Novotel Den Haag World Forum Hotel 4 stars

I always enjoy my stay at this hotel! The stuff is very kind and helpful and the rooms clean and spacious with all the facilities I needed. It's worth to mention that there is a refrigerator in the room and a welcome drink is offered for each night of your stay at the hotel.

I have stayed many times in your hotel. This time round my stay was a little less satisfactory than usual.

Nice but the breakfast was somewhat unorganised, of course it was busy but the employees couldn't catch up.

All you need is available. Professional trip was a success

The staff at Reception and at the 9th. floor lounge really make me feel at home; they remember my name and my breakfast preferences from one stay to the next. The housekeeping staff are friendly, discreet and efficient.

Room is pretty nice; bed & pillows are really good. No drinks included in the room (except a single bottle of water for a stay of 4 days). Bathroom with shower is overall good. Watch out the radiator is independant of the air/co & hidden behind the coach (at max power). Noise cancellation from the windows is correct.

Of alle the Accor chain hotels this was definitely the best one. At least in Europe anyway. Location is on the edge of a decent neighborhood and directly next to Europol and in the international zone of the city. The hotel itself is not too big and a minus is that they don’t have a restaurant. They do have a bar with some easy food though. Staff is very friendly and professional. The room is good with big tv (nice). The bed is very comfortable and overall the hotel is quiet. Breakfast was very good and many choices. I will definitely come back here on a regular basis for work.

As usual staff was helpful and efficient. However, in the middle of the second night the minibar started flashing strong and bright like a disco. I was not aware what was happening and when it woke me up for the second time, I called reception. The problem was fixed but my sleep was ruined. Then in the morning I couldn't get the shower going no matter how hard I pressed that button. There was no longer time to deal with technicians so I left without a shower... No sleep, no shower for because of technical problems in the room.

The room was a bit smelly (coming from toilet, drain?). My biggest disappointment was that the complementary water bottle in the fridge was already opened , so I couldn't drink it. Breakfast was very good.

Novotel Den Haag World Forum measures up to the expected standard of Novotel, located in walking distance from several international agencies and with shopping areas, restaurants and access to public transport nearby. The room was comfortable, well equipped and clean. The selection for breakfast was fine. Staff were friendly and helpful. The only downside was that the restaurant, still in use for breakfast, was no longer available in the evenings for dinner.

Whenever I have to attend meetings at the World Forum I always choose to stay at your hotel. The staff is always friendly and professional. Rooms are always spotless, comfortable and convenient for business travellers with the iron and ironing board available.

The temperature was fresh instead of being slightly more comfortable and could not warm it more with the auto fan. All in all good stay!

I chose this hotel so that I could have a direct access to the World Forum and not have to go out, but I was told that for some (spurious) security reasons it was not possible. So we all had to put on coats and boots and brave the very nasty weather to walk round the corner to enter the WF and walk straight past the door to the novotel. Bonkers! The food in the "restaurant" (microwaved dishes) is vastly overpriced and not good at all. EUR 20 for microwave chicken sate and 33cl of still water, really??

Overall good. I missed the welcome drink that Accor gold members should receive in my understanding.

Very Good