ibis Den Haag City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 986 reviews

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Description

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Spacious rooms

  • Breakfast served until 11:00

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL DEN HAAG
Netherlands

GPS:52.075916, 4.307236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  986 reviews

Customer review rating 2.0/5

Pichet S. Families - Confirmed reviews ALL

Our room is on westside. So it’s very hot in the evening. Need to open window. Can’t sleep as it’s very noisy from street and church bell (every half hour)

Dear Pichet, Thank you for sharing your detailed feedback regarding your recent stay with us. We are pleased that certain aspects of your experience, such as your smooth arrival and check-out, met your expectations. It is also encouraging to know that you noticed the efforts of our team and appreciated the standard of cleanliness we strive for throughout the hotel. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. While our rooms are equipped with a central air system designed to adjust the temperature based on the outside weather, we recognize this setup may not always provide the level of comfort some guests desire. Additionally, the lively atmosphere of our city centre location brings convenience and vibrancy, yet it can result in street activity and local bell sounds, especially during the evenings. We also take note of your comments regarding WiFi access and perceived value; your suggestions are taken seriously and will be considered as we continue working to improve our services. We hope to welcome you back in the future. Best regards, Team ibis Den Haag City Centre

Customer review rating 4.0/5

Pete T. Couples - Confirmed reviews ALL

Overall not bad - Laundry / Shower towels service was poor and our drinking glasess were not changed at all

Dear Pete, Thank you for choosing our hotel and for sharing your review. It’s wonderful to hear your time with us was generally positive. Our city-center position makes it easy for couples like yourselves to discover The Hague’s highlights. That said, we apologize for the inconveniences you encountered. Our team is always ready to address any service gaps during your stay, and we’ll review our housekeeping protocols to prevent similar oversights. Finally, we trust our proximity to cultural sites such as the Binnenhof added value to your trip. We look forward to welcoming you back. Best regards, Team ibis Den Haag City Centre

Customer review rating 2.5/5

Majd Q. Business - Confirmed reviews ALL

For my stay no one changed my bed sheet, just organizing the bed sheet but not changing it.

Dear Majd, Thank you for taking the time to share your experience with us. We are sorry to hear that your experience at our hotel did not fully meet your expectations. Your feedback on housekeeping and value is important to us. We always aim for attentive daily service, and we regret that you were not fully satisfied with the preparation of your room and our pricing. Our team welcomes direct requests from guests for any specific needs, such as linen changes, and we are always ready to assist during your stay to help you feel comfortable. We hope you will come and stay with us again. Best wishes, Team ibis Den Haag City Centre

Customer review rating 3.0/5

Oleksandr V. Friends - Confirmed reviews ALL

Rooms ok, but in 5 days none of bed sheets has been changed.

Dear Oleksandr, Thank you for taking the time to share your feedback with us. We are delighted that you found your accommodation satisfactory and that your arrival process went smoothly. However, we regret the oversight with the housekeeping service during your five-day visit. Our team maintains high standards for room preparation, and we appreciate you bringing this to our attention. Nonetheless, we are pleased that Vivienne and our team made a positive impression on you, and that your departure process was seamless. We hope to provide you with a more enjoyable stay in the future. Kind regards, Team ibis Den Haag City Centre

Customer review rating 5.0/5

Kasia I. Solo - Confirmed reviews ALL

Great location, clean and spacious rooms ,comfortable beds ,friendly staff.

Dear Kasia, Thank you for taking the time to share your thoughts. It is wonderful that you had such a pleasant stay with us at ibis Den Haag City Centre. We are delighted you found our rooms comfortable and enjoyed the welcoming atmosphere our team strives to create. Your kind words about the amenities and service motivate us to keep delivering memorable experiences. Thank you again for highlighting our central location, which makes exploring The Hague’s vibrant streets and cultural gems so convenient. We look forward to welcoming you back for another excellent experience with us. Kind regards, Team ibis Den Haag City Centre

Other web-users rate our hotel

  • 947 reviews 9.2/10 Location
  • 1,187 reviews 5.8/10 Room
  • 819 reviews 8.5/10 Service
  • 19 reviews 8.9/10 WiFi
  • 466 reviews 8/10 Breakfast
  • 461 reviews 5.4/10 Cleanliness

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