Novotel Den Haag City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,108 reviews

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Novotel Den Haag City Centre - Image 1
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Hofweg 5-7, 2511 AA DEN HAAG, Netherlands

Description

Hotel extras

  • Restaurant/Brasserie Gallery61 with terrace in the historic Passage

  • Our hotel has been awarded the Greenkey Sustainability Quality Mark at Gold level

  • Rooftop fitness with a view over Het Binnenhof and The Hague

  • Private parking space based on availability, no hybrid, electric or LPG cars allowed

  • 2 children up to and including 15 years can stay and have breakfast for free

Our accommodation(s)

Hotel location

Novotel Den Haag City Centre

Hofweg 5-7
2511 AA DEN HAAG
Netherlands

GPS:52.078383, 4.312146

Telephone
Fax +31 70 356 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GALLERY61

The chefs decorate their dishes with the finest flavours of local suppliers. And they rarely stay within the lines. At Gallery61, both the international dishes and the modern interior get an artsy twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,108 reviews

TripAdvisor Rating  4.1/5  1,000 reviews

Customer review rating 5.0/5

Suresh Y. Business - Confirmed reviews ALL

Good location with nice service and courteous staff

Customer review rating 5.0/5

Bernard M. Business - Confirmed reviews ALL

I have been staying here for the last 2 months and the staff have made me feel very welcome and appreciated.

Thank you very much for your wonderful review and your kind words about our team and hotel. We are very happy that you chose our hotel for your two months stay. Our team takes pride in creating a welcoming environment, and it’s fantastic that the reception staff made you feel at home. Your appreciation for our sustainability efforts motivates us to keep improving our eco-friendly practices. We’re also delighted that as an ALL member, you found value in our loyalty program. Did you have a memorable time exploring The Hague’s vibrant surroundings? We would love to welcome you back on many more occasions. Warm regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 4.5/5

Edward E. Families - Confirmed reviews ALL

We had an amazing stay at Novotel Den Haag City Centre for the holidays. Great stay for a great value and wonderful service.

Thank you so much for sharing your experience and for the great rating. We’re really happy to hear that you had an amazing stay with us during the holidays and that you enjoyed the location, service and overall value. It’s always nice to know our team helped make your visit a pleasant one. We hope to have the pleasure of welcoming you and your family back again on a future trip. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 2.0/5

Ashley B. Families - Confirmed reviews ALL

The hotel is in a great location but they need to spend money on the rooms. The pillows must be from ikea and the heating did not work. Thankfully they brought a portable heater

Thank you for sharing your detailed feedback regarding your stay. We are happy that you liked our central location, which made exploring The Hague convenient for your family. That said, we sincerely apologize that your experience fell short in some areas. Your feedback about the room comfort has been noted, and we’ll review these aspects to ensure improvements. Despite these challenges, we’re thankful our team could assist promptly with the temporary heating solution during your stay. We’re nevertheless glad to know that you appreciated the cleanliness of our spaces during your stay. We hope that you will return in the future for a more enjoyable stay. Warm regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Customer review rating 5.0/5

Manal A. T. Families - Confirmed reviews ALL

I had a wonderful stay at Novotel Den Haag City Centre. The hotel is perfectly located, the room was clean and comfortable, and the staff were friendly, professional, and very helpful. Overall, a very pleasant and smooth experience, and I would gladly stay here again.

Thank you very much for your detailed and kind review. We’re delighted to hear that you had an excellent stay with us and that you enjoyed our location, the comfort of the room, and the friendliness of our team. At the same time, we truly appreciate your honest feedback regarding housekeeping. We’re sorry to hear that the cleanliness of your room did not meet expectations. This is certainly not the standard we aim for, and we will address your comments with our housekeeping team to ensure more consistent and thorough cleaning in the future. Thank you as well for your remarks about sustainability. We will look into how we can better communicate our initiatives to our guests. We’re very happy that you would gladly stay with us again, and we hope to welcome you back to Novotel Den Haag City Centre on your next visit. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

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Other web-users rate our hotel

  • 970 reviews 9.2/10 Location
  • 963 reviews 6.5/10 Room
  • 742 reviews 8.6/10 Service
  • 17 reviews 8.7/10 WiFi
  • 563 reviews 8.6/10 Breakfast
  • 444 reviews 4.9/10 Comfort
  • 386 reviews 8/10 Cleanliness
  • 125 reviews 8.2/10 Food

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