Sofitel Marseille Vieux-Port Hotel 5 stars

I love the breakfast they have the best passion fruit!!

Stayed over Valentines, celebrating 45yrs together. Monica helped by email and during our visit Charlotte was exceptional. We enjoyed an upgrade on one evening, Thankyou. Rooms clean and comfortable, breakfast amazing and drinks in the rooftop bar a must . Pleasant walk into Vieux Port , nice to be away from the bustle . Every member of staff a credit to hotel . Highly recommend. Didn’t eat in the restaurant in the evening as so many amazing restaurants in the town .

I appreciated my séjour

Excellent stay with lovely staff from housekeeping to front desk to the adorable woman working the Brasserie ( so sorry we didn’t get her name, but she deserves a raise). Just wish the hotel were closer to the main VP area.

all staff ok. Some waiting times at dinner at le carré brasserie Few items overall in the hotel reaching their limit of age (window, shower buttons, paintiung on the wall, ..., otherwise everything is very clean

The room was nice overall and nice amenities. Breakfast was excellent. I will focus on the negative points: The bathroom was the only sticking point. The pocket doors didn't really close properly, the shower had a leak which would wet the shelf and towel placed there daily, and its temperature dial would move on its own, becoming gradually hotter. The mechanism for the blinds in the shower did not work.

Nice place

Lovely stay, great lunch at the bar restaurant then a fantastic meal at les trots fort. Highly recommended.

I think this restaurant is one of the best in Marseille. The food is absolutely delicious . the flavours were intersting and original. The service was extremely professional. I would personally like to thank Anthony who looked after us exceptionally. He is a great asset to the Sofitel and looked after us in every detail. We will definitely return and do not understnad this restaurant does not have a michelin star.

Everything was wonderful. Our only minor complaint was that the shower leaked water onto the bathroom Floor no matter how we used the spray nozzle. Shower just needs to be sealed better.

Nothing was too much. Staff were extremely helpful and engaging. Only one issue when a young waitress gave the bill to my daughter (who is 20) and not me, offended me slightly, as I had handled all the ordering etc, and was obviously the person to pay. Otherwise a lovely stay thank you.

Very nice and good hotel, very friendly and competent staff, nice decoration, quick service, perfect view, very good located. But: the bar/restaurant in the lobby has also friendly stuff, but the food in the restaurant there is definitely not recommended! Very (!) high prices for in the best case medium quality.

Pianamente soddisfacente

The hotel is perfectly located with its views of the old port and three forts, which combined with the blue skies we came for (and got) made the mornings feel good. The hotel staff from check-in, to check out, concierge, restaurants and bars could not have been more helpful when needed and importantly, totally relaxed.

The hotel has a splendid location, but if you are not European and have electronic equipment, beware. Our suite had a nice desk, but both electric sockets for the desk were occupied by lamp and phone, so there was nowhere to plug in a laptop. One could plug into a wall socket 8 m away to use at a table, but that required the cord to stretch dangerously across the floor. All electric sockets are for only European plugs. there is no USB connection to charge a cell phone. There is no phone in the bathroom. One needs to log into the Wifi fresh each time - it does not stay connected even for a day, let alone a stay.