Novotel Marseille Vieux-Port

Novotel Marseille Vieux-Port 4 stars

Customer review rating (ALL Rating) 4.3/5 1,398 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Rooms with WIFI, overlooking the Old Port

  • Bar, swimming pool and restaurant overlooking the Old Port

  • Well-being area with outdoor pool and fitness room

  • Six meeting rooms for your seminars and conferences

Hotel location

Novotel Marseille Vieux-Port

36 Boulevard Charles Livon
13007 MARSEILLE
France

  • Pharo - Catalans - Gare Saint:  82S Fort Saint Nicolas

  • VIEUX PORT PRADO:  83 FORT ST NICOLAS

  • VIEUX PORT:  1 VIEUX PORT

  • By plane

    MARSEILLE PROVENCE At 30km / 18 miles

  • By plane

    MARSEILLE PROVENCE At 25km / 15 miles

  • By boat

    JOLIETTE At 3km / 1 miles

  • By helicopter

    MARSEILLE PROVENCE At 30km / 18 miles

  • By car

    AUBAGNE-TOULON At 1km / 0 miles

  • By car

    MARIGNANE-AIX-FOS-LYON At 1km / 0 miles

  • By train

    MARSEILLE ST CHARLES At 4km / 2 miles

  • By train

    VIEUX PORT At 1km / 0 miles

GPS:43.292263, 5.360432

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE LACYDON

Our accommodation(s)

For get the best out of Marseille, try booking one of our eleven Executive Old-Port View Rooms. It's a unique experience and you'll love the amazing panorama, whether you're on business or with family or friends!

Our guest reviews

Our guest reviews for
Novotel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,398 reviews

TripAdvisor Rating  4.0/5  1,804 reviews

Certificate of excellence 2022

Great team and hotel well locattd

Customer review rating 4.5/5

M. Business - Confirmed reviews ALL

This hotel is very well located if you want to enjoy Marseille: close from vieux Port and La Corniche: running trail, beaches, restaurant

Martino

Customer review rating 4.0/5

Martin J. Couples - Confirmed reviews ALL

Excellent staff, good food, excellent location, but air confirming not working in room and lack of cupboard space.

Dear Mr J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we apologize for the technical problems related to the air conditioning. As compensation we will credit you with 2000 points on your ALL card Thank you again for your feedback and hope to see you again very soon. Sincerely, Marie, Service Qualité

Well located

Customer review rating 3.0/5

Nita Couples - Confirmed reviews ALL

Well located. Very poor service in the restaurant. It ruined my birthday celebration with my husband

Limited facilities and Costly

Customer review rating 2.0/5

Rahul S. Business - Confirmed reviews ALL

LAs mentioned limited facilities for foreign nationals including variety in foods and non availability of Pasta, Noodles, Pizza etc... Also the cost of Hotel Rooms comparatively higher.

Dear Mr S., Thank you for taking the time to write to us following your seminar with Schneider Electric. We hear your remark about the breakfast. Please note that we offer many fresh savory and sweet products but that we do not actually offer pasta, noodles or pizzas yet. We will not hesitate to share your feedback with our catering manager. Apologies for the points, they were just credited to you a few minutes ago. Feel free to get back to me if you still don't see them on your app. Once again we thank you and hope to welcome you during your next stay in Marseille. Sincerely, Marie, Service Qualité

Customer review rating 3.5/5

Anouchka Business - Confirmed reviews ALL

No enough time to argue

Dear Mrs A., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always constructiv to receive feedback. I will share your comments with our general manager. Regardig your comment about upgrades, I just wanter to let you konw that we did upgrade both of your rooms in executive rooms. These rooms offer a free mini bar, a view on Palais du Pharo and a confort pack (Nespresso coffee machine, slippers and bathrobe). If you have any other complain, do not hesitate to send it to h0… One again thank you and we hope to yu see you again. Sincerely, Marie, Quality Departement.

Most enjoyable stay

Customer review rating 5.0/5

Bob E. Solo - Confirmed reviews ALL

Well located hotel, very clean and comfortable. Friendly, accommodating staff.

Dear Robert E., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Service Qualité

Lovely stay

Customer review rating 5.0/5

Maya Friends - Confirmed reviews ALL

The location is ideal, few minutes waml for the harbbour and all the restaurants and bars. The hotel is very big and staff is friendly. Room are spacious and clean. Very quiet.

Dear Maeva C., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Service Qualité

Very friendly staff

Customer review rating 4.0/5

Hans D. B. Families - Confirmed reviews ALL

The hotel had already switched the HVAC system to heating. However, cooling would have been more convenient during our stay, especially for our 10 months old baby. Opening a window would mean mosquito bites. Staff was friendly but due to technical limitations no solution could be found. They were kind enough to offer us a reduction on our stay.

Excellent weekend break

Customer review rating 4.0/5

Dave B. Couples - Confirmed reviews ALL

We were greeted by very pleasant reception staff who made us feel welcome. Our room offered all facilities needed for our weekend stay. Breakfast was excellent with great view across the harbour. We did not have a evening meal, we chose to explore the city. The only downside to our stay was that alcoholic beverages were expensive.

Well located and nice breakfast view but unacceptable room for the price

Customer review rating 1.5/5

Cristian A. Business - Confirmed reviews ALL

The location and the breakfast room are really nice but the room is old, in bad conditions and overall it’s definitely not worth the price

Dear Mr Argentin, Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie, Quality Department

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Nice located hotel but outdated (also the room)

Dear Mr D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Quality Department

Well located

Customer review rating 5.0/5

Lidia M. Solo - Confirmed reviews ALL

The personnel very attentive to customer needs.

Dear Lidia M., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Service Qualité

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Comfortable room, very pleasant staff

Dear Lyliane-Josee H., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. We hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Service Qualité

Transit travel

TripAdvisor rating 4.0/5

9302014 Couples - TripAdvisor review

Good hotel near to the port for Corsica and Algéria restaurant room service fitness clean good reception Parking but is hight level limited for SUV with case but you have a other parking. cat and dog possible

Happy vacation

TripAdvisor rating 4.0/5

Monica S Families - TripAdvisor review

We have experienced that the standard in France is quite a bit lower than in some other European countries. However, the kindness of the staff and the terrace with very nice view AND swimming pool make it worth while.

Wonderful hotel with the friendliest staff.

TripAdvisor rating 5.0/5

Cosmopolitan258637 Friends getaway - TripAdvisor review

We stayed in this hotel at the end of a touring holiday around the south of France. We had requested a room suitable for a disabled person as the friend I was travelling with had broken her ankle prior to the trip and was on crutches. We arrived early as we had to return our hire car and the staff were so helpful checking us in early and we spent some time by the lovely pool until our room was ready. Our room had a huge double bed and a double sofa bed. It had a good sized wet room type bathroom and the hotel provided a shower proof stool so my friend could sit and shower comfortably. When we were around the pool the staff worked exceptionally hard to keep it neat, tidy and clean, and were very helpful to my friend with taking drinks to her to save her from trying to get up and move around the wet poolside on crutches. All of the food was fresh and beautifully cooked and the only request I would ask was that they prune the greenery around the bar so you can see the beautiful view a bit more.

Dear Cosmopolitan258637, Thank you for sharing your TripAdvisor review after staying at Novotel MArseille Vieux Port. We are delighted that you have chosen our hotel to close your holidays. It is important for us to ensure the comfort of all our guests, also those with reduced mobility whether in the room or in common areas. We are also delighted that you enjoyed our food. For information, we have pruned the fig trees to clear the view. We hope to have the pleasure of welcoming you once again. Kings regards Alexandra Brubach Guest relation Service

Good place but need improvement

TripAdvisor rating 4.0/5

Jean L Couples - TripAdvisor review

This hotel is nicely located at the end of Port of Marseilles offering astonishing views on the port and the sea. Service is Ok but could be better. Especially at the restaurants (Novotel and Sofitel) where the young waitresses offers a really bad service. They obviously don't like their job. Rooms at the Novotel could be upgraded. with fogged bay windows and faded rooms and hallways.

Dear Jean , Thank you for taking the time to share your experience at Novotel Marseille Vieux Port with TripAdvisor community. We are delighted that you enjoyed your stay with us . We have taken note of all your remarks and are sorry that the service did not live up to your expectations. Hotels often work in the summer months with the often young seasonal workers we train. We hope to have the pleasure to welcome you once again and to dismantle the whole thing to note know-how. In the meantime, I send you my sincere greetings. Kings regards Alexandra Brubach Chargée de clientèle

A good choice to enjoy the old city of Marseilles

TripAdvisor rating 4.0/5

Voyage00256898619 Couples - TripAdvisor review

This Novotel Hotel was a good choice & well positioned to enjoy the views of Marseilles. It is a scenic 15 minute walk to the old port & on to further attractions of the city. The room was clean & comfortable & the restaurant was of a good quality with wonderful views. The park located next door was a bonus & offered great walking paths & a coffee bar as well as a restaurant with city views. The immediate local area had a close Tabac Bar for drinks & pizzas & there were a few boulangeries nearby. A walk to the the beach & coastline walking path took a little longer but offered a less touristy experience. We enjoyed staying at the Novotel as it was a good introduction to Marseilles, while a little away from the busy city centre.

a nice and quiet place in Marseille

TripAdvisor rating 4.0/5

dontbeon Business - TripAdvisor review

it is a convenient located hotel, in a quiet place in Marseille. Rooms are quite ok, architecture is average and breakfast also. Very close to Faro Palace where I had the conference. The room was large but definitely need renovation, especially at the windows system. Internet was pretty much ok, but the telephone signal was weak.

Marseille feedback

TripAdvisor rating 4.0/5

segaultemilie Families - TripAdvisor review

the hotel needs to be refreshed, (at least Rooms).even if the rooms are clean.the menu could also include more options, more soups and fruits.desserts for kids menu should include fruits well. (not only ice cream and chocolates)

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