Hotel Mercure Marseille Canebière Vieux-Port 4 stars

Name: 4-star hotel in Marseille - Mercure Marseille Canebière Vieux-Port - ALL - ALL
Address: 48 La Canebiere, Marseille, 13001, FR
Telephone: +33465585691
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,003 reviews

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48 La Canebiere, 13001 Marseille, France

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Hotel Mercure Marseille Canebière Vieux-Port

Hotel for travellers looking for local and authentic experiences

You are in the very heart of Marseille! A stone's throw from the Old Port, near Saint-Charles train station and the World Trade Center, ideally located on the famous Canebière avenue, your hotel was built in one of the 19th century Haussmann-style buildings of the former Îlot des Feuillants. This complex has been completely renovated to create a modern space with a touch of Provence.

The Mercure Marseille Canebière Vieux-Port hotel has 90 comfortable rooms including 18 privilege rooms, 3 privilege suites, and a magnificent privilege room with terrace, with breathtaking views of Notre Dame de la Garde. It also offers a seminar and reception service with 3 fully equipped meeting rooms.

From the hotel, you can easily access Marseille's sightseeing spots and iconic places on foot or by public transport. Explore the city of Marseille and visit the Mucem museum, Cosquer Cave, Cours Julien...

Located in downtown Marseille, next to the Old Port, with easy access to all points of interest: Notre Dame de la Garde, the Mucem, the old Panier district, the cliffs of the Calanques, the islands...
Welcome home.

Sophie GALLON, Hotel Management

Hotel extras

Located right in the city center, ideal for a stopover in Marseille
A 5-minute walk from the Old Port and 10 minutes from the St-Charles train station
Dedicated spaces for seminars, business meetings and coworking
Green Key certified
A gourmet breakfast with local inspiration

Our accommodation(s)

Room

Classic Room - 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

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Room

Classic Room - 2 single beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

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Room

Privilege Room - 1 double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)

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Room

Suite - Ideal for a family - 1 double bed and 1 two-person sofa bed

4 pers. max
34 m² / 365 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

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Room

Privilege Room, terrace with view of Notre Dame de la Garde - 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Balcony or Terrace

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Hotel location

Hotel Mercure Marseille Canebière Vieux-Port

48 La Canebiere
13001 Marseille
France

GPS:43.296986, 5.379321

+33 4 65 58 56 91

+33 4 65 58 56 92

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BAR - LE CAPUCIN

Steps from the Old Port, our bar warmly welcomes you with a selection of homemade drinks and pastries. Make yourself comfortable in our cozy interior or enjoy some gentle sunshine on our charming terrace.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 50 m² / 538.195 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,003 reviews

Parveen A. Couples - 7/5/2026 Confirmed reviews ALL

Domagoj V. Families - 7/5/2026 Confirmed reviews ALL

For a seasoned Marseille visitor, you walk down the bustling Canebière and get to this little Mercure joint - fully renovated, still feeling the scent of recent final touches to the place. Extremely available staff, and a surprisingly rich breakfast choice for a hotel in this category. Rooms are new and bathrooms beautiful. And A/C is positioned in a way that does not disturb sleep. 2 min walk from Vieux Port, close to St Charles and even closer to Cours Julien. If you like Marseille like I do, it’s a great choice.

Tania L. Couples - 6/23/2026 Confirmed reviews ALL

Andreia O. D. Solo - 6/16/2026 Confirmed reviews ALL

I really enjoyed the hotel. only thing is that I was not aware of the difficulty to arrive at the hotel. there is a market just behind and there is always police and lots of people making it difficult for taxis to get there. not very safe in the evening either. but staff super friendly and helpful, great breakfast, comfy room. easy walk to vieux port, le panier. easy to take the bus to the notredame. really liked the experience.

Sumita V. Solo - 6/5/2026 Confirmed reviews ALL

I was given a connecting room and felt unsafe given that I was a solo female traveller. Was met with a little unhappiness at reception when I requested for a room change. Also, I requested ahead for a high floor. The room change landed me in the first floor. View was nice but felt unsafe the entire time because people from the street could look directly into my room. Lilya and the other receptionist on day duty were quite friendly and provided helpful hints to explore around Marseilles. Overall the room cleanliness was pretty good and I liked the housekeeping, except it was not super thorough in the bathroom. Nevertheless, convenient enough location for me to wander. Thankfully the AC worked.

Dear Madam, Thank you for taking the time to share your experience following your stay with us. We are sincerely sorry to learn that you did not feel completely safe in the room that was assigned to you. We fully understand that when travelling alone, certain aspects such as room location or the presence of a connecting door can be particularly important. We would, however, like to provide some clarification regarding our connecting rooms: when these rooms are sold individually, the connecting doors remain locked and secured on both sides. They can only be opened when both rooms are booked together. Nevertheless, we regret that this room configuration caused you any discomfort during your stay. We are also sorry that your request to change rooms gave you the impression that it was not well received by our reception team. This is certainly not the level of service we aim to provide. We have also taken note of your comments regarding the room location, despite your request for a higher floor, as well as the lack of privacy due to the visibility from outside. We are, however, delighted to read that you appreciated the warm welcome and helpful recommendations provided by Lilya and our reception team, as well as the hotel's convenient location, the air conditioning, and the overall cleanliness of your room. We will be pleased to share your compliments with them. Regarding the bathroom cleaning, we have shared your feedback with our housekeeping team to ensure that our standards continue to improve. Finally, we fully agree that excellent customer service should be delivered consistently to all guests. Please be assured that this is a principle we strive to uphold every day. We hope to have the opportunity to welcome you back and provide you with an experience that better meets your expectations. Kind regards, Management

Web-users rating

Other web-users rate our hotel

604 reviews 8.6/10 Location
752 reviews 7.6/10 Room
725 reviews 9/10 Service
5 reviews 6.5/10 WiFi
434 reviews 6.8/10 Comfort
332 reviews 8.4/10 Breakfast
265 reviews 7.8/10 Cleanliness
154 reviews 8.5/10 Vibe

75 reviews 8.4/10 Location
118 reviews 8.4/10 Room
107 reviews 9.4/10 Service
55 reviews 8.2/10 Breakfast
37 reviews 8/10 Cleanliness
23 reviews 8.4/10 Vibe

50 reviews 8.5/10 Location
62 reviews 7.4/10 Room
72 reviews 8.6/10 Service
31 reviews 8.4/10 Breakfast
25 reviews 8/10 Cleanliness

41 reviews 8.6/10 Location
61 reviews 7.4/10 Room
78 reviews 9.3/10 Service
22 reviews 8.1/10 Breakfast
11 reviews 7.9/10 Cleanliness

20 reviews 8.5/10 Location
33 reviews 7.4/10 Room
37 reviews 8.9/10 Service
11 reviews 8.3/10 Breakfast
11 reviews 7.7/10 Cleanliness
7 reviews 8.3/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Mercure Marseille Canebière Vieux-Port, we offer various amenities including:

Free Wi-Fi and high-speed internet for an additional fee
Gourmet buffet breakfast for an additional fee
Air conditioning and satellite TV
Wheelchair accessibility and meeting rooms
Salle de petit déjeuner and Bar - Le Capucin
Housekeeping and laundry for an additional fee
Pets allowed for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Mercure Marseille Canebière Vieux-Port, check-in is from 02:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Marseille Canebière Vieux-Port regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.