Novotel Marseille Vieux-Port 4 stars

Customer review rating (ALL Rating) 4.3/5 1,346 reviews

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36 Boulevard Charles Livon, 13007 MARSEILLE, France

Description

Hotel extras

  • Gourmet breakfast with a sea view.

  • Rooms with WIFI, overlooking the Old Port

  • Bar, swimming pool and restaurant overlooking the Old Port

  • Well-being area with outdoor pool and fitness room

  • Six meeting rooms for your seminars and conferences

Our accommodation(s)

Hotel location

Novotel Marseille Vieux-Port

36 Boulevard Charles Livon
13007 MARSEILLE
France

GPS:43.292263, 5.360432

Telephone
Fax +33 4 96 11 42 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

magâté

Savor our specialties, prepared with love, while admiring the view of the Old Port. Families and friends gather here to celebrate life and share a friendly cuisine. At Magâté, our sole aim is to make you feel at home!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,346 reviews

TripAdvisor Rating  4.0/5  1,935 reviews

Certificate of excellence 2023

Nice location but old rooms

Customer review rating 3.5/5

Cécile Business - Confirmed reviews ALL

I got a room into the old part of the building. I was disappointed by the experience to tell the truth, I was usually into a more confortable part of the hotel. Not at the level of what is expected at Novotel. These rooms really need to be renovated, however the bathroom will remain small. Our group asked to be located at another hotel next time.

Dear Concile C., Thank you for your feedback. We’re glad you appreciated our convenient location, but we regret that your room experience did not meet your expectations. We understand your disappointment with the older part of the building, and we acknowledge your point about the need for renovations. While we strive to maintain all rooms to a high standard, some structural aspects, such as bathroom sizes, can indeed be limiting. Your comments about breakfast hours and the suitability of in-room content are also noted, and we will review these aspects to enhance future guest experiences. We hope you’ll give us another chance to provide a stay that aligns with the level of comfort and quality you expect. Sincerely, Loona, Assistante Qualité

Amazing trip in marseille

TripAdvisor rating 5.0/5

zaza v TripAdvisor review

Amazing location, perfect to discover Marseille for the first time! Staff was nice and very helpful… they gave us great advice about where to visit during our trip. Food was amazing, as usual in France :) We also really appreciated the ecological commitment of Novotel (regarding water consumption reduction in the shower). Overall, would definitely recommend!!

Well located, needs updates.

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is well located with a beautiful lobby and great staff. The rooms could use significant updates.

Dear Haley K., Thank you for your feedback. We're delighted you enjoyed the hotel's location, the welcoming atmosphere of our lobby, and the attentiveness of our staff. We take note of your comments regarding the condition of the rooms. Please know that improvements are part of our ongoing commitment to providing a comfortable and modern experience for our guests. We hope to have the pleasure of welcoming you back in the future to showcase these updates. Sincerely, Loona, Assistante Qualité

Well located but "vétuste" run-down interior

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Rooms need more than a paint job.

Customer review rating 3.5/5

Sebastien H. Business - Confirmed reviews ALL

L'hotel necessiterai une petite renovation

Cher Monsieur H., Merci pour votre retour. Nous prenons bien en compte votre remarque concernant le besoin de rénovation. En effet, nous sommes conscients que certaines parties de l’hôtel, notamment les chambres, pourraient bénéficier d’un rafraîchissement pour mieux répondre aux attentes de nos clients. Sachez que nous mettons tout en œuvre pour améliorer nos installations tout en maintenant un niveau de confort et de service élevé. Nous espérons avoir l'occasion de vous accueillir à nouveau dans un environnement encore plus agréable et rénové lors de votre prochaine visite. Merci encore pour votre précieux commentaire. Loona, Assistante Qualité

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Other web-users rate our hotel

  • 532 reviews 9.1/10 Location
  • 849 reviews 5.9/10 Room
  • 1,040 reviews 9.4/10 Service
  • 21 reviews 2.5/10 WiFi
  • 316 reviews 9.8/10 Breakfast
  • 296 reviews 4.1/10 Vibe
  • 259 reviews 9.6/10 Food
  • 227 reviews 4.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.