Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.4/5 1,614 reviews

ALLSAFE approved hotel

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Mondrian Seoul Itaewon
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+ 29 Services

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Dive Into Mondrian 2.0 with Holiday Saver package. Book Now! +82 2.2076.2000

  • Mondrian Seoul Itaewon is Pet-friendly!

Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro
Yongsan Gu
04392 seoul
korea, republic of

Fax: (+82)82220762199

Check-in from 15h00

Check out up to 12h00

  • MONDRIAN SEOUL ITAEWON: 

  • MONDRIAN SEOUL ITAEWON: 

  • By plane

    GIMPO AIRPORT At 28km / 17.4 miles - Shuttle paying

  • By plane

    INCHEON INT AIRORT At 63km / 39.15 miles - Shuttle paying

  • By train

    NOKSAPYUNG STATION At 3km / 1.86 miles

  • By train

    YONGSAN STATION At 4.9km / 3.04 miles

GPS:37.52845, 126.99309

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Look to book a dream city break? Book Canabe suite, directly connected to the tropical wonderland of the outdoor pool deck-which is only a few steps from Altitude Pool & Lounge or Mondrian Suite where gives you room to breathe and find your center.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 723

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Mondrian Seoul Itaewon

100% genuine reviews from our guests

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ALL Rating 4.4/5

1,614 reviews

Feel like home in a metropole city

Customer review rating 4.5/5

Andreas H. Business - 01/12/2021 Confirmed reviews ALL

It was a real pleasure to stay at the Mondrian Seoul. All and I really mean all hosts from the entrance to the check in/check-out counter and inclusive of the concierge have been friendly, helpful and professional. This is what you actually might expect from a hotel in this category, but in fact, the people were genuinely friendly. The newly built hotel provides all services and convenience a business as well as leisure traveller would appreciate. Rooms are very modern, super clean and a nice balance between chic and functional. Moreover, the whole environment and the friendliness makes it a stay that feels like you are "home" in the heart of a metropole city.

Dear Andreas Franz H., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let us deliver your positive comment to our associate, Laura. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon Duty Manager, Lina

Hip and cool hotel with amazing indoor pool

Customer review rating 4.5/5

Yd Solo - 30/11/2021 Confirmed reviews ALL

Modern, exciting hotel. Love the architecture and interior design. Indoor pool was amazing.

Home in Seoul

Customer review rating 5.0/5

Etienne B. Business - 23/11/2021 Confirmed reviews ALL

A very good experience with this first visit at the Mondrian. Great support from the team, with great experience in the hotel and the room, just perfect.

Dear Etienne B., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Bae Duty manager

An excellent, relaxing stay, with a little bit of disappointment

Customer review rating 4.5/5

Ricky Couples - 22/11/2021 Confirmed reviews ALL

Overall, an excellent stay. Very courteous staff, excellent room, and great food at restaurants on the premises. That said, two disappointing incidents : 1. The pool was as good as advertised - but, two elder ladies, who aren't hotel guests but fitness club members, made a huge fuss with some hotel guests, each with a different cause. They were yelling at the staff, demanding some guests to be either searched or brought down from their rooms. I understand hotels rely on these fitness club revenues, but sometimes you have to ask yourself whether you are a hotel or a fitness club. The ladies made the scene very unpleasant for a lot of the guests and the poor staff who had no means to respond. There is a clear tension between club members and hotel guests. 2. The Bar. The bartender was too busy flirting with guests that they neglected me and my partner for a long time. They even forgot my order. An excellent bar, but the service was not pleasant.

Dear Heesuk K., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mondrian Seoul Itaewon Duty manager Andy Lim

Great environment

Customer review rating 5.0/5

Rick Business - 15/11/2021 Confirmed reviews ALL

Although one of the newest business/ leisure hotels in Seoul, Mondrian definitely deserves compliments for its excellent customer service and high quality and cleanliness of their rooms and facilities. A world-class team well trained in customer service combined with modern interior design creates an excellent contemporary environment for business and recreational needs. It has rapidly become a maintstream hotspot for contemporary entertainment and I truly enjoyed all the services the hotel offers.

Dear Rick Joonho M., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Beautiful Property Fun Location!

Customer review rating 4.5/5

Dpm N. Business - 09/11/2021 Confirmed reviews ALL

Modern and Gorgeous hotel close to the Itaewon action! Staff tries very hard to please. Went out of their way to find important Covid travel info. Pool is beautiful but a bit boring set up for laps. Spa is great. Bar on roof is lovely!

Dear Dariush M., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

overall good!

Customer review rating 4.0/5

Soseul K. Families - 06/11/2021 Confirmed reviews ALL

I stayed here for three nights when visiting Korea. The rooms were perfect and the service was great overall. The only thing is that I tried reserving PT session w/ the staff at the gym, but it was quite difficult. She told me she'd get back to me on the availability of the trainer, but she never got back to me. What's the point of booking a room if I cannot explore all the benefits that are supposed to come with it? The stay was overall great otherwise.

Dear Soseul K., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Beautifully Designed Hotel

Customer review rating 4.5/5

Steven Couples - 03/11/2021 Confirmed reviews ALL

Staff very friendly and helpful , relaxing atmosphere , tasty food and drinks , swimming pool stunning.

Dear Steven W., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Location is challenging

Customer review rating 1.5/5

Anonymous Business - 23/10/2021 Confirmed reviews ALL

Concierge Service was very poor. No assistance in hailing taxi or assisting with bags. Overall experience wasn’t pleasant and I would not recommend to others

Dear Kyung Su K., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mondrian Seoul Itaewon

Great Stay

Customer review rating 5.0/5

Cliff Business - 18/10/2021 Confirmed reviews ALL

Great room and service by the hotel staff.

Dear Clifton H., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Perfect

Customer review rating 5.0/5

Lee Y. Friends - 18/10/2021 Confirmed reviews ALL

Spotless room, great service

Dear Lee Y., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Had a nice stay

Customer review rating 4.0/5

George Business - 17/10/2021 Confirmed reviews ALL

The hotel staff are very friendly and cordial.

Dear George O., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.
Customer review rating 4.5/5

D. B. Solo - 10/10/2021 Confirmed reviews ALL

Had a very awesome experience felt welcome from the day I stepped in to the day I left definitely a awesome venue

Dear B. D., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Good stay, nice swimming pool

Customer review rating 5.0/5

S. Solo - 29/09/2021 Confirmed reviews ALL

Nice hotel design, good location, warm front desk, shout out to Sera for early check in

Dear Ng Tang S., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Good

Customer review rating 3.5/5

William J. Couples - 21/09/2021 Confirmed reviews ALL

It was good stay but the benefit of Accor membership is a bit short from my experience. Compared to other Accor hotel chain, i recommend to reinforce the benefit for Accor membership.

Dear Sungjoo J., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment has been brought to our attention, and it has been shared with our team to provide better and high quality service to our valuable guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

valet damaged my rolls Royce

Customer review rating 0.5/5

David Y. Couples - 05/09/2021 Confirmed reviews ALL

Terrible experience, valet damaged my car and kept denying it till police was called in and cctv was viewed showing that there was no damage when I arrived

Dear Mr. Y. We appreciate for staying with us and thank you very much for your feedback on survey. First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation. Regarding the valet issue, we are willing to cooperate with police. Mr. Y., I understand that our late apologies and efforts will not make up for the inconvenience, however, I hope you can give us an opportunity. If you need further assistant, please let us know at any time so we can take an exceptional care of your stay. Thank you. Sincerely, Max Bae Duty Manager

Nice hotel but disappointed some amenities were limited

Customer review rating 3.5/5

Michaela Solo - 17/08/2021 Confirmed reviews ALL

I appreciated the front desk's friendliness and helpfulness with the check in and out procedures. They were very nice and I appreciated that they spoke English well. It was a great comfort. However, I was disappointed that the amenities listed on the website did not reflect the amenities as advertised. Specifically, the pool situation was highly upsetting. To only be able to use the indoor pool once throughout the stay was crazy to hear. If you're only allowed special access to the pool that shouldn't be advertised as an included amenity. Same with the outdoor pool. It is difficult to justify paying for a pool while paying so much for a room. If the pool is not included, that should be reflected in the price and advertised. I chose this location because I wanted to swim. Therefore, I will not return to this location for that reason. I did appreciate that robes were available and I liked that luxury. I also loved the view and the distance the hotel was from the town. Furthermore, the hotel/lobby itself and the shops underneath were beautiful and appreciated. Overall, I enjoyed my stay but the restricted access to the pools will have me selecting a different venue in the future.

Dear Michaela B., We appreciate for staying with us and thank you very much for your feedback on survey. First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation. Your comment has been brought to our attention, and it has been shared with our team to provide better and high quality service to our valuable guests. I understand that our late apologies and efforts will not make up for the inconvenience, however, I hope you can give us an opportunity. If you need further assistant, please let us know at any time so we can take an exceptional care of your stay. Thank you. Sincerely, Mondrian Seoul Itaewon.

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