Mercure Sao Paulo Bela Vista 4 stars

Customer review rating (ALL Rating) 4.4/5 1,393 reviews

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Description

Hotel extras

  • The hotel offers a complete leisure structure with sauna, gym and swimming pool.

  • 5 meeting rooms with capacity for up to 150 people

  • A 15-minute drive to São Paulo Airport - Congonhas

  • 36 minutes by car to São Paulo International Airport - Garulhos

  • The main hospitals in the area are within a 10-minute drive from the hotel

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Bela Vista

Rua Maestro Cardim 407, Paraiso
01323000 SÃO PAULO
Brazil

GPS:-23.56453, -46.64081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

BONJARDIM RESTAURANT

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,393 reviews

TripAdvisor Rating  4.0/5  807 reviews

Well located

Customer review rating 3.5/5

Eduardo Solo - Confirmed reviews ALL

After having travelled for 15 hours I expected an opportunity for an early check-in.

Eduardo, boa tarde, como vai? Obrigada por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso e por isso pedimos desculpas. Esperamos ter a oportunidade de melhor servi-lo em um futuro próximo. Adriana Santos Coordenadora da Qualidade

A 3 star hotel

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Nice and helpful staff. The hotel except for the ground floor is a tad old and most accessories in the room and especially the bathroom are wonky. There is a kitchenette with 2 hotplates, a microwave and a fridge which is a plus. The bed was centrally placed and there was only one side table. The configuration of the room needs revision. It’s not far from Ave Paulista but an uphill walk. I didn’t see a gym on the premises so the walk was welcome. Good churrascaria on the way to Paulista which I recommend. And there’s a supermarket at the bottom left of the street. So all in all, not bad, but for the price I paid one can get better in the Mercure range.

Dear Kirvind G., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Bela Vista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriana Santos

Well located but over priced.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Excellent location, good breakfast, convenient valet parking, fairly small room, pricey for what it offers.

Boa tarde Sr. Pedro, como vai? Sentimos muito que não tenha tido a excelente experiência que a maioria de nossos clientes compartilham conosco. Tenha certeza de que seus comentários já foram compartilhados com toda equipe para que possamos aprimorar cada vez mais os nossos serviços. Esperamos ter a oportunidade de melhor servi-lo em um futuro próximo. Adriana Santos Coordenadora da Qualidade

Engaging, patient and attentive staff...an island of calm in the chaos of São Paulo

Customer review rating 4.5/5

Juan P. R. Business - Confirmed reviews ALL

Room was immaculate clean. Staff at desk and room service VERY accommodating at 0130 and so willing to assist an English only speaker. Teamwork and pride in the service they offer.

Dear Juan, good morning, are you ok? Thank you for your comments about your stay at Mercure São Paulo Bela Vista. It is with great pleasure that we receive your compliments. Also, rest assured that we will share your comments with our team. Your satisfaction is the best reward for our employees who work every day to ensure excellent service. Once again, thank you for letting us know how satisfied you were after your stay. Count on our team the next time you return to São Paulo. Sincerely, Adriana Santos Quality Coordinator

good location

Customer review rating 5.0/5

Amarildo D. O. L. Business - Confirmed reviews ALL

nice to satay to close to the business São Paulo center

Dear Amarildo d. O. L., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Bela Vista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriana Santos

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Other web-users rate our hotel

  • 223 reviews 9.3/10 Location
  • 525 reviews 7.1/10 Room
  • 526 reviews 8.1/10 Service
  • 29 reviews 2.3/10 WiFi
  • 306 reviews 7.7/10 Breakfast
  • 217 reviews 7.6/10 Cleanliness
  • 84 reviews 4.5/10 Value
  • 79 reviews 6.2/10 Vibe

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