ibis Styles Marseille Gare Saint-Charles

Customer review rating (ALL Rating) 4.3/5 1,149 reviews

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Description

Hotel extras

  • Television equipped with Chromecast (free)

  • Breakfast on the terrace

  • At the foot of Saint Charles train station

  • Breakfast from 5.30 am during the week and up to 11 am at weekends

Our accommodation(s)

Hotel location

ibis Styles Marseille Gare Saint-Charles

28 Boulevard D Athenes
13001 MARSEILLE
France

GPS:43.301132, 5.381003

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

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Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,149 reviews

TripAdvisor Rating  3.5/5  142 reviews

Perfect location for St Charles railway station. Friendly staff.

Customer review rating 4.5/5

Ray Couples - Confirmed reviews ALL

Good location for an early train journey. Very helpful and friendly receptionist.

Not at the level expected from a Ibis Styles

Customer review rating 1.5/5

Morgan Business - Confirmed reviews ALL

The insulation in the room was really bad, all sounds from outside was very inconvenient. The room was so tiny that I had to move the bed to sit in front of the desk/table. The quality of the breakfast was very disappointing (compare to what is usual in Ibis Styles hotel), very limited choice and very average quality. However, everybody in the staff is very friendly, helpful and professional.

Ideal location

Customer review rating 4.0/5

Laurent Couples - Confirmed reviews ALL

Near station and city centre. Very clean. Comfortable bed. Quiet. Friendly staff.

You can stay here avoid the steps from the station!

TripAdvisor rating 4.0/5

Victripper Couples - TripAdvisor review

St Charles Firstly, make sure you’ve booked this Ibis hotel not the one with “Centre” in the title - ridiculous to have 2 similarly named hotels so close together! We stayed here because we arrived late by train and took an early train - it was ideal. It gets extra points for having much better sustainability happening (eg at breakfast) than almost anywhere we stayed. The decoration was fresh and colourful, the room was small but comfortable and cheap. The other bonus is that if you have breakfast it starts at about 5.30am so it’s easy to do before your train. I found it very hard to find instructions to get there with bags from the station - avoid the impressive feature steps down and up - so here they are: Avoid the stairs! 1. From the station, head down the escalator (or lift although I’m not entirely sure where the latter is) following signs to metro and taxis (B’vard Maurice Bourdet) 2. Keep going down another escalator to the lower metro level 3. You will then see a sign saying (sortie) P. Des Marseillaises - follow that escalator UP! (Yes, up.) 4. There is a short, well-lit pedestrian tunnel, go through that and you will be on the street that runs across the bottom of the big steps. At the road crossing in the street to your left (that runs into the steps) you will already see Hotel Windsor; Ibis Styles Marseille (Gare) St-Charles is 10 metres along! Easy 🤩

Bad facilities

Customer review rating 1.5/5

Kelvin Couples - Confirmed reviews ALL

There was no shower curtain or window wall in the shower. All water was split out to the toilet, toilet floor and even the toilet rolls were wet. The design of this was totally unacceptable and inconvenient to the guests. Also, the bathroom light was full of dirt and substances. Looks horrible. The room facilities were below acceptable level.

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Other web-users rate our hotel

  • 758 reviews 9.2/10 Location
  • 869 reviews 5.9/10 Room
  • 814 reviews 9.3/10 Service
  • 16 reviews 7.5/10 WiFi
  • 733 reviews 8.8/10 Breakfast
  • 330 reviews 7.5/10 Cleanliness
  • 129 reviews 7.1/10 Food
  • 126 reviews 7.4/10 Value

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