Mövenpick Hotel The Hague 4 stars

Customer review rating (ALL Rating) 4.8/5 117 reviews

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Paleisstraat 5, 2514JA DEN HAAG, Netherlands

Description

Hotel extras

  • Green Globe Certified

  • Direct location in the heart of The Hague

  • Unique coffee and wine lounge with outdoor seating

  • Restaurant "by NOA" with Swiss, regional and international cuisine

  • Three multifunctional meeting rooms and in-house parking spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel The Hague

Paleisstraat 5
2514JA DEN HAAG
Netherlands

GPS:52.08227, 4.30771

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BY NOA RESTAURANT

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Movenpick signature dishes, reinterpreted and grill and wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  117 reviews

TripAdvisor Rating  4.5/5  184 reviews

Certificate of excellence 2025

Customer review rating 2.5/5

Baily S. Business - Confirmed reviews ALL

Breakfast was very disappointing, quality has gotten worse over my last few visits.

Dear Baily S., Thank you for your feedback regarding the breakfast experience. We regret to hear that it did not meet your expectations during your recent visit. Your comments will be taken into consideration as we continually strive to improve our offerings. Goodbye and best regards, Mövenpick Hotel The Hague

Customer review rating 5.0/5

Han P. Families - Confirmed reviews ALL

Thank you for treating me and my family so well. Big applaus to Julang, Stafano and Alba to make me feel so comfortable staying there. Your kindness and generosity make us feel warm.

Dear han p., We very much appreciate your comments regarding your stay at the Mövenpick Hotel The Hague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dimitri Kalaitzis General Manager

Customer review rating 4.5/5

Tomas M. Business - Confirmed reviews ALL

Repeated stay and although this time without an upgrade :(, I did not leave disappointed.

Dear Tomas M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel The Hague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dimitri Kalaitzis General Manager

Customer review rating 4.5/5

Sue R. Couples - Confirmed reviews ALL

Huge, very comfortable room with a lovely breakfast. A bit more lighting in the room would have been nice, it was a bit dark.

Dear Sue R., We very much appreciate your comments regarding your stay at the Mövenpick Hotel The Hague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dimitri Kalaitzis General Manager

Poorest service imaginable

TripAdvisor rating 1.0/5

Alina M TripAdvisor review

The only positive was the room: spacious, with a great balcony and nice view. The service, however, was appalling. After a five-hour drive from Luxembourg, I was told at check-in that I hadn’t paid, even though I had. I showed proof not once, not twice, but three times during the weekend, yet at check-out, they still claimed I hadn’t paid. No apology, no professionalism, no commercial gesture whatsoever. On top of this, I paid €60 for two days of parking. I know parking in den Haag is expensive so fine but this just added to the fact that the reception staff was the rudest and most unprofessional I ever met. I often stay at All Accor hotels, but I have never experienced such poor level of service.

Dear Alina, Thank you for taking the time to share your experience. While we are pleased to hear you enjoyed the spacious room and balcony view, we are truly sorry to learn that your stay was overshadowed by the issues you encountered at reception. We sincerely apologize for the confusion regarding your payment and the repeated inconvenience it caused. This is not the level of service we strive to provide, and we understand how frustrating it must have been, especially after a long journey. Your feedback has been shared with our front office team to ensure such situations are handled with greater care, professionalism, and empathy in the future. We value your loyalty to Accor and deeply regret that we fell short of your expectations this time. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

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Other web-users rate our hotel

  • 595 reviews 9.4/10 Location
  • 702 reviews 8.6/10 Room
  • 495 reviews 8.9/10 Service
  • 7 reviews 7.6/10 WiFi
  • 405 reviews 8.4/10 Comfort
  • 367 reviews 8/10 Breakfast
  • 189 reviews 8.6/10 Cleanliness
  • 163 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.