ibis Styles Reims Centre Cathédrale 3 stars

Customer review rating (ALL Rating) 4.1/5 1,329 reviews

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Description

Hotel extras

  • A 10-min walk from the cathedral, Palais des Congrès and A. Delaune stadium

  • Paid private parking with 13 non-bookable spaces // Public car parks nearby

  • Fully air-conditioned hotel

  • Clef Verte certified

  • 2 meeting rooms

Our accommodation(s)

Hotel location

ibis Styles Reims Centre Cathédrale

21 Boulevard Paul Doumer
51100 REIMS
France

GPS:49.24981, 4.02556

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

NOTRE BAR

Our bar is a friendly place to meet with friends or colleagues. Discover its card game theme and enjoy one of our local drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,329 reviews

Customer review rating 4.5/5

John N. Friends - Confirmed reviews ALL

Very pleasant overnight stay.

Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location, cleanliness, and the assistance of our staff during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Styles Reims Centre Cathédrale

Customer review rating 3.0/5

Vinicius D. F. Couples - Confirmed reviews ALL

Ok, it is may... even though, with outside temperatures below 10 degrees centigrade it is not acceptable that a hotel with this price does not offer heating in the rooms.

Customer review rating 1.5/5

M T. Couples - Confirmed reviews ALL

Major building work is currently being carried out, work is from 9am until 6pm, this was not published on the website, there is a lot of noise and dust throughout the hotel. Our first room had a missing panel under the shower, leaving exposed earth cables. Staff agreed to move us but not until the following day. The water was switched off at various times which we weren't told about, again due to the renovation work. The on-site car park is €11 per day, the car park 10ft over the road is €4 per day! Overall, not the usual Ibis experience.

Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences you encountered during your stay. The situation you describe, particularly regarding the noise, dust, water interruptions, and the condition of your initial room, does not reflect the level of service we aim to provide. We fully understand your disappointment. Major renovation works are currently taking place within the hotel, from 9 a.m. to 6 p.m., in order to meet Accor group standards and significantly improve the comfort of our facilities. We acknowledge that this information should have been more clearly communicated prior to your arrival, and we apologize for this oversight. Regarding the room change, we regret that we were unable to offer you an immediate solution and thank you for your understanding. As for the parking, we would like to clarify that the hotel parking is private, secure, and exclusively reserved for our guests, which explains the price difference compared to the nearby public parking. We sincerely hope to have the opportunity to regain your trust during a future stay once the renovations are completed.

Customer review rating 4.5/5

Jeffrey C. Solo - Confirmed reviews ALL

The rooms are basic, but very clean. The staff was very friendly and efficient. It is just a short walk to the Cathedral area and shopping/restaurant areas. If you use your lodgings as a base from which to explore, this hotel will work.

Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and appreciated the cleanliness of our rooms. Our team's commitment to providing friendly and efficient service is truly important to us, and we are pleased that it enhanced your experience. We hope to welcome you back on your next visit to Reims. Best regards, ibis Styles Reims Centre Cathédrale

Customer review rating 3.0/5

Michel J. Solo - Confirmed reviews ALL

A note in the lift warned of the refurbishment work in the hotel, but the smell of fresh paint on the fourth floor -where my room was - was strong. I was also disturbed by traffic noise. I ordered a pizza: although the topping was nice and well cooked, the base was overcooked and mostly black. So plenty that could have been better.

Thank you for sharing your experience at ibis Styles Reims Centre Cathédrale. We appreciate your feedback regarding the refurbishment work and understand that the smell of paint and traffic noise impacted your stay. We are committed to enhancing guest comfort during this period. Additionally, I will ensure your comments on the pizza quality are addressed with our culinary team to improve our offerings. Your insights are invaluable in our pursuit of excellence. Goodbye, ibis Styles Reims Centre Cathédrale

Other web-users rate our hotel

  • 719 reviews 8.9/10 Location
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  • 742 reviews 9.1/10 Service
  • 5 reviews 9.1/10 WiFi
  • 574 reviews 7.8/10 Breakfast
  • 455 reviews 4.2/10 Comfort
  • 272 reviews 2.3/10 Amenities
  • 217 reviews 5.8/10 Cleanliness

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