ibis Paris Gare de Lyon Diderot 12th Hotel 3 stars

TripAdvisor rating 4.0/5 1,199 reviews
ibis Paris Gare de Lyon Diderot 12th
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located just a 3-minute walk from Gare de Lyon train station

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Web corner
  • Copy/print service available

Hotel location

ibis Paris Gare de Lyon Diderot 12th

31 Bis Boulevard Diderot
75012
paris
france

Tel: +33143461272

Fax: (+33)1/43416801

Contact email

Check-in from 14h00

Check out up to 12h00

  • AUSTERLITZ AUBERVILLIERS :   65 Gare de Lyon

  • MONTPARNASSE BASTILLE :   91 Gare de Lyon

  • PORTE DE MONTEMPOIVRE ST LAZARE :   29 Daumesnil-Didero

  • BALARD CRETEIL :   8 Reuilly Diderot

  • BIBLIOTHEQUE F.MITTERAND :   14 Gare de Lyon

  • LA DEFENSE CHATEAU DE VINCENNES :   1 Gare de Lyon

  • RER A :   A Gare de Lyon

  • RER D :   D Gare de Lyon

  • By plane

    CHARLES DE GAULLE At 26km / 16.16 miles

  • By plane

    ORLY AIRPORT At 16km / 9.94 miles

  • By car

    PORTE DE BERCY At 2km / 1.24 miles

  • By train

    GARE DE LYON At 0.1km / 0.06 miles

GPS :48.846262, 2.376373

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 13
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 40

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 8 people

Find out more

Our guest reviews for
ibis Paris Gare de Lyon Diderot 12th

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,692 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,199 reviews

excellent price/ performance ratio

TripAdvisor rating 4.0/5

505leonb Solo travel - 27/11/2019 TripAdvisor review

nice hote, clean rooms, everything that is necessary nothing more but very functional, exquisite bed matress and pillow, very good breakfast and charming welcome. very good location not noisy, lft is perfect and very pleasant lobby and dining room

Dear 505leonb, We would like to thank you for this amazing feedback! It is a real pleasure to read your comment about your experience with us. We hope to welcome and see you again during your next trip to Paris! Best regards, Lucrezia

The stay was fine.

Customer review rating 4.2/5

Anonymous Couples - 14/11/2019 Confirmed reviews ALL

Everything was fine. The staff were helpful. Breakfast was excellent.

Satisfying

Customer review rating 4.2/5

Maria Families - 14/11/2019 Confirmed reviews ALL

It was nice. The room was very clean, however small. Located in a very nice area. The breakfast was very good. Staff was friendly.

Convenient, clean, friendly, good value

Customer review rating 4.2/5

Paul W. Couples - 13/11/2019 Confirmed reviews ALL

As per the title.

Good location, friendly staff, rooms ok

Customer review rating 4.2/5

Ano Friends - 12/11/2019 Confirmed reviews ALL

We vad to book this place spontaneously and the staff was very helpful and friendly with helping us. The location was good and the rooms were just fine. The bathroom could have been cleaner and the shower was leaking. Breakfast was ok but basic , not too many options.

A great stay overall

Customer review rating 4.2/5

Anonymous Couples - 10/11/2019 Confirmed reviews ALL

Check in was speedy. We got rooms with balcony and on highest floor according to our wish- thank you for that. Room was as expected. Lobby is attractive and welcoming. Breakfast could be improved. To start with, place is too narrow to serve all these people. First day at least there was plenty of everything. The following days things deteriorated. No fresh juice- machine was always broken or there were no oranges available. The machine for boiling eggs was constantly out of water and no one seemed to care. There was no Nutella, not even croissants. Just one type of bread and other things like ham or cheese were provided only when one asked 2-3 times for it. Especially Sunday morning at 9 buffet was literally empty and nobody was around. When I complained at the reception 2 guys showed up and although they tried to replenish it took more than half an hour to complete their job as there were so many things finished. To conclude, after waiting long and asking for things we finally managed to have a wonderful breakfast. But th experience was not as smooth as the first day when everything was waiting for us on the buffet. Cleaning was spotless, when I asked receptionist for information it was provided with a smile. Check out was also really quick. If it wasn’t for the breakfast I would say our stay was perfect.

Customer review rating 4.2/5

Claude C. Friends - 09/11/2019 Confirmed reviews ALL

Excellente

Dear Sir c., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belle journée, Jaurès - The Front Office Ibis Gare de Lyon Diderot 12ème

Friendly in a handy location

Customer review rating 4.2/5

Pete Friends - 08/11/2019 Confirmed reviews ALL

We stayed at this hotel as we were catching a train from Gare de Lyon the following morning. The location was great, the room comfortable & we received a friendly welcome.

Dear Sir H., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belle journée, Jaurès - The Front Office Ibis Gare de Lyon Diderot 12ème

Okay

Customer review rating 4.2/5

Henry S. Couples - 05/11/2019 Confirmed reviews ALL

Okay

Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'Ibis Gare de Lyon Diderot 12eme. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Je me permets de vous communiquer mon adresse mail pour que vous m'expliquiez plus en détails, si vous le désirez, les prestations qui n'ont pas été à la hauteur de vos attentes afin que nous puissions nous améliorer : h3… Dans l’attente de votre retour, nous vous prions de croire, Monsieur en l’expression de nos sentiments les meilleurs. Soizic - Chef de réception

A pleasant stop in a long journey by rail from Wales to Naples.

Customer review rating 4.2/5

Jules Couples - 31/10/2019 Confirmed reviews ALL

The hotel staff were very welcoming. They attended to all our needs. The hotel was clean and warm, and everything worked well. It was very convenient to be able to leave easily the next morning at 06:00 to get on a train to Milan.

Pleasant short stay

Customer review rating 4.2/5

Grahame B. Couples - 30/10/2019 Confirmed reviews ALL

Very pleasant staff and nice room. Good breakfast. The only downside for us was that the air conditioning did not seem to work and the room was very hot - not easy to sleep

Dear GRAHAME B., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In this period of the year the air conditioning is turned off because it is generally cold in Paris (we actually turned the heating on). We are really sorry to hear that you had issues during your stay because of the heat. Our front desk staff is 24h here for you: please, do not hesitate to contact us for any problem, or if you need a fan, we are here to help you enjoy your stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucrezia - Front Office
Customer review rating 4.2/5

Anonymous Families - 29/10/2019 Confirmed reviews ALL

Well located cosy hotel.

Great base for exploring Paris

Customer review rating 4.2/5

Lea Couples - 24/10/2019 Confirmed reviews ALL

Stayed here for 4 nights and loved the location. The facilities are all that you need as a base to explore the real Paris. Close to Gare de Lyon and lovely walks along the Seine.

Effficient, clean and comfortable with good location for travel from Gare de Lyon

Customer review rating 4.2/5

Peter C. Couples - 24/10/2019 Confirmed reviews ALL

Good experience booking in and departure easy, staff helpful with left luggage and taxis. Breakfast good although coffee not great.

Dear PETER C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. We are extremely glad that you have enjoied your stay with us, our reception team would like to thank you for this beautiful comment! We would also like to inform you that we have changed our coffee machine just three days ago: now it is way better! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucrezia - Front Office
Customer review rating 4.2/5

Anonymous Families - 23/10/2019 Confirmed reviews ALL

Too small and basic rooms. Receptionist (different and several ones) were kind but not very reliable and efficient to manage our requirement os asking a van for 9 people to transfer us to CDG. In the end they found 2 taxis and was very expensive...

space is rare - this impacts your overall experience a lot

Customer review rating 4.2/5

Anonymous Couples - 22/10/2019 Confirmed reviews ALL

the entire room, the bed itself as well as the bathroom were extremely tiny. while the hotel is in a good, central location, the room we booked was extremely small. especially sharing a bad with such a small width, as well as struggling to move luggage past the bed (there was a distance of maybe 20cm between the foot end of the bed and the wall) made this stay an exhausting experience.

Dear ANDREAS P., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are extremely sorry that you have not enjoied your stay with us because of your room; and we are here to apologize. In this case, do not hesitate to contact the front office and to ask for another room, our staff is here to help you find a better solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucrezia - Front Office

Ok

Customer review rating 4.2/5

Mary G. T. Business - 14/10/2019 Confirmed reviews ALL

The stay is good. The rooms are quiet small, but good enough to have a nice sleep. No complimentary coffee, tea or water. I expect to have these because we have stayed more than 1 night and the Accor Hotel that I have stayed in 2018 have complimentary coffee, tea and water. My former hotel has also water heater and blower.

Dear Mrs T., We wanted to thank you for taking the time to comment your stay in our hotel. We are happy to see that the room was nice enough to you. We are sorry about the missing kettle in the room or the fact that we did not give you any welcome drink. Indeed, welcome drinks are for Accor members but it only starts from Silver status. Maybe the first time we gave you one because you had to wait more than expected to get your room. We hope we answered to all your questions and that it did not affect your stay too much. We remain at your disposal for further information, Regards, Manon - Front Office

Close to Paris Gare de Lyon

Customer review rating 4.2/5

Paul H. Couples - 12/10/2019 Confirmed reviews ALL

The hotel is just a few minutes walk away from the Gare de Lyon so was convenient for a one night stop. The room was very comfortable and quite (floor 4), the receptionist was friendly and helpful. We didn't have breakfast at the hotel, but instead had a pastry and coffee at the very good bakery just opposite.

Dear Mr H., We wanted to thank you for taking the time to comment and mark our hotel regarding your stay. We are glad to see that it was nice to you and we hope you will come back for a future stay in Paris. Best Regards, Manon - Front Office

overcharged

Customer review rating 4.2/5

J M. Couples - 09/10/2019 Confirmed reviews ALL

Paid advance b and b saver with nil further payment at the hotel but have been charged £35.60. Please explain.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Concerning the overcharged, Can you send us an email to this address so that we can check that there was no problem during your billing please: h3… Sincerely, Soizic - Chef de réception

Good - comfortable

Customer review rating 4.2/5

H. Couples - 07/10/2019 Confirmed reviews ALL

Very convenient for station

Dear Mrs H., We wanted to thank you for taking the time to comment and mark our hotel regarding your stay. We are happy to see that you had a nice stay and we hope you will come back for another stay in Paris. Regards, Manon - Front Office
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