ibis budget São Paulo Paulista 2 stars

Customer review rating (ALL Rating) 3.9/5 5,722 reviews

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Rua da Consolação 2303, Consolação, 01301100 São Paulo, Brazil

Description

Hotel extras

  • We are next to Paulista metro station

  • Rooms available with minibar and hairdryer. Check our available options!

  • Restaurant temporarily closed for renovation.

  • This hotel is just 1 km from the Nove de Julho and Sirio Libanes hospitals.

  • We accept dogs up to 15 kg for a charge. Vaccination card required.

Our accommodation(s)

Hotel location

ibis budget São Paulo Paulista

Rua da Consolação 2303, Consolação
01301100 São Paulo
Brazil

GPS:-23.55501, -46.66154

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

B Side Burgers and Bowls

Enjoy a delicious and varied breakfast buffet in a renovated, modern and cozy setting. For lunch and dinner, try handmade burgers and delicious Brazilian dishes accompanied by excellent beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  5,722 reviews

Customer review rating 3.5/5

Joseph K. Business - Confirmed reviews ALL

I enjoyed the stay, though the room was small and the laundry mechanisms were frustrating. I ended up not doing my laundries. I enjoyed the breakfast!

Olá, Joseph! Agradecemos por compartilhar sua experiência conosco. Ficamos felizes em saber que a localização na Avenida Paulista contribuiu para uma sensação de segurança durante sua estadia, e que você também apreciou nosso café da manhã. É ótimo saber ainda que nossa equipe de recepção foi prestativa e atenciosa, especialmente no suporte com o idioma. Lamentamos que o tamanho do quarto e a experiência com o sistema de lavanderia não tenham sido satisfatórios. Seus comentários são muito importantes e já foram compartilhados com as áreas responsáveis para avaliação e melhorias. Agradecemos sua preferência e esperamos ter a oportunidade de te receber novamente em breve para uma experiência ainda mais confortável. Atenciosamente, Equipe Ibis Budget Paulista.

Customer review rating 3.5/5

Kennedy M. Business - Confirmed reviews ALL

Helpful staff Very clean The lifts work Good restaurant Many Good restaurants nearby Close to Parque Trianon, a beautiful urban park and other must see places

Hello, Kennedy! Thank you for sharing your experience with us! We’re happy to know that you enjoyed our location, cleanliness, helpful staff, and the surroundings, including the nearby restaurants and Parque Trianon. It’s great to hear that these aspects contributed positively to your stay. We appreciate your feedback regarding the breakfast variety and understand your suggestion about including more whole grain options. Your comments have been shared with our team for evaluation and improvement. We also take note of your observation about English communication, and we will continue working on enhancing our team’s skills in this area. Thank you again for your valuable feedback. We hope to welcome you back on your next visit! Ibis Budget Paulista Team

Customer review rating 3.0/5

Tales P. D. S. Families - Confirmed reviews ALL

It was the most expensive room available, but it was smaller than some of the cheaper options. There was water dripping from the light fixture inside the shower stall, which we only noticed the next day when we went to shower, making it uncomfortable because cold water was dripping. I've stayed in other rooms at this hotel and thought that having a completely separate bathroom would be an upgrade, but it was a disappointment.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ibis Budget Paulista Team

Customer review rating 1.0/5

Beatrice B. R. Business - Confirmed reviews ALL

Badly kept, awful maintenance, rooms with extreme smoking and humidity smell.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards, Erica M. General Manager Ibis Budget SP Paulista

Customer review rating 4.5/5

Neill C. Solo - Confirmed reviews ALL

Checkin easy. Room very clean. Well located. Staff very attentive. Great experience.

Other web-users rate our hotel

  • 2,226 reviews 9.7/10 Location
  • 3,600 reviews 3.2/10 Room
  • 2,006 reviews 6.7/10 Service
  • 111 reviews 5.5/10 WiFi
  • 1,396 reviews 6.1/10 Breakfast
  • 1,264 reviews 4.6/10 Cleanliness
  • 948 reviews 5.8/10 Value

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