Novotel Den Haag City Centre Hotel 4 stars

Customer review rating 4.3/5 5,151 reviews

ALLSAFE approved hotel

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Novotel Den Haag City Centre
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+ 18 Services

Hotel extras

  • Central location, great for business and leisure

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel

  • Rooftop fitness for free, own parking upon availability

  • Modern and spacious rooms with sofa and minibar and family rooms

  • Wonderfull brasserie Gallery61

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Den Haag City Centre

Hofweg 5-7
2511 AA den haag
netherlands

Tel: +31702039003

Fax: (+31)70/3562889

Check-in from 14h00

Check out up to 12h00

  • DEN HAAG CENTRUM :  Bus 22,24 CENTRUM

  • Den Haag Centraal :  Tram 2,3,4,6 SPUI

  • Den Haag Hollands Spoor :  Tram 1 CENTRUM

  • By plane

    AMSTERDAM SCHIPHOL At 40km / 25 miles

  • By plane

    ROTTERDAM At 25km / 15.63 miles

  • By boat

    HOEK VAN HOLLAND At 27km / 16.88 miles

  • By boat

    SCHEVENINGEN At 5km / 3.13 miles

  • By car

    CENTRUM At 1km / 0 miles

  • By train

    CENTRAAL STATION At 1km / 0.63 miles

  • By train

    HOLLANDS SPOOR At 1.5km / 0.94 miles

GPS :52.078383, 4.312146

Our accommodation(s)

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 when sharing a room with their parents or grandparents.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Historic side view, Patio, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: Historic side view, Patio, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Historic side view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

Gallery61

Type of cuisine: International

The chefs decorate their dishes with the finest flavours of local suppliers. And they rarely stay within the lines. At Gallery61, both the international dishes and the modern interior get an artsy twist.

LOBBY BAR

Non contractual photo

Novotel Den Haag City Center has a welcoming and stylish bar where you can enjoy a drink and a snack. In addition to a range of beers, wines and soft drinks, we're also happy to mix you one of our special cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 90

  • Maximum capacity: 84 people

Find out more

Our guest reviews for
Novotel Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,151 reviews

tripadvisor

TripAdvisor Rating 4.0/5

908 reviews

Good location&service

Customer review rating 3.5/5

Saskia Couples - 01/05/2021 Confirmed reviews ALL

Location is really good, as well as the service. However room was really really hot and we expected a more modern room for a 4* hotel, same for the dinner and breakfast; all good but expected a bit more.

very decent hotel

Customer review rating 5.0/5

Anibal L. Business - 28/04/2021 Confirmed reviews ALL

Staff very customer friendly and were alway ready to accommodate my requests.

Friendly and helpful staff

Customer review rating 4.5/5

Marjanne Couples - 10/04/2021 Confirmed reviews ALL

Nice food, friendly staff, nice location. Only negative point is to reach the hotel in an easy way due to construction work in the area. We had our own bikes and could park in the bike storage. All we asked was possible.

Great room and great team

Customer review rating 5.0/5

Axel H. Families - 06/04/2021 Confirmed reviews ALL

As usual, a very friendly and dedicated team that does everything it can to make your stay the best possible experience!

Dear Axel, Thank you very much for your wonderful review and kind words about our hotel and our team. Especially for my colleague Linda. It makes me very proud and I will be happy to share this with the team. Super, that you had a great experience and that you appreciated the Easter giftbags for your kids. You are very welcome. Looking forward to see you again in The Hague. Warm regards, Ingrid van Eijk

Unfortunate experience

Customer review rating 3.0/5

Louis Couples - 15/03/2021 Confirmed reviews ALL

We were unfortunate as there was a leakage in the shower but the team offered us an other room pretty quickly. Other down side is that nobody told us that we had to pick up breakfast at the restaurant instead of delivered in the bedroom due to Covid19 measures.

Dear Louis, Thank you for your feedback. I'm very sorry about the leak in the shower. Good to hear that our team has offered you another room to solve this for you. Regarding breakfast, it is very unfortunate that our staff did not inform you about that you had to pick up the breakfast in our restaurant. Today I shared your review directly with the team and explained to them that it is very important to inform our guests about this upon arrival. Despite all, I hope you enjoyed your visit to The Hague and that we may welcome you again another time. Warm regards, Ingrid van Eijk

Good location. Comfortable.

Customer review rating 4.0/5

Koos S. Business - 26/12/2020 Confirmed reviews ALL

Experienced personal service. Staff was very attentive in the difficult circumstance caused by the lockdown.

Attentive staff and great location

Customer review rating 4.0/5

Traveller V. A. Couples - 12/12/2020 Confirmed reviews ALL

The hotel is located in the heart of Den Haag. It is surrounded by shops, restaurants and historic governmental buildings. The reception staff were friendly and welcoming. The room was clean and quiet with a comfortable bed. The dining experience was very good thanks to attentive and accommodating staff. The food was tasty, delicious dessert. Breakfast was rather disappointing, with a limited selection and very few hot dishes. Overall, a good stay.

Dear guest, Thank you very much for your review. Great that you had a very good dining experience and good to read that you enjoyed your stay. I am sorry that our breakfast did not meet your expectations. Next time you can always ask our staff during breakfast for any extra items. For now I wish you a good and healthy 2021 and I hope to welcome you again next year. Warm regards, Ingrid van Eijk

Very good

Customer review rating 5.0/5

Moro S. Solo - 04/12/2020 Confirmed reviews ALL

It was excellent

Dear Moro S., Thank you very much for your fantastic review! I am happy to read that you had a excellent stay in our hotel. Looking forward to welcome you again. Kind regards, Ingrid van Eijk

Another great stay

Customer review rating 5.0/5

Brad Families - 30/11/2020 Confirmed reviews ALL

This is our second stay with Den Haag Novetel and again loved it. Great staff, I strongly recommend this hotel.

Unexpected charged ruined an otherwise pleasent stay.

Customer review rating 2.0/5

Anonymous Couples - 29/11/2020 Confirmed reviews ALL

Our stay with novotel, ended up extending from two days to two weeks, due to boat problems as we were re-locating from Den Haag to Ireland. During our stay we had our two cats with us, and unforunately from the extend stay in the hotel, they did some minor damage to an upholstered chair. We were told that as the chair would cost more to reupholster that to replace it I would need to pay for the entire replacement of the two chairs, my cats caused damage too. (A few loose threads in the upholstery). This felt like a kick in the teeth to pay €1000 to replace the two chairs after spending almost €3000 for the extended stay.

Customer review rating 2.0/5

G Families - 16/11/2020 Confirmed reviews ALL

expensive for what it offered. we will not go again. small bat. small room,

Dear Guest, Thank you for your review regarding your stay. I am very sorry that your stay did not meet your expectations and that you had an unpleasant experience. I would very much appreciate it if you can let me know why you were unhappy about the condition and cleanliness of the room and why you did not have a good check-in experience. When you inform me about this, it gives me the opportunity to give detailed feedback to the team, to be able to improve our services. Looking forward to hear from you. Kind regards, Ingrid van Eijk

Good stay

Customer review rating 3.5/5

G. Couples - 15/11/2020 Confirmed reviews ALL

Stay was okay bath didnt work that great with draining the water but the rest was fine

Dear G., Thank you very much for your review. Did you enjoy your visit to The Hague? I shared your comment about the bath with our technician. I hope to welcome you back sometimes. Warm regards, Ingrid van Eijk

Wonderful experience!

Customer review rating 5.0/5

Joy B. Couples - 02/11/2020 Confirmed reviews ALL

My husband and I stayed at the Novotel Den Haag City Centre and we absolutely enjoyed our experience there. The staff were very friendly, the food was really delicious. The room was very nice, clean and even with a nice surprise on the desk from the staff. We will definitely come back!

Dear Joy, Thank you very much for your lovely review. Great that you had a wonderful stay in our hotel. I will share your compliments with the team and especially with Anouk. See you soon in The Hague! Warm regards, Ingrid van Eijk

Birthday stay

Customer review rating 5.0/5

Brad Families - 18/10/2020 Confirmed reviews ALL

I stayed at the Novetel hotel in The Hague as part my birthday present and part condolence to my wife as we would have been in Berlin for her art exhibition opening but couldn't travel because Covid in The Netherlands. We had planned to go to a French restaurant as well but the government ordered all restaurants closed, so things were looking glum. I indicated on my hotel booking that we were staying for a birthday, well, the hotel staff decided to go all out and decorated the room with some streamers, balloons and had a gift bag waiting for me. Then in the morning at breakfast they had prepared a table for us with another gift bag, two glasses of cava, decorations and sang happy birthday to me. It was great! They clearly got a kick out of it too. Another lucky occurrence was that restaurants in hotels were given an exception from the government lock down and were allowed to open. It turned out that the restaurant in the Novotel hotel had very good food so we were able to have the nice meal we were after. An absolutely great stay. Thank you for making this special for us, I really appreciate it.

Dear Brad, Thank you very much for your heartwarming review. Great that you had a good time celebrating your birthday in our hotel together with our staff. I will be happy to share your lovely review with our team! Looking forward to see you again during your next visit to The Hague. Warm regards, Ingrid van Eijk

Good stay !

Customer review rating 4.0/5

Cindy Friends - 12/10/2020 Confirmed reviews ALL

good location in the middle of the city The Hague ! nice room, we did not experienced the breakfast. In the area are many restaurants and nice bars.

Dear Cindy, Thank you very much for your review. Great that you had a good stay with us. Looking forward to welcome you again. Kind regards, Ingrid van Eijk

Trully family hotel!

TripAdvisor rating 5.0/5

dhikazeal 09/03/2020 TripAdvisor review

We booked an executive suite room with a request of bathtub for our daughter. We used online check-in facility that the hotel offer and it was fast and convenient (Thank you Ms./Mrs. Linda & Team for the surprise prepared in our room! Really like it!). Everything was prepared when we arrived at the hotel. The room was not like the other reviewers said: for us it was nice and quite even though the hotel still under renovation. The breakfast was not that too many variant, but it's totally fine for three of us.

Thank you very much for your wonderful review. I am very happy that you liked the surprise that was prepared for you and that you had a great time in our hotel! I hope to welcome you again sometimes! Kind regards, Ingrid van Eijk

EXCELLENT STAY IN DEN HAAG

TripAdvisor rating 5.0/5

claudel982 Couples - 22/01/2020 TripAdvisor review

Lovely hotel in center of Den Haag. Ideally located. Public transports and taxi stand in front of the hotel. Nice lobby and bar/restaurant. Rooms are well equipped and very quiet (heard they are under renovation, looking forward to seeing the new setting). Helpful and very friendly staff. (Very convinient, although pricey, private parking in case you travel by car)

Thank you very much for your kind words about our staff and hotel! Great that you had an excellent stay. I am happy to inform you that we already have some new rooms ready. Looking forward to welcome you again. Warm regards, Ingrid van Eijk

Very good city-centre hotel

TripAdvisor rating 4.0/5

Greenhillbeach Couples - 27/12/2019 TripAdvisor review

As the name of the hotel suggests, it's in the city centre. about a 10 min walk from the Central Station and almost next door to a great Albert Heyn supermarket. Trams stop almost outside the door. All the staff that we met were friendly & efficient. We had checked-in online and all necessary paperwork incl. the room pass was ready. Breakfast is excellent. We stayed 4 nights this time & have previously stayed here for 5 nights in August this year. I must name 2 members of staff in F&B, in particular - Maria at breakfast & Mac (or Max), who works various shifts. They are both the most friendliest people and helped make our stay so pleasant. We had a late flight from Amsterdam on Christmas Eve & as the hotel was fairly quiet, I requested and was given a 5pm check-out. This was most helpful and greatly appreciated. Altogether a great stay.

Great hotel in the city centre

TripAdvisor rating 5.0/5

ciuspyk Friends getaway - 25/12/2019 TripAdvisor review

We stayed there for 1 night. Really great for shopping and visiting the city center. The Christmas market is close by. Rooms are spacious and and breakfast excellent. The girls at the reception are very kind and helpful. We really enjoyed the weekend in den Haag.

Great location, very friendly and supportive team, tasty dishes at the hotel restaurant

TripAdvisor rating 5.0/5

InitZero Business - 25/11/2019 TripAdvisor review

The staff at this Novotel is really amazing. All issues in the room (for example non-working lamp) or any requests (for example iron with a board) are solved literally in one minute. They are also very helpful during the check in and check out processes. Also the restaurant team is very friendly and deal with any orders quickly (omelette for breakfast, food in the restaurant, drinks). The dishes are very tasty. Hotel is very well located in the city center of Den Haag, just one tram stop from the central station. Lots of shops and restaurants are nearby. I had a chance to stay in Vincent room, which was really large and it was really amazing - extra chair for reading and several hundreds of books (mainly in English and Dutch). I love the Nespresso machine too:) Finally, this hotel has pretty well equipped Fitness Room with a great view over Den Haag.

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