwise ... On the negative side, although there are tea and coffee making facilities in the rooms, no milk is provided and has to be requested at the bar, which is easier said than done when the bar is busy. The self-service breakfast is excellent, with everything you could possibly want, but I cannot recommend the dinner experience - you are expected to order via an app on the table, so if you don't have a smart phone you have to wait for ages until someone finally brings a menu, and the food, when it arrives, is very average and definitely not served with a smile.

Friendly, quirky hotel

TripAdvisor rating 4.0/5

Scenic11847405551 Couples - TripAdvisor review

We had a very brief overnight stop on our journey to Italy. We were late arriving due to delays at the tunnel but just in time to have a glass of champagne (when in Reims!) before the bar closed. We left early for our onward journey but were provided with coffee and croissants in our room at 5.30. The hotel is very quirky in retro style. Not sure it’s a 4 star but the staff were lovely and the bed very comfortable so wouldn’t hesitate to recommend.

Mixed

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Room was good. Decor was very strange and not always very good. Food was very disappointing

Mister T., Thank you for taking the time to share your thoughts on your recent stay at the Mercure Reims Parc des Expositions. We are sorry to hear that our "Maison d'Artiste" concept, with its colourful decoration and street art style, was not to your taste. We understand that this type of decoration may not appeal to everyone. Our aim is to create a unique and inspiring environment for our customers that showcases art and creativity. We value your feedback and respect your opinion of our decorating style. However, we hope you enjoyed other aspects of your stay, such as the comfort of our rooms, the quality of our service and the variety of our breakfast. Lucie, Guest Relation Manager

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Other web-users rate our hotel

  • 261 reviews 8.7/10 Location
  • 667 reviews 6.4/10 Room
  • 764 reviews 8.6/10 Service
  • 10 reviews 1.5/10 WiFi
  • 336 reviews 8.2/10 Vibe
  • 321 reviews 7.8/10 Breakfast
  • 202 reviews 6.8/10 Cleanliness
  • 81 reviews 7.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.