Mercure Paris Gare de Lyon TGV hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 3,376 reviews

Best price
guarantee
Mercure Paris Gare de Lyon TGV hotel - Image 1
Mercure Paris Gare de Lyon TGV hotel - Image 2
Mercure Paris Gare de Lyon TGV hotel - Image 3
Mercure Paris Gare de Lyon TGV hotel - Image 4
2 place Louis Armand, 75012 PARIS, France

Description

Hotel extras

  • In the heart of Paris, direct link to Orly airport - metro 14

  • Smart TV with Chromecast in the bedroom.

  • Co-working space with a gourmet break.

  • Drinks & delicacies from our Corner Station: on the terrace or take away.

  • Secure luggage storage 24 hours a day (for a fee).

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012 PARIS
France

GPS:48.844779, 2.372532

Telephone
Fax +33 1 43 47 41 94

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,376 reviews

Customer review rating 0.5/5

Cindy Z. Friends - Confirmed reviews ALL

I had been experiencing changing timelines every time I contact Accor about my reservations. I’ve followed their instructions and those of your colleagues. On 12 March I was told I could change to a fixed rate a day before my arrival but when I contact the front desk on 22 May, they said I could change 48 hours in advance and on 23th when front desk emailed me back, they were saying a week in advance.

Customer review rating 1.5/5

Hei Y. C. Couples - Confirmed reviews ALL

We stayed for three nights. On the first night, the power went out from around midnight for 3-4 hours. No lights. No air-conditioning. Cannot reach front desk by hotel telephone. The room number displayed on the phone was not even the room we were staying. Besides, the electrical outlet in the bathroom was loosen; the hair dryer cannot plug in. Poor design of shower screen - only halfway closure. Water was spread out all over the sink counter. The keycards were locked before we checked out and before check-out time.

Customer review rating 3.0/5

Thau M. T. Friends - Confirmed reviews ALL

It didn’t work to fix the shower head on the support, meaning you can’t take a good shower with one hand holding it. The buffet breakfast labels are too small to read, especially with dim light.

Dear Guest, As soon as we were notified the shower head has been fixed by our maintenance team. We sincerely apologize for this inconvenience. We will share your suggestion regarding the breakfast labels and products variety to our food & beverage Manager. We hope you will consider coming to our establishment. Wishing you a wonderful day. Léa - Service Qualité Mercure Paris Gare de Lyon

Customer review rating 0.5/5

Kai M. K. G. Couples - Confirmed reviews ALL

on my last night at the hotel, the building had a power shutdown from 12mn to 2+ am with aircon, wifi, lights etc all shut off, and unfortunately in a middle of the heat wave week which made the room stuffy and warm had an early morning connecting train and had a terrible nights rest.

Dear Mr G., We are following up on your feedback regarding your stay at the Mercure Paris Gare de Lyon on the night of May 25–26, 2026. As you unfortunately experienced, an unexpected power outage affected the entire Gare de Lyon area between approximately midnight and 3:00AM. This incident, caused by construction work near the station, was beyond our control. Our hotel, located within the station’s vicinity, was directly impacted by this outage. We fully understand the disappointment and inconvenience caused during your stay and would like to offer you our sincerest apologies. Rest assured that our teams worked throughout the night to manage this unforeseen situation as best as possible and to support our guests during these exceptional circumstances. We have decided to offer you a commercial gesture, which we have communicated to you via email. We hope you will appreciate it. We look forward to welcoming you back soon to the Mercure Paris Gare de Lyon and wish you a wonderful day. Léa - Service Qualité

Customer review rating 5.0/5

Salvatore R. Families - Confirmed reviews ALL

Fantastic location and great service

Other web-users rate our hotel

  • 1,515 reviews 9.6/10 Location
  • 1,752 reviews 6.6/10 Room
  • 2,094 reviews 8.9/10 Service
  • 20 reviews 7.2/10 WiFi
  • 999 reviews 4.7/10 Comfort
  • 612 reviews 8.8/10 Breakfast
  • 556 reviews 8.3/10 Cleanliness
  • 21 reviews 3.9/10 Wellness Area

Powered by Trustyou

Our other establishments nearby