Sofitel Marseille Vieux-Port Hotel 5 stars

Lovely stay, great lunch at the bar restaurant then a fantastic meal at les trots fort. Highly recommended.

I think this restaurant is one of the best in Marseille. The food is absolutely delicious . the flavours were intersting and original. The service was extremely professional. I would personally like to thank Anthony who looked after us exceptionally. He is a great asset to the Sofitel and looked after us in every detail. We will definitely return and do not understnad this restaurant does not have a michelin star.

Everything was wonderful. Our only minor complaint was that the shower leaked water onto the bathroom Floor no matter how we used the spray nozzle. Shower just needs to be sealed better.

Nothing was too much. Staff were extremely helpful and engaging. Only one issue when a young waitress gave the bill to my daughter (who is 20) and not me, offended me slightly, as I had handled all the ordering etc, and was obviously the person to pay. Otherwise a lovely stay thank you.

Very nice and good hotel, very friendly and competent staff, nice decoration, quick service, perfect view, very good located. But: the bar/restaurant in the lobby has also friendly stuff, but the food in the restaurant there is definitely not recommended! Very (!) high prices for in the best case medium quality.

Pianamente soddisfacente

The hotel is perfectly located with its views of the old port and three forts, which combined with the blue skies we came for (and got) made the mornings feel good. The hotel staff from check-in, to check out, concierge, restaurants and bars could not have been more helpful when needed and importantly, totally relaxed.

The hotel has a splendid location, but if you are not European and have electronic equipment, beware. Our suite had a nice desk, but both electric sockets for the desk were occupied by lamp and phone, so there was nowhere to plug in a laptop. One could plug into a wall socket 8 m away to use at a table, but that required the cord to stretch dangerously across the floor. All electric sockets are for only European plugs. there is no USB connection to charge a cell phone. There is no phone in the bathroom. One needs to log into the Wifi fresh each time - it does not stay connected even for a day, let alone a stay.

Very friendly staff in a superb hotel right out of the noise and bustle of Marseille. Pleasantly peaceful with a great view of the port and city.

Outstanding in every way.

One overnight trip in Marseilles for Christmas shopping was topped by Sofitel. Perfect Dinner, Perfect room View over the old harbor of Marseilles.

Dear Madame, Dear Sir, as i do love Sofitel as a brand and a chain of hotels i take some minutes to share the fact that my stay to Sofitel Marseille was not at the regular standard for Sofitel Hotels. The room was nicely decorated and with a decent view but pouring water on the corridor for three consecutive days collected in a recipient does not really give a 5 star hotel feeling neither a holiday one. Actually it was raining outside and... inside First time travelling in a five star hotel without any complimentary water in the room, the available one at the reception was missing most of the time. While breakfast was very good still first time for me in a Sofitel without free champagne or sparkling wine (it seems easier for other European countries, Asian one or from Latin America to offer than in the "mother" country...). many thanks for your attention and hopefully for fixing these aspects for future guests! kind regards, despina PS. exceptional concierge services on both shifts and good reception services.Thank you!

Very comfortably looked after by delightful staff.

Friendly professional staff, most helpful to any requests

The friendliness of all the staff, the food, the hotel, the location, you name it, all top notch!