Novotel Marseille Vieux-Port 4 stars

Customer review rating (ALL Rating) 4.3/5 1,202 reviews

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Novotel Marseille Vieux-Port - Image 1
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36 Boulevard Charles Livon, 13007 MARSEILLE, France

Description

Hotel extras

  • Gourmet breakfast with a sea view.

  • Rooms with WIFI, overlooking the Old Port

  • Bar, swimming pool and restaurant overlooking the Old Port

  • Well-being area with outdoor pool and fitness room

  • Six meeting rooms for your seminars and conferences

Our accommodation(s)

Hotel location

Novotel Marseille Vieux-Port

36 Boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292263, 5.360432

Telephone
Fax +33 4 96 11 42 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

magâté

Savor our specialties, prepared with love, while admiring the view of the Old Port. Families and friends gather here to celebrate life and share a friendly cuisine. At Magâté, our sole aim is to make you feel at home!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,202 reviews

Customer review rating 4.5/5

Angelique B. Business - Confirmed reviews ALL

great breakfast, very nice view

Dear Angelique, We sincerely thank you for your positive comment. We are delighted to learn that you enjoyed our location as well as our breakfast with its exceptional view. Your satisfaction is our priority, and we hope to welcome you again during your next visit to Marseille. Sincerely, Laura - Assistant Accommodation Manager Novotel Marseille Vieux-Port

Customer review rating 4.5/5

Mathieu G. Families - Confirmed reviews ALL

Very caring and understanding staff.

Dear Mathieu G., Thank you for your kind words regarding our staff. We take great pride in providing a welcoming and supportive environment for our guests. Your feedback reinforces our commitment to exceptional service, and we are delighted to know that our team's efforts made a positive impression during your stay. We hope to welcome you back to Novotel Marseille Vieux-Port in the future. Best regards, Loona, Quality Assistant Novotel Marseille Vieux-Port

Customer review rating 3.5/5

Graeme T. Couples - Confirmed reviews ALL

We enjoyed our stay. The staff were very helpful, breakfast was very good, the hotel position was great but very disappointed by our room’s external view.

Dear T., Thank you for taking the time to share your impressions of your stay at the Novotel Marseille Vieux-Port. We are pleased to learn that you found our staff helpful and that you enjoyed the breakfast as well as the hotel's location. However, we are sorry to hear that the view from your room did not meet your expectations. We hope to welcome you again for an even more pleasant stay. Sincerely, Laura - Assistant Accommodation Manager Novotel Marseille Vieux-Port

Customer review rating 2.5/5

Thomas B. D. B. Business - Confirmed reviews ALL

Lot of noise coming from the other room (connecting door). Parking quite difficult for big cars.

Dear Thomas, Thank you for your comments regarding your recent stay. We are aware that the comfort of our guests is paramount, and we take note of your remarks about the noise coming from neighboring rooms. Regarding parking, we strive to provide suitable solutions for all our guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you again under better conditions. Sincerely, Laura - Assistant Accommodation Manager Novotel Marseille Vieux-Port

Customer review rating 4.0/5

Philip G. Business - Confirmed reviews ALL

everything was very nice, very competent and attention full employees. The -2 points are in fact for the old carpet in the gangways (smell); the rooms aren't updated since a while (like end 90's - begniing 20's style of interior, and the bar hasn't any charm... the sitting places beneath are way to illuminated and don't have a total lack of atmosphere.

Dear Mr. G., Thank you sincerely for taking the time to share your experience at the Novotel Marseille Vieux-Port. We are delighted to learn that you enjoyed our location as well as the tranquility and quality of our breakfast with a view. Your compliments regarding the competence and attentiveness of our staff are also greatly appreciated and will be shared with the entire team. We take note of your remarks concerning the carpeting in the hallways and the style of our rooms. We are aware that certain parts of our establishment require particular attention and we are continuously working to enhance our guests' experience. As for the atmosphere of the bar, your suggestions will be taken into consideration in our future reflections regarding the design of this space. We hope to welcome you again in order to provide you with an even more pleasant stay. Sincerely, Laura, Assistant Accommodation Manager Novotel Marseille Vieux-Port

Other web-users rate our hotel

  • 494 reviews 9.3/10 Location
  • 827 reviews 6/10 Room
  • 1,108 reviews 9.6/10 Service
  • 17 reviews 0/10 WiFi
  • 362 reviews 9.2/10 Food
  • 312 reviews 9/10 Breakfast
  • 299 reviews 4.8/10 Vibe
  • 220 reviews 4.9/10 Cleanliness

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