Grand Hôtel Beauvau Marseille Vieux-Port - MGallery 4 stars

Customer review rating (ALL Rating) 4.8/5 1,651 reviews

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Grand Hôtel Beauvau Marseille Vieux-Port - MGallery - Image 1
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4 rue Beauvau, 13001 MARSEILLE, France

Description

Hotel extras

  • An ideal location by the Old Port

  • A hotel steeped in history since 1816

  • A generous and gourmet breakfast featuring Provençal specialties

  • Unique view of the Old Port from the breakfast rooms and bar

  • The lounge bar: a privileged place to admire the sunset

Our accommodation(s)

Hotel location

Grand Hôtel Beauvau Marseille Vieux-Port - MGallery

4 rue Beauvau
13001 MARSEILLE
France

GPS:43.295091, 5.37505

Telephone
Fax +33 4 91 54 15 76

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar Beauvau

Enjoy the bar's irresistible view of the Old Port and its intimate atmosphere. This calming oasis is dedicated to bringing people together for a sophisticated cocktail or a carefully selected wine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,651 reviews

Customer review rating 3.0/5

Yasin D. Friends - Confirmed reviews ALL

I booked two rooms. The stay was great, location, breakfast, service... The app is not user-friendly, I almost was booking a different hotel for one of them, ended up making a booking from the company website and one from the app. 2 days later I was called and told that the payment through app didn't go through. I really appreciate this heads up call, its partly my fault and I rebooked again. But the prices had jumped and I had to pay a higher fee and therefore decided to book through an online aggregator (still much more expensive). No problems in check in, but in check out, once we were trying to catch our flight, the gentlemen in the reception insisted that I did not pay through the app and need to pay. If it was the opposite, I could understand, the booking through third party may be problematic. But it was ok, the problem was with the app. The gentlemen suggested to check my app, I showed him that in the app the booking is seen as paid, in addition, I showed him also the payment record in my credit card account, he still insisted he can't see the payment, obviously not his fault. After a painful 15 minutes, we agreed to l leave and if something is wrong, my credit card I left for deposit can be charged. This extra 15 minutes put us into the traffic and eventually we missed our flight. The fault is here on our side of course, but unfortunately your employees (or system) contributed too. Best Regards,

Customer review rating 5.0/5

George R. Business - Confirmed reviews ALL

The perfect hotel for a perfect Marseille getaway. From the time you enter the lobby, to the friendly welcome, the well appointed rooms, special location, to the time you leave, it is a wonderful place to stay!

Dear Sir, Thank you for this outstanding review and for your continued trust and loyalty. Receiving such detailed and generous feedback from one of our most regular guests truly means a lot to us. We are delighted that your professional stay was once again seamless — from the ease of booking through the Accor ALL app to your arrival, upgraded accommodation, and departure. It is especially rewarding to know that you felt recognized and well looked after. On a personal note, thank you sincerely for mentioning Ranyia, Brenda, our housekeeping team — and for your kind words about me as well. I will proudly share your compliments with everyone; they will be genuinely touched. Consistency, warmth and attention to detail are what we strive for. It is always a pleasure to welcome you back to your Marseille home, and we are already looking forward to your next visit. Warmest regards, Thomas Choisy Front Office Manager

Customer review rating 5.0/5

Lisa R. Solo - Confirmed reviews ALL

I stayed one night at the Grand Hotel in Marseille Port as part of my short trip to Marseille and I’m glad I did. The hotel is well positioned, the rooms clean and comfortable and the staff are lovely. I would definitely stay here again if I was in the area.

Dear Guest, Thank you very much for sharing your experience with us. We are delighted to read that you enjoyed your short stay and that our location, the comfort of the room, and the kindness of our team made it a pleasant one. We would be very happy to welcome you again should your travels bring you back to Marseille. Kind regards, Kaina Boukhamla - Front Office Supervisor

Customer review rating 3.5/5

Thomas P. Y. L. Business - Confirmed reviews ALL

Colour pattern day curtains has to go Bath towels are too old like sand paper The carpet need to go….disappointed with the room service- food is cold n taste is bad

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to read that your experience did not meet your expectations, and we regret the disappointment you felt during your stay. Your comments regarding the room décor, the condition of the towels, the carpet, and the room service have been taken very seriously. This type of feedback is essential for us, and it has been shared with the relevant teams so that these points can be reviewed and improved. Please accept our sincere apologies for the inconvenience caused, particularly regarding the quality and temperature of the food, which is not the experience we wish to offer our guests. We truly appreciate you bringing these matters to our attention and hope we may have the opportunity to regain your trust in the future. Kind regards, Kaina Boukhamla - Front Office Supervisor

Customer review rating 5.0/5

Luc J. Solo - Confirmed reviews ALL

Both check in and out were fast with very nice front desk employees. The room I was in had all you need to spend a great night. The location is in the very heart of Marseille with plenty of lively bars and restaurants. Very nice experience..

Dear Guest, Thank you for sharing your experience with us. We are delighted to read that you enjoyed our exceptional location in the heart of Marseille, as well as the views from the bar overlooking the Old Port. We are also pleased that the check-in and check-out process was smooth and that our front desk team contributed positively to your stay. Knowing that your room met all your expectations for a comfortable night is truly rewarding. Thank you once again for your kind words. We would be pleased to welcome you back on a future visit to Marseille. Bien à vous, Kaina Boukhamla - Front Office Supervisor

Other web-users rate our hotel

  • 878 reviews 9.5/10 Location
  • 1,135 reviews 8/10 Room
  • 1,161 reviews 9.4/10 Service
  • 526 reviews 9/10 Breakfast
  • 188 reviews 6.4/10 Cleanliness
  • 132 reviews 7.5/10 Food
  • 110 reviews 6.7/10 Value
  • 88 reviews 8.5/10 Bar

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