Novotel Marseille Vieux-Port 4 stars

Customer review rating (ALL Rating) 4.3/5 1,447 reviews

Novotel Marseille Vieux-Port - Image 1
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Description

Hotel extras

  • Gourmet breakfast with a sea view.

  • Rooms with WIFI, overlooking the Old Port

  • Bar, swimming pool and restaurant overlooking the Old Port

  • Well-being area with outdoor pool and fitness room

  • Six meeting rooms for your seminars and conferences

Our accommodation(s)

Hotel location

Novotel Marseille Vieux-Port

36 Boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292263, 5.360432

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

magâté

Savor our specialties, prepared with love, while admiring the view of the Old Port. Families and friends gather here to celebrate life and share a friendly cuisine. At Magâté, our sole aim is to make you feel at home!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,447 reviews

TripAdvisor Rating  4.0/5  1,902 reviews

Certificate of excellence 2023

Old and tired

Customer review rating 2.0/5

C T. Couples - Confirmed reviews ALL

We wouldn’t describe the hotel location as Vieux Port as it’s closer to Pharo and the rooms, corridors and lifts are all in need of an upgrade. This didn’t feel like a 4 star hotel.

Good location - hotel needs some renovation

Customer review rating 2.5/5

David R. Families - Confirmed reviews ALL

1 night in Marseille’s Vieux port. Whilst I am a gold card holder and checked in days before arrival, I was assigned a run down room, with a view over a storage facility, dirty windows and a sofa bed designed for a child. The staff both at reception and at breakfast could also benefit from some hospitality training. Lacked any warmth or respect for the client in the way they spoke to us. A disappointing stay which I won’t be repeating when next in Marseille.

Customer review rating 1.5/5

N F. Solo - Confirmed reviews ALL

Room offerred was very old. Bad standard. Staff were nice and helpful.

Great location, nice lobby, great bar, friendly service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very comfortable

Dear Tony W., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. Thank you for your kind words! We are delighted to hear that you enjoyed our great location, nice lobby, and great bar. It’s wonderful to know that you found our service friendly and that you were very comfortable during your stay. We look forward to welcoming you back for another enjoyable visit. Thank you for choosing our hotel and for sharing your positive experience! Sincerely, Loona, Assistante Qualité

Friendly staff / well located / high rate

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The staff is very customer friendly. The hotel is well located (nearly Palais du Pharo and the Vieux Port) The terrace and poolside are quiet and have a great view. The room rate is high for the hotel level.

Dear Pascale V., We're delighted to hear that you appreciated our friendly and helpful team, as well as the ideal location of our hotel near the Palais du Pharo and the Vieux-Port. The tranquility of our terrace and poolside, along with the stunning view, also contributed to your positive experience. However, we take note of your comments regarding the room rate compared to the hotel level, as well as the quality of amenities in the rooms, including the hairdryers. We sincerely apologize for any inconvenience. Your feedback is valuable to help us improve our services and facilities. We sincerely thank you for your feedback and hope to have the opportunity to welcome you again in the future. Sincerely, Loona, Assistante Qualité

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Other web-users rate our hotel

  • 528 reviews 9.2/10 Location
  • 855 reviews 6.1/10 Room
  • 1,097 reviews 9.5/10 Service
  • 22 reviews 2.3/10 WiFi
  • 327 reviews 9.7/10 Breakfast
  • 323 reviews 5.3/10 Vibe
  • 259 reviews 9.6/10 Food
  • 234 reviews 5.6/10 Cleanliness

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