ibis budget Marseille Vieux Port 2 stars

Customer review rating (ALL Rating) 4.2/5 2,540 reviews

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Description

Hotel extras

  • Ideal location in the heart of the Old Port

  • Numerous restaurants nearby

  • Secure luggage storage for a fee

  • Bar/lounge where you can relax

  • Paid public parking lot within two minutes' walk

Our accommodation(s)

Hotel location

ibis budget Marseille Vieux Port

46 rue Sainte
13001 MARSEILLE
France

GPS:43.292195, 5.373801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CAPITAINERIE

Our bar La Capitainerie welcomes you with family or friends to simply enjoy a drink in a friendly setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,540 reviews

TripAdvisor Rating  3.5/5  1,849 reviews

Poor

Customer review rating 1.5/5

Sleepingonthefloor Families - Confirmed reviews ALL

Terrible bed, mattress was worn out so it is like sleeping on the floor. No aircon working Floor 7 with tiny lift. Paper plates at breakfast

Ok location.

Customer review rating 3.0/5

Sah Solo - Confirmed reviews ALL

Check in was great. Room was lovely and clean Luggage storage are lockers and have a fee. Not great,

Dear Sah, Thank you for your feedback. We are pleased to hear that you enjoyed our location and the cleanliness of your room. We understand your concerns regarding the luggage storage fees, which are in place for the security of our guests' belongings. Best regards, Stéphane Mojica Directeur

Good location close to the Harbour

Customer review rating 4.5/5

Geoff S. Friends - Confirmed reviews ALL

Easy check in. Comfortable room albeit a bit small. Very good breakfast selection.

Dear Geoff S., Thank you for your kind words regarding our location, check-in process, and breakfast selection. We appreciate your feedback on the room size and will take it into consideration as we strive to enhance our guest experience. Best regards, Stéphane Mojica Directeur

Convenient location

Customer review rating 3.5/5

Inna Business - Confirmed reviews ALL

Quite a nice hotel. Excellent location close to the Old port and up to 10 minutes to the underground station. The breakfast was very nice (especially delicious croissants with different toppings). The stuff at the reception desk was friendly and polite. My room was also clean and cosy. But since it’s located close to the elevator, I was not able to sleep well and had to wake up usually at around 5 a.m. due to noise generated by the lift’s doors opening and closing. Also a luggage storage is quite expensive for the big size suitcases (8 €). So it would be better if the luggage could be stored for free directly at the reception desk or if the storage room could be equipped with elevator (in case of heavy luggage). Thank you very much!

Dear Inna, Thank you for your feedback regarding your recent stay at ibis budget Marseille Vieux-Port. We are glad to hear that you appreciated our convenient location, the quality of our breakfast, and the friendliness of our reception staff. It is always our goal to provide a pleasant experience for our guests. However, we sincerely apologize for the inconvenience caused by the noise from the elevator. We understand how important a good night's sleep is, and we will take your comments into consideration for future improvements. Regarding the luggage storage fee, we appreciate your suggestion and will review our policies to ensure they meet our guests' needs more effectively. Thank you once again for your valuable input. We hope to welcome you back in the future for an even better experience. Stéphane Mojica Directeur

Overall good

Customer review rating 4.0/5

G Families - Confirmed reviews ALL

Great location, very friendly staff and unexpectedly amazing choice for breakfast. All of that largely compensates the minimal standard in terms of rooms comfort and layout. Other down side for disabled people: accessibility is indeed offered, however, there should be a mention that access to the old port is not really facilitated due to the very location of the hotel.

Dear G, Thank you for your positive feedback regarding our location, friendly staff, and breakfast selection. We appreciate your understanding of the room comfort and layout, and we apologize for any inconvenience regarding accessibility to the old port. Your comments are valuable in helping us improve our services. Best regards, Stéphane Mojica Directeur

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Other web-users rate our hotel

  • 1,294 reviews 9.3/10 Location
  • 1,696 reviews 5.4/10 Room
  • 1,286 reviews 9.1/10 Service
  • 17 reviews 9.1/10 WiFi
  • 737 reviews 9.3/10 Breakfast
  • 655 reviews 6.4/10 Cleanliness
  • 422 reviews 7.8/10 Value

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