ibis Den Haag City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,402 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL DEN HAAG
Netherlands

GPS:52.075916, 4.307236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,402 reviews

TripAdvisor Rating  4.0/5  1,307 reviews

Great

Customer review rating 4.5/5

Anoniem Families - Confirmed reviews ALL

Had a great stay together with my daughter. We really enjoyed the breakfast buffet. A few more towels would have been nice. In the most hotels you get 2 towels per person per day. Here we only got one per person.

Dear Gerda, Thank you for giving us an excellent review. We are delighted to hear that you and your daughter had a great stay and enjoyed our extensive breakfast buffet. Your kind words are truly appreciated. We apologize for any inconvenience caused by the number of towels provided in your room. We understand the importance of having sufficient towels for our guests and will take your feedback into consideration for future improvements. As a Classic member of our ALL – Accor Live Limitless loyalty programme, we value your input and strive to make your stay as comfortable as possible. We hope to welcome you back. Best wishes, Team ibis Den Haag City Centre

Good place to stay after a concert

Customer review rating 3.5/5

Fabian Solo - Confirmed reviews ALL

I visited Paard Poppodium for a concert. The hotel is located only 5 minutes away, which makes it ideal to stay for one night. There is no minifridge in the room (nor a phone). No water bottles either (which seems to be the standard nowadays). The amenities are basic, which is fine. The bed was good for a night. Breakfast was okay. Could not find anything else to drink but coffee and tea. Also no roomservice available that I could see. If you're arriving back after the concert at 11pm, no nearby shop will be open to bring drinks with you.

Dear Fabian, Thank you for taking the time to share your feedback. We are glad to hear that our location was convenient for your visit to Paard Poppodium and that you found our bed comfortable for a good night's sleep. We appreciate your feedback on the breakfast and apologize if the beverage options were not to your satisfaction. Our breakfast buffet is designed to cater to a variety of tastes, and we will take your comments into consideration for future improvements. We understand your concerns regarding the absence of a minibar and room service. Our hotel aims to provide essential amenities and services to our guests while maintaining competitive rates. However, we do offer premium rooms that come with a fridge and coffee/tea making facilities for added convenience. Regarding the check-in process and the use of your loyalty points, we appreciate your suggestions and will consider them for future enhancements to our services. We hope that you will return on a future occasion. Best regards, Team ibis Den Haag City Centre

Friendly staff

Customer review rating 4.0/5

Leon Friends - Confirmed reviews ALL

Reservation made for friends. Process went smoothly, reception was great. Some of my friends on the Grote Markt side complained about the noise. After all, it was a warm friday summer night…

Dear Leon, Thank you for commenting on your stay. We are glad to hear that the reservation process went smoothly and that our reception staff provided a great service. We appreciate your kind words about our friendly staff. Regarding the noise issue, we understand that some guests may be more sensitive to noise than others. Our hotel offers garden side rooms which are quieter and we would be happy to accommodate any future requests for a quieter room. We hope that your friends still managed to have a comfortable stay with us. It would be a pleasure to have you return on another occasion. All the best, Team ibis Den Haag City Centre

Perfect base to see the best of the hague

Customer review rating 5.0/5

Conor M. Families - Confirmed reviews ALL

Amazing and I will be back

Dear Guest, Thank you for sharing your experience. We are thrilled to hear that you found our hotel to be the perfect base for exploring The Hague and that you plan to return. It's great to know that our team was able to accommodate your request for a room change and that you appreciated our efforts in replacing single-use plastic items with more ecological alternatives. We hope that during your next stay, you will have the opportunity to enjoy our extensive breakfast buffet, explore the nearby attractions, and perhaps even rent a bike to discover the city in a different way. Thank you once again for your kind words and for recommending our hotel to others. We look forward to welcoming you back in the future. Kind regards, Team ibis Den Haag City Centre

Very good location

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Generally good. My toilet didn't flush well and the bathroom smelt a bit. Bed v comfortable. Liked the express breakfast

Dear Carolyn, We are glad to hear that you found our location to be very convenient and that you enjoyed our comfortable bed and express breakfast option. However, we apologize for the issues you encountered with the toilet flush and the bathroom cleanliness. We appreciate your feedback and have addressed these concerns with our housekeeping team to ensure that such incidents do not occur in the future. We also understand that noise can be a concern for some guests, and we recommend requesting a garden-side room on a higher floor for a quieter experience during your next stay. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Team ibis Den Haag City Centre

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Other web-users rate our hotel

  • 1,199 reviews 8.9/10 Location
  • 1,560 reviews 6.3/10 Room
  • 1,051 reviews 8.8/10 Service
  • 24 reviews 8.5/10 WiFi
  • 623 reviews 6/10 Cleanliness
  • 616 reviews 8/10 Breakfast
  • 288 reviews 4/10 Value
  • 194 reviews 8.1/10 Vibe

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