Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.6/5 3,458 reviews

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Novotel Paris Gare de Lyon - Image 1
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2 rue Hector Malot, 75012 PARIS, France

Description

Hotel extras

  • Heated indoor swimming pool and fitness center open from 7am to 11pm.

  • Olicéa bar and restaurant with Mediterranean highlights

  • Spacious rooms in Paris for up to 4 people

  • Close to the Marais, Bastille and Accor Arena

  • Direct connections via metro line 14 to Orly and RER A to Disneyland

Our accommodation(s)

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Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Telephone
Fax +33 1 44 67 60 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Olicéa

In the Provençal setting of the Olicéa restaurant, savor generous dishes and sun-soaked tapas. We prepare Mediterranean cuisine made with local and seasonal produce.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,458 reviews

TripAdvisor Rating  4.0/5  3,892 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Florence M. Business - Confirmed reviews ALL

Resto catastrophique

Bonjour Florence, Je vous remercie d'avoir pris le temps de partager votre expérience concernant votre séjour chez nous. Je suis sincèrement navrée d'apprendre que votre expérience au restaurant Olicéa n'a pas répondu à vos attentes. Afin de comprendre ce qu'il s'est passé et ce que nous pouvons améliorer, je vous invite à m'envoyer un mail avec votre expérience plus en détails. Au plaisir de vous accueillir de nouveau pour une meilleure expérience. Je vous souhaite une excellente journée. Léa - Service Qualité Novotel Paris Gare de Lyon

Customer review rating 2.0/5

Maria G. D. Business - Confirmed reviews ALL

Good stay but I could not sleep well, because the pillow are too high. I asked in the reception for another pillows but they answered me, all pillows are the same, they were not very helpful and friendly. My nights there I could not sleep and rest. This is the only reason why I am bookind with you, for resting the night if this is not possible, I will look for another options

Dear Maria G., I sincerely apologize for the discomfort you experienced due to the pillows provided in your room. I understand that a restful night's sleep is crucial for our guests, and I regret that we did not meet your expectations in this regard. Our pillows are standardized across the hotel, which means we only have one type of pillows. Usually we do not have any complaints about our pillows. However, our team could have still brought you another one to try. We will discuss this matter with them and we apologize for the lack of helpfulness. Your comfort and satisfaction are of utmost importance to us, and I hope you will reconsider staying with us in the future. We look forward to welcoming you back. Wishing you a wonderful day. Léa - Service Qualité Novotel Paris Gare de Lyon

Customer review rating 3.5/5

Livia C. Couples - Confirmed reviews ALL

The hotel was well located and averagely maintained. Personally I’d put more accent on housekeeping, the room needed a bit more attention, but for few nights it’s fine.

Dear Livia, We thank you for sharing your feedback regarding your recent stay with us. We would appreciate if you could give us more details about what needed more attention in order to share it with our housekeeping Manager and think of actions andd solutions. I invite you to send me a mail (answering this one) with more details. We look forward to welcoming you back for a better experience. Wishing you a wonderful day. Léa - Service Qualité Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Elaine P. Solo - Confirmed reviews ALL

I stayed one night at Novotel next to Paris Gare de Lyon Station. I arrived at midnight. The staff were very friendly and spoke good English. (I am embarrassed that my French is poor). My room was on the 4th floor. It was very tidy, had a very comfortable bed, and a good sized bathroom and separate toilet room. I left early the following morning and did not have time for breakfast. I would gladly stay there again

Customer review rating 4.5/5

Peter W. Couples - Confirmed reviews ALL

Just stayed the one night before getting a plane. Room was well appointed and facilities good. Close to train station which is very convenient.

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Other web-users rate our hotel

  • 1,634 reviews 9.6/10 Location
  • 1,794 reviews 7.6/10 Room
  • 2,026 reviews 9.1/10 Service
  • 24 reviews 7.4/10 WiFi
  • 948 reviews 7.4/10 Comfort
  • 907 reviews 8.4/10 Breakfast
  • 634 reviews 8.3/10 Cleanliness
  • 382 reviews 8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.