ibis Den Haag City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 913 reviews

Best price
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ibis Den Haag City Centre - Image 1
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Jan Hendrikstraat 10, 2512 GL DEN HAAG, Netherlands

Description

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Spacious rooms

  • Breakfast served until 11:00

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL DEN HAAG
Netherlands

GPS:52.075916, 4.307236

Telephone
Fax +31 70 318 4319

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  913 reviews

TripAdvisor Rating  4.0/5  1,326 reviews

Customer review rating 4.0/5

Rachel F. Families - Confirmed reviews ALL

Our stay here before our wedding was nice. The hotel was able to help us with a "block" of rooms to keep our family and friends close. The rooms were spacious, especially considering it's in a European city-center. The bathrooms nice, beds comfortable. The staff was inconsistent in helping us through our stay, such as cleaning the room (dirty coffee cups were not replaced all week despite asking multiple times).

Dear Rachel, Thank you for taking the time to share your review. We’re delighted we could host your family and friends close together in our spacious rooms. It’s great to hear you found the bathrooms comfortable and appreciated the quiet after exploring The Hague’s vibrant center. However, we sincerely regret that aspects of our housekeeping fell short during your stay. Our team strives to maintain consistent service, and we’re addressing this feedback to ensure better coordination in the future. Finally, we’re glad you enjoyed our central location near cultural highlights like the Mauritshuis. Your loyalty as a Classic member means a lot, and we hope to welcome you back for another memorable experience. It would be a pleasure to have you stay with us again in the future. Best wishes, Team ibis Den Haag City Centre

Customer review rating 4.5/5

Nishant S. Couples - Confirmed reviews ALL

We were offered an early checkin, the hotel is a fantastic location, the rooms are thoughtfully designed and clean, and the beds are comfy.

Dear Nishant, Thanks for this great rating. We are delighted to hear that your stay at ibis Den Haag City Centre met your expectations. Our team strives to provide a comfortable and welcoming environment for all our guests. It’s wonderful to know you appreciated our central location and the thoughtful design of your room. We take pride in maintaining high standards of cleanliness and ensuring our beds offer the perfect rest after a day of exploring. Thank you for highlighting the friendliness of our staff, we’ll be sure to share your kind words with them. As a Classic member of our loyalty programme, your continued support means a lot. We’re thrilled you would recommend both our hotel and Accor’s programme to others. Your feedback motivates us to keep delivering memorable experiences. We look forward to seeing you again. Kind regards, Team ibis Den Haag City Centre

Customer review rating 4.0/5

Denise C. Solo - Confirmed reviews ALL

Friendly staff

Dear Denise, Thank you for taking the time to share your experience. We’re delighted your stay was comfortable and that our team’s warm service made a positive impression. Your kind words about the cleanliness and peaceful atmosphere of your room mean a great deal to us. That said, we sincerely regret some aspects of your experience fell short. While our daily housekeeping is available upon request for ALL members, we’ll ensure clearer communication about this service. We’ve noted your feedback on room amenities and connectivity, which helps us identify areas to enhance. Finally, we’re grateful you highlighted our morning colleague’s efforts—it’s wonderful when attentive service stands out. Thank you for valuing our Classic loyalty benefits, and we hope to welcome you back to our central location soon. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Team ibis Den Haag City Centre

Customer review rating 5.0/5

Andy H. Solo - Confirmed reviews ALL

Convenient for all major city attractions. Good public transport links.

Dear Andy, Thank you very much for your kind feedback. We are thrilled you had such a pleasant stay at ibis Den Haag City Centre. It’s wonderful to know you found our location convenient for exploring the city and appreciated the nearby transport options. We’re also glad your booking process through our website was seamless and that our pricing clarity made planning your trip easier. As a valued Classic member, your continued trust in our loyalty program means a lot. We hope to welcome you back soon for another smooth and enjoyable experience. We hope that you will stay with us again many more times in the future. Best wishes, Team ibis Den Haag City Centre

Customer review rating 3.5/5

Rosemarie G. Business - Confirmed reviews ALL

The hotel is very well situated, easy to get around, and with lots of restaurants surrounding the area. The hotel room is of a good size. However, when I arrived, I noticed that there were mosquitoes in the room. The towel is very minimal to provide only a bath towel, no towels for the hands, and a mid-size towel. As to how the hotel is marketed, I would expect at least 3 towels in the room. I did an online check-in, but when I arrived, the keys are not yet ready.

Dear Rosemarie G., Thank you for sharing your experience with us. We are delighted to hear you found our central location convenient for your business trip and appreciated the spaciousness of your room. However, we sincerely regret that certain aspects fell short of your expectations. Please accept our apologies for the inconvenience experienced upon arrival and the discomfort caused by unexpected guests in your room. Our team is committed to ensuring all guest rooms meet our high housekeeping standards, and we have addressed this matter with our housekeeping team to prevent recurrence. Furthermore, we are pleased to know you found our ALL Accor app user-friendly for bookings. We hope the surrounding restaurants added convenience to your stay and that you managed to explore nearby attractions during your visit. All of the team do hope that we have the pleasure of welcoming you back. Best regards, Team ibis Den Haag City Centre

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Other web-users rate our hotel

  • 926 reviews 9.3/10 Location
  • 1,173 reviews 5.8/10 Room
  • 787 reviews 8.7/10 Service
  • 18 reviews 8.1/10 WiFi
  • 452 reviews 7.8/10 Breakfast
  • 442 reviews 5.4/10 Cleanliness
  • 36 reviews 9.2/10 Bar
  • 16 reviews 2.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.