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Sofitel Marseille Vieux-Port Hotel 5 stars

Customer review rating 4.6/5 7,394 reviews

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Sofitel Marseille Vieux-Port
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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • A myriad of viewpoints

  • Discover a range of flavors in our "Le Temps d'un été" restaurant

  • Enjoy a moment of relaxation and well being at Sofitel Spa

  • Exceptional 180-degree panorama

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Beach and water sports
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Marseille Vieux-Port

36, boulevard Charles Livon
13007
marseille
france

Tel: +33491155900

Fax: (+33)4/91155950

Check-in from 16h00

Check out up to 12h00

  • Vieux port :  83 LIVON ST MAUR

  • By plane

    MARSEILLE PROVENCE At 30km / 18.75 miles

  • By boat

    PORT MARSEILLE At 3km / 1.88 miles

  • By helicopter

    AEROPORT MARSEILLE PROVENCE At 30km / 18.75 miles

  • By train

    MARSEILLE ST CHARLES At 3km / 1.88 miles

GPS :43.292332, 5.361028

Our accommodations

We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.

SUPERIOR ROOM, 1 double bed, fitness and Sofitel Spa

Accessible room
  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM, 2 single beds, Fitness center and So Spa access

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM, beautiful old port view, 1 double bed, fitness and Sofitel Spa

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: Harbour view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM, Beautiful Old Port View, 2 single beds, fitness center and So Spa access

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: Pool side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 Queen bed, balcony with harbor view

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: Harbour view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

LES TROIS FORTS

Type of cuisine: Mediterranean

Les Trois Forts offers subtle Mediterranean cuisine from Chef Dominique Frérard with his famous breakfast of local products. Combine taste sensations with cultural beauty while taking advantage of the open air terrace. Closed Sundays and Mondays.

Lunch

12:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CARRE

Type of cuisine: Mediterranean

Carré Bistromanie and terrace: a new brasserie that is as chic as it is trendy. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between.

Lunch

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

08:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE DANTES SKYLOUNGE

Non contractual photo

The Dantès Skylounge Bar with terrace measuring 1615 sq. ft. (150 m²) offers sweeping views of Marseilles, the MuCEM and the sea. Curl up in a cozy armchair and take in the spectacular view while our bar staff take care of the rest.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 193 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Sofitel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,394 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,980 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Warm welcome, spectacular view

Customer review rating 4.6/5

Erwan H. Couples - 23/07/2020 Confirmed reviews ALL

Magic place within walking distance to most of what matters Great staff, attentive and even anticipating our needs

UNFORTUNAELY IT DIDN'T HAPPEN ;-(

Customer review rating 4.6/5

Dee R. Families - 16/04/2020 Confirmed reviews ALL

Unfortunately my daughter and I did not make it to Marseille. However, I felt I have to write as the assistance I received from 'Audrey' regarding a refund was amazing - efficient and friendly. My daughter and I will DEFINITELY be coming once life gets back to normal. Stay Safe. ;-) Denise R.

Very comfortable

Customer review rating 4.6/5

Steven M. Couples - 16/03/2020 Confirmed reviews ALL

Well located, very comfortable and very nice staff.

Perfect weekend, amazing views, great location

Customer review rating 4.6/5

Anonymous Couples - 10/03/2020 Confirmed reviews ALL

Extremely helpful and friendly staff and great location with easy access to bus/metro links, shops and restaurants. Harbour views from the room, restaurant and Skybar are beautiful and a must see! Perfect hotel for a weekend stay in Marseille - highly recommend.

Dear Mili S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Directrice Hebergement

Amazing view

Customer review rating 4.6/5

Hubert Business - 06/03/2020 Confirmed reviews ALL

Nothing to add, extremely satisfied

Perfect room, poor service at the breakfast

Customer review rating 4.6/5

L. J. Couples - 03/03/2020 Confirmed reviews ALL

The room, the bed, everything was perfect. The service at the breakfast was very poor...the staff forgot to offer us hot drinks and eggs. And we had to ask twice to get served...The very same staff cleaned our table as soon as we were going back to the buffet so could not finish our teas and juices...unbelievable... This would not happen in Sofitel St James London... Very disappointing experience!

Dear Jonathan L., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Division Manager

Love this hotel, the staff is cool

Customer review rating 4.6/5

Laura P. Couples - 03/03/2020 Confirmed reviews ALL

I love the breakfast they have the best passion fruit!!

Dear Laura P., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, do not hesitate to write your lovely experience on Trip Advisor, we would be very proud to share with all the reviewers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Perfect - location , staff and breakfast!

Customer review rating 4.6/5

B. Couples - 20/02/2020 Confirmed reviews ALL

Stayed over Valentines, celebrating 45yrs together. Monica helped by email and during our visit Charlotte was exceptional. We enjoyed an upgrade on one evening, Thankyou. Rooms clean and comfortable, breakfast amazing and drinks in the rooftop bar a must . Pleasant walk into Vieux Port , nice to be away from the bustle . Every member of staff a credit to hotel . Highly recommend. Didn’t eat in the restaurant in the evening as so many amazing restaurants in the town .

Dear Mrs and Mr B., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Good stay

Customer review rating 4.6/5

Haim Y. Solo - 11/02/2020 Confirmed reviews ALL

I appreciated my séjour

Dear MrYavets, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Great bed, beautiful view, kind staff

Customer review rating 4.6/5

Anonymous Couples - 06/02/2020 Confirmed reviews ALL

Excellent stay with lovely staff from housekeeping to front desk to the adorable woman working the Brasserie ( so sorry we didn’t get her name, but she deserves a raise). Just wish the hotel were closer to the main VP area.

fantastic location and relaxing stay

Customer review rating 4.6/5

Anonymous Families - 05/02/2020 Confirmed reviews ALL

all staff ok. Some waiting times at dinner at le carré brasserie Few items overall in the hotel reaching their limit of age (window, shower buttons, paintiung on the wall, ..., otherwise everything is very clean

Lovely view and comfortable bed

Customer review rating 4.6/5

M Business - 02/02/2020 Confirmed reviews ALL

The room was nice overall and nice amenities. Breakfast was excellent. I will focus on the negative points: The bathroom was the only sticking point. The pocket doors didn't really close properly, the shower had a leak which would wet the shelf and towel placed there daily, and its temperature dial would move on its own, becoming gradually hotter. The mechanism for the blinds in the shower did not work.

Perfect, nice view from the terrasse

Customer review rating 4.6/5

L. Business - 22/01/2020 Confirmed reviews ALL

Nice place

Fantastic hotel matched only by the amazing service

Customer review rating 4.6/5

Josh S. Couples - 21/01/2020 Confirmed reviews ALL

Lovely stay, great lunch at the bar restaurant then a fantastic meal at les trots fort. Highly recommended.

great restaurant les trois forts

TripAdvisor rating 4.5/5

roberta909 Business - 21/01/2020 TripAdvisor review

I think this restaurant is one of the best in Marseille. The food is absolutely delicious . the flavours were intersting and original. The service was extremely professional. I would personally like to thank Anthony who looked after us exceptionally. He is a great asset to the Sofitel and looked after us in every detail. We will definitely return and do not understnad this restaurant does not have a michelin star.

Friendly staff fluent in English with an attitude eager to help.

Customer review rating 4.6/5

J. L. Families - 14/01/2020 Confirmed reviews ALL

Everything was wonderful. Our only minor complaint was that the shower leaked water onto the bathroom Floor no matter how we used the spray nozzle. Shower just needs to be sealed better.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Excellent

Customer review rating 4.6/5

Jane M. Families - 14/01/2020 Confirmed reviews ALL

Nothing was too much. Staff were extremely helpful and engaging. Only one issue when a young waitress gave the bill to my daughter (who is 20) and not me, offended me slightly, as I had handled all the ordering etc, and was obviously the person to pay. Otherwise a lovely stay thank you.

Dear Jane M., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Great with little restrictions

Customer review rating 4.6/5

Fred Couples - 06/01/2020 Confirmed reviews ALL

Very nice and good hotel, very friendly and competent staff, nice decoration, quick service, perfect view, very good located. But: the bar/restaurant in the lobby has also friendly stuff, but the food in the restaurant there is definitely not recommended! Very (!) high prices for in the best case medium quality.

THE RIGTH LOCATION VISITING MARSEILLE

Customer review rating 4.6/5

Rodolfo M. C. Friends - 05/01/2020 Confirmed reviews ALL

Pianamente soddisfacente

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Short Christmas Break 2019

Customer review rating 4.6/5

Simon Couples - 31/12/2019 Confirmed reviews ALL

The hotel is perfectly located with its views of the old port and three forts, which combined with the blue skies we came for (and got) made the mornings feel good. The hotel staff from check-in, to check out, concierge, restaurants and bars could not have been more helpful when needed and importantly, totally relaxed.

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