Novotel Paris Gare de Lyon Hotel 4 stars

Customer review rating 4.4/5 12,676 reviews
Novotel Paris Gare de Lyon
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Fully renovated rooms, free WIFI

  • Heated indoor pool, fitness center and video games

  • Parking, fitness room

  • Bar and restaurant, entertainment for the family and dishes to share

  • Six renovated meeting rooms for up to 90 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Bike rack facilities
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Communal areas getting a makeover from Sep 30, 2019 - Mar 16, 2020. Our swimming pool will be available Mar 16, 2020. Your peace and tranquility is our priority from 6:00 p.m. to 9:00 a.m.

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012
paris
france

Tel: +33144676000

Fax: (+33)1/44676060

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON :   20/24/29/57/61 Gare de Lyon

  • GARE DE LYON 2 :   63/65/87/91 Gare de Lyon

  • Gare de Lyon :   1 Gare de Lyon

  • Gare de Lyon 2 :   14 Gare de Lyon

  • Gare de Lyon :   A Gare de Lyon

  • Gare de Lyon 2 :   D Gare de Lyon

  • By plane

    PARIS ORLY At 20km / 12.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 25km / 15.54 miles

  • By car

    A1 LILLE-BRUXELLES At 6km / 3.73 miles

  • By car

    A4 METZ-NANCY At 2km / 1.24 miles

  • By car

    A6 EVRY-LYON At 7km / 4.35 miles

  • By train

    PARIS AUSTERLITZ At 1km / 0.63 miles

  • By train

    PARIS GARE DE LYON At 0.1km / 0.06 miles

GPS :48.84538, 2.375301

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. All of our rooms are fully renovated and have a queen size bed, free WIFI, air conditioning and a 42" LCD TV. For greater comfort, choose our Executive Room: with bathrobes, slippers, free minibar and Nespresso coffee.

Accessible room

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - queen-size bed and double sofabed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with queen-size bed and a convertible double couch

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with terrace and queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 6
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite with 1 double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: Bistro

Our chef, Alexis Pinto, offers delicious and simple cuisine with a menu created from fresh products accompanied by an excellent selection of wines. Come during your vacation and enjoy our "just like home" dishes to share.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

For a business meeting or a drink with friends, we have everything you need to make it an enjoyable occasion. Enjoy our selection of salads, sandwiches and desserts over a glass of wine or a cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT NOMADE

Photo non contractuelle / Strictly non binding

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Novotel Paris Gare de Lyon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

12,676 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,610 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Hotel allright, but part closed for renovation

Customer review rating 4.4/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Hotel allright, but part closed for renovation

Dear Sir, Thank you for taking the time to tell us about your stay. I am sorry that your experience with us did not meet your expectations; please allow me to express my sincerest apologies. We are currently in the process of renovating the hotel ; I am aware that it can cause some inconvenience even if my team and I are doing our best to minimize the annoyances. Please accept my sincerest apologies. We will have soon new restaurant, bar, lobby, reception, swimming pool... (March 2020) and we all look forward to showing you all those new spaces. Sincerely, Serge Lenormand General Manager

Room for improvement

Customer review rating 4.4/5

Alan Couples - 10/02/2020 Confirmed reviews ALL

Rooms comfortable enough. But a couple of things to improve - non-slip mats in the bath and a grab rail. The big problem was the ongoing internal refurbishment works. I was warned on the web site when I booked but still. And one of the three lifts did not reach the ground floor. If that one arrived you were advised to take another but you cannot choose a lift!! It should have been deactivated for the duration.

Should be better when renovations finished

Customer review rating 4.4/5

R S. Couples - 09/02/2020 Confirmed reviews ALL

Much work being done in public areas. Room up to date, quiet and comfortable.

Under construction... to be avoided until it's completed!

Customer review rating 4.4/5

Olivier Families - 05/02/2020 Confirmed reviews ALL

Bad experience as the hotel is being fully refurnished

Dear Sir, Thank you for taking the time to tell us about your stay. I am sorry that your experience with us did not meet your expectations; please allow me to express my sincerest apologies. We are currently in the process of renovating the hotel ; I am aware that it can cause some inconvenience even if my team and I are doing our best to minimize the annoyances. Please accept my sincerest apologies. We will have soon new restaurant, bar, lobby, reception, swimming pool... (March 2020) and we all look forward to showing you all those new spaces. Sincerely, Serge Lenormand General Manager

great room, staff a bit impersonnal but a good experience overall

Customer review rating 4.4/5

Fabrice_91 Business - 03/02/2020 Confirmed reviews ALL

Great and quiet room. very large and with modern bathroom. 7th floor, facing the square behind the hotel free minibar and coffee machine in the room Good breakfast even if the room is a bit packed... but this is probably temporary during renovations. smooth check in chech out... Upgraded as diamond... although no communication or mention of it at check in ... but what counts is to be upgraded... :-)

It was a building site

Customer review rating 4.4/5

Dan H. Families - 03/02/2020 Confirmed reviews ALL

The lobby and main areas of the hotel were all under construction. The lifts did not all connect to the ground floor. There was no warning of this at the time of booking, which was not far in advance.

Dear Guest, I thank you for taking the time to answer our survey. I am sorry that your stay with us was not up to your expectation and please accept my sincerest apologies. The hotel is under renovation and the information is given on the AccorHotels website and on your booking confirmation. All the catering services as well as the reception are temporarily moved from their usual location. I am aware of the discomfort generated by these arrangements, certainly in smaller and less suitable spaces, but always with a concern for your comfort; please accept my sincerest apologies. I hope you will still consider my hotel for your next stay , I cannot wait for you to discover our new spaces from March 2020. Best regards, Serge Lenormand General Manager

Handy for the station

Customer review rating 4.4/5

Dg Solo - 03/02/2020 Confirmed reviews ALL

Overnight between trains

well located- friendly staff

Customer review rating 4.4/5

Mina S. Business - 02/02/2020 Confirmed reviews ALL

front desk people are very friendly and you can feel you are welcome

Didn't know about construction

Customer review rating 4.4/5

Arnaud T. Couples - 02/02/2020 Confirmed reviews ALL

When we arrived, the whole hotel was under construction and no notice has been given. The price was the same. We were annoyed by the noise, making our stay not so comfortable.

Dear Guest, I thank you for taking the time to write about my hotel. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. We are indeed renovating our common spaces to offer you a new design, a new atmosphere and a better comfort ; it concerns the restaurant, bar, lobby, swimming pool, kids’ corner... The entire site will be completed in March. My team and I are doing our best to minimize the annoyances and to organise all the catering services which are temporarily moved on the first floor. Nevertheless, I understand your disappointment The information is given on the AccorHotels website and on your booking confirmation. I hope you will still consider my hotel for your next stay , I cannot wait for you to discover our new spaces. Sincerely, Serge Lenormand General Manager

Bad

Customer review rating 4.4/5

Kenneth T. Couples - 31/01/2020 Confirmed reviews ALL

Your staff lost my towel and your hotel was decoration

Dear Guest, Thank you for taking the time to write about my hotel. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. We are indeed making some renovation to offer you a new design, a new atmosphere and a better comfort ; it concerns the restaurant, bar, lobby, swimming pool... Our brand new spaces will be fully completed on March 2020. My team and I are doing our best to minimize the annoyances. Nevertheless, I understand your disappointment. Regarding your towel, I am sorry that you could not find it anymore. Our research has been unfortunately unsuccessful and I am really sorry of this very exceptional dysfunction. Please do not hesitate to contact me so we can reach an arrangement. Sincerely, Serge Lenormand General Manager

Convenient, quality and quiet stay.

Customer review rating 4.4/5

Jervaulx Couples - 30/01/2020 Confirmed reviews ALL

The Novotel Garde de Lyon is so convenient on arrival from southern France - a five minute walk largely under cover. It is being refurbished but nevertheless provided a good restful overnight transit stop with an enjoyable evening dinner and breakfast in the hotel’s restaurant. I can well recommend it.

Nice Stay

Customer review rating 4.4/5

Eyal Business - 30/01/2020 Confirmed reviews ALL

good overall experience the construction is kind of disturbance and the receptionist didn't register the stay on my accor account as she promised to do

RECONSTRUCTION WITHOUT BEING NOTIFIED TO RECEPTION BAR POOL...

Customer review rating 4.4/5

Lampros P. Families - 28/01/2020 Confirmed reviews ALL

Very disappointed that I wasnt informed about renovation.Very unconvenient to be also asked at survey to be asked about how I found them.

Dear Guest, You took the time to answer our survey following your stay in my hotel and I thank you very much for sharing your opinion. We are indeed renovating our common spaces to offer you a new design, a new atmosphere and a better comfort ; it concerns the restaurant, bar, lobby, swimming pool... Our new spaces will be available in March 2020. The information is given on all.accor.com website and we have made a communication to all our customers, but apparently some have obviously not arrived at destination and I am sincerely sorry. My team and I are doing our best to minimize the annoyances and to organise all the catering services temporarily moved on the first floor. However, I understand your dissatisfaction and please accept my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I remain at your disposal. Sincerely, Serge Lenormand General Manager

Well located, good service

Customer review rating 4.4/5

Eugene Solo - 25/01/2020 Confirmed reviews ALL

Location was extremely good, there was a direct train back from almost everywhere. Service was good too and staff made a point to deliver food early to my room on a weekend as I had to leave early. Only issue was the ongoing renovation.

Well located

Customer review rating 4.4/5

Maha A. J. Families - 23/01/2020 Confirmed reviews ALL

Location is very good to use the metro or trains Friendly staff, clean rooms and good service

great location, comfortable beds

Customer review rating 4.4/5

Richard P. Families - 23/01/2020 Confirmed reviews ALL

Staff were brilliant, We had a lovely stay here, However it would have been nice to have been told about the renovation's and maybe a discount as the Pool was not available either. Being an Accor member I would have hoped for a little better service.

Well located.

Customer review rating 4.4/5

Anonymous Friends - 21/01/2020 Confirmed reviews ALL

I'm happy with the location and access. Hotel was in transformation, hard to find a seat for breakfast. Parking was a disaster as I damaged a rim. Access is clearly too narrow. On a Porsche Panamera, that means important expenses! That information should be sent to customers.

Good stay

Customer review rating 4.4/5

Anonymous Couples - 21/01/2020 Confirmed reviews ALL

Part of the hotel was in work but this disturbance was well managed

Good hotel but the refurbishment was a surprised!

Customer review rating 4.4/5

Drc Couples - 20/01/2020 Confirmed reviews ALL

We have stayed here many times before. The room upgrade process has resulted in very nice rooms and I am sure the refurbishment of the reception, restaurant and bar will be good. BUT when we booked there was no indication that this was happening and the effect was not great.

Dear Guest, You took the time to answer our survey following your stay in my hotel and I thank you very much for sharing your opinion. We are indeed renovating our common spaces to offer you a new design, a new atmosphere and a better comfort ; it concerns the restaurant, bar, lobby, swimming pool... The information is given on the AccorHotels website and we have made a communication to all our customers but apparently some have obviously not arrived at destination ; I am sincerely sorry, please accept my sincerst apoligies. Our new spaces will be available in March 2020. My teams and I are all looking forward to showing you our brand new spaces. I hope you will give us the opportunity to welcome you again. Kind regards, Serge Lenormand General Manager

Okay Hotel

Customer review rating 4.4/5

Anonymous Families - 14/01/2020 Confirmed reviews ALL

Okay Hotel overall. Well located, but poor service. The food at the restaurant was very good as well, but the service was very poor

Dear Guest, Thank you for taking the time to write about my hotel. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. A professional, attentive, warm service and welcome are the foundations of our profession and I regret the shortcomings that you are pointing out. I have shared your remarks with the persons in charge of the services and some corrective actions are implemented. Once again, thank you for your review and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serge Lenormand General Manager
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