Name: 4-star hotel in Marseille - Mercure Marseille Canebière Vieux-Port - ALL - ALL
Address: 48 La Canebiere, Marseille, 13001, FR
Telephone: +33465585691
Rating: 4.5

Hotel Mercure Marseille Canebière Vieux-Port

Hotel for travellers looking for local and authentic experiences

You are in the very heart of Marseille! A stone's throw from the Old Port, near Saint-Charles train station and the World Trade Center, ideally located on the famous Canebière avenue, your hotel was built in one of the 19th century Haussmann-style buildings of the former Îlot des Feuillants. This complex has been completely renovated to create a modern space with a touch of Provence.

The Mercure Marseille Canebière Vieux-Port hotel has 90 comfortable rooms including 18 privilege rooms, 3 privilege suites, and a magnificent privilege room with terrace, with breathtaking views of Notre Dame de la Garde. It also offers a seminar and reception service with 3 fully equipped meeting rooms.

From the hotel, you can easily access Marseille's sightseeing spots and iconic places on foot or by public transport. Explore the city of Marseille and visit the Mucem museum, Cosquer Cave, Cours Julien...

Located in downtown Marseille, next to the Old Port, with easy access to all points of interest: Notre Dame de la Garde, the Mucem, the old Panier district, the cliffs of the Calanques, the islands...
Welcome home.

Sophie GALLON, Hotel Management

Hotel extras

Located right in the city center, ideal for a stopover in Marseille
A 5-minute walk from the Old Port and 10 minutes from the St-Charles train station
Dedicated spaces for seminars, business meetings and coworking
Green Key certified
A gourmet breakfast with local inspiration

Our accommodation(s)

Room

Classic Room - 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room - 2 single beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Room - 1 double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Suite - Ideal for a family - 1 double bed and 1 two-person sofa bed

4 pers. max
34 m² / 365 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

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Room

Privilege Room, terrace with view of Notre Dame de la Garde - 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Balcony or Terrace

See availabilities

Hotel location

Hotel Mercure Marseille Canebière Vieux-Port

48 La Canebiere
13001 Marseille
France

GPS:43.296986, 5.379321

+33 4 65 58 56 91

+33 4 65 58 56 92

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BAR - LE CAPUCIN

Steps from the Old Port, our bar warmly welcomes you with a selection of homemade drinks and pastries. Make yourself comfortable in our cozy interior or enjoy some gentle sunshine on our charming terrace.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 50 m² / 538.195 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 994 reviews

Christophe G. Families - 4/9/2026 Confirmed reviews ALL

While the hotel is described as Vieux‑Port, it is in reality between the Noailles / Belsunce area. The surroundings felt busy and not very welcoming, with significant street activity, particularly at night. We were offered what was presented as an upgrade from a suite to two connecting rooms, but were twice asked to pay a supplement (at check-in and then at check-out), which was confusing. In practice, it did not feel like an upgrade: the rooms were on the 3rd floor facing the street, without double glazing, and were extremely noisy (tram bell, traffic, street cleaning), making sleep difficult. The rooms were clean and functional, but the overall service did not meet the standards we usually experience at Mercure or other Accor hotels. As an Accor member, this stay was below expectations.

Cher Monsieur, Nous vous remercions d’avoir pris le temps de partager votre retour et nous sommes sincèrement désolés d’apprendre que votre séjour n’a pas été pleinement à la hauteur de vos attentes. Concernant le confort sonore, nous souhaitons préciser que nos chambres sont bien équipées de fenêtres en double vitrage. Toutefois, l’animation du quartier et certains bruits extérieurs (circulation, tramway, nettoyage de la voirie) peuvent malheureusement se faire entendre, notamment en soirée et durant la nuit, et cela reste indépendant de notre volonté. Nous tenons également à clarifier un point important : aucun supplément relatif à la chambre ou au surclassement n’a été facturé. Seuls les petits-déjeuners ont été ajoutés à votre note, conformément à votre réservation. Nous regrettons néanmoins si cela a pu prêter à confusion lors de votre séjour. Enfin, en raison d’une contrainte de disponibilité au moment de votre arrivée, nous avons cherché la solution la plus confortable possible et avons fait de notre mieux pour vous proposer deux chambres communicantes afin de répondre au mieux à vos besoins. Nous sommes désolés si cette alternative n’a pas correspondu à vos attentes. Nous vous présentons à nouveau toutes nos excuses et espérons avoir l’opportunité de vous accueillir de nouveau afin de vous offrir une expérience plus agréable et conforme aux standards Mercure. Sophie GALLON- Directrice

Arianna Z. Couples - 4/7/2026 Confirmed reviews ALL

From this type of property and star rating, there are some unquestionable amenities that need to be in the room. Such as : coffee machine, shampoo, conditioner, welcome kit, slippers and possibly bath robe. I would also suggest a deep clean to the hair dryer bag. In case windows cannot be opened- this needs to be transparently communicated. Overall good quality of sleep , the bed was comfortable and the shower water pressure was perfect! Also good job hsk team!

Dear Arianna, Thank you for taking the time to share your feedback following your stay at the Mercure Marseille Canebière Vieux-Port. We are pleased to hear that you enjoyed a good night’s sleep, the comfort of the bed, and the excellent water pressure in the shower. We also sincerely thank you for your kind words regarding our housekeeping team. Regarding your comment about in-room amenities, please allow us to clarify that our **Standard rooms fully comply with the 4-star classification requirements as well as Mercure brand standards**. For guests seeking additional comfort and extra amenities such as **bathrobes, slippers and an enhanced welcome set**, we recommend our **Privilege rooms and suites**, which are specifically designed to offer a more premium experience. That being said, we sincerely apologize for the condition of the hair dryer bag, which does not reflect our quality standards. Your remark has been shared with our housekeeping team to ensure closer attention to this detail. Finally, thank you for mentioning the windows. We understand your point and will work on communicating this information more transparently prior to arrival. We truly appreciate your constructive feedback and hope to have the pleasure of welcoming you back soon. Kind regards, Sophie GALLON- GM

Louis W. Couples - 4/4/2026 Confirmed reviews ALL

Room excellent but breakfast a little disappointing

Hello, Thank you for your feedback. We are delighted to hear that you found the room excellent. However, we regret that the breakfast did not meet your expectations. Your comments will be taken into consideration as we continuously strive to enhance our offerings. Best regards, Hôtel Mercure Marseille Canebière Vieux-Port

Alexandru S. Business - 3/22/2026 Confirmed reviews ALL

I stayed 10 days the linen and towels were never changed. The breakfast is a joke, a disaster! Avoid this hotel, score 1

dear guest, We would like to sincerely apologize for your experience, which does not reflect the level of service we strive to provide. Regarding the linen and towels, as part of our environmental commitment as a Green Key certified establishment, they are changed upon request in order to reduce our ecological impact. That being said, for a 10-day stay, we should indeed have been more attentive and clearly informed you of this option, or taken the initiative to offer a change. We are also sorry that the breakfast did not meet your expectations. We make every effort to offer a varied and generous selection, which is why we would have sincerely appreciated more detailed feedback on what did not meet your expectations so that we can improve. Your comments are taken very seriously and will be shared with our teams. We nevertheless hope to have the opportunity to regain your trust during a future stay. Kind regards, Sophie GALLON-General Manager

Monique S. Friends - 3/17/2026 Confirmed reviews ALL

A refaire

Chère Monique S., Nous vous remercions sincèrement pour votre évaluation positive. Nous sommes ravis d'apprendre que vous avez apprécié la localisation, la cordialité de notre équipe ainsi que le confort et l'espace de votre chambre. Nous espérons vous accueillir de nouveau très bientôt. Cordialement, Hôtel Mercure Marseille Canebière Vieux-Port