Novotel Paris Gare de Lyon

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Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.5/5 1,954 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • New heated indoor pool open from 7am to 11pm, and Fitness area.

  • Spacious design rooms, with or without terrace, broadband WIFI offered

  • Brand new restaurant: discover the Gourmet Bar, a cuisine with southern inspirations

  • Organize your meetings in one of our 6 meeting rooms with daylight!

  • Six renovated meeting rooms for up to 90 people

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

Telephone +33 1 44 67 60 00

Fax +33 1 44 67 60 60

Contact email

  • GARE DE LYON:  20/24/29/57/61 Gare de Lyon

  • GARE DE LYON 2:  63/65/87/91 Gare de Lyon

  • Gare de Lyon:  1 Gare de Lyon

  • Gare de Lyon 2:  14 Gare de Lyon

  • Gare de Lyon:  A Gare de Lyon

  • Gare de Lyon 2:  D Gare de Lyon

  • By plane

    PARIS ORLY At 20km / 12.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 25km / 15.54 miles

  • By car

    A1 LILLE-BRUXELLES At 6km / 3.73 miles

  • By car

    A4 METZ-NANCY At 2km / 1.24 miles

  • By car

    A6 EVRY-LYON At 7km / 4.35 miles

  • By train

    PARIS AUSTERLITZ At 1km / 0.63 miles

  • By train

    PARIS GARE DE LYON At 0.1km / 0.06 miles

GPS:48.84538, 2.375301

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar Paris Gare de Lyon

Enjoy lunch in Tuscany or mezze in Athens without leaving Paris! Let yourself be taken away by Mediterranean flavors. A stone's throw from Gare de Lyon, our Gourmet Bar has delights in store for you.

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. All of our rooms are fully renovated and have a queen size bed, free WIFI, air conditioning and a 42" LCD TV. For greater comfort, choose our Executive Room: with bathrobes, slippers, free minibar and Nespresso coffee.

Our guest reviews

Our guest reviews for
Novotel Paris Gare de Lyon

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,954 reviews

TripAdvisor Rating  4.0/5  3,712 reviews

Certificate of excellence 2022

Excellent Location

Customer review rating 5.0/5

Nancy Solo - Confirmed reviews ALL

This hotel is located adjacent to the Gare de Lyon rail station and there are numerous cafes nearby. My room was very comfortable and the breakfast had many items from which to choose. Reception was very helpful and accommodating.

Dear Mrs J., We very much appreciate your comments regarding your stay in our hotel two weeks ago. I just read your comment and I am glad you enjoyed your stay and specially the location of the hotel. Indeed, our hotel close to the railway station is perfectly located to discover our beautiful city. Moreover, thanks for your feedback regarding the courtesy of our team ! "Reception was helpful", be sure i will read it to my colleagues of the reception in the morning at the daily briefing, they will be enjoyed. It is a great encouragement for them. Finally, i am glad you enjoyed the comfort of your room 325 and the new dispensers in the bathroom. Environmental sustainability in our priority in 2022 and we are glad you noticed it. Thank you again for sharing your experience, and we hope you will choose us again for your next Parisian stay. Sincerely, Antoine ACCARD Directeur d'exploitation H1…

Perfect location, great staff

Customer review rating 5.0/5

Erwan H. Business - Confirmed reviews ALL

The Novotel Gare de Lyon ticks all boxes Perfect location for an easy access to everywhere in Paris Great staff Quiet rooms

Location top

Customer review rating 4.5/5

Juergen&elfie S. Couples - Confirmed reviews ALL

Guter service

Great location for Disney, transport and sightseeing

Customer review rating 4.0/5

Gerard Families - Confirmed reviews ALL

We are a family of four-Mum, Dad and two Children 7 & 9 years of age. We liked the rooms, which were clean and modern. The staff were helpful and professional . The Hotel was full of guests and even with this Dinner was delicious and breakfast was also great!

Great location for Garde De Lyon Railway Station

Customer review rating 4.5/5

Ian B. Couples - Confirmed reviews ALL

Overnight stop on way to South of London, clean, secure hotel

Excellent Location

TripAdvisor rating 5.0/5

Jolly N TripAdvisor review

Great location, just right next to the train station, not even a minute walk. Breakfast with good varieties of food. Very friendly and helpful staffs. We would definitely come back to stay here when traveling to Paris.

A perfect stay

Customer review rating 4.5/5

Thomas S. Solo - Confirmed reviews ALL

All perfect

Good stay

Customer review rating 4.0/5

Harry S. Families - Confirmed reviews ALL

Really friendly staff, very clean, great breakfast, good location.

Dear family S., Thanks a lot for your feedback regarding your stay in our hotel ten days ago for Easter. Our hotel is specialized in families (children corner, pool, fitness) and we are delighted when families write such a good feedback ! We are glad you enjoyed your stay and specially the courtesy of the team and the location of the hotel. Indeed, our hotel close to the railway station is perfectly located to discover our beautiful city. Be sure i will share your feedback th the whole team tomorrow morning at the briefing. The whole team do the best they can to satisfy our guests and such a feedback is an encouragment for all. About the breakfast i am also really glad you enjoyed it. With Matthias, the restaurant manager, and the whole team, we have been offering a new breakfast buffet for 2 months with products from southern France and we are very proud of it. We really hope you will choose us again for your next Parisian stay. Best regards Antoine ACCARD Directeur d'exploitation H1…

Super located, great with kids

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Perfect stay, breakfast was busy and staff are very friendly and helpful at all time.

Dear Family T., Thanks a lot for your feedback regarding your stay in our hotel two weeks agoweekend. Our hotel is specialized in families (children corner, pool, fitness) and we are delighted when families write such a feedback ! We are glad your family enjoyed their stay and thanks a lot for your congratulations regarding the courtesy of the staff. Be sure i will share your feedback with them tomorrow morning at the briefing. The whole team do the best they can to satisfy our guests and such a feedback is an encouragment for all. Moreover, about the breakfast, it was indeed busy because of holidays but i really hope you could enjoy the buffet. We really hope you will choose us again for your next Parisian stay. Best regards Antoine ACCARD Directeur d'exploitation H1…

Good stay

Customer review rating 5.0/5

Db Families - Confirmed reviews ALL

Good breakfast and well located

Dear family B., Thanks a lot for your feedback regarding your stay in our hotel last week. "Good stay and well located", I just read your comment and I am glad you enjoyed your stay and specially the location of the hotel. Indeed, our hotel close to the railway station is perfectly located to discover our beautiful city. About the breakfast i am really glad you enjoyed it. With Matthias, the restaurant manager, and the whole team, we have been offering a new breakfast buffet for 2 months with products from southern France and we are very proud of it. We really hope you will choose us again for your next Parisian stay. Best regards Antoine ACCARD Directeur d'exploitation H1…

Perfect location

Customer review rating 4.5/5

Kate Families - Confirmed reviews ALL

We arrived late and left early, but it was the perfect location and very comfortable.

Dear family H., Thanks a lot for your feedback regarding your stay in our hotel ten days ago. I just read your comment and I am glad you enjoyed your stay and specially the location of the hotel. Indeed, our hotel close to the railway station is perfectly located to discover our beautiful city. Moreover, i am glad you enjoyed the comfort of your room 508 ! As you say you have not stayed with us for a long time and i hope that in the future you will choose us again for your next Parisian stay and that you will enjoy for a longer time our hotel and services. Best regards Antoine ACCARD Directeur d'exploitation H1…

Convenience to Gare de Lyon

Customer review rating 5.0/5

John M. Couples - Confirmed reviews ALL

Having stayed at your hotel before, we were delighted to see the renovations since our kast visit, new bar area & dining space etc.

Perfect overnight stop for access to Gare de Lyon station

Customer review rating 4.0/5

Spie Families - Confirmed reviews ALL

Clean, well located.

Dear family P., Dear family Merello, Thanks a lot for your feedback regarding your stay in our hotel ten days ago. I just checked your comment and ratings and I am glad you enjoyed your stay with us and specially the location of the hotel. Indeed, our hotel close to the railway station is perfectly located to discover our beautiful city. Moreover, because of COVID19 the cleanliness is our number 1 priority and i am glad you enjoyed the cleanliness of your room 429 and the two other ones. I will share with chambermaids your comment tomorrow, they will be enjoyed because they are often forgotten in comments. We really hope you will choose us again for your next Parisian stay. Best regards Antoine ACCARD Directeur d'exploitation H1…

Customer review rating 5.0/5

Gabriel Couples - Confirmed reviews ALL

Perfect

Dear Mr H., We very much appreciate your comments regarding your stay in our hotel last week. "Perfect", thanks for this great feedback. I am glad to notice you enjoyed your stay with us ! 9 or 10/10 thanks for these ratings and be sure i will share it with all my colleagues tomorrow morning, they will be enjoyed. I also read your rating about the ALL loyalty program. I am sorry if you are disappointed by it. If you have any question about this program feel free to send a mail to cu… Thank you again for sharing your experience, and we hope you will choose us again for your next Parisian stay. Sincerely, Antoine ACCARD Directeur d'exploitation H1…

IT WAS AMAZING!! MORE THAN WE EXPECTED!!!

Customer review rating 5.0/5

Osnat F. I. Families - Confirmed reviews ALL

as i wrote on BOOKING survey.... we came for a family vaccation 10 people and everything was great from the moment we arrived till we left! the breakfast was delicious, room service warm and kind, the rooms are clean... we took UBER everywhere and the location is near everything. so.... i guess we will be back again!!

Dear family J., Thanks a lot for your feedback regarding your stay in our hotel last week. "It was awazing", thanks for such a feedback ! I am really glad you really enjoyed your stay with all your family. With Matthias, food manager, we just changed the breakfast buffet and i am glad you enjoyed it. Moreover, thanks for your great feedback regarding the cleanliness of your rooms. Because of the COVID19, the cleanliness is our number 1 priority and such a feedback is really nice of you. Chambermaids are often forgotten by guests and be sure i will share your comment with them tomorrow morning at the daily briefing they will be enjoyed. If you have team it would be great of you if you can let a comment on GOOGLE. We really hope you will choose us again for your next Parisian stay ! Best regards Antoine ACCARD Directeur d'exploitation H1…

Inconsiderate

TripAdvisor rating 1.0/5

Nonette M TripAdvisor review

My sister stayed for a night in this hotel few days ago. I was not aware that I booked another room on the same day. My sister tried to explain to the hotel that I was not aware of this and if they can refund the other charges they made.. They told my sister they can't refund it back due to their policy, instead they offered another night for my sister to stay and pay extra 20 Euros. 200 Euros to charged in a room that is not used is for me not right... It's a lot of money to take for another booking that I am not aware of..

An excellent choice

TripAdvisor rating 5.0/5

Andreas G Friends getaway - TripAdvisor review

Proved to be an excellent location due to limitations of transport due to strikes. Excellent service, helpful and smiling stuff willing to assist, the room was ready early as we arrived in the morning, very clean rooms and the cleaning ladies deserve the best and a quite rich breakfast. Enjoyed every day and night during our Xmas holidays.

Dear Andreas G, thank you for taking the time to leave us a comment. We are really delighted that you enjoyed your stay with us. We will be happy to welcome you again. A bientôt.

Slightly Disappointing

TripAdvisor rating 3.0/5

chrsbocock Couples - TripAdvisor review

The hotel was undergoing some refurbishment and there were workmen working in the next room. Lots of noise, plastic sheeting in the corridors. Although tea and coffee were provided in the room there were only paper cups, rather spoit the experience. Overall disappointing for the price.

Dear chrsbocock, Thank you for taking the time to share your feedback following your stay in my hotel. Indeed, some renovations are currently underway in Novotel Paris Gare de Lyon. The information is given on the AccorHotels website and we have made a communication to all our customers whose contact details were known, but apparently some have obviously not arrived at destination and I am sincerely sorry. We are as well currently working on the reduction or even removal of plastic and disposable items in the hotel (bottles, cups, glasses...) I hope to welcome you again. A bientôt ! Serge Lenormand

Friendly athmosphere during building works

TripAdvisor rating 4.0/5

Hans Rudolf H Couples - TripAdvisor review

We stayed for one week. In spite of building works in the hotel, we met really friendly hotel-people from Novotel. Many thanks for your cheerful engagement during this hard time for you. The only missing point from our point of view was the below average heating in the hotel room.

Dear Hans Rudolf H, Thank you very much for your encouraging message. My team and I work continuously to minimize all inconveniences and it is nice from you to notice it. A bientôt ! Setge Lenormand

Excellent Location in Paris with Free Breakfast for Children

TripAdvisor rating 4.0/5

anonymousD6846KT Families - TripAdvisor review

Stayed 2 nights. Everything is good but the cleanliness around the hotel building is average (also smell like Paris). Breakfast for Adult costs EUR 16 but for a family with 2 kids, average is about EUR 8 per person and is reasonable.

Dear anonymousD6846KT, Thank you for sharing your feedback about Novotel Paris Gare de Lyon. I am glad that you enjoyed your stay in the hotel and in Paris! We are currently working with the City Council to sort the outside cleanliness situation out. Breakfast amounts to 18EUR ofr an adult, and it is indeed free under 16 years old. I wish you a very good day, See you soon,

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