ibis budget Marseille Vieux Port 2 stars

Customer review rating (ALL Rating) 4.2/5 2,587 reviews

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Description

Hotel extras

  • Ideal location in the heart of the Old Port

  • Numerous restaurants nearby

  • Secure luggage storage for a fee

  • Bar/lounge where you can relax

  • Paid public parking lot within two minutes' walk

Our accommodation(s)

Hotel location

ibis budget Marseille Vieux Port

46 rue Sainte
13001 MARSEILLE
France

GPS:43.292195, 5.373801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CAPITAINERIE

Our bar La Capitainerie welcomes you with family or friends to simply enjoy a drink in a friendly setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,587 reviews

TripAdvisor Rating  3.5/5  1,849 reviews

Convenient location

Customer review rating 3.5/5

Inna Business - Confirmed reviews ALL

Quite a nice hotel. Excellent location close to the Old port and up to 10 minutes to the underground station. The breakfast was very nice (especially delicious croissants with different toppings). The stuff at the reception desk was friendly and polite. My room was also clean and cosy. But since it’s located close to the elevator, I was not able to sleep well and had to wake up usually at around 5 a.m. due to noise generated by the lift’s doors opening and closing. Also a luggage storage is quite expensive for the big size suitcases (8 €). So it would be better if the luggage could be stored for free directly at the reception desk or if the storage room could be equipped with elevator (in case of heavy luggage). Thank you very much!

Dear Inna, Thank you for your feedback regarding your recent stay at ibis budget Marseille Vieux-Port. We are glad to hear that you appreciated our convenient location, the quality of our breakfast, and the friendliness of our reception staff. It is always our goal to provide a pleasant experience for our guests. However, we sincerely apologize for the inconvenience caused by the noise from the elevator. We understand how important a good night's sleep is, and we will take your comments into consideration for future improvements. Regarding the luggage storage fee, we appreciate your suggestion and will review our policies to ensure they meet our guests' needs more effectively. Thank you once again for your valuable input. We hope to welcome you back in the future for an even better experience. Stéphane Mojica Directeur

Overall good

Customer review rating 4.0/5

G Families - Confirmed reviews ALL

Great location, very friendly staff and unexpectedly amazing choice for breakfast. All of that largely compensates the minimal standard in terms of rooms comfort and layout. Other down side for disabled people: accessibility is indeed offered, however, there should be a mention that access to the old port is not really facilitated due to the very location of the hotel.

Dear G, Thank you for your positive feedback regarding our location, friendly staff, and breakfast selection. We appreciate your understanding of the room comfort and layout, and we apologize for any inconvenience regarding accessibility to the old port. Your comments are valuable in helping us improve our services. Best regards, Stéphane Mojica Directeur

Good location

Customer review rating 4.0/5

Lily Solo - Confirmed reviews ALL

Overall a good location for the price paid. The room is quite dark with no overhead lights. You'll need to turn on all the lights. It was also hard to figure out the central air. Windows need a screen. There's a sign on the window warning of mosquitos and the availability of bug repellent at the front. It seems simple to add a screen. I stayed in late november and still had a mosquito in the room. Staff were friendly and professional

Dear Lily, Thank you for your positive feedback regarding our location and the professionalism of our staff. We appreciate your comments about the room lighting and air conditioning system, as well as the mosquito situation. Your insights are invaluable to us, and we will continue to consider ways to enhance our guests' comfort. We strive to provide a pleasant experience for all our visitors. Best regards, Stéphane Mojica Directeur

Good Base

Customer review rating 3.5/5

Craig Couples - Confirmed reviews ALL

Hotel location is it's selling point! Everything very close by, shops, bars, restaurants all withing a few minutes walk. Hotel is slightly dated but room was clean and perfect for a base to explore. Room basic but clean towels and beds made daily.

Dear Craig, Thank you for your feedback regarding your stay. We appreciate your comments on our location and cleanliness. We value your insights and take note of your remarks about the room's condition as we continuously strive to enhance our guests' experience. Best regards, Stéphane Mojica Directeur

Excellent location

Customer review rating 4.5/5

Wilhelm Business - Confirmed reviews ALL

It's not to be taken for granted to find such a good and reasonably priced place close to the historic harbour. So much around in 5 min. walking distance incl. main shopping, boat quays, excellent public transport and further

Dear Wilhelm, Thank you for your positive review. We are delighted to hear that you enjoyed our excellent location near the historic harbor and various attractions. We look forward to welcoming you back at ibis budget Marseille Vieux-Port. Stéphane Mojica Directeur

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Other web-users rate our hotel

  • 1,324 reviews 9.3/10 Location
  • 1,714 reviews 5.4/10 Room
  • 1,267 reviews 9/10 Service
  • 21 reviews 8.9/10 WiFi
  • 731 reviews 9.2/10 Breakfast
  • 641 reviews 6.2/10 Cleanliness
  • 429 reviews 7.6/10 Value

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