ibis budget Marseille Vieux Port 2 stars

Customer review rating (ALL Rating) 4.2/5 2,077 reviews

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46 rue Sainte, 13001 MARSEILLE, France

Description

Hotel extras

  • Ideal location in the heart of the Old Port

  • Numerous restaurants nearby

  • Secure luggage storage for a fee

  • Bar/lounge where you can relax

  • Paid public parking lot within two minutes' walk

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

TRIPLE - Room with 1 double bed and 1 single foldaway bed

Photo out of - TRIPLE - Room with 1 double bed and 1 single foldaway bed

New contemporary room equipped a double bed for 2 people and a pull-down bed with a cosy comforter for 1 person, plus a bathroom with shower and toilet. Enjoy the flat-screen TV and WiFi.

  • Views:

    City View or Courtyard View

Max. number of persons
3

Bedding

Single bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • Bedding 1 x Single bed(s) and 1 x Double bed(s)
  • Views: City View or Courtyard View
See availabilities

Design room equipped with 2 single beds with cozy comforter, spacious shower and toilet. Enjoy the flat-screen TV with lots of channels, multimedia connections, and WiFi.

  • Views:

    City View or Courtyard View

Max. number of persons
2

Bedding

Twin bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

New stylish room with a shower and WC for people with reduced mobility. Includes a double bed with a cozy duvet. Enjoy the flat-screen TV with lots of channels and WiFi. Dogs are allowed free of charge.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Marseille Vieux Port

46 rue Sainte
13001 MARSEILLE
France

GPS:43.292195, 5.373801

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 147 rooms
  • 4 rooms for people with reduced mobility
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in

Luggage storage

  • Luggage storage Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

2 Meeting rooms

L'ESCALE

Photo out of - L'ESCALE

Our bar La Capitainerie welcomes you with family or friends to simply enjoy a drink in a friendly setting.

Bar Type
BAR
Capacity
30
Accessibility
Accessible service
Telephone +33 892 68 05 82
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Bar for hotel customers only

Payment

  • Cash
  • Credit card
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Our bar La Capitainerie welcomes you with family or friends to simply enjoy a drink in a friendly setting.

We know breakfast is important: we offer a wide choice of sweet and savory options, chilled and warm, to brighten up your taste buds: pastries, pancakes, sausages, cold cuts, potato cakes, cheese.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,077 reviews

Customer review rating 3.5/5

Isabelle A. B. Solo - Confirmed reviews ALL

Dear Isabelle A. B., Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you appreciated our location and found the bed comfortable. I apologize for the inconvenience you experienced with the housekeeping service. Our policy is to respect guests' privacy, and guests are encouraged to use the 'Do Not Disturb' sign if they prefer not to be disturbed. I regret that this was not communicated effectively during your stay. Additionally, I appreciate your comments about the shower pressure and the window; your observations are valuable for our ongoing improvement efforts. Thank you once again for your review. We hope to have the opportunity to welcome you back in the future. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 5.0/5

Ferraz Y. Business - Confirmed reviews ALL

Dear Ferraz Y., Thank you for your kind words about our staff's politeness. We appreciate your understanding regarding the inquiry about your headphone. Please note that our hotel policies do not allow us to hold onto personal items after check-out. We hope to welcome you back in the future. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 1.5/5

Moncef F. Solo - Confirmed reviews ALL

Dear Moncef F., Thank you for your feedback. I regret to hear about your experience with the front desk service and the room condition. I appreciate your recognition of our room service team. Your comments are valuable, and we will take them into consideration for future improvements. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 3.5/5

Himanshu M. Families - Confirmed reviews ALL

Dear Himanshu M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and breakfast. We acknowledge your concerns about room size and the luggage storage policy, which is indeed standard practice in the industry. Goodbye and best regards, ibis budget Marseille Vieux-Port

Customer review rating 3.5/5

Lionel H. Friends - Confirmed reviews ALL

Dear Lionel H., Thank you for your feedback. We are pleased to hear that you enjoyed the air conditioning, found the beds comfortable, and were satisfied with your room. Your insights are valuable as we strive to enhance our guests' experiences. Goodbye, ibis budget Marseille Vieux-Port

Dear Isabelle A. B., Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you appreciated our location and found the bed comfortable. I apologize for the inconvenience you experienced with the housekeeping service. Our policy is to respect guests' privacy, and guests are encouraged to use the 'Do Not Disturb' sign if they prefer not to be disturbed. I regret that this was not communicated effectively during your stay. Additionally, I appreciate your comments about the shower pressure and the window; your observations are valuable for our ongoing improvement efforts. Thank you once again for your review. We hope to have the opportunity to welcome you back in the future. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 5.0/5

Ferraz Y. Business - Confirmed reviews ALL

I didn't see the staff i know but the they were very good very polite i ask them about the headphone i left in room but they didn't help me with my Enquery but i respect that and all good very happy

Dear Ferraz Y., Thank you for your kind words about our staff's politeness. We appreciate your understanding regarding the inquiry about your headphone. Please note that our hotel policies do not allow us to hold onto personal items after check-out. We hope to welcome you back in the future. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 1.5/5

Moncef F. Solo - Confirmed reviews ALL

I wouldnt recommend ! Mostly because of the front desk

Dear Moncef F., Thank you for your feedback. I regret to hear about your experience with the front desk service and the room condition. I appreciate your recognition of our room service team. Your comments are valuable, and we will take them into consideration for future improvements. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 3.5/5

Himanshu M. Families - Confirmed reviews ALL

Rooms were a bit small. Luggage storage facility was paid which is expected from hotels usually

Dear Himanshu M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and breakfast. We acknowledge your concerns about room size and the luggage storage policy, which is indeed standard practice in the industry. Goodbye and best regards, ibis budget Marseille Vieux-Port

Customer review rating 3.5/5

Lionel H. Friends - Confirmed reviews ALL

- AC was working really good - Bed are comfortable - room is fine

Dear Lionel H., Thank you for your feedback. We are pleased to hear that you enjoyed the air conditioning, found the beds comfortable, and were satisfied with your room. Your insights are valuable as we strive to enhance our guests' experiences. Goodbye, ibis budget Marseille Vieux-Port

Customer review rating 4.5/5

Andrew P. Solo - Confirmed reviews ALL

clean and tidy, staff very helpful overall very satisfied

Dear Andrew P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, the condition of the rooms, and the helpfulness of our staff. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 4.0/5

Gaenael V. Couples - Confirmed reviews ALL

All staff as always show top professionalism, friendliness and diligence (10/10). However, bathroom facilities in room 513 were too cramped. Still very good experience

Dear Gaenael V., Thank you for your kind words regarding our staff's professionalism and friendliness. We appreciate your feedback about the bathroom facilities in room 513, and we value your insights as we strive to improve our guests' experiences. Goodbye, ibis budget Marseille Vieux-Port

Customer review rating 4.0/5

John F. Solo - Confirmed reviews ALL

I stayed two nights. Because of the location I wass able to explore the main sights of Marseille very easily. Fabulous location for access to restaurants and port. Excellent air conditioning. Exterior of hotel main entrance doesn't do justice to interior character and cleanliness.

Dear John F., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient for exploring Marseille and that you appreciated the cleanliness and comfort of your room. Your observations about the exterior of the hotel are duly noted, and we appreciate your understanding of our character. We look forward to welcoming you back in the future. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 3.5/5

Martin T. Business - Confirmed reviews ALL

Pro: The room was clean, towels changed daily, bed was very comfy, good rich breakfast included, Nice location just a step from the Old Port. Con: it was very humid in the room even with the a/c, no clothes dried. The curse of paper squares instead of a regular toilet paper. Room small, but that was expected.

Dear Martin T., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the cleanliness, comfort of the bed, and our breakfast offerings. However, we regret that you experienced humidity in your room and the use of paper squares instead of traditional toilet paper. We continually assess our amenities to enhance guest comfort and appreciate your insights. We hope to welcome you back in the future for an improved experience. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 4.5/5

Ingrid A. Couples - Confirmed reviews ALL

Very central location. Good parking in the immediate vicinity. Good bed. Air conditioned. Quiet.

Dear Ingrid A., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location, comfortable accommodations, and the convenience of nearby parking. Your satisfaction is important to us, and we look forward to welcoming you again. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 5.0/5

Alain H. Business - Confirmed reviews ALL

Ok

Cher Alain H., Nous vous remercions pour votre commentaire positif concernant l'emplacement de notre hôtel. Votre satisfaction est notre priorité, et nous sommes ravis de savoir que vous avez apprécié votre séjour. Cordialement, ibis budget Marseille Vieux-Port

Customer review rating 3.5/5

Janet B. Solo - Confirmed reviews ALL

Basic but adequate accommodation.Surrounded by lots of bars and restaurants and very close to the Vieux Port.

Dear Janet B., Thank you for your feedback regarding your recent stay. We appreciate your positive notes on our location and staff. We strive to provide basic yet comfortable accommodations, and your comments will be considered in our ongoing efforts to enhance the guest experience. Goodbye and best regards, ibis budget Marseille Vieux-Port

Customer review rating 4.5/5

Bruno J. Couples - Confirmed reviews ALL

Nickel

Cher Bruno J., Nous vous remercions pour vos commentaires positifs concernant l'emplacement et la propreté de notre hôtel. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Cordialement, ibis budget Marseille Vieux-Port

Customer review rating 1.5/5

Alan J. Couples - Confirmed reviews ALL

Room too dark , not enough lights, mosquitoes inside room with windows shut, old vintage lift which felt unsafe, dirty carpet if you used stairs instead, look out onto dirty street with bins, and reception hardly acknowledged us, been to a few Ibis budget rooms and this is by far the worst experience

Dear Alan J., Thank you for sharing your feedback regarding your recent stay. I am sorry to hear that your experience did not meet your expectations. We take pride in our facilities, and I regret that you found the room ambiance insufficient and cleanliness below standard. Your comments about the lift and reception service are duly noted, as we strive to ensure all guests feel welcome. We value your input and appreciate your loyalty to the Ibis brand. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 4.0/5

Jeffrey P. Couples - Confirmed reviews ALL

This location is central to all activities and scenery at the Vieux Porte. It was reasonably priced and has sufficient amenities for a short stay in Marseilles.

Dear Jeffrey P., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and our amenities satisfactory for your needs. Goodbye and best regards, ibis budget Marseille Vieux-Port

Customer review rating 5.0/5

Bernard T. Families - Confirmed reviews ALL

Super

Cher Bernard T., Nous vous remercions pour vos commentaires positifs concernant notre emplacement et le calme de l'hôtel. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Cordialement, Ibis budget Marseille Vieux-Port

Customer review rating 2.0/5

Iosifina F. Business - Confirmed reviews ALL

It was very noisy, both from the street and hearing people from the others room. Loud noises from 6am. The breakfast was super busy and the space was limited, things would finish without refills

Dear Iosifina F., Thank you for sharing your feedback regarding your recent stay. We acknowledge your concerns about noise levels and the breakfast experience. We strive to create a comfortable environment and appreciate your input, which will be considered for future improvements. Best regards, ibis budget Marseille Vieux-Port

Customer review rating 4.5/5

Alan H. Couples - Confirmed reviews ALL

Easy access. Close to night life

Dear Alan H., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay and found our hotel to be conveniently situated close to the nightlife. Your feedback is greatly appreciated. Best regards, Ibis budget Marseille Vieux-Port

Customer review rating 4.0/5

John B. Friends - Confirmed reviews ALL

Basic, but comfortable stay.

Dear John B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location advantageous and enjoyed a comfortable experience. We strive to provide a basic yet satisfying stay for all our guests. Goodbye, ibis budget Marseille Vieux-Port

Customer review rating 4.0/5

Luca M. Families - Confirmed reviews ALL

Grate position, close to the port and many restaurants and attractions. Hotel itself good looking, recently renovated. Rooms are quite small but efficient. All well cleaned and maintended. Staff was kind and helpful.

Dear Luca M., Thank you for sharing your positive experience at our hotel. We are pleased to hear that you appreciated our location, cleanliness, and the helpfulness of our staff. Your feedback motivates us to continue providing quality service to our guests. Best regards, ibis budget Marseille Vieux-Port

Other web-users rate our hotel

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  • 626 reviews 8.9/10 Breakfast
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