Mövenpick Hotel The Hague 4 stars

Customer review rating (ALL Rating) 4.6/5 138 reviews

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Description

Hotel extras

  • Green Globe Certified

  • Direct location in the heart of The Hague

  • Unique coffee and wine lounge with outdoor seating

  • Restaurant "by NOA" with Swiss, regional and international cuisine

  • Three multifunctional meeting rooms and in-house parking spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel The Hague

Paleisstraat 5
2514JA DEN HAAG
Netherlands

GPS:52.08227, 4.30771

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

by NOA | Restaurant

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Mövenpick signature dishes (reinterpreted) and grill and wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  138 reviews

TripAdvisor Rating  4.5/5  148 reviews

Certificate of excellence 2023

Best hotel in The Hague

TripAdvisor rating 5.0/5

HenkW164 Business - TripAdvisor review

I often travel to The Hague for business. Having tried most hotels in the city center, I found the Mōvenpick best suited for business travellers. Friendly staff, nicely decorated rooms, good food (albeit limited choice), quiet area right in the center opposite to the Kings palace. And I love the icecream stand at the reception. Two comments (1) extend the menu of the restaurant (2) improve on administration i.e. speed up check in/out. Keep the rest the same.

Dear Henk, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. Great that you rate us as the best hotel in The Hague. Thank you for sharing some improvements points. I will discuss this with my team. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Excellent stay

Customer review rating 4.5/5

Fiona Friends - Confirmed reviews ALL

Well located hotel, lovely room, friendly staff, good breakfast.

Dear Fiona W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel The Hague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dimitri Kalaitzis General Manager

Good, but could be better

Customer review rating 3.5/5

Paul Couples - Confirmed reviews ALL

This is not our first stay here as a couple. I have to say that we felt pushed out by loud noisy cruise groups. And once again breakfast was lacking in both quality and quantity. The dinner menu hasn't changed for several years either. We have given feedback about breakfast on previous occasions but this does not appear to have been addressed. We were disturbed on one occasion in our room, do not disturb displayed, by cleaning staff wanting to deep clean the sofa. Not acceptable. The sofa was later cleaned whilst we were out, leaving it damp. The rooms are still lovely, but the kindness and enthusiasm of the staff appears to have waned a bit. We will probably be looking elsewhere in The Hague for our next stay.

Dear Paul R., We very much appreciate your comments regarding your stay at the Mövenpick Hotel The Hague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dimitri Kalaitzis General Manager

Accor Sucks

TripAdvisor rating 1.0/5

ynguy TripAdvisor review

Dear GM, when walking in as a non resident to have a glass of wine. I encountered a non staffed, totally deserted, bar. After a few minutes a staff member appeared and "poured" (automated) me an Chardonnay. Funnily enough he had to punch the button twice. If this portion controlled automated system was calibrated correctly.One only needs to hit the button once but I am digressing. After having finished my glass I wanted to pay. No staff member was present.After a few minutes I wandered and also FO staff had vanished. A guest was searching for staff. He went to the restaurant and asked the Viking reps if they were reception staff. Meanwhile I was still waiting. No one in the restaurant to be seen either. After 5 minutes waiting for staff to appear. I disappeared. What a s**t show. Sunday afternoon and staff is having a looooong break. A 4 star hotel always needs to have staff present. Are you taking notice GM?

Dear Guest, Thank you for bringing this matter to my attention. I apologize for the disappointing experience you had at our bar. Your feedback is invaluable in helping us improve our services. Rest assured, I will investigate this issue thoroughly with our management team to understand what caused the lapse in staffing and why our usual standards were not met during your visit. As a 4-star establishment, we understand the importance of having attentive staff present at all times to ensure our guests receive the service they deserve. Please accept my sincere apologies for any inconvenience this may have caused you. We are committed to addressing this issue promptly to prevent it from happening again in the future. If there is anything else I can assist you with or if you would like to provide further details about your experience, please do not hesitate to contact me directly. Thank you for your understanding and for bringing this matter to my attention. Kind regards, Dimitri Kalaitzis - General Manager Mövenpick Hotel The Hague

Perfect hotel

Customer review rating 5.0/5

Koenraad Couples - Confirmed reviews ALL

Everything is perfect! We have been here twice now, and we love it. It is quiet, we sleep so well here. The rooms are perfect and the people that work here are great and very nice.

Dear Koenraad Rodbjartson H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel The Hague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dimitri Kalaitzis General Manager

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Other web-users rate our hotel

  • 537 reviews 9.3/10 Location
  • 610 reviews 8.8/10 Room
  • 417 reviews 8.1/10 Service
  • 392 reviews 8.5/10 Comfort
  • 319 reviews 8.2/10 Breakfast
  • 171 reviews 9.7/10 Vibe
  • 167 reviews 8.7/10 Cleanliness
  • 125 reviews 8.3/10 Amenities

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