Sofitel Marseille Vieux Port 5 stars

Customer review rating (ALL Rating) 4.4/5 1,916 reviews

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Description

Hotel extras

  • Wake up gently with a buffet breakfast and sea view

  • Sublime and sunny view

  • Tasty and refined cuisine

  • Relaxing and invigorating treatments at the Sofitel Spa

  • Your meetings on the top floor overlook the old port

Our accommodation(s)

Book this hotel
Room 1

Stay with family or friends in the heart of Marseille. Our spacious rooms with "My Bed" bedding and our breakfast with a view of the Old Port, Le Panier and Mucem promise an unforgettable experience.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Courtyard View

Stay in a spacious room with a large furnished terrace and a view of the Old Port of Marseille. Enjoy a shower or bath. Savor breakfast with a view of the Mediterranean from the hotel's rooftop.

  • Views:

    Harbour view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy a luxurious and spacious room with breathtaking views of the Old Port, Mucem and Le Panier, passing through La Major Cathedral. Extend your Marseille experience with a Provence-inspired breakfast.

  • Views:

    Harbour view or Pool side

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy an unforgettable experience with family or friends in the heart of Marseille. Spacious rooms with MyBed twin beds. Savor breakfast facing the sea, with a view of the Old Port, Panier and Mucem.

  • Views:

    Harbour view or Pool side

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Discover our spacious rooms with a private balcony for a moment of calm and relaxation. Stay just a stone's throw from the downtown area and the historic district. Enjoy a gourmet breakfast on the 7th floor with panoramic views of the port.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige suite, top floor, Old Port view, king bed, lounge area, spa access

Discover the Monte Cristo Suite with view of Marseille as a couple or a family. Comfortable private lounge for meetings, private meals or moments of relaxation. Enjoy breakfast facing the Mediterranean.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 50'/127 cm screen
  • Flat screen
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Marseille Vieux Port

36, boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292332, 5.361028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 134 rooms
  • 4 rooms for people with reduced mobility
  • 15 connecting rooms
  • 134 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Executive Lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

9 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Well-being

Sofitel Fitness

  • On site
  • Hammam
  • Sauna room

Sports and leisure

Water-skiing

  • Nearby

Boat excursions

  • Nearby

Jet-ski

  • Nearby

Snorkelling/Scuba diving center

  • Nearby

Pedal boat

  • Nearby

Boules/petanque

  • Nearby

Jogging track

  • On site

Deep sea fishing/Sea fishing

  • Nearby

Scuba diving

  • Nearby

Private beach

  • Nearby

Bike rack facilities

  • On site

Bike rack facilities

  • Nearby

Jogging track

  • Nearby

Volleyball

  • Nearby

Football

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 5.91 ft
  • Parking pricing: 32.00 € 32 EUR

  • Parking for a week

Services & equipment

  • Intercom
  • Valet parking
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
Book

In the heart of Marseille, Le Carré welcomes you 7/7 in a friendly setting with panoramic view of the Old Port and Mucem. From morning coffee to an evening aperitif, enjoy a range of hot and cold drinks.

Book

The Dantès Skylounge with its 150 sq.m. terrace views of Marseilles from the Mucem to the Bonne Mère. Sink into its cosy armchairs facing a breathtaking view and let our expert bartenders do the rest.

Sofitel Spa invites you to a well-being stay in Marseille. A true haven of peace, it offers three relaxation areas: treatment rooms, pool, sauna, hammam, and Sofitel Fitness. Children aged 8+ are welcome.

Bathed in sunlight, kissed by the sea, Sofitel Spa is ideally located in the Phocaean city. Children aged 8+ can use the relaxation pool from 11am to 3pm, upon appointment and supervised by an adult

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,916 reviews

Customer review rating 4.0/5

Ripley Y. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Rajneesh R. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Manuel S. M. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

Nelson S. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Beth D. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Rajneesh R. Business - Confirmed reviews ALL

The experience was good but not great as one would expect from top brand Sofitel. The property looked bit tired. Breakfast spread was average and inconsistent service by the waiters

Customer review rating 5.0/5

Manuel S. M. Solo - Confirmed reviews ALL

Since arrival at 1:00 am, excellent service from personnel. Room with all comfort expected

Customer review rating 1.5/5

Nelson S. Business - Confirmed reviews ALL

Check in process was very painful and unfriendly- not very helpful and extremely low customer service and poor efficiency

Customer review rating 5.0/5

Beth D. Couples - Confirmed reviews ALL

We had a wonderful stay at the Sofitel Marseille Vieux Port. The hotel is beautiful, the staff are incredibly warm and helpful, the rooms are spacious and comfortable, the view is unbelievable, and the location made it easy to get around the city by bus (two versatile stops just a short walk away). We had a delicious dinner at the rooftop restaurant and enjoyed an aperitif or after-dinner drink at the rooftop bar every night. I would highly recommend this hotel.

Customer review rating 5.0/5

Jennifer P. Friends - Confirmed reviews ALL

From the staff, to the restaurants and room the whole stay was amazing.

Dear Madam, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the overall experience at our hotel. Your feedback is greatly appreciated. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 2.5/5

Claude L. Business - Confirmed reviews ALL

Well appart my shower that was hardly working the reception restaurant was closed for maintainance and I was sent seventh floor to the main restaurant even I just wanted to eat a quick salad for lunch. Well they told me to go to the next building at Novotel since they were only serving noble food in this so called top restaurant !!! Thank you and I will go next time back to the Intercontinental…

Customer review rating 5.0/5

Russell S. Couples - Confirmed reviews ALL

We were pleased with our hotel room location. The bar on the top floor provides stunning views of Marseilles.

Customer review rating 0.5/5

Andrew C. Couples - Confirmed reviews ALL

Promoted as a 5 star but would struggle to hold 4 at best. Room with Queen bed was not honored upon arrival despite holding All Accor Gold status. They gave us two twin beds.. Absolutely horrible.

Customer review rating 0.5/5

Anat B. Business - Confirmed reviews ALL

The room was not ready in a timely manner. Although complaints about the water coming out of the closet, a solution was not provided and I had to stay the night in a room with strong smell and wet floor.

Customer review rating 2.5/5

Andrea G. Business - Confirmed reviews ALL

The restaurant was fabulous. However, The first floor room was like being in a dungeon. Plus the shower was impossible to reach and regulate. We needed the tub fixed. We usually love Sofitels but this was a disappointment

Dear Madam, Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our restaurant. However, I regret that the accommodations did not meet your expectations and that you experienced difficulties with the shower. Your comments will be taken into consideration for future improvements. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 4.5/5

David I. Families - Confirmed reviews ALL

One of my keys didn’t work and one room had not been completely cleaned when we arrived, but, overall, it was a lovely experience - the staff really make the difference. Victor was especially helpful. I’ve stayed in this hotel many times over about 15 years and I will return!

Dear Madam, Thank you for your kind words regarding our location, cleanliness, and staff, particularly Victor. I sincerely apologize for the issues you encountered with your key and the room's cleanliness upon arrival. We appreciate your continued loyalty over the years and are delighted to know you plan to return. Your feedback is invaluable as we strive for excellence. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 1.0/5

Sandeep G. Friends - Confirmed reviews ALL

Overpriced at the rate which was higher by 60% on published rate plus bad service on top,

Customer review rating 4.5/5

Q. Q. Families - Confirmed reviews ALL

Nice! Safe! Warm! Friendly

Dear Madam, Thank you for your kind words regarding your recent stay at Sofitel Marseille Vieux Port. We are delighted to hear that you enjoyed your experience. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 4.5/5

Amanda J. Couples - Confirmed reviews ALL

Friendly and helpful staff. Great location looking over the Vieux Port, but also close to the main attractions of the city.

Dear Madam, Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay and our hotel. Your feedback is greatly appreciated. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 4.5/5

Jean M. G. Families - Confirmed reviews ALL

Excellent stay. We particularly enjoyed the location and the superb view from the hotel — whether from the room, the bar & the restaurant on the rooftop. The disappointment of not being able to access the Novotel pool during these days of extreme heat was more than compensated for by the access to the CNM kindly arranged by the concierge! The staff were charming and attentive (concierge, valet, housekeeping, front desk). We are planning to return, even though we are a bit concerned about the potential noise from the rooftop restaurant/club located just across from your establishment.

Customer review rating 0.5/5

Alicia H. Couples - Confirmed reviews ALL

Horrific. Complaint lodged.

Customer review rating 4.5/5

Aicardi C. Families - Confirmed reviews ALL

Excellent service, very comfortable room, fantastic breakfast buffet. Lovely restaurant in the evening, and the most breathtaking view you can dream of

Dear Client, Thank you for your wonderful feedback regarding your stay at Sofitel Marseille Vieux Port. We are delighted to hear that you enjoyed the breathtaking views, excellent service, and comfortable accommodations. Your compliments regarding our breakfast buffet and evening restaurant are greatly appreciated. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 3.0/5

Norma M. Friends - Confirmed reviews ALL

Great trip. Staff amazing but wiring in rooms is definitely not up to code. Outlets frequently didn’t work but staff came by immediately to fix. But it kept happening. Otherwise it was a decent hotel to stay in. Door staff and Constance who checked me in were amazing.

Dear Madam, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our staff friendly and attentive, particularly Constance and the door staff. However, we regret to learn about the issues you encountered with the electrical outlets. Your feedback is invaluable, and we will certainly consider it as we continually strive to enhance our services and facilities. Sacha Client Relations / Sofitel Marseille Vieux-Port

Customer review rating 4.0/5

Fabian D. P. Families - Confirmed reviews ALL

Well located, very nice and accommodating staff, windows could be sealed off better to avoid the outdoor noise

Other web-users rate our hotel

  • 474 reviews 9.1/10 Location
  • 970 reviews 7.3/10 Room
  • 1,093 reviews 8.5/10 Service
  • 333 reviews 6.1/10 Vibe
  • 304 reviews 8/10 Breakfast
  • 292 reviews 6.9/10 Comfort
  • 237 reviews 5/10 Amenities
  • 142 reviews 4.3/10 Cleanliness

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