Grand Hotel Beauvau Marseille Vieux-Port-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 1,708 reviews

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Description

Hotel extras

  • A privileged venue in Marseille

  • A historic 4-star hotel that has been skillfully renovated

  • Breakfast à la Provence

  • Overlooking the Old Port

  • Bar Lounge with a view of the Old Port

Our accommodation(s)

Hotel location

Grand Hotel Beauvau Marseille Vieux-Port-MGallery

4 rue Beauvau
13001 MARSEILLES
France

GPS:43.295091, 5.37505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar "Beauvau"

Experience bar Le Beauvau's irresistible view of the Old Port and intimate atmosphere. This calming oasis is dedicated to bringing people together for a sophisticated cocktail or carefully selected wine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,708 reviews

TripAdvisor Rating  4.5/5  1,100 reviews

Certificate of excellence 2024

Strongly recommend against staying at this hotel.

TripAdvisor rating 1.0/5

Taraneh F Business - TripAdvisor review

Their hospitality standards are extremely low. Staff is not very friendly but they are not set up for success either. Rooms that open to the open space of the inside have frosted glass and are quite dark and depressing to stay in. I asked for my room to be changed and face the outside, which they accommodated after a one night. It was an improvement but the rooms are still in very poor conditions. Curtains and quite old and full of stains. Disgusting to touch. The rooms have air conditioning but none work. With now window screen, it was not possible to leave the windows open for fresh air as the streets are full of rats roaming around. So the rooms were quite stuffy and hard to sleep in. The closet was a very old and antique closet with a strong offensive odor. I could not hang my business suits inside of it as I didn’t want to have my clothes to pick up the smell. Bathrooms were in very poor condition as well. The tub was filthy (see pictures). Just terrible. With such poor conditions, the front staff should be complemented for interacting with unhappy guests. Must not be easy. I highly discourage staying there and will not stay there again myself.

Great location

Customer review rating 5.0/5

Heather Couples - Confirmed reviews ALL

Great location. The staff was wonderful and accommodating. Rooms were clean and equipped with tea and coffee and cleaned daily.

Dear Tom S., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. We are sincerely delighted that you enjoyed your Marseille Stopover with us so much, as well as the quality of service you have experienced as well as the professionalism of our employees. It was a great pleasure for our staff members to assist you throughout your Stopover in Marseille. Please, don't hesitate to share your nice feedback on one of the online platforms such as TripAdvisor or Google so that our future guests can read you. We thank you once again for your review and we hope to have the chance to welcome you again very soon. Sincerely, Mélanie VIEIRA Revenue & Guest Experience Manager MGallery Grand Hôtel Beauvau Marseille Vieux Port 4 rue Beauvau - 13001 MARSEILLE Tel. +33 (0)4 91 54 91 16

Extremely well located

Customer review rating 4.5/5

Martyn B. Couples - Confirmed reviews ALL

Our room was large with a port view and the facilities i.e. the bathroom could not be faulted. The choice at breakfast was really good and the food excellent. If there is any criticism it is that the hotel does not currently have a good lounge to relax. However it was noted that the adjacent was in the process of refurbishment to provide more bedrooms and I asdsume a proper entrance and lounge.

Dear MARTYN B., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. We are sincerely delighted that you enjoyed your Marseille Stopover with us so much, as well as the quality of service you have experienced as well as the professionalism of our employees. It was a great pleasure for our staff members to assist you throughout your Stopover in Marseille. Please, don't hesitate to share your nice feedback on one of the online platforms such as TripAdvisor or Google so that our future guests can read you. We thank you once again for your review and we hope to have the chance to welcome you again very soon. e. Sincerely, Mélanie VIEIRA Revenue & Guest Experience Manager MGallery Grand Hôtel Beauvau Marseille Vieux Port 4 rue Beauvau - 13001 MARSEILLE Tel. +33 (0)4 91 54 91 16

Great location and friendly service

Customer review rating 5.0/5

Adam D. Couples - Confirmed reviews ALL

One-night stay with early booking, to get to know Marseille

Dear ADAM D., We are sincerely delighted that you enjoyed your Marseille Stopover with us so much, as well as the quality of service you have experienced as well as the professionalism of our employees. It was a great pleasure for our staff members to assist you throughout your Stopover in Marseille. Please, don't hesitate to share your nice feedback on one of the online platforms such as TripAdvisor or Google so that our future guests can read you. We thank you once again for your review and we hope to have the chance to welcome you again very soon. With our best regards Sincerely, Mélanie VIEIRA Revenue & Guest Experience Manager MGallery Grand Hôtel Beauvau Marseille Vieux Port 4 rue Beauvau - 13001 MARSEILLE Tel. +33 (0)4 91 54 91 16

Spacious rooms, awesome beds a. toiletries

Customer review rating 4.5/5

R A. S. A. Couples - Confirmed reviews ALL

Front desk staff was very welcoming a. helpful! The bed was one of the best ever a. I really appreciated the HUGE room a. bathroom, especially by European standards. Extremely spacious a. comfortable, bathroom was also huge with lovely l'Occitane products. We also appreciate the complimentary bottled waters a. mini-fridge. Only downside, carpets were a bit tired, could use a good cleaning. Parking is not available on site so that was a hassle parking a few blocks away but the desk agents recommended a safe a. affordable spot.

Dear RHONDA A., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. We are sincerely delighted that you enjoyed your Marseille Stopover with us so much, as well as the quality of service you have experienced as well as the professionalism of our employees. It was a great pleasure for our staff members to assist you throughout your Stopover in Marseille. Please, don't hesitate to share your nice feedback on one of the online platforms such as TripAdvisor or Google so that our future guests can read you. We thank you once again for your review a. we hope to have the chance to welcome you again very soon. With our best regards Sincerely, Mélanie VIEIRA Revenue & Guest Experience Manager MGallery Grand Hôtel Beauvau Marseille Vieux Port 4 rue Beauvau - 13001 MARSEILLE Tel. +33 (0)4 91 54 91 16

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Other web-users rate our hotel

  • 738 reviews 9.3/10 Location
  • 955 reviews 8.2/10 Room
  • 1,014 reviews 9.4/10 Service
  • 527 reviews 9.3/10 Breakfast
  • 439 reviews 7.5/10 Comfort
  • 184 reviews 6.7/10 Cleanliness
  • 111 reviews 8.7/10 Food
  • 66 reviews 9/10 Bar

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