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Novotel Paris Gare de Lyon Hotel 4 stars

Customer review rating 4.4/5 12,871 reviews

Novotel Paris Gare de Lyon
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Hotel extras

  • Fully renovated rooms, free WIFI

  • Spacious design rooms, with or without terrace, broadband WIFI offered

  • Parking, fitness room

  • Bar and restaurant, entertainment for the family and dishes to share

  • Six renovated meeting rooms for up to 90 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
  • Room for hearing impaired guests
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012
paris
france

Tel: +33144676000

Fax: (+33)1/44676060

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON :  20/24/29/57/61 Gare de Lyon

  • GARE DE LYON 2 :  63/65/87/91 Gare de Lyon

  • Gare de Lyon :  1 Gare de Lyon

  • Gare de Lyon 2 :  14 Gare de Lyon

  • Gare de Lyon :  A Gare de Lyon

  • Gare de Lyon 2 :  D Gare de Lyon

  • By plane

    PARIS ORLY At 20km / 12.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 25km / 15.54 miles

  • By car

    A1 LILLE-BRUXELLES At 6km / 3.73 miles

  • By car

    A4 METZ-NANCY At 2km / 1.24 miles

  • By car

    A6 EVRY-LYON At 7km / 4.35 miles

  • By train

    PARIS AUSTERLITZ At 1km / 0.63 miles

  • By train

    PARIS GARE DE LYON At 0.1km / 0.06 miles

GPS :48.84538, 2.375301

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. All of our rooms are fully renovated and have a queen size bed, free WIFI, air conditioning and a 42" LCD TV. For greater comfort, choose our Executive Room: with bathrobes, slippers, free minibar and Nespresso coffee.

Superior Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - queen-size bed and double sofabed

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with queen-size bed and a convertible double couch

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with terrace and queen-size bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 6
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: Bistro

In a modern and friendly setting, our new restaurant opens its doors for you! Chef Alexis PINTO offers contemporary cuisine with Mediterranean inspiration, made with fresh produce and his wine selection.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

A real living space in the heart of the hotel, let our baristas give you the key to a successful afterwork, all in a relaxed atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT NOMADE

Non contractual photo

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Novotel Paris Gare de Lyon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

12,871 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,627 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Been there many times, always good, but this time we had a problem.

Customer review rating 4.4/5

Mark Families - 17/03/2020 Confirmed reviews ALL

Comfortable and well-appointed rooms and great staff. Disappointed that the ground floor area was still being re-modelled after our previous visit in December - seems unnecessary as it was fine before and introduces clutter into what was a clear space. Our major issue was that on the second night (out of 3) we were kept awake by an intermittent noise that seemed to be coming from directly above our bathroom (510) which sounded like drilling, or a water pump. At 02.00 I went down to reception to investigate. While I was there my wife recorded the noise on her phone. The night staff sought to find the cause of the noise but were unsuccessful. We were offered an alternative room which my wife and daughter moved to, but I stayed put as we had too much luggage to move. There was no more noise that night but it recurred on the following afternoon. We lost a night's sleep which spoiled our plans for Saturday. On checking out on Sunday, the manager was extremely helpful and sympathetic, said he would raise it with his manager and we exchanged contact details. However I don't believe I heard back and trust we have not been charged for the second room. Other than this event, we have been staying at this hotel over a 20-year period and rarely had any problems.

good location

Customer review rating 4.4/5

Shane T. Friends - 16/03/2020 Confirmed reviews ALL

The room and the parking facility very nice, The service from the bar in the lobby was not at all good waited at least 20 mins to receive a bottle of wine only to have it served warm. Also upon return to the hotel after dinner could not get a nightcap at exactly midnight a bit much for a guest.

Nice staff

Customer review rating 4.4/5

Yvon H. Business - 14/03/2020 Confirmed reviews ALL

Ideally located hotel with nice rooms and not so expensive

friendly staff

Customer review rating 4.4/5

Nicholas S. Families - 05/03/2020 Confirmed reviews ALL

great stay and good location

Customer review rating 4.4/5

Christophe B. Families - 01/03/2020 Confirmed reviews ALL

We come each year before heading down to the Alps

The staff were great

Customer review rating 4.4/5

Anonymous Families - 29/02/2020 Confirmed reviews ALL

Most things went went well service was great, the meal options were satisfactory. The bad sides of our sty was the room and the construction work that was going on the ground floor. The room was small compared to what I have seen on the picture and too sympathetic. The room will be fine for business traveler but not great for a relaxing holiday with a family. The dusty corridor and main reception was not nice.

Good location

Customer review rating 4.4/5

Peter E. Business - 28/02/2020 Confirmed reviews ALL

Construction was a bit disruptive, but tolerable.

Good location for me but....

Customer review rating 4.4/5

Muriel G. Solo - 23/02/2020 Confirmed reviews ALL

Always go there, location is convenient but this year with the renovation of the place didn’t make the stay plaisant! Could at least tell the clients and give a discounted price!

Dear Guest, Thank you for taking the time to share your feedback regarding my hotel. I am sorry that your stay with us was not up to your expectation ; please accept my sincerest apologies. Some renovations are currently underway in Novotel Paris Gare de Lyon ; a new design and a new atmosphere will be available soon. The information is given on the AccorHotels website and in your booking confirmation. The catering services are temporarily moved on the first floor and the reception is as well momentarily out of place. My teams and I do our utmost to anticipate and/or attenuate the nuisances. and to ensure the best possible welcome. However, I understand your dissatisfaction. The entire site will be completed in March and I sincerely hope that you will give us the opportunity to serve you better during a future visit. Do not hesitate to contact me directly so I can take care of your reservation and ensure the smooth running of your stay. Sincerely, Serge Lenormand General manager

Well located

Customer review rating 4.4/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Perfectly decent hotel in good location. Perhaps when booking you could mention the building works?

Building site

Customer review rating 4.4/5

Gavin Families - 23/02/2020 Confirmed reviews ALL

Staff were excellent rooms as expected from Novotel very good. What wasnt was the works being done ground floor

top

Customer review rating 4.4/5

M Couples - 19/02/2020 Confirmed reviews ALL

prettige service

Under Construction

Customer review rating 4.4/5

Julian B. Families - 19/02/2020 Confirmed reviews ALL

The hotel was under construction and we were not notified in advance. There was a strong smell of paint / building materials and most of the hotel was unusable.

Dear Guest, Thank you for taking the time to share your feedback regarding my hotel. I am sorry that your stay with us was not up to your expectation ; please accept my sincerest apologies. Some renovations are currently underway in Novotel Paris Gare de Lyon ; a new design and a new atmosphere will be available soon. The information is given on the AccorHotels website and in your booking confirmation. The catering services are temporarily moved on the first floor and the reception is as well momentarily out of place. My teams and I do our utmost to anticipate and/or attenuate the nuisances which are unfortunately not always announced/detailed beforehand by the companies working on the site. I am aware of the inconvenience and we all redouble our vigilance and continue to do our utmost to ensure the best possible welcome. The entire site will be completed in March and I sincerely hope that you will give us the opportunity to serve you better during a future visit. Do not hesitate to contact me directly so I can take care of your reservation and ensure the smooth running of your stay. Sincerely, Serge Lenormand General manager

Like staying at a building site

Customer review rating 4.4/5

P Families - 17/02/2020 Confirmed reviews ALL

The ground floor is a mess. Temporary reception area. Building in progress on ground floor looks unwelcoming and makes guests feel like they are staying in a building site. Breakfast was in a makeshift canteen. Accor should make clear that the hotel is undergoing refurbishment when guests book. Either the hotel should be shut while the work is going on or you should discount the room rate. You shouldn't charge full price for this. You are devaluing the Novotel brand.

Dear Guest, Thank you for taking the time to write about my hotel. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. We are indeed renovating our common spaces to offer you a new design, a new atmosphere and a better comfort ; it concerns the restaurant, bar, lobby, swimming pool... Our new spaces will be available in March 2020. My team and I are doing our best to minimize the annoyances and to organise all the catering services which are temporarily moved on the first floor. However, I understand your dissatisfaction. I hope you can trust us again in the future when the hotel is renovated. If so, do not hesitate to contact me directly for your next stay, I will personally take care of your reservation et will make sure you have an enjoyable stay. Sincerely, Serge Lenormand General Manager

Hotel allright, but part closed for renovation

Customer review rating 4.4/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Hotel allright, but part closed for renovation

Dear Sir, Thank you for taking the time to tell us about your stay. I am sorry that your experience with us did not meet your expectations; please allow me to express my sincerest apologies. We are currently in the process of renovating the hotel ; I am aware that it can cause some inconvenience even if my team and I are doing our best to minimize the annoyances. Please accept my sincerest apologies. We will have soon new restaurant, bar, lobby, reception, swimming pool... (March 2020) and we all look forward to showing you all those new spaces. Sincerely, Serge Lenormand General Manager

Room for improvement

Customer review rating 4.4/5

Alan Couples - 10/02/2020 Confirmed reviews ALL

Rooms comfortable enough. But a couple of things to improve - non-slip mats in the bath and a grab rail. The big problem was the ongoing internal refurbishment works. I was warned on the web site when I booked but still. And one of the three lifts did not reach the ground floor. If that one arrived you were advised to take another but you cannot choose a lift!! It should have been deactivated for the duration.

Should be better when renovations finished

Customer review rating 4.4/5

R S. Couples - 09/02/2020 Confirmed reviews ALL

Much work being done in public areas. Room up to date, quiet and comfortable.

Under construction... to be avoided until it's completed!

Customer review rating 4.4/5

Olivier Families - 05/02/2020 Confirmed reviews ALL

Bad experience as the hotel is being fully refurnished

Dear Sir, Thank you for taking the time to tell us about your stay. I am sorry that your experience with us did not meet your expectations; please allow me to express my sincerest apologies. We are currently in the process of renovating the hotel ; I am aware that it can cause some inconvenience even if my team and I are doing our best to minimize the annoyances. Please accept my sincerest apologies. We will have soon new restaurant, bar, lobby, reception, swimming pool... (March 2020) and we all look forward to showing you all those new spaces. Sincerely, Serge Lenormand General Manager

great room, staff a bit impersonnal but a good experience overall

Customer review rating 4.4/5

Fabrice_91 Business - 03/02/2020 Confirmed reviews ALL

Great and quiet room. very large and with modern bathroom. 7th floor, facing the square behind the hotel free minibar and coffee machine in the room Good breakfast even if the room is a bit packed... but this is probably temporary during renovations. smooth check in chech out... Upgraded as diamond... although no communication or mention of it at check in ... but what counts is to be upgraded... :-)

It was a building site

Customer review rating 4.4/5

Dan H. Families - 03/02/2020 Confirmed reviews ALL

The lobby and main areas of the hotel were all under construction. The lifts did not all connect to the ground floor. There was no warning of this at the time of booking, which was not far in advance.

Dear Guest, I thank you for taking the time to answer our survey. I am sorry that your stay with us was not up to your expectation and please accept my sincerest apologies. The hotel is under renovation and the information is given on the AccorHotels website and on your booking confirmation. All the catering services as well as the reception are temporarily moved from their usual location. I am aware of the discomfort generated by these arrangements, certainly in smaller and less suitable spaces, but always with a concern for your comfort; please accept my sincerest apologies. I hope you will still consider my hotel for your next stay , I cannot wait for you to discover our new spaces from March 2020. Best regards, Serge Lenormand General Manager

Handy for the station

Customer review rating 4.4/5

Dg Solo - 03/02/2020 Confirmed reviews ALL

Overnight between trains

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