Sofitel Marseille Vieux Port 5 stars

Customer review rating (ALL Rating) 4.5/5 1,860 reviews

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Description

Hotel extras

  • Wake up gently with a buffet breakfast and sea view

  • Sublime and sunny view

  • Tasty and refined cuisine

  • Relaxing and invigorating treatments at the Sofitel Spa

  • Your meetings on the top floor overlook the old port

Our accommodation(s)

Hotel location

Sofitel Marseille Vieux Port

36, boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292332, 5.361028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,860 reviews

Customer review rating 5.0/5

Sally A. M. Couples - Confirmed reviews ALL

This hotel ticked all our boxes. Fabulous location, sea views, professional staff, the comfiest beds plus spacious rooms with beautiful bathrooms. Particularly liked the rooftop bar.

Dear Guest, Thank you for sharing your delightful experience at Sofitel Marseille Vieux Port. Your kind words are greatly appreciated and we look forward to welcoming you back in the near future ! Best regards, Emeline Roudier Directrice de l'Hébergement & de l'Expérience Client Sofitel Marseille Vieux Port

Customer review rating 4.5/5

Rob A. Families - Confirmed reviews ALL

We enjoyed our stay….room was good, view and bed were amazing, as was dinner at the restaurant…one of the best meals we had in France and the view was spectacular!

Dear Guest, Thank you for taking the time to share your positive experience at Sofitel Marseille Vieux Port. We are delighted to hear that you enjoyed your stay with us. Your kind words motivate us to continue providing exceptional service. Best regards, Sofitel Marseille Vieux Port's Team

Customer review rating 3.5/5

Ilkay F. Families - Confirmed reviews ALL

we ask for water- we ask for hard pillow and we never received them. our room was nice but we didn't even get water to our room. we have espresso machine and housekeeping put 2 tea to both of us. but to drink them you need water. espresso machine water tank was empty. and we have the right to drink 2 waters and we drink it and we have no more water in the room if we need to drink more water - or if we want to make espresso or if we need to drink tea. it is Sofitel and we paid good amount for our room but we didnt even have 2 extra bottle of water. thank you

Customer review rating 4.0/5

David I. Families - Confirmed reviews ALL

I have stayed at this hotel many, many times over 15 years. It is a treasure - great location in a super city. The staff are as professional and kind as ever. The hotel is looking a little tired and there appear to have been some cost-saving measures: there are less staff around than before, the ground floor bar is closed in the evening, the room furniture is scuffed and scratched and the clock radios have disappeared from the rooms! But I still hugely enjoy staying there.

Customer review rating 4.0/5

Benedicte D. Couples - Confirmed reviews ALL

Can't be the views, the staff was very good and friendly. It took longer to check in as our room was not ready by 4.00pm. It was strange to see a pool but it is not the hotel pool as well.

Other web-users rate our hotel

  • 482 reviews 9.2/10 Location
  • 972 reviews 7.3/10 Room
  • 1,101 reviews 8.9/10 Service
  • 321 reviews 7.9/10 Breakfast
  • 281 reviews 6.3/10 Comfort
  • 140 reviews 5.1/10 Cleanliness
  • 118 reviews 3.3/10 Value
  • 112 reviews 7.3/10 Bar

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