Dear Yaron G., Thank you for sharing your experience at ibis Styles Paris Gare de l'Est Magenta. I sincerely appreciate your feedback regarding your recent stay, as it allows us to better understand our guests' concerns. I regret to hear about the delays you encountered during check-in, as well as the lack of communication from our staff during that time. We strive to ensure a smooth check-in process for all our guests, and your comments will be reviewed with the team to enhance our service. Regarding your room, I apologize for the oversight concerning the number of towels provided. It is our standard to equip each double room accordingly, and I understand how this could lead to confusion. I am pleased to know you found our location convenient and enjoyed the breakfast selection. We hope that your overall experience will encourage you to consider staying with us again in the future, allowing us the opportunity to better meet your expectations. Thank you once again for your valuable feedback. Best regards, ibis Styles Paris Gare de l'Est Magenta

Dear Benoit L., Thank you for your kind words regarding our location and staff. We appreciate your feedback about the breakfast room's capacity and noise levels, as we continually strive to enhance our guests' experiences. Your observations will be taken into account for future improvements. Best regards, ibis Styles Paris Gare de l'Est Magenta

Dear Simon G., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found the rooms adequately sized and clean, but we regret to learn about the unpleasant odor you experienced. While we strive to maintain a comfortable environment, your comments will be taken into consideration as we continuously seek to enhance our guests' experiences. We appreciate your understanding and hope to welcome you back in the future. Best regards, ibis Styles Paris Gare de l'Est Magenta

Dear Olha P., Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our location and the friendliness of our staff. However, we regret that the room condition and breakfast offerings did not meet your expectations. Goodbye, ibis Styles Paris Gare de l'Est Magenta

Cher Patrick K., Nous vous remercions pour vos aimables paroles concernant votre récent séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement et que notre personnel a été amical et serviable. Vos commentaires positifs nous motivent à continuer à fournir un excellent service. Cordialement, ibis Styles Paris Gare de l'Est Magenta

Dear Patrick S., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on the upkeep of our rooms. We understand that room size and mattress comfort can vary in preference, and we value your insights. Goodbye and best regards, ibis Styles Paris Gare de l'Est Magenta

Dear Sharmin B., Thank you for your kind words regarding our location, breakfast, and staff. We are pleased to know that you enjoyed your stay with us and found our services to your satisfaction. Your feedback is greatly appreciated. Best regards, ibis Styles Paris Gare de l'Est Magenta

Dear Catherine C., Thank you for your kind feedback. We are pleased to hear that you enjoyed our convenient location, comfortable accommodations, and the amenities provided. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit. Best regards, ibis Styles Paris Gare de l'Est Magenta

Thank you for your comment following your stay at the Ibis Styles Paris Gare de l'Est Magenta. We are delighted to hear that you enjoyed the comfort of your room and our breakfast. We are, however, very sorry to learn about the accident you experienced during your stay and sincerely hope you make a speedy recovery. We appreciate you taking the time to share your feedback and have taken note of your comments. We hope to have the pleasure of welcoming you back on a future stay and providing you with an even more enjoyable experience. Mr Phanor - Deputy Manager

We would like to thank you for taking the time to share your feedback following your stay at the Ibis Styles Paris Gare de l'Est Magenta. We are sincerely sorry to hear that your room did not meet your expectations, particularly regarding its brightness and the noise disturbances you experienced during your stay. We completely understand your disappointment, especially if the room differed from the one presented at the time of booking. Our hotel features a unique design concept, with each floor offering a different decoration and atmosphere. As a result, the style and colours of the rooms may vary. Should you stay with us again, please do not hesitate to let our reception team know your preferences or request a room change. Subject to availability, we will be delighted to offer you a room with a décor that better suits your expectations. We are, however, delighted to read that you enjoyed our breakfast selection and that our team made a positive impression with their friendliness and helpfulness. Your kind comments will certainly be shared with them. We hope to have the pleasure of welcoming you again and providing you with an experience that fully meets your expectations. Mr Phanor - Assistant Manager

We would like to thank you for your comments following your stay at the Ibis Styles Paris Gare de L'Est Magenta. We are delighted to read that you enjoyed our convenient location, within walking distance of both Gare de l'Est and Gare du Nord, as well as the many nearby restaurants. We are also pleased that your room was ready upon your early arrival, and that you found it comfortable, clean, and well suited for your stay. It is wonderful to know that you enjoyed our breakfast selection and that our team made you feel welcome with their friendly and courteous service. Your kind words are a great source of motivation for all of us. We look forward to welcoming you back on your next visit to Paris. Mr Phanor - Adjoint de direction

Nous vous remercions pour votre commentaire suite à votre séjour à l'hôtel Ibis Styles Paris Gare de l'Est Magenta. Nous sommes ravis d'apprendre que vous avez passé un séjour confortable et que vous avez apprécié la propreté de votre chambre ainsi que la proximité de l'hôtel avec la gare, un atout pratique pour vos déplacements vers l'aéroport. Nous prenons également note de votre remarque concernant l'ambiance du quartier en soirée. Bien que cette situation soit indépendante de notre établissement, la sécurité et le bien-être de nos clients restent une priorité. Notre équipe est disponible 24h/24 pour vous assister et vous conseiller lors de vos déplacements. Nous espérons avoir le plaisir de vous accueillir de nouveau lors d'un prochain séjour à Paris. Mr Phanor - Adjoint de direction

Dear Carlo H., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our reception team. However, I regret to hear about the issues with the tea bags and the popcorn machine. Your observations are valuable to us as we strive to enhance our services. We are pleased that you found our water refill station and convenient location beneficial for your travels. Best regards, ibis Styles Paris Gare de l'Est Magenta

Dear Evelyn G., Thank you for your kind remarks about our hotel and staff. We appreciate your feedback regarding storage and the safe in your room, as we continually strive to enhance our guests' experience. We hope to welcome you back on your next visit to Paris. Best regards, ibis Styles Paris Gare de l'Est Magenta

Dear Xavier S., Thank you for your feedback regarding your recent stay with us. We appreciate your comments about our location. We take note of your observations regarding the hotel's design and will consider them as we continue to enhance our offerings. Best regards, ibis Styles Paris Gare de l'Est Magenta

Dear M P., Thank you for taking the time to share your feedback following your recent stay with us. We are sincerely sorry to learn that your experience did not meet your expectations and regret the inconveniences you encountered, particularly regarding accessibility, the room allocation, and the various technical issues mentioned in your review. We would, however, like to clarify a few points. During the period of your stay, our lift was undergoing a modernization program. This information was communicated on our booking channels prior to arrival. We would also like to clarify that no additional charge is applied for booking an accessible room. Our rates vary only according to the room category selected and the booking conditions chosen. Regarding the early check-in supplement, I fully understand your disappointment as this service could not be provided as expected. I will personally contact you in order to arrange a refund for this charge and to discuss your experience in more detail. Please be assured that we have taken note of all your comments and have shared them with the relevant teams as part of our ongoing efforts to improve the quality of our services and guest experience. Thank you once again for your feedback. We hope to have the opportunity to restore your confidence in our hotel in the future. Yours sincerely, Mr Phanor - Duty Manager

Dear Greg W., Thank you for your positive feedback regarding the air conditioning in our hotel. We are pleased to hear that it provided you with comfort during the hot weather and contributed to a restful night's sleep. Goodbye and best wishes, ibis Styles Paris Gare de l'Est Magenta

Dear Karen H., Thank you for your kind words regarding our location, air-conditioning, and staff. We appreciate your feedback about the television channels and will take it into consideration as we strive to enhance our guests' experiences. Best regards, ibis Styles Paris Gare de l'Est Magenta

Dear Kin W. K. L., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location and found our staff to be friendly and helpful. It is gratifying to know that you had a comfortable experience with us. Goodbye and best regards, ibis Styles Paris Gare de l'Est Magenta