Ibis Marseille Centre Gare Saint Charles Hotel 3 stars

Name: Ibis Marseille Centre Gare Saint Charles
Address: MARSEILLE, 13001, FRANCE
Telephone: (+33)4/91956209
Rating: 4.3

Customer review rating 4.3/5 8,749 reviews

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Ibis Marseille Centre Gare Saint Charles Hotel

Vibrant economy hotel, open to everyone

Welcome to the center of Marseilles! Enjoy your stay in the Phocean city, we will take care of everything. Our buffet breakfast is available every day from 4am. Have an excellent stay!

Grégor Onipenko, Hotel Manager

55 yards (50 m) from the Marseilles TGV train station, the ibis Marseille Centre Gare Saint Charles hotel offers quiet, comfortable, air-conditioned rooms, perfect for business or leisure. The hotel's exceptional location is just a 10 min walk from the do wntown area. The hotel offers direct train and shuttle access to the airport and reduced rates for the train station car park. Costa and MSC shuttles are available from the front of the hotel for cruise departures. You're in the heart of Marseilles!

All the incredible sites in Marseilles are very easy to access by metro, tram or boat. The old port, the historic Panier district, air, MuCEM, the Stade Vélodrome, Notre Dame de la Garde, the Calanques, the Château d'If, L'Estaque, bnb The islands of Friuli, Les Terrasses du Port, Les Docks, Palais Longchamp, La Major Cathedral, the Palais du Pharo, the Corniche, the Vallon des Auffes, red tip, the Goudes, are jewels of our city that you need to see or visit!

Vélodrome stadium 15 mins away - accessible by metro. Ferries to islands/Calanques from the Vieux Port (old port), 10 mins away.

Hotel extras

Close to the Gare St Charles railway station (one minute on foot)
Outdoor private parking - Contact hotel to book - based on availability
Unlimited buffet breakfast every day from 4am to 10am
6 fully equipped and air-conditioned meeting rooms
Restaurant and bar with shaded terraces

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- Wireless Internet connection
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Parking
- Public outdoor parking (Paying)ON REQUEST.
- Public indoor parking (Paying)(Nearby)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility - Contact the hotel
- Wheelchair access
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Airport shuttlePaying
- MARSEILLE PROVENCE (Paying)
- MP2 Aéroport (Paying)
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Want to take advantage of your room from the morning? Choose the early arrival option* and access your room from 9am. Enjoy your stay at ibis! *Subject to availability depending on hotel occupancy
- LATE CHECK-OUT UP TO 4PM (Paying)Want to take your time? Extend your stay and keep your room until 4pm on your departure day. Book now! *Subject to availability depending on hotel occupancy
Laundry
- Dry cleaning / Ironing
- Shoe shine machine

BreakfastPaying
1 restaurant(s)
1 bar(s)

Other sports activities
- Boules/petanque(Nearby)
- Darts

6 meeting room(s)
Web corner
Copy/print service available

Hotel location

Ibis Marseille Centre Gare Saint Charles

Square Narvick
Esplanade Saint Charles
13001
marseille
france

Tel: +33491956209

Fax: (+33)4/91506842

Contact email :

Check-in from 12h00

Check out up to 12h00

NAVETTE AEROPORT : AEROPORT ST CHARLES
Subway M1 : METRO M1 Saint Charles
Subway M2 : METRO M2 Saint Charles

By plane
MARSEILLE PROVENCE At 26km / 15.63 miles - Shuttle paying
By plane
MP2 Aéroport At 26km / 15.63 miles - Shuttle paying
By car
A50 / Sortie 2B Les Ports At 3.6km / 2.23 miles
By car
A55 / EXIT JOLIETTE At 2.3km / 1.43 miles
By car
A7 / EXIT ST CHARLES At 1km / 0.63 miles
By train
MARSEILLE ST CHARLES At 0.1km / 0.06 miles

GPS :43.302828, 5.382614

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The ibis room has everything you need to enjoy your stay.

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Wireless internet in your room
High speed internet
Direct dial telephone

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Wireless internet in your room
High speed internet
Direct dial telephone

Standard 2 Single Beds

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Wireless internet in your room
High speed internet
Direct dial telephone

Premium room with 1 double bed + convertible sofa or bed for 1 person

Max. number of persons: 3
Area: From 19 m² / 205 sq ft

Wireless internet in your room
High speed internet
Direct dial telephone

Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Enjoy our lovely, shaded terrace, open from breakfast to dinner. Treat yourself to our set menus or delicious burgers starting from EUR 14. ibis Kitchen is open to everyone from midday to 2pm and from 7pm to 10:30pm. Bon appétit!

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR-RENDEZ-VOUS

Enjoy a quick snack, a glass of wine while waiting for your train (SNCF train times are displayed at the bar), or a moment on the shaded terrace: Our bar is open from 8am to midnight - try our tasty snacks

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 74 m²
Maximum capacity: 50 people

Find out more

well located for city visit - ideal if using the train services & metro

Andrew Friends - 04/08/2020 Confirmed reviews ALL

immediately beside the St Charles station making it ideal for arrivals by TGV or connections via other train services. easy access to city points of interest on foot or by public transport system. outside bar/restaurant garden spaces.

Very professional staff but a noisy hotel (poor soundproofing)

Sm Solo - 20/07/2020 Confirmed reviews ALL

Noise from top (fourth) floor disturbed my sleep. Uncarpeted floors mean every sound is heard from rooms above, and unfortunately I had very noisy guests directly above me. Reception received other complaint about them but could not relocate me on the first night as the hotel was full. I slept better on the second night on the top floor but noticed a lot of noise from neighbours.

More like half star hotel

Anonymous Couples - 13/07/2020 Confirmed reviews ALL

- sheets and towels weren't changed (just tucked in) - room wasn't really clean and smelled like cigarettes - elevator didn't work - parking was really expensive when compared to the ibis hotel in La Ciotat (17€ per day vs. 3€ per day) - client service was mediocre

Dear GUEST Thank you for taking the time to tell us about your experience .I am sorry that your experience did not meet your expectations. Regarding your room sanity , please know that our reception is open round the clock to prevent or solve any issues. it is our goal to meet your expectations. For the lift , in fact , 1 on the 3 we have , was out of order. it tooks a few days for the provider to come fix it. it is now. Regarding the car park , the difference between rates lies in the location: Marseille and La ciotat. The car park in the station is way more expensive. Hoping to get the chance to accomodate you again. Seghir HADJADJI Adjoint de Direction

Well located, clean and quiet, helpful staff

Selena L. Solo - 26/03/2020 Confirmed reviews ALL

I stayed at the start of the Covid-19 crisis and was on my way home from a cancelled holiday in Cassis. Olivier greeted me on reception and was most helpful, very polite and cheerful. Ibis are lucky to have staff like this working for them! My room was spotlessly clean and quiet. None of the restaurants or cafe's were open but a member of staff Kindly made me coffee.

The best location!

Arina Friends - 23/03/2020 Confirmed reviews ALL

Hotel near the train station and on one level(!) with it - just turn left from the entrance (5' minutes walking distance). It's important if you have hard luggage. Location is very safe and hotel has an inner yard. From other side of building - rental cars (all companies) - very conveniently. Room is within Ibis standards. Good service. French breakfast. City center (main street) starts form the hotel/train station. I really liked this hotel!

Good location

Rafael G. Business - 06/03/2020 Confirmed reviews ALL

The location is great to get to a train, airport shuttle, or metro. The rooms are standard Ibis. I did find the food at the Ibis kitchen to be very good and nicely presented. The prices were reasonable for France.

Dear MAURICIO RAFAEL G. BUSTILLOS, We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service Réception.

Location is perfect

Saddek S. Business - 25/02/2020 Confirmed reviews ALL

Just need to improve the breakfast.

Well located

Anonymous Solo - 18/02/2020 Confirmed reviews ALL

Did not feel very welcome

Dear LISBET J., Thank you for taking the time to tell us about your experience at the ibis Marseille Centre Gare Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service Réception.

Convenient and comfortable

Andy W. Couples - 10/01/2020 Confirmed reviews ALL

Spacious rooms, comfy beds and easy booking system. Would stay in Ibis again. I like the fact you can cancel on day of check-in. Coming from UK it is always nice to have a kettle in the room to make tea, so I missed that but I know this is unusual in France

We stayed in better Ibis before

Monica Families - 30/12/2019 Confirmed reviews ALL

Okay, but rooms are a bit old

very good

R..sivasubramanian Business - 11/12/2019 Confirmed reviews ALL

homely , secured , nice feeeling

Dear SIVASUBRAMANIAN R., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service Réception.

Fabien Business - 27/11/2019 Confirmed reviews ALL

Super

Monsieur J., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marseille Centre Gare Saint-Charles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Service Réception.

need maintenance, small room. good location

Jonathan Solo - 25/11/2019 Confirmed reviews ALL

the room need urgent painting, walls are full of dead mosquitos and dry blood. Mattress thin, very very small bathroom, toilet not comfortable for seating. Location by the train station is good.

Dear JONATHAN B., Thank you for taking the time to tell us about your experience at the ibis Marseille Centre Gare Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service Réception.

Safe and comfortable

Ekaterina Solo - 24/11/2019 Confirmed reviews ALL

The location is pretty good and it is easy to take public transport, though taxi access is complicated. The air conditioning had to be on all the time and it still was a bit cold sometimes. General comfort, safety and welcoming atmosphere are great.

Dear ALEXANDER L., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service Réception.

Good location for reasonable price

Alexey Couples - 23/11/2019 Confirmed reviews ALL

Convenient place for short stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Service Réception.

Good

Véronique Families - 17/11/2019 Confirmed reviews ALL

Good hotel, nice employees but the lifts need to be updated.

Staff not good

Anonymous Couples - 13/11/2019 Confirmed reviews ALL

Staff not anwer question and not see face my face during communication.

Anonymous Business - 02/11/2019 Confirmed reviews ALL

Correct

Comfortable short stay.

Veronique Solo - 01/11/2019 Confirmed reviews ALL

Comfortable beds, good breakfast buffet and equally good dinner menu with healthy options. Staff is always friendly and efficient.

Dear VERONIQUE V., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service Réception.

it was ok.

Thom N. Couples - 27/10/2019 Confirmed reviews ALL

the location of IBIS MARSEILLE CENTRE Gare St.Charles is very good for us,make it is easy to walk for the next day to catch the train again.The hotel staffs was very helpful and nice .THANKS

Our most recent 20 reviews

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