Hotel Mercure Marseille Canebière

Customer review rating (ALL Rating) 4.6/5 964 reviews

Hotel Mercure Marseille Canebière - Image 1
Hotel Mercure Marseille Canebière - Image 2
Hotel Mercure Marseille Canebière - Image 3
Hotel Mercure Marseille Canebière - Image 4
48 La Canebiere, 13001 Marseille, France

Description

Hotel extras

  • Located in the city center, ideal for a stopover in Marseille

  • A 5-min walk from the Old Port and 10 min from Saint Charles train station

  • A bistronomic restaurant with chef Noël Baudrand

  • Dedicated spaces for seminars and business meetings

  • Green Key certification

Our accommodation(s)

Hotel location

Hotel Mercure Marseille Canebière

48 La Canebiere
13001 Marseille
France

GPS:43.296986, 5.379321

Telephone
Fax +33 4 65 58 56 92

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CAPUCIN

On La Canebière near the Old Port, discover chef Noël Baudrand's refined cuisine using fresh & local products, in a Haussmannian setting blending traditional & modern. https://www.brasserielecapucin.com/

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  964 reviews

TripAdvisor Rating  4.0/5  187 reviews

Certificate of excellence 2024

Will be back

Customer review rating 4.5/5

Dobromila Families - Confirmed reviews ALL

I loved the location and the cleanliness of the hotel (towels, linen). The breakfasts were also amazing, as well as the responsiveness of the reception team. The only bad thing was that we had a room linked with another one with a very thin door and we heard literally everything from there. And the windows were terribly dirty. The Le Capucin restaurant is so so, just not to our liking, but it was comfortable to have it there. Generally - I will be back for sure. I would also like to receive info about the pre authorisation before we came. I paid cash for the whole stay but the hotel asked me to block a certain amount anyway (it is difficult if you are a planner like me…).

Top stay

Customer review rating 5.0/5

Bruno H. Business - Confirmed reviews ALL

Excellent team, great silent room, tasty breakfast and fast checkout

Adrien & Lorenzo , wow!

TripAdvisor rating 5.0/5

Coastal55288954115 Couples - TripAdvisor review

I have recently stayed in this hotel, the room is lovely , the hotel is comfortable, slept really good , buffet breakfast was lovely for those who want something stress free. Despite what some reviews say , this was overall a good experience , the location is ideal , walking distance to main touristic attractions. Of course like any big city you will see that there are certain characters hanging about the place but the police station is right up the street from the hotel, and the police is often patrolling up and down. After a stressful and difficult arrival in France , Lorenzo welcomed us at reception. His calm demeanour was contagious immediately, he was a pleasure to deal with. Adrien was fantastic. Any query I had , he would get down to immediately without hesitation. I am a light sleeper and got moved to a lovely comfortable and noise free room in 0.2 seconds after requesting it. He is a professional and he will get far in his career & life. He maintains a professional profile and works hard. Most importantly, these two employees went beyond their area of work as they helped me track down my suitcase that I had left at the airport.. they were so tempestive in resolving this , Adrien dealt on the phone with the conversation as my French is not good enough, Lorenzo also assisted. After less a than an hour he had made sure our suitcase was put aside safely aside for us and easy to pick up the next day. I can’t say thank you enough. Adrien sei grandioso! This goes with saying all the other staff was also amazing. A girl at reception whose name I don’t remember, gave me amazing recommendations for a good crème brûlée! She was 10/10. Please tell them.

Good experience all around

Customer review rating 4.0/5

Katie B. Couples - Confirmed reviews ALL

Staff were very helpful! The room had a good amount of space, and all the essentials. Great location about two minutes’ walk from the old port

Dear Katie B., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, appreciated our helpful staff, and found the location convenient. We hope to welcome you back soon for another pleasant experience. Best regards, Hôtel Mercure Marseille Canebière Vieux-Port

Central stay

Customer review rating 3.5/5

Daniela Families - Confirmed reviews ALL

Central stay in clean room. Not enough space to store the clothes, not able to open the window in the room or use the balcony. Breakfast - OK; could be better in a 4 star hotel; vegetables (eg: tomatoes, cucumber) not fresh in the days of our stay.

Dear Daniela, Thank you for your feedback. We appreciate your comments regarding room storage and the breakfast quality. We continuously aim to enhance our services and will take your observations into consideration for future improvements. Best regards, Hôtel Mercure Marseille Canebière Vieux-Port

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Other web-users rate our hotel

  • 656 reviews 8.8/10 Location
  • 771 reviews 7.6/10 Room
  • 729 reviews 9.3/10 Service
  • 9 reviews 8.3/10 WiFi
  • 458 reviews 6.8/10 Comfort
  • 412 reviews 9/10 Breakfast
  • 259 reviews 8/10 Cleanliness
  • 162 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.