Sofitel Marseille Vieux Port 5 stars
Customer review rating (ALL Rating) 4.3/5 1,314 reviews
ALLSAFE approved hotel
Certified ALLSAFE by Bureau Véritas
Sublime and sunny view
Refined and gourmet cuisine
Relaxing and invigorating treatments at the Sofitel Spa
A buffet breakfast for a gentle awakening
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
36, boulevard Charles Livon
MARSEILLE PROVENCE At 30km / 18 miles
PORT MARSEILLE At 3km / 1 miles
AEROPORT MARSEILLE PROVENCE At 30km / 18 miles
MARSEILLE ST CHARLES At 3km / 1 miles
STATION "VIEUX PORT" At 1km / 0 miles
Check-in from - Check out up to
Les Trois Forts offers subtle Mediterranean cuisine from Chef Dominique Frérard with his famous breakfast of local products. Combine taste sensations with cultural beauty while taking advantage of the open air terrace. Closed Sundays and Mondays.
Carré Bistromanie and terrace: a new brasserie that is as chic as it is trendy. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between.
We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.
100% genuine reviews from our guestsFind out more
top service and view
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
had to be shortened due to illness -everybody was helpful especially the bell captain.
Excellent location. Splendid view from room and restaurant
Customer review rating 4.5/5
John F. Couples - Confirmed reviews ALL
A couple of teething problems - a delay in producing key and a shower that could not be turned off - were quickly resolved. The view of the Vieux Port from the balcony of the room was spectacular. Comfortable bed. Two meals at the bar tasty, with particulary good wine. Overall, a very enjoyable experience.
Fake free breakfast deal
Customer review rating 1.5/5
Calven N. Families - Confirmed reviews ALL
Book via your tripadvisor page which state free breakfast deal from 31 Mar 2022. But told us that we booked package without breakfast when we check in. What is free? Free means have to pay extra 100 Eur for package to include breakfast? Don't offer such deal if its not genuine.
Amazing View and PerfectLocation
Customer review rating 3.5/5
Benjamin M. Couples - Confirmed reviews ALL
We spent 4 nights with my wife on April 2022. We had a very good time. The view is amazing while having the breakfast as well as a drink on late afternoon. It's perfectly located when you want to visit the south part of Marseille. Highly recommended for these two points. But I have to say that rooms are quite old and not so nicely equipped. When you compare it at the price invoiced, this is not fair. As a platinum member, they didn't propose me any upgrade or an apology if no upgrade was available. Also no welcome drink coupon given upon check in. I had to ask for it the day after. I really didn't feel as a special guest.
Excellent Location, Poor Customer Care
TripAdvisor rating 3.0/5
Davepat2022 TripAdvisor review
Whilst the location is excellent, the hotel itself is of decent quality, it is let down badly by the poor customer care that they offer when things do not meet expectations. The hotel A/C system was taken down for maintenance resulting in warm to hot bedrooms (no pre-warning provided at time of booking). Bathroom basin leaked badly - must be a new design which washes your feet as you wash hands!! TV remote missing and yes, you have coffee/team making facilities, but bring your own cups as none provided!! A request to change my room was acknowledged by the morning shift check-in clerk but they needed time to assign a room...6-hours later, upon returning to the check-in desk, the afternoon shift check-in clerk had no record of the request. I asked to speak to the Manager but she had already gone home so left a message for her to contact me. We stayed 2 more days and not a single attempt from her to make contact. If you what to enjoy your holiday beyond just the hotel location, look for an alternate property.
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