Mercure Marseille Centre Bompard La Corniche 4 stars
Customer review rating (ALL Rating) 4.2/5 686 reviews
A downtown hotel in the heart of a quiet neighborhood near Kennedy Ledge.
Close to the beach
All our bedrooms are renovated
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
2 Rue Des Flots Bleus
MARSEILLE PROVENCE At 22km / 13.67 miles
A7 At 5km / 3.11 miles
ST CHARLES At 6.5km / 4.04 miles
VIEUX PORT At 3km / 1.86 miles
Check-in from - Check out up to
Sheltered by vegetation, this charming hotel in the center of Marseille offers 51 light-filled rooms spread over 4 buildings of absolute charm, located in the heart of the park: Provencal Bastide, Maison Bourgeoise, and patio with terrace.
Our guest reviews
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Charged twice for hotel and no explanation given
Customer review rating 2.0/5
James O. Families - Confirmed reviews ALL
The hotel was fine but a bit out of the way from shops and bars. I tried to do an online check in with your website the day before and my card was charged €290 which I still have not received back. I emailed the hotel and she said they had not received payment. On arrival to the hotel my card was declined for payment even though money had already been taken. My father who was with me had to use his credit card and was charged €189.96 for the stay which was what it should have been. Why have you still got my money and will not refund it when you have been paid already by my fathers credit card and you took €290 from mine.
Dear JAMES O., Thank you for taking the time to tell us about your experience at the Mercure Marseille Centre Bompard La Corniche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm really sorry, but we had no record of this authorization in our software. There must be a bug. nevertheless, I just reset and just canceled the pre-authorization. I apologize again for this unfortunate inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincèrement, la direction.
Will surely keep it in mind for my next visit
Customer review rating 4.5/5
Alan Solo - Confirmed reviews ALL
Only drawback is the location, I'd say that it's not ideal for those without a car. Having said that, the room was good and staff very helpful
Customer review rating 3.5/5
Snoopy Families - Confirmed reviews ALL
The only issue is the breakfast service level Th rest is good
Customer review rating 3.5/5
L. Families - Confirmed reviews ALL
Our stay was okay the hotel need some renovations ( new paint for start..) the breakfast wasn’t good the sausages were really bad quality the scrambled eggs mixed with something else then eggs ( disgusting!) the bread was good and the croissant and yogurt were good as well. One Girl at the reception was nice but the rest were useless and if you ask for information they kindly say to you to Google it on your phone!! We are not from Marseille and none of them give us a map to help us understand our surroundings we were told we will find it on our phone… overall we had a nice stay has the room was clean the pool was a really big plus and the garden was nice and cool. The location of the hotel is really good too. So overall it wasn’t bad but could be so much better!
Customer review rating 4.0/5
Anonymous Families - Confirmed reviews ALL
Nice people, secluded but good location near bus line. not many vegetarian options at the restaurant, couldn’t get an extra pillow
Dear Joseph B., We very much appreciate your comments regarding your stay at the Mercure Marseille Centre Bompard La Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Julie Office Manager
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