Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,146 reviews

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Description

Hotel extras

  • Meeting room for professional and family events

  • Free car park with 120 spaces

  • Electric vehicle charging stations in the parking lot

  • The 3rd largest in France, the Christmas Market runs from Nov 26 to Dec 28

  • Restaurant offering seasonal cuisine

Our accommodation(s)

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Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin, BP 308
51688 REIMS
France

GPS:49.2357, 4.070269

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ARTDOISE - BRASSERIE MAISON

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

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Our guest reviews

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ALL Rating  4.4/5  1,146 reviews

Customer review rating 1.0/5

Melanie L. Solo - Confirmed reviews ALL

- No toilette brush which leaves the bathroom unhygienic when sharing and leaves a bit of a weird atmosphere - My credit card has been charged mid stay although I chose payment at check out. There was no approval for this charge. I was planned on paying otherwise.

Chère Mélanie, Je vous remercie d'avoir pris le temps de partager votre expérience. Je suis désolé d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes, notamment en ce qui concerne l'absence de brosse de toilette et le prélèvement anticipé sur votre carte de crédit. Nous comprenons l'importance de ces éléments pour le confort de nos clients. Je vous assure que vos remarques ont été prises en compte pour améliorer notre service. Cordialement, Ianis, Chargé Relation Client Mercure Reims Parc des Expositions

Customer review rating 5.0/5

Elizabeth S. Couples - Confirmed reviews ALL

Well located, good parking. Reception were welcoming, our room was well appointed, the beds and pillows were comfortable and the shower was hot! Thank you.

Dear Elizabeth, I sincerely thank you for your positive comments regarding your recent stay ! We are delighted that our location, parking, and the comfort of our rooms contributed to making your visit enjoyable. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again during your next visit. Ianis, Customer Relations Manager Mercure Reims Parc des Expositions

Customer review rating 4.0/5

Barnabe A. Business - Confirmed reviews ALL

everything you need. all was good

Bonjour Monsieur, Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis d'apprendre que votre séjour a répondu à vos attentes et que vous avez trouvé tout ce dont vous aviez besoin. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau prochainement pour une nouvelle expérience agréable. Ianis, Chargé Relation Client Mercure Reims Parc des Expositions

Customer review rating 4.5/5

Seema B. Friends - Confirmed reviews ALL

A good experience either comfortable rooms and a great breakfast.

Dear Seema, Thank you for your positive feedback regarding your recent stay ! We are delighted to hear that you found our staff accommodating and our facilities satisfactory. It is wonderful to know that you enjoyed the comfort of your room and had a pleasant breakfast experience. Your kind words motivate us to continue providing excellent service to our guests. Best regards, Ianis, Customer Relations Manager Mercure Reims Parc des Expositions

Customer review rating 4.5/5

Reinette D. Families - Confirmed reviews ALL

The rooms were lovely, staff were friendly and dinner in the restaurant was very good. We enjoyed our stay!

Dear Reinette, Thank you for your positive feedback regarding your recent stay ! We are delighted to hear that you found our location convenient and enjoyed the comfort of our rooms. It is also gratifying to know that our staff provided friendly service and that you had a pleasant dining experience at our restaurant. We look forward to welcoming you back in the future. Ianis, Guest Relation Manager Mercure Reims Parc des Expositions

Other web-users rate our hotel

  • 240 reviews 8.9/10 Location
  • 574 reviews 6.8/10 Room
  • 679 reviews 8.8/10 Service
  • 7 reviews 5.6/10 WiFi
  • 315 reviews 8.4/10 Vibe
  • 273 reviews 8.7/10 Breakfast
  • 186 reviews 7.9/10 Amenities
  • 186 reviews 7.1/10 Cleanliness

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