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ibis Den Haag City Centre Hotel 3 stars

Customer review rating 4.4/5 6,999 reviews

ALLSAFE approved hotel

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How it works?
ibis Den Haag City Centre
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+ 14 Services

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL den haag
netherlands

Tel: +31702039001

Fax: (+31)70/3184319

Check-in from 15h00

Check out up to 12h00

  • TRAM :  2, 3, 4 or 6 Grote Markt

  • By plane

    AMSTERDAM SCHIPHOL At 45km / 27 miles

  • By plane

    Schiphol Airport At 45km / 27.96 miles

  • By train

    LA HAYE/DEN HAAG At 0.6km / 0.37 miles

  • By train

    THE HAGUE CENTRAL At 5km / 3.11 miles

  • By train

    THE HAGUE HS At 5km / 3.11 miles

GPS :52.075916, 4.307236

Our accommodation(s)

Inviting, modern and cozy: this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a bathroom and free WIFI - everything you need for a pleasant stay.

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

IBIS KITCHEN BAR

Relax at the bar: The ibis bar is the perfect place to come and have a well deserved rest, whatever the time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,999 reviews

TripAdvisor Rating 4.0/5

1,271 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very good experience

Customer review rating 5.0/5

Florin V. Business - 07/09/2021 Confirmed reviews ALL

Very nice staff, very clean and comfortable hotel. Situated in the centre of the city, with very easy acces to public transport (1-2 minutes away).

Dear Mr. V., Thank you very much for your nice comments ! We hope to welcome you again in our hotel, in the near future. Best regards, Team ibis Den Haag City Centre
Customer review rating 5.0/5

Skaidra Families - 05/09/2021 Confirmed reviews ALL

Very good location, clean and good price.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Team ibis Den Haag City Centre

Cold and unconfortable.

Customer review rating 1.5/5

Diana Couples - 03/09/2021 Confirmed reviews ALL

Although the staff have done everything in theit power to make us feel wellcome, the room was very cold, humid, unfriendly, unconfortable. Moreover, although we hanged the "clean the room" sign on the doorknob several times during our stay, before 9 a.m., as the rule was, no maid came to clean the room, so we had to sleep in the same sheets for 7 days on a row, we had to ask for fresh towels and toilet paper ourselves at the reception desk, and we had to live with the moutain of trash that had accumulated into the single trash bin we had in the bathroom. Definitely not a place I would use or recommend to anyone in the future.

Dear Mrs. G., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The procedure is indeed, if the black card is at the door at 9 am, the room will be cleaned. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Team, Ibis Den Haag City Centre

Good location. Clean, good price.

Customer review rating 4.0/5

Tony Friends - 02/09/2021 Confirmed reviews ALL

Good hotel that is close to the centre. Staff were pleasant and check-in/check-out was fast.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Team ibis Den Haag City Centre

Well located, nice room

Customer review rating 4.0/5

Anonymous Friends - 22/08/2021 Confirmed reviews ALL

Perfectly

Great location, very clean and comfortable.

Customer review rating 5.0/5

Sue Families - 21/08/2021 Confirmed reviews ALL

Extremely easy check in (having completed the online check in first), friendly and very helpful staff. The room was perfectly clean and comfortable. Thé hotel’s location is perfect for access to all places of interest, being just around the corner from the Grote Markt. The only thing that was unpleasant was a very dirty pair of jeans on the surface outside our bedroom window. I’m sure not the hotel’s fault, but could be removed? One of the staff must have noticed them…

It was a normal, just that

Customer review rating 2.5/5

Diogo Business - 15/08/2021 Confirmed reviews ALL

Normal room with a normal accommodation. Good: - Really near the center - Nice staff - Nice view over de city Bad: - The room as not as renovated as it should be (the door of the bathroom didn't closed, the walls missing paint) - The fan of the bathroom was really too loud and always working day and night, too annoying for having a nice good sleep. - The breakfast was always the same and very limited (bread, coffee, strawberry yogurt)

Dear DIOGO C., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. According to the breakfast due to corona measures we are not able to serve a full breakfast buffet. Hopefully in short term we will opening our full breakfast again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team ibis The Hague City Centre

Excellent location

Customer review rating 5.0/5

Jazmin S. Families - 12/08/2021 Confirmed reviews ALL

The location is really good and well connected. The price is good and the facilities as well. The only thing that I was hot satisfied with was that breakfast option could not be added via manage booking. As a member of the program I was offered a good breakfast price but I missed to enable it so it was only possible to pay it at the hotel but for higher price, it could have been nice to be able to edit the breakfast option while managing the booking.

Dear JAZMIN S., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and the reservations departement. If we can do anything on our site concerning to manage the breakfast on the booking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team ibis The Hague City Centre

Would come back

Customer review rating 5.0/5

Beatriz J. B. R. Solo - 12/08/2021 Confirmed reviews ALL

Warm, clean, and everything I needed to have the perfect stay in the Hague.

Dear BEATRIZ JULIETA BLANCO R., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team ibis Den Haag City Centre

We had a great time in your hotel

Customer review rating 5.0/5

Elsie U. Families - 10/08/2021 Confirmed reviews ALL

Thank you verymuch for your good hospitality and it was a pleature to stay in your hotel Yours faithfully, U.

Dear Mrs. H. Thank you very much for your positiv review ! We hope your next visit will be as pleasant as the previous one. Best regards, Team Ibis Den Haag City Centre

Good stay with limited corona breakfast

Customer review rating 4.0/5

Guest Families - 06/08/2021 Confirmed reviews ALL

Breakfast was limited… I check on the phone if the breakfast would be normal again, person on the phone said yes. This wasn’t true, breakfast was limited.

Beste Heer T., Wij stellen uw opmerkingen over uw verblijf in ibis Den Haag City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Spijtig om te horen dat U niet de juiste informatie heeft ontvangen omtrent ons beperkte ontbijt, wegens de Covid maatregelen. Wij hopen na de zomer weer een volledig ontbijtbuffet te mogen serveren. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Team ibis Den Haag City Centre

Relaxed overnight stay for my parents

Customer review rating 4.5/5

Artjoms L. Families - 28/07/2021 Confirmed reviews ALL

I booked the room for my parents. I've asked to have a room on silent side of hotel. It was also great view on city centre.

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. Good to hear that your parents have enjoyed their stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Team Ibis Den Haag City Centre

Perfect for a short stay

Customer review rating 4.0/5

Giovanni Solo - 27/07/2021 Confirmed reviews ALL

Nice hotel at great location. Only 5 minutes walk from main shopping area. Close to various restaurants and bars.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Team Ibis Den Haag City Centre

Good

Customer review rating 5.0/5

A. M. Families - 17/07/2021 Confirmed reviews ALL

I enjoyed and all staff on the reception was nice to my son

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Den Haag City Centre

The location is perfect.

Customer review rating 3.0/5

Gerson V. Business - 12/07/2021 Confirmed reviews ALL

Location was great, that was the reason I booked it. Personnel was rather inexperienced and the girl that prepared my check had no idea was she was doing and I was charged €36 extra for breakfasts I didn’t have. One morning the fire alarm went off, had to evacuate for no reason, no explanation whatsoever.

Dear Gerson Thank you for your valuable feedback. We always improve our services and facilities. We are happy to hear you have enjoyed our perfect location. Furthermore I can assure you we have taken your mentioned points very serious. We would like to apologize for the fire alarm. It was of course not are intention. We hope you will give us the pleasure of welcoming you back. Warm regards, Team Ibis Den Haag

Good Stay

Customer review rating 3.5/5

Kbc Families - 11/07/2021 Confirmed reviews ALL

Have been staying here when I am in The Hague since 2017. Great location that is centrally located to the Grote Market. Clean and a decent price for the room. They always had the most amazing breakfast in the morning which has been drastically reduced because of the pandemic (I assume) and some of the staff were a little less friendly then what I am accustomed to but overall a Good Stay and will book there again in a few months when I return.

What a team !!!

TripAdvisor rating 5.0/5

dannyraes1 Family - 03/01/2020 TripAdvisor review

There is not a single member of te team that is not friendly and taking care of the guests. Special thanks for the 2 girls from the reception who looked after me on Saturday morning when i was not feeling good

Good place to stay

TripAdvisor rating 4.0/5

tweedyj0hn Friends getaway - 21/11/2019 TripAdvisor review

Everything was great, the one thing that was missing was tea/coffee making facilities, location was perfect, staff friendly and helpful,, also one thing l found annoying was having to write 200 characters in the review ☹️

Reliable and friendly

TripAdvisor rating 5.0/5

Ellen S Business - 22/10/2019 TripAdvisor review

Had another great stay at Ibis Den Haag City Centre. This hotel has everything I need: a clean room, a window that can open(!), excellent breakfast, fabulous customer service and perfect location. Everything I needed was in walking or biking distance. Went running in the royal gardens, except for that one morning when the Queen Mother needed it herself for an early morning walk. That made my stay all the more special.

Adequate for a one night stay

TripAdvisor rating 3.0/5

Scenic769165 Friends getaway - 23/06/2019 TripAdvisor review

I was travelling with a friend, and sharing the room. It was adequate for our needs, though small and basic. The bed was comfortable enough for us to be well rested.The location was fine, and the staff was friendly.

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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