Mercure Marseille Centre Vieux Port Hotel 4 stars

Customer review rating 4.3/5 5,532 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Marseille Centre Vieux Port Hotel
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Hotel extras

  • Labelled ALLSAFE by Bureau Véritas

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • MARSEILLE PROVENCEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Bicycles rentalPaying
  • Ski hire facilities (Nearby)Paying
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
Information message

Hotel location

Mercure Marseille Centre Vieux Port Hotel

1 rue Neuve Saint Martin
13001
marseille
france

Tel: +33496172222

Fax: (+33)4/96172233

Check-in from 12h00

Check out up to 12h00

  • MARSEILLE PROVENCE :  NAVETTE AEROP GARE ST CHARLES

  • RTM :  83 VIEUX PORT

  • RTM :  1 COLBERT

  • RTM :  2 BELSUNCE COLBERT

  • By plane

    MARSEILLE PROVENCE At 25km / 15.54 miles - Shuttle paying

  • By train

    SAINT CHARLES At 2km / 1.24 miles

GPS :43.298807, 5.375029

Our accommodation(s)

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering

Superior Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering

Superior Room with 1 king-size bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • TV room service ordering
Rooms

Our restaurants and bars

LE FRIOUL

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 415

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Marseille Centre Vieux Port Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,532 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,538 reviews

excellent

Customer review rating 4.3/5

Serge D. Families - 30/09/2020 Confirmed reviews ALL

aucune remarque negative

Great location

Customer review rating 4.3/5

Al M. Business - 08/09/2020 Confirmed reviews ALL

Great hotel, well-maintained, excellent service, quiet location. I’ve stayed here several times and I’m sure will stay here many times in the future. Highly recommend.

Very poor, 2nd worst Mercure I’ve ever stayed at!

Customer review rating 4.3/5

Virginia S. W. Couples - 23/08/2020 Confirmed reviews ALL

Very Bad service at the check in counter, no motivation, they didn’t want to speak English. Filthy and difficult access to the hotel but mostly to the parking lot. No toiletries or hygiene products available. Poor quality breakfast.

Great room

Customer review rating 4.3/5

Loic Friends - 19/08/2020 Confirmed reviews ALL

Great welcome, great room, but scary enforcement of covid protection protocol

Good stay but....

Customer review rating 4.3/5

Romeo Couples - 18/08/2020 Confirmed reviews ALL

Arrive nearly at 12am, drove for 5 hours and tired, it was unfortunately complicated to access hotel from the parking space. Both elevators from the parking space in the Bourse Center (different building) at that time wasn't working and we need to use the stairs 3x go up with the big luggage in our own way found out where to go out because there were gated area and took time to think how to get out because the gates were locked. Then we go down again using stairs because thought it was wrong stairs to exit until we found the security to ask and we go up again by stairs. At last the security helped us to push hidden button to open the locked gate. The room was nice and the team was great for preparing birthday greeting card and small gifts. The hotel area just nearby Vieux-Port. Only lack of informations to your future guest about where to park and access to your hotel. In future, it's better the hotel's team email parking map to your guest prior arrival. Thanks.

less than average definitely not a 4 star hotel.

Customer review rating 4.3/5

Maya K. Couples - 17/08/2020 Confirmed reviews ALL

VERY disappointed. Would have been okay if the rate per night was way less. Rooms look poor with dust everywhere, no toiletries we had to ask for a tiny soap at the front desk. Let's not talk about the front desk a disaster. Moreover, I found hair in the bathroom and bed. The bed was not comfortable, the coffee machine was not working ... They definitely don't deserve or have the standards of a 4 stars.

Customer review rating 4.3/5

Luc Business - 14/03/2020 Confirmed reviews ALL

Easy to park, close to vieule port

Bad stay

Customer review rating 4.3/5

Y. F. Business - 11/03/2020 Confirmed reviews ALL

I lost contacte by Email wifi no working very poor very desipointed

Correct

Customer review rating 4.3/5

S. Business - 24/02/2020 Confirmed reviews ALL

Correct

Satisfaite

Customer review rating 4.3/5

Rachida B. Couples - 07/01/2020 Confirmed reviews ALL

Satisfaite

Pleasant and enjoyable vacation

Customer review rating 4.3/5

D&m C. Couples - 26/12/2019 Confirmed reviews ALL

Friendly, kind and helpful staff. Comfortable room with amazing views towards the harbor (8th floor). Great location for hiking, public transportation and shopping. Excellent breakfast. If we return to Marseille in the future, we will certainly return to this hotel.

Nice

Customer review rating 4.3/5

Alberto Business - 13/12/2019 Confirmed reviews ALL

Was a good time there :)

Hotel nice and central but currently on a construction site

Customer review rating 4.3/5

Thorsten Business - 06/12/2019 Confirmed reviews ALL

ok

Comfortable hotel but some problems

Customer review rating 4.3/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

There was a problem with the lifts. Only having two lifts for a large hotel was not great, and this was made worse when one lift did not work for the first 1.5 days. The remaining lift was full most times it arrived at my floor. I tried to use the stairs to get to breakfast on my first day but these took me to the fire escape through the building site next door. I eventually ended back in reception and faced the same problem of trying to get a lift up to breakfast. The wifi did not seem to reach all rooms which was problematic.

Quiet, comfortable, efficient

Customer review rating 4.3/5

Anonymous Families - 18/11/2019 Confirmed reviews ALL

Everything v good. The breakfast was excellent - the lady serving the eggs and bacon was v pleasant. All staff were polite and friendly. The room was quiet and the beds comfortable. We couldn't understand how the lifts worked and never seemed to arrive on the correct floor - this didn't matter as we were on holiday and weren't in a hurry. A few more wall hooks in the bathroom would have been useful.

Great bed Average neighborhood / location

Customer review rating 4.3/5

Arnaud L. N. Friends - 12/11/2019 Confirmed reviews ALL

Great bed - neighborhood is not that great

Very comfortable and very happy with our stay in your hotel.

Customer review rating 4.3/5

Anoma U. Families - 11/11/2019 Confirmed reviews ALL

Accommodation was comfortable. Staff friendly. On the whole, a very enjoyable stay. Thank you.

We like the hotel

Customer review rating 4.3/5

Karen M. Families - 09/11/2019 Confirmed reviews ALL

The elevator was very much over crowded. The breakfast was good, but we wish more different things.

Great!

Customer review rating 4.3/5

Julie, F. O. Friends - 02/11/2019 Confirmed reviews ALL

Close to port, shopping nearby, great water pressure, hot water, comfortable bed, great view of Notre dame de la garde. Clean, everthing you need. Friendly and welcoming staff. No complaints.

Great Location

Customer review rating 4.3/5

Gareth Couples - 29/10/2019 Confirmed reviews ALL

Good location. Good price too.

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