Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.5/5 2,261 reviews

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Description

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is perfect for families with free kids' breakfast and stay!

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,261 reviews

Customer review rating 1.5/5

Desmond O. Couples - Confirmed reviews ALL

Ok at best. Would not consider this a 5 star hotel at all. When checking in, I mentioned to the staff I was here to celebrate the birthday of my guest. Staff just replied ok and moved on. Toilet floor would get flooded everyone someone took a shower. Breakfast buffet’s selection was lacking in variety. Selection barely changed in the 3 days I stayed. Lifts were malfunctioning all the time. Lift door couldn’t close. Buttons malfunctioning. Lift stopping midway with selected floor getting deselected. Had credits for bar by the pool but staff were having lunch so no one was manning the bar so we had to forego the drinks.

Customer review rating 4.5/5

Muhammad A. B. I. Families - Confirmed reviews ALL

Lovely, pleasant experience. Room slightly small but everything else was great

Dear Muhammad A. B. I., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a pleasant experience and that our staff made a positive impression. We appreciate your feedback about the room size, as we strive to provide a comfortable atmosphere for all our guests. Your satisfaction is important to us, and we hope to welcome you back soon. Warm regards, Mondrian Seoul Itaewon

Customer review rating 3.0/5

Dee M. Couples - Confirmed reviews ALL

The Modrian came recommended to us by friends who have previously stayed there. The quality of the hotel is immediately obvious as you step inside - high quality finishes, luxury looking spaces and nice staff. After a slight hiccup with confusion over payment methods we were up to our room - again, lovely finishes (I don’t live an open bathroom situation but that’s just personal preference). Probably the part of the hotel that I liked the least was the additional charges for use of the facilities which are not advertised before your stay. It’s extra to use the outdoor pool, extra to use the sauna, etc. which at the price point that we were paying per night was pretty surprising. We enjoyed our stay enough but not sure we would return.

Dear Dee M., Thank you for taking the time to share your feedback regarding your recent experience at Mondrian Seoul Itaewon. We appreciate both your kind words about our hotel's quality and the areas where we may improve. We sincerely appreciate your insights and hope to have the opportunity to welcome you back in the future. Should you decide to return, we will strive to ensure a more satisfactory experience. Warm regards, Mondrian Seoul Itaewon

Customer review rating 5.0/5

Abdulaziz A. Couples - Confirmed reviews ALL

It has one of the best location and the hotel has so many facilities. You can spend your day in the hotel and they have variety of food. Also halal option and this is a plus one and the stuff they were very friendly and helpful. Make our stay very special overall. One of the best hotel in Seoul

Customer review rating 3.5/5

Chase H. Solo - Confirmed reviews ALL

Booked through Chase Reserve EDIT. Be aware that late checkout is not guaranteed — the property was not very flexible on this, which makes the advertised benefit feel a bit misleading. Honestly, Chase and the hotel should align better on expectations or remove the perk altogether if it depends entirely on availability. Otherwise, it’s a great property overall. One thing to note: the hotel facilities are not included. Access to the gym locker room and sauna costs extra, which feels a little odd for a hotel at this level. Charging à la carte for basic wellness facilities gives it a more budget-hotel vibe than expected. The rooftop bar is excellent. Location-wise, it’s not ideal if you rely on public transportation, but it’s perfectly manageable if you’re comfortable using taxis or ride shares.

Other web-users rate our hotel

  • 801 reviews 7.9/10 Location
  • 1,265 reviews 6.4/10 Room
  • 1,322 reviews 8.3/10 Service
  • 13 reviews 7.3/10 WiFi
  • 755 reviews 7.6/10 Amenities
  • 699 reviews 8.8/10 Vibe
  • 560 reviews 4.4/10 Comfort
  • 421 reviews 7.2/10 Cleanliness

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