ibis Styles Marseille Vieux Port Hotel 3 stars

Customer review rating 4.1/5 591 reviews

ibis Styles Marseille Vieux Port
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Hotel extras

  • Advantage 1

  • Advantage 2

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MARSEILLE PROVENCEPaying
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Styles Marseille Vieux Port

7 Cours Saint Louis
Centre Bourse
7 cours Saint Louis
13001
marseille
france

Tel: +33491541952

Fax: (+33)4/91543456

Contact email

Check-in from 14h00

Check out up to 12h00

  • COURS SAINT LOUIS :  T3 COURS ST LOUIS

  • VIEUX PORT :  M1 VIEUX PORT

  • ROME SAINT LOUIS :  3

  • By plane

    MARSEILLE PROVENCE At 28km / 17.4 miles - Shuttle paying

  • By train

    SAINT CHARLES At 1.7km / 1.06 miles

  • By train

    SAINT CHARLES At 1.7km / 1.06 miles

GPS :43.296086, 5.378054

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room

Standard Room with three single beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
Rooms

Our restaurants and bars

LA CONSTELLATION

Non contractual photo

A moment of relaxation in our hotel bar is just what you need after a day of work or sightseeing. Enjoy a drink in the privacy of this space specially designed for you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Marseille Vieux Port

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

591 reviews

tripadvisor

TripAdvisor Rating 3.5/5

110 reviews

Perfect location with a great staff

Customer review rating 4.1/5

Karen R. Solo - 15/03/2020 Confirmed reviews ALL

The location of this hotel was perfect. As I was alone without a car I was able to go everywhere easily from the hotel. The staff was one of the best I've seen at Ibis Hotels. I was not happy with the breakfast as there was no muesli and the dried fruit available did not taste good. The freshly squeezed orange juice was the best thing served. My room was nice and when the shower flooded on my last night I was moved to an even nicer room.

Very well located and spacious (apart from the lift)

Customer review rating 4.1/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

Ancient lift was charming, but a bit of a struggle with baggage. Generally helpful staff, one of whom recommended the restaurant beneath the hotel, La Mercerie, where we had a wonderful lunch. The room was really spacious; it would have been nice to have a comfortable chair and a good light for reading (other than the bedside light). Only non-alcoholic welcome drinks a bit disappointing.

great city

Customer review rating 4.1/5

Christopher R. W. Couples - 14/02/2020 Confirmed reviews ALL

HAVING STAYED IN ANOTHER IBIS HOTEL IN MARSEILLE IN 2019 WHERE ROOM WAS SMALL AND BREAKFAST FACILITIES VERY CRAMPED WE DECIDED TO TRY OUT THE STYLE GREAT LOCATION NEAR TO THE OLD PORT AND ROOM WAS BIG AND COMFORTABLE FACILITIES SO MUCH BETTER THAN THE OTHER IBIS staff very friendly and helpful breakfast much better too

Great location, friendly and helpful staff

Customer review rating 4.1/5

Paul L. Solo - 08/02/2020 Confirmed reviews ALL

Difficult to find with Google/Apple Maps Because of the recent change of name, but easy if you search by the street name. nice clean hotel friendly staff, fantastic location!

Hotel is very difficult to find and not accessible by automobile. Not worth the price.

Customer review rating 4.1/5

Wayne D. Couples - 06/01/2020 Confirmed reviews ALL

Our GPS sent us through horrible parts of town in an attempt to find this hotel. The confirmation sent by IBIS Hotels contained the wrong address. We spent almost 2 hours trying to find the hotel, and later learned that you cannot get there by car, as the hotel is on a tram line. We had to park 2 blocks away and walk to the hotel; this is not stated anywhere in the hotel information. The front desk staff was friendly and welcoming. However, the room was very minimalistic and the beds uncomfortable. The room was hot, which necessitated having the window open during the night. However, the street next to our room was very noisy at night. We heard people yelling and screaming until about 3am. Although the hotel has some charm, it has many disadvantages. The website needs to be updated to include instructions on where to park and how to get to the hotel, which is on a street designated for trams only (no vehicles). Overall, it was not worth the $102 euros we paid.

Great location. Clean and fresh rooms.

Customer review rating 4.1/5

Thomas Couples - 02/01/2020 Confirmed reviews ALL

Fully satisfied

Shocked that the toilet was not cleaned at all

Customer review rating 4.1/5

Holger L. Solo - 22/12/2019 Confirmed reviews ALL

When I arrived I was welcomed warmly and the checkin was done fast and to my full satifaction. But I was shocked, when I entered into the bathroom and wanted to use the toilet that was "really" dirty from the previous person. So the toilet was not cleaned at all and nobody checked it by lifting the lid. I've never had such an experience in any other hotel and was not expecting this in an Accor hotel. Another room was offered to me as nobody was available to clean it.

Top location, complicated floorplan, murderous lift...

Customer review rating 4.1/5

P H. Solo - 30/11/2019 Confirmed reviews ALL

With the hype La Mercerie underneath and the tramstop before the doorstep, this hotel has a real prime location within Canebiere. Breakfast with IbisStyles typical feature of OJ-machine, egg-cooker(seldom found in IbisStyles), cold & warm beverages(plus croissants leftovers from b'fast) during the whole day sum up the hospitality. The complicated floorplan with numerous firedoors and the fingercrushing ancient elevator were nonetheless annoying.

It was great EXCEPT the shower was broke.

Customer review rating 4.1/5

Pete H. Couples - 26/11/2019 Confirmed reviews ALL

Great. But shower was broke which your staff would know about when room was cleaned. It was the holder of the shower head that was broken. Shower could not be used correctly

Nice staff, bathroom without doors, impossible to open windows

Customer review rating 4.1/5

Sophie Friends - 24/09/2019 Confirmed reviews ALL

This is the second time I am coming to this hotel because location is great and staff is nice. Main negative point: no door between the bathroom and the bedroom in twin rooms!! I would accept it in a double room but in twin rooms! Sliding doors would be a great idea. Poor staff member, I guess they keep on apologizing about the lack of door. The possibility to open windows would be nice as well.

Okay

Customer review rating 4.1/5

Laura B. Solo - 21/09/2019 Confirmed reviews ALL

Found it difficult to communicate my enquiries with front office staff in regards to attractions in Marseille, as they seemed to understand and communicate little English... maybe an iPad with translation app at reception desk would make life easier and less frustrating to both parties..the old lift was a pain as I did have to pieces of luggage.. Inconvenience

Very enjoyable experience.

Customer review rating 4.1/5

Anonymous Couples - 20/09/2019 Confirmed reviews ALL

Great location, good breakfast selection, very clean facility and well maintained. We enjoyed our stay at the ibis Styles Marseille Vieux Port and would certainly stay there again and recommend this hotel to family and friends.

Good for business trip - excellent juice for breakfast

Customer review rating 4.1/5

Anonymous Business - 17/09/2019 Confirmed reviews ALL

A nice, solid room close to the centre of Marseille's Vieux Port. The elevator did not always work (likely door wasn't closed properly); this isn't very fun when arriving with full suitcase.

Good basic hotel

Customer review rating 4.1/5

Dublin T. Families - 21/08/2019 Confirmed reviews ALL

This is a basic Ibis Styles, nothing special, but friendly staff and good location near Port.

Great location, breakfast, and beds!

Customer review rating 4.1/5

Anonymous Solo - 12/08/2019 Confirmed reviews ALL

Loved the super comfy beds and yummy breakfast. Didn’t like that the rooms were so dark as the frosted windows didn’t open.

Great Hotel

Customer review rating 4.1/5

Rachid R. Business - 02/08/2019 Confirmed reviews ALL

very clean spacious room, the gentleman at the reception was very helpful and professional.

Room not clean and the shower was blocked

Customer review rating 4.1/5

Adam V. Friends - 23/07/2019 Confirmed reviews ALL

I would like to tell you how unhappy I was with the general cleanliness and working order of our room whilst staying at the Hotel. Our shower in our room was blocked for our entire stay so we were unable to use the bathroom in our own room. When I looked at the drain in the shower I could see it was totally blocked with hair. I went to the front desk to report the issue and she said I could use another room to take a shower. When we left that evening to go out for dinner she said she would try to unblock the drain and fix the problem. The next morning we tired to shower and again it was still blocked. The bathroom floor was absolutely flooded and we had to use all of the towels to try and soak up the water. I asked for more clean towels and these never arrived either. On the day of check out I said to the front desk that i was very happy to have paid for a room and feel that the blocked shower and cleanliness of our room was not what it should have been. I stay in Ibis Hotels a lot and have always been happy with the room but on this occasion I would like a refund for my 1 night stay. Thank you I look forward to hearing from you Adam v.

Quality to be reviewed.

Customer review rating 4.1/5

Thierry G. Solo - 23/07/2019 Confirmed reviews ALL

I was quite happy to stay in your hotel in general. However, I would like to point out a few things in order to improve the quality. The carpet in the bedroom was hoovered but not very clean and needs to be “washed” accordingly. The skirting board in the bathroom should be fully cleaned. The table mats used as posters in the bedroom were tasteless. I was quite surprised to notice that the waitress was wearing a pair of Jeans and trainers whilst being in charge of the breakfast service and I could not make out, at first, who was the staff amid your customers. The narrow lift with swing doors was such a nightmare that I had to use the stairs instead to avoid getting battered and damaging my clothes.

Customer review rating 4.1/5

Kanungnij Solo - 21/07/2019 Confirmed reviews ALL

The room allocated on 5th floor was very quiet and spacious for 1 person. Very good breakfast for the price. Great location

Great

Customer review rating 4.1/5

Annabelle C. Families - 02/07/2019 Confirmed reviews ALL

Very helpful staff when we were having trouble finding the hotel and where to park the car. Great central location of hotel.

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