Ibis Marseille Centre Gare Saint Charles Hotel 3 stars

Customer review rating 4.3/5 8,961 reviews

#ALLSAFE Accor

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Ibis Marseille Centre Gare Saint Charles
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Hotel extras

  • Close to the Gare St Charles railway station (one minute on foot)

  • Labeled ALLSAFE Bureau Veritas

  • Unlimited buffet breakfast every day from 4am to 10am

  • 6 fully equipped and air-conditioned meeting rooms

  • Restaurant and bar with shaded terraces

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Web corner
  • Copy/print service available
Information message

Hotel location

Ibis Marseille Centre Gare Saint Charles

Square Narvick
Esplanade Saint Charles
13001
marseille
france

Tel: +33491956209

Fax: (+33)4/91506842

Check-in from 12h00

Check out up to 12h00

  • NAVETTE AEROPORT :  AEROPORT ST CHARLES

  • Subway M1 :  METRO M1 Saint Charles

  • Subway M2 :  METRO M2 Saint Charles

  • By plane

    MARSEILLE PROVENCE At 26km / 15.63 miles - Shuttle paying

  • By plane

    MP2 Aéroport At 26km / 15.63 miles - Shuttle paying

  • By car

    A50 / Sortie 2B Les Ports At 3.6km / 2.23 miles

  • By car

    A55 / EXIT JOLIETTE At 2.3km / 1.43 miles

  • By car

    A7 / EXIT ST CHARLES At 1km / 0.63 miles

  • By train

    MARSEILLE ST CHARLES At 0.1km / 0.06 miles

GPS :43.302828, 5.382614

Our accommodation(s)

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The ibis room has everything you need to enjoy your stay.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Standard 2 Single Beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Premium room with 1 double bed + convertible sofa or bed for 1 person

  • Max. number of persons: 3
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Enjoy our lovely, shaded terrace, open from breakfast to dinner. Treat yourself to our set menus or delicious burgers starting from EUR 14. ibis Kitchen is open to everyone from midday to 2pm and from 7pm to 10:30pm. Bon appétit!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-RENDEZ-VOUS

Non contractual photo

Enjoy a quick snack, a glass of wine while waiting for your train (SNCF train times are displayed at the bar), or a moment on the shaded terrace: Our bar is open from 8am to midnight - try our tasty snacks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 74

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Ibis Marseille Centre Gare Saint Charles

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,961 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,926 reviews

well located

Customer review rating 4.3/5

Jehan Business - 02/10/2020 Confirmed reviews ALL

close to the station and possibility to have a quick dinner

Dear Guest , Thank you for your comments regarding your stay. It is always a pleasure to receive positive feedback. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Seghir HADJADJI Adjoint de Direction

Super

Customer review rating 4.3/5

Anonymous Solo - 02/09/2020 Confirmed reviews ALL

Ras

well located if you need take a train very eairly in the morning

Customer review rating 4.3/5

Olha S. Couples - 31/08/2020 Confirmed reviews ALL

well located if you need take a train very eairly in the morning, nice and quiet terrasse, clean as usual in accor hotel group

15 min from port,ok !

Customer review rating 4.3/5

Camilla Couples - 25/08/2020 Confirmed reviews ALL

Not able to give advice Not all them english speaker

Great stay

Customer review rating 4.3/5

Sonya N. Couples - 21/08/2020 Confirmed reviews ALL

We always stay here when we arrive in Marseille. It’s great for the train station and hire cars. Friendly and attentive staff, rooms are always clean. No restaurant this time, but it is understood due to COVID 19.

well located for city visit - ideal if using the train services & metro

Customer review rating 4.3/5

Andrew Friends - 04/08/2020 Confirmed reviews ALL

immediately beside the St Charles station making it ideal for arrivals by TGV or connections via other train services. easy access to city points of interest on foot or by public transport system. outside bar/restaurant garden spaces.

Very professional staff but a noisy hotel (poor soundproofing)

Customer review rating 4.3/5

Sm Solo - 20/07/2020 Confirmed reviews ALL

Noise from top (fourth) floor disturbed my sleep. Uncarpeted floors mean every sound is heard from rooms above, and unfortunately I had very noisy guests directly above me. Reception received other complaint about them but could not relocate me on the first night as the hotel was full. I slept better on the second night on the top floor but noticed a lot of noise from neighbours.

More like half star hotel

Customer review rating 4.3/5

Anonymous Couples - 13/07/2020 Confirmed reviews ALL

- sheets and towels weren't changed (just tucked in) - room wasn't really clean and smelled like cigarettes - elevator didn't work - parking was really expensive when compared to the ibis hotel in La Ciotat (17€ per day vs. 3€ per day) - client service was mediocre

Dear GUEST Thank you for taking the time to tell us about your experience .I am sorry that your experience did not meet your expectations. Regarding your room sanity , please know that our reception is open round the clock to prevent or solve any issues. it is our goal to meet your expectations. For the lift , in fact , 1 on the 3 we have , was out of order. it tooks a few days for the provider to come fix it. it is now. Regarding the car park , the difference between rates lies in the location: Marseille and La ciotat. The car park in the station is way more expensive. Hoping to get the chance to accomodate you again. Seghir HADJADJI Adjoint de Direction

Well located, clean and quiet, helpful staff

Customer review rating 4.3/5

Selena L. Solo - 26/03/2020 Confirmed reviews ALL

I stayed at the start of the Covid-19 crisis and was on my way home from a cancelled holiday in Cassis. Olivier greeted me on reception and was most helpful, very polite and cheerful. Ibis are lucky to have staff like this working for them! My room was spotlessly clean and quiet. None of the restaurants or cafe's were open but a member of staff Kindly made me coffee.

The best location!

Customer review rating 4.3/5

Arina Friends - 23/03/2020 Confirmed reviews ALL

Hotel near the train station and on one level(!) with it - just turn left from the entrance (5' minutes walking distance). It's important if you have hard luggage. Location is very safe and hotel has an inner yard. From other side of building - rental cars (all companies) - very conveniently. Room is within Ibis standards. Good service. French breakfast. City center (main street) starts form the hotel/train station. I really liked this hotel!

Good location

Customer review rating 4.3/5

Rafael G. Business - 06/03/2020 Confirmed reviews ALL

The location is great to get to a train, airport shuttle, or metro. The rooms are standard Ibis. I did find the food at the Ibis kitchen to be very good and nicely presented. The prices were reasonable for France.

Dear MAURICIO RAFAEL G. BUSTILLOS, We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service Réception.

Location is perfect

Customer review rating 4.3/5

Saddek S. Business - 25/02/2020 Confirmed reviews ALL

Just need to improve the breakfast.

Well located

Customer review rating 4.3/5

Anonymous Solo - 18/02/2020 Confirmed reviews ALL

Did not feel very welcome

Dear LISBET J., Thank you for taking the time to tell us about your experience at the ibis Marseille Centre Gare Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service Réception.

Convenient and comfortable

Customer review rating 4.3/5

Andy W. Couples - 10/01/2020 Confirmed reviews ALL

Spacious rooms, comfy beds and easy booking system. Would stay in Ibis again. I like the fact you can cancel on day of check-in. Coming from UK it is always nice to have a kettle in the room to make tea, so I missed that but I know this is unusual in France

We stayed in better Ibis before

Customer review rating 4.3/5

Monica Families - 30/12/2019 Confirmed reviews ALL

Okay, but rooms are a bit old

very good

Customer review rating 4.3/5

R..sivasubramanian Business - 11/12/2019 Confirmed reviews ALL

homely , secured , nice feeeling

Dear SIVASUBRAMANIAN R., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service Réception.
Customer review rating 4.3/5

Fabien Business - 27/11/2019 Confirmed reviews ALL

Super

Monsieur J., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marseille Centre Gare Saint-Charles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Service Réception.

need maintenance, small room. good location

Customer review rating 4.3/5

Jonathan Solo - 25/11/2019 Confirmed reviews ALL

the room need urgent painting, walls are full of dead mosquitos and dry blood. Mattress thin, very very small bathroom, toilet not comfortable for seating. Location by the train station is good.

Dear JONATHAN B., Thank you for taking the time to tell us about your experience at the ibis Marseille Centre Gare Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service Réception.

Safe and comfortable

Customer review rating 4.3/5

Ekaterina Solo - 24/11/2019 Confirmed reviews ALL

The location is pretty good and it is easy to take public transport, though taxi access is complicated. The air conditioning had to be on all the time and it still was a bit cold sometimes. General comfort, safety and welcoming atmosphere are great.

Dear ALEXANDER L., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service Réception.

Good location for reasonable price

Customer review rating 4.3/5

Alexey Couples - 23/11/2019 Confirmed reviews ALL

Convenient place for short stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Service Réception.

Our most recent 20 reviews

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