Novotel Den Haag World Forum 4 stars

Customer review rating (ALL Rating) 4.3/5 2,142 reviews

Best price
guarantee
Novotel Den Haag World Forum - Image 1
Novotel Den Haag World Forum - Image 2
Novotel Den Haag World Forum - Image 3
Novotel Den Haag World Forum - Image 4
Johan de Wittlaan 42-44, 2517 JR DEN HAAG, Netherlands

Description

Hotel extras

  • Perfect location, in between The Hague city centre and Scheveningen beach

  • Free WiFi access throughout the hotel

  • Everything in The Hague and Scheveningen is easily accessible

  • Wellness and fitness facilities (charge applies)

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Den Haag World Forum

Johan de Wittlaan 42-44
2517 JR DEN HAAG
Netherlands

GPS:52.093235, 4.284136

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR@NOVOTEL

The bar area is open daily from 5pm through midnight (5pm through 11pm on Sundays). Small menu is available between 5pm and 10pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,142 reviews

TripAdvisor Rating  4.0/5  921 reviews

Relaxing stay

TripAdvisor rating 5.0/5

Veronika E TripAdvisor review

I really loved the warm welcome from the reservation agent Laura. She has been professional and kind from the beginning to the end. THANK YOU 👸🏼 Also the fact that there was a sauna and a gym where you could relax to the fullest. The hotel had a beautiful decoration.

well located

Customer review rating 3.5/5

Johannes Couples - Confirmed reviews ALL

Room was fine. Breakfast options limited in relation to price.

Dear Johannes, Thank you for your review!. We’re pleased to hear you enjoyed our convenient location and found the room to your satisfaction. We appreciate your comments on the breakfast options and will certainly take them into consideration as we work to improve. We look forward to welcoming you back in the future. Best regards, Jean-Marc Kock Reception Supervisor Novotel Den Haag World Forum

Recommended

Customer review rating 4.5/5

S Business - Confirmed reviews ALL

Good location, nice and quiet room. Helpful staff.

Dear Serdar, Thank you for your kind review! We’re delighted to hear that you enjoyed our great location, quiet room, and helpful staff. Your feedback means a lot to us. We look forward to welcoming you back to Novotel Den Haag World Forum soon! Best regards, Jean-Marc Kock Reception Supervisor Novotel Den Haag World Forum

Too hot, breakfast was awful, bed was at least comfy.

Customer review rating 2.0/5

J Business - Confirmed reviews ALL

The room was spacious and the bed was comfortable. And that's about all I can say an out the place. The room I had was too hot, it stayed consistently between 24 and 27°C and I was first told that I had to adjust the thermostat and make sure the window was closed and kicked to make the Air Con work, and was then told the next day there was no Air Con in the room. I had to get them to lend me a fan so I could try sleeping and I never got a solid nights sleep there because the room was so hot, even with the fan. The room cleaning was hit or miss. More than once they left trash in the room even though I left it next to the trash can. Sometimes they leave one towel, sometimes two, sometimes no washcloths, sometimes two. There is no food other than "breakfast" (more on that shortly) and some pizzas from the bar. They have no restaurant otherwise so if I couldn't or didn't feel like going out for dinner, I had to order delivery instead. And Breakfast was just awful. Every day was the same overcooked bagged eggs, tasteless turkey bacon, and tiny pancakes. A very small selection of fruit, a couple cereals, etc. to be honest it was the quality and selection I would expect at a 1-2 star travel motel, not something that was directly attached tag to a convention center like the World Forum. After eating the breakfast three days, I ended up going out and buying much better breakfast foods from local stores. I would not stay here again unless I had no choice in the matter. I rated it a four because the bed was comfy and the room was spacious.

Dear Jeffrey, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the challenges you encountered during your stay at Novotel Den Haag World Forum. We deeply apologize for the discomfort caused by the room temperature and the inconsistencies in our cleaning service. Rest assured, we are addressing these concerns with our team to ensure immediate improvement. Your comments regarding the breakfast offering have been noted, and we will work diligently to enhance this aspect of our service. Please know that your experience does not reflect the high standards we are committed to maintaining. We truly appreciate your compliments on the comfortable bed and spacious room, and we are grateful for your understanding. We hope to have the opportunity to welcome you back and provide you with a significantly improved experience. Warm regards, Jean-Marc Kock Reception Supervisor Novotel Den Haag World Forum

well located, overall ok, but needs improvement on cleaning

Customer review rating 3.5/5

Anna Business - Confirmed reviews ALL

The hotel is nice and well located in the World Forum area, but there were issues related to the cleaning. The moquette on the floor was stained and the bathroom really needs to be cleaned better. There was hair in the bathtub and the napkins had been squeezed in in balls, giving the clear idea that the cleaning team did not even have a look there. Please, note that the Marriot next door is spotless clean (I was there previously).

Dear Anna, Thank you for sharing your experience with us. We’re glad you enjoyed our convenient location within the World Forum area. However, we sincerely apologize for the issues you encountered with the room’s cleanliness. The details you mentioned, such as the stained carpet, the condition of the bathroom, and the state of the amenities, do not meet our standards, and we apologize for falling short. Please be assured that we are addressing these concerns with our housekeeping team to prevent such oversights in the future. We truly value your feedback, as it helps us improve, and we hope you’ll consider giving us another opportunity to exceed your expectations on a future visit. Warm regards, Jean-Marc Kock Reception Supervisor Novotel Den Haag World Forum

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,281 reviews 8.3/10 Location
  • 2,066 reviews 7.3/10 Room
  • 1,476 reviews 8.1/10 Service
  • 31 reviews 7.8/10 WiFi
  • 1,193 reviews 5.6/10 Breakfast
  • 961 reviews 6.2/10 Cleanliness
  • 480 reviews 3.4/10 Value
  • 352 reviews 3.1/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Den Haag

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.