Ibis Styles Paris Gare De Lyon Bastille 3 stars

Customer review rating (ALL Rating) 4.5/5 853 reviews

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Description

Hotel extras

  • Green Key certification

  • Close to Gare de Lyon and Place de la Bastille

  • Air conditioning throughout the hotel and free high-speed WIFI.

  • Adjoining rooms for up to 4 people

  • Buffet breakfast included

Our accommodation(s)

Hotel location

Ibis Styles Paris Gare De Lyon Bastille

52 Avenue Ledru Rollin
75012 PARIS
France

GPS:48.8481, 2.372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  853 reviews

TripAdvisor Rating  4.0/5  116 reviews

Well located. Staff lovely.

Customer review rating 5.0/5

Polly Couples - Confirmed reviews ALL

Bags safely looked after. Comfortable clean rooms. Excellent continental breakfast.

Chère Polly, Nous vous remercions sincèrement pour vos commentaires élogieux concernant votre séjour chez nous. Nous sommes ravis d\'apprendre que vous avez apprécié notre emplacement, le service de notre personnel, ainsi que la propreté et le confort de nos chambres. Il est également gratifiant de savoir que notre petit-déjeuner continental a su répondre à vos attentes. Nous espérons vous accueillir à nouveau lors de votre prochaine visite à Paris. Cordialement, ibis Styles Paris Gare De Lyon Bastille

Customer review rating 4.0/5

Kerry Solo - Confirmed reviews ALL

Room very small for the price paid for one person. Very good breakfast provided. All staff were friendly and helpful.

Dear Kerry, Thank you for taking the time to share your feedback. We appreciate your positive comments regarding our breakfast and the helpfulness of our staff. We understand that room size can be a concern, and we strive to provide a comfortable experience for all our guests to balance this out. Your insights are valuable to us, and we will continue to enhance our services. Warm regards, Shana - Front desk

Excellent service

Customer review rating 5.0/5

Corinne Couples - Confirmed reviews ALL

The hotel location is perfect as we were there for the 1/2 marathon, nice and clean rooms but the best thing was the service which was truly excellent. Friendly, professional and the best we’ve seen.

Dear guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our location suited your needs during the half marathon and that you found our rooms to be clean and comfortable. Our team strives to provide friendly and professional service, and it is gratifying to know that we met your expectations. We look forward to welcoming you back in the future. Warm regards, Shana - Front Desk

Horrible stay

Customer review rating 0.5/5

Antoniadou P. Business - Confirmed reviews ALL

1. Breakfast very poor 2. Elevator was always stuck in 3rd floor (they mentioned a problem) and my room was in the 5th floor. 3. The worst happened during the night: Something bit me! In the morning my hand started to swell and ooze pus. I ended up in the hospital where they told me I was bitten by a spider. Apparently no one did any disinfestation in that room. I travel a lot for my business and I am a loyal customer of Accor Hotels, especially Ibis. That time I won't recommend to anyone the hotel and I will think twice to come at this hotel again.

Dear Ms. Antoniadou P., Thank you for sharing your feedback regarding your recent stay with us. We sincerely regret to hear about the challenges you encountered during your visit. We strive to provide a diverse breakfast selection and will review our offerings to better meet our guests' expectations. Regarding the elevator issue, we understand how inconvenient this can be, and we appreciate your understanding as we work to resolve technical difficulties. Most concerning is your experience with the bite. Please accept our deepest apologies for this distressing incident. We take matters of cleanliness and safety very seriously, and we will ensure our team is reminded of our stringent hygiene protocols. Your loyalty to Accor Hotels is valued, and we hope to have the opportunity to restore your faith in our brand in the future. Best regards, Geoffrey PELINSKI - Front Office Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Ce qu on attend d un ibis style

Bonjour, Nous vous remercions sincèrement pour votre retour positif. Il est toujours gratifiant de savoir que nous avons répondu à vos attentes. Notre équipe s'efforce de maintenir les standards de qualité et de confort que les clients attendent d'un ibis Styles. Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite à Paris. Cordialement, ibis Styles Paris Gare De Lyon Bastille

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Other web-users rate our hotel

  • 573 reviews 9.7/10 Location
  • 733 reviews 6.3/10 Room
  • 683 reviews 9.6/10 Service
  • 8 reviews 8.5/10 WiFi
  • 495 reviews 9.2/10 Breakfast
  • 238 reviews 7.7/10 Cleanliness
  • 150 reviews 9.1/10 Vibe
  • 134 reviews 8.1/10 Value

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