Sofitel Marseille Vieux Port 5 stars

Customer review rating (ALL Rating) 4.5/5 1,985 reviews

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Description

Hotel extras

  • Wake up gently with a buffet breakfast and sea view

  • Sublime and sunny view

  • Tasty and refined cuisine

  • Relaxing and invigorating treatments at the Sofitel Spa

  • Your meetings on the top floor overlook the old port

Our accommodation(s)

Hotel location

Sofitel Marseille Vieux Port

36, boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292332, 5.361028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,985 reviews

TripAdvisor Rating  4.5/5  3,318 reviews

Attentive staff and beautiful view over Vieux Port

Customer review rating 4.0/5

Louise H. Couples - Confirmed reviews ALL

We had a lovely stay and appreciated the bottle of wine to celebrate our anniversary. We found the staff generally excellent but the hotel premises shabby in places - notably on the 7th floor. It was a pity the seventh floor bar was not open during the day so we could have an apéro before lunch in Les Trois Forts - instead we had to wait in an unattractive space outside the restaurant until 10 minutes before our reservation at 12.30 - a real shame.

Brilliant location

Customer review rating 4.5/5

Joan Couples - Confirmed reviews ALL

The vista from the terrace of our room overlooking the old port of Marseille was a highlight of our visit. The Sofitel staff were warm, efficient and helpful. Construction noise was not so welcome - and we did not know of it in advance. But a necessary evil to a much needed upgrade.

Dear Joan S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emeline Roudier Directrice Qualité & Expérience Client Sofitel Marseille Vieux Port

excellent location, friendly environment

Customer review rating 4.5/5

George P. Business - Confirmed reviews ALL

Located in a critical place, well organised, excellent breakfast but a little small rooms for "Junior suite"

Excellent !

Customer review rating 5.0/5

Grégory Couples - Confirmed reviews ALL

Formidable

Cher Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour au Sofitel Marseille Vieux-Port. Nous sommes ravis de lire que vous avez apprécié cette douce parenthèse et espérons avoir le plaisir de vous accueillir à nouveau très prochainement pour une nouvelle escale marseillaise. Bien à vous, Emeline Roudier Directrice Qualité & Expérience Client Sofitel Marseille Vieux Port

Best hotel in the world

Customer review rating 5.0/5

Evanno H. Couples - Confirmed reviews ALL

Travelling the world , I think this hotel can compare to the very best ( even Asian greatest!). Everything is made to please the guest , all the extra steps are taken . Plenty of attentions from morning to night. Marvellous staff, always ready to help etc The location and the views are amazing. The rooms quiet and very comfy. The food is generous, local and delicious 😋

Dear Nicolas E., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emeline Roudier Directrice Qualité & Expérience Client Sofitel Marseille Vieux Port

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Other web-users rate our hotel

  • 494 reviews 9.1/10 Location
  • 963 reviews 7.6/10 Room
  • 1,142 reviews 8.9/10 Service
  • 5 reviews 3.8/10 WiFi
  • 287 reviews 8.6/10 Breakfast
  • 113 reviews 5/10 Cleanliness
  • 110 reviews 7.5/10 Bar

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