Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.4/5 1,935 reviews

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Description

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,935 reviews

TripAdvisor Rating  4.5/5  422 reviews

Certificate of excellence 2024

Well Designed Hotel

Customer review rating 4.5/5

F.b. Families - Confirmed reviews ALL

Overall the interior of the hotel is very sleek and modern. Staff were very polite and helpful. Love the mini Yakgwa treats on the bed upon checking-in. A great way of introducing local delicacies to tourists. We requested for a late check-out because we needed a quick zoom call for work and the staff happily complied. The only downturn was the level of cleaning from house keeping.

Dear Farina B., Thank you for your kind words regarding the design of our hotel and the service provided by our staff. We are delighted that you enjoyed the mini Yakgwa treats and the late check-out accommodation. Your feedback about housekeeping is noted and will be reviewed to ensure we maintain our high standards of cleanliness. Sincerely, Min Lee Duty Manager

Nice place

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Book ahead, they are very popular

Dear.Guest Thank you for your kind words about your recent stay with us. We are delighted to hear that our team was able to assist you with kindness and that you were satisfied with the condition of your room. Your comfort and satisfaction are our top priorities and we are honored that we were able to contribute to your enjoyable stay. Thank you again for sharing your experience and we look forward to serving you again with better service in the future. Warm regards, Min Lee Duty Manager

Hotel owns good service, but the service of SPA LAEL is compatible with sexual harrassment.

Customer review rating 0.5/5

Eriko Solo - Confirmed reviews ALL

Very clean and great service hotel, but SPA LAEL at basement was awful. The receptionist at Spa didn't ask me anything per preference of gender of therapist when I made a reservation. But my therapist was male, even though the spa was povided while I was almost naked... Initially I thought he was just preparing the equipment for spa, but he continued massage for 2hours... I felt very humiliated and insulted. I know I should've requested him to call female therapist, but I couldn't as he didn't speak English. I made complaints at reception after spa, but the female staff at reception didn't acknowledge anything about their imploliteness. I WON'T go to this hotel in the future. NEVER. The service at this SPA is compatible with sexual harrassment.

Amazing Stay at Mondrian Seoul Itaewon

TripAdvisor rating 5.0/5

Neil Z TripAdvisor review

From the check-in process to the overall service, everything was just excellent. A special mention to Tami at reception, who welcomed me with warmth and care The hotel’s food and beverages are fantastic and The location is perfect for exploring Itaewon.

Dear Neil116, Thank you so much for your kind words! We're delighted to hear you had such a fantastic stay and that Tami made you feel so welcomed. It's great that you enjoyed our food and the vibrant Itaewon location. We truly appreciate your feedback and hope to see you again soon!

Amazing hotel. Good location. Amazing service

Customer review rating 5.0/5

Jason L. Solo - Confirmed reviews ALL

Hotel is beautifully decorated and designed. Upon entry, I can definitely see this is a 5 star hotel. Friendly and helpful workers guided me to the lobby where I was greeted and helped quickly by the staff. Check in was very smooth and they even advised me how to save 10% by becoming a member. Even though I booked a basic room, it was still very nice and had a great view.

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Other web-users rate our hotel

  • 689 reviews 7.9/10 Location
  • 1,119 reviews 6.5/10 Room
  • 1,052 reviews 8.3/10 Service
  • 626 reviews 7.9/10 Amenities
  • 576 reviews 9/10 Vibe
  • 488 reviews 4.5/10 Comfort
  • 359 reviews 7.4/10 Cleanliness
  • 272 reviews 7.6/10 Pool

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