Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.3/5 1,923 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,923 reviews

TripAdvisor Rating  4.5/5  361 reviews

Certificate of excellence 2023

could be improved

Customer review rating 3.0/5

G. H. C. Couples - Confirmed reviews ALL

rooms were neat, housekeeping was thorough. during check in, no mention of possibility of upgrades accorded to Accor members, welcome drink coupon was also not presented. called the front desk after 2 days to ask about the welcome drink coupon and suggested it could be sent to the room, but no actions taken

Dear, G. Hong C. First of all, we would like to sincerely thank you for visiting Mondrian Seoul Itaewon and taking the time to share your experience. We at Mondrian Seoul Itaewon always strive to provide the best facilities and best service for your satisfaction, but we are sorry that your stay this time did not meet your expectations. We will convey the shortcomings you mentioned to the relevant departments and all hotel staff so that they can be improved. We will do our best to make improvements without missing any of your valuable opinions and to serve as a foundation for the development of Mondrian Seoul Itaewon Hotel. In addition, if there are any shortcomings that we are not aware of, please give us your kind advice at any time. Once again, we apologize for not being able to provide you with a satisfactory experience. Best Regard Min Lee Duty Manager

Wonderful experience, very helpful staff

TripAdvisor rating 5.0/5

r r TripAdvisor review

I found Tim was most helpful at the check out desk. He provided me a map of Seoul and helped to show the areas that we had visited so I could find my way. Thank you Tim for your happy smile and courteous manner. I recommend this hotel for my next trip. Roslyn W

good stay

Customer review rating 4.5/5

Anton Solo - Confirmed reviews ALL

a very modern and hype hotel with interesting ambience and arts the bell hops where very efficent and helpful

Dear Anthony B., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Min Lee Duty Manager

Great property, Great staff

TripAdvisor rating 5.0/5

Smriti S TripAdvisor review

I had gone for a business trip to Seoul and my company booked me at Mondarin Seoul. I must say it was a great stay, here's a detailed review: What was good : - Property was really nice & clean - Service and the staff are excellent - The location works perfectly - The Korean restaurant in the basement is really good - Privilege Bar on the roof is excellent - Coffee bean in premises and seven eleven across the road also is a great advantage - The location is surrounded by embassies and consulates I would especially like to mention that Blair (Jinwan Ahn) at the front desk was exceptionally helpful. He helped me with all my questions and concerns related to taxis, transportation and even suggested great places to eat. He was very helpful and polite and was quite patient in responding despite my zero understanding of Korean language. What could be better? - I particularly found the rooms to be small - The placement of wash basin in the room is really awkward - The nearest subway is 15 mins walking distance

Cool hotel & best service

TripAdvisor rating 5.0/5

Itay F TripAdvisor review

One of kind beautiful concept hotel at the coolest neighbourhood of Seoul. Great staff & amazing service. Young and beating vibes. Special thanks to Mr. Lucas for his outstanding service. Looking forward for my next visit here. 🙏🏼🙏🏼🙏🏼

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Other web-users rate our hotel

  • 512 reviews 7.9/10 Location
  • 969 reviews 6.3/10 Room
  • 831 reviews 8.8/10 Service
  • 497 reviews 8.3/10 Amenities
  • 478 reviews 9/10 Vibe
  • 444 reviews 3.6/10 Comfort
  • 323 reviews 7.2/10 Cleanliness
  • 262 reviews 8.2/10 Pool

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