Mövenpick Hotel The Hague 4 stars

Customer review rating (ALL Rating) 4.7/5 443 reviews

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Mövenpick Hotel The Hague - Image 1
Mövenpick Hotel The Hague - Image 2
Mövenpick Hotel The Hague - Image 3
Mövenpick Hotel The Hague - Image 4
Paleisstraat 5, 2514JA DEN HAAG, Netherlands

Description

Hotel extras

  • Green Globe Certified

  • Direct location in the heart of The Hague

  • Unique coffee and wine lounge with outdoor seating

  • Restaurant "by NOA" with Swiss, regional and international cuisine

  • Three multifunctional meeting rooms and in-house parking spaces

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

CLASSIC ROOM, queen-size bed

Photo out of - CLASSIC ROOM, queen-size bed

Enjoy the comfortable queen-size bed with Fairtrade bedding in our 21 to 22 sqm Classic rooms. The spacious bathroom is equipped with walk-in rain shower and modern toiletries.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Our 28 to 29 sqm Classic rooms offer two comfortable twin beds with Fairtrade bedding. The spacious bathroom is equipped with walk-in rain shower and modern toiletries.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Our Executive rooms feature a private balcony with enchanting views. Relax in your king-size bed with Fairtrade linens and enjoy the spacious bathroom with ground-level rain shower and modern toiletries.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our Executive rooms feature a private balcony with enchanting views. Relax in your queen-size bed with Fairtrade linens and enjoy the spacious bathroom with ground-level rain shower and modern toiletries.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Pay per view channel(s)
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Soundproof Movenpick SLEEP rooms: 35 to 39 sqm in size, equipped with blackout curtains. Located in quiet areas of the hotel. YouBed mattresses that adapt to body weight, body shape and sleeping position.

Max. number of persons
2
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

JUNIOR SUITE BALCONY, king-size bed

Photo out of - JUNIOR SUITE BALCONY, king-size bed

Make your stay extra special and enjoy the beautiful view from your own balcony from our junior suite. The 42.5 sqm rooms are equipped with a king size bed and spacious bathroom.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Hotel The Hague

Paleisstraat 5
2514JA DEN HAAG
Netherlands

GPS:52.08227, 4.30771

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 72 rooms
  • One room for people with reduced mobility
  • 12 connecting rooms
  • 72 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Turkish

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge
  • Breakfast à la carte Additional charge

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Bicycles with children''s seats
  • Children''s TV Channels

Well-being

Fitness center

Fitnesscenter

  • On site

Sports and leisure

Jogging track

  • Nearby

Bike rack facilities Additional charge

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 31 parking spaces
  • Parking opened 24/7

  • Parking pricing: 32.5 EUR 32.5 EUR Per day

Services & equipment

  • Intercom
  • Electric car recharging units 22 kVA

BY NOA RESTAURANT

Photo out of - BY NOA RESTAURANT

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Movenpick signature dishes, reinterpreted and grill and wine list.

Cooking style
International
Chef name
Hans Weber
Capacity
58
Accessibility
Accessible service
Paleisstraat 5, 2514JA Den Haag, Netherlands
Telephone +31 70 337 3737
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
  • -
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Friday
  • -
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Saturday
  • -
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Sunday
  • -
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Musical Entertainment
  • Private lounge

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Movenpick signature dishes, reinterpreted and grill and wine list.

Sit back and enjoy a cup of freshly brewed Movenpick coffee or a fine Movenpick wine. The Coffee and Wine Lounge will spoil you with drinks and delicious snacks. Adjacent you will find an outdoor terrace with 35 seats.

First thing in the morning you will be greeted by a fragrant cup of coffee and a daily changing buffet and a selection of hot dishes à la carte. Whether sweet or savory, with us you will find everything for your successful start to the day.

Start your day actively in the morning or leave the stress of everyday life behind you in the evening with a training session. Our gym is fully equipped with treadmills, weight machines and dumbbells for men and women.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  443 reviews

Customer review rating 5.0/5

Mehanaz A. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Richard R. Friends - Confirmed reviews ALL

Customer review rating 2.5/5

Zahmuwl A. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Bronwen M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Markus H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Richard R. Friends - Confirmed reviews ALL

The staff was exemplary. Friendly, professional and helpful

Customer review rating 2.5/5

Zahmuwl A. Business - Confirmed reviews ALL

I stayed in room 303 and unfortunately my trousers were permanently damaged by the iron provided in the room. When I turned on the iron and used it, it appeared to be dirty and left a black stain on my trousers. I tried washing them after returning home, but the stain did not come out. I am disappointed that the condition of the iron was not checked, as this resulted in permanent damage to my clothing. I would appreciate the hotel looking into this and check the irons and remove the one has dirty base.

Customer review rating 4.5/5

Bronwen M. Business - Confirmed reviews ALL

My only complaint is the wuality of lighting in the rooms (bedroom & bathroom). It is far too dark.

Customer review rating 4.5/5

Markus H. Business - Confirmed reviews ALL

all good

Customer review rating 5.0/5

Rachael H. Business - Confirmed reviews ALL

excellent location, great amenities and very comfortable room. Only feedback I have is that the room was a little dark, some additional lighting would have been welcomed.

Customer review rating 4.5/5

Hendrikus J. Business - Confirmed reviews ALL

enjoyed the room and the gym as well as the service in the restaurant.

Customer review rating 4.5/5

Isidora S. Couples - Confirmed reviews ALL

The hotel is located in the center, but in a quiet and peaceful street, easy to find/get to. The room was spacious, comfortable, with lots of light and a good atmosphere. It is very clean and, above all, chic.

Dear Isidora S., Thank you for your thoughtful feedback regarding your recent stay at Mövenpick Hotel The Hague. We are delighted to learn that you appreciated our prime location, spacious and comfortable rooms, as well as the cleanliness and ambiance of our hotel. Your kind words inspire our team to continually strive for excellence in providing a pleasant experience for our guests. We look forward to welcoming you back in the future for another enjoyable visit. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 1.0/5

Paolo D. Business - Confirmed reviews ALL

Very cold room, and despite I have asked the receptionist to take action when I was back on my second night the room temperature was still 19.5-20.0

Dear Paolo D., Thank you for your feedback regarding the temperature of your room. I regret to hear that your experience did not meet your expectations. Your comments have been noted, and we will use them to improve our services in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.0/5

Timothy E. Couples - Confirmed reviews ALL

The junior suite was stylish and very comfortable with a huge terrace. The area was right in the heart of the city but very quiet so a perfect place to stay. Breakfast was of a very high quality and the restaurant had a relaxed and calm atmosphere. I would definitely stay here again but there were some areas where the management fell short. All the staff were smart and friendly however whether through staff cut backs or poor planning service fell short. On arrival there was only one person on reception and we had to wait in the bar area for 30 minutes to be checked in not a great first impression. The bar was not manned both times we went you would just stand around and then have to look for someone.On checking out nobody was on reception and we waited for about 5 minutes before a person came back from outside the hotel. In the restaurant breakfast was pretty quiet however on the last morning it was busy with a Viking cruises party - there appeared to be lack of planning and the buffet was very empty.Another day we saw a couple come off the street for breakfast and wanted to order off the A La Carte but waited and waited for someone to take their order they got themselves some coffee and waited some more eventually one went to reception and was told someone would be with them shortly they then waited some more then left. With a little more attention to these details this would be 10 out of 10 hotel.

Dear Timothy E., Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel The Hague. We are pleased to hear that you found our junior suite stylish and comfortable, and that you appreciated our prime location and high-quality breakfast. However, I sincerely apologize for the inconveniences you encountered during your check-in and check-out processes. It is disheartening to learn that our staffing levels did not meet your expectations, leading to delays. We strive to provide prompt and efficient service, and I regret that you experienced otherwise. Your comments regarding the bar service and breakfast buffet during peak times have been duly noted, and we will take them into consideration as we continually seek to improve our guest experience. We appreciate your kind words and hope you will consider staying with us again, allowing us the opportunity to provide you with a flawless experience. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Vipin V. Families - Confirmed reviews ALL

great experience. i think this is 4th 0r 5th stay here in the last 2 years

Dear Vipin V., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back for your future stays. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Simon L. Families - Confirmed reviews ALL

This hotel is in a fantastic location right in the central district of The Hague. The hotel has a modern vibe, the bedrooms are well furnished and the bathrooms excellent with a generous walk in shower. The staff were extremely friendly and helpful both at reception and in the dining room. The evening menu offered good tasty choices from an Italian based menu. I would definitely stay here if visiting The Hague.

Dear Simon L., Thank you for your kind feedback regarding your recent stay at Mövenpick Hotel The Hague. We are delighted to hear that you enjoyed our prime location, modern ambiance, and well-appointed accommodations. It is especially gratifying to know that our staff provided you with friendly and helpful service, as we strive to create memorable experiences for our guests. We appreciate your compliments on our dining options and look forward to welcoming you back on your next visit to The Hague. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Avra S. Business - Confirmed reviews ALL

I was very happy with my choice of Movenpick hotel, which was a beautiful stay in a central but very quiet location --ideal for a business traveller. I loved the room and the staff at the service desk were ultra helpful and friendly. I liked the overall cozy and serene atmosphere and would love to go again and recommend it to friends. I do however have an issue to report and would like to do this privately, in order to not deter other potential customers from booking. I hope that the hotel management can deal with the problem. My problem was with the hotel temperature, which kept dropping to 20.5-21.00C with or without the AC on. It was very cold for the end-of August. I repeatedly raised the issue with the hotel staff, who tried to address it with the hotel engineers (so I was told), but all my 4 nights at the hotel were very cold and taking a shower in the morning was a problem. In the end, I was sent a heater in the room, which made my final day better. I noticed that this might be a hotel climate policy but there are people who simply can't stand this cold and we should have been warned in advance before one books their stay at the Movenpick Hague. I felt so cold in the room and coming from a heatwave of 40C in Athens, this was a shock to my system!

Dear Avra S., Thank you for taking the time to share your experience at Mövenpick Hotel The Hague. We are pleased to hear that you enjoyed the serene atmosphere and found our staff to be helpful and friendly. Your positive feedback regarding the central location and cozy ambiance is greatly appreciated. We acknowledge your concerns regarding the room temperature during your stay. It is unfortunate that the temperature did not meet your comfort levels, and we appreciate your understanding while our staff attempted to address the situation. We strive to maintain a pleasant environment for all our guests, and your comments regarding the climate policy will certainly be taken into consideration as we continually seek to enhance our services. We regret that this aspect of your stay impacted your experience and will reflect on how we can better communicate our policies in the future. Thank you for your recommendation and for choosing to stay with us. We hope to welcome you back soon. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.0/5

John H. Couples - Confirmed reviews ALL

The stay was generally very good. Reception staff were excellent, and also promptly got the noisy air conditioning improved. The one time we used the bar, the member of staff was very pleasant. Breakfast was generally good, apart from on the Wednesday when there was no member of staff around at approximately 9:30am, for at least ten minutes as we arrived for breakfast, when there was no cutlery, milk, or bowls, and the fridge was empty.

Dear John H., Thank you for your positive feedback regarding your recent stay at Mövenpick Hotel The Hague. We are pleased to hear that our reception team provided excellent service and that your concerns about the air conditioning were addressed promptly. We sincerely apologize for the lapse in service during breakfast on Wednesday, as it is our standard to have staff available at all times to ensure a seamless experience. Your comments regarding the availability of cutlery, milk, and bowls have been noted, and we appreciate your understanding. Thank you once again for your feedback and for choosing to stay with us. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Sherif S. Families - Confirmed reviews ALL

Experience tres positive

Cher Sherif S., Nous vous remercions sincèrement pour vos commentaires positifs et sommes ravis d'apprendre que votre expérience au Mövenpick Hotel The Hague a été très agréable. Vos retours sont précieux pour nous. Cordialement, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Alma Z. Couples - Confirmed reviews ALL

The people working there just elevated the experience. It's a great hotel in a wonderful location but the staff made all the difference, just a lovely experience that made coming back to the hotel feel like home.

Dear Alma Z., Thank you for your kind words regarding our staff and the overall experience you had at our hotel. We take great pride in providing exceptional service and creating a welcoming atmosphere for our guests. We look forward to welcoming you back in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Mykola I. Families - Confirmed reviews ALL

We had a wonderful stay at this hotel! We absolutely loved the beautiful design and the warm, attentive service. Everyone was incredibly polite and welcoming, and the housekeeping was excellent as well. A special thank you to the whole Mövenpick team for making our stay extra memorable for our son - surprising him with chocolate and ice cream was such a lovely touch and made him very happy! We truly appreciated it and would be happy to come back.

Dear Mykola I., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our hotel's design, as well as the attentive service provided by our dedicated team. It is wonderful to know that your son enjoyed the surprise treats, and we are glad we could contribute to your memorable experience. We look forward to welcoming you and your family back in the future for another delightful stay. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Vany L. Families - Confirmed reviews ALL

We had a very comfortable stay at Mövenpick Hotel The Hague. The family room was spacious and convenient, and the in-room facilities were excellent. I also really appreciated the well-equipped gym, as it allowed me to keep up with my workouts during our stay. Overall, we were very satisfied with all the facilities. Another highlight was the staff at the reception. Everyone was incredibly friendly and welcoming, which made us feel comfortable and well looked after as guests. The only downside was the parking, as it was quite expensive. However, we understand that parking fees are generally high around the city centre of The Hague. At least we could park our car close to the hotel, which was very convenient, especially when travelling as a family. Overall, we had a lovely stay and would happily return!

Dear Vany L., Thank you for sharing your positive experience at Mövenpick Hotel The Hague. We are delighted to learn that you found our family room spacious and the in-room facilities to your satisfaction. It is also gratifying to know that our gym met your workout needs during your stay. We appreciate your kind words regarding our reception staff. Their dedication to providing friendly and welcoming service is truly commendable and enhances the overall guest experience. Regarding your feedback on parking, we understand that it can be a concern for our guests. The costs associated with parking in the city center are indeed reflective of the location, and we are pleased to know that you found the proximity to the hotel convenient for your family's needs. We look forward to welcoming you back for another lovely stay in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Robert P. Couples - Confirmed reviews ALL

2 night stay in The Hague. Central location close to all we wanted to see. Clean comfortable room and a lovely breakfast. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

Dear Robert P., Thank you for your kind words regarding your recent stay at Mövenpick Hotel The Hague. We are delighted to hear that you enjoyed our central location, comfortable accommodations, and the breakfast offerings. Your recommendation means a great deal to us. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Friendly andcattentive staff who were very helpful throughout my stay

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found our hotel comfortable, clean, and well-located. It is wonderful to know that our staff made a positive impact on your stay. We look forward to welcoming you back in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Other web-users rate our hotel

  • 601 reviews 9.4/10 Location
  • 725 reviews 8.5/10 Room
  • 578 reviews 8.8/10 Service
  • 422 reviews 8.2/10 Comfort
  • 338 reviews 8.1/10 Breakfast
  • 188 reviews 8.6/10 Cleanliness
  • 173 reviews 9.6/10 Vibe
  • 122 reviews 7.9/10 Amenities

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