Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.6/5 3,214 reviews

Best price
guarantee
Novotel Paris Gare de Lyon - Image 1
Novotel Paris Gare de Lyon - Image 2
Novotel Paris Gare de Lyon - Image 3
Novotel Paris Gare de Lyon - Image 4
2 rue Hector Malot, 75012 PARIS, France

Description

Hotel extras

  • Heated indoor swimming pool and fitness center open from 7am to 11pm.

  • Olicéa bar and restaurant with Mediterranean highlights

  • Spacious rooms in Paris for up to 4 people

  • Close to the Marais, Bastille and Accor Arena

  • Direct connections via metro line 14 to Orly and RER A to Disneyland

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Telephone
Fax +33 1 44 67 60 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OLICEA

In the Provencal setting of the Olicea restaurant, savor generous dishes and sun-soaked tapas. We prepare Mediterranean cuisine made with local and seasonal produce.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,214 reviews

Customer review rating 5.0/5

Stian L. Families - Confirmed reviews ALL

Bonjour, Thank you for taking the time to share your feedback following your recent stay with us. Sharing your experience is invaluable to our teams, and especially to Glory and Sarah. We are always delighted to hear when our services have met your expectations, and we pay close attention to your comments as we continue to enhance the quality of our hospitality and services. We hope to have the pleasure of welcoming you back to Novotel Paris Gare de Lyon very soon. Best regards, Émile – Quality Department Novotel Paris Gare de Lyon

Customer review rating 2.0/5

P. H. P. H. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Gabriel G. Families - Confirmed reviews ALL

Dear Gabriel, We would like to thank you for choosing our hotel as your base of operations in Paris and for sharing your review with us. We are delighted to read that you found our pool refreshing and enjoyable during the intense summer heatwave. However, we are truly sorry to hear that the air conditioning in your room did not perform to your satisfaction and that you could not feel fully comfortable during your three-night stay. Please accept our sincere apologies for this discomfort. We have immediately notified our technical manager so that our team can inspect and fix the air conditioning system in your room to ensure it functions perfectly for future guests. We hope to have the opportunity to welcome you back for an improved stay. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 1.0/5

Jordan C. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Abdulrahman A. Families - Confirmed reviews ALL

Hello, Thank you for taking the time to share your feedback following your recent stay with us. We are glad to hear that you appreciated our staff. We have taken careful note of your comment regarding the luggage service. For regulatory and security reasons, our team members are not permitted to operate outside the hotel premises, which prevents us from providing a porter service directly to the train station platforms. However, we would like to inform you that a luggage storage room and luggage trolleys are available at all times within the hotel. Additionally, upon request and depending on our reception team's availability, a staff member will be more than happy to assist you with your bags to your room. In order to regain your trust and provide you with a much better experience during your next visit to Paris, we would like to offer you a room upgrade, subject to availability. Simply forward this email to our team when making your next booking so we can apply this gesture for you. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Other web-users rate our hotel

  • 1,549 reviews 9.5/10 Location
  • 1,667 reviews 7.6/10 Room
  • 1,945 reviews 9/10 Service
  • 21 reviews 8.1/10 WiFi
  • 879 reviews 7.3/10 Comfort
  • 819 reviews 8.6/10 Breakfast
  • 660 reviews 8.4/10 Cleanliness
  • 345 reviews 8.3/10 Pool

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Paris Hotels