Mercure Marseille Centre Vieux Port Hotel

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Mercure Marseille Centre Vieux Port Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 909 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labelled ALLSAFE by Bureau Véritas

Hotel location

Mercure Marseille Centre Vieux Port Hotel

1 rue Neuve Saint Martin
13001 MARSEILLE
France

  • MARSEILLE PROVENCE:  NAVETTE AEROP GARE ST CHARLES

  • RTM:  83 VIEUX PORT

  • RTM:  1 COLBERT

  • RTM:  2 BELSUNCE COLBERT

  • By plane

    MARSEILLE PROVENCE At 25km / 15 miles

  • By train

    SAINT CHARLES At 2km / 1.24 miles

GPS:43.298807, 5.375029

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE FRIOUL

Our accommodation(s)

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

Our guest reviews

Our guest reviews for
Mercure Marseille Centre Vieux Port Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  909 reviews

TripAdvisor Rating  4.0/5  1,580 reviews

Very good stay

Customer review rating 5.0/5

Juliette B. Families - Confirmed reviews ALL

Arrived early, but we had a room without having to wait. Very welcoming staff. The room was clean.

family and holiday

Customer review rating 5.0/5

M.b. Families - Confirmed reviews ALL

We know well the city so we choose your hotel for comfort, easy to walk around the city and security parking. Vey clean, comfortable and friendly helpful staff. Highly recommended and we will back in the near future.

Central location

Customer review rating 4.5/5

Duli Friends - Confirmed reviews ALL

Fast check in and check out.

Family & relax holiday

TripAdvisor rating 5.0/5

casanijo TripAdvisor review

We know well the city so we choose this hotel for comfort and easy walking around the city. Great hotel ,staff very friendly and helpful, very clean, the parking is excellent and secure so we were able to relax while visiting the city. Very satisfied. Thank You. Thank you.

Super well located

Customer review rating 4.0/5

Catalin B. Business - Confirmed reviews ALL

Lift broke after my 1st night so I had to use the stairs but I got lost. Maybe you should make the evacuation plan easier to understand.

well located, friendly personnel,

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

One comment for improvement: the music at the bar was too loud - not sure the kind of music is appreciated by all. The personnel was chatting, was very loud and nobody offered us a drink - during one hour! Mme Fidele, who was not there with the above group and who just arrived, approached us, offered something to drink and she was very friendly and provided great service. She did a great job.

Central location

Customer review rating 3.0/5

Jim Friends - Confirmed reviews ALL

Hotel staff were always friendly and helpful. Breakfast was very good. The bedroom was disappointing, looked in need of updating and very warm so didn’t sleep too well. Central location but the area did not always feel safe in the evenings. Not much the hotel can do about that.

Close to the Old Port

Customer review rating 4.0/5

Jack L. Business - Confirmed reviews ALL

Short overnight stay prior to an early-morning departure. Close to the restaurants and amenities of the old port, and a circa 1-mile (uphill) walk to the Basilica Notre-Dame de la Garde - worth a visit, if you are into historic buildings and churches

Customer review rating 5.0/5

Antoinette Z. Business - Confirmed reviews ALL

Very pleasant

Customer review rating 4.0/5

Steve Business - Confirmed reviews ALL

Overal experience fine

Customer review rating 4.5/5

Myriam G. Couples - Confirmed reviews ALL

An hotel well located, the room was nice and the breakfast exquisite.

Good Location

Customer review rating 5.0/5

Greg Business - Confirmed reviews ALL

Very professional and friendly hotel staff. Housekeeping attendants were superb. We did experience some annoying mosquitos in the room. In general, our stay was fine and the location was perfect.

Well located

Customer review rating 4.5/5

Jamal E. Y. Couples - Confirmed reviews ALL

Good hotel, very friendly staff. Perfect situation to visit Marseille

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Good

Very well located

Customer review rating 5.0/5

Marius Business - Confirmed reviews ALL

Nice and cosy. Bed was not only properly adjusted.

Well positioned and comfortable hotel.

TripAdvisor rating 5.0/5

workmancolin Couples - TripAdvisor review

The hotel is very close to St Charles railway station and the Vieux Port. There is building work ongoing in the area which is a nuisance but the hotel is very comfortable with large well fitted rooms and an excellent quality bed.

Good hotel

TripAdvisor rating 4.0/5

jorisopanen Couples - TripAdvisor review

Good value of money. Great location. Big shopping center is near. Easy walk to the old harbour and the center of the city. Silent and clean room. Breakfast is great. Car parking is not best, difficult find an exit and go to hotel.

Dear guest, I thank you for having time to share your experience. I hope we will have the pleasure to welcome you again soon.

Poor Service VS the Hotel fees.

TripAdvisor rating 2.0/5

732abdelk Business - TripAdvisor review

Poor Service VS the Hotel fees. You call the central desk and you can stay all.day long for a service. the breakfast is NOT for.a 4stars hotel. The customer feels very well the cost saving of Mercure Hotel!! Quality decreasing.

A very good hotel in Marseille centre

TripAdvisor rating 4.0/5

silless Couples - TripAdvisor review

Large beautiful room. Helpful staff. Good breakfast. Free soft drinks from minibar and Nespresso machine in rooms. Above all, the hotel is situated some 200 meters from the Vieux Port. Recommend strongly this hotel!

Dear guest, I am glad that you enjoyed your stay with us and thank you for taking the time to share your satisfaction, we look forward to seeing you again.

Refurbished but seems to be operating on a shoestring

TripAdvisor rating 1.0/5

pamelab76 Couples - TripAdvisor review

Thin towels, paper cups and three teabags in rooms. The sink in our room was blocked, after two requests was fixed. No concierge and no information where restaurants were. When you are in a foreign city!!!!!! had dinner in on the first night. An inedible soggy club sandwich. Big chunks of lettuce and a sliver of ham. To top it off,we are Accor + members. After being asked to show our card were reluctantly given a welcome drink. Our membership was noted when we booked. Not happy

Dear guest, I offer you our sincerest apologies for not being able to satisfy you better,I assure you that our greatest desire is to satisfy each of our customers and we regret not having succeeded

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