Novotel Den Haag City Centre Hotel 4 stars

Customer review rating 4.3/5 5,421 reviews

ALLSAFE approved hotel

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Novotel Den Haag City Centre
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+ 9 Services

Hotel extras

  • Central location, great for business and leisure

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel

  • Rooftop fitness for free, own parking upon availability

  • Modern and spacious rooms with sofa and minibar and family rooms

  • Wonderfull brasserie Gallery61

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Den Haag City Centre

Hofweg 5-7
2511 AA den haag

Tel: +31702039003

Fax: (+31)70/3562889

Check-in from 14h00

Check out up to 12h00


  • Den Haag Centraal :  Tram 2,3,4,6 SPUI

  • Den Haag Hollands Spoor :  Tram 1 CENTRUM

  • By plane

    AMSTERDAM SCHIPHOL At 40km / 25 miles

  • By plane

    ROTTERDAM At 25km / 15.63 miles

  • By boat

    HOEK VAN HOLLAND At 27km / 16.88 miles

  • By boat

    SCHEVENINGEN At 5km / 3.13 miles

  • By car

    CENTRUM At 1km / 0 miles

  • By train

    CENTRAAL STATION At 1km / 0.63 miles

  • By train

    HOLLANDS SPOOR At 1.5km / 0.94 miles

GPS :52.078383, 4.312146

Our accommodation(s)

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 when sharing a room with their parents or grandparents.

Our restaurants and bars


Type of cuisine: International

The chefs decorate their dishes with the finest flavours of local suppliers. And they rarely stay within the lines. At Gallery61, both the international dishes and the modern interior get an artsy twist.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed



Non contractual photo


Novotel Den Haag City Center has a welcoming and stylish bar where you can enjoy a drink and a snack. In addition to a range of beers, wines and soft drinks, we're also happy to mix you one of our special cocktails.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 90

  • Maximum capacity: 84 people

Find out more

Our guest reviews for
Novotel Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,421 reviews


TripAdvisor Rating 4.0/5

911 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located, Good stay, Good prices, great staff

Customer review rating 5.0/5

Hassan A. A. Families - 19/07/2021 Confirmed reviews ALL

It was Amazing

Dear Hassan Al A., Thank you very much for your lovely review. Great that you had an amazing stay with us. Looking forward to welcome you back. Warm regards, Ingrid van Eijk

Well located

Customer review rating 4.5/5

E. W. Couples - 19/07/2021 Confirmed reviews ALL

Not easy to find by car as the roads in the centre are confusing to the unknowing. The hotel is very well located right in the centre. Once the car is parked, no need to drive until departure. The energy in the hotel is friendly and welcoming. We enjoyed ourselves.

Dear E. W., Thank you very much. Your review makes me and the team very happy. Great that you enjoyed your time in our hotel in the heart of The Hague. I also would like to thank you for being a very loyal member for the Accor hotels. If you visit The Hague again I hope to welcome you back. Warm regards, Ingrid van Eijk


TripAdvisor rating 5.0/5

margieindh Business - 19/07/2021 TripAdvisor review

times in the hotel in July. Excellent stay but... Suggestion: remove the sticker on the mini fridge that says: we offer you complementary bottle of water because neither during my first stay nor during my second stay there was a both of water in the fridge.

Very comfortable stay in a central location in Den Haag

Customer review rating 5.0/5

B.b. Couples - 18/07/2021 Confirmed reviews ALL

We spent four days at the Novotel Den Haag City Centre. We felt truly welcomed by the staff, each of our little requests was immediately fulfilled, everyone went out of her or his way to make us "feel at home". Our room was very quiet, spacious enough, and comfortable and squeaky clean. The hotel location places it right in the centre of all activities in Den Haag. All in all, the right choice for a couple wanting to enjoy a few days in downtown Den Haag.

Dear B. B., Thank you very much for your kind words about our hotel and our team. Great that you "felt at home" during your stay. I will share your lovely review with the team. Looking forward to see you again sometimes. Warm regards, Ingrid van Eijk

Good location

Customer review rating 3.5/5

Anonymous Couples - 17/07/2021 Confirmed reviews ALL

You cannot succeed on good location alone. Advertised as a fully renovated hotel, but our shower was difficult to fully close and the result is persistent dripping. The quality of bed and pillows is very mediocre for a "Novotel" standard. The "holiday inn express" although perceived as a more of discount chain, has much better quality bedding/pillows. The wifi requires repeatedly to be logged on again and again, even though there is a "remember me" tick box, which doesn't function.

The location is perfect. Very central.

Customer review rating 5.0/5

Maria Solo - 17/07/2021 Confirmed reviews ALL

The location for me was just perfect. Very friendly employees. Clean rooms. Very organized place. This is my second stay in the hotel in the last 10 months and I definitely will choose this place again.

Dear Maria, Thank you very much for your wonderful review. I am glad that you had a lovely stay in our hotel. Looking forward to your next visit. Warm regards, Ingrid van Eijk

Super amazing

Customer review rating 5.0/5

R. E. Families - 15/07/2021 Confirmed reviews ALL

We liked it a million, especially the reception manager that welcomed us. She helped us in all possible ways

Dear E., Thank you very much. Your amazing review makes me and the team very happy. Great that you had such a good time during your stay. I will proudly share your kind words with the team. If you visit The Hague again I hope to welcome you back. Warm regards, Ingrid van Eijk

New, safe, comfortable

Customer review rating 5.0/5

Catharina Families - 14/07/2021 Confirmed reviews ALL

Our family enjoied the comfort of freshly renovated hotel, good enough breakfast & lunch. Friendly and helpful receptionist Romy! We will come again soon! Thank you very much!

Well located, it was a good stay

Customer review rating 3.5/5

Orathai Couples - 06/07/2021 Confirmed reviews ALL

Loved that it is right in the city centre of The Hague. Staff is very friendly and rooms are clean

Customer review rating 1.5/5

Anonymous Business - 04/07/2021 Confirmed reviews ALL

Bath towels had blood stains. Air Conditioner system is not an air conditioner and it’s false advertising. So hot couldn’t sleep. Asked for feather pillows. Didn’t get. If I’d have known I would have brought my own. Windows open but people yelling outside. Basically didn’t sleep. Total waste of money.

Thank you for sharing your experience. I understand that you had a very disappointing stay. For this I offer you my sincere apologies. I hope you will give us another chance and that we may welcome you back to our hotel in the future. Kind regards, Ingrid van Eijk

Not very special rooms or service

Customer review rating 2.5/5

Kevin D. B. Couples - 02/07/2021 Confirmed reviews ALL

Room was reserved true social deal and we had the voucher for 1 night with welkoms drink and breakfast at first the airconditioning dit not work and the fridge only made it warmer whit the highest temp of 27.5 degrees and outside it was 18 degrees so we had tu put the window open and it was located on a back Ally with a lot of noise true 6 o'clock I. The morning and then the city noises of tram and bus and cars begun the welkoms drink we dit also not get the breakfast was good for the covid time and the car parkibg was 30euros extra a day what was not informed when we bought the voucher so for sure not my best hotel experience

Dear Kevin de B., Thank you for your feedback. I am very sorry that your stay did not meet your expectations. For this I offer you my sincerest apologies. I will share your comments with the team, so they can learn from this. When you visit The Hague again I hope that you will give us another chance and that we may welcome you back. Kind regards, Ingrid van Eijk

Super location, lovely front desk staff!

Customer review rating 5.0/5

Rehan K. Families - 29/06/2021 Confirmed reviews ALL

We like the Novotel experience. The hotel is well located, staff is always smiling, housekeeping is friendly and nice, and plus one can get everywhere within minutes. My wife had some problems with the mattress quality and no spare was available but I had no problem. Very nice stay! A true 10.

good location... did not meet expectations though

Customer review rating 0.5/5

Neon R. Families - 26/06/2021 Confirmed reviews ALL

prior to booking, i checked with the hotel to see if i am able to park my car. I gave my car details and i was told i am able to park it there. my room didn't have any telephone... the beds were not available for the kids, even-though it was informed prior to the booking .. i was given the address of the parking place near by but which was never recognised in the navigation. so took some time identifying the parking facility. overall for a short weekend trip of 1 day, it didn't work out.

Dear Neon R., Thank you for your detailed feedback regarding your stay. I am very sorry that you had a disappointing experience, mainly because it was not possible to park your car in our parking and the sofa bed was not prepared. For this I would like to offer my sincerest apologies. I will share your review with the team, so they can learn from this and to improve our services. I hope that you will give us another chance and that we may welcome you back in the near future. Warm regards, Ingrid van Eijk

Well located, very clean, staff very friendly...

Customer review rating 5.0/5

Sf Families - 24/06/2021 Confirmed reviews ALL

Incredible place, beautiful hotel, well located, very nice breakfast, the room was very clean, it is perfect for families and pets and the best of the hotel is the staff, they are very friendly and always with a smile... We have really enjoyed it!!!

Customer review rating 5.0/5

Anonymous Business - 19/06/2021 Confirmed reviews ALL

As usual: home away from home! Glad to see staff safe and healthy. Family reunion;-)

Central location, clean rooms

Customer review rating 4.0/5

Anonymous Families - 14/06/2021 Confirmed reviews ALL

Very friendly staff. Family room not too large but adequate.

Great experience

Customer review rating 4.0/5

Herman H. Business - 08/06/2021 Confirmed reviews ALL

My overall experience was a great one. the Staff was excellent and very service-minded despite the COVID restrictions.

Great location

Customer review rating 4.0/5

Anonymous Families - 05/06/2021 Confirmed reviews ALL

After one year Corona challenge , it was do nice to visit a nice hotel again

Trully family hotel!

TripAdvisor rating 5.0/5

dhikazeal 09/03/2020 TripAdvisor review

We booked an executive suite room with a request of bathtub for our daughter. We used online check-in facility that the hotel offer and it was fast and convenient (Thank you Ms./Mrs. Linda & Team for the surprise prepared in our room! Really like it!). Everything was prepared when we arrived at the hotel. The room was not like the other reviewers said: for us it was nice and quite even though the hotel still under renovation. The breakfast was not that too many variant, but it's totally fine for three of us.

Thank you very much for your wonderful review. I am very happy that you liked the surprise that was prepared for you and that you had a great time in our hotel! I hope to welcome you again sometimes! Kind regards, Ingrid van Eijk


TripAdvisor rating 5.0/5

claudel982 Couples - 22/01/2020 TripAdvisor review

Lovely hotel in center of Den Haag. Ideally located. Public transports and taxi stand in front of the hotel. Nice lobby and bar/restaurant. Rooms are well equipped and very quiet (heard they are under renovation, looking forward to seeing the new setting). Helpful and very friendly staff. (Very convinient, although pricey, private parking in case you travel by car)

Thank you very much for your kind words about our staff and hotel! Great that you had an excellent stay. I am happy to inform you that we already have some new rooms ready. Looking forward to welcome you again. Warm regards, Ingrid van Eijk

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