All I will remember of my stay is the 5 large mosquito bites I have all over my body. It was a hot night and with no Aircon we had the window open and a little buzzing friend came in and got me. As someone who is allergic to mosquito bites all of the bites have swelled up beautifully to be around 10cm in diameter. The next night we asked for a fan but there were none. We were also charged for breakfast we didn't eat. It has meant our Marseille stay is one we will try to forget.

Excellent location near St Charles railway, very clean, very professional and courtois staff willing to accommodate the guests's needs.

Upon arrival we were informed that twin beds were available on low floors only, therefore we got a 1st-floor room (#145) on the back of the hotel. Incredibly noisy air-con, plus some loud machine noise nearby, made it impossible for us to sleep. We complained to reception desk and were moved to room #143 next door. The air-con in that second room was nearly noiseless, but loud work noise on the back of the hotel just outside our window woke us up around 4 AM. We slept there 2 nights and had to hunt for mosquitos each night once. But the night staff showed great professionalism and reacted as best as they could. Beds were comfortable and warm, and the shower-room a bit too tiny but practicable (satisfying water pressure and temperature). WC wall in #145 was dirty and needs be painted afresh. Both check-in and check-out procedures smooth and fast.

The only negative point is that you do not offer to have a kettle in the room. Not for tea, but I use a CPAP machine to breathe at night and am supposed to use either purified water or at least boiled water.

I chose the hotel for its location and it did not dissapoint. Being next to the station made visiting the city and the area very easy. The staff were friendly and very helpful. This made it a very pleasant experience that almost made up for the rats in the garden. I know that being downtown by the station it is typical to have a rat from time to tume but I'd suggest you add more traps, it really takes away from an otherwise good memory.

on a adorée

It’s disappointing that a room of 3 persons equipped only 2 plugs. The toilet is in a small bathroom.

The hotel is ideally situated for a short break as it's so close to the train, tram, buses to go everywhere in the area. The personnel is also very nice and the room is clean. However, we will not be returning because of the RATS around the hotel. The issue is not the hotel's itself probably but you could do something to prevent having RATS running around freely on the terrace. This also makes me think if they can get inside, or in the storage room for the food , etc. Rats are gross and wont be returning beacuse of this. Happy with all the rest so its a shame.

I stayed one week at the IBIS Centre St Charles. My room (room 333) was infected with bed bugs and I have been stunk all over my body.

Nice stay. Thanks

well located, friendly people, confortable rood and good food.

Early check ok. Olivier and other staff so friendly. We had stayed in 3 other ibis hotels of same price range by now and Marseille tops the list! Friendly, clean good bar and outdoor area, you can buy 24 hour transport tickets there for 5 euros. Even enjoyed a pinball machine! Actually has space for a nice terrace area. Plus when I had trouble printing tickets Olivier helped me out with no fuss. And Marseille is great!

Good location close to Gare St Charles; large modern hotel, comfortable bedroom, but fairly small bathroom with good breakfast, restaurant & bar., with pleasant outdoor space. Welcoming, helpful staff.

Hotel is a good Ibis. Rooms are bigger than normal and beds and pillows are excellent. Had the best night sleep in a while! Staff are professional, courteous and friendly. Breakfast is good. It is in a central location ideal for the station, port and general siteseeing. Easy to find if you get lost. Only negative was the bathroom shower which wouldn't stay on the pole and had a life of its own!

perfect clean perfect airco absolute silence during the night an excellent breakfast and a schort walk to the departure platform : you have to stay at Ibis Marseille centre gare saint charles .Thank to everybody in the hotel who made this easy and correct