Dear Guests, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Paris Bastille. It is always a pleasure to receive positive and constructive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Generally our wifi works very well. Apologies if it was not consistent in your studio. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, The Adagio Access Paris Bastille Team

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à l'Aparthotel Adagio access Paris Bastille. C’est avec grand plaisir que nous recevons vos compliments et recommandations. Nous tenons compte de vos remarques afin de garantir votre satisfaction. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher client, en l’expression de nos sentiments les meilleurs. L'équipe de l'Aparthotel Adagio access Paris Bastille

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Apart hôtel Adagio Access Paris Bastille. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est très importante pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous souhaitons une belle soirée et semaine. Cordialement, L''Equipe de l'Adagio Access Paris Bastille

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Bastille. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. First of all, we would like to apologise for the technical problem in your apartment. Upon your next stay, do not hesitate to let us know immediately so that we can ask the technical team to deal with the situation without delay. With regard to the hot water, each accommodation unit has its own hot water tank with a capacity of 100 litres. There is therefore no reason why you didn’t have any unless it was misused. Although we agree that the aparthotel is old but well maintained, we take note of yours comments Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Access Paris Bastille team

Dear Sir, We very much appreciate your comments regarding your stay at the Apart-hotel Adagio Access Paris Bastille. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Adagio Access Paris Bastille Team

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Access Paris Bastille team

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Bastille. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We send you our best wishes on your trip back to Brazil. Sincerely, The Adagio Access Paris Bastille Team

Dear Guest, We very much appreciate your comments regarding your stay at our Aparthotel Adagio Access Paris Bastille. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Adagio Access Paris Bastille Team

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Access Paris Bastille team

Dear Guest, We thank you for taking the time and expressing your opinion. We are disappointed with your vague and negative critique of our apart-hotel. The ants found in your bathroom were specific to your room. After investigating further we found food on the floor of your bathroom and hallway and questioned whether the ants had been mistakenly brought into your room. We verified each floor and departure rooms that day and did not find any other studio with this issue. Our colleague accompanied you to your studio on the second floor to verify your complaint and changed your room to our highest floor immediately. Our apart-hotel has had an upgrade this past year. Rooms have been freshly painted and new floors, window shades, and comforters have been installed. Each hallway has also been freshly painted and new carpet has been installed. There has also been increased detailed cleaning and upkeep of our property since our re-opening in June due to COVID-19. It is unfortunate you did not find the opportunity to have a discussion about your other issues since our reception is open 24/7. We would have enjoyed the conversation and ability to rectify any other issues that may have been shared. We wish you all the best and hoping your next stay with the ACCOR hotel group is a pleasant one. Kindest Regards,

Dear Guests, Thank you for your great review of the Adagio access Paris Bastille. We hope to see you again very soon. Best regards

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it's a feedback like this that we learn from. According to the sales terms & conditions, there is no cleaning included if you stay less than 8 nights. We do provide extra cleaning with an extra cost. Concerning our internet/wifi we would like to apologise for the inconvenience. The problem was citywide in many of our apart-hotels and we truly understand how important access is to our guests. If you give us the chance to earn back your trust, I can assure you that we will do our best. Best regards

Dear Guest, We thank you for taking the time in offering yours comments about your stay at the Adagio Access Paris Bastille. Our aparthotel offer two type of studio : single for one person or double for deux persons. Your reservation reflected the first option. We understand the single bed option may not be appropriate for all our guests. We are always open to change our guests studio choice upon request and availability. There is usually a minor rate difference between the two options. We would like to offer our sincere apologies for any inconvenience you may have experienced during your stay. Best regards Patty B.