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Novotel Marseille Vieux-Port Hotel 4 stars

TripAdvisor rating 4.0/5 1,645 reviews
Novotel Marseille Vieux-Port
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+ 24 Services
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Room 1

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Hotel extras

  • Comfortable rooms with WiFi and view of the old port

  • Wellness area with outdoor pool and fitness room

  • Bar, pool and restaurant with view of the old port

  • Close to Marseilles' central park and the beach

  • Six meeting rooms for your seminars and conferences

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Hairdressing salonPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Boules/petanque (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Marseille Vieux-Port

36 Boulevard Charles Livon
13007
marseille
france

Tel: +33496114211

Fax: (+33)4/96114220

Contact email

Check-in from 12h00

Check out up to 12h00

  • Pharo - Catalans - Gare Saint :   82S Fort Saint Nicolas

  • VIEUX PORT PRADO :   83 FORT ST NICOLAS

  • VIEUX PORT :   1 VIEUX PORT

  • By plane

    MARSEILLE PROVENCE At 30km / 18.75 miles

  • By plane

    MARSEILLE PROVENCE At 25km / 15.54 miles

  • By boat

    JOLIETTE At 3km / 1.88 miles

  • By helicopter

    MARSEILLE PROVENCE At 30km / 18.75 miles

  • By car

    AUBAGNE-TOULON At 1km / 0.63 miles

  • By car

    MARIGNANE-AIX-FOS-LYON At 1km / 0.63 miles

  • By train

    MARSEILLE ST CHARLES At 4km / 2.5 miles

GPS :43.292263, 5.360432

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Book one of 11 executive rooms overlooking the old port at Novotel Marseille Vieux Port: Take advantage of the incredible panorama of the old port! (couple, with family or as part of a business stay)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine(...)

Executive Room with a queen-size bed and single sofa bed, overlooking the old port

  • Max. number of persons: 3
  • Area: From 31m²
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

LE LACYDON

Type of cuisine: Mediterranean

Photo non contractuelle / Strictly non binding

NOVOTEL POOL BAR

Photo non contractuelle / Strictly non binding

The Hotel Novotel Marseille Vieux Port offers a stylish and sophisticated poolside bar with terrace offering panoramic views of the Old Port. Sample a cocktail for a spot of refreshment with family or friends!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL BAR LOUNGE

Photo non contractuelle / Strictly non binding

A variety of unique, trendy and cozy spaces with a gentle contrast of colors. Come and try our fine wines, cocktails and smoothies!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 110 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,111 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,645 reviews

Transit travel

TripAdvisor rating 4.0/5

9302014 Couples - 12/11/2019 TripAdvisor review

Good hotel near to the port for Corsica and Algéria restaurant room service fitness clean good reception Parking but is hight level limited for SUV with case but you have a other parking. cat and dog possible

Comfortable hotel near the Pharo

Customer review rating 4.2/5

Anonymous Friends - 11/11/2019 Confirmed reviews ALL

This is a simple but comfortable hotel placed near the Old Port but not close to the city center. Because Marseille's public transport system is not convenient it is better to have your own transport to get there and move around. They have a convenient parking inside the hotel that is shared with the Sofitel, a better but much more expensive hotel from the same company group. The rooms are basic but comfortable with all the necessary things for a good stay. Nevertheless they have an unpleasant stinky odour. The breakfast is good andis served in a room with beautiful views over the Old Port. Value for money is good.

Dear Mr V., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie, Guest Relations.
Customer review rating 4.2/5

- Business - 06/11/2019 Confirmed reviews ALL

tres agreable

Cher Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Marseille Vieux-Port. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Marie, Guest Relations.

Bad smell

Customer review rating 4.2/5

Marc B. Solo - 05/11/2019 Confirmed reviews ALL

Room smelled bad from plumbing in the bathroom

Dear MrBonnefoi, Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie, Guest Relations.

Wonderful place to be!

Customer review rating 4.2/5

Ilker O. Business - 08/10/2019 Confirmed reviews ALL

One of the best place in Marseille, for business or with your family..

Dear mr o., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Guest Relations.

Perfect place to stay with fabulous food and great services

Customer review rating 4.2/5

Corinne L. Business - 02/10/2019 Confirmed reviews ALL

The staff is welcoming and always ready to help. The amenities are very well kept and the restaurant menu is of excellent quality. I truly ennoued my stay at the Novotel and would highly recommend it.

Dear Mrs L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Guest Relations.

Nice hotel for cruising port

Customer review rating 4.2/5

Roger D. Couples - 24/09/2019 Confirmed reviews ALL

Great hotel, great view (get a harbor view) Well worth the extra cost Make friends with Benjamin at the front desk, He is excellent Breakfast scrambled eggs were awful (take this from a well travelled foodie) Tasted like sloppy powdered eggs

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team and Benjamin ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Guest Relations.

Horrible

Customer review rating 4.2/5

Guillaume T. Couples - 24/09/2019 Confirmed reviews ALL

The room is dirty, bed poor quality and carpet smell bad Not even a one star hotel

Lovely hotel, excellent location and superb staff

Customer review rating 4.2/5

S. V. Families - 15/09/2019 Confirmed reviews ALL

Amazing breakfast, lovely pool area. Staff could not be more helpful. Room was clean but a little basic and not that much storage space.

Dear Mrs V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Guest Relations.
Customer review rating 4.2/5

Sarah J. Families - 14/09/2019 Confirmed reviews ALL

No running hot cold water or flushing toilet!

Dear sarah J., Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie, Guest Relations.

Midweek break

Customer review rating 4.2/5

David Couples - 13/09/2019 Confirmed reviews ALL

This is the second time we have stayed in the hotel overall an excellent break the only negative is being made to feel like a second class guest when the business community arrive each lunch time.

Dear Mr G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Guest Relations.

So so

Customer review rating 4.2/5

Ash Families - 10/09/2019 Confirmed reviews ALL

It was not one of the worst hotel I stayed during this trip but I wouldn’t say it was great either. Photos on reservation website do much justices on actual conditions of room and overall environment. It has spacious bathroom but relatively small room with not enough space for my luggages. Moreover, when I first walked in, the room reeked of smoke despite being a non-smoking room...:( Picked this one over for its location and swimming pool but didn’t get to enjoy them well. One advantage is being located near a park with University where you can see good sights of sunrise and sunset

Dear Shin E., Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mari,e, Guest Relations.

Excellent location but what about Service and Tidiness ?!?

Customer review rating 4.2/5

Anonymous Families - 02/09/2019 Confirmed reviews ALL

Overall the hotel is on a premier location close to harbor and city center. Also worth to mention I'm on Platinum Level, as I choose Novotel as my preference for all business trips. Both facts were base for that booking. We spend our waiting time prior check-in on the bar, which was nice due to the pretty view, although it took longer than expected to get the room. Unfortunately the tidiness of the room was not as expected. The floor was dirty and the overall condition of the room was not as I experienced from other Novotel houses. We traveled as a family (2 adult & 2 kids) and it was booked accordingly. But the room wasn't prepared and according to guidance from reception, we had to help ourself to prepare the bed for our kids! The welcome voucher was only available for 2 people instead of four. Plenty little things that could have been way better! Given the current experience I'd rather not come back or recommend that particular hotel!

Sehr geehrter Herr G., Vielen Dank, dass Sie sich die Zeit nehmen, uns nach Ihrem Aufenthalt bei uns zu schreiben. Wir freuen uns, dass Sie die Lage unseres Hauses geschätzt haben. Wir danken Ihnen für Ihr Vertrauen und Ihre Treue zur AccorHotels-Gruppe. Was für eine Enttäuschung zu lesen, dass wir nicht alle Ihre Erwartungen erfüllen konnten, insbesondere in Bezug auf Check-in und Zimmer. Ihre Kommentare wurden an die Abteilungsleiter weitergeleitet, um die verschiedenen angesprochenen Punkte so schnell wie möglich zu korrigieren. Bitte beachten Sie, dass wir auf eine Renovierung warten, die nicht lange auf sich warten lässt. Unsere Zimmer sind in der Tat mit einem Doppelbett und einer Schlafcouch ausgestattet, die bei Ihrer Ankunft geschlossen sind, um Ihnen mehr Platz zu geben. Wir stehen jedoch allen unseren Kunden zur Verfügung, um das Sofa bei Bedarf zu öffnen. Wir entschuldigen uns für diesen Mangel an Informationen. Wir hätten gerne Ihre Gefühle vor Ort erfahren, um Sie kennenzulernen und mit Ihnen in diesem Bereich auszutauschen und zu versuchen, unsere Fehler zu korrigieren. Wir freuen uns, Ihnen auf Ihrer Platinium AccorHotels-Karte 2000 Bonuspunkte anbieten zu können, die Ihnen heute gutgeschrieben werden. Wir entschuldigen uns noch einmal für die aufgetretenen Probleme. Wir würden uns freuen, Sie bei Ihrem nächsten Besuch in Marseille wieder begrüßen zu dürfen, um die Möglichkeit zu haben, Ihr Vertrauen zurückzugewinnen. Mit freundlichen Grüßen, Marie, Gästebetreuung.

Excellent

Customer review rating 4.2/5

Salut Families - 02/09/2019 Confirmed reviews ALL

Ras

Dear Mr K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Guest Relations.

Lovely hotel, will recommend

Customer review rating 4.2/5

Rachel Families - 26/08/2019 Confirmed reviews ALL

Lovely hotel, very clean hotel, pool towels provided everyday, room towels changed daily. Free Bottle of Water provided in mini fridge in room everyday which is great as its €5 a bottle at pool bar . Staff very friendly.

Dear Mrs B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Guest Relations

Nice hotel ! I recommend it !

Customer review rating 4.2/5

M. W. Business - 25/08/2019 Confirmed reviews ALL

Nice stay at the Novotel vieux port! I had an amazing view of the vieux port from my room... Facilities are good. The pool is cleaned and not crowded. THe Staff was nice and helpful. You really fell welcome and they are at your disposal for any needs. The hotel is well’located Not far from the attractive places. The view from the restaurant is amazing ! Eating the Breakfast face to the vieux port i loved it !

Dear W. M., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Guest Relations.

Pleasant stay

Customer review rating 4.2/5

Anonymous Families - 23/08/2019 Confirmed reviews ALL

Good experience

Dear Mrs P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Guest Relations.

Happy vacation

TripAdvisor rating 4.0/5

Monica S Family - 14/08/2019 TripAdvisor review

We have experienced that the standard in France is quite a bit lower than in some other European countries. However, the kindness of the staff and the terrace with very nice view AND swimming pool make it worth while.

Great location, great view!

Customer review rating 4.2/5

Walter Business - 12/08/2019 Confirmed reviews ALL

Great location with a great view! However the (executive) room itself seemed a bit dated.

Dear Walter, We thank you for taking the time to answer the questionnaire and for your comment. We are delighted that you had a pleasant stay with us. We hope to have the pleasure to welcome you again at our hotel. In the meantime, we send you our sincere greetings. Alexandra BRUBACH, Guest relation Service

excellent location and perfect breakfast

Customer review rating 4.2/5

A. Families - 12/08/2019 Confirmed reviews ALL

Generally speaking, Novotel Vieux Port in Marseille provides an excellent stay either for business or leisure reasons. Food is great, especially the fabulous breakfast.

Dear Philippe a., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Viuex Port ! Sincerely, Alexandra BRUBACH, Guest relation Service
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