Aparthotel Adagio Access Marseille Saint-Charles 3 stars

Customer review rating (ALL Rating) 4.1/5 697 reviews

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Description

Hotel extras

  • Close to the city centre and the Vieux-Port

  • Less than 200 m from the TGV station and the subway

  • Private indoor parking

Our accommodation(s)

Studio

Studio for two people

  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Courtyard View

Hotel location

Aparthotel Adagio Access Marseille Saint-Charles

23 rue Honnorat
13003 MARSEILLE
France

GPS:43.304159, 5.381128

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  697 reviews

TripAdvisor Rating  3.5/5  570 reviews

Very good location

Customer review rating 4.5/5

Odette Couples - Confirmed reviews ALL

Very close to bus and railway station. Good supermarket on the other side of the station. Spacious apartment with all necessary items for preparation of food.

Dear Odette, Thank you for your positive review! We are delighted to hear that you enjoyed our convenient location and spacious apartments with all the necessary amenities. We hope to welcome you back soon ! Best regards! Bassem - Aparthotel Adagio Access Marseille Saint-Charles.

Budget stay hotel

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Well located, though it’s in the other end of the train station. Property is fairly clean, but very dated, especially the carpets in the room. Amazing staff and really helpful which makes the stay very enjoyable. Kitchen very basic and pillows were quite uncomfortable.

Dear Guest, Thank you for your feedback. We appreciate your kind words about our staff and convenient location. Your comfort is important to us, and we will address these issues promptly. We hope to welcome you back soon. Warm regards, Bassem - Aparthotel Adagio Access Marseille Saint-Charles.

Good location

Customer review rating 4.0/5

Susan Solo - Confirmed reviews ALL

I stayed for 3 nights and considered a 4th. Great as near the station and walking distance to the centre. Numu and Yulia were super! so welcoming, friendly and professional. They made my stay feel like home.

Dear Susan, Thank you for your positive review. We are delighted that you enjoyed our convenient location and the hospitality of our staff. We strive to make every guest feel at home during their stay. Looking forward to welcoming you back soon! Best regards, Bassem - Aparthotel Adagio Access Marseille Saint-Charles.

Mixed experience

Customer review rating 3.0/5

Khom Friends - Confirmed reviews ALL

The air conditioner didn’t really work - too hot to sleep. We adjusted it the lowest as recommended, nothing changed. One of the 3 receptionists at night is rude. When reminding us to use the code to enter the building, he said it with his upset tone (we forgot to use the code because this is not our habit to stay in an Aparthotel).

Dear Khom, Thank you for your time ! We are sorry to hear about your experience. We apologize for the inconvenience . We will address these issues internally to ensure they do not recur. Thank you for bringing this to our attention. We hope this experience will not deter you from visiting us again. Best regards, Bassem - Aparthotel Adagio Access Marseille Saint-Charles.

Rooms are awful, staff are very friendly and helpful.

Customer review rating 1.5/5

Nicky H. Families - Confirmed reviews ALL

Room decore is terrible and there are stains all over the floor and sofa bed. There are rips in the curtain. Rooms need to be refurbished really badly. Aircon is non existant and you cannot open the windows due to noise from the teain station. Probably the worse Accor i have stayed in over the past 10yrs or travel.

Dear Nicky H., We appreciate your feedback and are grateful for highlighting both positive and negative aspects of your stay. We sincerely apologize for the issues you encountered with the room conditions and the lack of proper amenities. Please be assured that guest comfort is our top priority, and we will address these concerns diligently. Your comments will be shared with the relevant teams for immediate action. We hope to have another opportunity to provide you with a better experience in the future. Warm regards, Bassem - Aparthotel Adagio Access Marseille Saint-Charles.

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Other web-users rate our hotel

  • 791 reviews 9/10 Location
  • 817 reviews 5.7/10 Room
  • 775 reviews 8.9/10 Service
  • 17 reviews 7.4/10 WiFi
  • 386 reviews 4.9/10 Cleanliness
  • 169 reviews 7.1/10 Breakfast
  • 60 reviews 3.6/10 Food

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