Customer review rating 4.3/5 5,572 reviews
ALLSAFE approved hotel
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Labelled ALLSAFE by Bureau Véritas
Check-in from 12h00
Check out up to 12h00
Paying
1 rue Neuve Saint Martin
13001 marseille
france
Check-in from 12h00
Check out up to 12h00
Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.
Number of meeting rooms: 18
Maximum size: 415 m²
Maximum capacity: 300 people
Maximum banquet capacity: 300 people
100% genuine reviews from our guests
Find out moreexcellent
Serge D. Families - 30/09/2020 Confirmed reviews ALL
aucune remarque negative
Great location
Al M. Business - 08/09/2020 Confirmed reviews ALL
Great hotel, well-maintained, excellent service, quiet location. I’ve stayed here several times and I’m sure will stay here many times in the future. Highly recommend.
Very poor, 2nd worst Mercure I’ve ever stayed at!
Virginia S. W. Couples - 23/08/2020 Confirmed reviews ALL
Very Bad service at the check in counter, no motivation, they didn’t want to speak English. Filthy and difficult access to the hotel but mostly to the parking lot. No toiletries or hygiene products available. Poor quality breakfast.
Great room
Loic Friends - 19/08/2020 Confirmed reviews ALL
Great welcome, great room, but scary enforcement of covid protection protocol
Good stay but....
Romeo Couples - 18/08/2020 Confirmed reviews ALL
Arrive nearly at 12am, drove for 5 hours and tired, it was unfortunately complicated to access hotel from the parking space. Both elevators from the parking space in the Bourse Center (different building) at that time wasn't working and we need to use the stairs 3x go up with the big luggage in our own way found out where to go out because there were gated area and took time to think how to get out because the gates were locked. Then we go down again using stairs because thought it was wrong stairs to exit until we found the security to ask and we go up again by stairs. At last the security helped us to push hidden button to open the locked gate. The room was nice and the team was great for preparing birthday greeting card and small gifts. The hotel area just nearby Vieux-Port. Only lack of informations to your future guest about where to park and access to your hotel. In future, it's better the hotel's team email parking map to your guest prior arrival. Thanks.
Our most recent 20 reviews
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