ibis budget São Paulo Paulista 2 stars

Customer review rating (ALL Rating) 4.0/5 5,695 reviews

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Description

Hotel extras

  • We are next to Paulista metro station

  • Rooms available with minibar and hairdryer. Check our available options!

  • Restaurant specialized in Brazilian food, supporting local businesses.

  • This hotel is just 1 km from the Nove de Julho and Sirio Libanes hospitals.

  • We accept dogs up to 15 kg for a charge. Vaccination card required.

Our accommodation(s)

Hotel location

ibis budget São Paulo Paulista

Rua da Consolação, 2303, Consolação
01301100 São Paulo
Brazil

GPS:-23.55501, -46.66154

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Trampolim Startup Café

Trampolim Startup Café has a modern concept of social inclusion; among its customers you will find refugees and young people; it promotes local entrepreneurship, has coworking space and mini studio

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  5,695 reviews

TripAdvisor Rating  3.5/5  5,309 reviews

Good location, friendly and helpful staff

Customer review rating 4.0/5

Koh Solo - Confirmed reviews ALL

Very helpful front staff and restaurant team. I felt not so helpless despite being nao falo Portuguese.

Dear Koh Poh C., We very much appreciate your comments regarding your stay at the ibis budget São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Joao A. F. Business - Confirmed reviews ALL

The room was very dirty, absolutely disgusting

Dear Joao A., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michel Mesquita Supervisor de Processos

Feels like prison

Customer review rating 0.5/5

Daidson Business - Confirmed reviews ALL

The room is way too small, you have to take a dump in a cubicle, I found paper on the scrambled eggs from breakfast and to finish my not so excellent experience, someone was able to open my room's door and left it open. Gladly my things were not stolen but I didn't feel safe there anymore. I tried talking to the front desk about what happened and they were pretty rude and ignored me.

Dear Daidson Fonseca A., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michel Mesquita Supervisor de Processos

Worst hygiene ever!! How can you even have a license to run a hotel?

Customer review rating 0.5/5

Mariana Business - Confirmed reviews ALL

Facilities are in very bad shape, cleanliness and hygiene are out of the picture. Unwillingness to service is prevalent. Consumer rights not respected. Labour rights and work tools bad. Will never stay with this brand again and make sure no one I know does.

Dear Mariana Betancourt A., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Erica Murase General Manager - Ibis Budget Paulista

Men snoring next door

Customer review rating 2.5/5

Isabela A. Business - Confirmed reviews ALL

Location was good. Room was not. Walls were thin and a snoring neighbor kept me awake.

Dear Isabela Monteiro , Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabiana Arantes Supervisora de Guest Experience Ibis Budget sp Paulista

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Other web-users rate our hotel

  • 2,294 reviews 9.7/10 Location
  • 3,452 reviews 3.5/10 Room
  • 1,950 reviews 7.5/10 Service
  • 138 reviews 4.5/10 WiFi
  • 1,340 reviews 5.5/10 Breakfast
  • 1,228 reviews 4.7/10 Cleanliness
  • 1,033 reviews 5.2/10 Value

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