Sofitel Marseille Vieux Port 5 stars

Customer review rating (ALL Rating) 4.5/5 1,818 reviews

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Description

Hotel extras

  • Wake up gently with a buffet breakfast and sea view

  • Sublime and sunny view

  • Tasty and refined cuisine

  • Relaxing and invigorating treatments at the Sofitel Spa

  • Your meetings on the top floor overlook the old port

Our accommodation(s)

Hotel location

Sofitel Marseille Vieux Port

36, boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292332, 5.361028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,818 reviews

TripAdvisor Rating  4.3/5  3,354 reviews

Customer review rating 4.5/5

Zada E. Couples - Confirmed reviews ALL

Me and husband went to Marseille to celebrate Honeymoon! We’re from the US. In contrast we’ve never experienced such attention to detail and accommodating service like we did at this hotel! Everyone was helpful and positive and ensured our stay had meaning to it! The access to the Spa and the Breakfast with a view like that was the highlight for us also! Some areas throughout the hotel is aged a bit but overalll we truly enjoyed ourselves

Dear Zada E., Thank you for your kind words regarding your recent stay at Sofitel Marseille Vieux Port. We are delighted to hear that you and your husband felt well attended to by our staff and that our amenities, including the spa and breakfast, contributed positively to your honeymoon experience. We appreciate your feedback about the hotel's age, as we continuously strive to enhance our guests' experience. It is our pleasure to provide a memorable stay and we hope to welcome you back for future celebrations. Best regards Emeline Roudier Directrice de l'Hébergement & de l'Expérience Client Sofitel Marseille Vieux Port

Customer review rating 5.0/5

Ian M. Couples - Confirmed reviews ALL

Very welcoming and helpful staff, lovely views , comfortable room with balcony

Dear Ian M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our welcoming staff, the lovely views, and the comfort of your room with a balcony. Your feedback is greatly appreciated. Emeline Roudier Directrice de l'Hébergement & de l'Expérience Client Sofitel Marseille Vieux Port

Customer review rating 5.0/5

Maxime R. Couples - Confirmed reviews ALL

Great service at check in, fantastic view at breakfast

Customer review rating 3.0/5

Aurelie F. Solo - Confirmed reviews ALL

No baggage handler upon arrival; the receptionist told me that she may help "later"; no slippers in the room and had to call the reception for it with the receptionist asking if I am sure of this... SPA not available and not answering. Had to insist for an alternate solution. Of note, the second day the staff was very nice and tried their best to support.

Customer review rating 3.5/5

Douglas P. Couples - Confirmed reviews ALL

the only downside with the room with balcony and view on the old port was that at night there is a lot of very loud music coming from some restaurant. In our case, on Friday and Saturday nights, loud thumping music went on from 10pm to midnight. You should warn people choosing those rooms about potential noise. Had we known, we would not have chosen that room.

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Other web-users rate our hotel

  • 470 reviews 9.3/10 Location
  • 921 reviews 7.3/10 Room
  • 1,100 reviews 8.9/10 Service
  • 298 reviews 8/10 Breakfast
  • 125 reviews 5.3/10 Cleanliness
  • 105 reviews 3/10 Value
  • 103 reviews 8.1/10 Bar

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