Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.6/5 3,285 reviews

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Description

Hotel extras

  • Heated indoor swimming pool and fitness center open from 7am to 11pm.

  • Olicéa bar and restaurant with Mediterranean highlights

  • Spacious rooms in Paris for up to 4 people

  • Close to the Marais, Bastille and Accor Arena

  • Direct connections via metro line 14 to Orly and RER A to Disneyland

Our accommodation(s)

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Room 1

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OLICEA

In the Provencal setting of the Olicea restaurant, savor generous dishes and sun-soaked tapas. We prepare Mediterranean cuisine made with local and seasonal produce.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,285 reviews

Customer review rating 5.0/5

Miriam T. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Noel M. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Joseph B. Solo - Confirmed reviews ALL

Customer review rating 0.5/5

Robert H. Families - Confirmed reviews ALL

Dear Robert, We are a little surprised to read your comments regarding this incident, as at the time, no particular dissatisfaction was expressed to our team. Nevertheless, we are very sorry to learn that your youngest child was hurt and we fully understand that this must have been upsetting for you as parents. When the incident was reported to us, our team provided ice and also offered a fruit juice for your child. We have not previously had any reported incidents involving a child falling or being injured in this particular area. Nevertheless, your feedback has been noted and will be shared with our management team so that the area can be reviewed. We do, however, feel it is somewhat unfortunate that this isolated incident led to a 1/10 rating for the entire stay and the efforts of our team. Léa – Service Qualité Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Victoria F. Families - Confirmed reviews ALL

Dear Victoria, Thank you for your kind words regarding your recent stay at Novotel Paris Gare de Lyon. We are delighted to hear that you found our location convenient and our rooms to exceed your expectations in terms of cleanliness and size. It is also wonderful to know that you enjoyed the pool facilities during your visit. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Émile - Quality Service Novotel Paris Gare de Lyon

Other web-users rate our hotel

  • 1,609 reviews 9.5/10 Location
  • 1,741 reviews 7.6/10 Room
  • 1,988 reviews 9.1/10 Service
  • 22 reviews 8.2/10 WiFi
  • 921 reviews 7.3/10 Comfort
  • 843 reviews 8.7/10 Breakfast
  • 688 reviews 8.4/10 Cleanliness
  • 358 reviews 8/10 Pool

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