Sofitel Marseille Vieux-Port Hotel 5 stars

Customer review rating 4.6/5 7,240 reviews
Sofitel Marseille Vieux-Port
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+ 30 Services
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Hotel extras

  • Outstanding 180° panorama

  • A myriad of viewpoints

  • A spectrum of flavors to discover

  • Enjoy a spot of relaxation and well-being in the So Spa

  • An exceptional Sunday Break every Sunday

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available
Information message

The gourmet restaurant Les Trois Forts will be closed from Sunday, July 21 to Tuesday, August 6. The restaurant will open again on Wednesday, August 7 for lunch

Hotel location

Sofitel Marseille Vieux-Port

36, boulevard Charles Livon
13007
marseille
france

Tel: +33491155900

Fax: (+33)4/91155950

Contact email

Check-in from 16h00

Check out up to 12h00

  • Vieux port :   83 LIVON ST MAUR

  • By plane

    MARSEILLE PROVENCE At 30km / 18.75 miles

  • By boat

    PORT MARSEILLE At 3km / 1.88 miles

  • By helicopter

    AEROPORT MARSEILLE PROVENCE At 30km / 18.75 miles

  • By train

    MARSEILLE ST CHARLES At 3km / 1.88 miles

GPS :43.292332, 5.361028

Our accommodations

We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.

Accessible room

SUPERIOR ROOM - 1 double bed, access to the fitness room and So Spa

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM, 2 single beds, Fitness center and So Spa access

  • Max. number of persons: 2
  • Area: From 30
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - Beautiful view of the Old Port, 1 double bed, access to fitness room and So Spa

  • Max. number of persons: 3
  • Area: From 30
  • Views: Harbour view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM, Beautiful Old Port View, 2 single beds, fitness center and So Spa access

  • Max. number of persons: 3
  • Area: From 30
  • Views: Pool side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 Queen bed, balcony with harbor view

  • Max. number of persons: 3
  • Area: From 30
  • Views: Harbour view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM, 1 double bed, terrace, old port view, fitness and So Spa access

  • Max. number of persons: 3
  • Area: From 30
  • Views: Harbour view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Standard Family Suite with 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 28
  • Views: Courtyard side *

* Subject to availability

OPERA SUITE - Top floor, breathtaking view of the Old Port, separate lounge

  • Max. number of persons: 3
  • Area: From 60
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Prestige Suite, Top floor, breathtaking view of the Old Port, private fully-equipped lounge

  • Max. number of persons: 3
  • Area: From 90
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

LES TROIS FORTS

Type of cuisine: Mediterranean

Les Trois Forts offers subtle Mediterranean cuisine from Chef Dominique Frérard with his famous breakfast of local products. Combine taste sensations with cultural beauty while taking advantage of the open air terrace. Closed Sundays and Mondays.

Lunch

12:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CARRE

Type of cuisine: Mediterranean

Carré Bistromanie and terrace: a new brasserie that is as chic as it is trendy. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between.

Lunch

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

08:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE DANTES SKYLOUNGE

Photo non contractuelle / Strictly non binding

The Dantès Skylounge Bar with terrace measuring 1615 sq. ft. (150 m²) offers sweeping views of Marseilles, the MuCEM and the sea. Curl up in a cozy armchair and take in the spectacular view while our bar staff take care of the rest.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 193

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Sofitel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,240 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,945 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.6/5

Haim Y. Solo - 11/02/2020 Confirmed reviews ALL

I appreciated my séjour

Dear MrYavets, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Great bed, beautiful view, kind staff

Customer review rating 4.6/5

Anonymous Couples - 06/02/2020 Confirmed reviews ALL

Excellent stay with lovely staff from housekeeping to front desk to the adorable woman working the Brasserie ( so sorry we didn’t get her name, but she deserves a raise). Just wish the hotel were closer to the main VP area.

fantastic location and relaxing stay

Customer review rating 4.6/5

Anonymous Families - 05/02/2020 Confirmed reviews ALL

all staff ok. Some waiting times at dinner at le carré brasserie Few items overall in the hotel reaching their limit of age (window, shower buttons, paintiung on the wall, ..., otherwise everything is very clean

Lovely view and comfortable bed

Customer review rating 4.6/5

M Business - 02/02/2020 Confirmed reviews ALL

The room was nice overall and nice amenities. Breakfast was excellent. I will focus on the negative points: The bathroom was the only sticking point. The pocket doors didn't really close properly, the shower had a leak which would wet the shelf and towel placed there daily, and its temperature dial would move on its own, becoming gradually hotter. The mechanism for the blinds in the shower did not work.

Perfect, nice view from the terrasse

Customer review rating 4.6/5

L. Business - 22/01/2020 Confirmed reviews ALL

Nice place

Fantastic hotel matched only by the amazing service

Customer review rating 4.6/5

Josh S. Couples - 21/01/2020 Confirmed reviews ALL

Lovely stay, great lunch at the bar restaurant then a fantastic meal at les trots fort. Highly recommended.

great restaurant les trois forts

TripAdvisor rating 4.5/5

roberta909 Business - 21/01/2020 TripAdvisor review

I think this restaurant is one of the best in Marseille. The food is absolutely delicious . the flavours were intersting and original. The service was extremely professional. I would personally like to thank Anthony who looked after us exceptionally. He is a great asset to the Sofitel and looked after us in every detail. We will definitely return and do not understnad this restaurant does not have a michelin star.

Friendly staff fluent in English with an attitude eager to help.

Customer review rating 4.6/5

J. L. Families - 14/01/2020 Confirmed reviews ALL

Everything was wonderful. Our only minor complaint was that the shower leaked water onto the bathroom Floor no matter how we used the spray nozzle. Shower just needs to be sealed better.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Excellent

Customer review rating 4.6/5

Jane M. Families - 14/01/2020 Confirmed reviews ALL

Nothing was too much. Staff were extremely helpful and engaging. Only one issue when a young waitress gave the bill to my daughter (who is 20) and not me, offended me slightly, as I had handled all the ordering etc, and was obviously the person to pay. Otherwise a lovely stay thank you.

Dear Jane M., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Great with little restrictions

Customer review rating 4.6/5

Fred Couples - 06/01/2020 Confirmed reviews ALL

Very nice and good hotel, very friendly and competent staff, nice decoration, quick service, perfect view, very good located. But: the bar/restaurant in the lobby has also friendly stuff, but the food in the restaurant there is definitely not recommended! Very (!) high prices for in the best case medium quality.

THE RIGTH LOCATION VISITING MARSEILLE

Customer review rating 4.6/5

Rodolfo M. C. Friends - 05/01/2020 Confirmed reviews ALL

Pianamente soddisfacente

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Short Christmas Break 2019

Customer review rating 4.6/5

Simon Couples - 31/12/2019 Confirmed reviews ALL

The hotel is perfectly located with its views of the old port and three forts, which combined with the blue skies we came for (and got) made the mornings feel good. The hotel staff from check-in, to check out, concierge, restaurants and bars could not have been more helpful when needed and importantly, totally relaxed.

stuck in the European past

TripAdvisor rating 4.5/5

janH02 Family - 30/12/2019 TripAdvisor review

The hotel has a splendid location, but if you are not European and have electronic equipment, beware. Our suite had a nice desk, but both electric sockets for the desk were occupied by lamp and phone, so there was nowhere to plug in a laptop. One could plug into a wall socket 8 m away to use at a table, but that required the cord to stretch dangerously across the floor. All electric sockets are for only European plugs. there is no USB connection to charge a cell phone. There is no phone in the bathroom. One needs to log into the Wifi fresh each time - it does not stay connected even for a day, let alone a stay.

Dear Client, Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations in terms of electronic equipment. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Division Manager

Excellent stay in Marseille

Customer review rating 4.6/5

James Couples - 26/12/2019 Confirmed reviews ALL

Very friendly staff in a superb hotel right out of the noise and bustle of Marseille. Pleasantly peaceful with a great view of the port and city.

A lovely stay with welcoming and professional staff and large comfortable rooms with amazing views.

Customer review rating 4.6/5

Brian S. Business - 18/12/2019 Confirmed reviews ALL

Outstanding in every way.

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Perfect night in Marseilles

Customer review rating 4.6/5

Christopher Couples - 11/12/2019 Confirmed reviews ALL

One overnight trip in Marseilles for Christmas shopping was topped by Sofitel. Perfect Dinner, Perfect room View over the old harbor of Marseilles.

As in the rating

Customer review rating 4.6/5

Despina A. Families - 05/12/2019 Confirmed reviews ALL

Dear Madame, Dear Sir, as i do love Sofitel as a brand and a chain of hotels i take some minutes to share the fact that my stay to Sofitel Marseille was not at the regular standard for Sofitel Hotels. The room was nicely decorated and with a decent view but pouring water on the corridor for three consecutive days collected in a recipient does not really give a 5 star hotel feeling neither a holiday one. Actually it was raining outside and... inside First time travelling in a five star hotel without any complimentary water in the room, the available one at the reception was missing most of the time. While breakfast was very good still first time for me in a Sofitel without free champagne or sparkling wine (it seems easier for other European countries, Asian one or from Latin America to offer than in the "mother" country...). many thanks for your attention and hopefully for fixing these aspects for future guests! kind regards, despina PS. exceptional concierge services on both shifts and good reception services.Thank you!

Dear Despina A., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As contacted last week, we have credited your accounts with points as compensation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Division Manager

Stunning views of the old port and impeccable service

Customer review rating 4.6/5

Dr S. T. Business - 02/12/2019 Confirmed reviews ALL

Very comfortably looked after by delightful staff.

Dear Susan T., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Room Division Manager

Fantastic

Customer review rating 4.6/5

Anette K. Couples - 30/11/2019 Confirmed reviews ALL

Friendly professional staff, most helpful to any requests

Can’t wait to go back

Customer review rating 4.6/5

Anonymous Families - 26/11/2019 Confirmed reviews ALL

The friendliness of all the staff, the food, the hotel, the location, you name it, all top notch!

Dear Mrs Denise H., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager
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