Sofitel Marseille Vieux Port 5 stars

Customer review rating (ALL Rating) 4.4/5 1,909 reviews

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Description

Hotel extras

  • Wake up gently with a buffet breakfast and sea view

  • Sublime and sunny view

  • Tasty and refined cuisine

  • Relaxing and invigorating treatments at the Sofitel Spa

  • Your meetings on the top floor overlook the old port

Our accommodation(s)

Book this hotel
Room 1

Stay with family or friends in the heart of Marseille. Our spacious rooms with "My Bed" bedding and our breakfast with a view of the Old Port, Le Panier and Mucem promise an unforgettable experience.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Courtyard View

Stay in a spacious room with a large furnished terrace and a view of the Old Port of Marseille. Enjoy a shower or bath. Savor breakfast with a view of the Mediterranean from the hotel's rooftop.

  • Views:

    Harbour view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy a luxurious and spacious room with breathtaking views of the Old Port, Mucem and Le Panier, passing through La Major Cathedral. Extend your Marseille experience with a Provence-inspired breakfast.

  • Views:

    Harbour view or Pool side

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy an unforgettable experience with family or friends in the heart of Marseille. Spacious rooms with MyBed twin beds. Savor breakfast facing the sea, with a view of the Old Port, Panier and Mucem.

  • Views:

    Harbour view or Pool side

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover our spacious rooms with a private balcony for a moment of calm and relaxation. Stay just a stone's throw from the downtown area and the historic district. Enjoy a gourmet breakfast on the 7th floor with panoramic views of the port.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige suite, top floor, Old Port view, king bed, lounge area, spa access

Discover the Monte Cristo Suite with view of Marseille as a couple or a family. Comfortable private lounge for meetings, private meals or moments of relaxation. Enjoy breakfast facing the Mediterranean.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 50'/127 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Marseille Vieux Port

36, boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292332, 5.361028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 134 rooms
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • 134 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Executive Lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

9 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Well-being

Sofitel Fitness

  • On site
  • Hammam
  • Sauna room

Sports and leisure

Water-skiing

  • Nearby

Boat excursions

  • Nearby

Jet-ski

  • Nearby

Snorkelling/Scuba diving center

  • Nearby

Pedal boat

  • Nearby

Boules/petanque

  • Nearby

Jogging track

  • On site

Deep sea fishing/Sea fishing

  • Nearby

Scuba diving

  • Nearby

Private beach

  • Nearby

Bike rack facilities

  • On site

Bike rack facilities

  • Nearby

Jogging track

  • Nearby

Volleyball

  • Nearby

Football

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 5.91 ft
  • Parking pricing: 32.00 € 32 EUR

  • Parking for a week

Services & equipment

  • Intercom
  • Valet parking
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
Book

In the heart of Marseille, Le Carré welcomes you 7/7 in a friendly setting with panoramic view of the Old Port and Mucem. From morning coffee to an evening aperitif, enjoy a range of hot and cold drinks.

Book

The Dantès Skylounge with its 150 sq.m. terrace views of Marseilles from the Mucem to the Bonne Mère. Sink into its cosy armchairs facing a breathtaking view and let our expert bartenders do the rest.

Sofitel Spa invites you to a well-being stay in Marseille. A true haven of peace, it offers three relaxation areas: treatment rooms, pool, sauna, hammam, and Sofitel Fitness. Children aged 8+ are welcome.

Bathed in sunlight, kissed by the sea, Sofitel Spa is ideally located in the Phocaean city. Children aged 8+ can use the relaxation pool from 11am to 3pm, upon appointment and supervised by an adult

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,909 reviews

Customer review rating 4.0/5

Laurent G. Couples - Confirmed reviews ALL

Customer review rating 1.0/5

Christopher C. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are genuinely sorry that your stay did not meet your expectations. We take note of your comments and your disappointment with the breakfast experience. The comfort of our guests and the quality of our services are essential to us, and we regret that we did not provide you with the experience you expected from a Sofitel property. Your feedback has been shared with the relevant teams and will receive our full attention. We would welcome the opportunity to restore your confidence in the Sofitel Marseille Vieux-Port on a future visit. Kind regards, Emeline Roudier Director of Accommodation & Guest Experience

Customer review rating 5.0/5

Ron S. Business - Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful feedback. We are delighted that you enjoyed your stay at Sofitel Marseille Vieux-Port and that the care of our Ambassadors and the cleanliness of our property made such a positive impression. Your kind words are a wonderful recognition of the attention our team brings to creating a memorable experience for every guest. We look forward to welcoming you back to Marseille for another exceptional stay. Kind regards, Emeline Roudier Director of Accommodation & Guest Experience

Customer review rating 5.0/5

Catherine M. Solo - Confirmed reviews ALL

Dear Madam, Thank you for your kind words regarding your stay at Sofitel Marseille Vieux Port. We are delighted to hear that you enjoyed our hotel and the attentive service from our front desk team. Your feedback motivates us to continue providing exceptional experiences. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 4.5/5

Alain D. L. Business - Confirmed reviews ALL

Dear Sir, Thank you for your feedback. We are pleased to hear that you enjoyed the comfort of your room and the lovely view. We appreciate your comments regarding the noise from the nearby club and the wash basin drainage; we will ensure these points are reviewed for future improvements. Sacha Client Relation / Sofitel Marseille Vieux-Port

Customer review rating 1.0/5

Christopher C. Couples - Confirmed reviews ALL

Hotel is very tired. Rooms are desperately in need of a refresh. Breakfast is very underwhelming.

Dear Guest, Thank you for taking the time to share your feedback. We are genuinely sorry that your stay did not meet your expectations. We take note of your comments and your disappointment with the breakfast experience. The comfort of our guests and the quality of our services are essential to us, and we regret that we did not provide you with the experience you expected from a Sofitel property. Your feedback has been shared with the relevant teams and will receive our full attention. We would welcome the opportunity to restore your confidence in the Sofitel Marseille Vieux-Port on a future visit. Kind regards, Emeline Roudier Director of Accommodation & Guest Experience

Customer review rating 5.0/5

Ron S. Business - Confirmed reviews ALL

Great hotel. Great staff.

Dear Guest, Thank you so much for your wonderful feedback. We are delighted that you enjoyed your stay at Sofitel Marseille Vieux-Port and that the care of our Ambassadors and the cleanliness of our property made such a positive impression. Your kind words are a wonderful recognition of the attention our team brings to creating a memorable experience for every guest. We look forward to welcoming you back to Marseille for another exceptional stay. Kind regards, Emeline Roudier Director of Accommodation & Guest Experience

Customer review rating 5.0/5

Catherine M. Solo - Confirmed reviews ALL

The hotel is beautiful, breakfast view and food was delicious, the room was clean and roomy and the front desk staff was efficient and incredibly helpful.

Dear Madam, Thank you for your kind words regarding your stay at Sofitel Marseille Vieux Port. We are delighted to hear that you enjoyed our hotel and the attentive service from our front desk team. Your feedback motivates us to continue providing exceptional experiences. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 4.5/5

Alain D. L. Business - Confirmed reviews ALL

Lovely view over the Vieux Port. Room comfortable. Night time parties from club in front of building meant that I had to keep windows closed. Shower great. Wash basin drainage partly clogged.

Dear Sir, Thank you for your feedback. We are pleased to hear that you enjoyed the comfort of your room and the lovely view. We appreciate your comments regarding the noise from the nearby club and the wash basin drainage; we will ensure these points are reviewed for future improvements. Sacha Client Relation / Sofitel Marseille Vieux-Port

Customer review rating 4.5/5

Christopher S. Friends - Confirmed reviews ALL

Location was very good to major attractions and staff was very helpful and friendly.

Dear Mister, Thank you for your kind words regarding our staff and the location of our hotel. We are delighted to hear that you enjoyed your stay and found our team to be helpful and friendly. Your feedback is greatly appreciated. Sacha Client Relation / Sofitel Marseille Vieux-Port

Customer review rating 4.5/5

Elizabeth P. Couples - Confirmed reviews ALL

I liked the hotel very much, but I feel there should be more restaurant options in the hotel. Also we had to ask for water bottles, cause I have to drink a lot of water, and the concierge said that he wasn't supposed to give us water, but he was going to make an exception this time. Of course, we didn't ask again. It's not a big deal, but I think you should be more courteous to your guests.

Dear Madam, Thank you for sharing your feedback regarding your recent stay at Sofitel Marseille Vieux Port. We are pleased to hear that you appreciated the location and found your room to be spacious and comfortable. Your comment about the approach taken by our concierge will be taken into consideration as we continuously strive to improve our guest experience. We aim to ensure that all guests feel valued and well-served during their visit. Thank you once again for your insights, and we hope to welcome you back in the future. Sacha Relation Client / Sofitel Marseille Vieux-Port

Customer review rating 4.0/5

Ripley Y. Business - Confirmed reviews ALL

When I checked in, I was given a room on the first floor. That was a terrible experience. The floor was not secured, the room was rundown. I couldn’t believe it was part of Sofitel! Upon my request, the front desk gave me a room on the 6th floor. It was day and night difference. After that I have no complaints.

Customer review rating 3.0/5

Rajneesh R. Business - Confirmed reviews ALL

The experience was good but not great as one would expect from top brand Sofitel. The property looked bit tired. Breakfast spread was average and inconsistent service by the waiters

Customer review rating 5.0/5

Manuel S. M. Solo - Confirmed reviews ALL

Since arrival at 1:00 am, excellent service from personnel. Room with all comfort expected

Customer review rating 1.5/5

Nelson S. Business - Confirmed reviews ALL

Check in process was very painful and unfriendly- not very helpful and extremely low customer service and poor efficiency

Customer review rating 5.0/5

Beth D. Couples - Confirmed reviews ALL

We had a wonderful stay at the Sofitel Marseille Vieux Port. The hotel is beautiful, the staff are incredibly warm and helpful, the rooms are spacious and comfortable, the view is unbelievable, and the location made it easy to get around the city by bus (two versatile stops just a short walk away). We had a delicious dinner at the rooftop restaurant and enjoyed an aperitif or after-dinner drink at the rooftop bar every night. I would highly recommend this hotel.

Customer review rating 5.0/5

Jennifer P. Friends - Confirmed reviews ALL

From the staff, to the restaurants and room the whole stay was amazing.

Dear Madam, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the overall experience at our hotel. Your feedback is greatly appreciated. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 2.5/5

Claude L. Business - Confirmed reviews ALL

Well appart my shower that was hardly working the reception restaurant was closed for maintainance and I was sent seventh floor to the main restaurant even I just wanted to eat a quick salad for lunch. Well they told me to go to the next building at Novotel since they were only serving noble food in this so called top restaurant !!! Thank you and I will go next time back to the Intercontinental…

Customer review rating 5.0/5

Russell S. Couples - Confirmed reviews ALL

We were pleased with our hotel room location. The bar on the top floor provides stunning views of Marseilles.

Customer review rating 0.5/5

Andrew C. Couples - Confirmed reviews ALL

Promoted as a 5 star but would struggle to hold 4 at best. Room with Queen bed was not honored upon arrival despite holding All Accor Gold status. They gave us two twin beds.. Absolutely horrible.

Customer review rating 0.5/5

Anat B. Business - Confirmed reviews ALL

The room was not ready in a timely manner. Although complaints about the water coming out of the closet, a solution was not provided and I had to stay the night in a room with strong smell and wet floor.

Customer review rating 2.5/5

Andrea G. Business - Confirmed reviews ALL

The restaurant was fabulous. However, The first floor room was like being in a dungeon. Plus the shower was impossible to reach and regulate. We needed the tub fixed. We usually love Sofitels but this was a disappointment

Dear Madam, Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our restaurant. However, I regret that the accommodations did not meet your expectations and that you experienced difficulties with the shower. Your comments will be taken into consideration for future improvements. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 4.5/5

David I. Families - Confirmed reviews ALL

One of my keys didn’t work and one room had not been completely cleaned when we arrived, but, overall, it was a lovely experience - the staff really make the difference. Victor was especially helpful. I’ve stayed in this hotel many times over about 15 years and I will return!

Dear Madam, Thank you for your kind words regarding our location, cleanliness, and staff, particularly Victor. I sincerely apologize for the issues you encountered with your key and the room's cleanliness upon arrival. We appreciate your continued loyalty over the years and are delighted to know you plan to return. Your feedback is invaluable as we strive for excellence. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 1.0/5

Sandeep G. Friends - Confirmed reviews ALL

Overpriced at the rate which was higher by 60% on published rate plus bad service on top,

Other web-users rate our hotel

  • 455 reviews 9.2/10 Location
  • 969 reviews 7.3/10 Room
  • 1,077 reviews 8.5/10 Service
  • 320 reviews 5.7/10 Vibe
  • 308 reviews 7.7/10 Breakfast
  • 284 reviews 6.9/10 Comfort
  • 238 reviews 5/10 Amenities
  • 144 reviews 4.4/10 Cleanliness

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