Mercure Paris Gare de Lyon Opéra Bastille

Mercure Paris Gare de Lyon Opéra Bastille 4 stars

Customer review rating (ALL Rating) 4.4/5 758 reviews

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Hotel extras

  • Certified ALLSAFE

  • Family and Privilege rooms

  • Ideal location close to major transport networks (RER/BUS/METRO)

  • 24-hour private luggage storage (free)

  • 1 fully-equipped meeting room

ALLSAFE approved hotel

Hotel location

Mercure Paris Gare de Lyon Opéra Bastille

3 Rue Parrot
75012 PARIS
France

GPS:48.846898, 2.372834

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LE BAR

Grab a coffee, enjoy one of our original cocktails or a glass from our wine selection. Meet your friends or colleagues around the piano, in a trendy Parisian space just a stone's throw from Gare de Lyon.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  758 reviews

Friendly staff, nice rooms

Customer review rating 4.5/5

F. H. Business - Confirmed reviews ALL

I was there with my artist client, a known guitar player. The staff was very friendly, my client received a late checkout at his departure date. The rooms were pretty nice, overall decoration has style. The elevator a bit small but funny. Only complaint we have is the breakfast. We could not get 5 minute eggs and the scrambled eggs were kind of prefabricated. Croissants and bread not really good quality. For the price breakfast could be better.

Great staff (reception, cleaning), but terrible facility

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Positives Convenient location next to the station. Reception was great: friendly & professional staff for check-in and check-out. Room was clean, cleaning staff very kind. Comfortable bed. Negatives Room was super small, could barely open luggage. It was super hot inside - heating system could not switch off... ...and opening the window was not an option considering the noise from the street

Customer review rating 4.0/5

Arias Couples - Confirmed reviews ALL

Good location, nice service, good breakfast.

Dear FRANCISCA A., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eve MARTEAU/ GENERAL MANAGER/ MERCURE PARIS GARE DE LYON OPERA BASTILLE

Excellent Breakfast

Customer review rating 4.5/5

Chris Business - Confirmed reviews ALL

Very nice hotel, clean, convenient location. Most definitely will come back

Dear KRISTIAN B., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ GENERAL MANAGER/ MERCURE PARIS GARE DE LYON OPERA BASTILLE

Extremely helpful staff.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Everyone at hotel was very polite and helpful.

Dear GEORGE S., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ GENERAL MANAGER/ MERCURE PARIS GARE DE LYON OPERA BASTILLE

Other web-users rate our hotel

  • 481 reviews 9.5/10 Location
  • 724 reviews 5.7/10 Room
  • 765 reviews 9.5/10 Service
  • 459 reviews 4.2/10 Comfort
  • 284 reviews 8.5/10 Breakfast
  • 230 reviews 9.5/10 Vibe
  • 175 reviews 8.3/10 Cleanliness
  • 71 reviews 3.6/10 Value

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