Mercure Reims Parc des Expositions Hotel

Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,074 reviews

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Hotel extras

  • A 10-minute drive from Rheims Champagne-Ardenne TGV train station

  • Fine dining

  • New Mercure bedding

  • Meeting area measuring 3014 sq. ft. (280 m²)

  • Free private car park

ALLSAFE approved hotel

Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin, BP 308
51688 REIMS
France

GPS:49.2357, 4.070269

Telephone +33 3 26 05 00 08

Fax +33 3 26 85 64 72

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'ArTdoise - Brasserie Maison

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

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Our accommodation(s)

The Mercure Reims Parc des Expositions has bright, comfortable, functional, air-conditioned rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,074 reviews

TripAdvisor Rating  3.5/5  224 reviews

REIMS ST

Customer review rating 4.5/5

T M. Couples - Confirmed reviews ALL

A very nice hotel conveniently located good size rooms, very nice staff and a very good breakfast

Dear TERRY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie, Guest Relation

Good Location and Great Staff

Customer review rating 4.5/5

Alan G. Couples - Confirmed reviews ALL

This is a very nice hotel and a bit quirky with nice food good public areas and great friendly staff

Dear ALAN G., Thank you for your comment, we pass on your compliments to our entire team. The satisfaction of our customers is our priority! We look forward to welcoming you back to our establishment. Sincerely, Lucie Guest Relation

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Mainly good experience. It was amazing and a disappointment that we couldn’t come in to the hotel at Saturday the 8 October because there was some football players. The guard’s stopped us for going in and we had to wait about 0,5 hours. The hotel didn’t inform us anyhow about this topic. We got the feeling that your customers are not equally threated. I ask you to answer to me why this happened (J.…) and why we should choose your hotel in the future.

Dear HIEKKA J., We thank you for your comment following your stay in our establishment. We are sorry for the reception that was reserved for you was not up to your expectations. Indeed the day of your arrival, our hotel received a very famous French soccer team. Security measures have been put in place to limit the movement of crowds. However, it is not normal that you were not warned and we apologize again. Please know that this situation was exceptional and that the satisfaction of our customers is our priority. We hope that you will give us a chance to make up for it during your next stay in our establishment. Sincerely Lucie, Guest Relation

The staff is amazing!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I have stayed at this hotel several times in 2022 and the staff is the reason why this place works! They are so accomodating and actually friendly and actually seem like they want to work there. It is very warm and nice to stay at a this hotel as an American in fRance who does not speak french.

Dear APRIL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain GARCIA Adjoint de direction

Great stay

Customer review rating 4.5/5

Robert F. Couples - Confirmed reviews ALL

This hotel ticks all the boxes

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lucie Melas Guest Relation

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Other web-users rate our hotel

  • 233 reviews 8.5/10 Location
  • 661 reviews 6.8/10 Room
  • 668 reviews 8.3/10 Service
  • 8 reviews 9.3/10 WiFi
  • 325 reviews 8.5/10 Vibe
  • 324 reviews 6.7/10 Breakfast
  • 215 reviews 8/10 Amenities
  • 186 reviews 6.7/10 Cleanliness

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