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Grand Hotel Beauvau Marseille Vieux-Port-MGallery 4 stars

Customer review rating 4.6/5 4,529 reviews

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Grand Hotel Beauvau Marseille Vieux-Port-MGallery
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+ 18 Services

Hotel extras

  • A privileged venue in Marseille

  • A historic 4-star hotel that has been skillfully renovated

  • Breakfast à la Provence

  • Overlooking the Old Port

  • Bar Lounge with a view of the Old Port

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Beauty salon (nearby)
  • Porter
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Grand Hotel Beauvau Marseille Vieux-Port-MGallery

4 rue Beauvau
13001 marseilles
france

Tel: +33491549100

Fax: (+33)4/91541576

Check-in from 16h00

Check out up to 12h00

  • LES PLAGES :  83 VIEUX PORT

  • NOTRE DAME DE LA GARDE :  61 VIEUX PORT

  • GARE SAINT CHARLES :  1 VIEUX PORT

  • PARC DES CONGRES CHANOT :  1 + 2 VIEUX PORT

  • STADE VELLODROME :  1 + 2 VIEUX PORT

  • By plane

    MARSEILLE PROVENCE At 30km / 18.64 miles

  • By plane

    NICE COTE D'AZUR At 180km / 111.86 miles

  • By boat

    LA JOLIETTE At 2km / 1.24 miles

  • By car

    VIEUX PORT DE MONTPELLIER At 2km / 1.24 miles

  • By car

    VIEUX PORT DEPUIS LYON At 2.5km / 1.55 miles

  • By car

    VIEUX PORT DEPUIS NICE At 1.5km / 0.93 miles

  • By train

    MARSEILLE SAINT CHARLES At 2km / 1.24 miles

GPS :43.295091, 5.37505

Our accommodation(s)

73 rooms bathed in Mediterranean sunshine featuring bright, warm colours, drapery in fabrics inspired by 17th century designs, furnished with Empire or Napoleon III wardrobes and chests of drawers collected over the years from the markets of Provence.

Our restaurants and bars

Bar "Beauvau"

Experience bar Le Beauvau's irresistible view of the Old Port and intimate atmosphere. This calming oasis is dedicated to bringing people together for a sophisticated cocktail or carefully selected wine

Menu (PDF)

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Grand Hotel Beauvau Marseille Vieux-Port-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,529 reviews

TripAdvisor Rating 4.5/5

937 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Poor service, a bit rundown

Customer review rating 2.0/5

Anonymous Business - 16/09/2021 Confirmed reviews ALL

The hotel trades on its outstanding location right on the Vieux Port, boasting extraordinary views and a central location in Marseille. On those counts it simply can't be beat. Unfortunately, Marseille is a rather warm environment and the air conditioning in the room barely cooled the room. The hall and stair carpets have needed replaced for years and give an otherwise quaint hotel a dowdy look. In my experience, service at the hotel was neither friendly nor helpful. There was confusion over an item on my bill regarding something not explained upon check-in, I had to call several times to have my receipt emailed to me, and I have never had points credited to my account for my stay. Even if I forgave the air conditioning and run-down look, poor service upon checkout is unacceptable at a hotel that considers itself premium.

Professionally run hotel

Customer review rating 4.5/5

Dimitrios K. Families - 06/09/2021 Confirmed reviews ALL

I am a guest of this hotel for the last 20 years . I would not change it for any other hotel in Marseille The location is perfect The 200 years life of this hotel proves its sustained value It is professionally run by a close team headed by the manager mr. Checci who always looks after the well being of his guests

Dear Dimitris K., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy that ,once again, you enjoyed your stay in our hotel. We woud like to thank you for your loyalty and for the trust that you put in the Grand Hotel Beauvau during each of your Marseillaise stepover. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Vieira Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port me… +33(0)4 91 54 91 00

Great Location, Great Hospitality

Customer review rating 4.5/5

Theo E. Couples - 05/09/2021 Confirmed reviews ALL

We stayed at this hotel upon arrival in Marseille and again just before our departure. The staff was very friendly, and we had a gorgeous view of the harbor and port area. Comfortable room and very adequate and nice. Quite space and nice amenities.

Dear Theo E., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy that you enjoyed your stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Vieira Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port me… +33(0)4 91 54 91 00

Well located, no parking rrangements, rooms comfortable but need modernising.

Customer review rating 4.0/5

Nigel D. Families - 29/08/2021 Confirmed reviews ALL

Short visit, good breakfast, but a little shabby (carpets, decoration)

Great location & big rooms

Customer review rating 4.5/5

Cathy Families - 11/08/2021 Confirmed reviews ALL

We came for our 25th anniversary with our 3 young adult children. Location was excellent and views of the harbour were exactly what I had hoped for. My husband and I rented one of the top suites which had plenty of room for when we gathered together as a group. Kids stayed in a second room that was 2 storey. Everyone had their own bed! Highly recommend staying here.

Great location

Customer review rating 4.0/5

James Couples - 09/08/2021 Confirmed reviews ALL

No parking facilities. While check-in the blockade at the street of the hotel was not opened and when we checked out the reception could open the blockade. It was very inconvenient to carry our luggage’s from public parking to hotel.

Very well located, good stay and magnificients views of the port from our room.

Customer review rating 4.5/5

Daphne P. Families - 07/08/2021 Confirmed reviews ALL

Actually, we had a problem booking by phone. We called the gran Hotel Roi René in Aix -en-Provence and they booked us in Marseille. This mistake was the responsibility of the call center, although the receptionist try to make it up when we arrived in Marseille, we were disappointed because our first choice was to visit Aix-en-Provence town that we missed visiting. The confirmation email of the reservation was sent the very same day at 5 pm.

An oasis of calm in the centre of Marseille

Customer review rating 5.0/5

Janice Friends - 25/07/2021 Confirmed reviews ALL

Lovely room overlooking the port with fabulous service and great breakfast. Very helpful staff

Unpleasant Stay , Unfriendly Staff

TripAdvisor rating 2.0/5

VoyageurTurc 24/07/2021 TripAdvisor review

Even as a very loyal Accor guest , a diamond member , I felt very uncomfortable and we have felt unwanted. The gentleman at the front desk was rude and very unfriendly with us at the check-in. It was very disappointing. I have only chosen this hotel because it was part of Accor family. But they have treated us very badly. I will never forget this unacceptable altitude at the check-in. Our room was clean and comfortable. Breakfast was good. Hotel has a good location.

Very well located

Customer review rating 5.0/5

Anonymous Couples - 11/07/2021 Confirmed reviews ALL

Great experience, friendly staff.

Top

Customer review rating 4.5/5

Marc Families - 01/07/2021 Confirmed reviews ALL

Hotel with class

Dear Marc V., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Vieira Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port me… +33(0)4 91 54 91 00

Perfect

Customer review rating 5.0/5

Eurydice Families - 22/06/2021 Confirmed reviews ALL

Great location Really nice staff Nice breakfast with the view on the Harbor

Great location and service

Customer review rating 4.5/5

Anonymous Families - 02/06/2021 Confirmed reviews ALL

Our stay for Mother’s Day was lovely. We got a perfect breakfast in the room every morning and has a stunning view on the Vieux Port. Impeccable service and location

Dear Zakia T., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It was such a pleasure to welcome you and your mother for this very special occasion. We hope that sh enjoyed her late birthday's stay in our hotel. We are very happy that our hotel and our services met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Vieira Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port me… +33(0)4 91 54 91 00

Lovely hotel right on the Vieux Port spot

Customer review rating 5.0/5

J. K. Friends - 30/05/2021 Confirmed reviews ALL

We've enjoyed our short stay very much & will definitely be back again on our next visit. Breakfast is a haven with attentive staff. Reception staff is efficient & friendly. Thank you!

Disappointing

Customer review rating 3.0/5

Pedro Business - 19/12/2020 Confirmed reviews ALL

Difficult to access the front of the hotel to unload the bags, no parking, restaurant menu very very slim, after two days there was virtually nothing left to eat, the bed, constituted of the different mattress had no over mattress whatsoever and therefore I slept on a 90cm bed instead of a 180... needless to say that the gap in between the two mattresses would get wider during the night

Short city trip to Marseille

TripAdvisor rating 3.0/5

Josune T 31/07/2020 TripAdvisor review

We loved the view and will come back to the same place next time. The situation of the hotel is central in the town. The room is clean but the bathroom is a little old. The personnel is very nice and always helping for anything. We recommend this hotel to everybody who wants to visit Marseille in a few days.

Dear Getaway32247552675, Thank you for taking the time to write us your rewiew. We are very happy that you enjoyed your stay in our hotel. Indeed, our unique location on the Old Harbour offers you the possibility to be nearby all the famous places of Marseille. Our team works hard everyday to provide an high quality of service and offering the best Marseillaise stopover. I am very happy to announce you that we are already refurbishing bathrooms in the hotel. Indeed, constructions were launch at the beginning of the year and restarted when the quarantine was over. It will be a real pleasure to welcome you again when it's over , it will be the chance for you to try our brand new bathrooms. Once again, thank you for your review and your compliments. We hope that we will welcome you soon at The Grand Hotel Beauvau. Best regards Mélanie Vieira Front Office Supervisor

View of the harbour.

TripAdvisor rating 5.0/5

1Jamesk3000 Couples - 02/01/2020 TripAdvisor review

Lovely location. Great view from room, bar and breakfast room. Excellent, friendly staff. We enjoyed staying at this hotel. Service by front desk personnel was excellent and helpful to print tickets and make reservations for dinner.

Dear 1Jamesk3000, Thank you for sharing with us your experience. We receive your compliments with pleasure. We will definitively share them with our team.We are verry happy that our hotel met your expectations and that you spend a nice stay with us. Our priority is our guests' satisfaction and the quality of our products and services. We are looking forward to welcome you again very soon in the Grand Hotel Beauvau and our beautiful city of Marseille. Best regards Mélanie Vieira Guest Relation

Our stay in Marseille

TripAdvisor rating 4.0/5

Stuart B Couples - 16/09/2019 TripAdvisor review

Our check in was easy. The staff were friendly and very helpful. Our room was comfortable and clean. A lack of English news channels was the only downside. The location was perfect for a visit to this lovely city.

Dear Stuart B We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We noticed your deception concerning the TV Channels, we will see if we can modify the chains received but I can not promise anything today. Sincerely, Olivier Baude Front Office Supervisor Grand Hôtel Beauvau Marseille Vieux Port H1293-OM1@accor.com +33(0)4 91 54 91 00

Not so Grand

TripAdvisor rating 3.0/5

Joe T Couples - 21/07/2019 TripAdvisor review

Stayed here for 5 nights . The location is perfect. Right beside Vieux Port. Close to everything you need in Marseille. There are a lot of renovations going on in the area. Our room was quiet & comfortable with air conditioning, but with no views. A sea view is an extra €40 per night. Breakfast an extra €10 per person per day, so quite expensive. The decor is dated. The staff are excellent and so helpful.

Overpriced, Overrated

TripAdvisor rating 2.0/5

S639HNjeffl Business - 13/07/2019 TripAdvisor review

Marseille is experiencing a tourist boom and Accor is taking advantage of the moment. Actually a boutique hotel with many of the inconveniences that often go with a boutique hotel stay. In an historic building that was nicely restored it needs updating. No well placed sockets for charging or using laptop, room lacked a comfortable chair for reading or watching TV. Noise, beating drums actually, until 1am from the busy port. My bathroom sink had been cemented together in 3 places, shower water on the floor. Industrial bakery croissants at breakfast. If a French hotel cuts corners on the breakfast pastries imagine where else you may feel robbed. Had a seafront suite in Alicante (during their annual fiestas) and a Junior Suite in central Berlin this trip, both also in 4-star hotels and paid at least E100 less per night. To be fair, other similar Marseille hotels were in the same price range. Recommendation: The Mediterranean is full of beautiful, restored ports with their old towns. You can find better value and nicer accommodations elsewhere. Or, stay in a smaller beach town nearby and do a day trip into Marseille. You'll get more for your money, eat better meals and have a more authentic experience.

Dear guest, First of all, thank you for taking the time to tell us about your experience at the Grand Hôtel Beauvau Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We thank you for your compliments about our historic building. I also take into account your comment on some of the changes we should make to our rooms to make them more practical. Thank you for your advice. About the noise, it is true that Marseille is a very lively city but we always have good feedback on the soundproofing of our rooms. I will check your room and share it to the service if work is to be done. Finally, we are sad that you found our breakfast to be poor. Our breakfast is famous for having a great product. We work with a local supplier so that most of our products come from our region. About our pastries we work with the same supplier, one of the biggest, that all the other hotels use. Our pastries have high-quality and there is no hotel going to get their pastries in a bakery in town. We demand a large quantity, and this does not reach the quality. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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