Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.6/5 4,261 reviews

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Description

Hotel extras

  • Heated indoor swimming pool and fitness center open from 7am to 11pm.

  • Olicéa bar and restaurant with Mediterranean accents

  • Spacious rooms in Paris for up to 4 people

  • Close to the Marais, Bastille and the Accor Arena

  • Direct connections via metro 14 to Orly and RER A to Disneyland

Our accommodation(s)

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Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Olicéa

In the Provençal setting of the Olicéa restaurant, savor generous dishes and sun-soaked tapas. We prepare Mediterranean cuisine made with local and seasonal produce.

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Our guest reviews

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ALL Rating  4.6/5  4,261 reviews

TripAdvisor Rating  4.0/5  3,848 reviews

Certificate of excellence 2023

Superb location

Customer review rating 4.5/5

David C. Solo - Confirmed reviews ALL

The hotel is located just beside Gare de Lyon. It’s also very convenient if you are taking a train to other parts of Europe. I was able to place my big luggages there one day before checking in as I have to make a day trip to Basel, Switzerland. It is also near the RER and metro station. It’s just two stations from Galléries Lafayette and 3 stations to Champs Élysées if you like shopping. The room is big and the bed is comfortable. I have wonderful well rested nights. There are restaurants and super markets located around the vicinity where you can get your meals. I will recommend this hotel if you need to take the train from Gare de Lyon.

location ok, nice stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

breakfast very good, medium restaurant bad internet

Dear Mr.GEORGIOS, Thank you for taking the time to share your feedback about your stay with us. Indeed we are located 5 min away from Paris Gare de Lyon. Which is easier for our guest to travel inside or outside of Paris (with metros, bus, trains). We are glad you enjoyed our yummy breakfast ! About our internet, we apologize for the inconvenient. We are actually setting up the fibre optic network. Everything will get in order as soon as it is done. We hope to welcome you again Have a wonderful day Léa - Chef de Brigade

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Very nice hotel in excellent location, but you need to improve some things: 1) I stayed in a executive room (601) with a single bed sofa. The room lacked any hooks for coats and the single closet was too small. Afterwards, I learnt that the the rooms with double bed sofas and both hooks and a double closet. 2) The rooom was too hot. 3) I would like to have better variety of international cuisine for the restaurant. The burger was not good. Chicken was OK. Desserts were good. 4) In the Accor site, you don't see availability of the Family suite for 4 persons, only for the 2 persons. Reception told me that you only have 2 suites in the hotel.

Customer review rating 0.5/5

Hamza K. Business - Confirmed reviews ALL

good stay in general but the food not the best, the same every day and no good service from the staff, I ask the staff that it can't be right that you have to stand and boil your own egg as there was no order what's yours and what's up I don't manage to eat any eggs during the whole period I asked if I could get mirror eggs instead, but there wasn't either even service is what you expect when you go on a business trip to stand waiting for eggs to be boiled and others just come and take your eggs is the best experience to be asked to stand next to your own is not polite

Dear Hamza K., Thank you for taking the time to tell us about your experience in our hotel last week. I am really sorry about your experience about eggs during your breakfast. Indeed, it is not normal if some guests took yours ! However we cannot control the behaviour of our guests and indeed as my colleagues told you we do not prepare eggs regarding the size of our kitchen. Nonetheless, in spite of this situation, i apologize once again about it, i disagree regarding the global rating of 1/10. My colleagues make the best to satisfy our guests and i think that because of an issue about eggs it is not fair for my colleagues and the global quality of the hotel to give us this rating. As you said, the you experience a "good stay" in general. Sincerely, Antoine Executive manager

Close to the Train station, Sanofi site.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good experience. Room was clean, and larger than expected. Upon checking in my sink drain was non operational, but a technician came to my room and it was fixed within minutes. Later, noticed the drain in the shower was also faulty, but not worth the effort to contact technician again. Maybe fix both in Suite 615. Breakfast was good. Staff at front desk was friendly and very helpful. Overall good experience, would stay again.

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Other web-users rate our hotel

  • 1,709 reviews 9.5/10 Location
  • 1,916 reviews 7.7/10 Room
  • 2,184 reviews 9/10 Service
  • 17 reviews 8.3/10 WiFi
  • 1,051 reviews 8.3/10 Breakfast
  • 988 reviews 7.6/10 Comfort
  • 667 reviews 8.4/10 Cleanliness
  • 465 reviews 8.3/10 Pool

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