Mercure Paris Gare de Lyon TGV hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 3,396 reviews

Mercure Paris Gare de Lyon TGV hotel - Image 1
Mercure Paris Gare de Lyon TGV hotel - Image 2
Mercure Paris Gare de Lyon TGV hotel - Image 3
Mercure Paris Gare de Lyon TGV hotel - Image 4

Description

Hotel extras

  • In the heart of Paris, direct link to Orly airport - metro 14

  • Smart TV with Chromecast in the bedroom.

  • Co-working space with a gourmet break.

  • Drinks & delicacies from our Corner Station: on the terrace or take away.

  • Secure luggage storage 24 hours a day (for a fee).

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012 PARIS
France

GPS:48.844779, 2.372532

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,396 reviews

Customer review rating 5.0/5

Kiran B. Families - Confirmed reviews ALL

Dear Kiran, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location, rooms, and the helpfulness of our staff. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Émile - Service Qualité Mercure Paris Gare de Lyon

Customer review rating 2.0/5

Pete C. Families - Confirmed reviews ALL

Dear Pete, After speaking with our Front Office team, it appears that the payment issue has been resolved following your mail. However, I remain at your disposal should you need any further assistance at h1… We are sorry to hear that you found the rooms disappointing and that they did not meet your expectations. If you would like to share more details about what you felt needed improvement, we would be happy to look into it. Our technical team will carry out a preventive inspection of the room concerned. We hope to have the opportunity to welcome you again and provide you with a more positive experience. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 5.0/5

Jean-claude C. Families - Confirmed reviews ALL

Dear Jean-Claude, Thank you very much for your loyalty as an ALL Platinum member and for taking the time to share your review. We are thrilled to know that you had an excellent stay and that our staff made such a great impression. Your feedback is greatly appreciated by the entire team. We look forward to hosting you again very soon. Best regards, Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 2.0/5

Debbie A. Couples - Confirmed reviews ALL

Dear Debbie, We are pleased to read that you appreciated our excellent location however we are sorry to learn about the issue you encountered with the restroom. Following your comment, our technical team checked the toilet in the room concerned, but no further malfunction was detected. Nevertheless, we will remain attentive to this point to ensure that everything is working properly. We hope to have the pleasure of welcoming you again for a more enjoyable stay. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 5.0/5

Adam S. Couples - Confirmed reviews ALL

Dear Adam, Thank you for your kind words regarding your recent stay with us. It is gratifying to know that you found our hotel clean, comfortable, and conveniently located. We hope to welcome you back for another enjoyable visit in the future. Émile - Quality Service Mercure Paris Gare de Lyon

Other web-users rate our hotel

  • 1,676 reviews 9.6/10 Location
  • 1,896 reviews 6.9/10 Room
  • 2,474 reviews 9/10 Service
  • 22 reviews 8.5/10 WiFi
  • 1,054 reviews 5/10 Comfort
  • 635 reviews 8.6/10 Cleanliness
  • 633 reviews 8.7/10 Breakfast
  • 26 reviews 3.7/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby