ibis Paris Bastille Faubourg Saint Antoine 11th 3 stars

Customer review rating (ALL Rating) 4.8/5 1,509 reviews

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Description

Hotel extras

  • Garden with terrace in the heart of Paris

  • Family rooms for 3 to 4 guests

  • A 9-minute walk from Gare de Lyon and Place de la Bastille

  • Dedicated team that is on hand for our guests

  • Private covered paying car park, upon reservation

Our accommodation(s)

Hotel location

ibis Paris Bastille Faubourg Saint Antoine 11th

13 Rue Trousseau
75011 PARIS
France

GPS:48.851689, 2.378806

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

In the heart of the 11th arrondissement, the bar at ibis Paris Faubourg Saint Antoine is open 24/7. Sip your drink on our sunny terrace in summer or enjoy a hot chocolate under our glass roof in winter.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,509 reviews

TripAdvisor Rating  4.0/5  1,231 reviews

Customer review rating 5.0/5

Donald G. Families - Confirmed reviews ALL

We were in Paris to visit with family and to stroll, had a wonderful time. The hotel provided all we needed.

Customer review rating 0.5/5

Edith C. Families - Confirmed reviews ALL

Our stay in room 709 was terrible due to a mold infestation in both the bathroom and around the window, and the unhealthy environment caused my son to constantly sneeze, triggering his allergies and making his first visit to Paris very unpleasant; it is hard to believe that the hotel staff has not noticed this problem and taken action to fix it. I took photos and would be happy to share them.

Dear C., Thank you for taking the time to share your feedback regarding your stay in room 709. We are sorry to hear that your experience did not meet your expectations and that your son felt uncomfortable during your visit. That said, we would like to clarify that this issue was not reported to our staff during your stay. Had we been informed as soon as the mold was noticed, our team would have taken immediate action to address the situation or offer an alternative solution to ensure your comfort. Unfortunately, without being notified, we were not given the opportunity to resolve the matter at the time. We take all health- and safety-related concerns very seriously and rely on our guests to inform us promptly of any issues so they can be handled without delay. Thank you for bringing this to our attention. We remain committed to maintaining high standards for our guests. Kind regards, zeinab Reception

Customer review rating 5.0/5

Gretchen H. Friends - Confirmed reviews ALL

Always choose your hotel after having lived in the area of the Place d'Aligre for many years before moving to Bordeaux.

Customer review rating 5.0/5

Chokri I. Business - Confirmed reviews ALL

Very good welcome ans services.

Dear Chokri, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you appreciated our welcome and services. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Paris Bastille Faubourg-Saint-Antoine 11ème

Customer review rating 5.0/5

Sean D. Families - Confirmed reviews ALL

Great service, friendly staff, and fantastic room. Plus the location is great

Dear Sean, Thank you for your kind words regarding our service and staff. We are pleased to hear that you enjoyed your room and found our location convenient. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, ibis Paris Bastille Faubourg-Saint-Antoine 11ème

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Other web-users rate our hotel

  • 915 reviews 9.7/10 Location
  • 850 reviews 7.3/10 Room
  • 1,332 reviews 9.8/10 Service
  • 16 reviews 8.8/10 WiFi
  • 463 reviews 8.2/10 Breakfast
  • 404 reviews 9/10 Cleanliness
  • 220 reviews 8.4/10 Value
  • 137 reviews 8.7/10 Vibe

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