Mercure Marseille Centre Vieux Port Hotel 4 stars

Name: Mercure Marseille Centre Vieux Port Hotel
Address: MARSEILLE, 13001, FRANCE
Telephone: (+33)4/96172222
Rating: 4.3

Customer review rating 4.3/5 5,532 reviews

ALLSAFE approved hotel

Mercure Marseille Centre Vieux Port Hotel

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+ 23 Services

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Mercure Marseille Centre Vieux Port Hotel

Hotel for travellers looking for local and authentic experiences

We are labelled ALLSAFE Bureau Véritas to guarantee the implementation of all health measures and to accommodate you in the best conditions. We are ready and looking forward to welcoming you!

Mr Serge KARLE, Hotel Manager

Located right next to the World Trade Center Marseille Provence, Mercure Marseille Centre Vieux-Port is the ideal place for hosting your professional events. With 1,350 m² of meeting spaces and a private car park, you can organise your business function with peace of mind. Our hotel in Marseille is also designed for couples and fLamilies, who appreciate the lounge bar, fitness centre and views of Notre Dame de la Garde. Be sure to sample the local cuisine and regional specialities served during breakfast.

Nestled in the heart of this ancient Mediterranean city, our hotel in Marseille is well-connected to public transport options, thanks to the nearby Colbert metro station, Belsunce tram stop and several bus stops. You are staying not only in the business district of La Joliette, but also close to the Vieux-Port and its unique atmosphere. You won't want to miss the Marseille History Museum and Les Galeries Lafayette just next door, nor the beautiful MuCEM museum loc

Near the Jardin des Vestiges and a 5 minute walk from the Old Port, Mercure Marseille Centre Vieux Port is the perfect place to relax after your meetings. For your shopping needs, you have direct access from the hotel to the Bourse Shopping Centre.

Hotel extras

Labelled ALLSAFE by Bureau Véritas

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Air conditioned
- Air conditioning
- Manual temperature control
MARSEILLE PROVENCEPaying
Languages spoken at the hotel
- German
- English
- Spanish
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying)Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Boutiques/shopping
- Beauty salon (Paying)(Nearby)
- Gift shop/newspaper shop(Nearby)
- Hairdressing salon(Nearby)

BreakfastPaying
1 bar(s)
Room service
- Hot meals
- Opening hours : Week 12:00-15:00 / 19:00-24:00
- Opening hours : Week-end 19:00-24:00 ( sunday )
Snack & beverage machinePaying

Thalassotherapy centre (Nearby)
Fitness centre
Bicycles rentalPaying
Ski hire facilities (Nearby)Paying

18 meeting room(s)
Conventions hotel
Self service business centre

Hotel location

Mercure Marseille Centre Vieux Port Hotel

1 rue Neuve Saint Martin
13001
marseille
france

Tel: +33496172222

Fax: (+33)4/96172233

Contact email :

Check-in from 12h00

Check out up to 12h00

MARSEILLE PROVENCE : NAVETTE AEROP GARE ST CHARLES
RTM : 83 VIEUX PORT
RTM : 1 COLBERT
RTM : 2 BELSUNCE COLBERT

By plane
MARSEILLE PROVENCE At 25km / 15.54 miles - Shuttle paying
By train
SAINT CHARLES At 2km / 1.24 miles

GPS :43.298807, 5.375029

Our accommodation(s)

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

Classic Room with 1 double bed

Max. number of persons: 2
Area: From 22 m² / 237 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Superior Room with 1 king-size bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Privilege Room with 1 double bed

Max. number of persons: 2
Area: From 30 m² / 323 sq ft
Views: City View, Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Classic Room with twin beds

Accessible room

Max. number of persons: 2
Area: From 22 m² / 237 sq ft
Views: Garden View, City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Superior Room with 1 king-size bed and 1 sofa bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: Garden View, City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Iron
TV room service ordering

Rooms

Our restaurants and bars

LE FRIOUL

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 18
Maximum size: 415 m²
Maximum capacity: 300 people
Maximum banquet capacity: 300 people

Find out more

excellent

Serge D. Families - 30/09/2020 Confirmed reviews ALL

aucune remarque negative

Great location

Al M. Business - 08/09/2020 Confirmed reviews ALL

Great hotel, well-maintained, excellent service, quiet location. I’ve stayed here several times and I’m sure will stay here many times in the future. Highly recommend.

Very poor, 2nd worst Mercure I’ve ever stayed at!

Virginia S. W. Couples - 23/08/2020 Confirmed reviews ALL

Very Bad service at the check in counter, no motivation, they didn’t want to speak English. Filthy and difficult access to the hotel but mostly to the parking lot. No toiletries or hygiene products available. Poor quality breakfast.

Great room

Loic Friends - 19/08/2020 Confirmed reviews ALL

Great welcome, great room, but scary enforcement of covid protection protocol

Good stay but....

Romeo Couples - 18/08/2020 Confirmed reviews ALL

Arrive nearly at 12am, drove for 5 hours and tired, it was unfortunately complicated to access hotel from the parking space. Both elevators from the parking space in the Bourse Center (different building) at that time wasn't working and we need to use the stairs 3x go up with the big luggage in our own way found out where to go out because there were gated area and took time to think how to get out because the gates were locked. Then we go down again using stairs because thought it was wrong stairs to exit until we found the security to ask and we go up again by stairs. At last the security helped us to push hidden button to open the locked gate. The room was nice and the team was great for preparing birthday greeting card and small gifts. The hotel area just nearby Vieux-Port. Only lack of informations to your future guest about where to park and access to your hotel. In future, it's better the hotel's team email parking map to your guest prior arrival. Thanks.

less than average definitely not a 4 star hotel.

Maya K. Couples - 17/08/2020 Confirmed reviews ALL

VERY disappointed. Would have been okay if the rate per night was way less. Rooms look poor with dust everywhere, no toiletries we had to ask for a tiny soap at the front desk. Let's not talk about the front desk a disaster. Moreover, I found hair in the bathroom and bed. The bed was not comfortable, the coffee machine was not working ... They definitely don't deserve or have the standards of a 4 stars.

Luc Business - 14/03/2020 Confirmed reviews ALL

Easy to park, close to vieule port

Bad stay

Y. F. Business - 11/03/2020 Confirmed reviews ALL

I lost contacte by Email wifi no working very poor very desipointed

Correct

S. Business - 24/02/2020 Confirmed reviews ALL

Correct

Satisfaite

Rachida B. Couples - 07/01/2020 Confirmed reviews ALL

Satisfaite

Pleasant and enjoyable vacation

D&m C. Couples - 26/12/2019 Confirmed reviews ALL

Friendly, kind and helpful staff. Comfortable room with amazing views towards the harbor (8th floor). Great location for hiking, public transportation and shopping. Excellent breakfast. If we return to Marseille in the future, we will certainly return to this hotel.

Nice

Alberto Business - 13/12/2019 Confirmed reviews ALL

Was a good time there :)

Hotel nice and central but currently on a construction site

Thorsten Business - 06/12/2019 Confirmed reviews ALL

Comfortable hotel but some problems

Anonymous Business - 26/11/2019 Confirmed reviews ALL

There was a problem with the lifts. Only having two lifts for a large hotel was not great, and this was made worse when one lift did not work for the first 1.5 days. The remaining lift was full most times it arrived at my floor. I tried to use the stairs to get to breakfast on my first day but these took me to the fire escape through the building site next door. I eventually ended back in reception and faced the same problem of trying to get a lift up to breakfast. The wifi did not seem to reach all rooms which was problematic.

Quiet, comfortable, efficient

Anonymous Families - 18/11/2019 Confirmed reviews ALL

Everything v good. The breakfast was excellent - the lady serving the eggs and bacon was v pleasant. All staff were polite and friendly. The room was quiet and the beds comfortable. We couldn't understand how the lifts worked and never seemed to arrive on the correct floor - this didn't matter as we were on holiday and weren't in a hurry. A few more wall hooks in the bathroom would have been useful.

Great bed Average neighborhood / location

Arnaud L. N. Friends - 12/11/2019 Confirmed reviews ALL

Great bed - neighborhood is not that great

Very comfortable and very happy with our stay in your hotel.

Anoma U. Families - 11/11/2019 Confirmed reviews ALL

Accommodation was comfortable. Staff friendly. On the whole, a very enjoyable stay. Thank you.

We like the hotel

Karen M. Families - 09/11/2019 Confirmed reviews ALL

The elevator was very much over crowded. The breakfast was good, but we wish more different things.

Great!

Julie, F. O. Friends - 02/11/2019 Confirmed reviews ALL

Close to port, shopping nearby, great water pressure, hot water, comfortable bed, great view of Notre dame de la garde. Clean, everthing you need. Friendly and welcoming staff. No complaints.

Great Location

Gareth Couples - 29/10/2019 Confirmed reviews ALL

Good location. Good price too.

Our most recent 20 reviews

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