Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.5/5 2,332 reviews

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Description

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is perfect for families with free kids' breakfast and stay!

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,332 reviews

Customer review rating 4.5/5

Daniel L. Couples - Confirmed reviews ALL

Only inconvenience was the shower and bathroom being small and easily leaking outside, making it very slippery. Otherwise, room and view was very nice. Great service from staff. Enjoyed the perks like welcome drinks and property credit.

Customer review rating 4.5/5

Edward S. Families - Confirmed reviews ALL

Stayed here for 4 nights on our first visit to Seoul, hotel is very nicely decorated. Loved the health club which had a huge gym with Techno gym equipment and an huge Sauna with hot and cold pools. I enjoyed the daily night sauna sessions relieving the soreness of my legs from walking 15k steps a day. The staffs in the reception and the concierge were also always very eager to help us with our check in and our luggage. Breakfast also had a wide selection of food options and the staff were also very attentive to serve us. The Korean hospitality we experienced was certainly above our expectation, better than most of the Accor hotels we have stayed in many countries in Asia that we have been to. The only complain we had was that the AC wasn't working and they only had the fan mode which made our sleep uncomfortable since we are used to temperature around 20c when we sleep.

Customer review rating 4.5/5

David C. Couples - Confirmed reviews ALL

We had a great stay at Mondrian - short walk to bus and subway. Its modern and nice pool and sauna to relax.

Dear David C., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our modern facilities, including the pool and sauna. We look forward to welcoming you back on your next visit. Best Regards, Mondrian Seoul Itaewon

Customer review rating 3.0/5

Unjoo O. Solo - Confirmed reviews ALL

My stay was fine. The room itself is well designed and appointed. But the staff is really lacking. There were several occasions when bellhops were standing around and no one opened my taxi for me or offered to help me find a taxi. when I arrived, they opened the door but didn't bother to help me with my luggage. Only the last day, did someone help me with my luggage, and a taxi. He wasn't a bellhop though. The breakfast is also very lacking.

Dear Unjoo O. Thank you very much for taking the time to share your feedback following your recent visit. We are pleased to hear that you had an overall enjoyable experience with us. At the same time, we sincerely regret that certain aspects did not fully meet your expectations. Your comments are truly valuable to us, and we will carefully review them with the team to ensure improvements are made. Providing a seamless and memorable experience is always our priority, and your feedback helps us move closer to that goal. We truly hope to have the opportunity to welcome you back and provide you with an even better experience on your next visit. Warm regards, Mondrian Seoul Itaewon Team

Customer review rating 1.0/5

Stephen C. Solo - Confirmed reviews ALL

poor service, too many rules, poor communication by front desk, poor pool/gym service

Other web-users rate our hotel

  • 819 reviews 7.9/10 Location
  • 1,290 reviews 6.6/10 Room
  • 1,344 reviews 8.3/10 Service
  • 13 reviews 7.3/10 WiFi
  • 770 reviews 7.7/10 Amenities
  • 710 reviews 9/10 Vibe
  • 568 reviews 4.4/10 Comfort
  • 423 reviews 7.3/10 Cleanliness

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