Mondrian Seoul Itaewon

Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.4/5 2,306 reviews

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Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Dive Into Mondrian 2.0 with Holiday Saver package. Book Now! +82 2.2076.2000

  • Mondrian Seoul Itaewon is pet-friendly!

ALLSAFE approved hotel

Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,306 reviews

TripAdvisor Rating  5.0/5  229 reviews

Would not recommend

Customer review rating 0.5/5

Courtney L. Couples - Confirmed reviews ALL

Would not recommend this hotel and I would not stay here again. Service was very unfriendly and unhelpful. Room cleaning was poor and most amenities cost extra to use.. No one to greet us when we arrived, reception is on level 2 which is very inconvenient. Valet won’t organise taxi for you?? No one offers help with anything. Obviously hotel guests are not a priority for this business unless they are spending extra above their room rate..

Dear Courtney L., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your valuable comments, we would try our best to improve our lack of service and facilities defect. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lina Joo Duty Manager

Wonderful

TripAdvisor rating 5.0/5

kerbo Solo travel - TripAdvisor review

Wonderful hotel. Clean! Friendly and helpful staff! Nice gym and nice pool. Did I mention clean? And nice and peaceful area in Intaewon. Only one minus: the breakfast. Not a 5 star meal, They serve different kinds of breakfast platters - too little food and nothing special

Dear kerbo, Thank you for visiting and sharing your warm comments with us! We are sorry to hear that we missed out on your dining with us at Cleo. We do sincerely apologized that you are not satisfied with us. We will definitely train our team again to provide the best quality of service. We hope to welcome you back soon to gain back your trust with our service quality at Cleo :) Thank you.

Pleasant stay

Customer review rating 4.5/5

Debbie Friends - Confirmed reviews ALL

The hotel was beyond my expectation! Nice gym, indoor swimming pool, interiors, and bookstore. I could’ve spend few days by myself for a staycation!

Excellent Stay

Customer review rating 4.5/5

Neeraj Families - Confirmed reviews ALL

Excellent ambience and maintenance. Hotel needs to be proactive in providing services and facilities in hotel.This can be mailed to the guest even before the actual stay .Staff is responsive and well trained.Rooms are on smaller side

Good facility, bad service

Customer review rating 3.0/5

Mari Friends - Confirmed reviews ALL

every service felt like a 3-star hotel

Dear Saebom L., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. We sincerely apologize that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mondrian Seoul Itaewon

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Other web-users rate our hotel

  • 292 reviews 7.8/10 Location
  • 741 reviews 7.2/10 Room
  • 594 reviews 9/10 Service
  • 464 reviews 9.3/10 Vibe
  • 410 reviews 8.4/10 Amenities
  • 318 reviews 3.5/10 Comfort
  • 280 reviews 8.8/10 Cleanliness
  • 201 reviews 8.3/10 Pool

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