Hotel Naru Seoul - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,126 reviews

Hotel Naru Seoul - MGallery Collection - Image 1
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Description

Hotel extras

  • Collaboration with local artists to bring a vision of contemporary Seoul

  • Five restaurants and bar offering a variety of gastronomic experiences

  • Infinity Pool with stunning Han River view

  • The unparalleled Han River and Seoul's signature skyline view

  • Sustainably built and biophilic interior design for restorative tranquility

Our accommodation(s)

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Hotel location

Hotel Naru Seoul - MGallery Collection

8 Mapodaero, Mapogu
04176 SEOUL
South Korea

GPS:37.53715, 126.94399

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,126 reviews

TripAdvisor Rating  5.0/5  963 reviews

Certificate of excellence 2025

Great stay at hotel Naru

TripAdvisor rating 5.0/5

Dream41059707004 TripAdvisor review

It was our first time staying at Hotel Naru and I’m happy we made the decision to stay at this hotel. We had the Han river view from the room which was great. Rooms were comfortable with bathtub. Concierge April was helpful in handling my baggage and ensured I had all of them upon check in as I stored half of my baggages at the hotel 4 days prior to my stay. Overall I enjoyed my stay at hotel Naru and would come back again.

Customer review rating 4.5/5

Ji K. Solo - Confirmed reviews ALL

Front desk staff were very kind , but the buffe restaurant food was not satisfied. It really need lots of improving.

Dear Mr. K., Warm greetings from Hotel Naru Seoul – MGallery. First of all, thank you very much for choosing to stay with us and for taking the time to share your valuable feedback. It was truly our pleasure to have you as our long-stay guest. We are delighted to hear that our front desk and front-of-house team made a positive impression and that their service contributed to a pleasant stay. Your kind words will be shared with the team, and I am sure it will mean a great deal to them. At the same time, we sincerely regret to hear that your experience at our buffet restaurant did not meet your expectations. Please accept our apologies for the disappointment caused. Your comments have been immediately shared with our culinary and restaurant management teams, and we will work diligently to review and improve the food quality and overall dining experience. Your feedback is extremely valuable to us, especially as a long-stay guest, and it helps us continue to elevate our service standards. We truly hope to have the opportunity to welcome you back in the future and to provide a more satisfying and enjoyable dining experience during your next stay. Thank you once again for your constructive feedback. Warm regards, Simon K. General Manager Hotel Naru Seoul – MGallery

Impressive Hospitality and Seamless Assistance

TripAdvisor rating 5.0/5

Andre W TripAdvisor review

Excellent experience. The hotel’s attention to detail is evident throughout the property, making our stay truly enjoyable. A special thanks to Bianca, who was incredibly helpful in arranging taxis for us during our visit.

Dear Andre W, Warm greetings from Hotel Naru Seoul – MGallery, On behalf of all our team members, I would like to express our heartfelt thanks for choosing to stay with us at Hotel Naru Seoul – MGallery. It was our privilege to have the opportunity to serve you during your recent stay. We continuously strive to deliver the highest quality of service and remain committed to providing exceptional experiences for all our guests. We are delighted to hear that you enjoyed your stay and appreciated the attention to detail throughout our property. I will be sure to pass along your special thanks to Bianca—she will be thrilled to know her efforts made your visit more convenient and enjoyable. At Hotel Naru Seoul – MGallery, we aim to be the preferred choice for both business and leisure travelers in Seoul by offering outstanding service and exceeding our guests’ expectations. We sincerely appreciate your valuable feedback. Should your travels bring you back to Seoul, we would be delighted to welcome you again in the near future. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

Customer review rating 4.0/5

Michael C. Couples - Confirmed reviews ALL

Wonderful service from all the staff. Room was clean and very comfortable. Only complaint is the sewage smell from the toilet room.

Dear Mr. C., Warm greetings from Hotel Naru Seoul – MGallery. On behalf of all our team members, I would like to express our heartfelt thanks for choosing to stay with us at Hotel Naru Seoul – MGallery. It was our privilege to have had the opportunity to serve you during your recent stay. We are truly delighted to hear that you enjoyed our service and found the room clean and comfortable. However, we sincerely apologize for the sewage odor you experienced in the toilet area. This is certainly not the level of comfort we strive to provide. Please rest assured that our engineering and housekeeping teams have already been notified and are taking immediate action to identify the cause and resolve the issue to prevent it from recurring. Your comfort is extremely important to us, and we deeply appreciate you bringing this matter to our attention. We hope to have the pleasure of welcoming you back again soon, and we will do our utmost to provide you with a flawless stay. We sincerely appreciate your valuable feedback, and should your travels bring you back to Seoul, we would be delighted to welcome you again in the near future. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

Customer review rating 4.5/5

Thi D. X. G. Couples - Confirmed reviews ALL

Overall, it was a great experience. The river-view room was wonderful, and the staff were lovely. The location is fine — not exactly central, but still convenient enough.

Dear Ms. G., Warm greetings from Hotel Naru Seoul – MGallery. On behalf of the entire team, I would like to extend our sincere appreciation for choosing to stay with us and for sharing your positive feedback. We are delighted to learn that your overall experience met your expectations and that you enjoyed a pleasant stay with us. Your generous rating is truly appreciated and serves as great encouragement for all our team members to continue delivering the highest standard of hospitality. Once again, thank you for your kind support. We look forward to the pleasure of welcoming you back to Hotel Naru Seoul – MGallery on your future visits to Seoul for another memorable experience. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

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Other web-users rate our hotel

  • 400 reviews 8.9/10 Location
  • 824 reviews 9.1/10 Room
  • 724 reviews 9.2/10 Service
  • 252 reviews 9.2/10 Cleanliness
  • 227 reviews 9.4/10 Vibe
  • 216 reviews 9.5/10 Breakfast
  • 191 reviews 8.2/10 Amenities
  • 175 reviews 8.6/10 Food

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