ibis Paris Bastille Faubourg Saint Antoine 11th Hotel 3 stars

The Ibis Faubourg Saint Antoine is our family's favorite for visits to Paris! We have always been so delighted with the entire team of the hotel. They have always gone above and beyond to make our stays amazing. The rooms are quiet and spotless, breakfast is wonderful, extras are available at the bar/reception, the small terrace is delightful for picnics when the weather permits. When available, we have been given extra room amenities for our Club Accor status and loyalty. The neighborhood is wonderful. We plan to continue to stay at the Saint Antoine whenever we get to Paris.

Nice Hotel, clean, nicely located with good service

Hotel is in great location. A lot of nearby places to eat and near transportation to main attractions

room was lovely. however the air didn't work. and erver so often, the room smelled of smoke. I should have booked a non-smoking hotel (if there is one in Paris) Ha! but, a very good experience non-the-less. the breakfast was a pleasant surprise!

The staff were friendly and helpful, and our arrival was well managed. I had, though, specifically asked for a quiet room, and thought our allocated room on the 5th floor would be peaceful. However, it looked onto the street, which was exceptionally noisy during the early hours of the morning - so much so that we did not have a proper night's rest on either night we stayed there. It was all too much hassle to change rooms. Worse, both my wife and I were bitten and I can only put this down to bed bugs or fleas in the room itself. I thought it might have been something we picked up on our tour of Paris, but the bites were worse on our final day, hence my belief it was something in the mattress or in the bed itself. Usually the Accor hotels I stay in do put me into a quiet room when I ask for it (which is always), so I did not other to double check on this occasion. I am staying at the Ibis Paris CDG next month and sincerely hope it will be much better.

Really small room. No gap in twin beds with no tea/coffee facilities. I wouldn't consider it good value for money in that context but I have to say the staff were really nice and helpful and everything was in good order and clean. Good location.

I always enjoy y stay here because the staff is so warm and welcoming.

Small room, twin beds together with no space in between. No tea or coffee facilities in room. Poor value for money really.

Good location, clean, friendly staff

The staff of the hotel sometimes helped me a lot, other moments the person in charge wasn’t very nice with me. I felt that they were making like a favor to me, not their job. You really needs to improve the kindness with the guests. Other thing, I am still waiting for the refund regarding the €175,75 reservation fee charged in my credit card on September 28th, before I arrive (in order to ensure my stay in the hotel). When I checked in on October 1st, I paid the full amount of my 7 nights stay split in 02 different credit cards, and the person in charge this day did the process to refund the reservation fee with the credit card. But I am already back in Brazil, and still now didn’t got my €175,75 refund back to the credit card. This is upsetting me a lot, and I’ll contact the Central Office here in Brasil to report this issue. I want my money back!

Good location, excellent and super friendly staff, always helpful. The rooms were clean, and as expected with basic amenities. For the price it was quite good.

Great conditions and great location. Also very supportive front desk staff

Very pleasant...the staff are friendly & helpful; the room clean and comfortable and the location ideal for lots of restaurants & bars.

Friendly helpful staff

Great service. Very clean.