ibis Styles Reims Centre Cathédrale Hotel 3 stars

good experience, with some room for improvement in terms of quietness (lot of noise at night)... Good breakfast (orange juice, eggs,...)

As always in an Ibis hotel all what is needed is there. Good breakfast buffet.

Family stay on way back to UK from Ardeche.

We stopped for one night on route to our holiday location. Hotel was clean, and our family room had the kids sofa bed ready and waiting. We were able to park in the secure, hotel car park for €11 - there was another cheaper public pay car park right opposite the hotel. We had a roof box so preferred the one behind a security gate. Hotel only seemed to have one staff member doing everything including the queue of people attempting to check in. I felt sorry for him. Covid protocols present and adhered to by visitors and staff. The location is also really good. Right by the river, close to main road and a short walk up to main town with cathedral, shops and restaurants.

Disappointed that restaurant shut but no mention of this on website

We were on a stopover on our way back to England and it was an ideal hotel for our purposes. It’s less than a 10 minute walk to the cathedral, there is a secure car park ( although it is small so you have to arrive early to score a space) and the beds are really comfortable. The breakfast is good and we thought it was good value for money.

We have stayed at this hotel before. It is an ideal stopover point with particularly easy access for cars. It's position near the centre of Reims makes it easy for access to the city by walking. We had a problem with our initially-allocated room because the air conditioning was leaking. As soon as I went to reception, were given another room without question. The bed is very comfortable and the showering facilities are also of a high standard. COVID has made a lot of things quite difficult. The hotel has tried very hard to put all the right provisions in place. It means that everywhere you go, your enjoyment is a little bit compromised but they have done well here.

As a long Loyal Customer of the Accor Hotel Group I must say that we are highly disappointed about the behaviour fo the staff at IBIS Styles Reims Centre Cathédrale. The hotel seemed to be saving in all possible matters starting from the rooms - this was the very first IBIS where there was not even a single power socket in the bath room. The front desk officer claiming to be responsible for the hotel during the holiday of her superior was really impolite towards us. We were wondering to the officer why they are offering only ONE welcome drink related to the ALL Accor Card holder despite that the room had TWO customers. One is welcome and the other is NOT WELCOME. Is it really worth of saving extremenly little money and giving very very bad feeling for the loyal customer. We think that IBIS Reims and it's staff is UNWELCOMING the loyal customers. The front desk officer even laughded to us when discussing about the matter, which is extremely impolite. The worst was that the woman at the desk was lying to us stating very strictly that NOT A SINGLE ACCOR HOTEL IN THE WHOLE FRANCE provides the welcome drink to both customers at the same room as the Loyal Card Holder is. That is of course a lie, because we have stayed in many Accor hotels in France and also on trip the procedure was the normal - one welcome drink for both Loyal customers. As staff Member I would really consider how could I ever fix the major failures and the very disrecpectful behavior towards the Loyal customer. This kind of disrespectful attitude really makes loyal customers angry and makes us really to think why should we ever even continut to use Accor hotels. This kind of impolite behaviour, lying and saving very little in totally wrong issues really makes us Loyal Customers extremely disappointed. The hotel was furious about the COVID-19 unlike all the other Accor hotels we stayed in France in July. The breakfast was orgnized in a very redicilous way - it's so funny to say that it is because of the safety of customers. It seemed to be aiming to save as much money as possible. Mayby the pleasure of controlling the customers was also the motivation considering the overall attitude of the staff?

Very poor price and quality ratio. The hotel seemed to be saving in all possible matters starting from the rooms - this was the very first IBIS where there was not even a single power socket in the bath room. The front desk officer claiming to be responsible for the hotel during the holilday of her holiday was really impolite towards us. The hotel was furious about the COVID-19 unlike all the other Accor hotels we stayed in France in July. The breakfast was orgnized in a very redicilous way - it's so funny to say that it is because of the safety of customers. It seemed to be aiming to save as much money as possible. Mayby the pleasure of controlling the customers was also the motivation considering the overall attitude of the staff? We were wondering why they are offering only ONE welcome drink related to the ALL Accor Card holder depite that the room had TWO customers. Is it really worth of saving extremenly little money and giving very very bad feeling for the loyal customer. We think that IBIS Reims and it's staff is UNWELCOMING the loyal customers. The front desk officer even laughded to us when discussing about the matter, which is extremely impolite. The worst was that the woman was lying to us stating very strictly that NO ACCOR HOTEL IN FRANCE provides the welcome drink to both cutomers at the same room as the Loyal Card Holder is. That is of course a lie, because we have stayed in many Accor hotels in France and also on trip the procedure was the normal - one welcome drink for both Loyal customers. As staff Member I would really consider how could I ever fix the major failures and the very disrecpectful behavior towards the Loyal customer. This kind of disrespectful attitude really makes loyal customers angry and makes us really to think why should we ever even continut to use Accor hotels. This kind of impolite behaviour, lying and saving very little in totally wrong issues really makes us Loyal Customers extremely disappointed.

Brilliant and safe protection against covid 19 made the stag so much better

Nice hotel, very central ... giving us the chance to see Reims cathedral that night before eating. Rooms were clean and comfortable - kids were able to hook Switch up to TV so they were sorted. Breakfast lovely - nice amount of choice and kid friendly. Staff very accommodating.

We recently stayed for a night at the Ibis Styles Reims Centre Cathedrale. In the last few years we have stayed at a lot of Ibis hotels and have found them, on the whole, very good value. This however was the exception! I booked the hotel because we were coming back from Sweden with a full car and wanted a hotel with parking, which this hotel on its web-site says that it has. However, on arrival, the receptionist (who was unhelpful to the point of rudeness) stated that the parking was full up and that we would have to use a public car park which was rather annoying. Otherwise the hotel is not too bad although the interior decoration, especially in the bedrooms is terrible! Compared to other Ibis hotels that we have stayed in, it was also rather expensive. We would not stay there again!

Excellent, central position very near to the cathedral. Good and comprehensive breakfast. Easy and convenient public parking in front of the entrance. Friendly and easy service. Fresh look. Very nice hall/reception.

I used to like very much the Styles way. But it changed. Very heavy decoration of the room with dark colors in the walls, besides the wall paper with strong patterns. Besides this, the new concept is quite confusing: the reception counter was eliminated, and some arriving guests are quite lost. But the breakfast was very good.

A very reasonable priced hotel close to the city centre. The hotel is within walking distance of the city centre and the cathedral. The rooms are clean with comfortable beds. A self service breakfast is available which has ample food tasty items to chose from (no English breakfast). I would have given a full stars but for the fact that the hotel providing plastic tumblers in plastic bags in the bathrooms when I feel they could use a more environmental friendly option. I would advise book a park place as the car park is very small and parking in the area is very difficult.