Dear Eunji C., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Dear Ten Si Ying R., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Dear Chul J., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Dear Hyunji p., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Dear Yurday T., Greetings from Mondrian Seoul Itaewon Hotel. We appreciate for staying with us and thank you very much for your feedback on survey. First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation. Your comment has been brought to my attention, and it has been shared with our team to provide better and high quality service to our valuable guests. I understand that our late apologies and efforts will not make up for the inconvenience, however, I hope you can give us an opportunity in the near future of welcoming you back, we will do our utmost to restore your faith in Mondrian Seoul Itaewon. If you have further feedback regarding to your stay, please do contact me anytime. Thank you. Sincerely Max Bae Duty Manager

Dear Soyeon Y., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Dear Brendan B., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

L. Jongchan님께, 소중한 시간을 내어 Mondrian Seoul Itaewon 이용 소감을 작성해 주셔서 대단히 감사드립니다. Mondrian에서는 모든 고객님께 최고의 서비스를 제공하기 위해 노력하고 있습니다. 이에 따라 고객님의 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 고객님의 의견은 호텔 서비스 문제점을 해결하고 향후 그러한 문제가 더 이상 발생하지 않도록 하기 위한 기준으로 반영됩니다. 호텔 이용 중 경험한 불만 사항이나 문제점을 말씀해 주시면 본 호텔이 향후 보다 나은 서비스를 제공할 수 있는 밑거름이 될 것입니다. 추가적으로, 작은 성의에 소중한 코멘트 남겨주셔서 감사드립니다. 앞으로도 감동을 드릴 수 있는 서비스를 제공할 수 있도록 노력하겠습니다. 감사합니다. 몬드리안 서울 이태원 고객관리부 매니저 주현아 (Lina) 드림

Dear Joon Young L., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Dear Christine, Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mondrian Seoul Itaewon Lina, Duty Manager