Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.5/5 2,293 reviews

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Description

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is perfect for families with free kids' breakfast and stay!

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,293 reviews

Customer review rating 3.5/5

Jin K. J. Couples - Confirmed reviews ALL

Rooms and service were perfectly fine. But the breakfast room especially on weekends is just too small. We had to wait in line to just get seated and the spread was fairly small compared to other hotels in this category.

Dear Jin K. J., Thank you for sharing your feedback regarding your recent stay at Mondrian Seoul Itaewon. We appreciate your kind words about our rooms and service. We understand that the breakfast experience can become crowded, particularly on weekends, and we are continuously evaluating our capacity to enhance guest comfort. Your insights regarding the breakfast spread are valuable and will be considered as we strive to improve our offerings. Warm regards, Mondrian Seoul Itaewon

Customer review rating 3.0/5

Mingkhong C. Business - Confirmed reviews ALL

External noise: Noisy HVAC units that resonate through the room severely disrupted my sleep for the whole night

Dear MingKhong C., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced with the amenities and the noise disturbances caused by the HVAC units. Your comments are valuable, and we will ensure that they are reviewed as we constantly strive to enhance our guest experience. We appreciate your understanding and hope to welcome you back in the future. Warm regards, Mondrian Seoul Itaewon

Customer review rating 4.0/5

Way W. Couples - Confirmed reviews ALL

The staff was excellent and worked to ensure we had a great stay. The room is decently appointed with an amenities listed working. The decor was a bit dated with some accent work either broken or roughly used without replacement. Food quality from the room service menu was subpar. The onsite bars were well stocked and service was excellent. A step up in the room hard product and kitchen would make this a real five star stay. Location was a taxi ride away (less than 10,000 kRW) from most downtown Seoul sites and accessible by bus (143)

Dear Way W., Thank you for taking the time to share your feedback regarding your stay at Mondrian Seoul Itaewon. We are delighted to learn that our staff made a positive impact on your experience and that you found their service to be excellent. We pride ourselves on providing attentive hospitality, and it is rewarding to hear that our efforts contributed to your enjoyment. We appreciate your comments about the room and decor. Your observations regarding the condition of certain accents will be shared with the appropriate team for their consideration. We are committed to maintaining a high standard for the comfort and aesthetics of our accommodations, and your feedback is invaluable in guiding our improvements. Thank you once again for your thoughtful feedback. We look forward to welcoming you back for an even better experience in the future. Warm regards, Mondrian Seoul Itaewon

Customer review rating 5.0/5

Siradej D. Business - Confirmed reviews ALL

Feeling like second home everytime!

Dear Siradej D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our team contributed positively to your experience. It is our goal to create a welcoming atmosphere that feels like a second home to our guests. We look forward to welcoming you back for another beautiful stay in the future. Warm regards, Mondrian Seoul Itaewon

Customer review rating 5.0/5

Shawn E. Couples - Confirmed reviews ALL

From the moment we arrived, we were blown away by the level of hospitality. The decor was impressive. The room was impressive. The breakfast was superb.

Dear Shawn E., Thank you for your kind words regarding our staff and the overall experience at Mondrian Seoul Itaewon. We are delighted to hear that our hospitality, decor, and breakfast exceeded your expectations. Your feedback inspires us to maintain our high standards. Best Regards, Mondrian Seoul Itaewon

Other web-users rate our hotel

  • 813 reviews 7.8/10 Location
  • 1,289 reviews 6.5/10 Room
  • 1,338 reviews 8.3/10 Service
  • 11 reviews 5.3/10 WiFi
  • 776 reviews 7.6/10 Amenities
  • 704 reviews 8.9/10 Vibe
  • 569 reviews 4.2/10 Comfort
  • 419 reviews 7.4/10 Cleanliness

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