greet Hotel Marseille Centre Saint Charles 2 stars

Customer review rating (ALL Rating) 4.3/5 832 reviews

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Description

Hotel extras

  • Central Hotel: 5-min. walk from the Canebière and the Old Port

  • Close to the Saint Charles TGV station, Les Capucins tram + Canebière metro

  • Food/bar area for lovers of fresh, regional produce

  • Breakfast based on local and seasonal products

Our accommodation(s)

Hotel location

greet Hotel Marseille Centre Saint Charles

4, Allee Leon Gambetta
13001 MARSEILLE
France

GPS:43.2990717, 5.3810269

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  832 reviews

Customer review rating 1.5/5

Chinedu M. Friends - Confirmed reviews ALL

There was a cockroach in the bathroom. The tiles were dirty in the bathroom, the toilet was also quite dirty with limescale in the toilet. No iron to use. The shower wasn’t great pressure

Dear Chinedu, Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you encountered during your stay, particularly regarding the cleanliness of the bathroom. The presence of an insect and the condition you described do not reflect our usual standards, and we sincerely apologize for this experience. Please rest assured that your comments have been immediately shared with our housekeeping and maintenance teams so that a thorough inspection and corrective actions can be carried out without delay. Regarding the iron, it is available upon request at the reception — we regret that this information was not clearly communicated to you. We genuinely hope to have the opportunity to regain your trust and provide you with a much more satisfactory experience in the future. Kind regards, The Hotel Team

Customer review rating 4.5/5

Lidia S. Couples - Confirmed reviews ALL

Good location, comfortable, very nice staff, eco-hotel with colourful 2nd hand furniture and items

Dear Lidia, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our location, the comfort of your stay, and the friendliness of our team. We are also glad that our eco-friendly concept and colorful second-hand furniture added to your experience. It was a pleasure to welcome you, and we hope to have the opportunity to host you again soon. Kind regards, The Hotel Team

Customer review rating 4.0/5

Martin J. Families - Confirmed reviews ALL

Rooms basic and bunk bed squeezed in as family room when it’s basically a standard room and a small alcove with a bunk bed shoved in

Customer review rating 5.0/5

Michael O. Friends - Confirmed reviews ALL

very comfortable rooms and bed

Customer review rating 3.5/5

Michael D. Couples - Confirmed reviews ALL

Okay hotel, breakfast was good with local products, the room was okay

Other web-users rate our hotel

  • 497 reviews 9.1/10 Location
  • 649 reviews 6.2/10 Room
  • 608 reviews 9.5/10 Service
  • 11 reviews 8.1/10 WiFi
  • 268 reviews 7.8/10 Cleanliness
  • 240 reviews 7.5/10 Breakfast
  • 114 reviews 7.6/10 Value
  • 94 reviews 6.7/10 Amenities

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