Mercure Marseille Centre Vieux Port Hotel 4 stars

Name: Mercure Marseille Centre Vieux Port Hotel
Address: MARSEILLE, 13001, FRANCE
Telephone: (+33)4/96172222
Rating: 4.3

Customer review rating 4.3/5 5,615 reviews

ALLSAFE approved hotel

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Mercure Marseille Centre Vieux Port Hotel

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+ 23 Services

Mercure Marseille Centre Vieux Port Hotel

Hotel for travellers looking for local and authentic experiences

We are labelled ALLSAFE Bureau Véritas to guarantee the implementation of all health measures and to accommodate you in the best conditions. We are ready and looking forward to welcoming you!

Mr Serge KARLE, Hotel Manager

Located right next to the World Trade Center Marseille Provence, Mercure Marseille Centre Vieux-Port is the ideal place for hosting your professional events. With 1,350 m² of meeting spaces and a private car park, you can organise your business function with peace of mind. Our hotel in Marseille is also designed for couples and fLamilies, who appreciate the lounge bar, fitness centre and views of Notre Dame de la Garde. Be sure to sample the local cuisine and regional specialities served during breakfast.

Nestled in the heart of this ancient Mediterranean city, our hotel in Marseille is well-connected to public transport options, thanks to the nearby Colbert metro station, Belsunce tram stop and several bus stops. You are staying not only in the business district of La Joliette, but also close to the Vieux-Port and its unique atmosphere. You won't want to miss the Marseille History Museum and Les Galeries Lafayette just next door, nor the beautiful MuCEM museum loc

Near the Jardin des Vestiges and a 5 minute walk from the Old Port, Mercure Marseille Centre Vieux Port is the perfect place to relax after your meetings. For your shopping needs, you have direct access from the hotel to the Bourse Shopping Centre.

Hotel extras

Labelled ALLSAFE by Bureau Véritas

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Air conditioned
- Air conditioning
- Manual temperature control
MARSEILLE PROVENCEPaying
Languages spoken at the hotel
- German
- English
- Spanish
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Boutiques/shopping
- Beauty salon (Paying) (nearby)
- Gift shop/newspaper shop (nearby)
- Hairdressing salon (nearby)

BreakfastPaying
1 Bar(s)
Room service
- Hot meals
- Opening hours : Week 12:00-15:00 / 19:00-24:00
- Opening hours : Week-end 19:00-24:00 ( sunday )
Snack & beverage machinePaying

Thalassotherapy centre (nearby)
Fitness centre
Bicycles rentalPaying
Ski hire facilities (nearby)Paying

18 Meeting room(s)
Conventions hotel
Self service business centre

Services in the hotel and nearby

Check-in from 12h00 - Check out up to 12h00

In summary

Parking
Airport shuttle
Fitness centre
Accessibility for people with reduced mobility
Spa
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- High speed transmission line (Extra)
- WiFi at the hotel
- WiFi in the communal areas

Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High Speed WiFi
- High speed transmission line (Extra)
- WiFi at the hotel
- WiFi in the communal areas

On site

Parking Bourse -1 Level

On site

0 Bar(s)
Buffet
Cold snacks
Snack and beverage machine (Extra)

0 Bar(s)
Breakfast

Buffet
Room service

Cold snacks
Self-service catering(Extra)

Snack and beverage machine (Extra)

Spa - Fitness Center

Spa - Fitness Center

11 Meeting room(s)
Self service business center

11 Meeting room(s)
Business centre

Self service business center

Bodybuilding equipment/Gym

Sports activities

Bodybuilding equipment/Gym

- MARSEILLE PROVENCE (Extra)
- MRS (Extra)
- 12 floors
- 120 non-smoking rooms
- 200 rooms
- 36 connecting rooms
- 36 family rooms
- 5 rooms for people with reduced mobility
- Arabic
- English
- German
- Italian
- Portuguese
- Spanish
Air Conditioning
- Iron at reception
- Safe deposit box at reception
- Shoe shine machine

Airport shuttle(Extra)
- MARSEILLE PROVENCE (Extra)
- MRS (Extra)
Hotel informations
- 12 floors
- 120 non-smoking rooms
- 200 rooms
- 36 connecting rooms
- 36 family rooms
- 5 rooms for people with reduced mobility
Languages spoken at the hotel
- Arabic
- English
- German
- Italian
- Portuguese
- Spanish
Service And Equipment

Air Conditioning
Services available at reception
- Iron at reception
- Safe deposit box at reception
- Shoe shine machine

Hotel location

Mercure Marseille Centre Vieux Port Hotel

1 rue Neuve Saint Martin
13001 marseille
france

Tel: +33496172222

Fax: (+33)4/96172233

Contact email :

Check-in from 12h00

Check out up to 12h00

MARSEILLE PROVENCE : NAVETTE AEROP GARE ST CHARLES
RTM : 83 VIEUX PORT
RTM : 1 COLBERT
RTM : 2 BELSUNCE COLBERT

By plane
MARSEILLE PROVENCE At 25km / 15.54 miles - Shuttle paying
By train
SAINT CHARLES At 2km / 1.24 miles

GPS :43.298807, 5.375029

Our accommodation(s)

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

Rooms (5)

Classic Room with 1 double bed

Max. number of persons: 2
Area: From 22 m² / 237 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Superior Room with 1 king-size bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Privilege Room with 1 double bed

Max. number of persons: 2
Area: From 30 m² / 323 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Classic Room with twin beds

Accessible room

Max. number of persons: 2
Area: From 22 m² / 237 sq ft
Views: Garden View, City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Superior Room with 1 king-size bed and 1 sofa bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: Garden View, City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Rooms

Our restaurants and bars

LE FRIOUL

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 18
Maximum size: 415 m²
Maximum capacity: 300 people
Maximum banquet capacity: 300 people

Find out more

excellent

Serge D. Families - 30/09/2020 Confirmed reviews ALL

aucune remarque negative

Great location

Al M. Business - 08/09/2020 Confirmed reviews ALL

Great hotel, well-maintained, excellent service, quiet location. I’ve stayed here several times and I’m sure will stay here many times in the future. Highly recommend.

Very poor, 2nd worst Mercure I’ve ever stayed at!

Virginia S. W. Couples - 23/08/2020 Confirmed reviews ALL

Very Bad service at the check in counter, no motivation, they didn’t want to speak English. Filthy and difficult access to the hotel but mostly to the parking lot. No toiletries or hygiene products available. Poor quality breakfast.

Great room

Loic Friends - 19/08/2020 Confirmed reviews ALL

Great welcome, great room, but scary enforcement of covid protection protocol

Good stay but....

Romeo Couples - 18/08/2020 Confirmed reviews ALL

Arrive nearly at 12am, drove for 5 hours and tired, it was unfortunately complicated to access hotel from the parking space. Both elevators from the parking space in the Bourse Center (different building) at that time wasn't working and we need to use the stairs 3x go up with the big luggage in our own way found out where to go out because there were gated area and took time to think how to get out because the gates were locked. Then we go down again using stairs because thought it was wrong stairs to exit until we found the security to ask and we go up again by stairs. At last the security helped us to push hidden button to open the locked gate. The room was nice and the team was great for preparing birthday greeting card and small gifts. The hotel area just nearby Vieux-Port. Only lack of informations to your future guest about where to park and access to your hotel. In future, it's better the hotel's team email parking map to your guest prior arrival. Thanks.

less than average definitely not a 4 star hotel.

Maya K. Couples - 17/08/2020 Confirmed reviews ALL

VERY disappointed. Would have been okay if the rate per night was way less. Rooms look poor with dust everywhere, no toiletries we had to ask for a tiny soap at the front desk. Let's not talk about the front desk a disaster. Moreover, I found hair in the bathroom and bed. The bed was not comfortable, the coffee machine was not working ... They definitely don't deserve or have the standards of a 4 stars.

Luc Business - 14/03/2020 Confirmed reviews ALL

Easy to park, close to vieule port

Bad stay

Y. F. Business - 11/03/2020 Confirmed reviews ALL

I lost contacte by Email wifi no working very poor very desipointed

Correct

S. Business - 24/02/2020 Confirmed reviews ALL

Correct

Satisfaite

Rachida B. Couples - 07/01/2020 Confirmed reviews ALL

Satisfaite

Pleasant and enjoyable vacation

D&m C. Couples - 26/12/2019 Confirmed reviews ALL

Friendly, kind and helpful staff. Comfortable room with amazing views towards the harbor (8th floor). Great location for hiking, public transportation and shopping. Excellent breakfast. If we return to Marseille in the future, we will certainly return to this hotel.

Nice

Alberto Business - 13/12/2019 Confirmed reviews ALL

Was a good time there :)

Well positioned and comfortable hotel.

workmancolin Couples - 11/09/2019 TripAdvisor review

The hotel is very close to St Charles railway station and the Vieux Port. There is building work ongoing in the area which is a nuisance but the hotel is very comfortable with large well fitted rooms and an excellent quality bed.

Good hotel

jorisopanen Couples - 21/07/2019 TripAdvisor review

Good value of money. Great location. Big shopping center is near. Easy walk to the old harbour and the center of the city. Silent and clean room. Breakfast is great. Car parking is not best, difficult find an exit and go to hotel.

Dear guest, I thank you for having time to share your experience. I hope we will have the pleasure to welcome you again soon.

Poor Service VS the Hotel fees.

732abdelk Business - 14/07/2019 TripAdvisor review

Poor Service VS the Hotel fees. You call the central desk and you can stay all.day long for a service. the breakfast is NOT for.a 4stars hotel. The customer feels very well the cost saving of Mercure Hotel!! Quality decreasing.

A very good hotel in Marseille centre

silless Couples - 07/05/2019 TripAdvisor review

Large beautiful room. Helpful staff. Good breakfast. Free soft drinks from minibar and Nespresso machine in rooms. Above all, the hotel is situated some 200 meters from the Vieux Port. Recommend strongly this hotel!

Dear guest, I am glad that you enjoyed your stay with us and thank you for taking the time to share your satisfaction, we look forward to seeing you again.

Refurbished but seems to be operating on a shoestring

pamelab76 Couples - 12/04/2019 TripAdvisor review

Thin towels, paper cups and three teabags in rooms. The sink in our room was blocked, after two requests was fixed. No concierge and no information where restaurants were. When you are in a foreign city!!!!!! had dinner in on the first night. An inedible soggy club sandwich. Big chunks of lettuce and a sliver of ham. To top it off,we are Accor + members. After being asked to show our card were reluctantly given a welcome drink. Our membership was noted when we booked. Not happy

Dear guest, I offer you our sincerest apologies for not being able to satisfy you better,I assure you that our greatest desire is to satisfy each of our customers and we regret not having succeeded

A Few Days in Marseille

Jim B Couples - 23/08/2018 TripAdvisor review

Mercure Marseille is ideally located - close to the old port and short walk to centre of Marseille.The staff were friendly and check-in and check-out was efficient.Room was most comfortable and good size and the bathroom was spacious.there is a convenient bar / restaurant area, reasonably priced and quiet.Overall a very enjoyable stay

Dear Customer I thank you for taking the time to share your enthusiastic comments following your last stay with us at Mercury Marseille Old Town Center. I hope we will have the opportunity to welcome you again for a future stay in Marseille

Good location and within all transport facilities

JashanR94 Couples - 12/08/2018 TripAdvisor review

Enjoyed our stay and staff welcoming and helpful. Only problem is that they have used 2 single bed to form a double bed . I guess this is quite common in Europe. Safe was not working and it was repaired the following day and also offered me alternative safe in their reception. Hence, I had no problem worth that. I will definitely return back if I will visit Marseille again.

Dear guest, I am delighted that you have had a good stay with us at Mercury Marseille Old Town Center and am happy to hear that we have been responsive to your feedback. I hope we will have the pleasure of welcoming you back if you return to Marseille.

Reliable, efficient, comfortable

bergas2018 Business - 22/07/2018 TripAdvisor review

Excellent stay, warm & efficient service at the reception on both days. Comfortable room (Privilege category). Poor wifi connection however, unless sitting near the door. Good lounge area, great barman. Excellent hotel location.

Dear Guest, I would like to thank you for your pleasant comments about your recent stay in our hotel Mercure Marseille Center, I will share your comments comments with my team, it will encourage the staff. I hope to have the opportunity to welcome you again soon. Best regards,

Our most recent 20 reviews

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