Novotel Paris Gare de Lyon

Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.5/5 2,833 reviews

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Hotel extras

  • New indoor pool heated to 28 degrees, open 7am to 11pm, and Fitness area.

  • Spacious design rooms, with or without terrace, broadband WIFI offered

  • Brand new restaurant: discover the Gourmet Bar, a cuisine with southern inspirations

  • Organize your meetings in one of our 6 meeting rooms with daylight!

  • Six renovated meeting rooms for up to 90 people

ALLSAFE approved hotel

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Telephone +33 1 44 67 60 00

Fax +33 1 44 67 60 60

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar Paris Gare de Lyon

Enjoy lunch in Tuscany or mezze in Athens without leaving Paris! Let yourself be taken away by Mediterranean flavors. A stone's throw from Gare de Lyon, our Gourmet Bar has delights in store for you.

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Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. All of our rooms are fully renovated and have a queen size bed, free WIFI, air conditioning and a 42" LCD TV. For greater comfort, choose our Executive Room: with bathrobes, slippers, free minibar and Nespresso coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,833 reviews

TripAdvisor Rating  4.0/5  3,756 reviews

Better than the Marriot Courtyard

Customer review rating 4.0/5

Rosanna T. Families - Confirmed reviews ALL

The room was the largest in Paris, and clean and comfortable. We could have used soap and shampoo (the dispenser was empty). The only downside of the room was the dearth of plugs! Only 2 in the whole room, including the desk. Even the bathroom was devoid of plugs! Really? I figured that at least there's an outlet for the hairdryer. Oops, no hairdryer. Some scrimping, but a really nice room.

Improvement in Service needed

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

If I book a room for three people, I expect it to be ready for three people. We checked in kate afternoon and the room was not fully arranged. When asking at the lobby if someone can arrange the couch as a bed and give me additional towels for a third person, I was told that I shall do the couch by myself. The sheets below were not freshl and no one came to give me additional towels. I would have expected better. Additionally the room was left a bit dirty and would have needed an extended cleaning. We did not want to put our luggage on the respective place as there was still dirt from the previous. When we sat at the table in the lobby no one took our order or cleaned the table from the glasses of the previous people sitting there. It took very long. The hotel is starting to renovate, has a great position in town and a pool which is quite rare in Paris. However I would have expected better cleaning and service for the price.

Very nice room

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We loved the room and all its amenities, and it was perfectly located for us right next to the Gare de Lyon. Our only complaint was the plastic cover on the mattresses under the sheets. We woke up in a sweat and our pajamas were soaked with perspiration. Otherwise, a wonderful stay.

VERY GOOD AND COMFORTABLE STAY

Customer review rating 4.5/5

Liyakatali B. Couples - Confirmed reviews ALL

EXCELLENT STAFF, GOING ALL THE WAY OUT TO SUPPORT YOU FAR YOUR REQUIREMENTS. WE WERE GIVEN AN EARLY CHECK IN ALSO. GREAT LOCATION EVERYTHING IS AVAILABLE IN THE SURROUNDING

Customer review rating 5.0/5

Ibou D. Families - Confirmed reviews ALL

It was an amazing one as usual although I did not benefit from the traditional upgrading this time

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Other web-users rate our hotel

  • 1,136 reviews 9.3/10 Location
  • 1,384 reviews 7.1/10 Room
  • 1,366 reviews 8.6/10 Service
  • 18 reviews 7.6/10 WiFi
  • 798 reviews 8.3/10 Breakfast
  • 730 reviews 7.2/10 Comfort
  • 504 reviews 7.3/10 Cleanliness
  • 446 reviews 7/10 Pool

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