Novotel Den Haag City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,522 reviews

Novotel Den Haag City Centre - Image 1
Novotel Den Haag City Centre - Image 2
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Description

Hotel extras

  • Restaurant/Brasserie Gallery61 with terrace in the historic Passage

  • Unique location in the old city center and 15 minutes from the beach

  • Rooftop fitness with a view over Het Binnenhof and The Hague

  • Private parking space based on availability, no hybrid, electric or LPG cars allowed

  • 2 children until 15 years can stay and have breakfast* for free in our family rooms

Our accommodation(s)

Hotel location

Novotel Den Haag City Centre

Hofweg 5-7
2511 AA DEN HAAG
Netherlands

GPS:52.078383, 4.312146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gallery61

The chefs decorate their dishes with the finest flavours of local suppliers. And they rarely stay within the lines. At Gallery61, both the international dishes and the modern interior get an artsy twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,522 reviews

TripAdvisor Rating  4.0/5  978 reviews

Great stay

Customer review rating 4.0/5

Dan M. Business - Confirmed reviews ALL

Staff is prompt and pleasant. Amenities are fantastic. Centrally located in relation to major institutions - domestic and international. Easy to get around with train / trams / bus. Would recommend. Only complaint is the breakfast menu - no change over a five day stay!

Thank you for taking the time to share your review. We are delighted that you enjoyed your stay with us. Hopefully you had a good time in The Hague and we look forward to welcoming you back in the future. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Great stay, nice location, friendly staff

Customer review rating 5.0/5

Kendra Families - Confirmed reviews ALL

My stay was really amazing. I have stayed at a novotel before and both experiences was great, but this one was really different and really relaxing. The only thing i would like to try the next time i am at this location is their breakfast. I have tried their breakfast but at a different location and it wasn’t so amazing. So im looking forward to seeing how their breakfast taste.

We would like to thank you for this review about your recent experience in our hotel. We are very glad that you enjoyed your stay at our hotel, and we appreciate your kind words about our team. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

TO AVOID!!!!!!

Customer review rating 0.5/5

Xavier M. Business - Confirmed reviews ALL

Worst hotel of the group I have ever experienced. I stayed 3 weeks there for a business trip. I gave a shirt at laundry service two days after my arrival but it was never returned. I reported the situation at the reception and provided them with the receipt of laundry but I got a simple «sorry we will check». I asked many times the various receptionists afterwards and let them my contact details but never got a reply. The last day I reported this situation to the manager who promised to handle the issue but no news since one month…. They put me in a difficult situation and I never felt any support… Just unacceptable.

Dear Xavier M., Thank you for sharing your complaint regarding your stay in our hotel. We are very sorry that your shirt did not return back from our laundry service. Also it is very unfortunate that our team did not give you any updates regarding the matter. For this we offer you our sincerest apologies. To prevent this from happening again in the future we improved the procedure of our laundry service. We will also contact you personally regarding your review. Kind regards, Ingrid van Eijk

Right in the middle of everything

Customer review rating 4.0/5

Gideon U. Business - Confirmed reviews ALL

Great location - just a few minutes ride to my office, smack in the middle of great shopping, restaurants and important den Haag attractions.

Thank you for taking the time to share your review. We are delighted that you enjoyed your stay and the central location of our hotel. Looking forward to welcoming you back in the future. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Well Located

Customer review rating 4.5/5

Suchit V. Business - Confirmed reviews ALL

Hotel is well located within the city with good access to nearest tram, Train, Bus station. Has good accessibility to shops and various restaurants for food.

Thank you for taking the time to share your review. Glad to know that you had a pleasant stay. We hope you had a good time in The Hague and we look forward to welcoming you back in the future. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

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Other web-users rate our hotel

  • 1,202 reviews 9.1/10 Location
  • 1,191 reviews 6.3/10 Room
  • 931 reviews 8.6/10 Service
  • 24 reviews 8.7/10 WiFi
  • 763 reviews 8.8/10 Breakfast
  • 545 reviews 4.7/10 Comfort
  • 421 reviews 8.1/10 Cleanliness
  • 7 reviews 10/10 Sustainability

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