Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.5/5 2,324 reviews

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Description

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is perfect for families with free kids' breakfast and stay!

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,324 reviews

Customer review rating 5.0/5

Bo L. Families - Confirmed reviews ALL

Nice and helpful team from the hotel.

Dear Bo L., Thank you for sharing your joyful experience at Mondrian Seoul Itaewon. We are delighted to hear that you found our team to be helpful and accommodating. It is our aim to provide exceptional service, and your kind words are truly appreciated. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Mondrian Seoul Itaewon

Customer review rating 5.0/5

John B. Business - Confirmed reviews ALL

Seemless service and great comfort

Dear Mr. B., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our services to be seamless and that you enjoyed the comfort we strive to provide. Your satisfaction is our top priority, and your kind words encourage us to continue delivering exceptional experiences for all our guests. Warm regards, Mondrian Seoul Itaewon

Customer review rating 4.5/5

Peter A. Couples - Confirmed reviews ALL

Our stay was most enjoyable, even though we were not able to fully enjoy all the facilities on offer. At first we were amazed and disappointed to see that the layout of the bedroom placed the bathroom sink in the main bedroom. This is frankly ridiculous and totally inconvenient for couples who have different bedtimes and toilet needs. To the enormous credit of your staff members, Jay and Rhea, we were able to transfer to a a room for disabled guests, which my wife certainly is. This room was well laid out and spacious enough for an extra single bed, which was quickly supplied. We shall book this type of room on our return.

Dear Peter A., Thank you for taking the time to share your feedback regarding your recent stay at Mondrian Seoul Itaewon. We are pleased to learn that you found your stay enjoyable overall and appreciate your constructive comments regarding the layout of our rooms. It is encouraging to know that our team members, Jay and Rhea, were able to assist you in finding a more suitable room that better met your requirements. Our staff is dedicated to ensuring that every guest has a comfortable and pleasant experience, and your acknowledgment of their efforts is truly appreciated. We also value your insight regarding the layout of the bathroom sink in the bedroom area. Guest feedback is invaluable in helping us enhance our offerings, and we will certainly take your comments into consideration as we continue to evaluate our facilities. Thank you once again for your thoughtful review. We hope to see you again soon, and please do not hesitate to reach out if you have any further suggestions or requests for your next stay. Warm regards, Mondrian Seoul Itaewon

Customer review rating 4.5/5

Casey L. Solo - Confirmed reviews ALL

Great hotel, friendly staff, and wonderful breakfast buffet.

Dear Casey L., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our friendly staff and wonderful breakfast buffet. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best Regards, Mondrian Seoul Itaewon

Customer review rating 4.0/5

David B. Solo - Confirmed reviews ALL

The room and property were clean and well maintained and I enjoyed my stay. My only gripe was that the hotel's HVAC system only provides heat or ac, not both, and while the outdoor temps were cool, the room was too warm for my sleeping comfort and opening the window did not provide adequate cooling.

Dear David B., Thank you for your positive feedback regarding your recent stay at Mondrian Seoul Itaewon. We are pleased to hear that you found our property clean and well maintained. We appreciate your comments about the HVAC system, and we understand how important a comfortable sleeping environment is for our guests. Your feedback is invaluable in helping us enhance our offerings. Best Regards, Mondrian Seoul Itaewon

Other web-users rate our hotel

  • 819 reviews 7.9/10 Location
  • 1,287 reviews 6.6/10 Room
  • 1,340 reviews 8.4/10 Service
  • 11 reviews 5.3/10 WiFi
  • 779 reviews 7.7/10 Amenities
  • 708 reviews 9/10 Vibe
  • 569 reviews 4.3/10 Comfort
  • 421 reviews 7.3/10 Cleanliness

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