Mercure Paris Gare de Lyon Opéra Bastille 4 stars

Customer review rating (ALL Rating) 4.3/5 791 reviews

Mercure Paris Gare de Lyon Opéra Bastille - Image 1
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Description

Hotel extras

  • Close to major transport networks (TGV, LYRIA, TRENITALIA-METRO 1 and 14 - RER A and D)

  • Family and Privilege rooms

  • Eco-friendly Certified Hotel: Green Key Certification

  • 24-hour private luggage storage (free)

  • 1 fully-equipped meeting room

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Paris Gare de Lyon Opéra Bastille

3 Rue Parrot
75012 PARIS
France

GPS:48.846898, 2.372834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

THE GAINSBAR

Grab a coffee, enjoy one of our original cocktails or a glass from our wine selection. Meet your friends or colleagues around the piano, in a trendy Parisian space just a stone throw from Gare de Lyon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  791 reviews

Customer review rating 5.0/5

Paul R. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Lyndal M. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Andrew W. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Richard W. Couples - Confirmed reviews ALL

Dear Sir W. Thank you very much for taking the time to share your feedback following your stay, as well as for your score of 80/100. We are very pleased to read that you appreciated our location close to Gare de Lyon, as well as the quality of our team’s service and the breakfast. However, we are sorry to learn that the room’s décor did not meet your expectations. We do indeed have rooms with softer pastel colour schemes, closer to the images displayed on our website. For a future stay, please do not hesitate to mention this preference at the time of booking, and we will always do our best to allocate a room in that style. Regarding the hot water, this is not an issue that occurs on a daily basis, and we are sorry if you experienced any inconvenience on this occasion. This will nonetheless be monitored and checked with our maintenance team. We hope to have the pleasure of welcoming you back again soon for a stay that fully meets your expectations. Kind regards, Halina- Front Desk

Customer review rating 4.5/5

Amanda T. Couples - Confirmed reviews ALL

Dear Amanda T., Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed your stay and appreciated our convenient location as well as the attentive service provided by the team. Your kind words truly mean a lot to us, and we will be very happy to share them with everyone. We hope to welcome you again very soon for another enjoyable stay in Paris! Best regards, Britney

Other web-users rate our hotel

  • 391 reviews 9.7/10 Location
  • 547 reviews 5.2/10 Room
  • 519 reviews 9.1/10 Service
  • 345 reviews 3.8/10 Comfort
  • 197 reviews 7.4/10 Breakfast
  • 162 reviews 6/10 Cleanliness
  • 75 reviews 4.7/10 Value
  • 5 reviews 2.9/10 Bar

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