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ibis budget SP Centro São João 2 stars

Customer review rating 4.0/5 13,076 reviews

ALLSAFE approved hotel

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ibis budget SP Centro São João
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+ 17 Services

Hotel extras

  • The hotel is a 20-minute drive from Sao Paulo/Congonhas Airport

  • 17-minute drive from Tietê Bus Station

  • 7 minutes from Santa Cecilia subway station

  • Aero Hockey table in the lobby

  • Happy Hour with live music on Fridays

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget SP Centro São João

Avenida São João, 1140
Centro
01036-100 são paulo
brazil

Tel: +551128786400

Fax: (+55)1128786401

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO CONGONHAS At 12.4km / 7.71 miles

  • By plane

    AEROPORTO GUARULHOS At 28km / 17 miles

  • By train

    ESTACAO DA LUZ At 1km / 0 miles

GPS :-23.540052, -46.644322

Hotel services

Restaurante ibis budget

Start your day with a full hotel breakfast! Fresh products such as fruits, juices, breads and more every day. There are also quick dishes for your meals, as well as a 24-hour convenience store.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • One Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 284 rooms
    • 8 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 284 non-smoking rooms
    • 20 floors
  • Languages spoken at the hotel
    • Brazilian
    • Portuguese
    • Spanish
    • English
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage Additional charge
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Facility Additional charge
    • On site
    • 104 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
    • Valet parking

Our accommodation(s)

ibis budget SP Centro São João is modern and cozy, ideal for those looking for an excellent value for money in the capital city. Whatever the reason of your trip is, the different room types offer total comfort, have WIFI and A/C. For up to 4 people, options for reduced mobility and the possibility to book one bed in a shared room. If you are travelling with your pet, the hotel is dog friendly.

Our guest reviews for
ibis budget SP Centro São João

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

13,076 reviews

TripAdvisor Rating 3.5/5

2,223 reviews

Boa estadia

Customer review rating 4.5/5

Lucas Families - 21/09/2021 Confirmed reviews ALL

Boa estadia, local limpo.

Prezado Sr .Lucas, Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. Estamos revisando todos os processos apontados para melhorarmos nossa prestação de serviço! Nos desculpamos por não ter oferecido nosso apartamento superior com frigobar e secador e tarifa diferenciada. Nossa equipe de recepção já foi reorientada. Ficamos à disposição para lhe receber novamente e lhe convidar a conhecer! Atenciosamente, Erica Murase Gerente Geral ibis budget SP Centro São João

Boa estadia

Customer review rating 4.5/5

Eduardo B. Business - 30/08/2021 Confirmed reviews ALL

Excelente estadia

Prezado Sr. Eduardo, Gostaria de agradecer sua disponibilidade em ter respondido nossa pesquisa de satisfação. Sua opinião, assim como de todos os parceiros da Estalk é muito importante para nós para que possamos buscar a melhoria contínua de nossa infra-estrutura, serviço e atendimento. Fico feliz que tenhamos cumprido com suas expectativas e esperamos novamente por sua visita. Permanecemos à sua inteira disposição! Cordialmente, Erica Murase Gerente Geral ibis budget SP Centro São João

Excellent.

Customer review rating 5.0/5

Patrícia Business - 15/08/2021 Confirmed reviews ALL

It was late and I was at Tiete Terminal I called and the receptionist was very friendly and attentive, I decide to go to the hotel. It was a very good experience. Definitely I recommend.

Dear Patricia, Thank you very much for your comments regarding your stay at the ibis budget SP Centro São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have your visit very soon. Best Regards, Erica Murase General Manager ibis budget São João

Pleasant service and accomodation

Customer review rating 4.5/5

Alessandro V. Business - 11/03/2021 Confirmed reviews ALL

From the front desk to the accomodation I was pleasently welcomed. The proactivity of Diego (front desk) needs to be voiced. This was my very first time staying at this hotel and trust me when I say it was not the last. Also Covid-19 protocols had been followed by the crew. If there is room for a recommendation here would be that the security personnel would reinforce to guests the need for wearing masks at the lobby. Some of them did not do that and it made me a bit unconfortable.

Dear Alessandro, We very much appreciate your comments regarding your stay at the ibis budget SP Centro São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabricio Cancian Deputy Manager ibis budget São João

Bacana

Customer review rating 5.0/5

Wallace L. F. A. Solo - 05/02/2021 Confirmed reviews ALL

Show

Prezado Sr. Wallace, Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Esperamos por você mais vezes! Atenciosamente, Fabricio Cancian Subgerente ibis budget SP Centro São João h5…

Normal

Customer review rating 4.0/5

Cyntia Business - 29/01/2021 Confirmed reviews ALL

Tranquila

Prezado Sr. Cynthia, Agradecemos por nos contar sobre sua experiência. Sentimos muito não ter correspondido às suas expectativas quanto ao ar condicionado e aos colaboradores do estacionamento. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Sinceramente, Fabricio Cancian Subgerente ibis Budget SP Centro São João h5…
Customer review rating 3.0/5

Shehu W. Solo - 12/01/2021 Confirmed reviews ALL

This is the fourth I am staying in this hotel generally its ok bar the bed that was making alot of noise

Dear Shehu w., Thank you for taking the time to tell us about your experience at the ibis budget SP Centro São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabricio Cancian Subgerente ibis Budget SP Centro São João h5…

Fabulous

Customer review rating 5.0/5

Waldir Solo - 04/01/2021 Confirmed reviews ALL

Really nice place, clean, comfortable!!! I loved the wallpaper. Staff was great. Price was good. Will stay again.

Prezado Sr. Waldir, Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Esperamos por você mais vezes! Atenciosamente, Fabricio Cancian Subgerente ibis budget SP Centro São João h5…

the breakfast does not worth half of the charged value

Customer review rating 3.5/5

Robert Families - 04/12/2020 Confirmed reviews ALL

I've used Ibis for long time but last stays has been a disaster, bad performance at the reception attendants because lack of training. breakfast does not worth half of the price charged . general clean up very OK.

Prezado Sr. Marcos Paulo, Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. Estamos revisando todos os processos apontados para melhorarmos nossa prestação de serviço! Atenciosamente, Fabricio Cancian Subgerente ibis budget SP Centro São João h5…

Execellent place.

Customer review rating 4.0/5

Saimon B. Couples - 09/11/2020 Confirmed reviews ALL

Good considering how much I spent.

Dear Lorrany, We very much appreciate your comments regarding your stay at the Ibis Budget SP Centro São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente, Fabricio Cancian Subgerente ibis budget SP Centro São João h5…

Yes

Customer review rating 4.5/5

Maria M. Solo - 07/11/2020 Confirmed reviews ALL

Thought good value for money, well located and clean. Breakfast cost more than average 3.5-4 stars hotels. Softs drinks double the coffee bars , but it’s there if you need. The crew were nice and helpful . Would use again, no problem Maria M.

Dear Maria De Jesus, We very much appreciate your comments regarding your stay at the Ibis Budget SP Centro São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabricio Cancian Subgerente ibis Budget SP Centro São João h5…

Good stay

Customer review rating 5.0/5

Trevor G. Solo - 05/11/2020 Confirmed reviews ALL

Good stay great customer service very affordable surrounded by attraction a lot of fun as an American I had the time of my life there

Dear Trever Devon G., We very much appreciate your comments regarding your stay at the Ibis Budget SP Centro São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabricio Cancian Deputy Manager ibis budget SP Centro São João

Good value for money, friendly staff and clean!

Customer review rating 4.5/5

Ronildo S. Families - 08/03/2020 Confirmed reviews ALL

Great price. Great location. Easy parking. Friendly staff. Spacious room. Surprisingly quiet given the location.

A weekend in SP

TripAdvisor rating 5.0/5

Departure58244485358 Family - 21/11/2018 TripAdvisor review

Excellent service and location in downtown near by Republica Metro Station. Confortable rooms and a good breakfast. There are important buildings like Edificio Italia, Edificio Copan and Gallery of the Rock that you can go walking.

Dear Departure58244485358, Thanks for your feedback. We look forward to welcoming you again. Happy 2019! Best regards team ibis budget São João

Best cost benefit.

TripAdvisor rating 5.0/5

Anarealves Business - 21/02/2018 TripAdvisor review

Hotel with excellent location,... Great service and fair price! At the morning we have a delicious breakfast and the room was very clean! For a business trip, for all the benefits, there isn't better place!

Ana, good morning! Thanks for the comments. Come and visit us more often. Att.. ibis budget São João

DIRTY ROOM!!!

TripAdvisor rating 1.0/5

P4322IJdanim Business - 03/12/2017 TripAdvisor review

It was horrible. First because I arrived tired, looking forward to take a shower and I was informed that the hotel was without water!! Desperate situation. Luckily, the water was coming back and it did not take long to get a shower. The worst about my experience in this hotel was being sent to a DIRTY room !! Yes!! With used and dirty towels on the room: one of them was wet and lying on the chair, and the other one was lying on the floor next to the bathroom. The bed was made, with no pillows, and I was not sure if was dirty too. If the towels had not been thrown there, I might not even have noticed that the room was dirty. An absurdity. I was disgusted, and I just did not go to another hotel because it was late (about 11:00 pm). I was transferred to another room and it was all right (at least I think so ...), however, I do not intend to stay at this same hotel any more, only if I really have no other choice. Tell me, how could your team send me to a DIRTY room?! It is disappointing. VERY DISAPPOINTING AND DISGUSTING! I hope I'll never get through this again.

Slowly happening

TripAdvisor rating 2.0/5

alanrG9937FK Friends getaway - 22/11/2017 TripAdvisor review

The hotel was under maintenance and there was dust all over the entrance. The guestservice was poor and slow, people without proper information demanding too much documents and information. Online check in and nothing are the same. Took us around 40 minutes to proceed with the check in and thats because we did the online check in before. Imagine if we haven't. The bathroom privacy is definetely poor and terrible, there is no lock on the door and you have to go thought the room if you want to go from the toilet to the bathtube...Thats extemely bad and even worse if you share the room with some company you don't have enought intimacy with.

Sr Alan, bom dia! Obrigado pelo retorno, lamentamos o fato de não atender suas expectativas. Estamos a disposição. Gerência - ibis budget São João

not good

TripAdvisor rating 3.0/5

Thor V Business - 15/11/2017 TripAdvisor review

eletric malfunction and dusty sheets (they dont change it) but they have a very comprehensive team and a good sell staff but beacause of the location it is not safe to walk around the hotel even in the morning

Mr Thor, good morning! We regret what happened during your stay, we will work to improve the points mentioned. Att..

xx

TripAdvisor rating 3.0/5

rosanas894 Business - 16/09/2017 TripAdvisor review

Upon arriving in the room I noticed the sink clogged and I informed the reception, however I was not attended at any time of my stay. The drain was disgusting with hair. Unfortunate. It is worth remembering that I am a customer and whenever I travel to any Brazilian city or not, the first option is always Ibis.

Good Morning! I apologize for not fully meeting your expectations. Let's work to solve the above points.

Superstar in São Paulo

TripAdvisor rating 5.0/5

O'Shaye L Family - 09/09/2017 TripAdvisor review

Matheus the SUPERSTAR!! (Apologies if spelt incorrectly) Matheus was absolutely amazing at check in, well done mate! Thank you for making our stay so wonderful :) Breakfast was also delicious and the remainder of the team were also very lovely and helpful.

Mr Matheus, good morning! Thanks for the comments, rest assured that we will share with our staff. We wait for you more often. Tks

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