ibis Paris Gare de Lyon Diderot 12th Hotel 3 stars

Tip top

The customer service was great, I enjoyed my stay.

Not much to comment on. Everyone was courteous although the initial checkin was a bit long. When one front desk person is tied up with a complicated client, it would be a good thing to have a backup to reduce the waiting time.

The hotel Ibis Diderot is my home from home in Paris. It is ideally situated when arriving in Paris at the Gare de Lyon, and has rapid transport connections wherever you want to travel in Paris. The team are friedly, helpful and efficient, the two little problems that I experienced were immediately dealt with.

The Ibis Diderot is my home from home in Paris. During my short stay, everything worked: quick and efficient check-in and check-out, excellent room, comfortable bed and good breakfast. The staff were friendly and efficient at all times.

this made my stay (even a night) great,

I stayed here one night when transferring between 2 trains, and it was the perfect location - only 5 minutes walk from Gare de Lyon. It was a wonderful experience. I checked in online and requested a room with a view, and got quite a view towards the train station. The breakfast is better than other Accor hotels I stayed at, and it's amazing that it starts as early as 04:00. I'd recommend this hotel to anyone who needs to be near Gare de Lyon. The only thing to keep in mind is, the room was a bit small. I can't complain because the price says it all. If I wanted luxury, I would've paid EUR 300-400 per night for a more luxurious property. All I needed was 1 night to transfer between trains, so the location and room type were perfect for me.

Satisfactory

- poor breakfast for that price

Clean, organized, guest friendly hotel, next to Gare de Lyon. I did not get the breakfast. Services at expected level, smile at the reception.

the experience was very good. I asked when I arrived the receptionist to give us the room because I was very sick but he did not accept to give us the room before 2pm knowing that the room was already ready. We waited in the lobby and suddenly a couple came and took the room at 12pm ! Not acceptable

nice hote, clean rooms, everything that is necessary nothing more but very functional, exquisite bed matress and pillow, very good breakfast and charming welcome. very good location not noisy, lft is perfect and very pleasant lobby and dining room

Stayed here during a day layover and came back for overnight stay. Great location for gare de Lyon. Rooms basic, ie no water or tea/coffee making facilities, but very very clean and with other essentials. Would stay again

Poor staff at reception, the receptionist only spoke French, I speek 3 languages but not French. Room was small but oke, a little bit of fresh air would have been nice. Breakfast was oke, only the staff was unfriendly

We stayed in this hotel from 9th to 12th June for our short holiday in Paris and we were really happy with this hotel. Absolutely stone-throwing distance from gare de lyon this can provide easiest access to the city for travellers. The staffs are excellent, special mention to Manon and her colleague ar reception we met on 9th June afternoon. They provided us all sorts of support whatever we asked from them, whether planning our trips around the city or even asking for early morning breakfast pack while leaving for airport. Surely they are your assets. Our sincere thanks to Manon for her cooperation regarding our room and accommodation.