Mercure Paris Gare de Lyon Opéra Bastille 4 stars

Customer review rating (ALL Rating) 4.2/5 882 reviews

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Description

Hotel extras

  • Ideal location close to major transport networks (RER/BUS/METRO)

  • Family and Privilege rooms

  • Ideal location close to major transport networks (RER/BUS/METRO)

  • 24-hour private luggage storage (free)

  • 1 fully-equipped meeting room

Our accommodation(s)

Hotel location

Mercure Paris Gare de Lyon Opéra Bastille

3 Rue Parrot
75012 PARIS
France

GPS:48.846898, 2.372834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

LE BAR

Grab a coffee, enjoy one of our original cocktails or a glass from our wine selection. Meet your friends or colleagues around the piano, in a trendy Parisian space just a stone's throw from Gare de Lyon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  882 reviews

Peefect

Customer review rating 5.0/5

Dr.dhulfiqar M. Business - Confirmed reviews ALL

good location, clean, so nice , very freindly staff spacially Neno thank you so much.

Dear, Thank you very much for your positive review. We are delighted that you enjoyed our location, the cleanliness of the hotel and the friendliness of our team. We hope to welcome you again very soon. Best regards, NINO RECEPTION

good location, clean, good breakfast

Customer review rating 5.0/5

Charlotte L. Business - Confirmed reviews ALL

We enjoyed our stay, neighborhood is quiet and near the Gare de Lyon train station. Staff was friendly and room clean and neat. Would stay here again.

Dear Charlotte Lied, Thank you for your kind review. We are happy to hear that you enjoyed your stay and appreciated our quiet neighborhood. It’s wonderful to know that our friendly staff and clean rooms contributed to your positive experience. We look forward to welcoming you back on your next visit! NINO RECEPTION

Disappointed

Customer review rating 1.5/5

Alex Families - Confirmed reviews ALL

Just a bit disappointed that there was no status recognition. No welcome drinks, nothing in the room, not a word, no offer to upgrade. Just non existant. I had to prove my status while the receptionist had the number on her booking system. Starting to wonder if it is worth staying with one alliance at all

Monsieur D., Je vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Paris Gare de Lyon Opéra Bastille. Je suis désolé que le service et la prestation n’aient pas été à la hauteur de vos attentes, et je vous prie d’accepter mes plus sincères excuses. Je suis vraiment navré que le check in ne se soit pas déroulé comme vous l'espériez et que votre statut n'ait pas été pris en compte comme nous le faisons habituellement. Je me suis permis de créditer 2000 pts ALL sur votre carte Diamond. N'hésitez pas à revenir directement vers moi si vous souhaitez revenir dans notre hôtel, je vous proposerai un tarif attractif et veillerai à ce que votre séjour à Paris se déroule parfaitement bien. De nouveau, je vous remercie pour votre commentaire et espère regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, je vous prie de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Tristan LE TALLEC, Directeur

Nicely renovated hotel in a typical Paris house.

Customer review rating 4.5/5

Chris Solo - Confirmed reviews ALL

The Mercure Paris Gare de Lyon Opera Bastille is a small hotel very conveniently located close to Gare the Lyon. It looks all tidy and will give you Paris flair during your stay. Rooms are not big, but contain everthing you need. Check in staff are friendly and get you set for your room quickly.I will come back.

Excellent stay, great location

Customer review rating 5.0/5

Satisfied C. Couples - Confirmed reviews ALL

We booked this beautiful Parisian’s hotel because of the classic architecture. Photos from the website look good. And yes it is just as good as the pictures in real. Warm and cosy overall, reception to room. We like the fact that it’s coming back to a beautiful home. Paola, the receptionist is simply outstanding. She made us feel welcome and at the same time with professionalism. And always a beautiful smile. To our surprise, we were upgraded because they found out that we were here in Paris to celebrate our wedding anniversary. Even on the actual day itself, we came returned to our room with be welcomed with a gorgeous bouquet of flowers. It’s classy, we thought. We are used to staying at 5 * hotels. However, this time we chose this due to its close location to Gare de Lyon. ( 5 mins walk) and for it’s s smaller scale. Cafes, bars, and restaurants surrounded the area. A big thank you to the staffs and management for giving a wonderful home away from home. Another note: We checked out early on the last day and had our bags stored for end of the day. On returning, the gentleman at the reception ( sorry that I didn’t get his name), saw that we looked exhausted (after a full walking day), quickly brought us a bottle of water. That’s perfect hospitality, we thought. Overall, we more than recommend this esteemed hotel.

Other web-users rate our hotel

  • 468 reviews 9.5/10 Location
  • 664 reviews 5.5/10 Room
  • 604 reviews 9.2/10 Service
  • 417 reviews 3.4/10 Comfort
  • 233 reviews 8.3/10 Breakfast
  • 169 reviews 7.3/10 Cleanliness
  • 78 reviews 4.5/10 Value
  • 9 reviews 9.2/10 Bar

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