Mövenpick Hotel The Hague 4 stars

Customer review rating (ALL Rating) 4.7/5 131 reviews

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Paleisstraat 5, 2514JA DEN HAAG, Netherlands

Description

Hotel extras

  • Green Globe Certified

  • Direct location in the heart of The Hague

  • Unique coffee and wine lounge with outdoor seating

  • Restaurant "by NOA" with Swiss, regional and international cuisine

  • Three multifunctional meeting rooms and in-house parking spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel The Hague

Paleisstraat 5
2514JA DEN HAAG
Netherlands

GPS:52.08227, 4.30771

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BY NOA RESTAURANT

In our Restaurant by NOA we offer high quality cuisine with traditional and modern dishes for lunch and dinner. A touch of Dutch, classic Movenpick signature dishes, reinterpreted and grill and wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  131 reviews

TripAdvisor Rating  4.5/5  169 reviews

Great hotel, great location, friendly staff, nice breakfast

TripAdvisor rating 5.0/5

Johan290165 Solo travel - TripAdvisor review

The location is very central and at the same time on a very quiet street. Shops, restaurants, tourist attractions are within a easy walking distance. I love it when my loyalty to Accor is being appreciated and rewarded by the hotels. Thank you for the attention for my birthday! I got a spacious room with a very nice balcony. The room and bathroom are nicely furnished. The bed is comfy. Breakfast was tasty and there was enough to choose from. Just a pity that for a fresh omelette you must pay extra. But there is enough other food to choose from. I do recommend this place and I’ll stay here again on my next visit to the Hague.

Dear Johan, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. Great to read that you loved our hotel. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Good

TripAdvisor rating 4.0/5

Stevejm321 Business - TripAdvisor review

Liked this hotel. It's a bit more quiet than most of the other big chains in the city. Good levels of service and nice breakfast. Accommodation is well appointed. Good location being right in the centre but on a quiet side street so no noise. Can highly recommend.

Dear Guest, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Perfect Hotel for an excape to Den Haag

TripAdvisor rating 5.0/5

Sunset_No23 TripAdvisor review

We had a great stay in Den Haag. The location is great. The rooms are very comfortably furnished. We had a standard room The staff, from the reception to the cleaning staff, were extremely friendly and attentive. Great breakfast buffet. I would definitely stay at this hotel in our next visit to Den Haag

Dear Guest, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Great place to stay

TripAdvisor rating 5.0/5

engin o TripAdvisor review

I stayed at this hotel for two weeks and had a wonderful experience. The rooms were clean and comfortable, and the staff was very welcoming. A special mention goes to Aymen in the breakfast area—he was incredibly helpful and always made sure everything was perfect. Highly recommend this hotel for its excellent service and hospitality!

Dear Guest, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. I will pass on the compliments to Aymen. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Good hotel, but be careful if using Accor SNUs

TripAdvisor rating 3.0/5

VG_PintoDeSouza TripAdvisor review

We really enjoyed our stay at this hotel. The location is excellent - calm yet close to great shops and restaurants - and the corner suite with a balcony offered great views. The restaurant was a highlight, serving amazing food. Special mentions go to the carpaccio and the crème brûlée. Overall, we had a great stay with a lovely dinner. Breakfast wasn’t exceptional but was still decent—nothing to complain about. That is, until check-out. I booked the junior suite using suite night upgrades (SNU), a perk for Accor Platinum/Diamond members. Upon check-in, I confirmed with the staff that the SNU was properly applied. Though they seemed a bit unsure, they assured me everything was in order. At check-out, I reviewed my folio and noticed I was charged the full price for the room, with no credit for the SNU. Luckily, I was still at the hotel, so I approached the front desk to have this corrected. The (presumably) Front Office Manager dismissed my concern, claiming I needed to resolve it directly with Accor and that nothing could be done on their end. I explained how SNUs work, and he said he would "reimburse" the SNU but refused to adjust the full room charge. This response felt unacceptable. After some back-and-forth, he went to consult with someone in the back office. Since I had a train to catch and the process was taking too long, I called the Accor Platinum line, which graciously resolved the issue. In summary, the hotel and restaurant are excellent, but I strongly recommend the General Manager provides refresher training for the team on how suite night upgrades work. This would prevent unnecessary stress for guests. Additionally, if the front desk is unclear about a situation, they should take a moment to clarify with colleagues instead of offering improvised answers that can come across as dismissive.

Dear valued Guest, Thank you for staying with us and thank you very much for taking the time to leave us this review. Great to read that almost everything was great and I am really sorry for the experience during check-out. Still it is good to read that it was solved but I will discuss this with my team. Once again I am sorry for the check-out experience and we hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

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Other web-users rate our hotel

  • 623 reviews 9.3/10 Location
  • 713 reviews 8.7/10 Room
  • 483 reviews 8.4/10 Service
  • 441 reviews 8.5/10 Comfort
  • 376 reviews 8.3/10 Breakfast
  • 186 reviews 8.7/10 Cleanliness
  • 165 reviews 9.7/10 Vibe
  • 126 reviews 7.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.