Sofitel Marseille Vieux Port 5 stars

Customer review rating (ALL Rating) 4.5/5 2,088 reviews

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Description

Hotel extras

  • Wake up gently with a buffet breakfast and sea view

  • Sublime and sunny view

  • Tasty and refined cuisine

  • Relaxing and invigorating treatments at the Sofitel Spa

  • Your meetings on the top floor overlook the old port

Our accommodation(s)

Hotel location

Sofitel Marseille Vieux Port

36, boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292332, 5.361028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,088 reviews

TripAdvisor Rating  4.5/5  3,298 reviews

Average stay

Customer review rating 3.0/5

Simark Couples - Confirmed reviews ALL

The hotel is nice and well located. The room cleaning required many reminders and was only done at the end of the day and even then towels were forgotten The evening meal for the 14th July was OK but the main attraction the lobster roll was not good (was it frozen or undercooked?). We told the waiters and also didn't eat it.

Great stay

Customer review rating 4.5/5

Anne Families - Confirmed reviews ALL

this is my preferred place when visiting Marseille. The hotel is perfectly located at the Vieux Port and just a 5 minutes walk from the "plage de la Catalane". Rooms are extremely comfy which garantees a restful night :-) Spa and training equipment is better than in any other hotel I've been.

Nice hotel but bad service

TripAdvisor rating 4.0/5

Compass43161404299 Couples - TripAdvisor review

Hotel is nice, clean and very well located. The view is truly breathtaking. However it is worth mentioning that the service is not up to a five star hotel. The staff is not helpful or friendly which is a bit disappointing for a hotel of this price and standing.

Very good stay as usual

Customer review rating 4.5/5

Marcel Couples - Confirmed reviews ALL

Ideally located, very good bedding and nice service.

Dear Mr F., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive feedback as yours. Please be sure I will share your comments with our team : indeed it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emeline Roudier Directrice Qualité & Expérience Client Sofitel Marseille Vieux Port

Central Location with a stunning view of the old port

Customer review rating 4.0/5

Wdh Business - Confirmed reviews ALL

All in All the experience is good in this hotel, the staff is friendly & Going the extra Mile. off course it is visible that the Hotel needs some attention as the years start showing more and more.

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Other web-users rate our hotel

  • 512 reviews 9.3/10 Location
  • 1,012 reviews 7.7/10 Room
  • 1,201 reviews 8.9/10 Service
  • 7 reviews 6.5/10 WiFi
  • 288 reviews 8.5/10 Breakfast
  • 131 reviews 6.1/10 Cleanliness
  • 110 reviews 8.4/10 Bar

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