Novotel Marseille Centre Prado 4 stars

Customer review rating (ALL Rating) 4.3/5 1,149 reviews

Best price
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Novotel Marseille Centre Prado - Image 1
Novotel Marseille Centre Prado - Image 2
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103 Avenue du Prado, 13008 MARSEILLE, France

Description

Hotel extras

  • Located in the heart of the Prado business district, close to Parc Chanot

  • Friendly bar and restaurant with contemporary decor

  • Four modular meeting rooms that can accommodate 250 people

  • Spacious rooms for families, free WiFi

  • Direct metro to the St-Charles TGV train station or the Stade Vélodrome

Our accommodation(s)

Hotel location

Novotel Marseille Centre Prado

103 Avenue du Prado
13008 MARSEILLE
France

GPS:43.280726, 5.387006

Telephone
Fax +33 4 91 79 84 12

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,149 reviews

TripAdvisor Rating  4.0/5  971 reviews

Customer review rating 3.5/5

Frederic S. Families - Confirmed reviews ALL

As a Platinum member of Accor hotels I am frequently staying in Novotel. This time it was for leisure. The hotel was being renovated and building works were ongoing. The welcome experience was not great. Reception staff was not the most welcoming. The rooms were nice but it was extremely hot in the room and we were unable to bring the temperature down (opening a window was not an option due to the noise outside). We mentioned it when leaving on the next day and they promised to look into it.

Customer review rating 4.0/5

Walter P. Business - Confirmed reviews ALL

Personnel adorable

Customer review rating 4.0/5

Albert S. Families - Confirmed reviews ALL

good location and service, common areas ok but room is outdated and partially not as clean as would be expected

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location and the quality of our service, as well as our common areas. We are sorry, however, to learn that your room did not fully meet your expectations in terms of condition and cleanliness. Please be assured that your comments have been shared with our housekeeping and maintenance teams so that the necessary improvements can be made. We hope to have the opportunity to welcome you again and provide you with a stay that meets all of your expectations. Kind regards, Reception.

Customer review rating 5.0/5

Lars F. N. Families - Confirmed reviews ALL

Your service was extraordinary all over.

Customer review rating 4.0/5

Jerrold L. Families - Confirmed reviews ALL

There was no welcome drink on the app and I had to ask, which I was given only one when there were three people staying together. Based on previous stays, I am always given 3 welcome drinks, and I wonder why there’s a difference between Novotels and Accor hotels.

Dear Sir, Thank you for your feedback. Regarding the welcome drinks, under the current policy, one drink is offered per Accor member, regardless of the number of guests in the room. This policy is intended to apply across all hotels within the Accor group. We understand that this may differ from your previous experiences and hope that you still enjoy your stay. Khady DIOUF - Reception.

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Other web-users rate our hotel

  • 418 reviews 7.9/10 Location
  • 701 reviews 6.4/10 Room
  • 697 reviews 8.2/10 Service
  • 367 reviews 6/10 Comfort
  • 304 reviews 7.6/10 Breakfast
  • 263 reviews 6.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.