Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.6/5 3,843 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Heated indoor pool open from 7am to 11pm with changing rooms available.

  • Are you a sportsperson? Take advantage of our fitness center, open every day from 6am to 10pm.

  • Our restaurant offers a menu with the flavors of the South of France.

  • Spacious rooms with Rituals hygiene products, courtesy tray and free wifi.

  • Located in the heart of Paris near Bastille, the Marais and the Accor Arena. Private parking.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Olicéa

Olicéa invites you for a stopover in the South. A sunny interlude is offered to you throughout the day. In the shade of the olive trees, enjoy our Provencal-inspired cuisine and our Mediterranean dishes, made from seasonal products!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,843 reviews

TripAdvisor Rating  4.0/5  3,805 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.5/5

Roy Friends - Confirmed reviews ALL

Very nice rooms, courteous staff and located next to the tail station.

Well located

Customer review rating 4.5/5

David G. Couples - Confirmed reviews ALL

A clean,efficient and well located hotel adjacent to the station

Exellelent experience

Customer review rating 5.0/5

Christine Families - Confirmed reviews ALL

Well located, high cleanliness, high security and quiet. Have never regretted my stay here. Will be back at this hotel again when I come to Paris.

Customer review rating 5.0/5

Rodney D. M. Couples - Confirmed reviews ALL

Although we only stayed with yourslv for one night on our way to Switzerland, the stay was very enjoyable and successful

Average

Customer review rating 2.5/5

J W. Families - Confirmed reviews ALL

Room was comfortable as usual at Novotel, but for £250+ for one night I would have expected the hot drinks provision to have been refilled (it didn't seem to have been). Also, once the children had gone to sleep my wife decided to have a bath. This took an age to run which we discovered was because the plug didn't actually seal and so water continuously leaked away. While we appreciate prices in convenient locations in Paris are going to be high, one reason for choosing Novotel was knowing what you would be getting but on this occasion it didn't quite hit the mark.

Dear JIM W., We thank you for taking your time to leave us your feedback following your recent stay with us. We apologize for the lack of drinks refill. That is not normal and I have shared this problem with the Manager of the dedicated team in order for that matter to not happen again. I have also shared your rooms remarks with our Maintenance team in order to check it. We are sorry you had a disappointing experience, We wish you a lovely day, Léa, Community & Quality Manager

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Other web-users rate our hotel

  • 1,484 reviews 9.3/10 Location
  • 1,774 reviews 7.5/10 Room
  • 1,798 reviews 9/10 Service
  • 18 reviews 8.1/10 WiFi
  • 1,036 reviews 8.5/10 Breakfast
  • 927 reviews 7.5/10 Comfort
  • 621 reviews 7.8/10 Cleanliness
  • 515 reviews 7.5/10 Pool

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