Mondrian Seoul Itaewon 5 stars

Very stylish and modern hotel with fantastic amenities and numerous dining options. Service overall is excellent and all the staff are very kind. Will visit again.

As soon as I walked though the door, I felt so welcome. All the staff are very helpful; by opening doors, showing to me to the elevator, just having a conversation which normally doesn't happen. The hotel itself is beautiful. The scent just smells so good it makes me want to stay longer.

I think it has the best software among hotels that I have experienced so far and among hotels in Korea. Of course, each hotel may have a different concept and atmosphere, but I could not help but admire the employees who wanted to take care of all the services they could offer, including early check-in, late check-out, room upgrade, restaurant reservation, and tier benefits. In the room hardware section, there were some regrets, such as the small room area compared to other hotels, the number of suites, and the installation of room bidets, but the staff service was impressive enough to offset these disappointments and it was too perfect to save praise. Especially thanks to Laura로라(frontdesk), I will definitely visit Mondrian Seoul again. If new hotels such as Yeouido Fairmont, Jamsil Sofitel, and Mapo M Gallery open in the future, even if they have lacking hardware, Mondrian's software will dare to tell other customers that it provided more impressive services than luxury hotel quality. Even if you look at other customers' reviews, the hardware disappointment may remain, but the contents that everyone praised in terms of software were 100% understood with just one visit. In addition, I would like to inform Mondrian Hotel's general manager of the compliment on the best service provided by all employees, including the professional figure of female bartenders and witty talks that can satisfy customers' curiosity. If such perfect software is maintained and hardware upgrades are consistently carried out in the future, I can guarantee that it will be the best Accor Premium Tier hotel compared to Grand Mercure and Pullman in Korea. I will make a re-visit to remember their (Laura로라(frontdesk), Blind spot bartenders) service again next time.

Staycation was amazing

A very stylish hotel with great amenities, state of the art gym, fantastic restaurant, very kind staff!

https://blog.naver.com/muchdazzling/22…

It was very quiet and comfortable so I could rest comfortably.

We arrived couple of days after New Year. The first experience with Mondrian was absolutely a winner. A nice gift waiting to be offered to our young daughter at the reception. We checked in - our room was sparkling clean, had a nice view and every attention was taken care of. The staff was genuinely interested to support. For example, we asked for information about ski resorts. Few hours later a brief power point print out came to our room with all necessary information -kind of corporate style! The best treat during our stay was the Cleo Restaurant. We have been going out dining in Seoul for quite some time now. Cleo is by far the best we got. Thank you

The room conditions was good.

I and my husband had great time at Mondrian. We booked a Corner Studio room to celebrate the end of year. We liked the room decor and especially the bath tub! We loved the service more than anything, so we extended to stay one more night:) Room service foods were good too. We want to come back to experience sauna and pool areas next time. We thought the music at the bars on 1st and 2nd floors could be better.

Location of the hotel is optimal while also being easily accessible. However, the elevators are very poor. It is as though every time a button is pressed, there is an immediate electric shock emitted by the button. Plus, room card reader is often dysfunctional. Overall, it was a good stay. The staff were welcoming and helpful.

Extraordinary and creative concept meets service culture and right attitude. Great place and great people. Service quality, capability and friendliness of staff is benchmark.

It was my first time in Mondrian, and it became one of my favorite hotels.

Nice overnight stay in Seoul

Best Hotel Vacation Ever.