Hotel Mercure Marseille Canebière Vieux-Port 4 stars

Name: 4-star hotel in Marseille - Mercure Marseille Canebière Vieux-Port - ALL - ALL
Address: 48 La Canebiere, Marseille, 13001, FR
Telephone: +33465585691
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,002 reviews

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48 La Canebiere, 13001 Marseille, France

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Hotel Mercure Marseille Canebière Vieux-Port

Hotel for travellers looking for local and authentic experiences

You are in the very heart of Marseille! A stone's throw from the Old Port, near Saint-Charles train station and the World Trade Center, ideally located on the famous Canebière avenue, your hotel was built in one of the 19th century Haussmann-style buildings of the former Îlot des Feuillants. This complex has been completely renovated to create a modern space with a touch of Provence.

The Mercure Marseille Canebière Vieux-Port hotel has 90 comfortable rooms including 18 privilege rooms, 3 privilege suites, and a magnificent privilege room with terrace, with breathtaking views of Notre Dame de la Garde. It also offers a seminar and reception service with 3 fully equipped meeting rooms.

From the hotel, you can easily access Marseille's sightseeing spots and iconic places on foot or by public transport. Explore the city of Marseille and visit the Mucem museum, Cosquer Cave, Cours Julien...

Located in downtown Marseille, next to the Old Port, with easy access to all points of interest: Notre Dame de la Garde, the Mucem, the old Panier district, the cliffs of the Calanques, the islands...
Welcome home.

Sophie GALLON, Hotel Management

Hotel extras

Located right in the city center, ideal for a stopover in Marseille
A 5-minute walk from the Old Port and 10 minutes from the St-Charles train station
Dedicated spaces for seminars, business meetings and coworking
Green Key certified
A gourmet breakfast with local inspiration

Our accommodation(s)

Room

Classic Room - 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

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Room

Classic Room - 2 single beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

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Room

Privilege Room - 1 double bed

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)

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Room

Suite - Ideal for a family - 1 double bed and 1 two-person sofa bed

4 pers. max
34 m² / 365 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

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Room

Privilege Room, terrace with view of Notre Dame de la Garde - 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Balcony or Terrace

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Hotel location

Hotel Mercure Marseille Canebière Vieux-Port

48 La Canebiere
13001 Marseille
France

GPS:43.296986, 5.379321

+33 4 65 58 56 91

+33 4 65 58 56 92

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BAR - LE CAPUCIN

Steps from the Old Port, our bar warmly welcomes you with a selection of homemade drinks and pastries. Make yourself comfortable in our cozy interior or enjoy some gentle sunshine on our charming terrace.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 50 m² / 538.195 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,002 reviews

Brett G. Couples - 7/25/2026 Confirmed reviews ALL

Divya K. Business - 7/18/2026 Confirmed reviews ALL

Dear Divya K., Thank you for taking the time to share your experience during your recent stay with us. I am pleased to hear that you found our staff, particularly Lea, to be helpful and communicative. Our team strives to ensure that all guests feel welcomed and supported throughout their stay. However, I sincerely apologize for the cleanliness issues you encountered in your room. Maintaining high standards of cleanliness is a priority for us, and it is disappointing to learn that we fell short in this instance. I understand how exhausting travel can be, and it is unacceptable for you to have experienced such discomfort upon arrival. I appreciate your feedback regarding the absence of conditioner and the state of the room, as it helps us identify areas for improvement. Should you choose to stay with us again, I encourage you to reach out to our team immediately should any concerns arise. Your comfort and satisfaction are of utmost importance to us. Sincerely, Sophie GALLON- Directrice

Nicholas C. Families - 7/18/2026 Confirmed reviews ALL

Dear Nicholas C., Thank you for your kind words regarding your recent stay at Hôtel Mercure Marseille Canebière Vieux-Port. We are delighted to hear that you appreciated our prime location, the comfort of our beds, and the quiet air conditioning in your room. It is also wonderful to know that you enjoyed our breakfast offerings. Your feedback is invaluable, and we look forward to welcoming you back in the future. Sophie GALLON - Director

Linda B. Families - 7/16/2026 Confirmed reviews ALL

We were put in a room where the air conditioning wasn’t working properly, we complained twice then my daughter went to the lobby to complain again after midnight as out room showed up as 29c. They manage to get the temperature down slightly. We complained again the next day and said if they didn’t fix it the three of us would sleep in the lobby! They sent a man to check and then decided to change our room. The new room was so much cooler.

Dear Linda B., Thank you for taking the time to share your experience with us. I sincerely apologize for the discomfort you experienced during your stay, particularly regarding the air conditioning in your initial room. I understand how important a comfortable environment is for a restful night’s sleep, and I regret that we fell short in this instance. It is our policy to address guest concerns promptly, and I appreciate your persistence in notifying our team about the issue. I am glad to hear that the team was able to find a solution by moving you to a more comfortable room. We strive to ensure all our guests have a pleasant experience, and your feedback is invaluable in helping us improve our services. Should you choose to stay with us again, I encourage you to reach out directly for any needs or concerns during your visit. It is our goal to ensure that all guests feel welcomed and comfortable throughout their stay. Thank you once again for your feedback, and I hope you will consider giving us another opportunity to provide you with a much improved experience. Sincerely, Sophie GALLON - Director

Parveen A. Couples - 7/5/2026 Confirmed reviews ALL

Dear Parveen A., Thank you for your feedback regarding your recent stay at Hôtel Mercure Marseille Canebière Vieux-Port. We are pleased to hear that you appreciated our hotel's convenient location and the cleanliness of your accommodations. However, we regret any inconvenience caused by the oversight in housekeeping and your perception of local interactions. Your comments are valuable, and we will certainly consider them as we strive to enhance our guests' experiences. Sophie GALLON - Director

Web-users rating

Other web-users rate our hotel

602 reviews 8.6/10 Location
756 reviews 7.6/10 Room
733 reviews 8.9/10 Service
5 reviews 6.5/10 WiFi
429 reviews 6.9/10 Comfort
336 reviews 8.3/10 Breakfast
272 reviews 7.9/10 Cleanliness
151 reviews 8.5/10 Vibe

77 reviews 8.5/10 Location
120 reviews 8.3/10 Room
109 reviews 9.3/10 Service
65 reviews 6.9/10 Comfort
58 reviews 8.4/10 Breakfast
40 reviews 8.2/10 Cleanliness
24 reviews 8.4/10 Vibe

50 reviews 8.5/10 Location
65 reviews 7.8/10 Room
74 reviews 8.6/10 Service
39 reviews 7.3/10 Comfort
34 reviews 8.3/10 Breakfast
25 reviews 8.3/10 Cleanliness
13 reviews 4.9/10 Amenities

41 reviews 8.6/10 Location
63 reviews 7.3/10 Room
78 reviews 8.9/10 Service
22 reviews 8.1/10 Breakfast
12 reviews 7.5/10 Cleanliness

20 reviews 8.5/10 Location
33 reviews 7.4/10 Room
38 reviews 8.9/10 Service
11 reviews 8.4/10 Breakfast
11 reviews 7.8/10 Cleanliness
7 reviews 8.3/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Mercure Marseille Canebière Vieux-Port, we offer various amenities including:

Free Wi-Fi and high-speed internet for an additional fee
Gourmet buffet breakfast for an additional fee
Air conditioning and satellite TV
Wheelchair accessibility and meeting rooms
Salle de petit déjeuner and Bar - Le Capucin
Housekeeping and laundry for an additional fee
Pets allowed for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Mercure Marseille Canebière Vieux-Port, check-in is from 02:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Marseille Canebière Vieux-Port regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.