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ibis Den Haag City Centre Hotel 3 stars

Customer review rating 4.4/5 6,710 reviews

ALLSAFE approved hotel

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ibis Den Haag City Centre
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+ 13 Services

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL den haag
netherlands

Tel: +31702039001

Fax: (+31)70/3184319

Check-in from 14h00

Check out up to 12h00

  • TRAM :  2, 3, 4 or 6 Grote Markt

  • By plane

    AMSTERDAM SCHIPHOL At 45km / 27 miles

  • By plane

    Schiphol Airport At 45km / 27.96 miles

  • By train

    LA HAYE/DEN HAAG At 0.6km / 0.37 miles

  • By train

    THE HAGUE CENTRAL At 5km / 3.11 miles

  • By train

    THE HAGUE HS At 5km / 3.11 miles

GPS :52.075916, 4.307236

Our accommodation(s)

Inviting, modern and cozy: this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a bathroom and free WIFI - everything you need for a pleasant stay.

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room for one or two people with our new ibis beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Room for three people with our new ibis beds

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Family Room - 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

IBIS KITCHEN BAR

Non contractual photo

Relax at the bar: The ibis bar is the perfect place to come and have a well deserved rest, whatever the time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,710 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,257 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very attentive staff!

Customer review rating 4.0/5

Hanbot Solo - 04/05/2021 Confirmed reviews ALL

The rooms are a bit overly standardised but spacious enough and clean. The service was excellent, the staff was helpful and friendly and they made our stay comfortable and easy.

Good stay

Customer review rating 3.5/5

G Couples - 03/04/2021 Confirmed reviews ALL

The visit was nice. We were greated and taken care of very good. Only the bathroom was not completely clean and a little old.

Dear Ms M., Thank you for taking the time to leave your feedback. I am sorry to hear that the room was not up to your (and our) expectations. We passed on your feedback to the housekeeping department. Of course we will also let our front desk colleague know that she was part of making your stay in our hotel an overall good one! We hope to be able to welcome you in our hotel again, enjoy your day. Kind regards, Team Ibis

Ideal accommodation

Customer review rating 5.0/5

Ian B. Families - 19/11/2020 Confirmed reviews ALL

Perfect location, a quiet and comfy room, very polite and attentive service from all staff.

Dear Ian, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team (especially Katrina :)) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations Supervisor

Strongly affected by covid

Customer review rating 3.0/5

Anonymous Families - 10/10/2020 Confirmed reviews ALL

We stayed at the ibis twice a year (my daughter and her family live in Den Haag) and we always liked the place. This time our stay was strongly affected by covid. Due to the fact that the hotel was almost empty, no personnel was available at the reception most of the time and only basic and inaccurate housekeeping was provided. We hope this covid situation will get better soon.

Dear GINO B., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Team Ibis

Very good location, staff is very helpful

Customer review rating 5.0/5

Carole Families - 03/10/2020 Confirmed reviews ALL

The hotel is in a very good location, so you can reach everything by foot. Bus and tram stations are also nearby. The staff is super friendly. The room was very clean and I thought that it was a little bigger than what I am used to other hotel chains. Breakfast was very good organized due to the new situation with the virus, but I always felt safe. Everywhere you looked, you could find hand sanitizers, or plastic shields were installed to keep the client and the staff safe at any given moment. I am very pleased with the whole experience I got at the hotel and it was definitely not the last time I visited.

Dear Carole, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Team Ibis

Prima

Customer review rating 4.0/5

Jenny Business - 23/09/2020 Confirmed reviews ALL

Proma

Beste Jenny, Bedankt dat u de tijd heeft genomen om uw feedback te geven. We hopen u snel weer te verwelkomen in ons hotel. Met vriendelijke groet, Team Ibis

Personell was very nice and did everything in there power to help us, but this (grmpf) Covid-19 rules....

Customer review rating 3.0/5

Rudolf Families - 14/09/2020 Confirmed reviews ALL

The staff was really prepared to take an extra step to overcome the COVID-19 rules. Changing the way of eating and drinking etc.. Having placed multiple bottles of desinfectant. But the building interior is not designed for this. Only 1 trolly for the whole building.... We had a wedding of our oldest daughter, we had to collect all the gifts and other personal items from the organisation. (Our room was a little bit full after the party). F.e. The elevator has still the same programming, using multiple persons (for different floors, for going up) and when going down, first goes the highest floor and stops on his way down to accept multiple people to enter (NOT Possible).

Dear RUUD V., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Ibis

Very very good location, the view was stunning!

Customer review rating 5.0/5

A. Couples - 13/09/2020 Confirmed reviews ALL

We had an amazing experience in Den Haag. The hotel is amazing! The personal is very respectful and nice.

Dear A. We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Team Ibis

well located

Customer review rating 5.0/5

Kiril G. Friends - 08/09/2020 Confirmed reviews ALL

Nice location, close to many dining and pub places in city centre.

Dear Kiril, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Ibis

Great location.

Customer review rating 4.5/5

Isabella Business - 31/08/2020 Confirmed reviews ALL

Very nice stay.

Dear Isabella, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Ibis

Well located, comfortable stay

Customer review rating 4.5/5

Jh Friends - 18/08/2020 Confirmed reviews ALL

Very conveniently located right in the city center, comfortable, clean and decent-sized rooms. Very comfortable beds!

Dear JIA HUI, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis

Pleasant stay in large, comfortable room, excellent location.

Customer review rating 4.0/5

Jeannette Couples - 08/08/2020 Confirmed reviews ALL

Very pleasant, large, comfortable room, excellent location, great parking and nice staff. Well thought through 'Covid-19' measures, without making the hotel feel like a rehab centre.

Dear Jeanette, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Ibis

Good stay

Customer review rating 4.0/5

H. Couples - 08/08/2020 Confirmed reviews ALL

Good stay!

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis

What a team !!!

TripAdvisor rating 5.0/5

dannyraes1 Family - 03/01/2020 TripAdvisor review

There is not a single member of te team that is not friendly and taking care of the guests. Special thanks for the 2 girls from the reception who looked after me on Saturday morning when i was not feeling good

Good place to stay

TripAdvisor rating 4.0/5

John T Friends getaway - 21/11/2019 TripAdvisor review

Everything was great, the one thing that was missing was tea/coffee making facilities, location was perfect, staff friendly and helpful,, also one thing l found annoying was having to write 200 characters in the review ☹️

Reliable and friendly

TripAdvisor rating 5.0/5

Ellen S Business - 22/10/2019 TripAdvisor review

Had another great stay at Ibis Den Haag City Centre. This hotel has everything I need: a clean room, a window that can open(!), excellent breakfast, fabulous customer service and perfect location. Everything I needed was in walking or biking distance. Went running in the royal gardens, except for that one morning when the Queen Mother needed it herself for an early morning walk. That made my stay all the more special.

Adequate for a one night stay

TripAdvisor rating 3.0/5

Scenic769165 Friends getaway - 23/06/2019 TripAdvisor review

I was travelling with a friend, and sharing the room. It was adequate for our needs, though small and basic. The bed was comfortable enough for us to be well rested.The location was fine, and the staff was friendly.

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cengiz from Turkey was there :)

TripAdvisor rating 4.0/5

Odyssey41451157902 Business - 15/05/2019 TripAdvisor review

The hotel is near to the city center, you can walk to the Den Haag Centraal train station in 15-20 minutes so there is no need to take a taxi or tram etc. Breakfast was nice, the lady who was working in the breakfast services was also kind and cheery, I thank her again for her hospitality. The reception personnel were also very kind and helpful I thank them too. The room was ok. It was quiet in the nights and I could eaisly sleep. There wasn't a kettle in the room may be it would be better if there was. Overall, I liked the hotel and the services :)

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one.

Top service and great rooms

TripAdvisor rating 5.0/5

Jeroen K Friends getaway - 26/02/2019 TripAdvisor review

We had a special request regarding one of our friends room and the hotel went to all the trouble of making the room look amazing! He was totaly suprised and had an amazing experience. The check in went really quick because of the online check in. The room was next to the elevator but no noise at all. Breakfast till 12:00 and was great with a large amount of choice and a great toaster. Checkout went fast and great service! Thank you so much for the great service and we will be back.

Thank you very much for nice comment. It's nice to read that you had a nice stay with us. I hope you come back to our hotel in the future! Kind regards

it in the details . .

TripAdvisor rating 3.0/5

fritsroelofs Couples - 14/05/2018 TripAdvisor review

Ok hotel. Door of bathroom had to be slammed hard to close. Woke up sleeping partner because of midnight toilet use. No toilet brush avalable. Soap dispenser in shouwer ok.The one in washbowl nearly empty. Overall rating just good, not very good, beter than average.

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