Hotel Mercure Marseille Canebière Vieux-Port 4 stars

Customer review rating (ALL Rating) 4.5/5 1,011 reviews

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Description

Hotel extras

  • Located right in the city center, ideal for a stopover in Marseille

  • A 5-minute walk from the Old Port and 10 minutes from the St-Charles train station

  • Dedicated spaces for seminars, business meetings and coworking

  • Green Key certified

  • A gourmet breakfast with local inspiration

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Hotel Mercure Marseille Canebière Vieux-Port

48 La Canebiere
13001 Marseille
France

GPS:43.296986, 5.379321

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR - LE CAPUCIN

Steps from the Old Port, our bar warmly welcomes you with a selection of homemade drinks and pastries. Make yourself comfortable in our cozy interior or enjoy some gentle sunshine on our charming terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,011 reviews

Customer review rating 5.0/5

Imad S. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Iko T. Solo - Confirmed reviews ALL

Customer review rating 2.5/5

Mark P. Families - Confirmed reviews ALL

Dear Mark P., Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you appreciated our location, which is indeed a highlight for many of our guests. However, we regret that your experience did not fully meet your expectations. We value your comments and will continuously strive to enhance our services for future visits. Sophie GALLON - Director

Customer review rating 3.0/5

Brett G. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Divya K. Business - Confirmed reviews ALL

Dear Divya K., Thank you for taking the time to share your experience during your recent stay with us. I am pleased to hear that you found our staff, particularly Lea, to be helpful and communicative. Our team strives to ensure that all guests feel welcomed and supported throughout their stay. However, I sincerely apologize for the cleanliness issues you encountered in your room. Maintaining high standards of cleanliness is a priority for us, and it is disappointing to learn that we fell short in this instance. I understand how exhausting travel can be, and it is unacceptable for you to have experienced such discomfort upon arrival. I appreciate your feedback regarding the absence of conditioner and the state of the room, as it helps us identify areas for improvement. Should you choose to stay with us again, I encourage you to reach out to our team immediately should any concerns arise. Your comfort and satisfaction are of utmost importance to us. Sincerely, Sophie GALLON- Directrice

Other web-users rate our hotel

  • 607 reviews 8.6/10 Location
  • 769 reviews 7.5/10 Room
  • 727 reviews 8.8/10 Service
  • 443 reviews 6.8/10 Comfort
  • 341 reviews 8.5/10 Breakfast
  • 277 reviews 7.8/10 Cleanliness
  • 146 reviews 8.6/10 Vibe
  • 16 reviews 2.4/10 Bar

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