Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,152 reviews

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Mercure Reims Parc des Expositions Hotel - Image 1
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Mercure Reims Parc des Expositions Hotel - Image 4
2 rue Gabriel Voisin, BP 308, 51688 REIMS, France

Description

Hotel extras

  • A 10-minute drive from Rheims Champagne-Ardenne TGV train station

  • Fine dining

  • New Mercure bedding

  • Meeting area measuring 3014 sq. ft. (280 m²)

  • Free private car park

Our accommodation(s)

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Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin, BP 308
51688 REIMS
France

GPS:49.2357, 4.070269

Telephone
Fax +33 3 26 85 64 72

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'ArTdoise - Brasserie Maison

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,152 reviews

TripAdvisor Rating  3.5/5  240 reviews

Indifferent

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Decor suggests a junk shop. On entry the reception desk is hidden behind a pillar and a whole load of secondhand material. A/C does not work. Surprised it qualifies as a Mercure.

Well located. Very comfortable room. Convenient for Champagne tours.

Customer review rating 4.5/5

Andrew B. Families - Confirmed reviews ALL

Very enjoyable stay.

Customer review rating 1.5/5

Alain E. Couples - Confirmed reviews ALL

Nothing to complain about the room, but the food for dinner was of very poor quality ; clearly defroozed fish, not well cooked ;;;

Good location with ample parking

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We stayed here for one night to enjoy Reims and Epernay region for the weekend. Hotel room is spacious and bed comfortable. It was hot on the day we arrived in Reims. Our room AC was not working and hotel did not have a fan or another room in the hotel. We had to finally open the window to keep us cool. As a Gold Member, we normally get drink coupon for all guests staying in the room. However, hotel provided only one drink coupon which was odd.

Oh dear!

TripAdvisor rating 3.0/5

mike c Couples - TripAdvisor review

My error as I thought I had booked the Mercure in the city not the one on an industrial estate!.. had to use taxis so that added to our stay.. hotel tries to be quirky or I would say confusing.. find the reception etc.. however the biggest issue is the AC is broken and in this current heat is a disaster!.. staff are great but lesson learned!

Dear Mike C, First of all, we would like to apologize for the inconvenience you experienced during your stay at our hotel. We understand how essential it is to have efficient air conditioning, especially when temperatures are high, as you mentioned. Your feedback is very valuable to us, as it helps us to identify areas in which we can improve. We are pleased to inform you that since your departure, we have taken steps to resolve the problem you encountered with our air conditioning system. Our technical team has been working to make the necessary repairs, and we can now assure you that the air conditioning is working perfectly in all our rooms. We hope this won't prevent you from giving us another chance in the future. Please do not hesitate to contact us directly if you decide to return, so that we can ensure you have the most enjoyable stay. Yours faithfully

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Other web-users rate our hotel

  • 234 reviews 8.5/10 Location
  • 648 reviews 6.6/10 Room
  • 672 reviews 8.7/10 Service
  • 8 reviews 3.8/10 WiFi
  • 337 reviews 8.3/10 Vibe
  • 326 reviews 7.5/10 Breakfast
  • 237 reviews 7.8/10 Amenities
  • 199 reviews 6.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.