Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 987 reviews

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Mercure Reims Parc des Expositions Hotel - Image 1
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Mercure Reims Parc des Expositions Hotel - Image 3
Mercure Reims Parc des Expositions Hotel - Image 4
2 rue Gabriel Voisin, BP 308, 51688 REIMS, France

Description

Hotel extras

  • 10 minutes from the Christmas Market

  • Free car park with 120 spaces

  • New Mercure bedding

  • Meeting room for business and family events

  • Restaurant and sunny terrace, offering seasonal cuisine

Our accommodation(s)

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Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin, BP 308
51688 REIMS
France

GPS:49.2357, 4.070269

Telephone
Fax +33 3 26 85 64 72

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ArTdoise - Brasserie Maison

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  987 reviews

TripAdvisor Rating  3.6/5  264 reviews

Good location but a little tired

Customer review rating 2.0/5

Carl E. Couples - Confirmed reviews ALL

Dear Mr E., Thank you for taking the time to share your feedback. We are delighted to hear that you received excellent service from our team, we truly appreciate your kind words. We are, however, sorry to learn that your room did not meet your expectations. We take your comments seriously and will certainly look into the condition of the rooms to ensure we continue providing the best possible experience for all our guests. We hope to welcome you back soon and offer you an even better stay. Best regards Fanny Hedon - Customer Experience Coordinator

Very tired rooms and poor location

TripAdvisor rating 3.0/5

CLRL Families - TripAdvisor review

Nice hotel and helpful staff

Customer review rating 4.0/5

Sylvia Couples - Confirmed reviews ALL

Dear Sylvia, Thank you for sharing your experience following your recent stay with us. We are delighted to hear that you enjoyed your stay overall and appreciated the attentiveness of our staff during check-in and dinner. Providing warm and helpful service is very important to us, and we’re glad this made a positive impression on you. However, we sincerely apologize for the inconvenience caused by the issue with the shower drain in your room. It is disappointing to learn that this was not resolved after you reported it, and we will address this with our maintenance team to ensure such situations are handled promptly in the future. We truly value your feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. Best regards, Fanny Hedon - Customer experience coordinator

The perfect Hotel

Customer review rating 5.0/5

Keith. F. Business - Confirmed reviews ALL

Dear KEITH F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie, Guest Relation Manager

Great stay with great staff

TripAdvisor rating 5.0/5

Cruiser31856252489 Friends getaway - TripAdvisor review

Dear Mister, Thank you very much for your kind feedback! We're delighted to hear you enjoyed your stay, especially our friendly staff, comfortable accommodations, and the dining experience. It’s wonderful to know that our team could make your visit even more enjoyable. We appreciate your note on the room temperature and will keep it in mind to ensure every detail adds to the comfort of our guests. We look forward to welcoming you back for another great experience! Kind regards,

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Other web-users rate our hotel

  • 265 reviews 8.8/10 Location
  • 623 reviews 6.4/10 Room
  • 772 reviews 8.7/10 Service
  • 9 reviews 2.2/10 WiFi
  • 338 reviews 8.3/10 Vibe
  • 314 reviews 8.3/10 Breakfast
  • 184 reviews 6.5/10 Cleanliness
  • 128 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.