Mövenpick Hotel The Hague 4 stars

Customer review rating (ALL Rating) 4.7/5 495 reviews

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Mövenpick Hotel The Hague - Image 1
Mövenpick Hotel The Hague - Image 2
Mövenpick Hotel The Hague - Image 3
Mövenpick Hotel The Hague - Image 4
Paleisstraat 5, 2514JA DEN HAAG, Netherlands

Description

Hotel extras

  • Green Globe Certified

  • Direct location in the heart of The Hague

  • Unique coffee and wine lounge with outdoor seating

  • Restaurant "by NOA" with Swiss, regional and international cuisine

  • Three multifunctional meeting rooms and in-house parking spaces

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

CLASSIC ROOM, queen-size bed

Photo out of - CLASSIC ROOM, queen-size bed

Enjoy the comfortable queen-size bed with Fairtrade bedding in our 21 to 22 sqm Classic rooms. The spacious bathroom is equipped with walk-in rain shower and modern toiletries.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Our 28 to 29 sqm Classic rooms offer two comfortable twin beds with Fairtrade bedding. The spacious bathroom is equipped with walk-in rain shower and modern toiletries.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Our Executive rooms feature a private balcony with enchanting views. Relax in your king-size bed with Fairtrade linens and enjoy the spacious bathroom with ground-level rain shower and modern toiletries.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our Executive rooms feature a private balcony with enchanting views. Relax in your queen-size bed with Fairtrade linens and enjoy the spacious bathroom with ground-level rain shower and modern toiletries.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Pay per view channel(s)
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Soundproof Movenpick SLEEP rooms: 35 to 39 sqm in size, equipped with blackout curtains. Located in quiet areas of the hotel. YouBed mattresses that adapt to body weight, body shape and sleeping position.

Max. number of persons
2
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

JUNIOR SUITE BALCONY, king-size bed

Photo out of - JUNIOR SUITE BALCONY, king-size bed

Make your stay extra special and enjoy the beautiful view from your own balcony from our junior suite. The 42.5 sqm rooms are equipped with a king size bed and spacious bathroom.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Hotel The Hague

Paleisstraat 5
2514JA DEN HAAG
Netherlands

GPS:52.08227, 4.30771

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 72 rooms
  • One room for people with reduced mobility
  • 12 connecting rooms
  • 72 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Turkish

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge
  • Breakfast à la carte Additional charge

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Bicycles with children''s seats
  • Children''s TV Channels

Well-being

Fitness center

Fitnesscenter

  • On site

Sports and leisure

Jogging track

  • Nearby

Bike rack facilities Additional charge

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 31 parking spaces
  • Parking opened 24/7

  • Parking pricing: 32.50 € 32.5 EUR Per day

Services & equipment

  • Intercom
  • Electric car recharging units 22 kVA

BY NOA RESTAURANT

Photo out of - BY NOA RESTAURANT

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Movenpick signature dishes, reinterpreted and grill and wine list.

Cooking style
International
Chef name
Hans Weber
Capacity
58
Accessibility
Accessible service
Paleisstraat 5, 2514JA Den Haag, Netherlands
Telephone +31 70 337 3737
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
  • -
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Friday
  • -
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Saturday
  • -
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Sunday
  • -
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Musical Entertainment
  • Private lounge

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Movenpick signature dishes, reinterpreted and grill and wine list.

Sit back and enjoy a cup of freshly brewed Movenpick coffee or a fine Movenpick wine. The Coffee and Wine Lounge will spoil you with drinks and delicious snacks. Adjacent you will find an outdoor terrace with 35 seats.

First thing in the morning you will be greeted by a fragrant cup of coffee and a daily changing buffet and a selection of hot dishes à la carte. Whether sweet or savory, with us you will find everything for your successful start to the day.

Start your day actively in the morning or leave the stress of everyday life behind you in the evening with a training session. Our gym is fully equipped with treadmills, weight machines and dumbbells for men and women.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  495 reviews

Customer review rating 4.0/5

Rena P. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Thanh H. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Frederic D. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Daniel D. Solo - Confirmed reviews ALL

Dear Daniel D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and found our staff to be friendly. However, we understand your concerns about wheelchair accessibility and the limitations it posed during your visit. Your comments are invaluable, and we will certainly take them into consideration as we strive to enhance our guest experience. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Janice S. Business - Confirmed reviews ALL

Dear Janice S., Thank you for your kind words regarding your recent stay with us. We are delighted that you appreciated our prime location and the welcoming demeanor of our team. Your continued patronage is greatly valued, and we look forward to welcoming you back soon. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Thanh H. Families - Confirmed reviews ALL

I had a wonderful stay at this hotel. The location is excellent, offering easy access to nearby attractions and amenities. What stood out most was the hotel's customer-oriented approach, with attentive and thorough service throughout my stay. The staff were consistently friendly, welcoming, and eager to help, making the overall experience both comfortable and enjoyable.

Customer review rating 4.5/5

Frederic D. Families - Confirmed reviews ALL

We enjoyed a weekend in The hague Mövenpick hotel. The hotel benefits from a top location, just two minutes away from the Royal Palace. The hotel is modern, stylish. The rooms are comfortable and very well equipped with contemporary furniture. The hotel offers underground parking with electric plug in spots. Professional and friendly welcome. Good quality breakfast. We recommend and will come again.

Customer review rating 2.0/5

Daniel D. Solo - Confirmed reviews ALL

Lovely hotel and friendly staff. Wheelchair accessibility is a struggle. The lift in the front must be operated by an employee and greatly limits the sense of freedom traveling. The staff is quick to assist but not being able to freely come or go would prevent me from staying here again.

Dear Daniel D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and found our staff to be friendly. However, we understand your concerns about wheelchair accessibility and the limitations it posed during your visit. Your comments are invaluable, and we will certainly take them into consideration as we strive to enhance our guest experience. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Janice S. Business - Confirmed reviews ALL

A great location and always an inviting team. We look forward to our stays in this hotel often. The staff are all warm and welcoming.

Dear Janice S., Thank you for your kind words regarding your recent stay with us. We are delighted that you appreciated our prime location and the welcoming demeanor of our team. Your continued patronage is greatly valued, and we look forward to welcoming you back soon. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Neill C. Business - Confirmed reviews ALL

Nice hotel, nice restaurant Add a kettle to the rooms and it’s be perfect

Dear Neill C., Thank you for your kind words regarding our staff, location, and restaurant. We are pleased to hear that you enjoyed your stay. Your suggestion about adding kettles to the rooms is appreciated and will be considered for future enhancements. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Arthur B. Business - Confirmed reviews ALL

A lovely hotel with modern and convenient rooms. Not to mention the fantastic staff. I stayed here for the second time this year, and there's nothing negative about this hotel. It's one of those places where you regret not booking a few days longer. As a platinum member at ALL Accor, I was upgraded to a lovely room, and I was surprised by the warm welcome and excellent service from the staff. Keep it up, guys,

Dear Arthur B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel to be a gem in the heart of The Hague and that our modern rooms and attentive staff contributed to your positive experience. It is always rewarding to receive such feedback, especially from our valued platinum members at ALL Accor. We appreciate your loyalty and look forward to welcoming you back for an extended stay in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Philip C. Couples - Confirmed reviews ALL

Staff very pleasent, very clean accomodation, very comfortable

Dear Philip C., Thank you for your kind words regarding your stay at Mövenpick Hotel The Hague. We are delighted to hear that you found our staff pleasant, the accommodations clean, and your overall experience comfortable. Your feedback is greatly appreciated. Goodbye and best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Anne M. Couples - Confirmed reviews ALL

Excellent location. Very quiet. Good breakfasts and helpful staff

Dear Anne M., Thank you for your kind words regarding your stay with us. We are pleased to hear that you enjoyed our excellent location, peaceful atmosphere, and the quality of our breakfasts, as well as the assistance provided by our staff. Your feedback is greatly appreciated. Goodbye and best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.0/5

Yann D. Business - Confirmed reviews ALL

Parking place is hell expensive and the breakfast is also quite expensive for such a buffet.

Dear Yann d., Thank you for your positive remarks regarding the comfort of our hotel. We acknowledge your concerns about the parking and breakfast pricing and appreciate your feedback, which is valuable for our continuous improvement. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.0/5

Rachel L. Families - Confirmed reviews ALL

We enjoyed our stay, but didn't like the fact that the rooms and the breakfast room were cold. Also, the rooms hadn't been serviced when we returned on the second day at around 2 p.m.

Dear Rachel L., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your time with us. Your comments about the room temperature and housekeeping service have been noted, and we appreciate your insights as they help us improve our guest experience. Goodbye and best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Abdulaziz A. Couples - Confirmed reviews ALL

Welcoming & cooperative staff , cleanliness & comfort of the room

Dear Abdulaziz A., Thank you for your kind words regarding our location, staff, and the cleanliness and comfort of your room. We are delighted to hear that you had an excellent experience at our hotel. Your feedback is greatly appreciated. Goodbye and best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Frank J. Couples - Confirmed reviews ALL

We have been here already a few times before, we enjoy the comfort and its staff

Dear Frank J., Thank you for your kind words regarding your stay. We are delighted to hear that you appreciate our location and the comfort we provide. It is always a pleasure to welcome returning guests, and we look forward to your next visit. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 2.5/5

Hilary C. Couples - Confirmed reviews ALL

We have been regular visitors to this hotel for several years and always choose it as its friendly, quiet and well located. On this occasion we’re noticed that things had changed and we were disappointed with a few things. The most important problem was that the bed was not made properly! The bottom sheet on the bed was not tucked in but merely placed on the mattress and all bunched up at the bottom of the bed. This made the first nights sleep very uncomfortable as the sheet kept gathering up and coming off meaning you were actually sleeping on the actual mattress. Stupidly we thought this would be corrected when we had housekeeping the following day but it must have been the same person as the bed was made in the same way on for the second night. We paid for a 4 star hotel and expected a properly made bed and do not expect to have to make it and fit sheets properly ourselves. The next morning we spoke to a very nice lady on reception and showed her the photographs we had taken. She entirely agreed with us and said she would tell housekeeping. When we returned that afternoon the bed was made properly and so we eventually had a proper sleep on our final night. The second thing we noticed also was a lack of staff in the hotel bar. Having waited a while and no one appeared I had to go to reception to ask if they could get someone to come and serve us and they said they would message one of their colleagues to ask them to come through. As no one appeared the gentleman on reception was obviously aware of this and he therefore had to come through himself and serve our drinks for which we were grateful. There appear to be new hotels opening in the city and I just think that little things like these incidents will make us think again before we book our break next autumn.

Dear Hilary C., Thank you for sharing your recent experience at Mövenpick Hotel The Hague. We sincerely appreciate your loyalty and the feedback regarding your stay. It is regrettable to hear about the issues you encountered with the bed linens and the service at our bar. We understand that a well-made bed is essential for a comfortable stay, and it is disappointing to learn that our housekeeping did not meet the expected standards during your visit. We take such feedback seriously and will ensure that our team is reminded of the importance of attention to detail in their work. Additionally, your comments regarding the bar service have been noted. We strive to provide a seamless experience for our guests, and it is unfortunate that the staff availability did not meet your expectations on this occasion. Your feedback is invaluable in helping us improve our services, and we hope to welcome you back in the future, providing you with the quality experience you have come to expect from us. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Marie S. Friends - Confirmed reviews ALL

Absolutely excellent, firstly Fidencio at reception was most pleasant and gave me detailed info on Trams and eating out….. breakfast good selection, beds and pillows top class , shower big and warm…… I would recommend this hotel to friends….

Dear Marie S., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, the breakfast selection, and the comfort of our beds and showers. Your kind words about our staff, especially Fidencio, are greatly appreciated. We look forward to welcoming you and your friends in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.0/5

Remi H. Business - Confirmed reviews ALL

Beautiful and very comfortable room, I've never seen such a good curtains. The only reason I don't give it 10/10 is the loud ventilation that you can't completely switch off.

Dear Remi H., Thank you for your kind words about our hotel and staff. We are pleased to hear that you enjoyed your room. We acknowledge your feedback regarding the ventilation system and appreciate your understanding. We aim to provide a comfortable experience for all our guests. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Mehanaz A. Couples - Confirmed reviews ALL

It's a perfect location to walk around, parking was a plus, the staff are friendly and the room, bathroom is nicely designed with the right amenities. My 2nd time & won't be my last!

Dear Mehanaz A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the quality of our breakfast. Your positive feedback motivates our team to keep delivering exceptional service. Goodbye and best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Richard R. Friends - Confirmed reviews ALL

The staff was exemplary. Friendly, professional and helpful

Dear Richard R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our central location, comfort, and exemplary service from our staff. Your kind words motivate us to continue providing a memorable experience for all our guests. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 2.5/5

Zahmuwl A. Business - Confirmed reviews ALL

I stayed in room 303 and unfortunately my trousers were permanently damaged by the iron provided in the room. When I turned on the iron and used it, it appeared to be dirty and left a black stain on my trousers. I tried washing them after returning home, but the stain did not come out. I am disappointed that the condition of the iron was not checked, as this resulted in permanent damage to my clothing. I would appreciate the hotel looking into this and check the irons and remove the one has dirty base.

Dear Zahmuwl A., Thank you for sharing your experience during your stay with us. I sincerely regret to hear about the unfortunate incident involving the iron in your room. The condition of in-room amenities is of utmost importance to us, and we strive to ensure that they are maintained to the highest standard. I appreciate your feedback regarding the issue you faced, and I will ensure that our housekeeping and maintenance teams are made aware of the situation to prevent similar occurrences in the future. Your comfort and satisfaction are our priorities, and we are committed to providing the best possible experience for our guests. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back to Mövenpick Hotel The Hague. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Bronwen M. Business - Confirmed reviews ALL

My only complaint is the wuality of lighting in the rooms (bedroom & bathroom). It is far too dark.

Dear Bronwen M., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our location, room quality, and breakfast offerings. We acknowledge your comments about the lighting in the rooms and will take them into consideration for future enhancements. Best regards, Dimitri Kalaitzis Cluster General Manager

Other web-users rate our hotel

  • 605 reviews 9.4/10 Location
  • 735 reviews 8.5/10 Room
  • 596 reviews 8.7/10 Service
  • 432 reviews 8.3/10 Comfort
  • 347 reviews 7.9/10 Breakfast
  • 191 reviews 8.3/10 Cleanliness
  • 180 reviews 9.6/10 Vibe
  • 125 reviews 8.3/10 Amenities

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