Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,029 reviews

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Mercure Reims Parc des Expositions Hotel - Image 1
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2 rue Gabriel Voisin, BP 308, 51688 REIMS, France

Description

Hotel extras

  • Meeting room for professional and family events

  • Free car park with 120 spaces

  • Electric vehicle charging stations in the parking lot

  • The 3rd largest in France, the Christmas Market runs from Nov 26 to Dec 28

  • Restaurant offering seasonal cuisine

Our accommodation(s)

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Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin, BP 308
51688 REIMS
France

GPS:49.2357, 4.070269

Telephone
Fax +33 3 26 85 64 72

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ArTdoise - Brasserie Maison

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,029 reviews

TripAdvisor Rating  3.6/5  285 reviews

Customer review rating 3.5/5

Christophe B. Couples - Confirmed reviews ALL

Room calm and clean, but artistic decoration complete failure. Restaurant very average.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are truly sorry that your stay did not meet your expectations. We regret that the artistic decoration of your room and the dining experience at Artdoise were disappointing. Please be assured that your comments regarding the champagne service, the overall quality of food, and the lack of welcome amenities have been shared with our team for immediate attention and improvement. We also apologize for the wait at check-in despite your online registration, and for the empty tissue dispenser in your room. Your feedback regarding the ALL Accor membership benefits is noted and will be reviewed to enhance our guest experience. We hope to have the opportunity to welcome you again and provide the level of service and comfort that reflects our standards. Kind regards, Ianis, Chargé Relation Client

Customer review rating 4.5/5

Rhiannon S. Couples - Confirmed reviews ALL

The hotel had everything we needed - spacious rooms, plenty of EV charging options, nice bar area and high quality restaurant. Our dog was welcome in the bar and restaurant which was so much nicer than having the leave them in the room alone.

Cher Client, Merci beaucoup pour votre commentaire enthousiaste. C’est un vrai plaisir de savoir que vous avez apprécié la situation de l’hôtel, nos installations, et que votre chien ait pu être accueilli au bar et au restaurant. Nous avons bien noté votre remarque sur la décoration des chambres et y travaillerons pour rendre les futurs séjours encore plus agréables. Au plaisir de vous recevoir à nouveau lors d’un prochain passage à Reims. Stéphanie Adjointe de Direction

Customer review rating 4.5/5

Natacha V. B. Families - Confirmed reviews ALL

excellent stay, every year

Dear Madam V. B., We are pleased to hear that you enjoyed your stay with us and that you place your trust in us year after year. Please accept our apologies for the small imperfections you noticed regarding the room cleaning. Your feedback is valuable and has already been shared with our team to improve our services. We look forward to welcoming you again very soon. Stéphanie Deputy Manager

Customer review rating 4.5/5

Caroline D. Couples - Confirmed reviews ALL

Easy to find. Bus link into town, good food, plentiful fresh breakfast. Only negative is the waterproof mattress protector making the sleep experience less than good. Everywhere clean and staff were helpful. Would recommend!

Chère Madame D., Merci beaucoup pour votre retour positif et pour votre recommandation. Nous sommes heureux que vous ayez apprécié l’accueil, la cuisine, le petit-déjeuner et la propreté de l’hôtel. Votre remarque sur le protège-matelas est précieuse et a été transmise à notre équipe afin d’améliorer le confort de nos chambres. Stéphanie Adjointe de Direction

Customer review rating 4.5/5

Helmut P. Solo - Confirmed reviews ALL

Quiet place and conveniently located to main roads to explore the greater area.

Cher Monsieur P., Nous vous remercions pour votre retour enthousiaste. Nous sommes heureux que le calme et l’emplacement de notre hôtel aient été à votre goût, et que l’équipe du restaurant ait contribué à rendre votre séjour agréable. Nous serons ravis de vous accueillir à nouveau au Mercure Reims Parc des Expositions. Stéphanie, Adjointe de direction

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Other web-users rate our hotel

  • 256 reviews 8.6/10 Location
  • 600 reviews 6.7/10 Room
  • 735 reviews 8.7/10 Service
  • 9 reviews 3.3/10 WiFi
  • 324 reviews 8.3/10 Vibe
  • 296 reviews 8.5/10 Breakfast
  • 192 reviews 8/10 Amenities
  • 182 reviews 7.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.