Sofitel Marseille Vieux Port 5 stars

Customer review rating (ALL Rating) 4.5/5 2,066 reviews

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Description

Hotel extras

  • Wake up gently with a buffet breakfast and sea view

  • Sublime and sunny view

  • Tasty and refined cuisine

  • Relaxing and invigorating treatments at the Sofitel Spa

  • Your meetings on the top floor overlook the old port

Our accommodation(s)

Hotel location

Sofitel Marseille Vieux Port

36, boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292332, 5.361028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,066 reviews

TripAdvisor Rating  4.5/5  3,288 reviews

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The hotel feels old - and needs overhauling - bad lighting in the bathroom , I did not fit under the shower ceiling height was too low , the windows where condensed , the blinds bend - at checkout I was charged a different rate than I originally agreed upon - 267. Became 305 euro for no reason - it became an argument during checkout so I decided to pay the extra amount in order to settle it . At the restaurant trois……. . We had numerous times to repeat our request - we ordered water , we ordered bread , we asked for olive oil .

Dissatisfied

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Airco was blowing hotter air than already hot room Opening windows was not an option due to the roadworks continuing during the night Hotel could not be reached by taxi Ridiculous to have to pay €290 for this

good location, overall satisfied

Customer review rating 3.5/5

Lionel S. Business - Confirmed reviews ALL

Service may be a little below the standards that i am used to wiht other Sofitel hotel i have stayed at. couple example: - the house keeping service would not take the laundry even though i filled up the form and left the laundry bags in evidence on the bed or - the day i had to leave early (6 am) i asked for room service for something to eat, and was explained that it was not available coz the buttler was moving cars (?) but overall the staff is nice and trying.... very likely that i will renew our corporate deal with my firm

Great experience

Customer review rating 5.0/5

P C. Business - Confirmed reviews ALL

Well located , very nice premises and staff was very kind

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emeline Roudier Directrice Qualité & Expérience Client Sofitel Marseille Vieux Port

very well located. great view

Customer review rating 4.5/5

Laurence R. Business - Confirmed reviews ALL

excellent service. dinner was amazing morning buffet so-so

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Other web-users rate our hotel

  • 493 reviews 9.1/10 Location
  • 1,030 reviews 7.8/10 Room
  • 1,153 reviews 9/10 Service
  • 8 reviews 5.6/10 WiFi
  • 275 reviews 8.8/10 Breakfast
  • 219 reviews 6.5/10 Amenities
  • 165 reviews 6.2/10 Wellness Area
  • 144 reviews 5.9/10 Cleanliness

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