Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.6/5 3,279 reviews

Best price
guarantee
Novotel Paris Gare de Lyon - Image 1
Novotel Paris Gare de Lyon - Image 2
Novotel Paris Gare de Lyon - Image 3
Novotel Paris Gare de Lyon - Image 4
2 rue Hector Malot, 75012 PARIS, France

Description

Hotel extras

  • Heated indoor swimming pool and fitness center open from 7am to 11pm.

  • Olicéa bar and restaurant with Mediterranean highlights

  • Spacious rooms in Paris for up to 4 people

  • Close to the Marais, Bastille and Accor Arena

  • Direct connections via metro line 14 to Orly and RER A to Disneyland

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Double Executive room with a queen-size bed

Photo out of - Double Executive room with a queen-size bed

In an elegant and modern setting, the Executive Room sleeps up to 2 people. Enjoy premium perks like coffee with Cafés Joyeux capsules, Palais des Thés tea, bathrobes and free minibar. Shower or bathtub.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Perfect for a family stay, the Executive room features a queen-size bed and a single sofa bed. Enjoy a coffee or a Palais des Thés herbal tea before exploring the Gare de Lyon area. Shower or bathtub.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

With a queen-size bed and double sofa bed, this bright and modern family room offers a peaceful Parisian retreat. Includes bathrobes, slippers, Rituals products and a coffee machine, plus a free minibar.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Experience Parisian life with a private terrace. Executive Room with a queen-size bed and lots of perks: Rituals shower products, a coffee machine, Palais des Thés teas, slippers, bathrobes, free minibar.

  • Views:

    City View

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Experience Parisian life in a 431 sq. ft. (40 m²) suite for two with a lounge and king-size bed! Featuring Rituals products, Cafés Joyeux coffee, Palais des Thés teas, bathrobes, slippers and a minibar.

  • Views:

    City View

Max. number of persons
2

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
France

GPS:48.84538, 2.375301

Telephone
Fax +33 1 44 67 60 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 252 rooms
  • 7 rooms for people with reduced mobility
  • 90 family rooms
  • 252 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Family

Services for children

  • Children''s library
  • Video game area
  • Indoor playground for children
  • Play area
  • Foosball
  • Children''s TV Channels

Well-being

Swimming pool

  • Covered
  • On site

Fitness center

  • On site

Sports and leisure

Bike rack facilities

  • On site

Bodybuilding equipment/Gym

  • Nearby

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Public
  • 80 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.88 m / 6.23 ft

  • Parking pricing: 35 EUR 35 EUR Per day

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

OLICEA

Photo out of - OLICEA

In the Provencal setting of the Olicea restaurant, savor generous dishes and sun-soaked tapas. We prepare Mediterranean cuisine made with local and seasonal produce.

Cooking style
Mediterranean
Chef name
NICOLAS BEAUDOIN
Capacity
80
Accessibility
Accessible service
2 rue Hector Malot, 75012 Paris, France
Telephone +33 1 44 67 60 21
Menu PDF
Cocktail menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

In the Provencal setting of the Olicea restaurant, savor generous dishes and sun-soaked tapas. We prepare Mediterranean cuisine made with local and seasonal produce.

Book

L INSTANT NOMADE

Photo out of - L INSTANT NOMADE

Feeling peckish after a busy day. Our Boutique Gourmande offers produce with Southern flavors. For lunch or a snack, enjoy the spreads and various delicacies, not to mention treats for the children.

Bar Type
SNACK BAR
Accessibility
Accessible service
Telephone +33 1 44 67 60 00

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Feeling peckish after a busy day. Our Boutique Gourmande offers produce with Southern flavors. For lunch or a snack, enjoy the spreads and various delicacies, not to mention treats for the children.

What a pleasure to wake up at the Novotel Paris Gare de Lyon hotel with an abundant and varied buffet breakfast. Pastries, salad bar, mezzes and Provençal juices... something to satisfy all the tastes of adults and children alike.

Dive into the heated pool of our hotel in the heart of Paris! Do a few lengths in an ambience with sound and light, conducive to well being. An ideal place to relax after a day of sightseeing in the capital or after your meetings.

Our fitness center with its modern and industrial design allows you to unwind at any time of day. Enjoy a complete set of equipment: treadmill, elliptical trainer, dumbbells and much more. Water fountain and towels available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,279 reviews

Customer review rating 4.0/5

Sally I. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Clifford F. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Richard N. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Eric A. Couples - Confirmed reviews ALL

Dear Eric, Thank you for taking the time to share your experience at Novotel Paris Gare de Lyon. We are delighted to hear that you enjoyed your stay and found our location convenient and peaceful. As an ALL Platinum member, your loyalty is deeply appreciated, and it is always a privilege to welcome you. We look forward to hosting you again on your next visit to Paris. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Tejinder H. Families - Confirmed reviews ALL

Dear Tejinder, Thank you for taking the time to share your positive experience. We are delighted to hear that our staff provided attentive service and met your needs, including for your printing request. It is wonderful to know that you found our amenities satisfactory and enjoyed your stay overall. Your kind words motivate us to continue delivering exceptional service and we hope to welcome you again soon. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.0/5

Clifford F. Families - Confirmed reviews ALL

Extremely helpful staff and beautiful comfortable and quiet room. Great facilities and the pool is a really nice place to go for a swim. Highly recommended

Customer review rating 5.0/5

Richard N. Couples - Confirmed reviews ALL

Staff extremely friendly and helpful. We had a small issue which staff resolved very promptly. Breakfast had excellent range and choices.

Customer review rating 5.0/5

Eric A. Couples - Confirmed reviews ALL

Good location to travel from Gare de lyon

Dear Eric, Thank you for taking the time to share your experience at Novotel Paris Gare de Lyon. We are delighted to hear that you enjoyed your stay and found our location convenient and peaceful. As an ALL Platinum member, your loyalty is deeply appreciated, and it is always a privilege to welcome you. We look forward to hosting you again on your next visit to Paris. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Tejinder H. Families - Confirmed reviews ALL

The hotel is conveniently located. The staff at reception us very caring and customer focussed. They also took care of my extra printing needs. The room ammenitues were excellent. Overall very comfortable stay and value for money.

Dear Tejinder, Thank you for taking the time to share your positive experience. We are delighted to hear that our staff provided attentive service and met your needs, including for your printing request. It is wonderful to know that you found our amenities satisfactory and enjoyed your stay overall. Your kind words motivate us to continue delivering exceptional service and we hope to welcome you again soon. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Olufemi S. Families - Confirmed reviews ALL

I stayed in the hotel with my son check in was smooth and efficient !! room was clean and the bed was very comfortable ...I requested twin beds in advance and was allocated with without any problems. Only slight let down was the breakfast it was a bit limited i prefer egg omelettes made on request, but i was stuck with scrabbled eggs as only choice to eat.

Dear Olufemi, Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you appreciated our location, the smooth check-in process, and the comfort of your room. It is also wonderful to know that your request for twin beds was fulfilled without any issues. We appreciate your comments about the breakfast options and will take your preferences into consideration for future improvements. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Catrin P. Families - Confirmed reviews ALL

Great location, great room, great breakfast and the kids really enjoyed the swimming pool and table football

Dear Catrin, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and the breakfast offerings. It is wonderful to know that your children had a great time at the swimming pool and with the table football. We look forward to welcoming you back for another memorable experience. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Seamus Q. Couples - Confirmed reviews ALL

The hotel was conveniently located with easy Access to nearby Metro stations. Breakfast was excellent. The staff were helpful and friendly. all in all A very positive experience.

Dear Seamus, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our location, breakfast, and staff contributed to a positive experience for you. It is always our aim to provide excellent service and comfort to our guests. We look forward to welcoming you back in the future. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Sharon R. Solo - Confirmed reviews ALL

I arrived late at night after being stuck on a stationary train for 90 minutes so wasn't in the best of moods. The smile of the receptionist, the words of sympathy, and most importantly the efficient and fast checkin meant that I was able to quickly retire to my room less stressed and make the most of the hours remaining to me before resuming my journey. Thank you Novotel Gare de Lyon.

Dear Sharon, Thank you for your wonderful feedback! We are so glad our team could turn a frustrating travel evening into a good experience with a smooth and fast check-in. We would also like to express our gratitude for your loyalty as an ALL Platinum member. We hope to see you again soon at Novotel Paris Gare de Lyon! Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Florianne R. Families - Confirmed reviews ALL

Had a good one night’s stay at the hotel

Dear Florianne, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our convenient location and had a pleasant experience. Your feedback is invaluable to us as we strive to provide excellent service to all our guests. We hope to welcome you back in the future for another enjoyable stay. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Christian P. Couples - Confirmed reviews ALL

Was really good Just the quality of the salad in the restaurant was not good. Otherwise room was perfect

Dear Christian, We would like to thank you for your feedback! We are delighted to hear that you enjoyed our convenient location and that your room was perfect for your stay. We are, however, sorry to learn that the salad in our restaurant did not meet your expectations. Please rest assured that your comments have been shared directly with our restaurant manager so we can ensure the quality and freshness of our dishes remain at their best. We hope to welcome you back soon in Paris. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Laura D. Families - Confirmed reviews ALL

Lovely calm hotel, just what we needed. Everything was very comfortable and easy. The pool was great. Breakfast had so many options and even my husband with lots of allergies found plenty to enjoy.

Dear Laura, Thank you for your kind words regarding your recent stay at Novotel Paris Gare de Lyon. We are delighted to hear that you found our hotel to be calm and comfortable, and that the breakfast options catered to your husband's needs. It is wonderful to know that you enjoyed the pool and that our staff contributed to your positive experience. We look forward to welcoming you back in the future. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 3.5/5

Sarah W. Families - Confirmed reviews ALL

Hotel was close to Gare du Lyon station. Hotel itself was good. Room was acceptable.

Dear Sarah, We are pleased that you appreciated our convenient location and had an overall pleasant experience at the hotel. However, we are sorry to read that the room was disappointing in terms of cleanliness. Your feedback has been shared with our Housekeeping Manager, who will review the matter with the team concerned and ensure that the necessary measures are taken. Please accept our sincere apologies for these oversights. We hope to have the pleasure of welcoming you again under better conditions. Léa – Service Qualité Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Antonio P. Families - Confirmed reviews ALL

The hotel is perfectly located, breakfast is amazing. My biggest praise goes to the staff, Angelique was superb, she went above and beyond to accommodate. She made our short stay in Paris worthwhile

Dear Antonio, Thank you for your kind words regarding your recent stay at Novotel Paris Gare de Lyon. We are delighted to hear that you appreciated our prime location and enjoyed our breakfast offerings. It is particularly rewarding to know that Angelique made a positive impact on your experience. Your praise will be shared with her and the team. We look forward to welcoming you back in the future. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Michael W. Families - Confirmed reviews ALL

Second stay in hotel over recent months. Supper location, beside train / metro to get around Paris.

Dear Michael, Thank you for sharing your positive experience at Novotel Paris Gare de Lyon. We are delighted to hear that you found our location convenient and that our team provided helpful and friendly service during your stay. It is always our goal to ensure that our guests have a memorable visit, and it is wonderful to know you enjoyed your time with us. We look forward to welcoming you again in the future. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Christine M. Families - Confirmed reviews ALL

A very pleasant stay! Will definitely come back.

Dear Christine, Thank you for your wonderful feedback regarding your recent stay at Novotel Paris Gare de Lyon. We are delighted to hear that you enjoyed our prime location, friendly staff, and the overall pleasant experience during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Anthony C. Solo - Confirmed reviews ALL

Relaxing hotel, helpful staff, good price

Dear Anthony, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff friendly and helpful, and that our location and comfort met your expectations. It is always our goal to provide a relaxing environment at a good value for our guests. We look forward to welcoming you back in the future. Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.0/5

Eveline N. Families - Confirmed reviews ALL

There where some check in challenges but once done, good experience, well located and nice pool

Dear Eveline, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, clean accommodations, and the quality of our pool facilities. We acknowledge the challenges you faced during check-in and appreciate your patience as we worked through it. Your experience is important to us, and we hope to welcome you back in the future. Kind regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 4.5/5

Jorg B. Families - Confirmed reviews ALL

alles i.O.

Dear Jorg, Thank you very much for your positive feedback regarding your stay at our hotel. We are very pleased to hear that you found the location of our establishment, next to the Gare de Lyon, to be advantageous and that everything was to your satisfaction. Your praise motivates our team to continue providing excellent service. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Customer review rating 5.0/5

Miriam T. Families - Confirmed reviews ALL

Comfortable, relaxed, friendly staff

Dear Miriam, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and relaxing, and that our staff contributed positively to your experience. We are however sorry about the fork, USB adaptor and plastic bag you found under your bed. We will make sure that our housekeeping team is informed so that a similar situation doesn't occur again. Kindly, Émile - Quality Service Novotel Paris Gare de Lyon

Other web-users rate our hotel

  • 1,605 reviews 9.5/10 Location
  • 1,744 reviews 7.7/10 Room
  • 1,991 reviews 9.1/10 Service
  • 20 reviews 8.3/10 WiFi
  • 932 reviews 7.3/10 Comfort
  • 841 reviews 8.8/10 Breakfast
  • 692 reviews 8.5/10 Cleanliness
  • 369 reviews 8/10 Pool

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Paris Hotels