Grand Hotel Beauvau Marseille Vieux-Port-MGallery 4 stars

Customer review rating 4.6/5 4,038 reviews

Grand Hotel Beauvau Marseille Vieux-Port-MGallery
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Hotel extras

  • A privileged venue in Marseille

  • A historic 4-star hotel that has been skillfully renovated

  • Breakfast à la Provence

  • Overlooking the Old Port

  • Bar Lounge with a view of the Old Port

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Beauty salon (Nearby)
  • Porter
Catering
  • BreakfastPaying
  • Room service
Leisure and activities
  • Beach and water sports
  • Jogging track (Nearby)
Business services
  • Copy/print service available

Hotel location

Grand Hotel Beauvau Marseille Vieux-Port-MGallery

4 rue Beauvau
13001
marseilles
france

Tel: +33491549100

Fax: (+33)4/91541576

Check-in from 14h00

Check out up to 12h00

  • LES PLAGES :  83 VIEUX PORT

  • NOTRE DAME DE LA GARDE :  61 VIEUX PORT

  • GARE SAINT CHARLES :  1 VIEUX PORT

  • PARC DES CONGRES CHANOT :  1 + 2 VIEUX PORT

  • STADE VELLODROME :  1 + 2 VIEUX PORT

  • By plane

    MARSEILLE PROVENCE At 30km / 18.64 miles

  • By plane

    NICE COTE D'AZUR At 180km / 111.86 miles

  • By boat

    LA JOLIETTE At 2km / 1.24 miles

  • By car

    VIEUX PORT DE MONTPELLIER At 2km / 1.24 miles

  • By car

    VIEUX PORT DEPUIS LYON At 2.5km / 1.55 miles

  • By car

    VIEUX PORT DEPUIS NICE At 1.5km / 0.93 miles

  • By train

    MARSEILLE SAINT CHARLES At 2km / 1.24 miles

GPS :43.295091, 5.37505

Our accommodations

73 rooms bathed in Mediterranean sunshine featuring bright, warm colours, drapery in fabrics inspired by 17th century designs, furnished with Empire or Napoleon III wardrobes and chests of drawers collected over the years from the markets of Provence.

CLASSIC ROOM, 1 Queen Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 Queen Size Bed, view of the OldPort

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Ocean/Sea view, Panorama view, Sea side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our guest reviews for
Grand Hotel Beauvau Marseille Vieux-Port-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,038 reviews

tripadvisor

TripAdvisor Rating 4.5/5

859 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

All the experience was very satisfaying

Customer review rating 4.6/5

Marisabel C. Families - 15/03/2020 Confirmed reviews ALL

The personnel was kind and helpful, the room clean and confortable, breakfast delicious we we’re very comfortable at the hotel

Great location and extremely good service

Customer review rating 4.6/5

Andre S. Business - 13/03/2020 Confirmed reviews ALL

A great location and extremely good service ! Nothing more to say !!¨

Dear Andre S., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It was a real pleasure to welcome you again in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will like to thank you for your loyalty and your trust in our hotel for your stops in Marseille. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Vieira Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port Mélanie Vi… +33(0)4 91 54 91 00

Nice staff and always makes me feel at home.

Customer review rating 4.6/5

Lene R. Business - 13/03/2020 Confirmed reviews ALL

I enjoy all my stays and will come back soon.

Dear Lene R., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It is always a pleasure to welcome you. We are very glad that you enjoyed your stay with us. We thank you for your loyalty. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Vieira Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port Me… +33(0)4 91 54 91 00

Superb

Customer review rating 4.6/5

Cesar M. Couples - 11/03/2020 Confirmed reviews ALL

From the restaurant, breakfast, room to the people on front desk. Impeccable service, and the location is so good too.

Dear Mr M. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I am going to pass on your compliments to the whole team I hope to see you again very soon. Sincerely, Olivier Baude Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port Ol… +33(0)4 91 54 91 00

Well Located (But Not For Me)

Customer review rating 4.6/5

Kurt Business - 10/03/2020 Confirmed reviews ALL

The main reason I stayed here was because the hotel website said there were rooms with a view of the Vieux Port. I requested a room with a view and the reservation was made. Then, a couple of weeks before I arrived, they started bombarding me with offers to upgrade my room for an extra 30 Euros/night on a 100 Euro room that I thought would have a view of the port based on the hotel's representations when I made the booking. When I got there, they stuck in a room looking out at an alley: "It's very quiet..." Tried to discuss this issue with them: "Give me money!" Deceptive, unethical, manipulative. The breakfast cost 28 Euros. (Are you nuts?) And they gave me a very hard time when I attempted to buy a cup of coffee in the morning. I just went outside and had my coffee in a lovely cafe. The maid supervisor kept bursting into my room when I was on the toilet or just getting out of the shower: "Is everything OK?" I've never experienced anything like this before in a hotel. When I attempted to discus this issue with the management, they gave me a lot of "very good reasons" why the maid supervisor had to see me (unannounced) stark naked in my room. Again, kind of crazy. How would you compensate me for this quite negative experience in a hotel in the Accor chain?

Dear Kurt M., Thank you for taking the time to tell us about your experience at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. I am sorry that your experience did not meet your expectations. As your comments are quite serious, I tried to understand what happened: -When making your reservation, you chose a classic room on the street for the price when you could book a luxury room with a view of the port. You made your choice and requested that we upgrade you for free for 7 days. -15 days then 3 days before your arrival, we offered you by email an upgrade (2 emails) at an advantageous rate, you refused it twice. -On your arrival, again we made the effort to offer you an advantageous rate for the upgrade, we received a new refusal from you. I do not believe that one can speak of deception or breach of ethics. We respect your choice but we are not responsable of them. The buffet breakfast at 25 euros is very appreciated by our customers who consider that it is easily worth it, however at your reservation you could have chosen a breakfast rate included again at a very advantageous price. I remember that you were able to order your coffee several times at the bar, I also remember that the breakfast team refused to charge you and you asked to pay it at the reception. However, I invite you to consult your invoice and you will see that it has never been charged to you, I myself have offered you this coffee few times. Regarding the incidents with the chambermaids, I acknowledge the lack of discernment on their part and know that we have given them your comments. To conclude, I regret once again that we have not been able to fully satisfy you, I invite you for your next visit to contact me directly, I will try to make you the best possible proposal to satisfy you and compensate your last visit. We again appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Baude Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port Ol… +33(0)4 91 54 91 00

Exceptional location and a great stay!

Customer review rating 4.6/5

Janet S. Friends - 09/03/2020 Confirmed reviews ALL

First of all, had an issue with parking but Oliver (hotel staff) was ABSOLUTELY amazing. He actually met our car and personally escorted us to the hotel. He FAR exceeded our expectations!

perfect location as always the staff make your stay the wonderful experience it is.

Customer review rating 4.6/5

Kathryn J. Families - 01/03/2020 Confirmed reviews ALL

Extremely lovely hotel very welcoming and relaxed elegance, the buffet breakfast and staff where wonderful thank you for having us we will be back.

Dear Kathryn J., Thank you for taking the time to send us your beautiful feedback. We are all very glad that you enjoyed your stay with us in Marseille. It is always a pleasure to know that our hotel and our services met your expectations. We will share your comment with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Vieira Guest Relation Officer Grand Hôtel Beauvau Marseille Vieux Port Me… +33(0)4 91 54 91 00

Great Location and lovely views

Customer review rating 4.6/5

Alastair P. Solo - 29/02/2020 Confirmed reviews ALL

The location of the hotel could not be better. Right on the Vieux Port so easy to get transport and boat trips. Breakfast was excellent (included in my rate) with a good selection of items and a view out to the port. It was also served until 11 everyday, so nice if needed a lie in! Room was excellent with a great view down to the port (I had Deluxe Double bedded room). Also quiet even though it was overlooking the busy harbour. Staff were all very nice - reception and breakfast staff always gave you a smile and greeting.

Extremely inconvenient parking arrangement

Customer review rating 4.6/5

Ricky Friends - 27/02/2020 Confirmed reviews ALL

There is virtually no road connected to the entrance of the hotel. More importantly, there is even no loading/ unloading zone for guest to drop off or pick up luggage and people. The hotel claimed that there is a valet parking option but this is not the truth. Before I arrive the hotel, I have communicated with the hotel via email about the parking options and arrangements. The representative merely reply me there is a valet parking service and nothing more. As a result, I do have a legitimate expectation that there will be a loading zone for me to drop off the car to the valet parking personel. Sadly, this is not the case. When I drive to the hotel on the day I check in, I was shocked to learn that there is no way to drive to the hotel entrance. The nearest I can get is a block away the hotel and it is a busy street that parking is not available. I asked my partner to walk to the hotel and asked for help. Again, the hotel merely reply that there is a valet parking few blocks away without providing any further details. Finally, I have to find a public parking nearby by myself. When I check in, I expressed my great disappointment and the front desk staff told me that I need to call the hotel in order to enjoy the valet parking and she seems doesn't care my concern. I asked to talk to the General Manager but the staff said he/she is not available. In view of the inconvenience caused and poor handling of the hotel. I demand 4000 points as compensation.

My third stay ...

Customer review rating 4.6/5

Paul H. Solo - 31/01/2020 Confirmed reviews ALL

in this house was just a prove that I enjoyed my time here again and again, this time breakfast was included. The location was certainly the main asset, but the interior still mesmerized me, very tasteful indeed. Breakfasting with view onto Vieux Port was just something I would hate to miss.

Superb

Customer review rating 4.6/5

L. N. Business - 25/01/2020 Confirmed reviews ALL

Well located, very nice staff, excellent breakfast.

Dear Mr L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay, we are curious to know what happened when you made the reservation, if you want can send me more details by mail. We hope to see you again very soon. Sincerely, Olivier Baude Relation Guest Officer Grand Hôtel Beauvau Marseille Vieux Port H1… +33(0)4 91 54 91 00

Well located

Customer review rating 4.6/5

K. G. Couples - 22/01/2020 Confirmed reviews ALL

Very good experience ! But the installation were a bit out dated ! Old TV no access to netflix, youtube, wireless speakers....! Room not enough natural light coming in

Best stay yet

Customer review rating 4.6/5

Kat B. Business - 21/01/2020 Confirmed reviews ALL

Best stay in Marseille yet. Very clean. Very nice and attentive staff. Well located.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, We will convey your congratulations to Kursat and Lidia for breakfast We hope to see you again very soon. Sincerely, Olivier Baude Front Office Supervisor Grand Hôtel Beauvau Marseille Vieux Port H1… +33(0)4 91 54 91 00

Excellent location, perfect view

Customer review rating 4.6/5

Gillian Couples - 21/01/2020 Confirmed reviews ALL

Everything that we wanted to do was close to the hotel. Even though we could see all the activity that was happening around Vieux Port, the soundproofing was amazing and our room was very quiet. Hotel staff were very helpful. They also speak English, which was useful because my French is minimal.

Dear Gillian, Thank you for the great review of our hotel! Indeed our location is exceptionnal and you can enjoy of all the activities around the hotel and finding calm of your room thanks to the good soundproofing. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier Baude Front Office Supervisor Grand Hôtel Beauvau Marseille Vieux Port H1… +33(0)4 91 54 91 00

Magnificent hotel

Customer review rating 4.6/5

Anne H. Couples - 17/01/2020 Confirmed reviews ALL

I have nothing but accolades. In fact, I think the hotel website does not emphasize some of the amazing features. We selected a suite because, due to terrible jet lag, my husband and I often struggle with sleep and we wanted the 2nd floor as a more private sanctuary. What we didn’t know was how big the entire suite is, including the enormous 2nd level. The upstairs bathroom has both a bathtub and a separate shower! The bed is a true king-sized one with high quality pillows and bedding. Even more surprising is that the first floor has an additional toilet! This is quite rare in our experience with the grand, old European hotels. The total square footage should be included in the hotel’s description because it’s quite a strong point. The breakfast is tremendous—a carafe of coffee or a pot of tea on your table, plus a generous spread of breads, pastries, fruits, cheeses, yogurts, pancakes, waffles, a do-it-yourself crepe station, and an opportunity to boil your own egg or choose scrambled (which were fluffy and delicious). I advocate including the breakfast when booking your room. Lastly, this hotel has superb views that will linger in your memory for a long time. Many other hotels face the Basilica so have only a side view of Vieux Port, but Grand Hotel Beauvau has a magnificent view centered on the port. Truly, this hotel is worth every penny, and then some.

Dear Anne, What a pleasure to read you ! The description of your stay is a reward for all members of the team. Each detail that you give, each gesture that you have appreciated encourages us and convinces us to continue in this direction. On behalf of each member of the team, thank you for your appreciation and we hope to see you again very soon. Best regards Olivier Baude Front Office Supervisor Grand Hôtel Beauvau Marseille Vieux Port H1… +33(0)4 91 54 91 00

Comfort could be improved

Customer review rating 4.6/5

Gmf Solo - 15/01/2020 Confirmed reviews ALL

Excellent locatiion, nice staff, right breakfast, comfortable bed. On the negative side: lack a full chair in the room, and only one chair in the bar with proper illumination to read a printed book. Shower hose too short. Room cleaning too late some days.

Excellent service

Customer review rating 4.6/5

Kristi Couples - 07/01/2020 Confirmed reviews ALL

Wonderful room, clean hotel, great breakfast, but the best thing of all were the employees. Superb!

Dear Kristi, We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Baude Front Office Supervisor Grand Hôtel Beauvau Marseille Vieux Port H1… +33(0)4 91 54 91 00

View of the harbour.

TripAdvisor rating 4.5/5

1Jamesk3000 Couples - 02/01/2020 TripAdvisor review

Lovely location. Great view from room, bar and breakfast room. Excellent, friendly staff. We enjoyed staying at this hotel. Service by front desk personnel was excellent and helpful to print tickets and make reservations for dinner.

Dear 1Jamesk3000, Thank you for sharing with us your experience. We receive your compliments with pleasure. We will definitively share them with our team.We are verry happy that our hotel met your expectations and that you spend a nice stay with us. Our priority is our guests' satisfaction and the quality of our products and services. We are looking forward to welcome you again very soon in the Grand Hotel Beauvau and our beautiful city of Marseille. Best regards Mélanie Vieira Guest Relation

Elegantly decor, spacious room and enjoyable stay

Customer review rating 4.6/5

S K. Solo - 31/12/2019 Confirmed reviews ALL

This was a beautifully decorated hotel wit a spacious room, friendly and great service in a central location at the port and with a metro stop steps away.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier Baude Front Office Supervisor Grand Hôtel Beauvau Marseille Vieux Port H1… +33(0)4 91 54 91 00
Customer review rating 4.6/5

Anonymous Families - 31/12/2019 Confirmed reviews ALL

We had an excellent stay for christmas. Thank you to our friendly receptionist for all the good advice about Marseille.

Dear Stephanie P., We very much appreciate your comments regarding your stay at the Grand Hôtel Beauvau Marseille Vieux-Port - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. It really was a pleasure to welcome you through your stay , I spend a lovely moment with the three of you at front desk. I am happy that you spend a nice stay in our hotel and our beautiful city of Marseille. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Vieira Front Office Supervisor Grand Hôtel Beauvau Marseille Vieux Port H1… +33(0)4 91 54 91 00
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