Mövenpick Hotel The Hague 4 stars

Customer review rating (ALL Rating) 4.7/5 464 reviews

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Mövenpick Hotel The Hague - Image 1
Mövenpick Hotel The Hague - Image 2
Mövenpick Hotel The Hague - Image 3
Mövenpick Hotel The Hague - Image 4
Paleisstraat 5, 2514JA DEN HAAG, Netherlands

Description

Hotel extras

  • Green Globe Certified

  • Direct location in the heart of The Hague

  • Unique coffee and wine lounge with outdoor seating

  • Restaurant "by NOA" with Swiss, regional and international cuisine

  • Three multifunctional meeting rooms and in-house parking spaces

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

CLASSIC ROOM, queen-size bed

Photo out of - CLASSIC ROOM, queen-size bed

Enjoy the comfortable queen-size bed with Fairtrade bedding in our 21 to 22 sqm Classic rooms. The spacious bathroom is equipped with walk-in rain shower and modern toiletries.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Our 28 to 29 sqm Classic rooms offer two comfortable twin beds with Fairtrade bedding. The spacious bathroom is equipped with walk-in rain shower and modern toiletries.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Our Executive rooms feature a private balcony with enchanting views. Relax in your king-size bed with Fairtrade linens and enjoy the spacious bathroom with ground-level rain shower and modern toiletries.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our Executive rooms feature a private balcony with enchanting views. Relax in your queen-size bed with Fairtrade linens and enjoy the spacious bathroom with ground-level rain shower and modern toiletries.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Pay per view channel(s)
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Soundproof Movenpick SLEEP rooms: 35 to 39 sqm in size, equipped with blackout curtains. Located in quiet areas of the hotel. YouBed mattresses that adapt to body weight, body shape and sleeping position.

Max. number of persons
2
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

JUNIOR SUITE BALCONY, king-size bed

Photo out of - JUNIOR SUITE BALCONY, king-size bed

Make your stay extra special and enjoy the beautiful view from your own balcony from our junior suite. The 42.5 sqm rooms are equipped with a king size bed and spacious bathroom.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Hotel The Hague

Paleisstraat 5
2514JA DEN HAAG
Netherlands

GPS:52.08227, 4.30771

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 72 rooms
  • One room for people with reduced mobility
  • 12 connecting rooms
  • 72 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Turkish

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge
  • Breakfast à la carte Additional charge

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Bicycles with children''s seats
  • Children''s TV Channels

Well-being

Fitness center

Fitnesscenter

  • On site

Sports and leisure

Jogging track

  • Nearby

Bike rack facilities Additional charge

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 31 parking spaces
  • Parking opened 24/7

  • Parking pricing: 32.50 € 32.5 EUR Per day

Services & equipment

  • Intercom
  • Electric car recharging units 22 kVA

BY NOA RESTAURANT

Photo out of - BY NOA RESTAURANT

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Movenpick signature dishes, reinterpreted and grill and wine list.

Cooking style
International
Chef name
Hans Weber
Capacity
58
Accessibility
Accessible service
Paleisstraat 5, 2514JA Den Haag, Netherlands
Telephone +31 70 337 3737
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
  • -
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Friday
  • -
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Saturday
  • -
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Sunday
  • -
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Musical Entertainment
  • Private lounge

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Movenpick signature dishes, reinterpreted and grill and wine list.

Sit back and enjoy a cup of freshly brewed Movenpick coffee or a fine Movenpick wine. The Coffee and Wine Lounge will spoil you with drinks and delicious snacks. Adjacent you will find an outdoor terrace with 35 seats.

First thing in the morning you will be greeted by a fragrant cup of coffee and a daily changing buffet and a selection of hot dishes à la carte. Whether sweet or savory, with us you will find everything for your successful start to the day.

Start your day actively in the morning or leave the stress of everyday life behind you in the evening with a training session. Our gym is fully equipped with treadmills, weight machines and dumbbells for men and women.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  464 reviews

Customer review rating 4.0/5

Yann D. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Rachel L. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Abdulaziz A. Couples - Confirmed reviews ALL

Dear Abdulaziz A., Thank you for your kind words regarding our location, staff, and the cleanliness and comfort of your room. We are delighted to hear that you had an excellent experience at our hotel. Your feedback is greatly appreciated. Goodbye and best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Frank J. Couples - Confirmed reviews ALL

Dear Frank J., Thank you for your kind words regarding your stay. We are delighted to hear that you appreciate our location and the comfort we provide. It is always a pleasure to welcome returning guests, and we look forward to your next visit. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 2.5/5

Hilary C. Couples - Confirmed reviews ALL

Dear Hilary C., Thank you for sharing your recent experience at Mövenpick Hotel The Hague. We sincerely appreciate your loyalty and the feedback regarding your stay. It is regrettable to hear about the issues you encountered with the bed linens and the service at our bar. We understand that a well-made bed is essential for a comfortable stay, and it is disappointing to learn that our housekeeping did not meet the expected standards during your visit. We take such feedback seriously and will ensure that our team is reminded of the importance of attention to detail in their work. Additionally, your comments regarding the bar service have been noted. We strive to provide a seamless experience for our guests, and it is unfortunate that the staff availability did not meet your expectations on this occasion. Your feedback is invaluable in helping us improve our services, and we hope to welcome you back in the future, providing you with the quality experience you have come to expect from us. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.0/5

Rachel L. Families - Confirmed reviews ALL

We enjoyed our stay, but didn't like the fact that the rooms and the breakfast room were cold. Also, the rooms hadn't been serviced when we returned on the second day at around 2 p.m.

Customer review rating 5.0/5

Abdulaziz A. Couples - Confirmed reviews ALL

Welcoming & cooperative staff , cleanliness & comfort of the room

Dear Abdulaziz A., Thank you for your kind words regarding our location, staff, and the cleanliness and comfort of your room. We are delighted to hear that you had an excellent experience at our hotel. Your feedback is greatly appreciated. Goodbye and best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Frank J. Couples - Confirmed reviews ALL

We have been here already a few times before, we enjoy the comfort and its staff

Dear Frank J., Thank you for your kind words regarding your stay. We are delighted to hear that you appreciate our location and the comfort we provide. It is always a pleasure to welcome returning guests, and we look forward to your next visit. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 2.5/5

Hilary C. Couples - Confirmed reviews ALL

We have been regular visitors to this hotel for several years and always choose it as its friendly, quiet and well located. On this occasion we’re noticed that things had changed and we were disappointed with a few things. The most important problem was that the bed was not made properly! The bottom sheet on the bed was not tucked in but merely placed on the mattress and all bunched up at the bottom of the bed. This made the first nights sleep very uncomfortable as the sheet kept gathering up and coming off meaning you were actually sleeping on the actual mattress. Stupidly we thought this would be corrected when we had housekeeping the following day but it must have been the same person as the bed was made in the same way on for the second night. We paid for a 4 star hotel and expected a properly made bed and do not expect to have to make it and fit sheets properly ourselves. The next morning we spoke to a very nice lady on reception and showed her the photographs we had taken. She entirely agreed with us and said she would tell housekeeping. When we returned that afternoon the bed was made properly and so we eventually had a proper sleep on our final night. The second thing we noticed also was a lack of staff in the hotel bar. Having waited a while and no one appeared I had to go to reception to ask if they could get someone to come and serve us and they said they would message one of their colleagues to ask them to come through. As no one appeared the gentleman on reception was obviously aware of this and he therefore had to come through himself and serve our drinks for which we were grateful. There appear to be new hotels opening in the city and I just think that little things like these incidents will make us think again before we book our break next autumn.

Dear Hilary C., Thank you for sharing your recent experience at Mövenpick Hotel The Hague. We sincerely appreciate your loyalty and the feedback regarding your stay. It is regrettable to hear about the issues you encountered with the bed linens and the service at our bar. We understand that a well-made bed is essential for a comfortable stay, and it is disappointing to learn that our housekeeping did not meet the expected standards during your visit. We take such feedback seriously and will ensure that our team is reminded of the importance of attention to detail in their work. Additionally, your comments regarding the bar service have been noted. We strive to provide a seamless experience for our guests, and it is unfortunate that the staff availability did not meet your expectations on this occasion. Your feedback is invaluable in helping us improve our services, and we hope to welcome you back in the future, providing you with the quality experience you have come to expect from us. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Marie S. Friends - Confirmed reviews ALL

Absolutely excellent, firstly Fidencio at reception was most pleasant and gave me detailed info on Trams and eating out….. breakfast good selection, beds and pillows top class , shower big and warm…… I would recommend this hotel to friends….

Dear Marie S., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, the breakfast selection, and the comfort of our beds and showers. Your kind words about our staff, especially Fidencio, are greatly appreciated. We look forward to welcoming you and your friends in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.0/5

Remi H. Business - Confirmed reviews ALL

Beautiful and very comfortable room, I've never seen such a good curtains. The only reason I don't give it 10/10 is the loud ventilation that you can't completely switch off.

Dear Remi H., Thank you for your kind words about our hotel and staff. We are pleased to hear that you enjoyed your room. We acknowledge your feedback regarding the ventilation system and appreciate your understanding. We aim to provide a comfortable experience for all our guests. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Mehanaz A. Couples - Confirmed reviews ALL

It's a perfect location to walk around, parking was a plus, the staff are friendly and the room, bathroom is nicely designed with the right amenities. My 2nd time & won't be my last!

Dear Mehanaz A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the quality of our breakfast. Your positive feedback motivates our team to keep delivering exceptional service. Goodbye and best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Richard R. Friends - Confirmed reviews ALL

The staff was exemplary. Friendly, professional and helpful

Dear Richard R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our central location, comfort, and exemplary service from our staff. Your kind words motivate us to continue providing a memorable experience for all our guests. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 2.5/5

Zahmuwl A. Business - Confirmed reviews ALL

I stayed in room 303 and unfortunately my trousers were permanently damaged by the iron provided in the room. When I turned on the iron and used it, it appeared to be dirty and left a black stain on my trousers. I tried washing them after returning home, but the stain did not come out. I am disappointed that the condition of the iron was not checked, as this resulted in permanent damage to my clothing. I would appreciate the hotel looking into this and check the irons and remove the one has dirty base.

Dear Zahmuwl A., Thank you for sharing your experience during your stay with us. I sincerely regret to hear about the unfortunate incident involving the iron in your room. The condition of in-room amenities is of utmost importance to us, and we strive to ensure that they are maintained to the highest standard. I appreciate your feedback regarding the issue you faced, and I will ensure that our housekeeping and maintenance teams are made aware of the situation to prevent similar occurrences in the future. Your comfort and satisfaction are our priorities, and we are committed to providing the best possible experience for our guests. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back to Mövenpick Hotel The Hague. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Bronwen M. Business - Confirmed reviews ALL

My only complaint is the wuality of lighting in the rooms (bedroom & bathroom). It is far too dark.

Dear Bronwen M., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our location, room quality, and breakfast offerings. We acknowledge your comments about the lighting in the rooms and will take them into consideration for future enhancements. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Markus H. Business - Confirmed reviews ALL

all good

Dear Mr. H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our rooms, service, and location. Your satisfaction is our priority, and we hope to welcome you back soon for another excellent experience. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Rachael H. Business - Confirmed reviews ALL

excellent location, great amenities and very comfortable room. Only feedback I have is that the room was a little dark, some additional lighting would have been welcomed.

Dear Rachael H., Thank you for your kind words regarding your recent stay at our hotel. We appreciate your feedback about the room lighting, as we continually strive to enhance our guests' comfort. We hope to welcome you back soon for another enjoyable experience. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Hendrikus J. Business - Confirmed reviews ALL

enjoyed the room and the gym as well as the service in the restaurant.

Dear Hendrikus J., Thank you for your kind words regarding your recent stay during Prinsjesdag week. We are delighted to hear that you enjoyed your room, the gym facilities, and the restaurant service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Isidora S. Couples - Confirmed reviews ALL

The hotel is located in the center, but in a quiet and peaceful street, easy to find/get to. The room was spacious, comfortable, with lots of light and a good atmosphere. It is very clean and, above all, chic.

Dear Isidora S., Thank you for your thoughtful feedback regarding your recent stay at Mövenpick Hotel The Hague. We are delighted to learn that you appreciated our prime location, spacious and comfortable rooms, as well as the cleanliness and ambiance of our hotel. Your kind words inspire our team to continually strive for excellence in providing a pleasant experience for our guests. We look forward to welcoming you back in the future for another enjoyable visit. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 1.0/5

Paolo D. Business - Confirmed reviews ALL

Very cold room, and despite I have asked the receptionist to take action when I was back on my second night the room temperature was still 19.5-20.0

Dear Paolo D., Thank you for your feedback regarding the temperature of your room. I regret to hear that your experience did not meet your expectations. Your comments have been noted, and we will use them to improve our services in the future. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.0/5

Timothy E. Couples - Confirmed reviews ALL

The junior suite was stylish and very comfortable with a huge terrace. The area was right in the heart of the city but very quiet so a perfect place to stay. Breakfast was of a very high quality and the restaurant had a relaxed and calm atmosphere. I would definitely stay here again but there were some areas where the management fell short. All the staff were smart and friendly however whether through staff cut backs or poor planning service fell short. On arrival there was only one person on reception and we had to wait in the bar area for 30 minutes to be checked in not a great first impression. The bar was not manned both times we went you would just stand around and then have to look for someone.On checking out nobody was on reception and we waited for about 5 minutes before a person came back from outside the hotel. In the restaurant breakfast was pretty quiet however on the last morning it was busy with a Viking cruises party - there appeared to be lack of planning and the buffet was very empty.Another day we saw a couple come off the street for breakfast and wanted to order off the A La Carte but waited and waited for someone to take their order they got themselves some coffee and waited some more eventually one went to reception and was told someone would be with them shortly they then waited some more then left. With a little more attention to these details this would be 10 out of 10 hotel.

Dear Timothy E., Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel The Hague. We are pleased to hear that you found our junior suite stylish and comfortable, and that you appreciated our prime location and high-quality breakfast. However, I sincerely apologize for the inconveniences you encountered during your check-in and check-out processes. It is disheartening to learn that our staffing levels did not meet your expectations, leading to delays. We strive to provide prompt and efficient service, and I regret that you experienced otherwise. Your comments regarding the bar service and breakfast buffet during peak times have been duly noted, and we will take them into consideration as we continually seek to improve our guest experience. We appreciate your kind words and hope you will consider staying with us again, allowing us the opportunity to provide you with a flawless experience. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Vipin V. Families - Confirmed reviews ALL

great experience. i think this is 4th 0r 5th stay here in the last 2 years

Dear Vipin V., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back for your future stays. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 5.0/5

Simon L. Families - Confirmed reviews ALL

This hotel is in a fantastic location right in the central district of The Hague. The hotel has a modern vibe, the bedrooms are well furnished and the bathrooms excellent with a generous walk in shower. The staff were extremely friendly and helpful both at reception and in the dining room. The evening menu offered good tasty choices from an Italian based menu. I would definitely stay here if visiting The Hague.

Dear Simon L., Thank you for your kind feedback regarding your recent stay at Mövenpick Hotel The Hague. We are delighted to hear that you enjoyed our prime location, modern ambiance, and well-appointed accommodations. It is especially gratifying to know that our staff provided you with friendly and helpful service, as we strive to create memorable experiences for our guests. We appreciate your compliments on our dining options and look forward to welcoming you back on your next visit to The Hague. Best regards, Dimitri Kalaitzis Cluster General Manager

Customer review rating 4.5/5

Avra S. Business - Confirmed reviews ALL

I was very happy with my choice of Movenpick hotel, which was a beautiful stay in a central but very quiet location --ideal for a business traveller. I loved the room and the staff at the service desk were ultra helpful and friendly. I liked the overall cozy and serene atmosphere and would love to go again and recommend it to friends. I do however have an issue to report and would like to do this privately, in order to not deter other potential customers from booking. I hope that the hotel management can deal with the problem. My problem was with the hotel temperature, which kept dropping to 20.5-21.00C with or without the AC on. It was very cold for the end-of August. I repeatedly raised the issue with the hotel staff, who tried to address it with the hotel engineers (so I was told), but all my 4 nights at the hotel were very cold and taking a shower in the morning was a problem. In the end, I was sent a heater in the room, which made my final day better. I noticed that this might be a hotel climate policy but there are people who simply can't stand this cold and we should have been warned in advance before one books their stay at the Movenpick Hague. I felt so cold in the room and coming from a heatwave of 40C in Athens, this was a shock to my system!

Dear Avra S., Thank you for taking the time to share your experience at Mövenpick Hotel The Hague. We are pleased to hear that you enjoyed the serene atmosphere and found our staff to be helpful and friendly. Your positive feedback regarding the central location and cozy ambiance is greatly appreciated. We acknowledge your concerns regarding the room temperature during your stay. It is unfortunate that the temperature did not meet your comfort levels, and we appreciate your understanding while our staff attempted to address the situation. We strive to maintain a pleasant environment for all our guests, and your comments regarding the climate policy will certainly be taken into consideration as we continually seek to enhance our services. We regret that this aspect of your stay impacted your experience and will reflect on how we can better communicate our policies in the future. Thank you for your recommendation and for choosing to stay with us. We hope to welcome you back soon. Best regards, Dimitri Kalaitzis Cluster General Manager

Other web-users rate our hotel

  • 598 reviews 9.4/10 Location
  • 728 reviews 8.4/10 Room
  • 590 reviews 8.7/10 Service
  • 427 reviews 8.2/10 Comfort
  • 343 reviews 8/10 Breakfast
  • 190 reviews 8.4/10 Cleanliness
  • 179 reviews 9.6/10 Vibe
  • 125 reviews 8.3/10 Amenities

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