Customer review rating (ALL Rating) 4.0/5 2,951 reviews
ibis budget Marseille Vieux Port
46 rue Sainte
13001 MARSEILLE
France
GPS:43.292195, 5.373801
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Marine terminal
Access: 100 m / 0.06 mi 3 min walk
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Tourist attraction
Access: 50 m / 0.03 mi
Opera/symphony/concert hall
Access: 1 km / 0.62 mi 5 min walk
Tourist attraction
Access: 1.3 km / 0.81 mi 20 min walk / 7 min drive
Art and Culture
Tourist attraction
Art and Culture
Art and Culture
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Restaurant and cafe district
Access: 20 m / 0.01 mi
Restaurant and cafe district
Check-in from - Check out up to
In search of indulgence? Enjoy the new menu for our generous breakfast buffet. You can also enjoy our delicious artisanal pizzas on-site.
We know breakfast is important: we offer a wide choice of sweet and savory options, chilled and warm, to brighten up your taste buds: pastries, pancakes, sausages, cold cuts, potato cakes, cheese.
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Ups and downs
TripAdvisor rating 3.0/5
Valerie_1313 Friends getaway - TripAdvisor review
Dear Guest, We are grateful for the time you took to review your recent stay. We are happy to know that you appreciated our location and found your room comfortable. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts. However, we are sorry for the difficulties you experienced during check-in; rest assured, we will review our procedures with our team. Your comment about the lift has been noted, and we apologise for any inconvenience. We look forward to welcoming you again. Best wishes, Stéphane Mojica, Manager
good location
Customer review rating 3.5/5
Sam Friends - Confirmed reviews ALL
Dear Y., Thank you for taking the time to share this feedback. We are happy to know that you appreciated our location. However, we are concerned about your comments regarding the level of service that you felt you received and would like to know more about it. Could you please provide us with more information? Please be assured we value your feedback which assists us in ensuring we meet our guests' needs. We look forward to the opportunity of welcoming you back for an improved experience. Best regards, Stéphane Mojica, Manager
Good
TripAdvisor rating 5.0/5
ps159_ll Friends getaway - TripAdvisor review
Dear Guest, Thank you for your review. It means a lot to know that you appreciated our high standards and comfortable rooms. We are also glad that our location met your needs perfectly. We look forward to welcoming you again. Best regards, Stéphane Mojica, Manager
Great location great staff
Customer review rating 4.0/5
L M. Families - Confirmed reviews ALL
Dear Leonie, Thanks for this review. We are happy that you found our location ideal for your needs. While we are sorry your mattress and sheets weren't quite to your liking, we are delighted that our team dealt with the issue you had promptly and efficiently. We also regret that you were not completely satisfied with our breakfast offering. We believe we offer a wide variety of options to suit all our guests' tastes but rest assured, we have noted your comment for consideration. We look forward to welcoming you back in the future. Best wishes, Stéphane Mojica, Manager
Poor management/ organisation
Customer review rating 1.5/5
Steph Couples - Confirmed reviews ALL
Dear Stephane, Thank you for taking the time to share your feedback. Your satisfaction is one of our top priorities, and unfortunately it seems that we did not meet all your expectations, and would like to extend our most sincere apologies. We regret issue you mention and that you felt our service was not up to our usual high standards when dealing with it. Rest assured that we have since emailed you to arrange compensation for your stay. We hope to welcome you on a future occasion for an improved experience. Kind regards, Stéphane Mojica, Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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