Aparthotel Adagio Access Marseille Saint-Charles 3 stars

Customer review rating (ALL Rating) 4.2/5 864 reviews

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23 rue Honnorat, 13003 MARSEILLE, France

Description

Hotel extras

  • Close to the city centre and the Vieux-Port

  • Less than 200 m from the TGV station and the subway

  • Indoor paid private parking

  • Laundry

  • Air conditioning

Our accommodation(s)

Studio

Studio for two people

  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Courtyard View

Hotel location

Aparthotel Adagio Access Marseille Saint-Charles

23 rue Honnorat
13003 MARSEILLE
France

GPS:43.304159, 5.381128

Telephone
Fax +33 4 91 07 55 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  864 reviews

TripAdvisor Rating  3.6/5  587 reviews

Customer review rating 0.5/5

Chams E. C. Business - Confirmed reviews ALL

Here are briefly all the things that went wrong - the toilet was running water all night long (Toilettes qui coulent) - The drawer’s door was stuck (Porte armoire désaxée) - the shower handle was leaking sideways (Pommeau de douche qui coule à la jointure, j’ai du la visser et la tenir pour prendre une douche) - the water was stagnant in the shower (Eau qui stagne) - oil stains everywhere in the kitchen, curry or yellow sauce has been recently cooked and it shows (Taches d’huile) - towels have a persistent unpleasant smell and I resorted to air-dry myself (Serviettes qui puent) The overall feeling was that the room was a long term residence of someone who just moved out while shoddily self cleaning after himself and staff didn’t bother to deep clean afterwards. Hygiene was so sloppy that I feared that there must be other deeper problems and woke up twice inspecting bedbugs. It’s a shame because I stayed at Apart’hotel for work in 2012 and 2014 for work and appreciated the stay and was looking forward to renew the experience. I travel weekly for work and I am highly unlikely to come back let alone recommend it to peers or family

Customer review rating 0.5/5

Christopher**vip H. Families - Confirmed reviews ALL

Nothing about this hotel felt safe. We arrived to homeless people outside and police officers debating something with the front desk in a lobby that had the appearance of a rough train station. The parking garage was the least safe in the 30+ countries we've traveled. You used a code to open the solid steel exterior door to the parking for all cars, then EACH stall has concrete sides and its own private door--but apparently that is not enough, as you must padlock a chain across the front of car after pulling into one of the stalls (blocking your car from escaping) then further close the individual steel door and use a separate padlock to lock that door into the concrete floor. Padlocks and combos were provided by the hotel. We then made our way to the elevator, where a note said there was some kind of bug spraying going on that day in the rooms, making us begin to worry about bed bugs. Our room had a deadbolt, but it wasn't lined up so you couldn't actually use it, and no additional way to prevent the door from opening. Finally, we pulled the sheets back to check for bed bugs after seeing that elevator sign and found many small black things on the mattress--they were not moving, but it made me decide to leave.

The worst adagio aparthotel we have used.

TripAdvisor rating 1.0/5

CurryloverNE TripAdvisor review

I am amazed this place has received any decent reviews. For the money we paid the room was awful. Walls needed painting, skirting boards filthy, aircon not working, bath with no plug, bedside lights both hanging loose, no hair dryer ( had to ask reception for one). The area itself is a disgrace, numerous vagrants living/sleeping in the area, pavements covered in faeces (some looked as it they were human). definitely not an area where you would feel safe at night. The icing on the cake was the railway station opposite where announcements started at 05:40 in the morning and are so loud they resemble a mosques call to prayer and audible city wide!

Customer review rating 1.5/5

Rositsa M. Families - Confirmed reviews ALL

Unpleasant reception workers who give feeling we are unwanted.

Dear Rositsa, Thank you for sharing your feedback regarding your experience with our reception staff. I regret to hear that you felt unwelcome during your stay. We strive to provide a warm and inviting atmosphere for all our guests. Goodbye, Aparthotel Adagio Access Marseille Saint-Charles

Customer review rating 3.0/5

Tanja B. S. Families - Confirmed reviews ALL

Stayed for two nights. Good location very close to the station. Only negative was the moquette but the room and the bathroom were clean and had good quality sheets and towels. The staff as well was kind. They just had to Inform guests that there is no room cleaning.

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Other web-users rate our hotel

  • 944 reviews 8.4/10 Location
  • 902 reviews 6.1/10 Room
  • 922 reviews 9/10 Service
  • 14 reviews 8.2/10 WiFi
  • 440 reviews 4.9/10 Cleanliness
  • 178 reviews 7.3/10 Breakfast
  • 156 reviews 3.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.