Mercure São Paulo Barra Funda 4 stars

Customer review rating (ALL Rating) 4.4/5 2,000 reviews

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Mercure São Paulo Barra Funda - Image 1
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Alameda Olga, 288, Barra Funda, 01155040 SÃO PAULO, Brazil

Description

Hotel extras

  • Pet-friendly hotel in São Paulo! Dogs and cats up to 15 kg are welcome.

  • Hotel close to Allianz Parque SP and Espaço Unimed, only 5 minutes away.

  • Hotel in Barra Funda, only 5 minutes from the local subway station.

  • Hotel with swimming pool in SP, plus amazing gym!

  • Hotel close to Shopping Bourbon SP, only 10 minutes away.

Our accommodation(s)

Hotel location

Mercure São Paulo Barra Funda

Alameda Olga, 288, Barra Funda
01155040 SÃO PAULO
Brazil

GPS:-23.52871, -46.66302

Telephone
Fax +55 11 4280-6101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANTE MERCURE

Modern and relaxed, the Mercure restaurant is the ideal choice in Barra Funda to enjoy meals without leaving the hotel! A diverse menu with freshly selected food, open for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,000 reviews

TripAdvisor Rating  4.1/5  189 reviews

Customer review rating 5.0/5

Gabriel A. M. G. Business - Confirmed reviews ALL

Everything is amazing

Dear Gabriel A. M. G., Thank you for your positive feedback. We are delighted to hear that you found everything amazing during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure São Paulo Barra Funda

Customer review rating 0.5/5

Daniel G. S. Business - Confirmed reviews ALL

The staff at the reception was courteous and helpful. Unfortunately, the room conditions were far from satisfactory. The bed sheets were torn/burned, the air conditioning did not work properly, and there was not a single bottle of water provided. Although there was a coffee maker, no complimentary coffee was available. There was no iron in the room, one of the liquid soaps (body wash) was not working, and when I asked the housekeeper for assistance, she mentioned that they use the same body wash as shampoo. In other words, they basically use the same product for both body wash and shampoo.

Dear Daniel G. S., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I appreciate your kind words about our reception staff; they strive to provide excellent service. However, I am truly sorry to learn that your room did not meet your expectations. We take guest comfort seriously, and your comments regarding the condition of the bed linens, air conditioning issues, and the lack of complimentary amenities will be shared with our housekeeping team. Our policy includes providing essential items in each room; therefore, I regret any inconvenience caused by the absence of an iron and appropriate toiletries. Your feedback helps us to improve our services, and we will review our practices to ensure a better experience in the future. Thank you once again for your insights. Best regards, Mercure São Paulo Barra Funda

Customer review rating 3.5/5

Gustavo P. D. S. Business - Confirmed reviews ALL

Room is ok , but TV control remote didn´t work properly.

Dear Gustavo P. d. S., Thank you for your feedback. I am pleased to hear that you found the room satisfactory. I regret to learn about the inconvenience with the remote control. Your comments are valuable and will be taken into consideration for future improvements. Best regards, Mercure São Paulo Barra Funda

Customer review rating 4.5/5

Matthieu M. Business - Confirmed reviews ALL

Personal excepcional

Prezado, Ficamos muito felizes em saber que sua estadia no Mercure São Paulo Barra Funda foi agradável! Agradecemos sinceramente pela ótima avaliação, é de grande motivação para continuarmos oferecendo o melhor serviço possível. Esperamos ter o prazer de recebê-lo novamente em breve. Até a próxima! Atenciosamente, Gerência.

Customer review rating 5.0/5

Jose G. A. Couples - Confirmed reviews ALL

A Good-clean-confortable room.

Dear Jose G. A., We very much appreciate your comments regarding your stay at the Mercure São Paulo Barra Funda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 377 reviews 8.8/10 Location
  • 965 reviews 6.4/10 Room
  • 867 reviews 7.6/10 Service
  • 20 reviews 4.2/10 WiFi
  • 466 reviews 7.8/10 Breakfast
  • 451 reviews 5.4/10 Cleanliness
  • 229 reviews 7.8/10 Amenities
  • 137 reviews 6.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.