ibis Den Haag City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,211 reviews

Best price
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ibis Den Haag City Centre - Image 1
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Jan Hendrikstraat 10, 2512 GL DEN HAAG, Netherlands

Description

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL DEN HAAG
Netherlands

GPS:52.075916, 4.307236

Telephone
Fax +31 70 318 4319

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,211 reviews

TripAdvisor Rating  4.0/5  1,318 reviews

Highly recommended

Customer review rating 4.5/5

Rjf Families - Confirmed reviews ALL

The staff were superb - all very friendly and helpful. It was very useful to be able to leave the bags at the hotel before and after check-in/check-out. The only detail I would mention is that in the UK, it common to have a kettle in the room and cups, and provisions (instant coffee, tea, biscuits) so that you can make a tea or coffee. It wasn't readily possible to buy a coffee either, first thing in the morning. Other than than, liked the stylish room with a great view.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that your interactions with our staff were pleasant and that you found the option to store your luggage convenient. However, we understand your expectations regarding in-room amenities based on your experiences in the UK. We strive to provide all necessary comforts and will take your feedback into consideration. While we do not offer kettles in the rooms, our premium rooms do include coffee and tea making facilities, and our cafe is available for morning beverages. Nonetheless, it's wonderful to learn that you appreciated the chic style of your accommodation and the spectacular view it offered. We do hope to welcome you back in the future. Best wishes, Team ibis Den Haag City Centre

Well located

Customer review rating 4.0/5

Johannes A. M. K. Families - Confirmed reviews ALL

Nice

Dear Johan, Thank you for taking the time to share your review. We are delighted that you appreciated the prime location of our hotel and the overall experience at ibis Den Haag City Centre. It is great to hear that our efforts to provide comfortable accommodations and convenient amenities have contributed to your pleasant stay. Nestled in the vibrant heart of The Hague, we take pride in being a stone's throw away from cultural landmarks and lively streets such as the Spuistraat and Venestraat. Moreover, our guests often tell us how much they enjoy the ease of access to the beautiful Scheveningen beach, just 10 minutes away by car. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Den Haag City Centre

good

Customer review rating 5.0/5

Eduard Solo - Confirmed reviews ALL

Asked for good room and got a good view. Was able to get a room a day before contacing IBIS from friday sunday.

Dear Eduard, Thank you very much for this kind review of your recent stay. We truly appreciate your positive remarks about your recent stay at our hotel. We are delighted that you enjoyed the view from your room and found the booking process to your satisfaction. It's gratifying to know that our efforts to provide a room with a pleasing aspect added to the enjoyment of your visit. Our dedicated team works hard to ensure a smooth reservation experience, even for last-minute arrangements, and we are pleased to hear that we met your needs efficiently. We look forward to seeing you again soon. Best regards, Team ibis Den Haag City Centre

Fantastic location with basic services

Customer review rating 4.0/5

Kim M. Business - Confirmed reviews ALL

The hotel is in perfect location. I only missed a small fridge in the room to keep refrigerated my water and an additional small sofa or chair would be perfect. Bed is great and toilet with fantastic shower (good pressure and nice temperature control).

Dear Kim, Thank you for taking the time to share your review. We are delighted that you enjoyed the comfort of our Sweet Beds and were pleased with our well-equipped toilet facilities, including the shower with its satisfactory water pressure and temperature control. It is great to hear that our selection of toiletries met your standards, providing a refreshing touch to your stay. However, we understand that the absence of a fridge in your room and a sofa for relaxation did not fully meet your expectations. While we currently offer fridges exclusively in our Premium rooms, we appreciate your suggestion and will consider it for future improvements to enhance guest comfort. Regarding additional seating, we will take your feedback into account as we continuously strive to improve our guest experience. Finally, we are proud that our central location contributed positively to your visit, allowing you easy access to The Hague's most notable attractions and conveniences. Our team takes joy in knowing that this aspect of your stay was a highlight. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Den Haag City Centre

Careful no heating

TripAdvisor rating 1.0/5

R S TripAdvisor review

I cancelled my stay because kindly be aware that there isn’t air conditioning or heating in rooms. This is mostly Booking.com’s problem which does not Highlight missing amenities. Having suffered in summer in one such place I messaged the property and they confirmed that there was no heating. Can’t stay in the middle of winter without heating unless you are really broke. Kindly check with the hotel before paying.

Dear Guest, Thank you for taking the time to share your feedback. We acknowledge your concerns regarding the temperature control within our rooms. Our hotel is equipped with a central air system that maintains a comfortable environment based on the outside temperature. This system efficiently provides warmth during the winter months to ensure our guests' comfort. From October 1st. the system started heating already. We regret any misunderstanding that may have occurred and the inconvenience this has caused you. We hope to be able to welcome you on a future occasion. Best regards, Team ibis Den Haag City Centre

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Other web-users rate our hotel

  • 1,047 reviews 9.3/10 Location
  • 1,341 reviews 5.9/10 Room
  • 933 reviews 8.4/10 Service
  • 19 reviews 8.6/10 WiFi
  • 534 reviews 5.3/10 Cleanliness
  • 513 reviews 7.7/10 Breakfast
  • 228 reviews 4.2/10 Value
  • 5 reviews 1.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.