ibis Paris Gare de Lyon Ledru Rollin 12th 3 stars

Customer review rating (ALL Rating) 4.5/5 2,675 reviews

Best price
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41/43 avenue Ledru Rollin, 75012 PARIS, France

Description

Hotel extras

  • Hotel garden for enjoying breakfast or drinks

  • Close to the Gare de Lyon and the Place de la Bastille

  • Private covered parking lot, direct access to the hotel

  • Baggage check-up 24 hours a day (charge applies)

  • Triple family room and communicating room

Our accommodation(s)

Hotel location

ibis Paris Gare de Lyon Ledru Rollin 12th

41/43 avenue Ledru Rollin
75012 PARIS
France

GPS:48.847692, 2.370863

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The bar of the ibis Ledru Rollin welcomes you every day until midnight in a friendly atmosphere or on the terrace. Feeling peckish? A pizza bar and snacks are available 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,675 reviews

TripAdvisor Rating  4.0/5  1,625 reviews

Poorly Managed Hotel

Customer review rating 1.5/5

Rich W. Solo - Confirmed reviews ALL

Several examples (1) on arrival I was given a room that on entering was under maintenance with the engineer still in the shower who asked me to contact reception and find another room; (2) the towels were so small and thin yet these wet towels were not changed by cleaning team, (2) on my 2nd day the was switched off for the full day and not switched back on until 18h, yet there was no notice to all rooms with letter to each room, email message or posted notice in the elevator. Hotel management is a complete mess ! The one good thing I would compliment is the breakfast. Very good.

Dear Rich W., We are truly sorry to hear about the inconveniences you experienced during your stay at ibis Paris Gare de Lyon Ledru Rollin 12ème. Your feedback regarding the room issue, towel change, and lack of communication about the power outage is deeply concerning. Please rest assured that we will address these issues with the relevant teams to prevent such incidents from happening again. We are glad to hear that you enjoyed the breakfast, and we appreciate your kind words. Your feedback is invaluable to us as we strive to improve our services. Should your travels bring you back to Paris, we hope to have the opportunity to provide you with a much-improved experience. Warm regards, ibis Paris Gare de Lyon Ledru Rollin 12ème

Bad Experience

Customer review rating 2.5/5

Kamaraj K. Families - Confirmed reviews ALL

The hotel was very near to the metro and bus stations. The rooms were too cramped and not clean. The air conditioner was not working and the management was rude and un-professional.

Dear Kamaraj K., we apologize for the inconvenience you faced during your stay. We will address the cleanliness and room size issues with our team. Rest assured, we will also look into the air conditioning matter promptly. Can you get back to me regarding the comment done about the management to explain me in details what happenened to the mail adress : H1… Feel free to contact me as well when you planned a visit in Paris and i will propose you a very attractive rate with on our best rooms for the period of your choice. Looking forward to hear from you very soon and to regain your trust in our hotel Thomas P

Extremely courteous staff but repairs hampered stay

Customer review rating 3.0/5

Snehal V. Families - Confirmed reviews ALL

The staff was wonderful and extrmely courteous but repairs and maintenance cause Airconditioning and water problems during the stay.

Okay

Customer review rating 4.0/5

Ai Families - Confirmed reviews ALL

The hotel does the job if you don’t have high expectations. Rooms are very basic. But it’s clean and comfortable enough for transit stay. It has A/C for summer times. I found it a bit far from the metro. The hotel staff is very nice and helpful. The breakfast is okay.

Dear AI, We appreciate your feedback. We are glad to hear that you found our hotel clean and comfortable for your transit stay. Thank you for highlighting our helpful staff. We have duly noted your comments about the room and breakfast. Regarding the distance from the metro, we apologize for any inconvenience caused. Your input is valuable to us. We hope to welcome you back in the future. Best regards, Polina

Good Stay

Customer review rating 4.0/5

Anish K. Business - Confirmed reviews ALL

Stay was as expected though the renovation work that was taking place a bit disappointing.

Dear Anish K., Thank you for sharing your feedback. We regret any inconvenience caused by the ongoing renovation work. Your comfort is our priority, and we appreciate your understanding. We hope to welcome you back for an improved experience. Best regards, Polina

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Other web-users rate our hotel

  • 1,010 reviews 9.6/10 Location
  • 1,249 reviews 6.8/10 Room
  • 1,293 reviews 9.2/10 Service
  • 13 reviews 8/10 WiFi
  • 732 reviews 6.3/10 Comfort
  • 679 reviews 8.9/10 Breakfast
  • 496 reviews 8.1/10 Cleanliness
  • 216 reviews 7.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.