ibis budget Marseille Vieux Port 2 stars

Customer review rating (ALL Rating) 4.0/5 9,478 reviews

ALLSAFE approved hotel

Information message

ibis budget Marseille Vieux Port
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+ 15 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 3 meeting rooms

  • Secure luggage storage

  • Bar lounge

  • Pizzas on site

Hotel location

ibis budget Marseille Vieux Port

46 rue Sainte
13001 marseille
france

Fax: (+33)4/91549575

Check-in from 13h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 26km / 16.16 miles

GPS:43.292195, 5.373801

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA CAPITAINERIE Non contractual photo

In search of indulgence? Enjoy the new menu for our generous breakfast buffet. You can also enjoy our delicious artisanal pizzas on-site.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 86

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis budget Marseille Vieux Port

100% genuine reviews from our guests

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ALL Rating 4.0/5

9,478 reviews

TripAdvisor Rating 3.5/5

1,768 reviews

Comfort and convenience

Customer review rating 5.0/5

Jeremy Couples - 30/11/2021 Confirmed reviews ALL

Friendly, polite, helpful receptionists. Comfortable room. I was very happy

Dear Guest, We are glad to receive such a positive review! Thank you for letting us know that everything met your expectations. We truly appreciate your kind mention of our team's courteous and professional service, which inspires us to continue upholding our high standards. It would be a pleasure to welcome you back on another occasion. Best wishes, Stéphane Mojica, Manager

Well located

Customer review rating 3.0/5

Sophie Couples - 22/11/2021 Confirmed reviews ALL

Shame about the street noise. When I've booked, the lady didn't find me as member of Accor :( This is not the first time knowing that this hotel does take the membership card. Good breakfast - Surprised that you still propose plastic spoons,...

Dear Sophie, Thank you for your review. We are pleased that you had an enjoyable stay and that our location was suitable for your needs. It's great to know you made the most of our tasty breakfast, we have noted your comment on our spoons, we will take this into consideration. We apologise for any noise disturbance you encountered during your stay, had you let us know we would have looked for a solution right away. We have noted your comments and will be looking into the issue. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Stéphane Mojica, Manager

Marseille for Business

TripAdvisor rating 3.0/5

Philippe G Business - 03/11/2021 TripAdvisor review

Last minute hotel for business ; Every thing was booked. Hotel was OK ; Common area need a refit ; Rooms are small but ; Location is very good close to old port ; Need a parking however ; Also the night staff was a bit on the rough side ;;;

Dear Philippe, Thank you for taking the time to review your stay. Our hotel aims to provide an enjoyable experience and we are delighted that our location was so convenient for your needs. Our rooms are the standard size of an Ibis budget hotel and we do have limited parking which requires booking on the morning of arrival, or there is a public car park nearby. Please know that we have duly noted your comment concerning any future renovation work. Your complete satisfaction is our goal and we will certainly consider your feedback while continuing to improve our facilities. We hope to welcome you back. Kind regards, Stéphane Mojica, Manager

Hotel is OK . Location is good

Customer review rating 4.0/5

G. Business - 31/10/2021 Confirmed reviews ALL

Business stay on the last week en d of October ; All is booked in Marseille; Found a room at the last minute ; OK Location is OK ; Rooms are OK albeit small ; Commons need to be redone ;

Dear Guest, Thank you for sharing your review. It is great to hear that our location was to your liking. As we do carry out maintenance, whenever necessary to keep our facilities up to date, we have noted your comments. Your feedback is very valuable to us. We look forward to welcoming you back in the future. Best wishes, Stéphane Mojica, Manager

Must be the best value budget hotel in Marseille

Customer review rating 5.0/5

Susan Solo - 31/10/2021 Confirmed reviews ALL

Great location by the Vieux Port. Well run hotel with friendly staff. The rooms are fine for the price and everything is clean. Extra hygiene measures because of Covid.

Dear Susan, Thank you for taking the time to review your stay. We are happy to hear that you received such a friendly and professional service from our team members and that your overall stay with us was enjoyable. We would be glad to have you return for another memorable stay. Best wishes, Stéphane Mojica, Manager
Customer review rating 4.5/5

Ferrié Friends - 26/10/2021 Confirmed reviews ALL

R. A. S

Good stay

Customer review rating 4.5/5

Michael L. Couples - 13/10/2021 Confirmed reviews ALL

Overall we found the hotel clean and with satisfactory facilities. The staff were also pleasant and helpful. It would be helpful if the hotel's website incorporated the road name as well as the Viex-Port. Our taxi driver had problems identifying where the hotel was.

Dear Michael, Thank you for taking the time to share your review. It is a pleasure to know that you had an enjoyable stay with us and that you were warmly welcomed to our hotel by our dedicated team. We are sorry to hear that you had an issue finding us and have taken on board your comment for review. We would be delighted to welcome you back for another stay. Best regards, Stéphane Mojica, Manager

Good stay....luggage storage expensive

Customer review rating 4.0/5

Patrizia M. Friends - 11/10/2021 Confirmed reviews ALL

We staied two times in this hotel: the first one in room 607: fantastic! quiet and view over the rooftops of Marseille...top! second time on room 212: little noisy, but in everytimes good room, clean, kind receptionists. Hotel in a very good position. Only the luggage storage I think is too much expensive.

Dear Patrizia, Thanks for taking the time to review your visit to our hotel. It is wonderful to hear that you enjoyed so much of your stay with us, especially the high standards of your room. Thank you for mentioning our welcoming team, we will pass on your kind comment to them. Please know that your concern has been duly noted; we appreciate your feedback. We look forward to the pleasure of seeing you again in the future. Best wishes, Stéphane Mojica, Manager

Family stay

TripAdvisor rating 4.0/5

Faran R 05/10/2021 TripAdvisor review

Excellent location, very short walk down to the harbour and some of the key sights to see in Marseille. No parking unless pre arranged and you have a tiny car! But the Q-park nearby was great and reasonably priced. Lots of shops nearby - Lidl was a 5min walk. You get what you pay for with the rooms, so they’re small and compact, but reasonable for the cost. Very clean. Good power from the shower too.

Dear Faran, Thanks for taking the time to share your opinions on your visit to our hotel. It is a pleasure to know you enjoyed your stay and appreciated the nearby facilities and the standards we work hard to maintain. Your comments are valued by all of our team. We look forward to welcoming you back again on a future trip to Marseille. Best wishes, Stéphane Mojica, Manager

Perfect location

Customer review rating 4.5/5

Ingrid Couples - 03/10/2021 Confirmed reviews ALL

Perfect location. Clean rooms. Good enough size for the rooms. Practical furnishing. Very kind and helpful personnel. All in all: Very good for that price.

Great hotel

Customer review rating 5.0/5

William Friends - 03/10/2021 Confirmed reviews ALL

Easy to deal with, great staff and a great location. Will always use on my regular visits to Marseille.

OK for the price

Customer review rating 3.5/5

Benjamin Solo - 19/09/2021 Confirmed reviews ALL

Great location, friendly and effective staff, confortable bedding, good equipment BUT my room had incredibly small windows which could not be opened fully and were also incredibly dirty !

Dear Benjamin, Thank you for taking the time to share your opinion. The comfort of our guests is extremely important to us, so it is rewarding to hear that you enjoyed your room and our ideal location. However, we are concerned by your comment and are sorry our high standards were not met on this occasion. We urge guests to share any concerns they have at the time so that we may deal with the matter immediately to ensure you have an enjoyable stay. We hope to welcome you back in the future. Kind regards, Stéphane Mojica, Manager

Good Central Position

Customer review rating 5.0/5

David N. Couples - 10/09/2021 Confirmed reviews ALL

The hotel is situated two blocks from the Ol Port area, which makes all the mjor tourist sites and restaurants very accessible. Most are within walking distance, and a metro station is within 500 metres. The rooms are quite small but adequate, very clean and quiet. The breakfast is served in a nice roomy area on the ground floor, consisting of cereals, bread, croissants, pan au chocolat together with various jams, honey etc. Hot drinks, coffee, hot chocalete etc. and fruit drinks are available from machines. Parking was a disappointment as my car, a Mazda 3 saloon, was deemed too big to access the on site parking. Alternative parking (Indigo) was available around the corner from the hotel but at a dearer cost than Ibis charges, I had to pay 31 euros for around 40 hours. Overall a good choice to stay in Marseille.

Dear David, Thank you for your feedback. We hope to always give our guests a stay they remember and are delighted that we met your expectations. We've noted your comment about parking and will consider it. We hope to welcome you back. Best wishes, Stéphane Mojica, Manager

Well located

Customer review rating 3.5/5

Isabelle Families - 09/09/2021 Confirmed reviews ALL

It was brief but was able to get where we wanted to go as it’s conveniently located

Good location

Customer review rating 3.5/5

Ka Friends - 03/09/2021 Confirmed reviews ALL

Good location, decent rooms. But the bed and pillow were uncomfortable. We were given one pair of towels and they were never replaced with fresh ones during our 3 night stay. Granted, we never asked for any more.

Dear Guest, Thank you for taking the time to share your review. We are pleased you found our location convenient and appreciated your room. Please don't hesitate to contact our team with any concerns you may have as it would have been a pleasure to find a comfortable solution for you. We would have happily provided you with extra towels upon request. We would be delighted to welcome you back for another stay. Best regards, Stéphane Mojica, Manager

Well located, that’s about it

Customer review rating 3.0/5

No T. Families - 30/08/2021 Confirmed reviews ALL

Hotel is ok. Super well located but overpriced in terms of confort. 110 euros per bight for a rock hard bed with almost plastic feeling beddings is not worth it. Should have spend a little bit more and have a more comfortable place. Staff is nice. That’s it

Dear Guest, Thank you for taking the time to write this review. While we are pleased you found our location convenient, we have taken note that you didn’t find our prices as competitive as they might be and will be taking this into consideration. Please do not hesitate to mention anything that doesn't meet your expectations at the time so that we may look for a comfortable solution. We hope to welcome you back. Kind regards, Stéphane Mojica, Manager

Good location

Customer review rating 2.5/5

Emma Couples - 28/08/2021 Confirmed reviews ALL

Good location but we were given a room on the street side. If you get a room right next to the plaza be prepared not to sleep much as there will be noises going on until 4am or so even during weekdays.

Dear Emma, Thank you for taking the time to share your review. We are glad that you found our location convenient, however, we sincerely apologize for any disturbance. The satisfaction and well-being of our guests are extremely important to us and urge our guests to notify us of any issues or concerns at the time of their visit so that we may find an immediate solution. We hope to welcome you again. Best wishes, Stéphane Mojica, Manager

Well located

Customer review rating 3.5/5

Gabriela Friends - 27/08/2021 Confirmed reviews ALL

The only thing that bothered us was that the A/C was not working that well

Dear Gabriela, Thanks for taking the time to review your visit to our hotel. We are pleased that you enjoyed your stay and that our location was ideal for your time in Marseille. We are sorry for any inconvenience and if informed, our team would have been very happy to check these issues for you and take the necessary action to ensure your stay was as comfortable as possible. We do hope to welcome you back in the future. Best wishes, Stéphane Mojica, Manager

great location

Customer review rating 3.5/5

Anonymous Solo - 26/08/2021 Confirmed reviews ALL

I chose your hotel because of location and i had stayed with you before. Location is the key item for me. still with the summer season pushing up the prices up, the value of price paid is low. bedrooms are not really welcoming and service is limited. you would expect more when you pass the 100 euro /night price gap

Dear Guest, Thank you for taking the time to share your review. It is a pleasure to welcome back returning guests and are glad that you appreciate our lovely location in Marseille, nevertheless, we regret that your stay didn't meet all your expectations on this occasion. We regret that some of our services are limited as we continue to follow government guidelines for your well-being and can only apologise for any inconvenience. We always strive to provide our guests with an enjoyable stay and would welcome any suggestions on how we might improve your experience for your future visits. We hope you will consider staying with us again in the future. Best regards, Stéphane Mojica, Manager

next to the port

TripAdvisor rating 4.0/5

jolha2016 Friends getaway - 27/01/2020 TripAdvisor review

good location, next to the port and restaurants, there is a SPAR shop 3 minutes away, budget rooms but there is everything you need, towels changed every day,there is a renovation at the moment so there are people working outside and it is a bit noisy

Dear Guest, Thank you for taking the time to comment on your stay. We are delighted to know that you had a pleasant stay overall and appreciated our location as well as our well-equipped rooms. We are, however, sorry for any disturbance caused by the works currently taking place outdoors; please do not hesitate to inform our team of any issues or concerns during your stay so that our team can provide an immediate solution. We look forward to welcoming you back in the future. Best wishes, Stéphane Mojica, Manager

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