Hotel Mercure Marseille Canebière

Information message

Hotel Mercure Marseille Canebière

Customer review rating (ALL Rating) 4.4/5 750 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • 90 very comfortable rooms for business or family travel

  • Meals available at lunch and dinner time from room service menu

  • Meeting room to organize your events

  • Metro and tram stop outside the hotel

  • 19th century Haussmann building and unique rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Mercure Marseille Canebière

48 La Canebiere
13001 Marseille
France

  • By plane

    MARSEILLE PROVENCE At 26km / 16 miles

  • By train

    NOAILLES At 0.5km / 0.31 miles

  • By train

    SAINT CHARLES At 0.8km / 0.5 miles

GPS:43.296986, 5.379321

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LE CAPUCIN

Our accommodation(s)

Our guest reviews

Our guest reviews for
Hotel Mercure Marseille Canebière

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  750 reviews

TripAdvisor Rating  4.0/5  113 reviews

Perfect location!

Customer review rating 4.5/5

Rena K. Couples - Confirmed reviews ALL

A very well appointed hotel very close to the old port but to less touristy areas too. Staff were polite and helpful, the room was clean and quiet. We enjoyed our stay at the Mercure hotel as much as we enjoyed Marseille.

very well located, close to the Vieux Port

Customer review rating 4.5/5

Nat Couples - Confirmed reviews ALL

we were surprised, our room was very quiet (on back street) and hotel is very well located in the heart of Marseille

Great stay

Customer review rating 5.0/5

Gd Business - Confirmed reviews ALL

Everything was great: the welcome, the room, and the breakfast.

Great staff, lovely updated room

Customer review rating 4.5/5

Jackms64 Couples - Confirmed reviews ALL

Spur of the moment booking, spent one night here, loved the staff who were very helpful and updated, clean and bright room. Will visit again.

Great stay

Customer review rating 4.5/5

Digby Friends - Confirmed reviews ALL

Staff were very friendly, helpful and facilities good.

A friendly hotel in a good location.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Sleep was disrupted by noise from the alley behind the hotel - probably due to the first floor room position. Otherwise friendly and helpful staff and an enjoyable stay.

Consequent stay

Customer review rating 4.0/5

Gio Friends - Confirmed reviews ALL

Good location and above all clean, modern and comfortable. Looks like a safe space in what else is a rather sketchy neighborhood. Flexible staff, we graciously received a late checkout and were helped with required documents to print. Breakfast offer is a bit limited.

Nice hotel

Customer review rating 4.0/5

Sheri Couples - Confirmed reviews ALL

Our third stay in this hotel. We like the central location, clean rooms, friendly staff and good breakfast. There are many comments about the location being supposedly dangerous, but we like the Noailles market (People pay to have local guided tours!) and unless you are actually looking to buy contraband, just say “No, merci” and the sellers won’t bother you. Once when I slipped on an orange peel four guys hanging around rushed to help me up. Just beware of pick-pockets as you would in any location. The only problem I have with the hotel is the slippery plastic bathtubs and showers and lack of grab bars. This seems to be a problem in all Accor hotels. I bring my own rubber tub mat with me.

Dear SHERI G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. We are really proud of our location in the heart of the city !- We are glad you experienced the kindness of the marseille's people ! We hope to welcome you back soon in our sunny city ! Kind regards, Front office

Well located for site seeing and good stay

Customer review rating 4.5/5

Philip Couples - Confirmed reviews ALL

Good breakfast, Well located for site seeing, nice room, friendly staff !

Dear PHILIP V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office

Excellent

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Parfaite

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Excellent spot!

Customer review rating 5.0/5

Gabriel C. Couples - Confirmed reviews ALL

Location was in the Heart of Marseille.

Dear GABRIEL C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 3.5/5

Kate Business - Confirmed reviews ALL

The hotel was nice but Im still waiting for my invoice…

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

modern, clean hotel but not a welcome feeling

TripAdvisor rating 4.0/5

ChriVdm TripAdvisor review

I rarely had such an unpersonal feeling in a hotel. The hotel is nice, with modern rooms, soundproof (with windows closed, although police/firebrigade/ambulance sirenes can be heard) and a vibrant neighbourhood (Marocco feeling). But what was missing for us was a warm welcome. We stayed 8 nights and half of the time there was nobody at the reception and when there was somebody, they hardly looked up from the laptop to say welcome or 'bonjour' when we entered the lobby, the doors only being 4 meters in front of the small reception desk. Very strange and sad, since that could have been the little extra to get an even better rating and in fact it really disturbed us, not being used to such a cold ambiance when entering a hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in Marseille