Novotel Marseille Centre Prado 4 stars

Customer review rating (ALL Rating) 4.4/5 1,161 reviews

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Novotel Marseille Centre Prado - Image 1
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103 Avenue du Prado, 13008 MARSEILLE, France

Description

Hotel extras

  • Located in the heart of the Prado business district, close to Parc Chanot

  • Friendly bar and restaurant with contemporary decor

  • Four modular meeting rooms that can accommodate 250 people

  • Spacious rooms for families, free WiFi

  • Direct metro to the St-Charles TGV train station or the Stade Vélodrome

Our accommodation(s)

Hotel location

Novotel Marseille Centre Prado

103 Avenue du Prado
13008 MARSEILLE
France

GPS:43.280726, 5.387006

Telephone
Fax +33 4 91 79 84 12

Access and transport

Hotel services

Check-in from - Check out up to

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,161 reviews

TripAdvisor Rating  4.0/5  970 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Lars F. N. Families - Confirmed reviews ALL

Your service was extraordinary all over.

Customer review rating 4.0/5

Jerrold L. Families - Confirmed reviews ALL

There was no welcome drink on the app and I had to ask, which I was given only one when there were three people staying together. Based on previous stays, I am always given 3 welcome drinks, and I wonder why there’s a difference between Novotels and Accor hotels.

Dear Sir, Thank you for your feedback. Regarding the welcome drinks, under the current policy, one drink is offered per Accor member, regardless of the number of guests in the room. This policy is intended to apply across all hotels within the Accor group. We understand that this may differ from your previous experiences and hope that you still enjoy your stay. Khady DIOUF - Reception.

Customer review rating 0.5/5

Naureen K. Families - Confirmed reviews ALL

Not what we were expecting. Room was very old, patio furniture not set up and there was carpet stains. I had higher expectations for this property. We checked out shortly after we landed.

Dear Sir, We are truly sorry to hear that your stay did not meet your expectations. Your feedback is very important to us, as we strive to ensure that every guest enjoys a pleasant and memorable experience. Since your visit, we have taken several steps to improve the comfort of our rooms and the quality of our service. We would be delighted to invite you to rediscover our property under the best conditions. Please feel free to contact us directly before your next stay. We would be happy to offer you a room tailored to your needs and help make up for your initial experience. Thank you again for your feedback, which helps us continuously improve. We look forward to welcoming you back soon. Khady DIOUF - Reception.

Customer review rating 5.0/5

Fatou N. Business - Confirmed reviews ALL

Personnel sympa

Customer review rating 5.0/5

Jane B. Business - Confirmed reviews ALL

We arrived there way earlier than the check in time with our luggage and we were allowed to check into our room without extra charge!!! we were pleasantly surprised and very impressed and the customer service is tops including not be missed breakfast!! Can't wait to visit again Merci Novotel!!!

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Other web-users rate our hotel

  • 419 reviews 8/10 Location
  • 687 reviews 6.5/10 Room
  • 700 reviews 8.5/10 Service
  • 314 reviews 7.6/10 Breakfast
  • 263 reviews 6.8/10 Cleanliness
  • 14 reviews 3.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.