Grand Hôtel Beauvau Marseille Vieux-Port - MGallery 4 stars

Customer review rating (ALL Rating) 4.8/5 1,656 reviews

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Grand Hôtel Beauvau Marseille Vieux-Port - MGallery - Image 1
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4 rue Beauvau, 13001 MARSEILLE, France

Description

Hotel extras

  • An ideal location by the Old Port

  • A hotel steeped in history since 1816

  • A generous and gourmet breakfast featuring Provençal specialties

  • Unique view of the Old Port from the breakfast rooms and bar

  • The lounge bar: a privileged place to admire the sunset

Our accommodation(s)

Hotel location

Grand Hôtel Beauvau Marseille Vieux-Port - MGallery

4 rue Beauvau
13001 MARSEILLE
France

GPS:43.295091, 5.37505

Telephone
Fax +33 4 91 54 15 76

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar Beauvau

Enjoy the bar's irresistible view of the Old Port and its intimate atmosphere. This calming oasis is dedicated to bringing people together for a sophisticated cocktail or a carefully selected wine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,656 reviews

Customer review rating 5.0/5

Katarzyna N. Couples - Confirmed reviews ALL

A wonderful hotel with outstanding service. We had a fantastic weekend in Marseille and would definitely love to come back!

Dear Guest, We warmly thank you for sharing your beautiful experience in the very first hotel of the city. We are delighted to read that you had such a pleasant stay and appreciated the quality of service, for which we strive every day to ensure our guests feel at ease at the Grand Hotel Beauvau - MGallery. Your satisfaction is a great reward for all our team. The charm of our historic establishment, located on the Old-Port of Marseille, offers a perfect frame to enjoy a refreshing time and a fantastic weekend in Provence. Thank you again for your kind words. Please know that it will be a real pleasure to welcome you again for a new Memorable Moment. Kind Regards, Maelle DE RANCOURT - Receptionist

Customer review rating 5.0/5

Kazuhisa K. Families - Confirmed reviews ALL

Excellent room view, delicious morning buffet and frendly staff. Perfect stay at Marceille.

Dear Mr K., Thank you for sharing those words with us. We are happy to hear that you enjoyed the Panoramic View from the Suite Terrace. Our team would be delighted to welcome you back for your next trip to Marseille. Best Regards, Kaina Boukhamla - Front Office Supervisor

Customer review rating 5.0/5

Andrzej M. Solo - Confirmed reviews ALL

Thank you for a very enjoyable time in the Grand Hotel Beauvau. The staff at the front desk and breakfast room were very kind and helpful. I'm looking forward to staying again next year.

Dear Guest, We sincerely thank you for your kind message following your recent stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It was a true pleasure to welcome you back and to know that you once again had a very enjoyable experience with us. We are delighted that the kindness and helpfulness of our Front Desk and Breakfast teams contributed positively to your stay. We would also like to warmly thank you for sharing your magnificent photographs with us. It was truly a pleasure to admire your work and to see many cities through your lens, a wonderful moment of exchange that we greatly appreciated. Your loyalty and trust mean a great deal to us, and we are already looking forward to welcoming you again next year for another Memorable Moment on the Vieux-Port. Kind regards, Kaina Boukhamla - Front Office Supervisor

Customer review rating 5.0/5

Alexandra B. M. Solo - Confirmed reviews ALL

Impeccable service from friendly hotel staff and a beautiful hotel at an excellent location.

Dear Guest, We sincerely thank you for your kind feedback following your recent stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. We are truly delighted to read that you appreciated the beauty of our hotel as well as our exceptional location on the Vieux-Port. Knowing that our setting contributed positively to your experience means a great deal to us. Your compliments regarding the impeccable service provided by our friendly team are especially rewarding. Our staff strive each day to deliver attentive, personalized service and create memorable moments for our guests. We will be sure to share your kind words with them. Thank you once again for your warm comments. We look forward to welcoming you back very soon for another Memorable Moment in Marseille. Kind regards, Kaina Boukhamla - Front Office Supervisor

Customer review rating 3.0/5

Yasin D. Friends - Confirmed reviews ALL

I booked two rooms. The stay was great, location, breakfast, service... The app is not user-friendly, I almost was booking a different hotel for one of them, ended up making a booking from the company website and one from the app. 2 days later I was called and told that the payment through app didn't go through. I really appreciate this heads up call, its partly my fault and I rebooked again. But the prices had jumped and I had to pay a higher fee and therefore decided to book through an online aggregator (still much more expensive). No problems in check in, but in check out, once we were trying to catch our flight, the gentlemen in the reception insisted that I did not pay through the app and need to pay. If it was the opposite, I could understand, the booking through third party may be problematic. But it was ok, the problem was with the app. The gentlemen suggested to check my app, I showed him that in the app the booking is seen as paid, in addition, I showed him also the payment record in my credit card account, he still insisted he can't see the payment, obviously not his fault. After a painful 15 minutes, we agreed to l leave and if something is wrong, my credit card I left for deposit can be charged. This extra 15 minutes put us into the traffic and eventually we missed our flight. The fault is here on our side of course, but unfortunately your employees (or system) contributed too. Best Regards,

Dear Guest, Thank you for taking the time to share such a detailed account of your recent stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. We are truly pleased to read that you enjoyed your stay overall — particularly our location, breakfast and service. However, we sincerely regret the difficulties you experienced with the booking and payment process through the application, as well as the inconvenience encountered at check-out. We fully understand how stressful such a situation can be, especially when you are trying to catch a flight. Please accept our apologies for the confusion regarding the payment status. While our team can only rely on the information visible in our system, we recognize that the back-and-forth discussion caused frustration and unexpected delay. Your feedback has been shared internally, as clear communication and seamless procedures are essential to the experience we strive to deliver. We also appreciate your understanding throughout the situation and your cooperation in providing proof of payment. Your comments are extremely valuable to us, and we truly hope to have the opportunity to welcome you again in the future under smoother circumstances, and to provide you with the flawless experience you rightfully expect. Best regards, Kaina Boukhamla - Front Office Supervisor

Other web-users rate our hotel

  • 863 reviews 9.5/10 Location
  • 1,119 reviews 8/10 Room
  • 1,152 reviews 9.4/10 Service
  • 522 reviews 9.1/10 Breakfast
  • 185 reviews 6.5/10 Cleanliness
  • 133 reviews 7.5/10 Food
  • 106 reviews 6.7/10 Value
  • 91 reviews 8.4/10 Bar

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