Mercure Reims Parc des Expositions Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,124 reviews

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Mercure Reims Parc des Expositions Hotel - Image 1
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2 rue Gabriel Voisin, BP 308, 51688 REIMS, France

Description

Hotel extras

  • Meeting room for professional and family events

  • Free car park with 120 spaces

  • Electric vehicle charging stations in the parking lot

  • The 3rd largest in France, the Christmas Market runs from Nov 26 to Dec 28

  • Restaurant offering seasonal cuisine

Our accommodation(s)

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Hotel location

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin, BP 308
51688 REIMS
France

GPS:49.2357, 4.070269

Telephone
Fax +33 3 26 85 64 72

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ARTDOISE - BRASSERIE MAISON

Our Brasserie Maison, in the heart of the Ecoparc business center, is a friendly, gourmet destination. Our chef combines all the classic dishes and regional specialties that only he knows how to make.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,124 reviews

Customer review rating 4.5/5

Donaldson J. Couples - Confirmed reviews ALL

We visit a few times a year on our way down to Italy - always a good visit. The only thing you need to change is the pillows please! Have some better ones available….

Dear Mr. Donaldson, Thank you for your kind feedback regarding your experiences ! We are delighted to hear that you consistently enjoy our staff, food, and the convenient location. Your suggestion about the pillows has been duly noted, and we appreciate your input as we strive to enhance guest comfort. We look forward to welcoming you back on your next trip to Italy. Ianis, Chargé Relation Client Mercure Reims Parc des Expositions

Customer review rating 4.5/5

Stany V. Couples - Confirmed reviews ALL

solution oriented staff, great parking facilities, qualitative breakfast, comfortable rooms,

Dear Stany, Thank you for taking the time to share your positive experience. We are delighted to hear that you appreciated our friendly and solution-oriented staff, along with our comfortable rooms and great parking facilities. It is particularly gratifying to know that you enjoyed our qualitative breakfast. Your feedback is invaluable to us as we strive to provide an exceptional experience for all our guests. Ianis, Guest Relation Officer Mercure Reims Parc des Expositions

Customer review rating 4.0/5

Holly S. Couples - Confirmed reviews ALL

We liked the hotel and vibe and restaurant and the staff were friendly and welcoming. The room was a little disappointing re limited coffee and tea options, and no milk. And the shower head had to be held while showering or it pointed at the wall which wasn't ideal (room 209).

Madame S., Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour parmi nous. Nous sommes ravis de lire que vous avez apprécié l’ambiance de l’hôtel, notre restaurant ainsi que l’accueil chaleureux et le professionnalisme de nos équipes. Votre satisfaction sur ces points est très encourageante pour l’ensemble de nos collaborateurs. Nous sommes toutefois sincèrement désolés pour les désagréments rencontrés en chambre. Vos remarques concernant le choix de boissons chaudes ainsi que l’absence de lait sont bien prises en compte. De même, le problème lié au pommeau de douche a été transmis à notre équipe technique afin qu’une intervention soit réalisée rapidement. Votre retour est précieux et nous permet d’améliorer la qualité de nos prestations. Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement satisfaisante. Bien cordialement, Ianis, Chargé Relation Client

Customer review rating 4.5/5

Yoji T. Business - Confirmed reviews ALL

All in advance request were made, comfortable, friendly staff

Hello, Thank you very much for youor excellent rating and kind comment. We are delighted to hear that your stay was comfortable and that our team was able to accommodate all your requests. It is always a real pleasure to welcome you to the Hôtel Mercure Reims Parc des Expositions, and we are already looking forward to welcoming you again next year. Kind regards, Ianis, Guest Relations Manager😊

Customer review rating 5.0/5

Harry R. Solo - Confirmed reviews ALL

Clean, comfortable , warm , friendly . Very easy driving stop over before onward home journey to ferry.

Dear Harry R., Thank you for taking the time to share your positive experience at Hôtel Mercure Reims Parc des Expositions. We are delighted to hear that you found our hotel clean, comfortable, and warm, as well as our team friendly. It is gratifying to know that our location served as a convenient stop on your journey. We look forward to welcoming you back in the future. Best regards, Lucie, Customer Relations Manager Mercure Reims Parc des Expositions

Other web-users rate our hotel

  • 246 reviews 8.6/10 Location
  • 587 reviews 6.5/10 Room
  • 701 reviews 8.7/10 Service
  • 7 reviews 6.8/10 WiFi
  • 325 reviews 8.4/10 Vibe
  • 284 reviews 8.3/10 Breakfast
  • 193 reviews 7.8/10 Amenities
  • 184 reviews 7.2/10 Cleanliness

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