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ibis Styles Marseille Centre Prado Castellane Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,641 reviews

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ibis Styles Marseille Centre Prado Castellane
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+ 14 Services

Hotel extras

  • The hotel where everything is included: room, breakfast and WIFI.

  • A 24-hour snack service is available to ensure you never go hungry

  • Located in the business center, a 15-min walk from the Stade Vélodrôme and convention center

  • A few minutes from the Old Port, the Silo d'Arenc, MuCEM museum, beaches and the Calanques.

  • 547 yds (500 m) from metro and tram.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Marseille Centre Prado Castellane

31 Rue du Rouet
13006 marseille
france

Tel: +33491795666

Fax: (+33)4/91783385

Check-in from 14h00

Check out up to 12h00

  • rtm:  21 CASTELLANE

  • RTM:  1 CASTELLANE

  • By plane

    MARSEILLE PROVENCE At 30km / 18 miles

  • By train

    SAINT CHARLES At 2km / 1.24 miles

GPS:43.28406, 5.385925

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Non contractual photo

Our accommodation(s)

All our rooms have a 26-inch LCD screen with connectors and a TV package with all the main channels.

Our guest reviews for
ibis Styles Marseille Centre Prado Castellane

100% genuine reviews from our guests

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ALL Rating 4.2/5

1,641 reviews

friendly staff

Customer review rating 4.0/5

Eric Solo - 25/09/2021 Confirmed reviews ALL

I asked for a room with a view and received the one I love the most. On the top floor with a view on the palmtree in front of the hotel. I really would like to accentuate that the staff was top. Always very friendly and helpfull. A special tought for the guy who give me a good advice how to visit les calanques between Marseille and Cassis. It was a pleasure talking to you. Kind regards, Eric D. Koning Albertlaan 10 9000 Gent (Belgium) 0032/47… er…

Dear ERIC D., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Centre Prado Castellane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location for a football game

Customer review rating 3.0/5

Agathe H. Families - 30/08/2021 Confirmed reviews ALL

The rooms are clean and the staff is friendly. There is no AC in the room which is inconvenient as the neighborhood is quite noisy. The breakfast is not so good, very limited choice and no fresh fruits. Also everything is in plastic bag (cereals) and the cutlery is also plastic, which generates so much wastes!! Please change it as it shouldn’t be this way..

Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, Veuillez agréer, Madame, nos salutations distinguées.

well located and comfortable

Customer review rating 5.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

cleaned room and nice breakfast

Dear FRANCOISE G., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Centre Prado Castellane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 2.5/5

N. Solo - 16/08/2020 Confirmed reviews ALL

Tiny ugly room

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Average

Customer review rating 2.0/5

Céline Friends - 10/07/2020 Confirmed reviews ALL

the room was small, the wifi was not working, and the stores couldn't close down properly. The cleaning lady forgot to put shampoo in the bathroom, only shower gel was provided. Small inconveniences but which, taken together, contribute to an average and unsatisfactory experience.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

good stay

Customer review rating 4.0/5

Jeanaique Business - 01/02/2020 Confirmed reviews ALL

Small, but nice and clean room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

It was ok, I've had better.

Customer review rating 3.0/5

Greg Business - 02/01/2020 Confirmed reviews ALL

The front desk was very helpful and nice. The room was average, had stains on the floor, the bath tub was half broken and things seemed to be a little worn out

Monsieur C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Styles Marseille Centre Prado Castellane. Nous sommes désolés que la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
Customer review rating 4.5/5

P. Friends - 30/09/2019 Confirmed reviews ALL

Nice location. Room was ok. Bathroom was a little bit tired... Breakfast very good but no variations

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Friendly welcome and well-located hotel.

Customer review rating 4.0/5

Fr B. H. Solo - 18/08/2019 Confirmed reviews ALL

A warm welcome and smooth check-in and checkout at this hotel a short distance from the city centre. Metro 1 & 2 and Tram 3 are just five minutes' walk away. Plenty of variety nearby for meals and evening drinks.

Dear ROBERT H., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Centre Prado Castellane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One night stay

Customer review rating 3.5/5

Jdm Couples - 05/07/2019 Confirmed reviews ALL

It was reasonable .

Dear JAMES M., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Centre Prado Castellane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A very good hotel..rooms with walk-in showers!

Customer review rating 4.5/5

Anglais S. Solo - 01/06/2019 Confirmed reviews ALL

This is not my first time...Staff on the desk are helpful...breakfast is fine..no problem checking in for my flight the following day. Easy to get to by metro. Several restaurants within 100m...and some lovely shops; Charcuterie/fromage;patisserie; chocolasts Cinema -11 salles-opposite.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

It was very good.

Customer review rating 4.5/5

Dr B. H. Friends - 19/09/2018 Confirmed reviews ALL

Staff were friendly and efficient. The room was comfortable, particularly the large bed. The lighting, however, was not strong enough to read by. The bathroom was generally very clean, although the mould on some of the tiles was off-putting. The breakfast was good in all respects. Overall, a pleasant experience.

Dear Barbara H., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Centre Prado Castellane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very Good, the staff at reception were very helpful and efficient. The breakfasts were great.

Customer review rating 3.5/5

Colin H. Friends - 07/08/2018 Confirmed reviews ALL

In general it was a very good city centre hotel and great value for money, however the bathroom are in desperate need of an update, the baths were very badly chipped and need of replacement. Look at the bath in 203.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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