An excellent stay. Great location. Very convenient parking. Comfortable immaculate room. Decent view. Stunning swimming pools with proper hours. Staff lovely. The only thing to fault is the breakfast: expensive and limited range and nothing out of the ordinary. In 2021 the quality and wholesomeness needs to be top priority.

Only one night + breakfast Night was smooth (quality of the bed was perfect) Breakfast OK

I am a regular Platinum Accor customer, and especially of this hotel, rather well located and where we can get some silence - and thus rest. This time was a frustrating experience. Not only the bed was not prepared as requested (with sheet and blankett instead of a duvet), but the receptionist insisted upon departure that I had not pre-paid the full amount, despite the fact that he colleague upon arrival confirmed that I did. I had to pay an extra amount to then raise a request for refund - which will take at least 2 weeks. On top of that, the hotel insists on charging systematically breakfast, although I never take it. It starts to get on my nerves and i question my loyalty.

Nice hotel. Location convenient. Had a nice stay

My sister stayed for a night in this hotel few days ago. I was not aware that I booked another room on the same day. My sister tried to explain to the hotel that I was not aware of this and if they can refund the other charges they made.. They told my sister they can't refund it back due to their policy, instead they offered another night for my sister to stay and pay extra 20 Euros. 200 Euros to charged in a room that is not used is for me not right... It's a lot of money to take for another booking that I am not aware of..

I came to watch the tennis tournament in Accor Arena. Thats why I looked for an hotel near by and not very expensive :). happy to have found this one. very good comparing to price in all aspects. also 1 min from the gare de lyon which helped a lot.

Good stay

Brilliant experience, I live in London and been to 5* hotel so I thought nothing will satisfy me in Paris but Novotel prove me wrong. Hospitality was spot on very helpful welcoming staff, will always book with you we come to Paris in the future…keep it up

Proved to be an excellent location due to limitations of transport due to strikes. Excellent service, helpful and smiling stuff willing to assist, the room was ready early as we arrived in the morning, very clean rooms and the cleaning ladies deserve the best and a quite rich breakfast. Enjoyed every day and night during our Xmas holidays.

The hotel was undergoing some refurbishment and there were workmen working in the next room. Lots of noise, plastic sheeting in the corridors. Although tea and coffee were provided in the room there were only paper cups, rather spoit the experience. Overall disappointing for the price.

We stayed for one week. In spite of building works in the hotel, we met really friendly hotel-people from Novotel. Many thanks for your cheerful engagement during this hard time for you. The only missing point from our point of view was the below average heating in the hotel room.

Stayed 2 nights. Everything is good but the cleanliness around the hotel building is average (also smell like Paris). Breakfast for Adult costs EUR 16 but for a family with 2 kids, average is about EUR 8 per person and is reasonable.

The hotel is perfectly situated next to the Gare De Lyon. Perfect for exploring Paris. From start to finish the staff were brilliant, always quick to meet our needs. The room was spacious with a great view if the square. The breakfast included each morning was perfect with 2 rooms available, one being a family room equipped with entertainers. Nothing like starting the day dancing with a Smurf. The pool was a great addition which the kids enjoyed plus the kids area in the lobby was a lifesaver. Great hotel with lovely staff.

Mixed feelings about this hotel as we had to move room due to a couple of issues. The hotel is in a good location and the room was clean and comfortable but the matter of plastic glasses & paper cups for the mini bar & coffee machine does not lend itself to this Accor brand. Presumably this is being done on cutting hotel costs and increasing margins but by doing so does not sit well with environmental concerns.

We booked 2 rooms here as we were arriving late by train. The hotel is adjacent to the station. The rooms were impeccably clean, roomy and bathroom had all the amenities we needed for our stay. The beds are unbelievably comfortable. Check in was quick; staff very friendly.