ibis budget SP Centro São João 2 stars

Tranquila

This is the fourth I am staying in this hotel generally its ok bar the bed that was making alot of noise

Really nice place, clean, comfortable!!! I loved the wallpaper. Staff was great. Price was good. Will stay again.

I've used Ibis for long time but last stays has been a disaster, bad performance at the reception attendants because lack of training. breakfast does not worth half of the price charged . general clean up very OK.

Good considering how much I spent.

Thought good value for money, well located and clean. Breakfast cost more than average 3.5-4 stars hotels. Softs drinks double the coffee bars , but it’s there if you need. The crew were nice and helpful . Would use again, no problem Maria M.

Good stay great customer service very affordable surrounded by attraction a lot of fun as an American I had the time of my life there

Great price. Great location. Easy parking. Friendly staff. Spacious room. Surprisingly quiet given the location.

Excellent service and location in downtown near by Republica Metro Station. Confortable rooms and a good breakfast. There are important buildings like Edificio Italia, Edificio Copan and Gallery of the Rock that you can go walking.

Hotel with excellent location,... Great service and fair price! At the morning we have a delicious breakfast and the room was very clean! For a business trip, for all the benefits, there isn't better place!

It was horrible. First because I arrived tired, looking forward to take a shower and I was informed that the hotel was without water!! Desperate situation. Luckily, the water was coming back and it did not take long to get a shower. The worst about my experience in this hotel was being sent to a DIRTY room !! Yes!! With used and dirty towels on the room: one of them was wet and lying on the chair, and the other one was lying on the floor next to the bathroom. The bed was made, with no pillows, and I was not sure if was dirty too. If the towels had not been thrown there, I might not even have noticed that the room was dirty. An absurdity. I was disgusted, and I just did not go to another hotel because it was late (about 11:00 pm). I was transferred to another room and it was all right (at least I think so ...), however, I do not intend to stay at this same hotel any more, only if I really have no other choice. Tell me, how could your team send me to a DIRTY room?! It is disappointing. VERY DISAPPOINTING AND DISGUSTING! I hope I'll never get through this again.

The hotel was under maintenance and there was dust all over the entrance. The guestservice was poor and slow, people without proper information demanding too much documents and information. Online check in and nothing are the same. Took us around 40 minutes to proceed with the check in and thats because we did the online check in before. Imagine if we haven't. The bathroom privacy is definetely poor and terrible, there is no lock on the door and you have to go thought the room if you want to go from the toilet to the bathtube...Thats extemely bad and even worse if you share the room with some company you don't have enought intimacy with.

eletric malfunction and dusty sheets (they dont change it) but they have a very comprehensive team and a good sell staff but beacause of the location it is not safe to walk around the hotel even in the morning

Upon arriving in the room I noticed the sink clogged and I informed the reception, however I was not attended at any time of my stay. The drain was disgusting with hair. Unfortunate. It is worth remembering that I am a customer and whenever I travel to any Brazilian city or not, the first option is always Ibis.

Matheus the SUPERSTAR!! (Apologies if spelt incorrectly) Matheus was absolutely amazing at check in, well done mate! Thank you for making our stay so wonderful :) Breakfast was also delicious and the remainder of the team were also very lovely and helpful.